ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I ...onlinesupport.fujixerox.com/driver_downloads/QRG... · 1 Before Using the Machine 4 Before Using the Machine 1 Preface Thank

ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I

Quick Reference Guide

Microsoft, MS-DOS, Windows, Windows NT, Microsoft Network, and Windows Server areeither trademarks or registered trademarks of Microsoft Corporation in the United States and/or other

countries.Novell, NetWare, IntranetWare and NDS are

registered trademarks of Novell, Inc. in the United States and other countries.Adobe, Acrobat, PostScript, PostScript3, and PostScript Logo are

trademarks of Adobe Systems Incorporated.Apple, AppleTalk, EtherTalk, LocalTalk, Macintosh, MacOS and TrueType are

trademarks of Apple Computer, Inc., registered in the U.S. and other countries.HP, HPGL, HPGL/2, and HP-UX are registered trademarks of Hewlett-Packard Corporation.All product/brand names are trademarks or registered trademarks of the respective holders.

Xerox, The Document Company and Ethernet are registered trademarks.DocuWorks and CentreWare are trademarks.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. FujiXerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus orcomputer hacking.

Important

(1) This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied ormodified in whole or part, without the written consent of the publisher.

(2) Parts of this manual are subject to change without prior notice.(3) We welcome any comments on ambiguities, errors, omissions, or missing pages. (4) Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized

operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorizedoperation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and ForeignTrade of Japan and/or the export control regulations of the United States.

Table of Contents

1

Table of Contents

Table of Contents .......................................................... 1

1 Before Using the Machine ................................................. 3

Preface ................................................................... 4

Using This Guide .......................................................... 5Organization of this Guide ................................................ 5Conventions ............................................................ 6

2 Product Overview......................................................... 7

Machine Components ...................................................... 8

Power On / Off............................................................ 12Powering On........................................................... 12Powering Off........................................................... 12

Circuit Breaker............................................................ 13

Power Saver Mode........................................................ 14Changing the Power Saver Mode Change Interval .......................... 14Exiting the Power Saver Mode ........................................... 16

Control panel ............................................................. 17

3 Basic Operations ........................................................ 19

Copying ................................................................. 20Step 1 Loading Documents .............................................. 20Step 2 Selecting Features ............................................... 22Step 3 Entering the Quantity ............................................. 22Step 4 Starting the Copy Job............................................. 23Step 5 Confirming the Copy Job in the Job Status .......................... 24Operations during Copying .............................................. 24

Printing .................................................................. 26

Scanning ................................................................ 27Step 1 Loading Documents .............................................. 27Step 2 Selecting Features ............................................... 29Step 3 Starting the Scan Job............................................. 30Step 4 Confirming the Scan Job in the Job Status .......................... 31Step 5 Saving the Scanned Data ......................................... 31Stopping the Scan Job .................................................. 32

Mailbox .................................................................. 33

System Settings Procedure................................................. 34

4 Paper and Other Media ................................................... 37

Paper Types ............................................................. 38Paper Type ............................................................ 38

Loading Paper............................................................ 41

2

Loading Paper in the Trays 1 to 2......................................... 41Loading Paper in the Tray 3 ............................................. 42Loading Paper in the Tray 4 ............................................. 43Loading Paper in the Tray 5 (Bypass) ..................................... 43Loading Paper in the Tray 6 ............................................. 44Loading Tab Paper ..................................................... 45

Changing the Paper Size .................................................. 46Changing the Paper Size for the Trays 1 to 2............................... 46Changing the Paper Size for the Trays 3 to 4............................... 47Changing the Paper Size for the Tray 6 ................................... 49

5 Maintenance............................................................. 51

Replacing Consumables ................................................... 52Replacing Toner Cartridges.............................................. 52Replacing the Waste Toner Container..................................... 54Replacing Drum Cartridge R1 ............................................ 55Replacing Drum Cartridge R2/R3/R4...................................... 59Replacing the Staple Cartridge (Finisher C or Booklet finisher C) ............. 63Replacing the Booklet Staple Cartridge (Booklet finisher C) .................. 64Emptying Punch Scrap Container (Finisher C or Booklet finisher C) ........... 66

Executing Auto Gradation Adjustment ....................................... 67

6 Problem Solving ......................................................... 71

Fault Clearance Procedure................................................. 72

Image Quality Problems ................................................... 73

Paper Jams .............................................................. 74Paper Jams in the Trays 1 to 2 ........................................... 75Paper Jams in the Tray 3................................................ 75Paper Jams in the Tray 4................................................ 76Paper Jams in the Tray 5 (Bypass) ....................................... 76Paper Jams in the Tray 6................................................ 77Paper Jams in the Transfer Module ....................................... 79Paper jams in the Bottom Left Cover ...................................... 80Paper jams in the Bottom Right Cover..................................... 81Paper jams in the Output Tray ........................................... 82Paper jams in the Finisher C and the Booklet finisher C ..................... 83

Document Jams .......................................................... 94

Stapler Faults ............................................................ 97Staple Jams in the Staple Cartridge (Finisher C or Booklet finisher C) ......... 98Staple Jams in the Booklet Staple Cartridge (Booklet finisher C) .............. 99

Index................................................................... 101

1 Before Using the Machine

This chapter contains descriptions about how to use this document, as well as cautions on using the product safely and legally.

Preface .........................................................................................................4

Using This Guide ..........................................................................................5


4

Befo

re Usin

g th

e Mach

ine

1

Preface

Thank you for selecting the Fuji Xerox ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I.

This guide provides all the necessary copy/print/scan operating procedures, maintenance information like clearing paper jams, daily care, and precautions.

Please read this guide thoroughly to obtain the best performance on this product. After reading this guide, be sure to keep it handy for quick reference.

Since the machine is equipped with anti-counterfeit features, in some rare cases, certain kinds of documents may be unable to copy.

February 2005

Fuji Xerox

In this manual, safety instructions are preceded by the symbol .Always read and follow the instructions before performing the required procedures.

As a member of the International Energy Star Program, Fuji Xerox confirms this product satisfies the requirements for International Energy Star Program standards.

Fuji Xerox shares the global concern about environmental conservation and has integrated that concern in its business activities–from research and development to disposal. We have implemented a number of programs to lessen the burden on the environment. For example, we have totally eliminated ozone-depleting chlorofluorocarbons from our manufacturing facilities.We are committed to leadership in the conservation of resources by reusing and recycling post-consumer waste material such as paper, cartridges, and parts from our customer's copiers and printers. Along with our efforts to make environmental values a part of the Fuji Xerox culture, ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I adopts recycled components that satisfy our strict quality standards.

Important Note:This equipment will be inoperable when main power fails.

Using This Guide

5

Befo

re Usin

g th

e Mach

ine

1

Using This Guide

This section describes the organization of this guide.

This guide has been produced for people who operate the ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I on a regular daily basis. When reading this guide, read the chapter that is of particular relevance to the operation you are performing.

Organization of this Guide

This guide consists of the following chapters.


Describes how to use this document, as well as cautions on using the product safely and legally.

2 Product Overview

Describes basic information such as identifying the major components, how to switch the machine on and off, how to use the touch screen, and how to set the power saver feature.

3 Basic Operations

Describes the basic operations of the machine including copying, printing and scanning.

4 Paper and Other Media

Describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays.

5 Maintenance

Describes how to replace consumables and perform auto gradation adjustment.

6 Problem Solving

Describes troubles that may occur with the machine and their solutions.


6

Befo

re Usin

g th

e Mach

ine

1

Conventions

In this document, “Computer” refers to a personal computer or workstation.

The following icons are used in this guide.

ImportantIndicates important information that you should read.

Note Indicates additional information on operations or features.

The following conventions are used in this guide:

" " : The cross-reference is within this guide.

" " : Refers to names of CD-ROM, features, and touch screen messages and input text.

[ ] : Refers to folders, files, applications, button or menu names displayed in the touch screen, as well as the names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

< > button: Indicates a hardware button on the computer.

< > key: Indicates a key on the keyboard of the computer.

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF): Loading with one of the long edges of the document or paper.

, ,Short Edge Feed (SEF): Loading with one of the short edges of the document or paper.

Paper feed direction Paper feed direction

LEF Orientation SEF Orientation

2 Product Overview

This chapter describes basic operation about the machine, such as the names of each component, switching on and off of the machine, and the operation of the touch screen and power saving settings.

Machine Components...................................................................................8

Power On / Off ............................................................................................12

Circuit Breaker ............................................................................................13

Power Saver Mode .....................................................................................14

Control panel ..............................................................................................17

2 Product Overview

8

Pro

du

ct Overview

2

Machine Components

This section describes the main components and their functions of the ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I (hereinafter called “the machine”).

Warning

Do not touch areas with warning labels indicating high temperature. You may get burned.

No. Component Function

1 Duplex automatic document feeder (250 sheets)

This automatically feeds 2 sided originals from a stack.

2 Document glass Load documents here.

3 Control panel It consists of operation buttons, LED indicators and a touch screen.Refer to "Control panel" (P.17).

4 Power switch Switches the power of the machine on/off.

5 Toner cover Open this cover to access the insides of the machine to replace the toner cartridge.

6 Front cover Open this cover to access the insides of the machine to clear paper jams or replace consumables.

7 Tray 1, 2, 3, 4 Load papers here.

8 Bottom left cover Open this cover to access the insides of the machine to clear paper jams.If the Tray 6 is installed in the machine, move the Tray 6 to the left first.

1

2 43

5

6

7

98

11 10

13

14

15

12

Machine Components

9

Pro

du

ct Overview

2

9 Locking casters Used for locking the wheels of the machine. Lock these casters after moving the machine to its installation site.

10 Tray 6 (optional) Load papers here.

11 Tray 6 top cover Move the Tray 6 to the left and then open the top cover to clear paper jams.

12 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other special media) that cannot be loaded in the Trays 1 to 4, and 6.

13 Tray 5 (Bypass)Top cover

Open this cover to access the insides of the machine to clear paper jams.

14 USB2.0 interfaceconnector (optional)

Use to connect a USB cable.

15 Ethernet 10Base-T / 100Base-TX connector

Use to connect a network cable.


16 Left cover The left cover slightly opens when the top cover is opened. Open this cover widely to clear paper jams.

17 Top cover Open this cover to access the insides of the machine to clear paper jams.

18 <Confirmation> indicator This indicator lights to confirm that the document is loaded correctly.

19 Document guides Use this guides to align the edges of the document.

20 Document feeder tray Load documents here.

21 Document output tray Receives scanned documents.

22 Document stopper Used when copying or scanning large size documents such as A3. Open the stopper rightward when using it.


