Issue 37 APRIL - JUNE 2016

Kingsway Tyres Ltd is proud to announce the launch of its 22nd service centre. The new branch officially opened in Kericho on 12th March 2016 in a colourful ceremony that saw customers and staff enjoy a round of golf at Kericho Club and dinner thereafter.

Also in attendance were members of Kericho’s political elite and high ranking representatives from the business community including Accounts Executive for Roads Paul Birech, Ainamoi MP, Benjamin Langat and Kingsway Tyres CEO, Aashit Shah.

Speaking during the dinner ceremony, Aashit Shah noted that the new service station will serve growing business interests and established entities in the region such as Finlays, Sasini, KTDA and Unilever among other tea factories.

The new Kericho branch features an alignment area and three service bays. Also available at the station are a wide range of tyres for passenger vehicles, 4x4s, matatus, trucks and agricultural vehicles.

TYRE NEWSKingsway Tyres Opens New Branch in Kericho

Kingsway Tyres State-of-the-art, New Kericho Branch

Kingsway Directors and Staff at the Kericho branch launch.

Kingsway CEO- Mr. Aashit Shah, Kingsway Director - Mr Nishit Shah,

Kericho Club vice golf captain - Mr. Edwin Bii, Kericho Club ex-Chairman - Mr Kipsuge Soi and Kingsway Marketing Director - Mr Amal Shah.

Kingsway Tyres is set to offer its customers Apollo-Manchester United co-branded tyres. This dual-branded series has been

designed at Apollo’s global research and development centre in the Netherlands. The tyres have been made in recogni-

tion of the alliance of Manchester United and Apollo Tyres partnership following of a large Manchester United fan base globally. The tyres come in 195/65R15 Apollo Alnac 4G range with a modern and sporty tread pattern that is designed for superior handling in wet and dry conditions. They are also low on noise and offer a shorter braking distance. The limited edition Manchester United tyres are available to all fans while stocks last. To purchase a set, contact Kingsway Tyres sales desk on mobile: 0722 227719 or email: ho@kingswaytyres.com.

CSRKingsway Supports Western Bulls Rugby Club

“Manchester United” Branded Tyres Now Available At Kingsway

Kingsway Tyres Ltd has donated Ksh.300,000 in support of Kakamega’s Western Bulls Rugby Club. Kingsway Group MD, Dr. Manoj Shah and CEO, Mr. Aashit Shah presented the cheque to club chairperson Eliud Siganaga, vice-chair Narboth Mbalanya and club patron Rajinder Sembi.

Speaking during the presentation ceremony, Eliud Siganga appreciated the growing popularity of rugby in the country. “Thanks to the support we have received from Kingsway Tyres, the club can now secure new training gear as we continue to prepare for various tournaments scheduled for this year,” he said.

Kingsway Tyres Ltd held a special edition of the women’s tyre clinic in Nakuru early in April this year. The training forum was organized in conjunction with the Oshwal Community Ladies of Nakuru and AA of Kenya. Ladies in attend-ance were taken through a theory session on basic car care and road safety tips, followed by a practical session on changing a flat tyre. Kingsway Women’s Tyre Clinic is an ongoing initiative to empower female car owners to be better, more knowledgeable and safe motorists. To register for the next clinic contact customerservice@kingswaytyres.com or call 0733 699534.

UPDATE

BRANCH FOCUSThika Branch

Batteries For Your VehicleThere are two main types of batteries: The conventional Lead-Acid (LA) battery and the Maintenance Free battery (MF). The main difference between the two is that the MF battery does not require regular addition of battery water to the cell. The LA does. Your car battery performs three main functions:

Ensure that the battery is the right size for the vehicle. Refer to the vehicle manufacturer’s recommendations.

Check the battery regularly for correct maintenance of charge. This can be done at every service.

Keep your battery and its connections clean and dry to prevent corrosion build-up due to water evaporation.

