APRIL 21, 2016

• INTRODUCTION

• 2015 @ YYC

• LOOKING AHEAD

Across Canada – Airports Drive the Economy

• 150,000 on-airport jobs

• 135 million passengers per year

• $25 billion infrastructure investment

• $40 billion annual GDP contribution

Introduction

Today @ YYC

• We operate and develop two airports:

• YYC Calgary International Airport since July 1992

• YBW Springbank Airport since October 1997

• 80 year lease (to 2072)

• Not-for-Profit Organization

• All surpluses re-invested on-airport

Introduction

Our Vision @ YYC

To be the Aviation Hub of Choice

Connecting People & Prosperity

Introduction

Public & Stakeholder Accountability

• Annual Public Meeting

• Annual Report

• Annual Meetings with Appointers

• Independent review every 5 years

Introduction

Public & Stakeholder Accountability

• Regulatory & Canada Lease compliance

• Meetings with Key Stakeholders

• Airlines, 3 levels of Government, Civic Groups

• CBSA, US-CBP, CATSA, Nav Canada

Safety & Security #1

Introduction

The 2015 Stats . . .

2015 @ YYC

Commercial Revenue $121M

Aeronautical Revenue $105M

AIF Revenue $150M

2015 TOTAL REVENUES

$376M2015 TOTAL REVENUES

$376 Million

Goods & Services$75.7M

Salaries & Benefits$25.7M

Property Taxes$9.5M

2015 DIRECT OPERATING EXPENSES

$110.9M2015 DIRECT OPERATING EXPENSES

$111 Million

#1

YYC

December 31, 2014

COST COMPARISON

Direct Operating Costs Per PassengerDecember 31, 2014

37.1

$0.0 M

$5.0 M

$10.0 M

$15.0 M

$20.0 M

$25.0 M

$30.0 M

$35.0 M

$40.0 M

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FEDERAL RENT1992 - 2015

$521 Million Since 1992

$521 Million Since 1992

$ 37.1

FEDERAL RENT

1992 - 2015

Major Expansion Sector $382M

Operations Sector $105M

CAPITAL INVESTMENT 2015

$487 MILLION

MAJOR EXPANSION

CAPITAL

$382M

OPERATIONS

CAPITAL

$105M

2015 INFRASTRUCTURE INVESTMENT

$487 Million

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$ (

in m

illi

on

s)CAPITAL INVESTMENTS

1992 - 2015

Expansion Operations

$3.8 Billion$3.8 Billion

+$470M - 2016

INFRASTRUCTURE INVESTMENT

1992 - 2015INFRASTRUCTURE INVESTMENT

1992 - 2015

4.00

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Pa

sse

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Pe

r Y

ea

r(i

n m

illi

on

s)PASSENGERS PER YEAR

1993 to 2015

2015: 15.5 Million

PASSENGERS PER YEAR

1993 to 2015

2015: 15.5 Million

New Air Services in 2015

• New service to Ft. Lauderdale; Huatulco,

Mexico; and Liberia, Costa Rica

• New year-round service to London/Gatwick

announced to begin May 2016

• New daily year-round service to Halifax and Nanaimo

With 82 non-stop choices . . . .

Where are YYC flyers going? . . . .

Where are YYC flyers going?

YYC

Where are YYC flyers going?

YYC

Cancun

Where are YYC flyers going?

YYC

CancunVaradero

Where are YYC flyers going?

YYC

CancunVaradero

London

Where are YYC flyers going?

YYC

CancunVaradero

London

Frankfurt

Where are YYC flyers going?

YYC

CancunVaradero

London

Frankfurt

Amsterdam

Where are YYC flyers going?

YYC

CancunVaradero

London

Frankfurt

Amsterdam

Houston

Where are YYC flyers going?

YYC

CancunVaradero

London

Frankfurt

Amsterdam

Houston

Las Vegas

Where are YYC flyers going?

YYC

CancunVaradero

London

Frankfurt

Amsterdam

Houston

Las VegasTokyo

+ China!