1920

21

22

23

24

26

25

2728

2930

32

31

17

1816

2 Product Overview

10

Pro

du

ct Overview

2

23 Output tray Receives documents.Two types of trays are available: a normal output tray and an optional offset stacking tray.

Note • When paper whose size is less than A4 is output from themachine with an output stacking unit, push in the extension flap.

24 Circuit breaker Circuit breaker automatically turns the machine off when a currentleakage is detected.

25 Bottom right cover Open this cover to access the insides of the machine to clear paper jams.If a finisher is installed in the machine, open the front cover of the finisher first.

26 Waste toner container cover

Open this cover to access the insides of the machine to replace the waste toner container.

27 Waste toner container Used to collect waste toner.

28 Fuser Fuses the printed image on the paper by fusing the toner. Do not touch this unit as it is extremely hot.

29 Lever Used to draw out the transfer unit.

30 Transfer unit Transfers toner images on the drum to paper. Open this cover to access the insides of the machine to clear paper jams.

31 Drum cartridges A drum cartridge comprises of photosensitive elements. Drum cartridgesare arranged in order R1, R2, R3 and R4 from the left as you face themain body.

32 Toner cartridges Four toner (image forming powder) cartridges are provided: Black (K1, K2), Cyan (C), Magenta (M) and Yellow (Y).


Machine Components

11

Pro

du

ct Overview

2

Finisher C, Booklet finisher C

Note • a finisher C and a booklet finisher C are optional. In text descriptions, the finisher C or booklet finisher C is abbreviated as "finisher".


1 Punch scrap container Collects the scraps from the puncher. Draw out the box when throwing the dust away.

2 Output tray Receives documents.

3 Exit cover Open this cover to access the insides of the machine to clear paper jams.

4 Finisher tray Receives documents, when stapling or punching is selected.

5 Staple cartridge Staples are stored. Remove this cartridge to replace staples or clear staple jams.

6 Booklet tray(Booklet finisher C only)

Receives documents, when folding is selected in the Booklet Creation.

7 Front cover Open this cover to access the insides of the machine to clear paper or staple jams, replace staples, or throw punch dust away.

8 Booklet unit(Booklet finisher C only)

This unit is for folding documents in half and stapling the folded documents.

9 Booklet staple cartridge Two staple cartridge for booklet creation (gutter) are installed. Remove this cartridge to replace staples or clear staple jams.

8

9 7

6

4

1

5

3

2

2 Product Overview

12

Pro

du

ct Overview

2

Power On / Off

Switch on the power before operating the machine.

The machine is ready for operation within 150 seconds after the power is switched on. It may take longer due to the image quality adjustment according to the machine condition.

Turn the machine off at the end of the day or when it is not in use for a long period of time. Also, use [Power Saving] feature when not in use for a while to reduce the power consumption.Important • Switching off the power of the machine may cause loss of data being processed.

For information about power saving feature, refer to "Power Saver Mode" (P.14).

Powering On

The procedure for turning on the power is as follows.

1 Open the cover and press the power switch to the [ | ] position to turn the power on.

Note • The “Please wait...” message indicates that the machine is warming up. The machine cannot be used while it is warming up.

Powering Off

The procedure for turning the power off is as follows.Important • Switching off the power of the machine during data processing stored in the memory may

cause loss of data being processed.

1 Before turning the power off, make sure that all copy or print jobs have completely finished. Also, make sure that the Online indicator is not lit.

Important • Never turn the power off in the following instances:

• While data is being received

• While jobs are being printed

• While jobs are being copied

• While a scan is being executed

2 Press the power switch to the [ ] position.

Important • Power off processing is performed internally on the machine for a while after the power switch is turned off. Therefore, do not unplug the power cord from the power outlet immediately after turning the power switch off.

Note • Before you turn the power back on after turning it off, first make sure that the touch screen has gone out.

Circuit Breaker

13

Pro

du

ct Overview

2

Circuit Breaker

The machine is provided with a circuit breaker.

In the event of a current leakage, the breaker will automatically cut off the power circuit to prevent any leakage or fire from occurring.

The circuit breaker is normally pressed to the upper side, respectively, as shown in the figure on the right.

If the circuit breaker is pressed to the lower sides, respectively, unusual conditions may occur. Please contact our Customer Support Center.

2 Product Overview

14

Pro

du

ct Overview

2

Power Saver Mode

The machine is installed with a Power Saver feature that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration.

The Power Saver feature has two modes, a [Low Power mode] and [Sleep mode].

The machine enters the [Low Power mode] after the preset time has elapsed if the machine is left unused for a fixed period of time.The machine then enters the [Sleep mode] if a further preset time elapses.

Low Power Mode

(Power consumption: ApeosPort C6550 I/DocuCentre C6550 I142.7WApeosPort C5540 I/DocuCentre C5540 I134.5W)

In this mode, the power to the control panel and fuser unit is lowered to save power.

The touch screen goes out, and the <Power Saver> button on the control panel lights. To use the machine, press the <Power Saver> button. The <Power Saver> button goes out to indicate that the Power Saver feature is canceled.

Sleep Mode

(Power consumption: ApeosPort C6550 I/DocuCentre C6550 I5.7WApeosPort C5540 I/DocuCentre C5540 I3.8W)

In this mode, the power is lowered more than in the Low Power mode.

The touch screen goes out, and the <Power Saver> button on the control panel lights. To use the machine, press the <Power Saver> button. The <Power Saver> button goes out to indicate that the Power Saver feature is canceled.

Changing the Power Saver Mode Change Interval

The procedure for setting the Power Saver feature is as follows.

To activate the Power Saver feature, set the Sleep Mode button to Enabled, and set both the times until the activation of Low Power Mode and Sleep Mode.Note • The time to activation of Low Power Mode and Sleep Mode can each be specified in 1

minute increments, from 1 to 240 minutes.

1 Press the <Log In/Out> button.

2 Enter the UserID with the numeric keypad or a keyboard displayed by selecting [Keyboard], and select [Confirm].

Note • The default UserID is “11111”. When using the Authentication feature, a password is required. The default password is “x-admin”.

<Log In/Out> button

Power Saver Mode

15

Pro

du

ct Overview

2

3 Select [System Settings]

4 Select [System Settings].

5 Select [Common Settings].

6 Select [Machine Clock/Timers].

7 Select [ ].

8 Select [Auto Power Saver], and select [Change Settings].

9 Using [ ] [ ], configure a power saver mode migration time from 1 to 240 minutes, in 1 minute increments.

From Last Selection to Low Power Mode

Set the time to move to the [Low Power Mode] after the last operation.Note • The default for [From Last Selection to Low Power Mode] is [15] minutes. The Low Power

Mode cannot be set to [Disabled].

From Last Selection to Sleep Mode

Set the time to move to the [Sleep Mode] after the last operation.Note • The default for [From Last Selection to Sleep Mode] is [60] minutes. Configure the [From

Last Selection to Sleep Mode] time to be longer than the [From Last Selection to Low Power Mode] time.

10 Select [Save].

11 Select [Close] repeatedly until the [System Settings] screen is displayed.

12 Select [Exit] to exit the System Administration mode.

2 Product Overview

16

Pro

du

ct Overview

2

Exiting the Power Saver Mode

The following describes how to exit the Power Saver mode.The Power Saver mode is cancelled in the following instances:

Pressing the <Power Saver> button

Receiving data

1 Press the <Power Saver> button.<Power Saver>button

Control panel

17

Pro

du

ct Overview

2

Control panel

The following describes the names and functions of components on the control panel.


1 Brightness dial Adjusts the brightness of the touch screen. Use this dial to adjust the brightness of touch screen when it is too dark to read.

2 Touch screen This touch screen displays messages required for operation and buttons for various features. You can directly touch the touch screen to instruct operations in screens and set features.

3 <Online> indicator This indicator lights when the machine is sending or receiving data to or from a client.

4 <Job in Memory> indicator This indicator lights when data is stored in the machine's memory.

5 <Job Status> button Pressing this button allows you to confirm or cancel currently executing or completed jobs, or to confirm or print saved documents.In text descriptions, this button is indicated as the <Job Status> button.

6 <Review> button Press this button to open the [Review] screen. In this screen, you can check a list of the status of copy and scan features whose settings have changed from the defaults. In text descriptions, this button is indicated as the <Review> button.

7 <Machine Status> button Pressing this button allows you to confirm the machine status and meters, check the state of consumables, and print reports.In text descriptions, this button is indicated as the <Machine Status> button.

8 <Log In/Out> button When this button is pressed, the UserID input screen is displayed for System Administration mode or Login Setup/Auditron Administration.In text descriptions, this button is indicated as the <Log In/Out> button.

9 <Power Saver> button If the machine is not operated for a while, the machine's power consumption is lowered to enter the Power Saver mode. In the Power Saver mode, this button lights up. To cancel the Power Saver mode, press this button again.In text descriptions, this button is indicated as the <Power Saver> button.

10 Power switch Switches the power of the machine on/off.

11 <Clear All> button Returns the statuses of all displayed services to their default values. The machine will be reset to this state after it is turned on.In text descriptions, this button is indicated as the <Clear All> button.

1 2 3

4 5 6

7 8 9

0 ＃�

C

2 3

11

10

12

13

14

1 4 9

16

5 6 7 8

15 1718

�

2 Product Overview

18

Pro

du

ct Overview

2

12 <Interrupt> button Select this button to temporarily stop a continuous copy job or printing to give another job higher priority. During an interrupt, the interrupt indicator lights up. Pressing the <Interrupt> button again cancels the interrupt and the previous operation is resumed.In text descriptions, this button is indicated as the <Interrupt> button.

13 <Stop> button Press this button to stop the current copy job or communications.In text descriptions, this button is indicated as the <Stop> button.

14 <Start> button Press this button to start copying or scanning.In text descriptions, this button is indicated as the <Start> button.

15 Numeric keypad Press these buttons to enter the number of copies, passwords and other numerical values.In text descriptions, these buttons are indicated as the “numeric keypad”.

16 <C> (Clear) button Press this button if you have entered the wrong numerical value with the numeric keypad.In text descriptions, this button is indicated as the <C> button.

17 <Copy><Custom 2><Custom 3> buttons

Used to call a custom feature.You can assign a feature to the buttons selected from the features displayed on the [Menu] screen and [Language].

18 <All Services> button Used to display the [Menu] screen.In text descriptions, these buttons are indicated as the <All Services> button.


3 Basic Operations

This chapter describes the basic operations of the machine.

Copying.......................................................................................................20

Printing........................................................................................................26

Scanning.....................................................................................................27

Mailbox .......................................................................................................33

System Settings Procedure ........................................................................34

3 Basic Operations

20

Basic O

peratio

ns

3

Copying

This section describes the basic copy procedures. The following shows the reference section for each procedure.

