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Atlantic Bay Mortgage Group, LLC DBA LenderSelectMortgage Group NMLS #72043 nmlsconsumeraccess.org
APPLICATION PROCESS
DocuSign Account Settings
Once you have created your DocuSign Account, the user must update their account settings initially.
• Log into your DocuSign account • Click on the arrow icon in the top right-hand corner of your DocuSign dashboard
• Click “Preferences”
• Click “Manage Identity” on the left-hand side of the Preference Screen:
• To manage your identity, you must click “Privacy Settings”:
• Verify the following boxes are checked:
o Show my DocuSign ID Card
o Display Company/Title
o Display Address/Phone
• Click “Save Settings”
• Next, click “Edit” in the Company Detail section:
• Update your Company Information and click “Save”:
The ACE Process
Once you have a subject property and credit report in file, our Loan Estimate (LE) delivery process begins. You will have 48 hours to:
1. Populate Page 2 of the LE with rate and selection of a closing costs templates 2. With Broker or Wholesale Loans, you must prepare the anti-steering disclosure.
You will have 48 hours to complete this process or compliance will assign rates and closing cost templates to ensure TRID compliance.
You may also expedite this process for immediate ACE and TRID delivery by selecting the early bird notification:
Compliance will continue to mail the LE and all other disclosure that are time sensitive,
ensuring timing compliance.
The Loan Officer (LO) can choose ONE (1) of the following signature options by retrieving the ACE package in the DRAFT folder: (Note: Options 1 & 2 will result in less auditing, and a more direct package f low into Underwriting)
1. Send the DocuSign packet and have the borrower(s) sign electronically.
2. Have the borrower(s) sign in person via DocuSign. 3. Print the documents for the borrower(s) to physically sign and then scan.
Compliance will prepare your application with all of the Program and State Specific Disclosures, including the Intent to Proceed. Compliance will then notify you that your ACE documents are ready for presentation to the borrower(s), as evidenced below:
Note: Compliance will transfer your ACE Delivery Package to your DocuSign account.
Signing Options
OPTION 1 – DocuSign Package signed Electronically (all parties)
• Once the DocuSign package has been created, perform the following steps:
1. Click the “Manage” tab. 2. On the left-hand side of the screen, click the “Draft” folder. 3. Select (double-click) the DocuSign package you wish to send.
• Double-check the accuracy of the “Email” address and “Name” of the borrower(s).
Please note that “Action” will be defaulted to “Sign” which means the application will be sent to the borrower(s) email address.
• Click the “Next” button to review, or “Send Now” to deliver the package.
• The LO will have the option to sign the package immediately.
• If the package is not signed immediately, the LO will receive this email prompting
them to review
• Once the LO has signed the package, the borrower will receive an email prompting
them to review the package documents.
• For the borrower(s) to complete their package, they must open the DocuSign
email from their personal email account.
• Click “View Documents”:
• The borrower’s internet browser will then direct them to their DocuSign package.
• The borrower(s) must check “Agree” to continue
• The borrower(s) must click on their first initial or signature flag, then select “adopt
and initial” or “Adopt and Sign”. They will have to do this once for both of their
initials and signatures.
• Click on the thumbnails icon in the top, right-hand corner:
• Yellow tags on the thumbnails will indicate signature, initials, and/or other
information required:
• As everything needed on each page is complete, the thumbnail tags will turn green
and will contain a check mark:
• Once all signatures and initials have been completed, DocuSign will prompt them
to finish:
• The borrower(s) will then have the option to “Save a Copy of Your Document”. The
borrower(s) must enter the appropriate password fields and click “Sign Up”:
• The borrower(s) will be directed to their DocuSign dashboard:
• The borrower can view their signed documents in the “Documents” tab of their
DocuSign account:
• Once all recipients have signed the DocuSign package, the LO will receive this
email confirmation:
OPTION 2 – Host an In-Person Electronic Signing
Version A: If the borrower(s) can access their email easily (Gmail, Yahoo, Hotmail, etc.) use the same steps above in Option 1. They will access their email on your PC, find the DocuSign email from you, click on the link within the email, and sign there in person in front of you.
