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Module – 1 Social Audit: An Introduction 1
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Appreciation Programme
Participatory Social Audit:
A Tool for Social Accountability
Module – I
The development of Appreciation Programmes has been made possible through the
technical and financial support of DVV International, Ford Foundation, Rockerfeller
Foundation, Swiss Development Corporation, University of Victoria (UVic) and PRIA
Module – 1 Social Audit: An Introduction 2
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Content Developers And Authors:
Dr. Alok Pandey has a background of welfare economics and obtained his Ph. D. from
the Govind Ballabh Pant Social Science Institute, Allahabad, Uttar Pradesh in 2001. He
has more than 14 years of work experience in the field of local self-governance and
decentralised planning. He has published more than 40 articles in journals, newspapers
and magazines. Dr. Pandey is an experienced trainer, having conducted training
programmes for various stakeholders on issues of democratic local governance, social
audit, decentralised district planning etc.
Mr. Binoy Acharya holds an M.Phil. in Sociology from School of Social Science,
Jawaharlal Nehru University, New Delhi. He is involved in programmes on capacity
building, promotion of local governance, research and advocacy and rehabilitation of
earthquake affected areas of Gujarat. He closely works with grass root developmental
groups, government organisations and international NGOs.
Dr. Rajesh Tandon is president-founder of Participatory Research in Asia (PRIA), a
voluntary organisation providing support to grass roots initiatives in South Asia. Dr.
Tandon is an internationally acclaimed leader and practitioner of participatory research
and development. He has served on numerous government task forces and committees
both nationally and internationally. He is also the UNESCO Co-Chair for community
based research and social responsibility in higher education.
Content Packaging:
Ms. Aparna
Ms. Sonia Preisler
Module – 1 Social Audit: An Introduction 3
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Conceptualization And Technical Expertise By:
Ms. Apoorva Sharma- Communication and visual branding
Ms. Martha Farrell- Adult education and online distance learning
Mr. Prashant Dambhale- Technological platforms for delivery
Acknowledgements:
Ms. Anupma Gajwani- Visualizing and setting up of MOODLE platform
Mr. Sujit Kumar Sourav and Mr. Ranjan Sinha- Backend technical support for the
running of the courses
Mr. M D Joseph - Coordination and secretarial support
Module – 1 Social Audit: An Introduction 4
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Table of Contents
S. No. Topic Pg. No.
Unit 1 Introduction And Objectives 5
1.1 Introduction 5
1.2 Objectives 6
Unit 2 Audit And Its Types 7
2.1 Regulatory Audit 8
2.2 Performance Audit 8
2.3 People’s Audit 8
Unit 3 Social Audit And Its Relevance 9
3.1 History Of Social Audit 9
3.2 Types Of Social Audit 10
3.3 Relevance Of Social Audit 12
Summary 15
References 16
Module – 1 Social Audit: An Introduction 5
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Unit 1: Introduction And Objectives
1.1 Introduction
With growing availability of information, people in different parts of the globe want to
become part of the governance in their respective country and area. They want
accountability in all service delivery systems and establishments made to deliver the
services, for which expenses are being made from the exchequer. Currently, social
audit is considered an important tool to ensure accountability and transparency in the
system of governance. In this context many people consider social audit as a panacea
for every kind of economical misuse. However, there are many people who are ignorant
of the procedures for conducting a social audit successfully; there exists a lot of
confusion, chaos and even manipulation in its process.
This Module is divided into four units. The first unit provides an overall introduction to
the Module and states its objectives. The second unit focuses on the relevance of
social audit in social development. The third unit briefly explains the various types of
audits. Finally, the fourth unit outlines the statutory provisions available in India to
promote social accountability.
Module – 1 Social Audit: An Introduction 6
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
1.2 Objectives
This Module will help learners to:
Develop a perspective on audits in general
Understand relevance of social audit
Understand different types of audits including social audit,
Module – 1 Social Audit: An Introduction 7
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Unit 2: Audit And Its Types
The word ‘Audit’ came from the Latin word audire, which means "to hear". The general
definition of an audit is an evaluation of a person, organization, system, process,
enterprise, project or product. The term most commonly refers to audits in accounting,
but similar concepts also exist in project management, quality management, and energy
conservation. Today, social audit refers to an inspection of financial statements to
ensure that they are genuine. It also informs the stakeholder whether her financial
statement complies with the accepted accounting standards. There are, basically, two
types of audits - internal audit and external audit.
In the Indian context, audits can be broadly divided in terms of whether it is (a)
Government audit (b) People’s audit. A government audit is conducted by government
agencies or an agency empanelled by the government (e.g. the Institute of Chartered
Accountants of India). Here it is useful to mention that the Comptroller and Auditor
General (CAG) of the Government of India is the l central government agency for
conducting audits. The CAG conducts two types of audits – Regulatory and
Performance audits.