Step 1 Loading Documents .........................................................................................................20

Step 2 Selecting Features ............................................................................................................22

Step 3 Entering the Quantity.......................................................................................................22

Step 4 Starting the Copy Job.......................................................................................................23

Step 5 Confirming the Copy Job in the Job Status .....................................................................24

Step 1 Loading Documents

There are two methods for loading documents:

Document Feeder

Single sheet

Multiple sheets

Document Glass

Single sheet

Bound documents, such as books

Document Feeder

The document feeder supports single and multiple sheet documents with sizes from 139.7 x 210 mm (A5, A5 , 5.5 x 8.5 inches, 5.5 x 8.5 inches ) to 297 x 432 mm (A3, 11 x 17 inches).

The document feeder accepts the following number of sheets.

The document feeder automatically detects standard size documents. For non-standard size documents, input the size in the [Original Size] field.Important • Place folded or creased documents on the document glass to avoid paper jams in the

document feeder.

• 2 sided scanning of lightweight paper (38 - 49 g/m2) is not supported.

Document type (weight) Number of sheets

Lightweight paper (38 - 49 g/m2) 250

Plain paper (50 - 80 g/m2) 250

Heavyweight paper(81 - 128 g/m2)

150


100

Copying

21

Basic O

peratio

ns

3

1 Remove any paper clips and staples before loading the documents.

2 Adjust the movable document guides to match the size of the document loaded.

Note • When loading a large document such as A3, open the document stopper rightward.

3 Place the document face up (the face of 2 sided document up) in the center of the document feeder.

Note • The <Confirmation> indicator lights up when the document is loaded correctly.

Document glass

You can place a single sheet, a book or other similar documents up to 297 x 432 mm (A3, 11 x 17 inches) on the document glass.

The document feeder automatically detects standard size documents. For non-standard size documents, input the size in the [Original Size] field.

1 Open the document cover.

2 Place the document face down, and align it against the top left corner of the document glass.

3 Close the document cover.

Note • When a standard size document is placed on the document glass, the size of the document is displayed in the message area.

Warning

Do not press the document with excessive force when copying heavyweight documents. A broken document glass may injure you.

Do not look on the light during copying, when you make copies with the document cover open. It may cause eyestrain or pains in your eyes.

3 Basic Operations

22

Basic O

peratio

ns

3

Step 2 Selecting Features

You can select the features from the [Copy] tab.Note • Features displayed may vary depending on the model you are using.

• To use the Login Setup feature or Auditron Administration feature, you need a UserID and Password, or just a UserID. Ask the system administrator for the UserID and Password.

1 Press the <All Services> button.

2 Select [Copy].

3 If the previous settings still remain, press the <Clear All> button.

4 Select the features to set from each tab as necessary.

Step 3 Entering the Quantity

You can enter up to 9999 for the number of copies.

1 Enter the number of copies using the numeric keypad. The number of copies entered appears on the upper right of the touch screen.

<All Services> button

<Clear All> button

numeric keypad

Copying

23

Basic O

peratio

ns

3

2 If you enter an incorrect value, press the <C> button and enter the correct value.

Step 4 Starting the Copy Job

1 Press the <Start> button.

Important • If the document has been set in the document feeder, do not press the document while it is being conveyed.

Note • If a problem occurs, an error message appears in the touch screen. Solve the problem in accordance with the message.

• You can set the next job during copying.

If You Have More Documents

If you have another document, select the [Next Original] on the touch screen while the current document is being scanned. You can scan multiple documents for later output.

1 Select [Next Original] while scanning is in progress.

Note • When using the document feeder, load the next document after the machine has finished scanning the first document.

• When the above screen is displayed and no operation is performed during a certain period of time, the machine automatically assumes that there are no more documents.

2 Load the next document.

3 Press the <Start> button.If you still have more documents, load the next document and press the <Start> button.

4 When all documents have been scanned, select [Last Original].

<C> button

<Start> button

3 Basic Operations

24

Basic O

peratio

ns

3

Step 5 Confirming the Copy Job in the Job Status

1 Press the <Job Status> button.

2 Confirm the job status.

Note • Select [ ] to return to the previous screen or [ ] to move to the next screen.

Operations during Copying

This section describes available operations during copying. The following shows the reference section for each feature.

Stopping the Copy Job ................................................................................................................24

Changing the Number of Copies.................................................................................................25

Interrupting the Copy Job ...........................................................................................................25

Stopping the Copy Job

To cancel copying, follow the procedure below.

1 Press either [Stop] on the touch screen or the <Stop> button on the Control Panel.

2 Select [Stop].

3 If the screen of step 1 does not appear, press the <Job Status> button.

<Job Status> button

<Stop> button

<Job Status> button

Copying

25

Basic O

peratio

ns

3

4 Select the job to cancel, and then select [Stop].

Changing the Number of Copies

You can change the number of copies during scanning or copying the document.


2 Select [Change Quantity].

3 Set the number of copies with the numeric keypad.


Note • You can set the values greater than the number of copies that have already copied. If you set the same value as the number of copies that have already copied, the copy job is not executed.

Interrupting the Copy Job

You can temporarily suspend the current continuous copy job to give another job higher priority.

1 Press the <Interrupt> button.

Note • The interrupt indicator lights up to indicate the machine is in the job interrupt mode.

2 Load the interrupt document and set features if necessary.

3 Set the number of copies with the numeric keypad.


5 After you have finished making the interrupt copy, press the <Interrupt> button.

Note • The interrupt indicator goes out to indicate the interrupt is canceled.

• Remove the interrupt document from the document glass when using the document glass.


<Stop> button

<Interrupt> button

3 Basic Operations

26

Basic O

peratio

ns

3

Printing

This section describes basic print procedures.Print procedures vary depending on the application software you are using. For more information, refer to the documentation provided with each application.

1 Select [Print] from the application's [File] menu.

2 Confirm the [Printer Name] and click [Properties] if necessary.

3 Configure the properties if necessary.

4 Click [OK].

5 Click [OK] in the [Print] dialog box.

Scanning

27

Basic O

peratio

ns

3

Scanning

This section describes basic scan procedures. The following shows the reference section for each procedure.

Step 1 Loading Documents ........................................................................................................ 20

Step 2 Selecting Features ........................................................................................................... 22

Step 4 Starting the Copy Job ...................................................................................................... 23

Step 4 Confirming the Scan Job in the Job Status...................................................................... 31

Step 5 Saving the Scanned Data................................................................................................. 31

Step 1 Loading Documents

There are two methods for loading documents:

Document Feeder

Single sheet

Multiple sheets

Document Glass

Single sheet

Bound documents, such as books

Document Feeder

The document feeder supports single and multiple sheet documents with sizes from 140 x 210 mm (A5, A5 , 5.5 x 8.5 inches, 5.5 x 8.5 inches ) to 297 x 432 mm (A3, 11 x 17 inches).

The document feeder accepts the following number of sheets.

The document feeder automatically detects standard size documents. For non-standard size documents, input the size in the [Original Size] field.Important • Place folded or creased documents on the document glass to avoid paper jams in the

document feeder.

• 2 sided scanning of lightweight paper documents (38 - 48 g/m2) is not supported.

Document type (weight) Number of sheets

Lightweight paper (38 - 49 g/m2) 250

Plain paper (50 - 80 g/m2) 250

Heavyweight paper (81 - 128 g/m2)

150


100

3 Basic Operations

28

Basic O

peratio

ns

3

1 Remove any paper clips and staples before loading the documents.

2 Adjust the movable document guides to match the size of the document loaded.

Note • When loading a large document such as A3, open the document stopper rightward.

3 Place the document face up (the face of 2 sided document up) in the center of the document feeder.

Note • The <Confirmation> indicator lights up when the document is loaded correctly.

Document Glass

The document glass accepts single-sheet or book form documents of sizes up to 297 x 432mm (A3, 11 x 17 inches).

The document feeder automatically detects standard size documents. For non-standard size documents, input the size in the [Scan Size] field.


2 Place the document face down, and align it against the top left corner of the document glass.

3 Close the document cover.

Note • When a standard size document is placed on the document glass, the size of the document is displayed in the message area.

Warning

Do not press the document with excessive force when scanning heavyweight documents. A broken document glass may injure you.

Do not look on the light during scanning, when you scan documents with the document cover open. It may cause eyestrain or pains in your eyes.

Scanning

29

Basic O

peratio

ns

3

Step 2 Selecting Features

You can select features from the [Basic Scanning] tab.

From the [Menu] tab, you can select from 4 scan modes: E-mail, Scan to Mailbox, Job Template, and Scan to FTP/SMB.

E-mail

Scans a document and sends the scanned data as an e-mail attachment.

Scan to Mailbox

Scans a document and saves the scanned data to a mailbox of the machine.You need to create a mailbox in advance. For information on how to create a mailbox, refer to "Mailbox" (P.33).

Network Scanning

Scans a document after specifying the file (job template) set with scanning conditions, information about the forwarding destination server and others.

Scan to FTP/SMB

Scans a document and sends the scanned data to a network computer via the FTP or SMB protocols.

Note • Features displayed may vary depending on the model you are using.

• When using the Auditron mode, a UserID and password might be required. Ask the machine administrator for the UserID and password.

• The network settings of the machine must be configured in order to use the scan features. For information about network settings, refer to the Network Administrator Guide.

Below is an explanation of how to use the Scan to Mailbox feature.


2 Select [Scan to Mailbox].

<All Services> button

3 Basic Operations

30

Basic O

peratio

ns

3

3 If the previous settings still remain, press the <Clear All> button.

4 Specify the mailbox to save to.

5 Select the features to set from each tab as necessary.

Step 3 Starting the Scan Job


Important • If the document has been set in the document feeder, do not press the document while it is being conveyed.

Note • If a problem occurs, an error message appears in the touch screen. Solve the problem in accordance with the message.

• The following job configurations can be performed while scanning.

If You Have More Documents

If you have another document, select the [Next Original] on the touch screen while the current document is being scanned. This allows you to scan several documents as one set of data.

Up to 999 pages can be stored.Note • If the number of document pages exceeds this maximum, then scanning stops. Follow the

displayed message, and either abort the operation, or save the scanned document data.

1 While documents are being scanned, select [Next Original].

Note • When using the document feeder, the machine waits for the next sets of documents after it has finished scanning the first set.

• You can change the scan settings for the next document by selecting [Change Scan Settings] displayed after selecting the [Next Original].

• When the above screen is displayed and no operation is performed during a certain period of time, the machine automatically assumes that there are no more documents.

