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APPENDIX 1
INSTRUCTIONS FOR CODING
Please evaluate the following environmental advertising claims according to the categories listed below.
1. Degree of Greenness (Shallow/Moderate/Deep) – Banerjee,Gulas and Iyer 1995
A) Shallow : Ads that were vague in their environmental claims ("earth- friendly," "biodegradable")
e.g. “We respect the environment”, “environmentally sound”, and “ecologically friendly
B) Moderate :Ads that address environmental issues related to the product or service in great detail, but mention specific issues such as recycling
C) Deep : Ads that focus solely on environmental issues and discussed them in depth (e.g., a detailed description of a firm's new pollution prevention equipment) or mentioned environmental behaviours that were not widely practiced (backyard composting, repairing or reusing products)
e.g. “We are working to reduce CO2 emissions to zero. In the last five years we have already reduced them by 17 percent”.
2. Claim Type (Carlson, Grove and Kangun 1993)
A) Product Orientation: The claim focuses on the environmentally friendly attributes that a product possesses. e.g. "This product is biodegradable."
272
B) Process Orientation: The claim deals with an organization's
internal technology, production technique and/or disposal method
that yields environmental benefits. Example: "Twenty percent of
the raw materials used in producing this good are recycled."
C) Image Orientation: The claim associates an organization with an
environmental cause or activity for which there is broad-based
public support Example (a): "We are committed to preserving our
forests." Example (b): "We urge that you support the movement
to preserve our wetlands."
D) Environmental Fact: The claim involves an independent
statement that is ostensibly factual in nature from an organization
about the environment at large, or its condition. Example: "The
world's rain forests are being destroyed at the rate of two acres
per second."
E) Combination: The claim appears to have multiple facets, (i.e., it
reflects a product orientation, process orientation, image
orientation and/or an environmental fact).
3. Claim Validity (Carlson, Grove and Kangun 1993)
A) Vague/Ambiguous: The claim is overly vague or ambiguous; it
contains a phrase or statement that is too broad to have a clear
meaning.
e.g.: “This product is environmentally friendly.”
B) Omission: The claim omits important information necessary to
evaluate its truthfulness or reasonableness.
e.g.: “This product contains no CFCs.” (when in fact it contains
other environmentally harmful chemicals)
273
C) False/Outright Lie: The claim is inaccurate or a fabrication.
e.g.: “This product is made from recycled materials” (when in
fact it is not)
D) Combination: The claim contains more than one misleading
element
4. Body copy tone (Leonidou et al (2011))
A) Rational : declarative comments about the direct benefits the
company’s methods and products contributed to the environment
B) Emotional : Use of emotional appeals
e.g “Donate now –save the planet”
C) Other : Use of only symbols
D) None
5. Illustration setting (Leonidou et al (2011))
A) Natural environment : popular scenes like blue sky, a tree in a
field, a blue sea, a green forest, and flowers or birds
B) Still life : pictures of product erc
C) Imaginary/artificial environment : Imaginary or artificial scenes
D) Industrial environment : Industrial environment setting
E) Normal scenery :
F) Abstract design
G) Green equipment/device
H) Slice of life
I) Green lifestyle
J) Environmental objects
K) Other
L) No setting
274
6. Illustration presenter (Leonidou et al (2011))
A) Normal people
B) Animals
C) Company person
D) Special character
E) Expert
F) Special people
