DTSDTS

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Montgomery County, Maryland

Approach to Enterprise Architecture

Bala Vellaiappan

240 773 8053

June 26, 2006

Maryland Digital Government Summit

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Montgomery County, Maryland

Fundamental Questions

• Strategic Direction - Outsource vs In-house• Organization Capacity• Landscape• Salary Structure• Employee Skill Sets• Culture• Political “will” to Change• Time

Answers will set course of action

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Montgomery County, Maryland

Building the Team / Infrastructure

• Fill Open Positions Top Down

• Training on New Skills

• Governance Structure (2 tier)– Technical Group– Policy Group

• Build Political Support

• Change the Culture

• Institute Project Management Office

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Montgomery County, Maryland

Value Proposition

• IT Expertise– Experienced in Information Systems Management– Focus on optimal resource utilization– Develop skill sets applicable over a cross-section of projects– In-house Application Development– Manage COTS providers

• Develop Core Competencies– Requirements Management– Software Development– Application Deployment– Network Management– Security Infrastructure– Telecommunications and Radio Infrastructure– Project and Vendor Management

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Montgomery County, Maryland

Start Defining and Implementing the Architectural Building Blocks

See: http://www.montgomerycountymd.gov/content/dts/Stratplan/TechnicalArchitectureInter

netVersion.pdf

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Montgomery County, Maryland

Building Blocks in IT Framework

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Montgomery County, Maryland

Building Blocks

• Project Management– CMMI– Project Methodology, PMP certification

• Help Desk– Level 1 support receives all user calls from Employees– Trouble ticket in Magic Service Desk from Remedy

(BMC)• Data Security

– Security Policy – Network Security – External and Internal– Remote Access

• Desktop– SMS– MS OS / Core County Applications (MS Office, IE, etc.)

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Montgomery County, Maryland

• Enterprise Application– Property Tax, Timesheets, IJIS, ERP

• Enterprise Integration (ESB)– Wachovia, Merkle, BudNet, Mainframe

• Web Application– MVC in .NET

• Deployment (Enterprise Hosting Infrastructure)– Active Directory based authentication and authorization– VM Ware– Platform Monitoring and Application Heartbeat

• Reporting– A central library of large complex and computationally-intensive

reports– Crystal Enterprise Server supports AD-based authentication

Building Blocks

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Montgomery County, Maryland

• Email– MS Outlook– IronMail, Blackberry services

• GIS– ESRI’s GIS data models (ArcGIS 8.3)– Software ArcInfo 7.x and browser-based viewers

• Records & Document Management– ZyImage

• Mainframe Applications– FAMIS, ADPICS– Position Control System– Payroll and Personnel

Building Blocks

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Montgomery County, Maryland

• Enterprise Hosting Platform– Linux, VMWare, DMZs, 3-tier architecture

• AD & SSO– IBM Tivoli, Group Authorization, JAAS, .NET

• System Operation– Heartbeats, Dashboards, Backup/Mirroring, DR

• IVR– Avaya’s Conversant IR system– Open architecture supporting Voice-XML– Application development for web and telephony

Building Blocks

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Montgomery County, Maryland

• PBX– Definity Enterprise Communications Server– Developing VOIP capability

• 800 MHZ Voice– 800 MHz trunked voice radio system– Additional coverage with low-powered bi-directional antennas (BDA)– Motorola’s system monitoring components for troubleshooting and

failover• Mobile Data

– 821 and 806 MHz– Full Vision Network Manager

• Public Safety– IJIS GJXDM v3.0 recommendations from the IJIS Institute

• Network– FiberNet WAN: 250– Network Management System tools– 802.11 Wireless Network

Building Blocks

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Montgomery County, Maryland

Summary

• Develop the Strategic Direction

• Put the Infrastructure in Place First

• Identify your Core Compencies

• Break Down the Solution into Manageable Blocks

• Implement and Institutionalize

• Update on a Regular Basis