<Clear All> button

<Start> button

Scanning

31

Basic O

peratio

ns

3

2 Load the next document.

3 Press the <Start> button.If you still have more documents, load the next document and press the <Start> button.

4 When all documents have been scanned, select [Last Original].

Step 4 Confirming the Scan Job in the Job Status

1 Press the <Job Status> button.

2 Confirm the job status.


Step 5 Saving the Scanned Data

When you select Scan to Mailbox, the document stored in a mailbox of the machine is imported into your computer. Importing can be done in the following ways:

Import using application

Uses a network scan driver.

Import using Mailbox Viewer 2

Uses Mailbox Viewer 2 (application software) produced by Fuji Xerox.

Import using CentreWare Internet Services

Uses CentreWare Internet Services.

Import using WebDAV protocol

Uses application supporting the WebDAV protocol produced by Fuji Xerox, such as CentreWare EasyOperator.

<Job Status> button

3 Basic Operations

32

Basic O

peratio

ns

3

Stopping the Scan Job

Follow the procedure below to cancel a scan.


2 Select [Stop].

3 If the screen in procedure 1 does not appear, press the <Job Status> button.

4 Select the job to cancel, and then select [Stop].

Note • When a scan is cancelled, scan data already stored in a mailbox is deleted.

<Stop> button

<Job Status> button

Mailbox

33

Basic O

peratio

ns

3

Mailbox

You can create mailboxes to store print and scan documents. Up to 500 mailboxes can be registered.

1 Select [Setup Menu] in the [All Services] screen.

2 Select [Mailbox].

3 Select the mailbox to be registered, and select [Create/Delete].


• By entering a three-digit number with the numeric keypad, you can specify the mailbox directly.

4 When creating a new mailbox, the password setting screen appears.

Not setting a password

1) Select [Off], and then select[Save].

Setting a password

1) Select [On], and then enter apassword.

2) Select [Save].

5 Select the item to be set, and select [Change Settings].

6 Select the setting value.

7 Select [Save].

3 Basic Operations

34

Basic O

peratio

ns

3

System Settings Procedure

To make or change the system settings, it is necessary to be in the System Administration mode.

This section describes the basic procedures for system settings.



Note • The default UserID value is “11111”. When using the Authentication feature, a password is required. The default password value is “x-admin”.


User Mode

While still in the System Administration mode, you can carry out normal operations such as copying and scanning.Note • To exit a mode entered from [User Mode], use the following procedure.

(1) Press the <Log In/Out> button.(2) In the [System Administrator Login] screen, select [Cancel].

System Settings

You can set or register the system settings.

4 Select the item to be set.

5 Set any feature.

6 After setting the feature, select [Save].

<Log In/Out> button

System Settings Procedure

35

Basic O

peratio

ns

3

7 When the settings are completed, select [Close] until the [System Settings] screen appears.

8 Select [Exit].


This chapter describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays.

Paper Types ...............................................................................................38

Loading Paper ............................................................................................41

Changing the Paper Size............................................................................46


38

Pap

er and

Oth

er Med

ia

4

Paper Types

This section describes the kinds of paper available for this device.

Use of inappropriate paper may result in paper jams, cause reduced print quality, malfunctions and other trouble. To make full and effect use of the machine's performance, we recommend using only paper recommended by Fuji Xerox.

If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center.Important • The printed image may fade due to moisture such as water, rain or vapor. For more

information, contact our Customer Support Center.

Paper Type

Plain Paper (Printable Paper)

When using supplier paper (known as printable paper) for copying or printing, make sure that it complies with the following specifications. However, it is recommended that you use the standard paper types introduced on the next page, to achieve clear copy and print results.

Important • Printing with paper whose type or size differs from the paper specified by the printer driver, or printing from a tray not supporting the loaded paper can result in paper jams. To ensure correct printing, select the correct paper size, paper type, and paper tray.

Note • Basic weight means a weight of 1 m2 of a paper sheet.

• Ream weight means weight of 1,000 sheets of paper in duodecimo size (788x 1,091mm).

• When paper smaller than B5 in size such as postcards are continuously printed, the temperature of the non-paper passage side on the fuser unit increases. consequently the message “Please wait” appears and the print job is suspended. The printing resumes after 1 to 2 minutes. When printing on a single sheet of paper smaller than A5 in size, the message “Please wait” may appear and the print job is suspended more than 30 seconds.

Paper tray Weight Loadable quantity

Trays 1 to 2 64 to 176 g/m2

Ream Weight: 55 - 151 kg560 sheets(Xerox P paper)

Tray 3 980 sheets(Xerox P paper)

Tray 4 1,280 sheets(Xerox P paper)

Tray 5 (bypass) 64 to 280 g/m2

Ream Weight: 55 - 240 kgUp to 27mm 250 sheets(Xerox P paper)

Tray 6 (high capacity)(optional)

64 to 176 g/m2

Ream Weight: 55 - 151 kg2,300 sheets(Xerox P paper)

Paper Types

39

Pap

er and

Oth

er Med

ia

4

Standard

Recommended paper

Usable paper

Paper stock that can be used

Special Media

Copy or print can be made on the following paper by using tray 5 (bypass). These papers are called Special Media. The types of the special media that can be used are as follows.

Note • For more information about other heavyweight or special media, contact our Customer Support Center.

Paper GSM

FX P Paper 64 g/m2

Colotech+ 90 g/m2

FX J Paper 80 g/m2

FX JD Paper 98 g/m2

OHP (V516) -

FXK-X(A704 A4) 75 g/m2

AG KXPI Blue(A3) 80 g/m2

Paper Q 80 g/m2

Premier(3R91720) 80 g/m2

Purple Wrap 80 g/m2

No.1 (Xerox Brand) 80 g/m2

No2. (Package Green) 80 g/m2

Purple Wrap (212A00297) 80 g/m2

Premier(Black) 80 g/m2

Business(3R91820) 80 g/m2

Paper GSM (Unit g/m2) and Paper type

FXK-H(H804 A4) 80 g/m2 : Plain A (64 - 80 g/m2)

Indagiat(K704 A4) 75 g/m2 : Plain A (64 - 80 g/m2)

Paper N 80 g/m2 : Plain A (64 - 80 g/m2)

Performer (3R90649) 80 g/m2 : Plain A (64 - 80 g/m2)

AG KXPI Red 80 g/m2 : Plain A (64 - 80 g/m2)

No. GA(Package:Orange) 70 g/m2 : Plain A (64 - 80 g/m2)

Paper Paper Type

Labels 3R97408 Label 1 (105 - 176 g/m2)


40

Pap

er and

Oth

er Med

ia

4

Storing and Handling Paper

Please keep the following points in mind when storing paper

Store paper inside a cabinet or other dry place. Paper that has absorbed moisturecan cause paper jams and image quality defects.

After opening a package of paper, wrap up the remaining paper to store it. It isrecommended that you include moisture prevention packets.

Paper should be stored flat to prevent bends or warping.

Please adhere to the following when setting paper into the tray

Align the stack of paper neatly before setting it in the tray.

Do not use paper that is folded, creased, or heavily warped.

Do not use waved or curled paper.

Do not load paper of mixed size together into the tray.

Transparency paper and label paper can cause paper jams, and multiple sheets canbe fed to the printer at once. Be sure to carefully fan these types of paper.

When continuously outputting onto transparencies, transparency sheets sometimeswill stick to each other. Remove transparencies from the output tray every 20 or sosheets, and fan them to cool them down.

Loading Paper

41

Pap

er and

Oth

er Med

ia

4

Loading Paper

This section describes how to load paper.

Types of paper loaded in trays

The machine automatically detects the size and orientation of loaded paper in trays. You need to set a paper type, however. Normally, each of the trays is set to plain paper. When loading paper other than plain paper in trays, change the paper type setting. Plain paper, recycled paper and bond paper can also be named and set as user-defined paper. Up to five paper types can be set as user-defined paper.

Automatic Tray Selection

If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print driver's properties screen when making prints, the machine automatically selects the corresponding paper tray according to the size and orientation of the document to print. This is called [Automatic Tray Selection].

When making copies, automatic tray selection is active if [Auto] is selected for [Paper Select]. If the machine judges that there are two or more corresponding trays in automatic tray selection, the machine gives higher priority to the tray having the highest [Paper Type Priority] set at [Tray Paper Type]. During automatic tray selection, trays whose [Paper Type Priority] setting is set to [Off] are not targeted in [Automatic Tray Selection]. Also, if the [Paper Priority] setting is exactly the same, automatic tray selection is determined by [Tray Priority].

Adding paper

When the machine runs out of paper during copying or printing, a message is displayed on the control panel. Add paper according to the displayed instructions. Copying or Printing is automatically resumed when paper is added.

Note • Fan the paper well before loading paper in a tray. It prevents paper from adhering to each other and reduces paper jams.

• Tray 5 (bypass) cannot be selected in the automatic tray selection.

• When the machine runs out of paper during copying or printing, select the tray containing the paper of the same size and orientation that was being used for copying or printing, and continue copying or printing (Auto Tray Switch feature). During this operation, a tray containing paper of type whose [Paper Priority] setting is set to [Off] cannot be switched to.

Loading Paper in the Trays 1 to 2

Following describes the procedure for loading paper in the Trays 1 to 2.For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).

1 Pull out the tray towards you until it stops.

Warning

When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.


42

Pap

er and

Oth

er Med

ia

4

Important • While the machine processes a job, do not pull the tray out that the job uses.

• Do not add new paper to the paper on the tray in order to prevent paper jams or making mistakes of paper loading. Remove any paper remaining in the tray and then load the paper on newly loaded paper.

2 Load and align the edge of the paper against the left edge of the tray with the side to be copied or printed on facing up.

Important • Do not load paper exceeding the maximum fill line. It may cause paper jams or machine malfunctions.

• Do not place any paper or things in the empty space on the right side of the Tray 1 or 2. It may cause paper jams or machine malfunctions.

3 Push the tray in gently until it comes to a stop.

Loading Paper in the Tray 3

Following describes the procedure for loading paper in the Tray 3.For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).

1 Pull out the Tray 3 towards you until it stops.




Important • Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions.


Warning


Loading Paper

43

Pap

er and

Oth

er Med

ia

4


Following describes the procedure for loading paper in the Tray 4.For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).







Loading Paper in the Tray 5 (Bypass)

When printing or copying with paper sizes or types that cannot be set in the Trays 1 to 4 and 6, use the Tray 5 (bypass).The following describes how to load paper into the Tray 5 (bypass).To make detailed instructions during printings, specify the instructions using the [Tray/Output] tab in the print driver. When doing this, also specify the type of paper to load.Important • Do not supply new paper until the loaded paper run out in order to prevent paper jams or

making mistakes of paper loading.