G) Celebrity
H) Cartoon
I) No presenter
7. Company identification mark (Leonidou et al (2011))
A) Environmental website : website”, which provides additional
information about the firm’s environmental practices and
educated consumers on environmental matters
B) Environmental slogan : e.g. “Beyond Petroleum” from B.P
C) Green signature cut.: Signature which shows company identity
clearly
D) Green logotype : Save the tiger logo
E) Green awards : Awards received by the company
F) No company environmental identification
8. Product identification mark (Leonidou et al 2011)
A) Legal requirements logos : e.g. EnergyStar rating for refrigerators
and CFC
B) Environmental certification
C) Green trademark : company signs symbolizing an environmental
aspect
D) No product environmental identification
275
DETAILED CONTENT ANALYSIS RESULTS
Table A1.1 Advertiser Profile ( 2 [df = 7, N = 215] = 409.03, p < 0.001)
Company Type Count / Frequency Misc 16.00Non-profit organization 6.00Media 8.00Combination 10.00Governmental organization 11.00Services 17.00Real Estate 23.00Manufacturer 124.00
Table A1.2 Copy Characteristics – Body Copy Tone ( 2 [df = 3, N = 215] = 164.493, p < 0.001)
Body Copy Tone Count / Frequency Emotional 21.00None 34.00Rational 160.00
Table A1.3 Copy Characteristics – Illustration Setting ( 2 [df = 9, N = 215] = 235.558, p < 0.001)
Illustration Setting Count Abstract Design 40Environmental Object 3Green Slogan 1Imaginary/Artificial Environment 6Industrial Environment 8Natural Environment 25No Setting 54Normal Scenery 8Slice Of Life 4Still Life 66
276
Table A1.4 Copy Characteristics – Illustration Presenter ( 2 [df = 7, N = 215] = 437.614, p < 0.001)
Illustration Presenter Count / Frequency Animals 12Celebrity 18
Company Person 6
Expert 4Expert and Special People 5
No Presenter 123
Normal People 43
Special People 4
Table A1.5 Claim Specificity ( 2 [df = 2, N = 215] = 143.898, p < 0.001)
Claim Specificity Count / Frequency Deep 4.00Moderate 64.00
Shallow 147.00
Table A1.6 Misleading green advertisements ( 2 [df = 2, N = 215] = 40.028, p < 0.001)
Misleading green advertisements – greenwashing
Count / Frequency
Acceptable 104.00
Omission 30.00
Vague_or_Ambiguous 81.00
277
Table A1.7 Associative Claims In Green Advertisements ( 2 [DF = 5, N = 215] = 336.302, p < 0.001)
Associative Claims In Green Advertisements
Count / Frequency
Combination 10.00
Fact 6.00
Image 129.00Other 12.00
Process 5.00
Product 53.00
Table A1.8 Product identification mark in green advertisements 2 [df = 3, N = 215] = 590.302, p < 0.001)
Certification Count / Frequency Energy Star Rating 4.00
Exnora Eco Star rating 1.00
No product certification 208.00TUV German certification 2.00
Table A1.9 Company identification mark in green advertisements 2 [df = 5, N = 215]= 199.502, p < 0.001)
Certification Count / Frequency Environmental_website 25.00
Environmental_slogans 11.00
Green_Signature_Cut 37.00
Green_Logotype 29.00
Green_Award / Certification 4.00
No_company_environmental_identification 109.00
278
APPENDIX 2
Questionnaire Q1a: Pretest for product selection
QUESTIONNAIRE
I am a research student with the Department of Management Studies,
Anna University. I would be grateful if you could spare some time to
complete this questionnaire. All your answers will be treated with
confidentiality.
Thank you for participating in the survey
______________________________________________________________
IMPORTANT
1. There are two parts to the questionnaire. Be sure that you appropriately
answer every question; do not omit any of the questions
2. Never select more than one option on a single scale
PERSONAL INFORMATION:
GENDER: MALE / FEMALE
AGE:
COURSE & BRANCH:
279
PRODUCTS
INSTRUCTIONS:
This first set of questions asks for your views about various products.