Note: Email addresses from Cox or Verizon, may not be easy to access. If the borrower cannot recall their password, or for whatever reason can ’t access their email, you may send the package to yourself, explained
in Version B, below.
Version B: If the borrower does not have easy access to their email (such as Cox or
Verizon email accounts), enter your email address and full name in the 2nd and/or 3rd
recipient field. Change the “Action” for each applicable borrower to “Sign in Person”, and
add the borrower’s name in the box that appears below yours, exactly as it appears on
the application package.
• Click the “Next” button to review, or “Send Now” to deliver the package.
Borrower’s name must match
• To have the borrower(s) complete their package, open the DocuSign email from
your Outlook. Or from the “Out for Signature” folder on the “Manage” tab of
DocuSign.
• If you choose to open the DocuSign package from your email, click “View
Documents”:
• From this screen, click “Begin Signing”:
• You will be prompted to hand control over to your borrower to complete their
signatures. Click “Continue”.
• Have the borrower check the box to “Agree” to continue.
• Have your borrower(s) click on their first initial or signature flag, then select
“Adopt and initial” or “Adopt and Sign”. They will have to do this once for both
their initials and signature.
• Click on the thumbnails icon in the top, right-hand corner:
• Yellow tags on the thumbnails will indicate signature, initials, and/or other
information required:
• As everything needed on each page is complete, the thumbnail tags will turn green
and will contain a check mark:
• Once all signatures and initials have been completed, DocuSign will prompt them
to finish:
• The borrower will be prompted to enter their email address, then to Pass Control
back to the LO.
• The LO will be prompted to enter their password to complete the process.
• Once all recipients have signed the DocuSign package, the LO will receive this
email confirmation:
OPTION 3 – Opting Out of the Electronic Signature
Once the DocuSign package has been created, perform the following steps: 1. Click the “Manage” tab. 2. On the left-hand side of the screen, click the “Draft” folder. 3. Select (double-click) the DocuSign package you would like to print.
• The ACE package will open:
• Left click on the first individual document to open the document view:
• Click on the print icon in the top, right-hand corner:
• Click Print to send the print job to the “Destination” printer:
Repeat this process for each of the documents listed in the ACE package.
Once the package is signed by the borrower(s), then scan it into New Loans as you
normally would (Byte Stored Documents, etc.).
Uploading a Document to
DocuSign for Signature Once the ACE DocuSign package has been created by Compliance, perform the following steps:
1. Click the “Manage” tab.
2. On the left-hand side of the screen, click the “Draft” folder. 3. Select (double-click) “Create”, see below.
• Click “Browse from My Computer”
• Choose the appropriate file from your desktop and click, “Open”:
You have now added the document into DocuSign and you may now send for electronic signature.
ACE Process Flow Chart
LenderSelect Mortgage Group is a registered trade name (DBA) of Atlantic Bay Mortgage Group, L.L.C. NMLS #72043 (nmlsconsumeraccess.org) | Equal Opportunity Lender. Revised: October 2017
LenderSelectMortgage.com
1 2 3 4
5
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10 11
LO prepares1003 Application
LO completes LE Page 2 - Choose template and rate
(Anti-Steering must be completed for Broker &
Wholesale Loans)
LO may click the Early Bird for expedited ACE
package or the package will be released at the
48 hour mark.
Compliance will prepare the ACE
DocuSign Package
Compliance will email the LO notifying them their ACE DocuSign Package is available
LO reviews the ACE DocuSign Package and selects signing options
LO to sign ACE DocuSign Package
ACE DocuSign Package automatically
forwards to the borrower(s) after LO
signature
Package is signed by appropriate parties via
routing order
LO receives notification that all
docs have been signed
LO uploads appropriate credit docs to TPO Submission Form & ‘Submit to New Loans’
ACE Process Opt-Out
• All new incoming files will have the “ACE Opt-In” box automatically checked on the TPO New Loan Submission Sheet screen in BYTE. This signifies that this loan is moving forward under the ACE loan program disclosure process. This box will be
checked on all incoming loans.