1 Open the Tray 5 (bypass) as necessary.

Note • If necessary, extend the extension flap. The extension flap can be extended in two stages. When pulling out the extension flap, do it gently.

Warning



44

Pap

er and

Oth

er Med

ia

4

2 Hold the center of the paper guides and slide them to the desired paper size.

3 Load paper with the side to be copied or printed on facing up, and insert the paper lightly along the paper guide until it comes to a stop.

Important • Do not load mixed paper types into the tray.

• Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions.

4 When loading a non-standard paper size on the Tray 5 (bypass), move the paper guides to accommodate the paper.


Following describes the procedure for loading paper in the optional Tray 6.For information about changing the paper size and orientation, refer to "Changing the Paper Size" (P.46).


Important • Do not pull the tray out while the machine processes the job.


2 Load and align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing up.



Warning


Loading Paper

45

Pap

er and

Oth

er Med

ia

4

Loading Tab Paper

Following describes the procedure for loading tab paper in the Tray 5.Important • Tab paper cannot be loaded on the Trays 1 to 4 and 6.

• Tab paper can be used only for [Tab Margined Shift], and [Covers/Separators].

1 Open the Tray 5 (bypass).

Note • If necessary, extend the extension flap. The extension flap can be extended in two stages. When pulling out the extension flap, do it gently.

2 Hold the center of the paper guides and slide them to the desired paper size.

3 Load paper with the side to be copied or printed on facing up and the top edge frontward, and insert the paper lightly along the paper guide until it comes to a stop.

Important • Do not load mixed paper types into the tray.

• Do not load paper exceeding the maximum fill line. It may cause paper jams or machine malfunctions.


46

Pap

er and

Oth

er Med

ia

4

Changing the Paper Size

The following describes how to change the paper size for the Trays 1 to 4.Note • The paper qualities for the Trays 1 to 4 and 6 are preset. Normally, plain paper is set. When

changing the setting to a different paper quality, change the paper quality settings to match the type of paper to be loaded to maintain high print quality.

Changing the Paper Size for the Trays 1 to 2

Following describes how to change the paper size for the Trays 1 to 2.

1 Pull out the tray towards you until it stops.



2 Remove any paper loaded on the tray.

3 Hold the long-side paper guide and slide it to the desired paper size (1). Hold the short-side paper guide on the right side and slide it to the desired paper size (2).

4 Check the position of the paper guides and then release them.



• Do not place any paper or things in the empty space on the right side of the Tray 1 or 2. It may cause paper jams or machine malfunctions.

Warning


1

2


47

Pap

er and

Oth

er Med

ia

4

6 Move the two paper guides while holding their grips so that they lightly contact the edges of the paper.


Note • Affix the paper size label to the front of the paper tray.

Changing the Paper Size for the Trays 3 to 4

Following describes how to change the paper size for the Trays 3 to 4.

Changing the Size of Paper for the Tray 3





3 Hold the paper guide and slide it to the desired paper size.




Warning



48

Pap

er and

Oth

er Med

ia

4

6 Hold the paper guide and move it to gently touch the edge of the paper.



Changing the Paper Size for the Tray 4





3 Hold the paper guide and slide it to the desired paper size.




6 Hold the paper guide and move it to gently touch the edge of the paper.



Warning



49

Pap

er and

Oth

er Med

ia

4

Changing the Paper Size for the Tray 6

Following describes how to change the paper size for the Tray 6.





3 Open the end guide and unscrew the screw. Then remove the guide from the Tray.

4 Insert the small protrusions at the bottom of the guide into holes corresponding to the paper size (1). Insert the screw into a hole corresponding to the paper size on the top of the guide and screw up (2).

5 Unscrew the screw of the front guide and remove the guide from the Tray.

Warning


1

2


50

Pap

er and

Oth

er Med

ia

4

6 Insert the small protrusions at the bottom of the guide into holes corresponding to the paper size (1). Insert the screw into a hole corresponding to the paper size on the top of the guide and screw up (2).

7 Pull the lever up of the end guide and move it along the slot (1). Set the lever at the position corresponding to the paper size (2) and press the lever down (3).

Note • The slot on the left of 8.5” is not used.

8 Open the end guide and load and align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing up.

Note • Do not load paper exceeding the maximum fill line (MAX in the figure) or the maximum capacity of the Tray.

9 Close the end guide tightly.

Note • Set the guide to gently touch the edge of the paper. If the position of the guide is not correct, the paper may not be fed properly and cause paper jams.


1

2

1

2

3

5 Maintenance

This chapter describes how to replace consumables, clean the machine, and perform auto gradation adjustment.

Replacing Consumables.............................................................................52

Executing Auto Gradation Adjustment ........................................................67

5 Maintenance

52

Main

tenan

ce

5

Replacing Consumables

The following describes how to replace consumables.

Replacing Toner Cartridges

When it is time to replace a toner, a message appears on the display.

If you continue copying or printing without replacing the toner, a message appears and the machine stops after copying or printing around 1,800 pages with black or 1,200 pages with yellow/magenta/cyan.Note • You can make copies or print on plain paper even when the color toners have run out.

• The number of pages is for when A4 ( ) paper is used. The number of pages that you can copy or print is only an estimate and varies depending on conditions such as the content, paper size, paper type, and the computer environment.

Important • When replacing toner cartridges, toner may spill and dirty the floor. We recommend laying paper on the floor beforehand.

• Used toner cartridges require special processing during disposal. Return them to our Customer Support Center.

• The use of toner cartridges not recommended by Fuji Xerox may impair quality and performance. Use only toner cartridges recommended by Fuji Xerox for the machine.

• When only a small amount of toner remains in a toner cartridge, the machine may stop during printing and display a message. If this happens, replace the toner cartridge to continue copying or printing.

• Replace toner cartridges while the machine is on.

• If a partially used toner cartridge is used, a message appears and the number of pages that you can copy or print displayed on the screen may differ considerably.

1 Open the toner cover.

2 Hold the lower part of the toner cartridge of the color indicated in the message and gently pull it out.

Note • “Y” is for yellow, “M” is for magenta, “C” is for cyan, and “K1” and “K2” is for black.

Warning

Toner remaining in the cartridge can cause an explosion and you can get burnt. Never throw a toner cartridge into an open flame.

Never use a vacuum cleaner when you clean spilled toner. It can cause explosion as the toner fills the vacuum cleaner and gets sparks. Use a broom or a cloth moistened with a neutral detergent.


53

Main

tenan

ce

5

3 Remove the toner cartridge by holding the handle on the top of the cartridge while gently pulling it out.

Important • Pull out the toner cartridge gently. Otherwise, toner may fly out of the cartridge.

• Return used toner cartridges to our Customer Support Center for disposal.

4 Take out the new toner cartridge of the same color as the old one from its box, and gently tilt the cartridge up and down, and then left and right several times.

5 Insert the toner cartridge in gently until it comes to a stop.

Note • Be sure to insert the toner cartridge until you hear it click into place.

6 Close the toner cover.

Warning

Toner remaining in the cartridge can cause an explosion and you can get burnt. Never throw a toner cartridge into an open flame.

5 Maintenance

54

Main

tenan

ce

5

Replacing the Waste Toner Container

When the waste toner container becomes full, a message appears on the touch screen.

If you continue copying or printing without replacing the waste toner container, a message appears and the machine stops after copying or printing around 3,000 pages.

Important • When replacing the waste toner container, toner may spill and dirty the floor. We recommend laying paper on the floor beforehand.

• Used waste toner containers require special processing during disposal. Return them to our Customer Support Center.

• The use of waste toner containers not recommended by Xerox may impair quality and performance. Use only waste toner containers recommended by Xerox for the machine.

• Replace the waste toner container while the machine is on.

Note • The number of pages is for when A4 ( ) paper is used.

• The number of pages that you can copy or print is only an estimate and varies depending on conditions such as the content, paper size, paper type, and the computer environment.

1 Make sure that the machine has stopped before opening the front cover.

2 Open the waste toner container cover.

3 Grip the handle of the waste toner container and pull out about half of it.

Warning

Never throw toner, a waste toner container, or a toner cartridge into a fire. Toner can cause an explosion and you can get burnt.

Never use a vacuum cleaner when you clean spilled toner. It can cause explosion as the toner fills the vacuum cleaner and gets sparks. Use a broom or a cloth moistened with a neutral detergent.


55

Main

tenan

ce

5

4 Hold the center part on the top of the container, and then remove it.

5 Hold the used waste toner container firmly with both hands and put it into the provided plastic bag.

Important • Return used waste toner containers to our Customer Support Center for disposal.

• Place the used waste toner container into the special bag and then close it firmly using ring rubber provided with the bag. If the zipper is left open, the toner may leak out during disposal.

6 Hold the center part on the top of a new container and insert it until it comes to a stop.

Important • When inserting the waste toner container, do not grip the handle of the container.

7 Close the waste toner container cover.

8 Close the front cover.

Note • A message will be displayed and the machine will not operate if the front cover is even slightly open.

Warning

Never throw toner, a waste toner container, or a toner cartridge into a fire. Toner can cause an explosion and you can get burnt.

5 Maintenance

56

Main

tenan

ce

5

Replacing Drum Cartridge R1

When it is time to replace a drum cartridge, a message “Replace the drum cartridge R1”appears on the touch screen. When this message appears, contact our Customer Support Center.

If you have concluded a spot maintenance contract, refer to this section, then confirm the indicated drum cartridge position (R1) and replace the drum cartridge.

If you continue to use the machine without replacing the drum cartridge after the message appears, the machine will stop and copying or printing will no longer be possible once the following number of pages have been copied or printed.

For ApeosPort C6550 I/DocuCentre C6550 I

About 1,700 pages


About 1,500 pages

Important • Before replacing a drum cartridge, you need to receive instruction for how to replace it from our customer engineer.

• Place a black sheet supplied with a new drum cartridge onto the whole unit within 2 minutes after pulling out a unit in which drum cartridges are placed. Image quality may deteriorate when the drum cartridges are exposed to light.

• The use of drum cartridges not recommended by Xerox may impair quality and performance. Use only drum cartridges recommended by Xerox for the machine.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting. Do not touch or scratch the surface of the drum. Doing so may result in unsatisfactory printing.

• Used drum cartridges require special processing during disposal. Return them to our Customer Support Center.

• Replace drum cartridges while the machine is on. When the power is turned off, all information stored to the machine's memory will be erased.

• The number of pages is for when A4 ( ) paper is used.