Countries like Nepal, Pakistan, Sri Lanka, Philippines, Finland, South Africa, Zimbabwe
all have Auditor Generals, as the central government agency for conducting audits; , in
Bangladesh and Indonesia the agency is the Comptroller and Auditor General, who
Module – 1 Social Audit: An Introduction 8
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
have similar provisions, as the Auditor General, through which they conduct regulatory
audits in their respective countries.
2.1 Regulatory Audits occur in two systematic steps. First, the compliance audit
ascertains whether the expenditure was authorized, whether it was in conformity with
the prescribed rules and regulations for spending public money and whether it was done
with the approval of the concerned authority. In the second step, the financial audit
analyses the financial statements to establish whether acceptable accounting standards
for financial reporting and disclosure have been met.
2.2 Performance Audit is to assess that the programmes or schemes have achieved
the objectives envisaged, at the lowest cost, and have given the intended benefits. It
may be observed that, as audits conducted by government agencies do not have any
role for people affected by the project/ schemes/ programmes audited. There emerged
a demand for participatory audit (or people’s audit), along similar lines to participatory
monitoring.
2.3 People’s Audit is based on the principle that people’s participation can enhance
systems of good governance. People’s audit is therefore a process and not an end in
itself. In any democratic system, public funds ultimately belong to the people and people
should have a large role to play in their utilization. The government machinery must be
held accountable for the manner in which it spends public money. People’s audit
provides a way to measure, understand, report and improve the social and ethical
performance of the system. Social Audit is based upon this approach.
Module – 1 Social Audit: An Introduction 9
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Unit 3: Social Audit And Its Relevance
3.1 History Of Social Audit
Charles Medawar pioneered the concept of social audit in 1972 with the application of
the idea in medicine policy, drug safety issues and on matters of corporate,
governmental and professional accountability. So the concept of social audit originated
from the concept of Corporate Social Responsibility (CSR) followed by corporate
entities around the globe. The term social audit refers to the audit of the social
responsibility role performed by a corporate entity. Social auditing provides an
assessment of the impact of an organisation’s non-financial objectives through
systematically and regularly monitoring its performance and the views of its
stakeholders.
Again, if we take examples from India, there are number of documents that talks about
social accountability, especially after independence. Ashok Mehta Committee (formed in
December 1977) made 132 recommendations in its report (submitted in August 1978).
One of the recommendations was related to establishment of a cell (comprising of a
district level agency and a committee of legislators) to conduct social audit on a regular
basis, to assess whether the funds allotted for the vulnerable social and economic
groups are actually spent on them. Defining social audit, the committee said that the
audit would not be in nature of financial audit or even of general programme
Module – 1 Social Audit: An Introduction 10
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
discussions. Making it more specific, the committee emphasised that records would be
subjected to close scrutiny and the criterion would be not financial disbursement but
whether the intended benefits had reached the target groups.
In India, civil society organisations (CSOs) like Mazdoor Kissan Shakti Sangthan
(MKSS), Parivartan, etc. facilitated people’s audit or public audit, particularly of some
developmental schemes, in the last decade of the 20th
century. These audits played a
crucial role in educating people and enabled them to put pressure on the political parties
and the administrative system to take corrective measures. The response of the
administration varied, as these audits did not have legal sanctions. Nevertheless, these
early processes paved the way for the introduction and acceptance of social audit.
3.2 Types Of Social Audit
Guidelines and circulars of the National Rural Employment Guarantee Act (NREGA)
provide an institutional design and create space for the community to participate in
ensuring transparency and accountability. However, to make these designs operational
and effective, some amount of facilitation is needed. In some states this facilitation has
been carried out by government agencies themselves and in others by civil society
organisations and academic and research institutions.
During the last five to six years, there have been different approaches to conduct social
audit in India. The first one is to conduct in a it in a campaign mode; this served the dual
purpose of raising awareness of the general public, which was then followed by village,
Module – 1 Social Audit: An Introduction 11
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
block or district level sharing. For example, the mass social audit that took place in
Dungarpur, Rajasthan in April 2006, was used as a learning in Andhra Pradesh, where
thirty-one NGOs and CSOs network came together with the Department of Rural
Development, Government of Andhra Pradesh to conduct a mass social audit through a
padayatra (street march) in Ananthapur district of the state in August 2006 (CEC 2006).
The second approach, mainly facilitated by government agencies, is to collect
information on the basis of a pre-designed format for all Gram Panchayats of the
district. Reports are then read in the Gram Sabha and also consolidated at the block
and district level to be transmitted to higher authorities. States like Jharkhand, where
Panchayats had not been constituted, adopted this approach.
The third approach, usually facilitated by CSOs, is done in selective Gram Panchayat
and Blocks and data is collected with the help of volunteers, largely outsiders, and
presented at the block level and district level public hearings attended by government
officials. This approach has been adopted by organisations like Astha, MKSS, and
activist-academicians such as Jean Dreze etc., during social audits in Uttar Pradesh,
Jharkhand, Chhattisgarh, Rajasthan etc.
