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SCSU Staff Senate Appreciate ~ Educate ~ Advocate
Pres iden t ’ s Corner
Dear Fellow Staff Members,
This year and those to come will be
critical to the existence and success of SC
State University and I ask that we, the
staff continue to provide superior
customer service to students, parents,
stakeholders and one another. Continue
to be team players, continue to make a
positive difference, continue to be an
advocate for “right” and not be ashamed
to ask for help if needed in any area or
task that you are faced with on a daily
basis.
SC State University can prosper or suffer from the public’s perceived image. Customer service is at the heart of this. Superior customer service is an essential management standard that is the new battlefield in the competitive higher education environment. Prestige, image, social, moral, and ethical responsibility, and financial viability are just a few of the reasons why customer service is important to higher education. I challenge you all to define your standards by asking yourselves: Why are the services we (SC State) offer of value (in essence why
are we here and why are we doing this in the first place) The emotional response we’re aiming to have the customer feel The expected and effective way to accomplish these services This year’s theme for Freshman Arrival was “Today’s Visionaries,
Tomorrow’s Leaders.” So I ask, What does your vision look like and are
you preparing our students to become great leaders for tomorrow?
Every goal mentioned and those that are forthcoming can only be
obtained through the commitment of the entire bulldog family so let’s
make this year a stellar year!
The change, culture, beginning and end begins with us. Have a great
school year!
For SCSU, Kenita Kenita D. Pitts 803-533-3742 [email protected] [email protected] [email protected]
Volume September 11, 2015
Beulah El-Amin, 1890
Brenda Daniely, Academic Affairs
Demetrius Chatman, Academic Affairs
Kendrick Lewis, Athletics
Sandra Scott, Enrollment Management
Anthony Wright, Enrollment Management
Carl A’see, External Affairs & Communications
Pecolia Snow, Finance & Management
Amanda Staley, Finance & Management
Frances Diaz-Evans, Finance & Management
Tracy Thomas, Institutional Advancement
Cynthia Geter, Institutional Effectiveness
Cammy Grate, Student Affairs
EXECUTIVE OFFICERS
Kenita D. Pitts, President
Ron York, Vice President
Anquanetta Darby, Secretary
Juanita H. Strait, Treasurer
Sean Jones, Parliamentarian
Donna C. Hanton, Historian
Kay Snider, Past President
W. Franklin Evans, Ex-Officio
2015-2016 Staff Senators
Page 2 Volume , Issue
Meet Mrs. Beverly Green
Mrs. Green has been employed wi th the Univers i ty fo r approx imate ly 10 years . She was fo rmer ly employed as the admin is t ra t ive ass i s tant fo r UCITS bu t currently serves as the
Beverly is a diligent and committed worker when it comes to her career as well as in her community service efforts, which speaks volumes about her character and tenacity.
Beverly was nominated by Mr. Carl Oliver and this is what he had to say about her, “In my most honest opinion, I believe that Mrs. Beverly Green has the high moral character and strong resolve. For the time that I have known Mrs. Green, I can say without prejudice that she is one of the most intuitive, respectful and upright woman that I have met in my career here at SC State University. I feel that she will be an excellent candidate for the 2015 Outstanding Staff of the Year.”
Division of Finance & Management Staff Employee of the Year 2015-2016
Mr. Paul A. Bryant, Athletics Director If you have not had the pleasure of meeting Mr. Paul A. Bryant, let me just tell you that he is a joy to be around; once you get over the height and stature of this gentle giant.
I can remember the first time I had the pleasure of meeting him and all I could think of walking away was, “he’s cool!”
Paul came in with his infectious smile and hit the ground running and with that I knew that SCSU Athletics would never be the same and after reading a recent article published by his alma mater, Alaska Pacific University entitled, “Let me tell you what a small school can do for you…” it was confirmed that we had a great AD.
Paul was born in Dayton, Ohio to ministers and is the oldest of 11; no wonder he has a humble spirit and patience. He is the father of Kayla and Paul Jr. and has been married 26 years to Shannon Bryant.
