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This guide contains all the information youneed to get from setup to your sofa.
Welcome. Youre watching Apple TV.
3Contents
Contents
Chapter 1: Connect. 7 Whatsinthebox
8 AppleTVataglance
10 Whatyouneed
11 SettingupAppleTV
Chapter 2: Configure. 16 ConfiguringyourAppleTV
17 ConnectingtoiTunes
Chapter 3: Watch. 20 UsingyourAppleremote
21 Basicremotefunctions
21 PairingAppleTVwitharemote
22 UnpairingAppleTVfromaremote
23 Changingtheremotebattery
24 RentingmoviesandpurchasingTVshows
4 Contents
Chapter 4: Problem? No Problem. 26 Troubleshooting
31 ResettingallthesettingsonyourAppleTV
32 RestoringyourAppleTV
33 Serviceandsupport
33 Serialandmodelnumbers
34 Careandcleaning
www.apple.com/support/appletv
Connect.
1
6 Chapter 1 Connect. Chapter 1 Connect.
UseAppleTVtowatchhigh-definitionmoviesandTVshowsdirectlyfromtheiTunesStoreonyourwidescreenTV.PlaycontentfromNetflix,viewliveandarchivedsportsandnews,andenjoypodcasts,YouTube,Vimeo,andInternetradio.StreamyourmusicandphotosfromiCloud,orplayyouriTunescontentwirelesslyfromaMacorPC.Viewfull-screenphotoslideshowsfromthecomfortofyourcouch.AndwithAirPlay,wirelesslydisplayyouriPhone,iPad,andiPodtouchscreenonAppleTV,ormirroryouriPhone4SoriPadscreen.
Note: Contentavailabilityvariesbyregion.AirPlayrequiresacompatibleiOSdeviceandversion.
Chapter 1 Connect. 7Chapter 1 Connect.
For information about See
What you need to get started Whatyouneedonpage10
Setting up Apple TV SettingupAppleTVonpage11
Setting up your network connection ConfiguringyourAppleTVonpage16
Using the Apple Remote UsingyourAppleremoteonpage20
Troubleshooting Apple TV Troubleshootingonpage26
Apple TV safety information and warranty TheincludedApple TV Important Product Information Guide
Whats in the box
AC power cord Apple Remote
Note: Yourpowercordmaylookdifferentfromtheonepicturedhere.
8 Chapter 1 Connect. Chapter 1 Connect.
Apple TV at a glance
Status lightIR receiver
HDMI port d Micro USB port Optical digital audio port
G Ethernet portPower port
Chapter 1 Connect. 9Chapter 1 Connect.
IR receiverUsewiththeincludedAppleRemotetocontrolAppleTV.
Status lightThestatuslightflashesslowlywhenAppleTVstartsup.WhenAppleTVison,thestatuslightglows.SeeStatuslightonpage27.
Power portConnecttheincludedACpowercordtothepowerportonAppleTV.
HDMI portConnectAppleTVtotheHDMIportofahigh-definitionTVusinganHDMIcable.
d Micro USB portForserviceanddiagnostics.
Optical digital audio portConnectAppleTVtoahometheaterreceiverthathasanopticaldigitalaudioport,usinganopticaldigitalaudio(alsocalledS/PDIForTOSLINK)cable.
G Ethernet portIfyournetworkisEthernet-based,connectanEthernetcable.
Z Built-in 802.11n Wi-Fi technologyConnectAppleTVtoyourwirelessnetwork.
10 Chapter 1 Connect. Chapter 1 Connect.
What you needTostartusingAppleTV,youneedthefollowing:
High-definition TVAhigh-definitionTV(HDTV)thatcandisplay720por1080pvideo
Cables AnHDMIcabletoconnectAppleTVtoyourTV
Anopticaldigitalaudiocable(optional)
Network An802.11a,b,g,ornWi-Fiwirelessnetwork(wirelessvideostreamingrequires802.11a,g,orn),or10/100Base-TEthernetnetwork
AbroadbandInternetconnection(DSL,cable,orLAN)
Yourwirelessnetworknameandpassword(ifyouuseone)
Software and accountsToplaycontentfromaMacorPConAppleTV,youneed:
iTunes10.5orlater
AnAppleIDtorentmoviesorpurchaseTVshowsfromtheiTunesstore,andtouseHomeSharingtostreamcontentfromaMacorPC
ANetflixaccounttostreamcontent.OtheraccountsmayberequiredforfullaccesstosomeInternetcontent.