Please tick the appropriate box that best describes how you feel about the product
I. Product: laundry detergent (detergent used to wash clothes)
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e
1. When other people see me using this product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me” 5. Seeing somebody else use this product
tells me a lot about that person 6. When I use this product , others see
me the way I want them to see me
II. Product: Shampoo
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e
1. When other people see me using this product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am 4. This product is “me” 5. Seeing somebody else use this product
tells me a lot about that person 6. When I use this product , others see me
the way I want them to see me
280
III. Product: Mobile Phone
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e
1. When other people see me using this product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
IV. Product: Bottled Water
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Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e
1. When other people see me using this product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
281
V. Product: Two wheeler - Scooter – e.g. Honda Activa
Stro
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Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e
1. When other people see me using this product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
VI. Product: Notebooks ( paper notebooks)
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e1. When other people see me using this
product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
282
VII. Product: Skin lightening cosmetics (fairness creams)
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e
1. When other people see me using this product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
VIII. Product: Wrist Watch
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e1. When other people see me using this
product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
283
IX. Product: Jeans
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e
1. When other people see me using this product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
X. Product: Laptop
Stro
ngly
Agr
eeA
gree
Som
ewha
tA
gree
Nei
ther
agre
eor
disa
gree
Som
ewha
tD
isag
ree
Dis
agre
e
Stro
ngly
Dis
agre
e1. When other people see me using this
product , they form an opinion of me
2. You can tell a lot about a person by seeing what brand of this product he uses
3. This product helps me express who I am
4. This product is “me”
5. Seeing somebody else use this product tells me a lot about that person
6. When I use this product , others see me the way I want them to see me
284
Questionnaire Q1b: Pretest for identifying environmental issues considered proximal based on geographical location
ENVIRONMENTAL ISSUES
INSTRUCTIONS: This set of questions asks for your views about environmental issues in different places.
If you feel that the issue is very closely related to one end of the scale, you should circle the appropriate number
Relevant to me 1 2 3 4 5 6 7 Irrelevant to me
Or
Relevant to me 1 2 3 4 5 6 7 Irrelevant to me
Please circle your response for all the following questions.
1. Environmental issues affecting China are
Relevant to me 1 2 3 4 5 6 7 Irrelevant to me
2. Environmental issues affecting North Indian states are
Relevant to me 1 2 3 4 5 6 7 Irrelevant to me
3. Environmental issues affecting USA are
Relevant to me 1 2 3 4 5 6 7 Irrelevant to me
4. Environmental issues affecting South Indian states are
Relevant to me 1 2 3 4 5 6 7 Irrelevant to me
5. Environmental pollution issues affecting Australia are
Relevant to me 1 2 3 4 5 6 7 Irrelevant to me
THANK YOU
285
Questionnaire Q2c :Personality variables
I. People around the world are generally concerned about environmental
problems because of the consequences that result from harming nature.
However, people differ in the consequences that concern them the most.
Please rate each of the following items from 1 (not important) to 7 (supreme
importance) in response to the question.
1= not important
7= supreme importance
You can use the numbers in the middle if you fall between the two
extremes.
I am concerned about environmental problems because of the consequences
for ____
_____Plants _____My Lifestyle _____My Health
_____Children _____My Children _____People in my country
_____Birds _____Animals _____Marine Life
_____Me _____My Future _____All People
II. For each of the statements shown, please indicate whether or not
the statement is characteristic of you.
If the statement is extremely uncharacteristic of you (not at all like
you) please write “1” to the right of the statement; If the statement is
extremely characteristic of you (very much like you) please write “7” in
the space provided.
286
1= extremely uncharacteristic (not at all like me) 7= extremely characteristic (very much like me)
You can use the numbers in the middle if you fall between the two extremes.
3. I consider how things might be in the future, and try to influence those things with my day to day behaviour.
_
4. Often I engage in a particular behaviour in order to achieve outcomes that may not result for many years.
_
5. I only act to satisfy immediate concerns, figuring the future will take care of itself.
_
6. My behaviour is only influenced by the immediate (i.e., a matter of days or weeks) outcomes of my actions.
_
7. My convenience is a big factor in the decisions I make or the actions I take.
_
8. I am willing to sacrifice my immediate happiness or wellbeing in order to achieve future outcomes.
_
9. I think it is important to take warnings about negative outcomes seriously even if the negative outcome will not occur for many years.
_
10. I think it is more important to perform behaviour with important distant consequences than behaviour with less important immediate consequences.
_
11. I generally ignore warnings about possible future problems because I think the problems will be resolved before they reach crisis level.
_
12. I think that sacrificing now is usually unnecessary since future outcomes can be dealt with at a later time.
_
13. I only act to satisfy immediate concerns, figuring that I will take care of future problems that may occur at a later date.
_
14. Since my day-to-day work has specific outcomes, it is more important to me than behaviour that has distant outcomes.
_
15. When I make a decision, I think about how it might affect me in the future.
_
16. My behaviour is generally influenced by future consequences _
287
III. Please circle the correct answer to the following statements:
There is only one correct answer.
