Applying ISO 9001-28000 Management System into the … · PACKING Box design and construction, ... growing flower bouquets exporters since 2011 were: Lithuania ... Physical Access

*Marco Pardave-VP. Operations- GS Progress Inc.- ISO 9001 Quality Management System and ISO 28000- Supply Chain Security for Cut Flowers and Perishables

11

Applying ISO 9001-28000 Management System into

the Supply Chain Security for Cut Flowers

and Perishables

DistributionCenter

Port Authority “A”

Custom

Port Authority “B”

Custom

Ocean CarrierTrasportetion/

Distributor

FreightForwarder

Whether shipping fruit, seafood, flowers, or any other perishable goods, transportation must be fresh, fast, and error-free

AfrICANDO 2016 - A US - Africa Trade &

Investment Conference & Trade Show

*Christine Boldt, Executive Vice President, Association of Floral Importers of Florida/South Florida Perishable Association.*Finn Holm-Olsen, Director, Trade Promotion and

AGOA, East Africa Trade & Investment Hub / Margaret Waithaka – Trade Promotion and AGOA,East Africa Trade &Investment Hub.

*Marco Pardave-VP. Operations- GS Progress Inc.- ISO 9001 Quality Management System and ISO 28000- Supply Chain Security for Cut Flowers and Perishables

Cut Flowers&

perishables

producer

http://www.cbp.gov/xp/cgov/import/commercial_enforcement/ctpat/

2*Marco Pardave-VP. Operations- GS Progress Inc.- ISO 9001 Quality Management System and ISO 28000- Supply Chain Security for Cut Flowers and Perishables

Applying ISO 9001-28000 Management System into the Supply

Chain Security for Cut Flowers and Perishables

I. MAJOR DISTRIBUTION

CHANNELS FOR FRESH

CUT AND PRESERVED

FLOWERSI. One of the african countries

with good improvements .

II. QUALITY LOSS IN

ORNAMENTALS a) Major distribution channels for

fresh cut and preserved flowers

III.FACTORS AFFECTING

POSTHARVEST QUALITYa) Flower maturity,Temperature,

Food supply light. Water

supply.Water quality

b) Ethylene, Growth tropisms.

Mechanical damage,Disease


Applying ISO 9001-28000 Management System into the Supply

Chain Security for Cut Flowers and Perishables

IV. POSTHARVEST

MANAGEMENT TECHNIQUES HARVESTING, GRADING, BUNCHING

CHEMICAL SOLUTIONS. Rehydration, Pulsing, Bud Opening

PACKINGBox design and construction, Packing systems

COOLINGCooling Time Calculations, Fans, Tropical flowers,

Cooling for aquapacks, Vacuum cooling, IRRADIATION

V. QUALITY ASSURANCE “RISK

BASE ON THINKING”

0.5 inch 1.0 inch

Flower type* Airflow 7/8 cooling time

Airflow 7/8 cooling time

Cfm/box Minutes Cfm/box Minutes

Carnations 70 48 90 40

Chrysanthemums 80 62 130 58

Gypsophila 170 10 260 8 -

Roses 140 34 200 25

Statice 150 40 210 18

VI. QUALITY NONCONFORMITIES

DETECTED FROM THE BEGINNING

OF THE CROP PROCESSES TO

SHIPING PRCESESSTEMPERATURE MANAGEMENT BEFORE

LOADING

PALLET CONSTRUCTION


I. Major distribution channels for fresh cut and

preserved flowers.


The listed 15 countries shipped 93.4% of all flower

bouquet exports in 2015 (by value).

I. Perishable nature of cut flowers

II. Logistics and distribution

III. Price competition aim conflicts with aim of maintaining product quality and freshness

IV. High cost of freight

V. Cultural aspects against ISO methods of prevention in order to reduce the Risk of losing sales

Challenges

Flower Bouquet Exports by CountryMAY 15, 2016 BY DANIEL WORKMAN

Dutch tulip bouquet

Flower bouquet exports by country totaled US$7.9 billion in 2015 down by an average -6.5% for all flower bouquet shippers over the five-year period starting in 2011 when flower bouquets shipments were valued at