• After the massage “Replace the drum cartridge R1” appears, image quality of printed documents or copies may deteriorate.

1 Take out a new drum cartridge and a black sheet from its container.

Important • Put the drum cartridge on a flat place.

• Do not place the new drum cartridge in an upright position.

Warning

Do not heat drum cartridges or scratch the surface of the cartridges. It may harm your health.


57

Main

tenan

ce

5


3 Pull down the R1-R4 lever.

4 Grip the handle of the unit and pull out it.

5 Place a black sheet supplied with the new drum cartridge onto the unit other than the drum cartridge R1.

Important • Make sure to place the black sheet. It may affect image quality.

6 Remove the drum cartridge upward while holding rings provided at the both ends of the drum cartridge.

7 Place the replaced drum cartridge into the empty container.

5 Maintenance

58

Main

tenan

ce

5

8 Open a bag including a new drum cartridge and take it out.

Important • Do not touch or scratch the surface of the drum when you take it out from the bag.

9 Unwrap a sheet covering the drum cartridge and place it under the cartridge.

10 Grip rings provided at the both ends of the drum cartridge to uplift.

Important • Do not touch the surface of the drum cartridge.

11 Place the drum cartridge along with the guide with the side marked with ( ) frontward.

12 Press the both ends of the drum cartridge to place it in a horizontal position.

Note • Make sure that the marks ( ) and ( ) face each other.

13 Remove the black sheet from the unit.


59

Main

tenan

ce

5

14 Insert the unit completely and return the handle to the original position.

15 Return the lever R1-R4 to the original position.



Replacing Drum Cartridge R2/R3/R4

When it is time to replace a drum cartridge, a message “Replace the drum cartridge RX” appears on the touch screen. When this message appears, contact our Customer Support Center.

If you have concluded a spot maintenance contract, refer to this section, then confirm the indicated drum cartridge position (R2, R3, or R4) and replace the corresponding drum cartridge.

If you continue to use the machine without replacing the cartridge after the message appears, the machine will stop and copying or printing will no longer be possible once the following number of pages have been copied or printed.


About 1,100 pages


About 1,000 pages

Important • Before replacing a drum cartridge, you need to receive instruction for how to replace it from our customer engineer.

• Place a black sheet supplied with a new drum cartridge onto the whole unit within 2 minutes after pulling out a unit in which drum cartridges are placed. Image quality may deteriorate when the drum cartridges are exposed to light.

• The use of drum cartridges not recommended by Xerox may impair quality and performance. Use only drum cartridges recommended by Xerox for the machine.

Note • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting. Do not touch or scratch the surface of the drum. Doing so may result in unsatisfactory printing.

Warning

Do not heat drum cartridges or scratch the surface of the cartridges. It may harm your health.

5 Maintenance

60

Main

tenan

ce

5

• Used drum cartridges require special processing during disposal. Return them to our Customer Support Center.

• Replace drum cartridges while the machine is on. When the power is turned off, all information stored to the machine's memory will be erased.

• The number of pages is for when A4 ( ) paper is used.


• After the massage “Replace the drum cartridge RX” appears, image quality of printed documents or copies may deteriorate.

1 Take out a new drum cartridge and a black sheet from its container.

Important • Put the drum cartridge on a flat place.

• Do not place the new drum cartridge in an upright position.


3 Pull down the R1-R4 lever.

4 Grip the handle of the unit and pull out it.


61

Main

tenan

ce

5

5 Remove the drum cartridge upward while holding rings provided at the both ends of the drum cartridge.

Note • The following example shows how to replace drum R2.

6 Place the replaced drum cartridge into the empty container.

7 Place a black sheet supplied with the new drum cartridge onto the unit.

Important • Make sure to place the black sheet. It may affect image quality.

8 Open a bag including a new drum cartridge and take it out.

Important • Do not touch or scratch the surface of the drum when you take it out from the bag.

9 Unwrap a sheet covering the drum cartridge and place it under the cartridge.

10 Remove the black sheet from the unit.

11 Grip rings provided at the both ends of the drum cartridge to uplift.

Important • Do not touch the surface of the drum cartridge.

5 Maintenance

62

Main

tenan

ce

5

12 Place the drum cartridge along with the guide with the side marked with ( ) frontward.

13 Press the both ends of the drum cartridge to place it in a horizontal position.

Note • Make sure that the marks ( ) and ( ) face each other.

14 Remove the film on the drum cartridge.

15 Insert the unit completely and return the handle to the original position.

16 Return the lever R1-R4 to the original position.




63

Main

tenan

ce

5

Replacing the Staple Cartridge (Finisher C or Booklet finisher C)

When the finisher C or booklet finisher C (optional) is installed and it is time to replace the staple cartridge, a message appears on the touch screen. When this message appears, replace the staple cartridge with a new one.

The following example shows how to replace the staple cartridge in the booklet finisher C. The procedure is the same as for the finisher C.Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.

1 Make sure that the machine has stopped before opening the front cover of the finisher.

2 Grip the lever R1 of the staple cartridge holder, and pull out the holder to the right towards you.

3 Remove the staple cartridge holder by gripping the orange lever.

Note • The staple cartridge is firmly held. When remove the staple cartridge, strongly pull the cartridge.

4 Pick the empty staple case with your fingers (1), and then remove the case from the cartridge (2) as shown in the figure.

1

1

2

5 Maintenance

64

Main

tenan

ce

5

5 Prepare a new staple case. Insert the front of the staple case into the staple cartridge (1), and push the rear of the case to set (2).

6 Insert the staple cartridge while gripping the orange lever until you hear it click into place.

7 Close the front cover of the finisher.

Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.

Replacing the Booklet Staple Cartridge (Booklet finisher C)

When a booklet finisher (optional) is installed and it is time to replace the booklet staple cartridge, a message appears on the display. When this message appears, replace the staple cartridge with a new one.Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and

performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

Note • To order a staple cartridge, contact our Customer Support Center.


2 Press the levers R2 and R3 to the right, and pull out the unit.

1

2

R2

R3


65

Main

tenan

ce

5

3 Hold the tabs of the booklet staple cartridge, and then lift to remove it.

4 Holding the tabs of a new booklet staple cartridge, return the cartridge to the original position and gently push it until you hear it click into place.

5 Return the unit to its original position.



5 Maintenance

66

Main

tenan

ce

5

Emptying Punch Scrap Container (Finisher C or Booklet finisher C)

When the finisher C or booklet finisher C (optional) is installed and the punch scrap container becomes full, a message appears on the touch screen. Discard the scraps according to the message.

The following example shows how to replace the staple cartridge in the booklet finisherC. The procedure is the same as for the finisher C.

When pulling the punch scrap container out to dispose the punch scraps, ensure thatall scraps are discarded. If there are scraps remaining, the container may be full beforethe next message is displayed. It may cause machine malfunctions.

Important • Pull the container out while the power is on. If you switch off the power when emptying the scrap container, the machine will not be able to detect that the scraps have been disposed.


2 Pull out the punch scrap container R4.

3 Discard all the scraps.

4 Insert the empty punch scrap container until it comes to a stop.



Executing Auto Gradation Adjustment

67

Main

tenan

ce

5


The machine can automatically adjust gradation when the reproducibility of density or color in copies and prints has deteriorated. The machine can adjust the gradation for each screen type.

The following three types of screen is available.

Copy Job

Adjusts the gradation for copying documents.

Print Job 1

Basic screen for printing.

For PCL printer drivers

Adjusts the gradation for items other than [CAD] and [Presentation] of [Image Type] in the [Graphics] tab.

For PostScript printersAdjusts the gradation for [Auto] and [Standard] of [Screen] in the [Graphics] tab.

Note • Displayed Screen may differ corresponding to settings of [Image Type], [RGB Correction] and [CMYK Correction], when [Auto] is selected.

Print Job 2

For PCL printer driversAdjusts the gradation for [Presentation] at [Image Type] in the [Graphics] tab.

For PostScript printersAdjusts the gradation for [Auto] and [Gradation] of [Screen] in the [Graphics] tab.

Note • Displayed Screen may differ corresponding to settings of [Image Type], [RGB Correction] and [CMYK Correction], when [Auto] is selected.

The following paper sizes are available for the gradation adjustment: A3, A4 , 11 x 17 inches, and 8.5 x 11 inches .Note • We recommend executing auto gradation adjustment for all three of the screen types. When

the adjustment for one screen type is complete, specify the next screen type and repeat the procedure.

• If color shift is not compensated for despite the periodic execution of auto gradation adjustment, contact our Customer Support Center.

• The auto gradation adjustment does not execute when [Text] or [Map] is selected for [Original Type] in the [Image Quality] tab for copying.

• To make sure that [Copy Defaults] in the System Administration mode is set as following before executing auto gradation adjustment:Lighten/Darken/Contrast: Normal, Color Shift: Normal, Sharpness/Color Saturation: Normal, Color Balance: 0. After finishing the auto gradation adjustment, change the settings of [Copy Defaults] if necessary.


<All Services>button

5 Maintenance

68

Main

tenan

ce

5

2 Select [Auto Gradation Adjustment],

and then go to Step 10.If [Auto Gradation Adjustment] isnot displayed on the [All Services]screen, then go to Step 3.



Note • The default UserID value is “11111”. When using the Authentication feature, a password is required. The default password value is “x-admin”.

5 Select [System Settings]


7 Select [Common Settings].

8 Select [Image Quality Adjustment].

<Log In/Out>button


69

Main

tenan

ce

5

9 Select [Auto Gradation Adjustment].

10 Load paper.

11 Select the screen type forgradation adjustment.

Note • The example described here is for the [Copy Job] screen.

12 Select the tray that you loaded paper in the procedure 8 for [Paper Supply], and thenselect [Close].

Note • Paper Type can be set when you select the Tray 5(bypass).

13 Select [Applicable Area] to set an area for applying the gradation adjustment, and thenselect [Close].

Note • Normally, select [Copy/Print] for [Applicable Area]. When using external calibration for print output, set [Applicable Area] if necessary.

14 Select [Start].

Note • The message “Printing the Gradation Adjustment Chart. [Copy Job]” appears and the document for gradation adjustment (Gradation Adjustment Chart) is printed.

15 Align the magenta patch of theprinted Gradation AdjustmentChart against the left side of thedocument glass.

Note • Place the Gradation Adjustment Chart on the document glass.

16 Place at least five sheets of whitepaper on the Gradation AdjustmentChart to cover the Chart and closethe document cover.

5 Maintenance

70

Main

tenan

ce

5

17 Select [Start].

The message “Gradation adjustment is in progress. [Copy Job]” appears and the machine automatically adjusts the gradation. It takes about 30 seconds to complete gradation adjustment.