1. Which of the following sources of energy is NOT renewable? a. Petroleumb. Hydropower c. Biomass d. Solar power e. Geo-thermal power
2. Garbage can be put under four categories: organic, toxic, soiled, and recyclable. This is an important part of organic waste: a. Plastic bags b. Vegetable peelsc. Glass d. Metal e. Bottles
3. A protected area to ensure the safety of this animal and to protect its last habitat. This forest in Gujarat is famous for: a. Lionb. Tiger c. Leopard d. Elephant e. Black buck
4. A family of standards that helps Indian companies to minimize how their operations negatively affect the environment is: a. LEED Rating System b. ISO 14000 c. ISO 9000 d. Energy Star e. Ecomark
288
5. All but one of the following can decompose in ocean water
a. Sewage
b. Garbage
c. Tin cans
d. Plastic bags
e. Chemical fertilizer
6. Which is the most widely discussed impact of climate change?
a. Increase in average sea level
b. Deforestation
c. Soil erosion
d. Volcanic eruptions
e. Agriculture
7. Climate change may have an impact on the following:
a. Agriculture, natural terrestrial ecosystems, and water resources
b. Air quality
c. Oceans and coastal zones
d. Energy and human health
e. All of the above
8. Bhopal gas tragedy struck in the year 1984 due to the leakage of the
following gas:
a. methyl-iso-cyanate
b. nitrous oxide
c. methane
d. carbon monoxide
e. carbon dioxide
289
9. Wind energy is the kinetic energy associated with atmospheric air. It
has been used for centuries for the following operation:
a. Grinding grain b. Generating electricity
c. Running cars
d. Generating solar energy e. None of the above
10. Sea turtles are called living fossils for they have been on the earth in
their present form for over 150 million years. Of the five species of sea turtles found in the waters of the Indian subcontinent, which is the
most populous species?
a. Keneps Ridley
b. Loggerhead c. Olive Ridley d. Flatback e. Tortoise
11. Which of the following activities reduces your carbon footprint? a. Buying local produce and in-season foods b. Using only leaded petrol
c. Buying imported products d. Using hot water for bathing everyday e. Avoid travelling in public bus
12. The Giant Panda is the official symbol of the WWF (World Wide Fund
for Nature). In which country is this animal found? a. Chinab. India
c. Myanmar
d. New Zealand e. Indonesia
290
13. This was one of the largest nuclear disasters in 2011 and was the
second to measure Level 7 on the International Nuclear Event Scale.
Name the site of this mishap:
a. Three Mile Island, USA
b. Chernobyl, erstwhile Soviet Union
c. Bhopal, India
d. Windscale, UK
e. Fukushima Daiichi Japan
14. Metal contained in broken fluorescent bulbs, tube lights and dead
batteries which gets transported with common municipal solid waste
and can be easily swallowed, inhaled or absorbed through the skin and
can cause damage to the kidneys and nervous system.
a. Copper
b. Cadmium
c. Mercury
d. Arsenic
e. Iron
15. Which sector is the largest emitter of greenhouse gases in India?
a. Transport
b. Domestic
c. Agricultural
d. Electric power generation
e. Hospitality
Thank you for your time
291
APPENDIX 3
Questionnaire Q2 : Mobile
I am a research student with the Department of Management Studies,
Anna University working on a consumer behaviour study. Your time and
responses will be greatly helpful for my study. All your answers will be
treated with confidentiality.