Finally, some groups have adopted an approach where the social audit is initiated by
the Gram Panchayat, and facilitated by CSOs. A committee consisting of residents of
that Gram Panchayat collects information and presents it in the Gram Sabha. The
Rajasthan Government, in its guidelines, has adopted this approach. PRIA too has
Module – 1 Social Audit: An Introduction 12
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
adopted this approach in those Gram Panchayats where it is working intensively (PRIA
2007).
3.3 Relevance Of Social Audit
The people in coordination with the local administration conduct social audits. It is a
process in which the details of resources, both financial and non-financial used by
public agencies for development initiatives are shared with the people. The sharing
takes place through a public platform. The process provides users an opportunity to
scrutinise developmental activities and allows people to enforce transparency and
accountability in those activities. Social audit strengthens downward accountability and
helps in prioritisation of voices of the poor and marginalised. Different stakeholders, like
community people (the primary beneficiaries), department officials, representatives of
implementing agencies, office bearers of the institution of local government etc.
participate in this audit.
Social audit is an important tool to promote accountability. Moreover; it promotes
participation of the people, transparency of the system and responsibility of different
stakeholders.
Module – 1 Social Audit: An Introduction 13
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Transparency– Ensuring transparency in the administrative system and all its decisions
is an ideal situation that can be promoted through the social audit. Public institutions
can provide full access to all the relevant information to common people on a suo moto
basis.
Participation– Social audit provides space to all the affected persons, including their
representatives, to participate in all the phases of decision making and its validation.
Responsibility– Social audit increases a sense of ownership related to the activities,
along with participation in the processes that are being carried out for development.
Transparency
Participation
Accountability
Responsibility Social
Audit
Module – 1 Social Audit: An Introduction 14
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
This ownership ultimately increases the sense of responsibility of the community
members, before, during and after implementation of the projects.
Accountability– The ultimate objective of social audit is to enhance the level of
accountability among all stakeholders. This also demands and fixes accountability of the
elected representatives and government functionaries, along with the representatives of
implementing agencies. The community now has open access to all the information
regarding the consequences of the actions of these people that affect the intended
beneficiaries.
Social audit also works as a monitoring tool. Monitoring is defined as checking,
collecting and analysing information about a particular activity to improve the
performance and result of that activity. It also enables project managers and members
of the project team to take appropriate actions, so as to ensure the implementation of
project according to the action plan. The involvement of the community in the monitoring
process makes it more participatory. Social audit is a critical monitoring tool and can be
taken up at any point of time, during and after the completion of the activity, to assess
the end results of the activity.
Social audit can also be used as an evaluation tool. In general, the exercises related to
evaluation are conducted by external agencies to ensure the unbiased and objective
assessment of processes and outputs/outcomes. The involvement of local people in the
process makes the exercise participatory. Social audit carried out jointly by external
facilitators and by local communities could be termed as participatory evaluation.
Module – 1 Social Audit: An Introduction 15
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
Summary
We have seen the ways in which social audit can be an improvement upon conventional
audit methods, in, that it is more participatory, and hence more democratic. If the
developmental projects are initiated for intended beneficiaries, it is important that these
beneficiaries have a say over the audit of these projects.
Audits that are usually conducted by the government are inadequate because they
exclude the concerned people in most steps. Therefore, the people remain unaware of
details of the expenditure of money assigned for projects affecting their lives. Social
audit attempts to pull them into the gambit of the functioning of audits and transfer to
them a sense of ownership over the information collected.
Collaboration between the people and civil society groups like NGOs and CSOs,
providing people with the required skills to successfully conduct a social audit would
enhance the efficacy of the process.
Social audit then becomes a tool in the hands of the beneficiaries to monitor and
evaluate the schemes undertaken by the Government for their benefit. It, consequently,
pushes for systematic functioning without any manipulation on the part of the
Government.
Module – 1 Social Audit: An Introduction 16
Participatory Social Audit: A Tool for Social Accountability
©PRIA International Academy 2013
References
Centre for environment concern (CEC). (2006). Report of social audit in ananthpur
district of Andhra Pradesh. Hyderabad: Unpublished.
Centre for good governance. (2005). Social audit: a toolkit (a guide for performance
improvement and outcome measurement). Hyderabad: Centre for good governance.
Ministry of law and justice. (2005). The gazette of india (extraordinary), no. 48, part ii-
section i, ‘the national rural employment guarantee act, 2005 (no. 42 of 2005. New
Delhi: Government of India.
PRIA. (2008). Rashtriya gramin rojgar guarantee yojana ke antargat samajik ankekshan
tatha samajik ankekshan me gram sabha ki bhumika. New Delhi: PRIA.
PRIA. (2008-09). Social audit: a resource kit. New Delhi: PRIA.