Chapter 1 Connect. 11Chapter 1 Connect.
Setting up Apple TVAppleTVconnectstoyourTVthroughanHDMIportthatdeliversbothaudioandvideo.BeforeyousetupAppleTV,lookattheportsonthebackofyourTVtomakesureyouhavetherightcables:
An HDMI cable: YoucanconnectAppleTVtoanHDTVorhometheaterreceiverthathasanHDMIport,usinganHDMIcableforbothvideoandaudio.
An optical digital audio cable (optional): UsethiscableifyouwanttoconnectAppleTVtoareceiverforaudio.
Important: BeforeyouconnectAppleTVtoapoweroutlet,carefullyreadtheseinstallationinstructionsandthesafetyinformationintheincludedApple TV Important Product Information Guide.
12 Chapter 1 Connect. Chapter 1 Connect.
Step 1: Connecting the cables1 ConnectoneendoftheHDMIcabletothebackofyourTV.
2 ConnecttheotherendofthecabletotheHDMIportonthebackofAppleTV.
3 Ifyoureusinganopticaldigitalaudiocableforaudio,connectoneendofthecabletotheaudioinputportonyourreceiverorTV,andtheotherendtotheopticaldigitalaudioportonthebackofAppleTV.
Apple TV
Television
HDMI port HDMI port
HDMI cable
Note: Thebuilt-in802.11Wi-FitechnologyconnectsAppleTVtoyourwirelessnetwork.IfyournetworkisEthernet-based,connectAppleTVtoyournetworkusinganEthernetcable.
Chapter 1 Connect. 13Chapter 1 Connect.
Step 2: Connect the power cordConnectoneendofthepowercordtothepowerportonthebackofAppleTVandtheotherendtoapoweroutlet.
Power port
Important: DontplaceanythingontopofAppleTV.Objectsplacedontopmayinterferewiththewirelesssignal.DontplaceAppleTVontopofotherelectronicequipmentinamediacabinet.
Step 3: Turn on your TV and select the inputThefirsttimeyouuseAppleTV,ithelpsyouchoosealanguageandselectanetwork.SeeChapter2,Configure.onpage15.
IfyouseejustablackscreenthefirsttimeyouuseAppleTV,makesuretheinputsettingyouveselectedonyourTVmatchestheinputyouconnectedthecablestoonyourTVorhometheaterreceiver.SeeChapter4,Problem?NoProblem.onpage25,andrefertothedocumentationthatcamewithyourTVforinformationaboutitsinputs.
www.apple.com/support/appletv
Configure.
2
16 Chapter 2 Configure. Chapter 2 Configure.
AppleTVhelpsyouselectandconfigureyourwirelessnetworkconnection,andconnecttoiTunesonyourcomputerifyouwanttowatchorlistentothecontentsofyouriTuneslibrary.
Configuring your Apple TVHaveyournetworknameandpassword(ifyouuseone)andyourAppleRemotehandywhenyouconfigureAppleTV.MakesuretherearenoobstructionsbetweentheremoteandAppleTV.Forinformationaboutusingyourremote,seeChapter3,Watch.onpage19.
Ifyou:
Use a wired Ethernet network to connect,AppleTVautomaticallydetectsyournetwork.
Use a wireless network to connect,AppleTVhelpsyouselectandconfigureyournetworkconnection.
Connecting to your wireless networkAppleTVhelpsyouconnecttoyourwirelessnetwork.Ifyouuseanameandpasswordtoaccessyournetwork,havethemready.