Thank you for participating in the survey
______________________________________________________________
IMPORTANT
Never select more than one option on a single scale
PERSONAL INFORMATION:
GENDER: MALE FEMALE
AGE:
COURSE &
BRANCH:
NATIVE STATE:
292
I. Please rate the degree to which you agree or disagree to each of the
following statements
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. I believe that e-waste in the environment may cause severe health issues like respiratory diseases and cancer
2. I believe that e-waste pollution is a serious threat to human health
3. I do not think that e-waste will affect our health
4. I believe e-waste pollution is a significant problem
5. I am worried that I might get respiratory illness or cancer because of e-waste
6. E-waste pollution is a big concern for me as it might affect my health
7. It is possible that I am at risk of being affected by respiratory illness or cancer because of e-waste
8. Buying recyclable products is highly effective in preventing diseases due to e-waste pollution
9. Buying recyclable products will significantly lower the risk of being affected by respiratory diseases and cancer
10. Buying recyclable products is an effective method of reducing respiratory illness and cancer in humans
11. It would be easy for me to identify a recycled mobile.
12. It is not difficult for me to check if the mobile is made of recycled materials or not
13. I can easily identify a recycled mobile
293
II. Indicate what you felt about the advertisement message content
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ngly
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agre
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isag
ree
Som
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isag
ree
Nei
ther
agre
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disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. I got involved in what the ad had to say 2. The ad’s message seemed relevant to me 3. This ad really made me think 4. This ad was thought provoking 5. The ad for mobile was very interesting 6. I felt strong emotions while reading this ad
III. Your feelings when you saw the advertisement
Stro
ngly
Dis
agre
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isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. The message in the advertisement made me feel fearful
2. The message in the advertisement made me feel tense
3. The message in the advertisement made me feel nervous
4. The message in the advertisement made me feel anxious
5. The message in the advertisement made me feel reassured
6. The message in the advertisement made me feel relaxed
7. The message in the advertisement made me feel comforted
IV. My overall attitude toward the advertisement for Verdant is:
extremely quite slightly neither slightly quite extremely1 2 3 4 5 6 7
bad goodunpleasant pleasant unfavourable favourable
294
V. My Attitude towards the TerraTel brand can be rated as:
extremely quite slightly neither slightly quite extremely1 2 3 4 5 6 7
bad goodunpleasant pleasant unfavourable favourable
VI. How likely is that you would purchase this brand
extremely quite slightly neither slightly quite extremely1 2 3 4 5 6 7
very unlikely very likelyDefinitely would not
Definitely would
Improbable Probable
VII. Indicate your judgment for by marking the location between the
two terms that you feel best characterizes your judgment.
1. How long do you think it takes for e-waste pollution to cause
respiratory diseases or cancer
The near
future
Distant future
2. Is the issue of e-waste pollution relevant to your country
Relevant to my
country
Irrelevant to
my country
295
Questionnaire Q2b : Watch
I am a research student with the Department of Management Studies,
Anna University working on a consumer behaviour study. Your time and
responses will be greatly helpful for my study. All your answers will be
treated with confidentiality.
Thank you for participating in the survey
______________________________________________________________
IMPORTANT
Never select more than one option on a single scale
PERSONAL INFORMATION:
GENDER: MALE FEMALE
AGE:
COURSE &
BRANCH:
NATIVE STATE:
296
I. Please rate the degree to which you agree or disagree to each of the
following statements
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
14. I believe that plastic waste in the environment may cause severe health issues like respiratory diseases and cancer
15. I believe that plastic waste pollution is a serious threat to human health
16. I do not think that plastic waste will affect our health
17. I believe plastic waste pollution is a significant problem
18. I am worried that I might get respiratory illness or cancer because of plastic waste
19. Plastic waste pollution is a big concern for me as it might affect my health
20. It is possible that I am at risk of being affected by respiratory illness or cancer because of plastic waste
21. Buying a biodegradable products are highly effective in preventing diseases due to plastic pollution
22. Buying biodegradable products will significantly lower the risk of being affected by respiratory diseases and cancer
23. Buying biodegradable products is an effective method of reducing respiratory illness and cancer in humans
24. It would be easy for me to identify a biodegradable watch.
25. It is not difficult for me to check if the watch contains plastic or not
26. I can easily identify a biodegradable watch
297
II. Indicate what you felt about the advertisement message content
Stro
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Dis
agre
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isag
ree
Som
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isag
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Nei
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agre
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disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. I got involved in what the ad had to say 2. The ad’s message seemed relevant to me 3. This ad really made me think 4. This ad was thought provoking 5. The ad for watch was very interesting 6. I felt strong emotions while reading this ad
III. Your feelings when you saw the advertisement
Stro
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Dis
agre
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isag
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Som
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isag
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Nei
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agre
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disa
gree
Som
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tA
gree
Agr
eeSt
rong
lyA
gree
1. The message in the advertisement made me feel fearful
2. The message in the advertisement made me feel tense
3. The message in the advertisement made me feel nervous
4. The message in the advertisement made me feel anxious
5. The message in the advertisement made me feel reassured
6. The message in the advertisement made me feel relaxed
7. The message in the advertisement made me feel comforted
IV. My overall attitude toward the advertisement for Verdant is:
extremely quite slightly neither slightly quite extremely1 2 3 4 5 6 7
bad goodunpleasant pleasant unfavourable favourable
298
V. My Attitude towards the Verdant brand can be rated as:
extremely quite slightly neither slightly quite extremely1 2 3 4 5 6 7
bad goodunpleasant pleasant unfavourable favourable
VI. How likely is that you would purchase this brand
extremely quite slightly neither slightly quite extremely1 2 3 4 5 6 7
very unlikely very likelyDefinitely would not
Definitely would
Improbable Probable
VII. Indicate your judgment for by marking the location between the
two terms that you feel best characterizes your judgment.
3. How long do you think it takes for plastic waste pollution to cause
respiratory diseases or cancer
The near
future
Distant future
4. Is the issue of plastic pollution relevant to your country
Relevant to my
country
Irrelevant to
my country
307
APPENDIX 5
Questionnaire Q3: Watch
I am a research student with the Department of Management Studies,
Anna University working on a consumer behaviour study. Your time and
responses will be greatly helpful for my study. All your answers will be
treated with confidentiality.
Thank you for participating in the survey
______________________________________________________________
IMPORTANT
Never select more than one option on a single scale
PERSONAL INFORMATION:
GENDER: MALE FEMALE
AGE:
COURSE &
BRANCH:
NATIVE STATE:
308
I. Please rate the degree to which you agree or disagree to each of the
following statements
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. Purchasing biodegradable products is a highly effective way of preventing diseases due to plastic pollution.
2. It is possible that I might get affected by diseases caused by plastic waste pollution.
3. It is not difficult for me to check if products contain plastic or not.
4. It is probable that I will suffer from various diseases caused by plastic waste pollution.
5. I can easily switch over to biodegradable products to prevent future health problems.
6. I believe that plastic waste pollution is a serious threat to human health.
7. I believe that plastic waste disposal may cause severe health issues.
8. Buying biodegradable products will significantly lower my risk of being affected by diseases caused by plastic pollution.
9. I am capable of identifying and purchasing biodegradable products.
10. I am at risk for getting health problems caused by plastic waste pollution.
11. Buying biodegradable products is an effective method of reducing threats caused by plastic pollution to human health.
12. I believe that plastic waste pollution is extremely harmful.
309
II. Indicate what you felt about the advertisement message content
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. I got involved in what the ad had to say
2. The ad’s message seemed relevant to me
3. This ad really made me think
4. This ad was thought provoking
5. The ad was very interesting
6. I felt strong emotions while reading this ad
III. Your feelings about plastic pollution when you saw the
advertisement St
rong
lyD
isag
ree
Dis
agre
eSo
mew
hat
Dis
agre
eN
eith
erag
ree
ordi
sagr
eeSo
mew
hat
Agr
eeA
gree
Stro
ngly
Agr
ee
1. The message in the advertisement made me feel fearful
2. The message in the advertisement made me feel scared
3. The message in the advertisement made me feel afraid
4. The message in the advertisement made me feel anxious
5. The message in the advertisement made me feel worried
310
INSTRUCTIONS:
On the scales below, please circle the number between the adjectives which
best represents your feelings.