If the adjustment completes successfully, a completion message appears on the [Auto Gradation Adjustment] screen. If there is a problem, the machine stops the adjustment and displays an error message. Follow the displayed message.

18 Select [Confirm].

19 To continue automatic gradation adjustment for other screen types, repeat steps 11 to17.

20 When you started the adjustment from the <All Services> menu, select [Close] andthen go to Step 21. When you started the adjustment in the System Administrationmode, select [Close] until the [System Settings] screen appears.

21 Select [Exit] to exit the System Administration mode.

22 Make a copy or print to confirm the image quality.

6 Problem Solving

This chapter describes troubles that may occur with the machine and their solutions.

Fault Clearance Procedure.........................................................................72

Image Quality Problems .............................................................................73

Paper Jams.................................................................................................74

Document Jams..........................................................................................94

Stapler Faults..............................................................................................97

6 Problem Solving

72

Pro

blem

So

lving

6

Fault Clearance Procedure

If a fault or problem occurs, there are several ways in which you can identify the type of fault. Once a fault or problem is identified, establish the probable cause, and then apply the appropriate solution.

If a fault occurs, first refer to the screen messages and animated graphics and clearthe fault in the order specified.

If the problem is not solved by following the screen messages and graphics, contactthe System Administrator for assistance.

Alternatively, contact the System Administrator for assistance.

In some cases, it may be necessary to switch the machine off and then on. Forinformation of switching power on and off, refer to "Power On / Off" (P.12).

Image Quality Problems

73

Pro

blem

So

lving

6

Image Quality Problems

Various situations can affect the quality of the output. Check the following conditions to ensure optimum copy performance. If you still cannot resolve the problem, contact the System Administrator.

Do not locate the machine in direct sunlight or near a radiator.

Follow regular maintenance schedules for cleaning areas, such as the documentglass and output trays.

6 Problem Solving

74

Pro

blem

So

lving

6

Paper Jams

When paper jams inside the machine, the machine stops and an alarm sounds. A message is also displayed on the touch screen. Follow the instructions displayed and remove the jammed paper.

Gently remove the paper taking care not to tear it. If paper is torn while it is being removed from the machine, remove all torn pieces making sure that none remain inside the machine.

If a paper jam message is displayed again after you have cleared the paper jam, paper is probably jammed at another location. Clear this by following the message.

When you have finished clearing a paper jam, printing is automatically resumed from the state before the paper jam occurred.If a paper jam occurred during copying, press the <Start> button. Copying is resumed from the state before the paper jam occurred.

This section describes how to clear paper jams at the following locations:The references are described below.

Paper Jams in the Trays 1 to 2 ....................................................................................................75

Paper Jams in the Tray 3 .............................................................................................................75


Paper Jams in the Tray 5 (Bypass)..............................................................................................76


Paper Jams in the Transfer Module.............................................................................................79

Paper jams in the Bottom Left Cover..........................................................................................80

Paper jams in the Bottom Right Cover .......................................................................................81

Paper jams in the Output Tray ....................................................................................................82

Paper jams in the Finisher C and the Booklet finisher C............................................................83

Important • When a paper jam occurs, paper is sometimes torn and remains inside the machine if you pull out a paper tray without checking the paper jam position. This may cause machine malfunctions. Check where the paper jam occurred first.

• If a piece of jammed paper remains inside the machine, the paper jam message will not disappear from the touch screen.

• Clear the paper jams while the machine is on. When the power is turned off, all information stored to the machine's memory will be erased.

• Do not touch components inside the machine. This may cause print defects.

Warning

When removing jammed paper, make sure that no bits and pieces of jammed paper are left in the machine. A piece of paper remaining in the machine may cause fire. If a piece of paper is stuck in a hidden area or paper is wrapped around the fuser unit or rollers, do not remove it forcefully. You can get injured or burnt. Switch off the machine immediately, and contact our Customer Support Center.

Paper Jams

75

Pro

blem

So

lving

6

Paper Jams in the Trays 1 to 2

The following describes how to clear paper jams in the Trays 1 to 2.

1 Pull out the tray where the paper jam occurred.

Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunction. Check where the paper jam occurred first.

2 Remove the jammed paper.

Note • If paper is torn, check for any torn pieces of paper inside the machine.


Paper Jams in the Tray 3

The following describes how to clear paper jams in the Tray 3.

1 Pull out the Tray 3.





6 Problem Solving

76

Pro

blem

So

lving

6







3 If paper is jammed in the paper feed section, open the inner cover and remove the paper.


Paper Jams in the Tray 5 (Bypass)

The following describes how to clear paper jams in the Tray 5 (bypass).

1 Open the Tray 5 (bypass) top cover to remove the jammed paper.


Paper Jams

77

Pro

blem

So

lving

6

2 Remove all paper loaded in the Tray 5 (bypass).

Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray.


3 Close the top cover.

4 Fan the paper you removed making sure that all four corners are neatly aligned.

5 Insert the paper into the tray with the printing side facing up until its leading edge lightly comes up against the paper feed entrance.




Paper Jams in the Tray 6 Exit..................................................................................................... 77

Paper Jams in the Tray 6 Top Cover .......................................................................................... 78

Paper Jams in the Tray 6 ............................................................................................................ 78

Paper Jams in the Tray 6 Exit

1 Gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of the Tray 6.



3 Gently put the Tray 6 back into position.

6 Problem Solving

78

Pro

blem

So

lving

6

Paper Jams in the Tray 6 Top Cover

1 Gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of the Tray 6.

2 Open the Tray 6 top cover.



4 Close the top cover.

5 Gently put the Tray 6 back into position.






1

2

Paper Jams

79

Pro

blem

So

lving

6

Paper Jams in the Transfer Module

Following describes how to clear paper jams in the transfer module.


2 Turn the green lever 2 at the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module out to the end.

3 Remove the visible jammed paper.

4 Move lever 2a to the right and remove the jammed paper.

5 Pull down the lever 2b and remove the jammed paper.

Warning

Never touch a labeled area (found on the fuser unit or nearby) indicating “High Temperature” and “Caution”. You may get burned.

6 Problem Solving

80

Pro

blem

So

lving

6

6 Return the lever 2a and 2b to the original position.

7 Insert the transfer module completely and turn the green lever 2 to the left.

Note • If you cannot turn the lever, pull the transfer module to the middle and insert it again.



Paper jams in the Bottom Left Cover

Following describes how to clear paper jams in the bottom left cover.

1 If the Tray 6 is installed, gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of the Tray 6.

2 Open the bottom left cover while gripping the release lever.

3 Remove the upper jammed paper.


Paper Jams

81

Pro

blem

So

lving

6

4 Remove the lower jammed paper.


5 Close the bottom left cover.

Note • A message will be displayed and the machine will not operate if the bottom left cover is even slightly open.

6 If the Tray 6 is installed in the machine, gently put the Tray 6 back into position.

Paper jams in the Bottom Right Cover

Following describes how to clear paper jams in the bottom right cover.

1 If the finisher is installed, open the front cover of the finisher and then pull down the lever 1a.

2 Open the bottom right cover while pressing the downward arrow button.

3 Remove the upper jammed paper.


6 Problem Solving

82

Pro

blem

So

lving

6

4 Remove the lower jammed paper.


5 Check the lower parts of the machine. If there is jammed paper, remove it.


6 Close the bottom right cover.

Note • A message will be displayed and the machine will not operate if the bottom right cover is even slightly open.

7 If the finisher is installed, return the lever 1a to the original position and then close the front cover of the finisher.


Paper jams in the Output Tray

Following describes how to clear paper jams in the output tray.

1 Remove jammed paper from the output tray.


Paper Jams

83

Pro

blem

So

lving

6

Paper jams in the Finisher C and the Booklet finisher C

The following describes how to clear paper jams in the finisher when the finisher C or the booklet finisher C (optional) is installed.


Paper Jams at the Lever 1a......................................................................................................... 83

Paper Jams at the Lever 1d and the Wheel 1c............................................................................ 84

Paper Jams at the Levers 1a and 1b............................................................................................ 84

Paper Jams at the Lever 2a......................................................................................................... 86

Paper Jams at the Lever 2a (Using the Wheel 2c)...................................................................... 87

Paper Jams at the Lever 2b......................................................................................................... 88

Paper Jams at the Lever 2b (Using the Wheel 2c) ..................................................................... 88

Paper Jams at the Lever 3........................................................................................................... 89

Paper Jams at the Lever 5........................................................................................................... 90

Paper Jams at the 4a (for the Booklet finisher C) ...................................................................... 90

Paper Jams at the Lever 4b (for the Booklet finisher C)............................................................ 91

Paper Jams at the Booklet Tray (for the Booklet finisher C) ..................................................... 92

The following example shows how to clear paper jams in the booklet finisher C. The procedure is the same as for the finisher C.

Paper Jams at the Lever 1a

1 Open the front cover of the finisher.

2 Move the lever 1a to the right.


4 Return the lever 1a to the original position.

6 Problem Solving

84

Pro

blem

So

lving

6



Paper Jams at the Lever 1d and the Wheel 1c


2 Move the lever 1d to the left, and then move the lever 6 upward.

3 Turn the wheel 1c to the direction indicated by the arrow, and then remove the jammed paper.

4 Return the lever 1d and 6 to the original position.



Paper Jams at the Levers 1a and 1b


Paper Jams

85

Pro

blem

So

lving

6



4 If the paper cannot be removed, return the lever 1a to the original position and move the lever 1b to the right.

5 Gently pull out the paper to remove.

6 Return the levers 1b and 1a to the original positions.



Paper Jams at the Lever 2a

1 If the edge of the jammed paper comes out from the exit of the output tray, gently pull out the paper to remove.

6 Problem Solving

86

Pro

blem

So

lving

6







Paper Jams at the Lever 2a (Using the Wheel 2c)

1 If the edge of the jammed paper comes out from the exit of the output tray, gently pull out the paper to remove.


Paper Jams

87

Pro

blem

So

lving

6







Paper Jams at the Lever 2b


2 Move the lever 2b to the right and remove the jammed paper.

2b

6 Problem Solving

88

Pro

blem

So

lving

6

3 Return the lever 2b to the original position.



Paper Jams at the Lever 2b (Using the Wheel 2c)


2 Move the lever 2b to the right.






2b

Paper Jams

89

Pro

blem

So

lving

6

Paper Jams at the Lever 3


2 Pull down the lever 3.


4 Return the lever 3 to the original position.



Paper Jams at the Lever 5

1 Open the exit cover 5 of the finisher upward.

6 Problem Solving

90

Pro

blem

So

lving

6


3 Return the exit cover 5 to the original position.

Paper Jams at the 4a (for the Booklet finisher C)


2 Pull out the unit 4.

3 Turn the wheel 4a to the left and remove the jammed paper.

4 Return the unit 4 to the original position.



Paper Jams

91

Pro

blem

So

lving

6

Paper Jams at the Lever 4b (for the Booklet finisher C)


2 Move the lever 4b to the left.

3 Remove the jammed paper if there is.

4 Pull out the unit 4.

5 Remove all jammed paper that comes out from the left upper side and inside the unit.

6 Return the unit 4 to the original position.


6 Problem Solving

92

Pro

blem

So

lving

6



Paper Jams at the Booklet Tray (for the Booklet finisher C)


2 Turn the wheel 4a to the right to eject the jammed paper onto the booklet tray.




Document Jams

93

Pro

blem

So

lving

6

Document Jams

If a document jams in the document feeder, the machine stops, and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then load the document again on the document feeder.