UsetheAppleRemoteto:
1 Selectyournetworkfromthelist,orenteryournetworknameifthenetworkishidden.
2 Enteryournetworkpassword(ifyouuseone).
Chapter 2 Configure. 17Chapter 2 Configure.
IfyoudontconnectusingDHCP,youmayneedtoenteryourIPaddress,subnetmask,routeraddress,andDNSaddress.
Tocompletethenetworkconnection,followtheonscreeninstructions.
Connecting to iTunesToaccessthecontentofyouriTuneslibraryonAppleTV,youneediTunes10.5orlaterinstalledonyourcomputer.Foralistofsystemrequirements,seeSoftwareandaccountsonpage10.
Updating your iTunes softwareYoushouldupdatetothelatestversionofiTunes:
On a Mac,useSoftwareUpdatetoupdatetothelatestversionofiTunes.TouseSoftwareUpdate,chooseApple()>SoftwareUpdate.
On a Windows-based computer,gotoiTunesHelptoupdatetothelatestversionofiTunes.OpeniTunes,andthenchooseHelp>CheckforUpdates.
Setting up Home SharingAfteryousetupyournetworkconnection,youneedtosetupiTunesandAppleTVtosharethecontentsofyouriTuneslibrary.UseHomeSharinginiTunesandonAppleTVtosharetheiTuneslibraryofanycomputeronyourlocalnetworkthathasHomeSharingsetup.
18 Chapter 2 Configure.
To set up Home Sharing in iTunes:1 OpeniTunesonyourcomputer.
2 ChooseAdvanced>TurnOnHomeSharing.
3 EnteryourAppleIDandpassword,andthenclickCreateHomeShare.
4 Repeatsteps1through3oneachcomputeryouwanttouseforHomeSharing.
ForinformationaboutiTunes,openiTunesandchooseHelp>iTunesHelp.
To set up Home Sharing on Apple TV:1 OnAppleTV,chooseSettings>Computers.
2 ChooseTurnOnHomeSharing,andthenenterthesameAppleIDandpasswordyouenteredonyourcomputer.
www.apple.com/support/appletv
Watch.
3
20 Chapter 3 Watch. Chapter 3 Watch.
ReadontolearnaboutusingyourAppleRemotewithAppleTV.
Using your Apple remoteUsetheAppleRemotetocontrolAppleTVsettingsandnavigateyourcontent.MakesuretherearenoobstructionsbetweentheremoteandAppleTV.
MENU
Up
Down
Play/PauseMenu
Left Right
Select
Chapter 3 Watch. 21Chapter 3 Watch.
Basic remote functionsHereshowtouseyourAppleRemote:
To Do this
Move through the menu options PressUp,Down,Left,orRight
Select an option from a menu PressSelect
Return to a previous menu PressMenu
Pause or resume current playback PressPlay/Pause()
Return to the main menu HolddownMenu
Reset Apple TV HolddownMenuandDown,untiltheAppleTVstatuslightblinksrapidly
UpandDownontheAppleRemotedontcontrolthevolumeonyourTVorreceiver.UsetheremotethatcamewithyourTVorreceivertochangethevolume.
Pairing Apple TV with a remoteTheAppleRemoteworkswiththebuilt-inIRreceiveronAppleTV.TosetAppleTVtoworkwithonlytheincludedremote,pairAppleTVandtheremote.
To pair Apple TV with the included remote:
1 KeeptheremotepointeddirectlyatAppleTV.
2 HolddownMenuandRightfor6seconds.
22 Chapter 3 Watch. Chapter 3 Watch.
Or, you can:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>PairAppleRemote.
WhenyousuccessfullypairyourAppleRemote,AppleTVdisplaysachainlinksymbol( )aboveapictureofaremote.AppleTVnowworkswithonlythepairedremote.
Unpairing Apple TV from a remoteIfyoulosetheAppleRemotethatyoupairedAppleTVwith,youcanuseanotherAppleRemotetounpairAppleTVfromthelostremote.