• Hainan Airlines will commence service

to Beijing on June 30, 2016

Where are YYC flyers going?

YYC

CancunVaradero

London

Frankfurt

Amsterdam

Houston

Las VegasTokyo

Beijing

Air Service is the

#1 consideration by companies

looking at new cities for

relocation/expansion opportunities

#1

YYC

SERVICE COMPARISONAirline Seats Per Capita

December 31, 2015

Additional

2015 Highlights

New Facilities & Services

New Airside Maintenance Centre

• 49,000 f2

– Equipment maintenance

– Stores

– Administration

New Facilities & Services

New Taxi Driver Centre

• 3,400 f2

• Eating & restroom facilities

New Facilities & Services

New On-Site Park & Jet Operation

• 4,125 stalls

• Shuttle service to terminal

New Facilities & Services

Parkade Renovations

• P1 & P2 Repainted & Rezoned

P1 – Domestic (Red)

P2 – USA/Int’l (Blue)

DOMESTIC USA/INT’L

New Facilities & Services

135 Shops

& Services

New Facilities & Services

New Medical Centre

• PrimeCare Health

– Family & walk-in medical

– Occupational health

– Physical therapy

New Facilities & Services

Land Development

• 1,000 acres leased land

• 6.3 million f2 of industrial & commercial space

New Facilities & Services

Land Development

• Clique Hotel & Resorts

– 2nd of two phases completed

– 200 total rooms

New Facilities & Services

Land Development

• Phase II of the Airways Crossing development

completed by the Norcal Group

New Facilities & Services

Land Development

• Phase V of the Aviation Crossing Development

by McKnight Corporate Centre has commenced

New Facilities & Services

Land Development

• Construction has commenced on a new 200

room Westin Hotel in Deerfoot North

Air Cargo Powers Ahead

• 135,000 tonnes moved

through YYC in 2015

• 2 million f2 of dedicated

cargo apron

Air Cargo Powers Ahead

• 440,000 f2 of Authority

owned and operated

air cargo facilities

• YYC Phase 2

Opens Fall 2016

YBW Springbank Airport

Canada’s Finest General Aviation Airport

YBW Springbank Airport

• $38 M invested since 1997

• 152,000 movements in 2015

• Bow West Developments – New 12 Bay Hangar

Sustainable

Development

@ YYC . . . . . . . .

Sustainable Development @ YYC

• 1st Canadian Airport to receive the BOMA

“Go Green” Certification

• Comprehensive Environmental Management Programs:

Water Quality Hazardous Materials

Waste Management Recycling

Sustainable Development @ YYC

• In 2015 @ YYC we recycled:

• 345 tonnes of cardboard & paper

• 52,000 lbs of cooking oil

• 520,000 bottles & cans

Sustainable Development @ YYC

• New Runway

• 100% energy efficient LED lights

• New International Terminal

• 581 geo-thermal wells

• 660 km of in-floor radiant heating

• Systems to harvest 10 million litres of rainwater

• High-performance building envelope system

Sustainable Development @ YYC

Aircraft Noise

Impacts and Management

Today at YYC:

• Great air service

• Capacity to grow

• AVPA since 1979

• Context of an Urban Airport

– It is impossible to arrive & depart aircraft at an urban

airport without some community impacts

The Noise Management Team

Airport

Authority

Transport Canada

Air

Carriers

Communities

Nav

Canada

Noise Management Tools

• Published Noise Abatement

Procedures

• Flight Tracking System

• Sound Monitoring Systems

• Concerns Hotline

• Airport Community

Consultative Committee

The Airport Community

Consultative Committee (ACCC)

Community Associations

What has the Committee

accomplished?

1. 10 vs 15 degree divergence

2. Delay turns to 1000 feet

3. Preferred north departure procedure

Objectives:

• Maximize flights over commercial

areas

• Maximize altitude of aircraft flying

over residential areas

What other issues are being pursued?