$8.4 billion. Year over year, the value of global flower bouquet exports

depreciated by -12.8% from 2014 to 2015

Below are the 15 countries that exported the highest dollar value worth of flower bouquet during 2015:1.Netherlands: US$3.2 billion (40.3% of total flower bouquets exports)2.Colombia: $1.3 billion (16.5%)3.Ecuador: $819.9 million (10.4%)4.Ethiopia: $662.4 million (8.4%)5.Kenya: $661.9 million (8.4%)6.Malaysia: $98.1 million (1.2%)7.China: $87.2 million (1.1%)8.Belgium: $85 million (1.1%)9.Italy: $84.2 million (1.1%)10.Germany: $82.9 million (1.1%)11.Lithuania: $80.2 million (1%)12.Israel: $68.8 million (0.9%)13.Thailand: $67.2 million (0.9%)14.Canada: $44.3 million (0.6%)15.Spain: $38.2 million (0.5%)

Among the above countries, the fastest-growing flower bouquets exporters since 2011 were: Lithuania (up 552.1%), Ethiopia (up 292.1%), Kenya (up 45.7%) and China (up 21.9%).

Those countries that posted declines in their exported flower bouquets sales were led by: Belgium (down -67.1%), Israel (down -26.3%), Netherlands (down -26.1%) and Thailand (down -17.2%).

http://www.worldstopexports.com/flower-

bouquet-exports-country/

The listed 15 countries shipped 93.4% of all flower bouquet exports in 2015 (by value).

http://www.worldstopexports.com/author/daniel/

http://www.worldstopexports.com/flower-bouquet-exports-country/


Groceries logistics market expected to grow at CAGR

of 5.5% in same period

Retail turnover expected to grow at CAGR of 6.0% between 2015 and 2020

Almost 70% of absolute growth is expected to be

realized in developing countries

Retail turnover in top-15 countries (trillion US$)

World’s largest food retailers keep growing, which

provides them with scale for global sourcing of PER


The challenges for African flower producers

face are:

http://www.ascfg.org/index.php?option=com_content&task=view&id=513&Itemid=1025

Question 1 :

Is the need to ensure that the products reach the final

consumers in good quality.

Must they then produce and market their own products

that are more tolerant to the stresses of long shipping,

or continue to produce traditional European flowers,

which are difficult and expensive to transport?

What about the other markets? America ?

http://www.ascfg.org/index.php?option=com_content&task=view&id=513&Itemid=1025


Flowers Strategies between European and African

producers:

European Flowers:

Strategies

Implement pull-model supply

chain (distributors place orders and producers determine

export quantities) (Xiao and Chen, 2012, p.812)

Right products to right

customers at the right time

Minimize wastage by being

timely

Refrigeration throughout

distribution (Fitzgerald et al, 2012, p.1885).

– minimize spoilage

Reusable sustainable packaging (Drezner and Scott, 2013, p.301)

Single distribution center (Drezner and

Scott, 2013, p.301).

– Keeps flowers refrigerated in

the interim

African Flowers: Strategies

Research and develop local species

– innovation (Mathee et al, 2006, p.519)

Crop resilience focus

– lowering long term shipping costs

Less water intensive focus – reduce

usage

of clean water on flowers (Mekonnen et al, 2012,

p.3725).

– approximately 7-13 liters per rose

– 90% of a flower is water

– Government increasing water costs to

deter

Pricing and Recommendations

Scarcity of Water and Increasing African

Populations.

The Floriculture Industry: Benefits and Dangers

Household and Farm Solutions

Government and Consumer Solutions


Due to factors such as urbanization, changing climate patterns and

population growth

Estimated in the next 40 years that Africa's population will more than

double.

By the year 2030 agricultural production will increase by 49%

Are you going to be prepared ?......as a Producer of raw material or as

producer and processor of products!!!!!!!

The future started……………………………… Yesterday !!!!!!!!!! In order

to get the coming…… Benefits:

- Employment

- Income

- Infrastructure e.g. Schools and Hospitals

Dangers:

- Utilize a majority of water bodies

- Biodiversity Issue such as contamination and pollution

(Jansen et al, 2006: 593), (Cleland, 2013: 543), (Monteiro et al, 2010: 2218) (Mekonnen et al, 2010: 7)

The African future started……………


Solution to be more competitive Joint us at Africa

Trade Development Center Team!

