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What did your last presentation die of? Martin Sykes ARC214

ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

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Page 1: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

What did your last presentation die of?

Martin Sykes ARC214

Page 2: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Centre of Excellence

Page 3: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US
Page 4: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Let me tell you a story…

Page 5: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Al Noel, previously 101st Airborne DivisionNow a Principal Consultant, Microsoft US

Page 6: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Stories separate the best Stanford graduates from the rest.

Why stories? 10% Tell

65% Retention

Page 7: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

MYTH

Page 8: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

• 13

Page 9: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

“One of the worst things about knowing a lot, or having access to a lot of information, is that we're tempted to share it all”

Made to Stick, Chip and Dan Heath

Page 10: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US
Page 11: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Why change?

Drivers Objectives

IssueWhat’s in it for me? Alternatives

Page 12: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Start Stop Do differently Leave alone

What to change?

Page 13: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Transformations Sequence Agreements

Work in progress

Page 14: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Why – What - How • 71

Page 15: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

• 89

Bruce Lee

It is not the daily increase but the daily decrease. Hack away at the unessential.

Page 16: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Who

J.K. Rowling

No story lives unless someone wants to listen.

Page 17: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Audience context

Page 18: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Antoine de Saint Exupery

If you want to build a ship, don't drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.

Page 19: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Basic Plot Structure

Act I: Setup

Act II: Confrontation

Act III: Resolution

ResolutionEquilibrium Disruption Reaction Struggle

ExpositionIntroduce characters, relationships, and the current situation.

ClimaxDoes the hero succeed or fail?

All Seems LostEverything is in the balance, so the

hero has to commit everything.

Inciting IncidentThe hero comes across the issue that will force him to act.

The Point of No ReturnThe tension or conflict builds from the inciting incident to a point where the hero must act.

Tension

False Hope Often, but not always, the hero makes

initial progress but then finds greater resistance as the tension escalates.

THE END

Page 20: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Classic characters

Story

GoalHero

Donor

False Hero

Villain

Helper

Dispatcher

Princess

Page 21: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

YOUare

NOT the

HERO

Page 22: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US
Page 23: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Paul Zak – Empathy, Chemistry and the Dramatic Arc

http://aka.ms/Zak

How do you feel?

Page 24: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Haulage Services Situation• 68% of professional freight drivers

spend more than 3 nights per week in their trucks.

• There is an estimated shortfall of 28,400 truck parking spaces in the USA.

• The average lorry driver may spend 40 minutes each day finding parking for the night and services for toilet, hygiene and food.

Page 25: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Bill’s storyBill’s story

Page 26: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Bill’s story

Work from the specific to the general.

68% > 3 Nights in the cab

28,400

Page 27: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

The embedded stories and whiteboard trick

Page 28: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US
Page 29: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Task focused device

Nurse

Page 30: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Mobile line of business

Clinical Staff

Page 31: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Director of Operations

Mobile information worker

Page 32: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Why will your audience listen? Why will they care?

Page 33: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

www.StoriesThatMoveMountains.com www.facebook.com/StoriesThatMoveMountainsLinkedIn – Stories That Move Mountains group

Page 34: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Related contentARC210 – Cui Bono. Using the Benefits Dependency Network to bring technology and business changes together ?http://StoriesThatMoveMountains.com

Find Me Later At...www.facebook.com/[email protected]

Page 35: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

Evaluate this session and you could win instantly!

Head to...aka.ms/te

Page 36: ARC214. Let me tell you a story… Al Noel, previously 101st Airborne Division Now a Principal Consultant, Microsoft US

© 2013 Microsoft Corporation. All rights reserved.Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.