• RNP approaches

• Runway 17L departures

• Downwind Leg Analysis

What are RNP approaches?

• Navigation system based on

GPS technology

• Continuous descent arrivals,

allowing for quieter arrival of

aircraft

17L Departures

• YYC has formally

requested that NavCanada

investigate reducing the

10 degree turn on Runway

17L to 5 degrees

5°

Downwind Leg Analysis

• The Authority has engaged a firm

to design a noise study related

downwind flight paths

• We will be working with

Community Associations and area

Councillors to determine locations

for new noise monitors

At YYC we are committed to:

• Listening to stakeholders and the community

• Acknowledging and considering feedback

• Assessing and understanding community

impacts

Airport Development Program

• Runway 17L – 35R

• Opened June 2014

• The most important

14,000 ft in Alberta

New International Terminal

5 Levels New Hotel

2 Million f2 2 Common-Use Lounges

24 Aircraft Gates 2 Central Retail Plazas

• Substantial progress in 2015

• Planned Opening October 2016

Airport Development Program

Let’s take a walk through the new

International Terminal . . . .

The Airport Development Program is more

than just a major terminal expansion

We’re focused on making YYC a great

connecting hub airport . . . .

@ YYC 33% of passengers are connecting

• Building Expansion

• Moving sidewalks

• YYC Link Transit System

Our Connectivity Program includes:

Airport Development Program

• A new Connections Centre and

related processes to facilitate the

connection of passengers between

different sectors

No bag pickup

One-stop screening

Our Connectivity Program includes:

Airport Development Program

But . . .

what is a building without

Great Service?

4.184.22

4.20 4.194.15 4.16 4.17

4.21

80%

3.30

3.40

3.50

3.60

3.70

3.80

3.90

4.00

4.10

4.20

4.30

Q1 14 Q2 14 Q3 14 Q4 14 Q1 15 Q2 15 Q3 15 Q4 15

Passenger Satisfaction Survey2014/2015

Overall Passenger Satisfaction Performance Target

Passenger Satisfaction Survey

2014/2015

Our famous White Hat

Volunteer Program

will be 25 years young

in 2016!

“No where else in the

world is there anything

like the Calgary White

Hatters”

“No where else in the

world is there anything

like the Calgary White

Hatters”

450+ Volunteers

… at your service!

And coming in 2016

Our new . . . .

Customer Care Ambassador Team

“We make moments memorable”

From the roadway . . .

Customer Care Ambassador Team

To Check-In and Connections

Customer Care Ambassador Team

Tour guides on the YYC Link Journey

Customer Care Ambassador Team

And providing all the

information you need

Customer Care Ambassador Team

Together – two great teams

= Powerful Customer Service at YYC!

+

Looking to the future

and

Putting it all together

+ Great Capacity

+ Great Connections

+ Great Customer Service

=

The Aviation Hub of Choice

Connecting People & Prosperity

YYC

A Community Partner

YYC – A Community Partner

Rotary Challenger Park

• Barrier free outdoor recreation and

sports facility

• Authority has donated

30 acres to this important

social enterprise

YYC – A Community Partner

Rotary Challenger Park

• Family Day – June 25th

• Annual Golf Tournament

- August 31st

“Where everyone can play”

YYC – A Community Partner

Mustard Seed

• Authority staff have prepared a

monthly dinner since 2002

New - YYC Navigators

• New program to help children

with autism become familiar with

the airport/air travel experience

At YYC

we’ve gone to the dogs . . .

YYC’s new

Pet Therapy Program

Pet

Access

League

Society

PALS

• Bringing comfort and

smiles to YYC

passengers

There won’t be

a dry face

at YYC!

And the great people who

make all this possible

OUR YYC CREW

Thank You!

Moving Ahead in 2016

2016:

• $470 M Investment Program

• Thousands of activities & projects are taking

place in 2016

They All Have One Simple Focus . . . .

Open Well!

YYC$8.28

Billion

48,000

Jobs

BUILDING MOMENTUM

DRIVING A REGION

THANK YOU!