To unpair Apple TV from a paired remote:1 KeeptheremotepointeddirectlyatAppleTV.
2 HolddownMenuandLeftfor6seconds.
Or, you can:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>UnpairAppleRemote.
Whenyousuccessfullyunpairthelostremote,AppleTVdisplaysabrokenchainlinksymbol( )aboveapictureofaremote.YoucannowpairAppleTVwithadifferentremote.
Chapter 3 Watch. 23Chapter 3 Watch.
Changing the remote batteryWhenthebatterychargeinyourAppleRemoteislow,AppleTVdisplaysapictureofaremoteandawarningsymbol().ReplacethebatterywithaCR2032battery.
Batterycompartment
To replace the battery:1 Useacointoremovethebatterycompartmentcover.
2 Removethebattery.
3 InsertaCR2032batterywiththepositiveside()facingup.
4 Replacethebatterycompartmentcoveranduseacointotightenit.
Important: Disposeoftheusedbatteryaccordingtoyourlocalenvironmentallawsandguidelines.
24 Chapter 3 Watch.
Renting movies and purchasing TV showsYoucanrentstandardorhigh-definitionmoviesandpurchaseTVshowsdirectlyonAppleTV(whereavailable).Followtheonscreeninstructionstofindoutwhenarentedmovieexpires.PurchasedTVshowsdontexpire.
Whenarentedmovieexpires,itsnolongeravailableforplayback.Towatchitagain,youcanrentitagainfromiTunes.
www.apple.com/support/appletv
Problem? No Problem.
4
26 Chapter 4 Problem? No Problem. Chapter 4 Problem? No Problem.
MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadviceinthischapter.Foradditionaltipsandtroubleshootinginformation,seetheAppleTVSupportpageatwww.apple.com/support/appletv.
TroubleshootingIfyouhaveaproblemwithAppleTV,theresusuallyaquickandsimplesolution.
First stepsIfAppleTVisntresponding,firstmakesure:
ThecablesbetweenAppleTVandyourTVarepushedallthewayin.
ThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworkingpowersource.
YourTVisturnedonandsettothecorrectinput.
AppleTVisconnectedtoyournetwork.ChooseSettings>General>Network,andseeifAppleTVhasanIPaddress.
YournetworkandInternetconnectionsareonandworkingproperly.
Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouterfromthepoweroutlet.Wait30seconds,andthenreconnecteverything.
Chapter 4 Problem? No Problem. 27Chapter 4 Problem? No Problem.
Status lightThestatuslightonthefrontofAppleTVindicateswhatshappening.
If Apple TV is The status light
On Glows
Off or in standby Isoff
Starting up Flashesslowly
Accepting a command from the remote Flashesonce
Rejecting a command from the remote(youpairedaremotewithAppleTV,butyoureusingaremotethatsnotpaired)
Flashesthreetimes
Having problems Flashesquickly
Additional stepsIfAppleTVdoesntrespondtotheprevioussteps,trythefollowing.
If you cant hear sound IfAppleTVisconnectedtoareceiver,makesurethereceiveristurnedon.
MakesuretheinputsettingyouselectedonyourTVorreceivermatchestheinputyouraudiocableisconnectedto.Formoreinformation,seethedocumentationthatcamewithyourreceiver.
MakesurethevolumeonyourTVorreceiveristurnedupandisntmuted.
28 Chapter 4 Problem? No Problem. Chapter 4 Problem? No Problem.
MakesureyoureusingthecorrectaudiocableandthatitsconnectedfirmlytoAppleTVandtoyourTVorreceiver.
IfyoureusingtheHDMIportforaudio,makesureyourTVsupportsaudiothroughitsHDMIport.TheHDMIportsonsomeolderTVssupportonlyvideo.
If theres noise coming from your TV speakers IfyourTVorspeakerssupportDolbyDigitalaudio,makesuretheDolbyDigitalOutsettingiscorrectfortheTVandspeakers.OnAppleTV,chooseSettings>Audio&Video>DolbyDigital,andselectOnorOff.