(Mekonnen et al, 2014: 463), (Egboka et al, 1989: 63),

i. Conventional Treatment Plants

ii. Distribute clean water into households

i. 4 methods: Thermal, Photolytic,

chemical and filtration

iii. Solar Water Distillers

i. Estimated to reduce 96.3% of

contamination

iii. Large Scale water recycling systems

iii. low environmental impact

iv. economic benefits to farmers

v. utilizes existing resources

iv. Introduction of legislation that:

iii. Monitors

iv. Regulates

v. Assesses

v. Implement Multiple ISO Management Systems

and processes improvement methodologies to

assure be ready for 2040 African developments

continent as:

i. Quality Management Systems ISO 9001:2015

ii. Environmental Management System ISO

14001`:2015

iii. Supplier Changes Security Management ISO

28001Cambio de acciones de consumo clase media global




i. Implement C-TPAT: Customs-Trade

Partnership Against Terrorism | U.S.

Customs Certification

ii. Request Product certified Label for

foreign Consumers

iii. Apply Lean Six Sigma Processes

improvement project

i. Making Lean-6 Sigma projects with

airline cargo companies

iv.Changing shares in global middle class

consumptionCambio de acciones de consumo clase media global

Solution to be more competitive Joint us at Africa

Trade Development Center Team!

v. Implement Multiple ISO Management Systems and

processes improvement methodologies to assure be ready

for 2040 African developments continent as:

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiXi4j48qHPAhXLHh4KHXDnC9kQFggeMAA&url=https://www.cbp.gov/border-security/ports-entry/cargo-security/c-tpat-customs-trade-partnership-against-terrorism&usg=AFQjCNEyDGIqhj-ootl2s2kODTpiFrDQLw&sig2=fqTCcm4dbLF4LTQTuTf-MA



With ISO 28000 you can be able to assure the C-TPAT compliance and

be eligible for a Tier III -green line at port-airport of destiny:


C-TPAT security criteria the criteria or guidelines on the

CBP website, cover the following areas:

Business Partner Requirements

Container and Trailer Security

Container and Trailer Seals

Physical Access Controls

Procedural Security

Documentation Processing

Physical Security

Information Technology Security Training and Threat

Awareness

Type of C-TPAT BenefitsC-TPAT Partners enjoy a variety of benefits, including taking an active role in working closer with the U.S. Government in its war against terrorism. As they do this, Partners are able to better identify their own security vulnerabilities and take corrective actions to mitigate risks.

Some of the benefits of the program include: Reduced number of CBP examinations Front of the line inspections Possible exemption from Stratified Exams Shorter wait times at the border Assignment of a Supply Chain Security Specialist to the

company Access to the Free and Secure Trade (FAST) Lanes at the

land borders Access to the C-TPAT web-based Portal system and a

library of training materials Possibility of enjoying additional benefits by being

recognized as a trusted trade Partner by foreign Customs administrations that have signed Mutual Recognition with the United States

Eligibility for other U.S. Government pilot programs, such as the Food and Drug Administration’s Secure Supply Chain program

Business resumption priority following a natural disaster or terrorist attack

Importer eligibility to participate in the Importer Self-Assessment Program (ISA)

Priority consideration at CBP’s industry-focused Centers of Excellence and Expertise

https://www.cbp.gov/border-security/ports-entry/cargo-security/c-tpat-

customs-trade-partnership-against-terrorism


https://www.cbp.gov/border-security/ports-entry/cargo-security/c-tpat-customs-trade-partnership-against-terrorism


Although some Industry Priorities defined by the IATA Cargo

Committee aim to support the perishable supply chain

#6 Modernizing Air CargoWork on migrating to XML standards to support and optimize EDI capabilities between shippers, agents and consignees’ systems improving message interchange to offer real time status notifications including temperature controls

#7 Improving QualitySupport end-to-end quality standards initiatives like Supply Chain Security to improve reliability of services and information visibility, special focus on efficient connections to reduce transit times

#10 Building SustainabilityCargo airlines should maintain their leadership in shipping Perishables and Pharma, which are solid, growing industries with high profit margin expectations

#7 Improving QualitySupport end-to-end quality standards initiatives like Supply Chain Security to improve reliability of services and information visibility, special focus on efficient connections to reduce transit times