IV. My overall attitude toward the advertisement for Verdant is:
bad 1 2 3 4 5 6 7 good
unpleasant 1 2 3 4 5 6 7 pleasant
unfavourable 1 2 3 4 5 6 7 favourable
V. My Attitude towards the Verdant brand can be rated as:
bad 1 2 3 4 5 6 7 good
unpleasant 1 2 3 4 5 6 7 pleasant
unfavourable 1 2 3 4 5 6 7 favourable
VI. How likely is that you would purchase this brand
very unlikely 1 2 3 4 5 6 7 very likely
definitely
would not
1 2 3 4 5 6 7 Definitely
would
Improbable 1 2 3 4 5 6 7 Probable
311
VII. What health problems did the advertisement highlight? Choose
only one answer:
Diseases
Cancer
Respiratory problems
Cancer and respiratory problems
VIII. Please rate the degree to which you agree or disagree to each of the
following statements
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. I can gain health benefits by buying recyclable products.
2. I can lose important health benefits if I don’t buy recyclable products.
316
APPENDIX 7
Questionnaire Q4 : Mobile
QUESTIONNAIRE
I am a research student with the Department of Management Studies, Anna
University working on a consumer behaviour study. Your time and responses
will be greatly helpful for my study. All your answers will be treated with
confidentiality.
Thank you for participating in the survey
______________________________________________________________
IMPORTANT
Never select more than one option on a single scale
PERSONAL INFORMATION:
GENDER: MALE FEMALE
AGE:
COURSE &
BRANCH:
NATIVE STATE:
317
I. Please rate the degree to which you agree or disagree with each of
the following statements
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. Purchasing recyclable products is a highly effective way of preventing diseases caused by e-waste pollution.
2. It is possible that I might get affected by diseases caused by e-waste pollution.
3. I am capable of checking if products contain recyclable materials.
4. It is probable that I will suffer from various diseases caused by e-waste pollution.
5. I can easily switch over to recyclable products to prevent future health problems.
6. I believe that e-waste pollution is a serious threat to human health.
7. I believe that e-waste disposal may cause severe health issues.
8. Buying recyclable products will significantly lower the risk of being affected by diseases caused by e-waste pollution.
9. I can identify and purchase recyclable products.
10. I am at risk for getting health problems caused by e-waste pollution.
11. Buying recyclable products is an effective method of reducing threats to human health caused by e-waste pollution.
12. I believe that e-waste pollution is extremely harmful.
318
II. Indicate what you felt about the advertisement message content
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. I got involved in what the ad had to say
2. The ad’s message seemed relevant to me
3. This ad really made me think
4. This ad was thought provoking
5. The ad was very interesting
6. I felt strong emotions while reading this ad
III. Your feelings about e-waste pollution when you saw the
advertisement St
rong
lyD
isag
ree
Dis
agre
eSo
mew
hat
Dis
agre
eN
eith
erag
ree
ordi
sagr
eeSo
mew
hat
Agr
eeA
gree
Stro
ngly
Agr
ee
1. The message in the advertisement made me feel fearful
2. The message in the advertisement made me feel scared
3. The message in the advertisement made me feel afraid
4. The message in the advertisement made me feel anxious
5. The message in the advertisement made me feel worried
319
INSTRUCTIONS:
On the scales below, please circle the number between the adjectives which
best represents your feelings. .
If you feel that the issue is very closely related to one end of the scale, you
should circle the appropriate number
IV. My attitude toward the advertisement for Verdant is:
1. bad 1 2 3 4 5 6 7 good
2. unpleasant 1 2 3 4 5 6 7 pleasant
3. unfavourable 1 2 3 4 5 6 7 favourable
V. My Attitude towards the TerraTel brand can be rated as:
1. bad 1 2 3 4 5 6 7 good
2. unpleasant 1 2 3 4 5 6 7 pleasant
3. unfavourable 1 2 3 4 5 6 7 favourable
VI. How likely is that you would purchase this brand
1. very unlikely 1 2 3 4 5 6 7 very likely
2. definitely
would not
1 2 3 4 5 6 7 Definitely
would
3. Improbable 1 2 3 4 5 6 7 Probable
320
VII. Please rate the degree to which you agree or disagree to each of the
following statements
Stro
ngly
Dis
agre
eD
isag
ree
Som
ewha
tD
isag
ree
Nei
ther
agre
eor
disa
gree
Som
ewha
tA
gree
Agr
eeSt
rong
lyA
gree
1. I can gain health benefits by buying recyclable products.
2. I can lose important health benefits if I don’t buy recyclable products.