If youre having trouble viewing content from your iOS device using AirPlay OnAppleTV,gotoSettings>AirPlayandmakesureAirPlayisenabled.
MakesureyouriOSdeviceandAppleTVareonthesameWi-Finetwork.
MakesureyouriOSdeviceisrunningiOS4.3orlater.
IfyouretryingtouseAirPlayMirroringtoshowthescreenofyouriOSdeviceonAppleTV,checkthatyourdevicesupportsthatfeature.
If Apple TV isnt playing your photo albums or slideshows Makesureyouhavephotosinyourphotolibraryorinafolderonyourcomputer.
MakesureAppleTVandthecomputeryoureusingaresetupforHomeSharing.SeeConnectingtoiTunesonpage17.
Makesurethephotosyouwanttoshareareselected.IniTunes,chooseAdvanced>ChoosePhotostoShare,andthenselectthephotosyouwanttoshare.
Chapter 4 Problem? No Problem. 29Chapter 4 Problem? No Problem.
MakesureAppleTVandyourcomputerareonthesamelocalnetwork.
MakesureAppleTVandyourcomputerareusingthesameHomeSharingaccount.
If you dont see your iTunes library under Computers on Apple TV MakesureAppleTVandyourcomputerareonthesamelocalnetwork.
MakesureAppleTVandiTunesareusingthesameaccountnameandpassword.
If the remote isnt working PointtheremotedirectlyatAppleTV.
IfyoupairedAppleTVwithanAppleRemote,makesureyoureusingthepairedremote.
IftheAppleTVstatuslightflashesoncewhenyoupressabuttononthepairedremote,theproblemisntwiththeremote.SeeIfyoucanseeapicturebutAppleTVisntrespondingonpage31.
Ifyoureusinganunpairedremote,theAppleTVstatuslightflashesthreetimes.
IfyoupairedAppleTVwithanAppleRemoteandyoucantfindthepairedremote,setAppleTVtoworkwithanyAppleRemotebyholdingdownMenuandLeftfor6secondsonanotherremote.
MakesurethefrontofAppleTVisntblocked.
IfAppleTVdisplaysapictureofaremoteandawarningsymbol(),youneedtoreplacethebatteryintheremote.SeeChangingtheremotebatteryonpage23.
30 Chapter 4 Problem? No Problem. Chapter 4 Problem? No Problem.
If Apple TV cant access the network Checkforanyobstructions,andadjustthelocationofthebasestationorAppleTV.
Ifyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.
Ifsecurityisenabledonthenetwork,temporarilydisableitonthebasestationandtryconnectingagain.
ChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouterorbasestationmaynotbeconfiguredproperly.ChecktoseeifDHCPaccessisavailable,orconfigureAppleTVwithamanualIPaddress.
AppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,orChinese)inthenameorpassword.
If your TV screen appears fuzzy or black MakesureyourHDTVsupports720por1080pvideo.
MakesureyoureusingthecorrectHDMIcableandthatitsfirmlyconnectedtoAppleTVandtoyourTV.
MakesuretheinputsettingonyourTVmatchestheinputporttheHDMIcableisconnectedto.Forinformation,seethedocumentationthatcamewithyourTV.
Chapter 4 Problem? No Problem. 31Chapter 4 Problem? No Problem.
If you can see a picture but Apple TV isnt responding HolddownMenuontheAppleRemotetoreturntotheAppleTVmainmenu.
MakesureyourTVisturnedonandworkingproperly.Forinformation,seethedocumentationthatcamewithyourTV.
IfyoupairedanAppleRemotewithAppleTV,makesureyoureusingthepairedremote.SeePairingAppleTVwitharemoteonpage21.
ResetAppleTVbydoingoneofthefollowing:
HolddownbothMenuandDownontheAppleRemoteuntiltheAppleTVstatuslightblinksrapidly.
DisconnectAppleTVfromthepoweroutlet,waitaboutfiveseconds,andthenreconnectit.
