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In this presentation, leaders and managers learn five skills of great managers and 6 dimensions of great practices. Please use with proper attribution.- Rebecca [email protected]
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The New NormalRebecca Ryan
1Tuesday, April 19, 2011
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The Leadership “Egg”
Self careSelf mastery
Team Mobilization
PracticeLeadership
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The Leadership “Egg”
Self careSelf mastery
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Glass BallsFamily, Friends, Health, Integrity
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The Leadership “Egg”
Self careSelf mastery
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The Leadership “Egg”
Self careSelf mastery
Team Mobilization
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Why’d you leave your last job?
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My boss.
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You (the boss) are the most important person in your employees’ lives
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Management Prototypes
The Jerk
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Management Prototypes
The Jerk The Friend The Fun Dad
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We have all of these prototypes crawling around our consciousness...
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Let’s see them at work...
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The Jerk
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The Jerk
Instinct: To protect their ego
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The Jerk
Instinct: To protect their egoWorst Fear: Their subordinates will outpace them
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The Jerk
Instinct: To protect their egoWorst Fear: Their subordinates will outpace themAt Work: “Whack a Mole”
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The Friend
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The Friend
Instinct: To be liked
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The Friend
Instinct: To be liked
Worst Fear: They’ll lose their friends
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The Friend
Instinct: To be liked
Worst Fear: They’ll lose their friends
At Work: Candor is difficult
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Source: Next Generation Consulting surveys including 40,000 employees
I like my manager.
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Source: Next Generation Consulting surveys including 40,000 employees
In the last 6 months, my manager has talked with me about my career growth.
I like my manager.
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% Agree0
14
28
42
56
70 67
36
Source: Next Generation Consulting surveys including 40,000 employees
In the last 6 months, my manager has talked with me about my career growth.
I like my manager.
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The Fun Dad (The Parent)
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The Fun Dad (The Parent)
Instinct: To take care of things for their kids
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The Fun Dad (The Parent)
Instinct: To take care of things for their kids
Worst Fear: Their child will suffer
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The Fun Dad (The Parent)
Instinct: To take care of things for their kids
Worst Fear: Their child will suffer
At Work: Prevents “double loop” learning
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A fourth type of manager...
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The Coach
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The CoachInstinct: “Tough Love” - to make you better than you are
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The CoachInstinct: “Tough Love” - to make you better than you areWorst Fear: The team loses, or individuals don’t grow
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The CoachInstinct: “Tough Love” - to make you better than you areWorst Fear: The team loses, or individuals don’t growAt Work: Results, team-first...
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The best v. the rest: what the best managers do
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Follow the rule of thirds.
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Ignore job descriptions.
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People who work in their strengths are ten times more productive.
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What is Michael Scott’s fatal flaw?
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Focus on the work. (Don’t be a Michael.)
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Marti got a reduced work schedule. Stop by my office and ask me how!
Offer special deals
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Give ‘em a reason to believe
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The Leadership “Egg”
Self careSelf mastery
Team Mobilization
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The Leadership “Egg”
Self careSelf mastery
Team Mobilization
PracticeLeadership
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Intentional Design
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What do you want to be homesick for?
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What do you want to be homesick for?
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What do you want to be homesick for?
My dogs.
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Joey Zach
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Joey Zach
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Joey Zach
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Intentional DesignWhat if we (re)designed our practices so that people ached for them?
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Six rational and emotional dimensions of sustainably great practices
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ManagementDo managers get the best work out of everyone on their teams?
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Trust and ManagementThe foundation of a sustainably great practice
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RewardsAre pay, perks, and pats on the back awarded commensurate to contributions?
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DevelopmentDo you require your people to learn and grow?
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ConnectionDo employees feel that they are a part of something bigger?
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Trust Management
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Trust
Life-Work Balance
Development
Rewards
Connection
Management
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“Revolutionary Change”
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Taking the step up...
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Discussion
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Let’s keep in touch
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Let’s keep in touch
Rebecca Ryan
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Let’s keep in touch
Rebecca Ryanemail: [email protected]: ngcrebeccaText “ngcRebecca” to 50-500
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www.nextgenerationconsulting.com/next
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