Paul is a graduate of Alaska Pacific University and holds a Bachelor of Arts, Masters of Education
from Urbana University and is pursuing his Ph. D in Higher Education at Northcentral University. He is a member of the National Association of College Director of Athletics, Minority Opportunities Athletics Association, and Emerging Athletic Leaders and enjoys basketball, riding motorcycles, reading inspirational books, and his guilty pleasure is being an avid fan of the Young and the Restless.
During an interview with Lynn E. Paulson, (http://www.alaskapacific.edu/stories/let-me-tell-you-what-a-small-school-can-do-for-you/) Paul stated, “The greatest acknowledgement I ever receive is when former athletes or group home kids contact me. They still call me ‘Coach’ or ‘Mr. Paul.’ They respected me and I made a difference in their lives.”
I now understand why he lives by the motto, “Eliminate the distractions and focus on the possibilities!” You have taken the University, the state of SCSU Athletics, the athletes, students, and Alumni by storm! I guess the old saying, “If you can’t hang with the big dogs, stay on the porch will never apply to you.”
Thank you for coming off the porch and bringing your compassion, knowledge, integrity, and smile to Bulldog Country!
~Kenita D. Pitts
Page 3 SCSU Staff Senate Sta f f Sp o t l i g h t
SCSU Staff Senate Page 4 The Athletics Director’s Golf Tournament
Volume , Issue Page 5
Welcome back to South Carolina State University! I trust that your year is
off to a productive start. I would like to personally thank you for all that
you do for SC State. The daily tasks you perform and the many sacrifices
you make contribute to the successful operation of the University. No one
is insignificant or no task too small. All aspects of the University work
together to harvest a cohesive and effective institution.
Last semester, we were met with several challenges; however, we have
worked diligently to address those challenges and start afresh. We have
revisited our core values and going forward, they will be the basis for all
that we do. Opportunity, Service, Philanthropy, Collaboration and
Excellence – also referenced as “O’SPICE.” We are who we are and we
do what we do well!
This semester, not only did we meet our enrollment target but we exceeded
the target. We are certainly proud of the fact that our enrollment
declination trend is reversing. The increase in enrollment signifies restored confidence in the institution. The
work the staff and faculty provided for move-in day to assist students and their families was very well
executed. There is no perfect or faultless process, however you provided an outstanding job and for that, I am
grateful.
Just as important as increasing the enrollment is the ability to retain the students we all worked so hard to bring
to the campus. This brings me to a very key and crucial point. As mentioned in my State of the University
Address during the opening session, customer service is not an option at SC State University, it is a
requirement. It is so important that we treat our customers with dignity and respect, we make processes more
efficient and we work to eliminate obstacles and barriers that cause our customers more concern than
necessary. I know you will continue to smile, be responsive, be kind, be helpful and most of all, be effective.
Last month, the President’s Cabinet came together for a day of planning. There were many points of
discussions on how to make an even better SC State University. As we explored Strengths, Weaknesses,
Opportunities and Threats, we found some common fabric running through SC
State. We emerged with core values as well as our new tagline which is Transforming Lives. Inspiring
Greatness. We ask that you use this tagline with everything that you do. Because we are here every day, it
is clear to us who we are and what we do. It is now time to share those positives aspects with the lager
community. No more will we feed into perception, no more will we allow others to tell our story.
I cannot share enough how much I appreciate you. Thank you for your support, thank you for your
understanding, thank you for patience and in the end, SC State will be a better University than it is today. Continue to work hard for students because their success is our reward. Have a great year!
Respectfully,
W. Franklin Evans , Ph.D
From the Desk of W. Franklin Evans, Ph. D
Interim President
SC State Bulldogs vs Coastal Carolina University (HOME) September 12, 2015 6:00 pm
Grandparents Day September 13, 2015
SC State Bulldogs vs Florida A&M University (HOME) September 17, 2015 7:30 pm
International Day of Peace September 21, 2015
Women’s Volleyball vs FAMU (DUKES GYM) September 25, 2015 7:00 pm
Women’s Volleyball vs Bethune-Cookman U.(DUKES GYM) September 27, 2015 2:00 pm
Breast Cancer Awareness Month OCTOBER 2015
Domestic Violence Awareness Month OCTOBER 2015
MISS SCSU Coronation (SHM) October 1, 2015 7:00 pm Customer Service Week October 5-9, 2015
STAFF SENATE MEETING (BELCHER HALL RM 206) October 6, 2015 3:00 pm
National Boss Day October 16, 2015
SC State Bulldogs vs Howard University(HOME-YOUTH DAY) October 17, 2015 2:00 pm
Make A Difference Day October 24, 2015
Athletics Director’s Golf Tournament (Orangeburg Country Club) October 30, 2015 7:30 am
SC State Homecoming Parade October 31, 2015 9:00 am
SC State Bulldogs vs Hampton University (HOMECOMING) October 31, 2015 1:30 pm
American Diabetes Awareness Month NOVEMBER 2015
SCSU OPEN HOUSE(Engineering & Computer Science Complex) November 7, 2015 8:00 am
SC State Bulldogs vs NC A&T University (HOME) November 7, 2015 1:30 pm
Your Input is Important To Us!