Resetting all the settings on your Apple TVYoucanresetallofthesettingsonyourAppleTVtofactoryvalues.
Important: Thisrequiresyoutoreenterallofyournetworkandaccountinformation.
To reset all settings:ChooseSettings>General>Reset>ResetAllSettings.
32 Chapter 4 Problem? No Problem. Chapter 4 Problem? No Problem.
Restoring your Apple TVIfAppleTVdoesntrespondtoanyoftheprevioussteps,orifyouwanttoresetAppleTVtoitsdefaultsettings,youcanrestoreyourAppleTVsoftware.
To restore Apple TV:ChooseSettings>General>Reset,andthenselectRestore.
RestoringAppleTVcantakesometime,sobepatient.
IfrestoringdoesntworkorifAppleTVstilldoesntrespond,youcanrestoreitusingiTunes:
To restore Apple TV using iTunes: DisconnectthepowerandHDMIcablesfromAppleTVandtakeittoyourcomputer.
ConnectoneendofamicroUSBcable(soldseparately)tothebackofAppleTV,andtheotherendtoyourcomputer.
ConnectoneendoftheAppleTVpowercordtothepowerportonthebackofAppleTVandtheotherendtoapoweroutlet.
OpeniTunesonyourcomputer,selectAppleTVintheSourcelist,andthenclickRestore.
Chapter 4 Problem? No Problem. 33Chapter 4 Problem? No Problem.
Service and supportTheresmoreinformationaboutusingAppleTViniTunesonscreenhelpandontheweb.Thistabledescribeswheretogetsoftwareandserviceinformation.
To learn about Do this
Service and support, discussions, tutorials, and Apple software downloads
Goto:www.apple.com/support/appletv
Using iTunes in Mac OS X OpeniTunesandchooseHelp>iTunesHelp.ForanonscreeniTunestutorial(availableinsomeareasonly),goto:www.apple.com/support/itunes
Using iPhoto in Mac OS X OpeniPhotoandchooseiPhoto>iPhotoHelp.
Safety and regulatory compliance information
SeetheincludedApple TV Important Product Information Guide.
Serial and model numbersYourAppleTVserialnumberisprintedonthebottomofAppleTV.YoucanalsofindtheserialandmodelnumbersintheAppleTVSettingsmenu.OnAppleTV,chooseSettings>General>About.
34 Chapter 4 Problem? No Problem.
Care and cleaning
NOTICE: FailuretofollowthesecareandcleaninginstructionscouldresultindamagetoAppleTVorotherproperty.
Using connectors and portsNeverforceaconnectorintoaport.Checkforobstructionsontheport.Iftheconnectorandportdontjoinwithreasonableease,theyprobablydontmatch.Makesurethattheconnectormatchestheportandthatyouhavepositionedtheconnectorcorrectlyinrelationtotheport.
Keeping Apple TV within acceptable temperaturesOperateAppleTVinaplacewherethetemperatureisalwaysbetween0and40C(32to104F).
Keeping the outside of Apple TV cleanTocleanAppleTV,unplugthepowercordandallcables.Thenuseasoft,lint-freecloth.Avoidgettingmoistureinopenings.Dontusewindowcleaners,householdcleaners,aerosolsprays,solvents,alcohol,ammonia,orabrasivestocleanAppleTV.
Disposing of Apple TV properlyForinformationabouttheproperdisposalofAppleTV,andforotherimportantregulatorycomplianceinformation,seetheApple TV Important Product Information Guide.
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Welcome. Youre watching Apple TV.ContentsConnect.Whats in the boxApple TV at a glanceWhat you needSetting up Apple TV
Configure.Configuring your Apple TVConnecting to iTunes
Watch.Using your Apple remoteBasic remote functionsPairing Apple TV with a remoteUnpairing Apple TV from a remoteChanging the remote batteryRenting movies and purchasing TV shows
Problem? No Problem.TroubleshootingResetting all the settings on your Apple TVRestoring your Apple TVService and supportSerial and model numbersCare and cleaning