#10 Building SustainabilityCargo airlines should maintain their leadership in shipping Perishables and Pharma, which are solid, growing industries with high profit margin expectations


Changing shares in global middle class consumptionCambio de acciones de consumo clase media global

Shares of global middle class

consumption (2000 to 2050)

Middle class = households with USD10-100 daily expenditure p.p. in purchasing power parity terms

Source: OECD Development Center


Key markets perishables-by-air (top-3 flows per

sub-category)


Key markets perishables-by-air (top-3 flows per

sub-category)

http://www.worldacd.com/previews



How to avoided and be in compline with legal regulation by CBP

in USA, just …. Implement C-TPAT and be a member !


CBP in Miami Seizes Heroin Concealed Within Flowers

Release Date:August 29, 2014MIAMI - On August 29, U.S. Customs and Border Protection (CBP) officers at Miami International Airport (MIA) seized more than three pounds of heroin with an estimated street value of $150,000.

2008 justice department report found Mexican traffickers were the biggest organized crime threat to the US.




PoppyA poppy is a flowering plant in the subfamily Papaveroideae of the family Papaveraceae. Poppies are herbaceous plants, often grown for their colorful flowers.

2008 justice department report found Mexican traffickers were the biggest organized crime threat to the US.

These drugs are ordered through the Internet and typically arrive from

China manifested as "bath salts" or "plant food," because they look like

Epsom salts or the white powdery plant food that help make cut

flowers last longer. Street names for "bath salts" are Plant Food, Ivory

Wave, Purple Wave, Vanilla Sky, Zoom, and White Dove. They are

sold clandestinely under the counter at gas stations, convenience stores

and head shops in small foil packets or plastic baggies for $10-$75 per

50-milligram packet.

How to avoided and be in compline with legal regulation by CBP

in USA, just …. Implement C-TPAT and be a member !



II. HOW AVOIDED QUALITY LOSS IN

ORNAMENTALS

Whether cut or intact, ornamentals are complex plant organs, in which loss of quality of stems, leaves, or flower parts may result in rejection in the marketplace

In thinking about factors that affect the life of ornamentals and how to extend that life, it's important first to understand the diverse causes of quality loss.

a. Growth, development, and agingb. Flower senescencec. Wiltingd. Leaf yellowing and senescencee. Shattering


II. HOW AVOIDED QUALITY LOSS IN

ORNAMENTALSWhether cut or intact, ornamentals are complex plant organs, in which loss of quality of stems, leaves, or flower parts may result in rejection in the marketplace

• Growth, development, and aging• Flower senescence• Wilting

• Leaf yellowing and senescence• Shattering


III. FACTORS AFFECTING POSTHARVEST QUALITY

Maintaining quality in air-freighted cut flowers depends on an understanding the factors that lead to deterioration. Understanding these factors allows the grower and shipper to develop and implement optimum postharvest handling technologies

Minimum harvest maturity for a cut-flower crop is the stage at which harvested buds can be opened fully and have satisfactory display life after distribution.

a. Flower Maturity.b. Temperature.c. Food Supply.d. Light.e. Water Supply.

• Air embolism. • Bacterial plugging.

f. Bacterial plugging. g. Water Quality.h. Ethylene.i. Growth Tropisms.j. Mechanical Damage.k. Disease.


IV. POSTHARVEST MANAGEMENT TECHNIQUES

Systems for harvesting and marketing cut flowers vary according to individual crops, growers, production areas, and marketing systemsAll involve a series of steps - harvesting, grading, bunching, sleeving, packing, pre-cooling and transportation - not necessarily in that order

Management systems should be selected so as to maximize postharvest life of the flowers, a goal which usually requires prompt pre-cooling and proper temperature management throughout the harvesting chain.