This section describes how to clear document jams at the following locations:Document jams at the covers ..................................................................................................... 94

Document jams at the Document Cover .................................................................................... 96

Note • Remedy differs depending on where the document jam occurs. Follow the instructions displayed and remove the jammed paper.

Document jams at the covers

1 Grip the handle of the top cover of the document feeder, and open the top cover until it comes to a stop.

Note • When you fully open the cover, it enters a fixed position. Open the cover gently.

2 Open the left cover until it comes to a stop.

3 If the document is not caught in the entry of the document feeder, pull out the document.

4 If there are instructions to open the inner cover, lift up the lever with the green label on it, and open the inner cover. Then remove the jammed paper.

Important • If the document is stuck, do not pull on it directly. The document could be damaged.

6 Problem Solving

94

Pro

blem

So

lving

6

5 When the inside of the left cover is indicated, remove the jammed document.

6 Close the top cover of the inner cover until you hear it click into place.

7 Close the left cover of the document feeder until you hear it click into place.

8 If the document cannot be found, pick up the document feeder slowly, and remove the document if it is there, then close the document feeder.

9 If the document is not found in step 8, then pick up the document feeder tray and remove the document.

10 Gently return the document feeder tray.

11 Make sure that the document is not torn, wrinkled or folded, and load the documentagain following the instructions displayed on the screen.

Note • After removing the jammed document, load the entire document again following the instructions displayed on the screen. Already scanned document sheets will automatically be skipped, and scanning will resume from the unscanned document sheet.

• Torn, wrinkled or folded documents may cause document jams and damage. To scan such documents, directly place the document on the document glass to make copies.

Document Jams

95

Pro

blem

So

lving

6

Document jams at the Document Cover


2 Open the belt of the document cover while gripping the lever, and remove the jammed document.

3 Gently return the belt to the original position.

4 Return the document cover to the original position.

5 Make sure that the document is not torn, wrinkled or folded, and load the document again following the instructions displayed on the screen.

Note • After removing the jammed document, load the entire document again following the instructions displayed on the screen. Already scanned document sheets will automatically be skipped, and scanning will resume from the unscanned document sheet.

• Torn, wrinkled or folded documents may cause document jams and damage. To scan such documents, directly place the document on the document glass to make copies.

6 Problem Solving

96

Pro

blem

So

lving

6

Stapler Faults

The following describes stapler troubles when the finisher (optional) is installed.

Follow the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.

If staples are stapled on the copies in the manner shown in the figures below, contact our Customer Support Center.

Unstapled Bent staple

One side of staple rising up Staple bent in reverse direction

Flattened staple Entire staple rising up

Staple rising up withcenter pressed in

Stapler Faults

97

Pro

blem

So

lving

6

Staple Jams in the Staple Cartridge (Finisher C or Booklet finisher C)

The following describes how to clear staple jams in the staple cartridge when the finisher C or the booklet finisher C (optional) is installed.

The following example shows how to replace the staple cartridge in the booklet finisher C. The procedure is the same as for the finisher C.


2 Grip the lever R1 of the staple cartridge holder, and pull out the holder to the right towards you.

3 Remove the staple cartridge holder by gripping the orange lever.

Note • The staple cartridge is firmly held. When remove the staple cartridge, strongly pull the cartridge.

4 After removing the staple cartridge, check the inside of the finisher for any remaining staples.

5 Pull up the metal part of the staple cartridge shown in the figure.

6 Problem Solving

98

Pro

blem

So

lving

6

6 Remove the jammed staples (1), and return the metal part pulled up in step 5 to the original position (2).

7 Insert the staple cartridge while gripping the orange lever until you hear it click into place.



If the staples cannot be removed after carrying out the above procedures, contact our Customer Support Center.

Staple Jams in the Booklet Staple Cartridge (Booklet finisher C)

The following describes how to clear staple jams in the booklet staple cartridge when the booklet finisher C (optional) is installed.


2 Press the levers R2 and R3 to the right, and pull out the unit.

Warning

Be careful when removing jammed staples to avoid hurting your fingers. 1

2

R2

R3

Stapler Faults

99

Pro

blem

So

lving

6

3 Hold the tabs of the booklet staple cartridge, and then lift to remove it.

4 Remove the jammed staples as shown in the figure.

5 Holding the tabs of the removed booklet staple cartridge, return the cartridge to the original position and gently push it until you hear it click into place.

6 Return the unit to its original position.



If the staples cannot be removed after carrying out the above procedures, contact our Customer Support Center.

Warning

Be careful when removing jammed staples to avoid hurting your fingers.

101

Ind

ex

Symbols

<All Services> button ........................................... 18

<C> (Clear) button ............................................... 18

<Clear All> button ................................................ 17

<Confirmation> indicator........................................ 9

<Copy>, <Custom 2>, <Custom 3> buttons ........ 18

<Interrupt> button ................................................ 18

<Job in Memory> indicator................................... 17

<Job Status> button............................................. 17

<Log In/Out> button ............................................. 17

<Machine Status> button ..................................... 17

<Online> indicator................................................ 17

<Power Saver> button ......................................... 17

<Review> button .................................................. 17

<Start> button ...................................................... 18

<Stop> button ...................................................... 18

A

auto gradation adjustment ................................... 67

B

booklet staple cartridge.................................. 11, 64

booklet tray .......................................................... 11

booklet unit........................................................... 11

bottom left cover .................................................... 8

bottom right cover ................................................ 10

brightness dial...................................................... 17

C

change the paper size.......................................... 46

circuit breaker ................................................ 10, 13

control panel .......................................................... 8

D

document feeder ............................................ 20, 27

document feeder tray ............................................. 9

document glass.......................................... 8, 21, 28

document guides.................................................... 9

document jams..................................................... 94

document output tray ............................................. 9

document stopper................................................... 9

drum cartridges..................................................... 10

duplex automatic document feeder ........................ 8

E

Ethernet 10Base-T / 100Base-TX connector.......... 9

exit cover .............................................................. 11

extension flap ....................................................... 43

F

finisher tray ........................................................... 11

front cover......................................................... 8, 11

fuser...................................................................... 10

G

gradation adjustment ............................................ 67

I

Image Quality Problems ....................................... 73

L

left cover ................................................................. 9

lever...................................................................... 10

loading documents ............................................... 27

loading paper........................................................ 41

loading paper in the Tray 5 (bypass) .................... 43

locking casters........................................................ 9

Low Power mode.................................................. 14

M

machine components ............................................. 8

Mailbox ................................................................. 33

Mailbox Viewer 2 .................................................. 31

maximum fill line ..................... 42, 43, 44, 46, 47, 48

messages ............................................................. 74

N

numeric keypad .................................................... 18

Index

102

Ind

ex

O

output tray.......................................................10, 11

P

paper guides ...................................................44, 45

paper jams ............................................................74

paper types ...........................................................38

plain paper (printable paper).................................38

Power Saver mode ...............................................14

power switch .....................................................8, 17

problem solving.....................................................71

punch dust box .....................................................11

punch scrap container ..........................................66

Q

Quality...................................................................73

S

saving the scanned data.......................................31

screen type ...........................................................67

Sleep mode...........................................................14

Special Media .......................................................39

Standard ...............................................................39

staple cartridge .....................................................11

staple cartridge (Finisher C) .................................98

staple cartridge (for Finisher C and Booklet finisher

C) ..........................................................................63

stapler faults..........................................................97

T

toner cartridges ...............................................10, 52

toner cover ..............................................................8

top cover .................................................................9

touch screen .........................................................17

transfer unit ...........................................................10

Tray 1......................................................................8

Tray 2......................................................................8

Tray 3......................................................................8

Tray 4......................................................................8

Tray 5 (bypass) .......................................................9

Tray 5 (bypass) top cover .......................................9

Tray 6......................................................................9

Tray 6 top cover ......................................................9

U

Usable paper.........................................................39

USB2.0 interface connector ....................................9

W

waste toner container......................................10, 54

waste toner container cover..................................10

WebDAV protocol .................................................31

Customer Response Sheet

ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I Quick Reference Guide (DE3320E2-1)

To improve our publications, we would appreciate your feedback regarding this guide. Please take a few moments to complete and return this form to us.

About Yourself1. How often do you use this guide?

[ ] Daily [ ] Weekly [ ] Monthly [ ] Infrequently

2. When do you usually refer to the guide?[ ] Doing a usual operation [ ] Using unfamiliar features[ ] Solving a problem

3. Which part of the guide do you read frequently?Chapter/Section/Page:

4. Where do you keep this guide?

5. (Optional)Your Name: Occupation:Company or organization:Address:

About the Guide

Other comments:

After completing this form, detach and send it to the address below.(Please use your own envelope and postage stamp.)Thank you for your cooperation.

Fuji Xerox Co., Ltd.Ebina Prime Tower2-9-50, Chuo, Ebina-shi, Kanagawa-ken

JAPAN 243-0432.

Stronglyagree

Neutral Strongly disagree

1. It is handy. 1 2 3 4 52. It is easy to read. 1 2 3 4 53. Titles of chapters and sections make sense. 1 2 3 4 54. Information is logically placed. 1 2 3 4 55. Referencing is easy. 1 2 3 4 56. Content is easy to understand. 1 2 3 4 57. The step-by-step instructions are easy to follow. 1 2 3 4 58. All necessary information is included. 1 2 3 4 59. Illustrations aid in the understanding of content. 1 2 3 4 510. The use of color is effective. 1 2 3 4 5

ApeosPort C6550 I/C5540 I, DocuCentre C6550 I/C5540 I Quick Reference Guide

Manual GroupHuman Interface Design DevelopmentFuji Xerox Co., Ltd.

DE3320E2-1 (Edition 1)February 2005

Copyright© 2005 by Fuji Xerox Co., Ltd.