Apply a thin film of petroleum jelly to inhibit corrosion on the terminals. DO NOT use grease as it is flammable

Top up the battery with de-ionised water to maintain correct levels of electrolyte (this is only for Lead-Acid batteries)

You can purchase your preferred car battery at any of our branches countrywide. Kingsway is the sole distributor of Delkormaintenance -free batteries. We have also introduced free battery testing thanks to Midtronics’ range of testers which can identify a dying or dead battery, test your car starter systems and alternator as well as to give an accuracy of what is wrong with either the battery or your car. The Midtronics EXP analyser is a hand-held gadget that gives immediate reports and unparalleled accuracy for decision-making.

It is used to operate the starter motor and to provide current for the ignition system during engine cranking. Starting the car is the battery’s most important function.

It may be needed to supplement the charging system of the vehicle. Both the battery and the alternator supply electricity when demand is high.

It is used to operate lighting, accessories or other electrical systems, whether the engine is running or not.

How to Care For Your Car Battery

1. Engine Starter 2. Engine When Off 3. Engine When Running

“Kingsway Tyres stocks car batteries at its branches country-wide. For enquiries and purchases,

contact the sales desk on Tel: 020 2220996,

mobile: 0722 227719 or email: ho@kingswaytyres.com”

Conveniently located at Ananas Mall along

Garissa Road, Kingsway’s Thika branch pre-

sents professional tyre service and exceptional

customer care. The branch serves environs of Thi-

ka, Ananas Mall customers, industries located in

Thika as well as motorists using the Thika highway. Heading the

branch is Mit Thakrar who is supported by an able team of

office and workshop staff. Thika branch has two services areas

and an alignment bay all kitted with the latest state-of-the-art tyre

service equipment.

TYRE EXPERTSCustomer Service Training for Kingsway Team

Corporate Talent Solutions trains the workshop team on professional customer care during a training seminar held in March.

TEAM PROFILETejal Swetal Shah – Charming Corner Plaza Branch Customers One Sale at a Time

Kingsway staff engaged in a customer care training workshop early in March this year. Workshop staff from various branches countrywide benefited from the theory and practical sessions held at Kingsway’s Funzi Road Training Centre. Organized by the human resources department, the classes were geared at enabling staff to better handle customer queries and price negotiations. Kingsway customers can now look forward to exemplary service as well as prompt and informative responses.

Tejal Shah has worked for Kingsway Tyres for 10 years. She was first posted to Kingsway’s Gikomba branch where she worked for five years. During the same period, she had temporary stints in other Kingsway branches where there was a need for her exceptional sales and customer service skills. In 2012, Tejal was transferred to the Corner Plaza branch where she also doubles as the acting Branch Man-ager from time to time.

Tejal’s job entails following up on

customer emails and attending to walk-in customers. “I love my job because it gives me the

chance to interact with

new people and experience

the thrill that comes with closing a deal, she

says”

Thanks to her team-player, go-getter attitude, Tejal has received several accolades from the company including Best Sales Performance – a prize she has clinched thrice. In 2013 she was declared Best Sales Executive and

went ahead to win the same award the following year. Still in 2014, she led her Corner Plaza team to win Best Branch; and with all the odds against them last year, Corner Plaza emerged Best Sales Performance Branch2015.

“These awards are important because they show the ded-ication and extra effort we all put in when the branch was undergoing major renovations. We lost several clients due to the inconvenience of the refurbishments. Nonetheless, we made quite a number of follow-up calls and did our best to ensure that our customers received the products and services they required.”

When she’s not at work, Tejal can be found living vicariously through her 14-year old daughter. On weekends, the mother-daughter duo can be found ice-skating or at the cinemas or on the couch, watching even more movies.

With the revamp complete, Corner Plaza branch now boasts an ultra-modern tyre centre that includes four service areas and two alignment bays, all fitted to serve the branch customers more efficiently.

Tejal, the sales executive admired by both her team and clients, has only one appeal to her customers: “Welcome back! We have upgraded our systems to offer you a better service experience and the best customer care and advice this side of town.”

0722 227719, 0735 699000

www.kingswaytyres.com

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