We would appreciate any suggestions you might have as projects that Staff Senate can
initiate, promote or support that would also promote a positive atmosphere on campus. I
also invite you to email me with news, questions, accomplishments, promotions, family
member accomplishments and ideas for future publications -whether you want to write them
yourself or not! We encourage you to assist us with spreading the good news of SC State
University. Submissions can be made via email or by visiting Lowman Hall Room 126.
~Kenita
Contact us:
UPCOMING EVENTS Page 6 SCSU Staff Senate
SCSU STAFF SENATE WANTS YOU!
JOIN TODAY!
Page 7
Speak and Smile
As we are welcoming new students and their parents to campus this school year, let’s continue to work together to present a friendly campus. Enrollment drives our financial well-being, so we must do all we can to make every student (and parent) we encounter want to attend and remain at SC State. A friendly environment makes students more likely to want to enroll, feel at home, and remain a bulldog.
Speak. Greet everyone you encounter entering your work space, in the parking lot, on the way to the post office, in line at the bookstore - everywhere. Say “Good morning,” “Good afternoon,” “Welcome to SC State,” “Have a nice day” - anything pleasant and friendly. Make your tone warm and enthusiastic, and your body language open and positive. A friendly greeting tells our potential and returning customers that we are glad they are here.
Smile. Smiles are tangible and catchy. When you smile at someone, their natural tendency is to smile back, perhaps feeling a little brighter. A warm smile makes it easier for customers to approach you, and conveys trust. It is difficult to be in a bad mood when you smile; so your beautiful smile not only lifts those who see it, but it cheers you up, too.
A smile is an inexpensive way to improve your looks. ~Charles Gordy
Customer Service Tips~Mrs. Ellen Ricoma
Volume , Issue Page 8
From the Desk of Chief Joseph Nelson
Meet and work alongside other staff employees from diverse areas of the University
Achieve personal growth and fulfillment through leadership roles and awareness of new opportunities
Enjoy professional development opportunities
Provide useful services to the university community while creating a satisfying place to work
Communicate in a common voice on behalf of all staff employees
Promote effective change
Attend forums to address mutual staff concerns and designated problems
Experience first-hand opportunities to participate in the governance and policy-making structure of the University
Have a voice and a vote on university committees
Participate in Staff Senate as a voting member representing your work area
Bring diverse entities together for the common good of staff employees
Communicate news on meetings and activities of interest to staff
Enjoy a feeling of accomplishment as a result of making a difference
Apprec ia t e * Educa te * Adv oca te
B e n e f i t s o f P a r t i c i p a t i o n
Dues
Each full-time staff member is encouraged to pay dues to the Staff Senate. Dues are collected for the purpose of:
Providing memorial tributes (card) for the death of a South Carolina State University Staff Senate Member
Staff Appreciation Recognition
Staff Spotlight Certificate
Brochures
Supplies (paper, certificates, etc.)
Monthly Workshop & Staff Meeting Materials
Dues are to be paid to the Staff Senate Treasurer.
The Staff Senate Treasurer will keep an accurate record of the dues collected from members. Dues will be deposited by the Treasurer, Juanita H. Strait in the official Staff Senate account, and will be administered according to foundation cash handling procedures.
SCSU Staff Senate
300 College St. NE PO Box 7007 Orangeburg, SC 29117
[email protected] [email protected]
Page 9
SC S U S ta f f S ena t e