Increasingly, producers are trying to reduce the number of separate steps in the marketing chain.

a. Harvesting.b. Grading.c. Bunching.d. Chemical Solutions.e. Rehydrationf. Pulsing.g. Bud Opening.h. Packing

Outer

Inner

flow

ers are co

oled

with

a h

alf-co

olin

g tim

e of o

nly

a few

min

utes.

a. Box design and construction

b. Packing systemsc. Cooling Time

Calculationsd. Fanse. Tropical flowersf. Cooling for aquapacksg. Vacuum coolingh. Irradiation


V. QUALITY ASSURANCE “RISK BASE ON THINKING”

The most important quality parameter is "freshness" or vase life. This parameter is difficult to assess visually, but because of its importance, producers and receivers should set up a “Quality Assurance Program" that would involve evaluation of the vase life of representative flowers on a continuing basis applying the processes model approach (PDCA)

Such a program would answer questions such as:• Have these flowers been properly treated with STS or 1-MCP?• Will these flowers have a reasonable vase life?• Are credit claims justified?• Does the pulse pretreatment improve flower qualityPretreatment for 6 h with low concentrations of I-MCP (1-Methylcyclopropene, formerly designated as SIS-X), acyclic ethylene analog, inhibits the normal wilting response of cut carnations exposed continuously to 0.4 ~1.1~’ethylene.

0.5 inch 1.0 inch







Roses 140 34 200 25

Statice 150 40 210 18

Over packing boxes results in crushing of petals, misalignment of pre-cooling vents, ineffective precooling, and poor stacking. Note that

the bunches should be placed at least 5 cm from he end of the box to allow cool air to flow through all the flowers


VI. QUALITY NONCONFORMITIES DETECTED FROM THE BEGINNING

OF THE CROP PROCESSES TO SHIPING PRCESESS

Main objectives to reduce the NC implemented a processes improvement Management System in real time

• Internal responsibilities for every African CEO

– Identify and interpret regulations

– Establish policies

– Assess internal compliance

– Educate import network

– Develop government relationships

– Implemented:• Supply Chain Security System

• ISO 9001:2015

• Assure global Import Compliance (C-TPAT, USA) Daily Scope

– 2500 Customs Declarations

– $68M in value

– 5.5M pounds shipped


Because of the dramatic effects of transport temperatures on subsequent vase life and the propensity for overheating of packed flowers, they should be transported at close to the optimal temperature (0°C for most species).

Envirotainers™,provide a dry-ice refrigeration system that could provide controlled temperatures suitable for use with cut flowers and would allow

transport for a considerable distance at costs that would be more than recompensed by the improved quality of the flowers on arrival

If product is properly cooled before being palletized or packed in an LD-3 container, insulation alone certainly will improve temperature management during the transportation chain. 0.5 inch 1.0 inch







Roses 140 34 200 25

Statice 150 40 210 18

flow

ers are co

oled

with

a h

alf-co

olin

g tim

e of o

nly

a few

min

utes.

a. the logistics for air transport of cut flowers must focus on doing everything possible to maintain the cold chain

b. Perhaps the weakest link in the flower postharvest chain is at the airport. Freight forwarders may be inundated with late arrivals just

prior to aircraft leaving

Temperature management before loadingPallet construction• standard LD-9 and LD-3

footprint would help a good deal

To be in compliance with legal requirements in USA will be CBP- (C-TPAT)




flow

ers are co

oled

with

a h

alf-co

olin

g tim

e of o

nly

a few

min

utes.

FACTORS AFFECTING POSTHARVEST QUALITYa) FLOWER MATURITY

b) TEMPERATURE

c) FOOD SUPPLY LIGHT.

d) WATER SUPPLY

e) WATER QUALITY

f) ETHYLENE

g) GROWTH TROPISMS

h) MECHANICAL DAMAGE

i) DISEASE




If you are interested in reaching

the objectives described during

this presentation …please be in

contact with us:

Africa Trade Development

Center-GSProgress Inc.

The Foundation for Democracy in

Africa,

Thanks for you attention Att.

Marco ParDave MS.

Africa Trade Development Center-GSProgress [email protected]

www.gsprogress.us

Appling ISO 9001-28000 Management System into the

Supply Chain Security for Cut Flowers and Perishables

mailto:[email protected]

http://www.gsprogress.us/


Thanks for you attention Att.

Marco ParDave MS.

Africa Trade Development Center-GSProgress [email protected]

www.gsprogress.us

Thanks for you attention

AfrICANDO 2016 - A US - Africa Trade &

Investment Conference & Trade Show

mailto:[email protected]

http://www.gsprogress.us/

Documents

Applying ISO 9001-28000 Management System into the … · PACKING Box design and construction, ... growing flower bouquets exporters since 2011 were: Lithuania ... Physical Access