• If the LO chooses to ‘Opt-Out’ of the ACE process, the LO must uncheck the “ACE
Opt-In” box. The LO will receive the following pop up message. This message states that Compliance will send the LO the LE and Intent to Proceed via
DocuSign.
Note: The loan will not be moved into production until the borrower has signed the Intent
to Proceed AND the Intent to Proceed has been received by Compliance.
• The LO will click on “OK” to confirm their agreement and understanding – this means the LO will be responsible for insuring that all package and state specific disclosures are signed by the borrower and uploaded into BYTE.
Printing Loan Disclosures for
ACE Opt-Out & TBD Loans TBD files will automatically be enrolled in the ACE process however, disclosure will not be sent out via ACE until a property address is entered. Your TBD files will need to follow the current process of printing disclosure packages from the available BYTE print sets. They are labeled accordingly as TBD Mini Corr or TBD LSMG as provided in the print set
options.
• From the Home screen in the Byte file, click the Print Icon at the top of the screen:
• Locate the “Print Sets” dropdown at the bottom right:
• Select the appropriate document set for your file location and type (i.e. SC Conv Purchase, NC VA Refi, SC FHA Purch, NC USDA, etc.)
• After selection, the appropriate disclosures will populate in the Selected
Documents box on the right. You can DE-select any unnecessary documents, such as the ARM Disclosures if the loan is a fixed rate. If you are creating a pdf disclosure set to be uploaded, you may also want to deselect documents that are unnecessary to the borrower (example, Processing Submission Form, Appraisal Order Form, etc.).
• Click “Print” for a document set for faxing or in-person doc-outs. Click “PDF” to
create a document file for emailing.
TPO Adverse Action Prior to LE Lead Sheet
In order to prevent the Loan Estimate from being sent, the TPO must decline or withdraw the loan within 48 hours.
“No Decision, Pending or Prequalified” loans will still trigger a Loan Estimate.
TBD Flips
STEP 1: Click the “Click Here to Jump to Stored Docs Screen” to upload the Purchase Contract to the Sales Contract bucket. Once you have uploaded this contract, check the “I have uploaded the Contract to Byte” box.
STEP 2: Add the Subject Property Address and verify the data in all of the fields within this step are correct. If the loan is being done in a Due Diligence state (NC/SC/etc.), please add the Due Diligence Date.
STEP 3: Click the “Click Here to Jump to Page 2 of LE” to update the closing costs and take into account the changes from the Purchase Agreement (Survey, Home Inspection, etc.).
STEP 4: Add, modify or confirm the Scheduled Closing and Contract Closing Dates. Also, add the number of hours we need the HUD/CD prior to Closing, if applicable.
STEP 5: Add, modify, or confirm the Monthly Prepaid Amounts specific to the Subject
Property.
STEP 6: Add, modify, or confirm the EMD amount and the Seller/Lender Contributions. Also, confirm that the Seller/Lender Contributions are within the Allowable amounts.
STEP 7: Confirm that the Agents and Builder/Seller are added, if applicable. If you need to add any of these parties, click the “Click Here to Jump to Parties Screen” button and
add them there. You will then be able to click the “Back” button to return to this screen.
STEP 8: Click the “Click Here to Jump to Shoppable Providers Screen” button to add Shoppable Providers. You will then be able to click the “Back” button to return to this screen.
STEP 9: If known, add the company information for Hazard and Title. If these items are missing or incorrect and need to be updated, click the “Click here to Jump to Parties Screen” button. You will then be able to click the “Back” button to return to this screen.
This is also an opportunity to authorize these order outs, if applicable.
STEP 10: In this step you will be able to either see that the loan is locked, be able to choose that it is not locked yet and the borrow is floating, or you will be able to click the “Click Here to Jump to Pricing and Lock Request Screen” button to work with pricing
and/or lock. You will then be able to click the “Back” button to return to this screen.
STEP 11: If the Contract Date has not been confirmed, this is your opportunity to
confirm the Contract Date.
STEP 12: Once you have completed Steps 1-11, click the dot to the right of the “TBD Flip” field to enter the current date and submit your TBD Flip. Then click the “Save”
button.
Notes