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ArchCare HIPAA Compliance Training

ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

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Page 1: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

ArchCareHIPAA Compliance Training

Page 2: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Learning Objectives

After this course and presentation,you the participant will be able to:

Recall the definition of the term HIPAA.

Recall the different provision of the law contained inHIPAA regulations.

Recall how HIPAA affects our organization and eachindividual associate.

Define what Protected Health Information is.

Identify protected health Information.

Recall the meaning of the term PHI.

Safeguard Health Protected Information.

Recall key components of the Privacy and

Security Policy.

Page 3: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Purpose of this Course

This HIPAA training program has beendeveloped to give you information andtraining concerning the:

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

HIPAA affects the way we handle specific client data

It is our responsibility to ensure that any Protected HealthInformation (PHI) is safeguarded and not disclosed while in ourpossession.

This course has been developed to help you learn the basics aboutHIPAA.

We appreciate your effort in helping us become HIPAA ready.

Page 4: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What is HIPAA?

A Federal Law enacted in 1996

Acronym for – “Health Insurance Portability andAccountability Act

Enacted to safeguard Protected Health Information

Contains severe penalties for both intentional andunintentional violations

Page 5: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Contains guidelines for confidentialityof PHI (Protected Health Information)

The privacy portion of HIPAA becameeffective April 14, 2003

Mandates uniform standards andformats for electronic healthinformation and code sets for routinetypes of health transactions

What is HIPAA?

Page 6: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

How does HIPAA affect ArchCare &You? We all must abide by certain rules and

regulations that protect the privacy andhealthcare information, particularlyProtected Health Care Information (PHI)

This information may come to us in theform of databases, patient informationsheets or electronically

HIPAA policies and procedures havebeen developed to specify how we willsafeguard PHI while it is in our areas

6

Page 7: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What is Protected Information?

Protected Information

Name

Address

SSN

Clinical Notes

Etc

It may come in

Emails

Faxes

Othercorrespondence

Page 8: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What actions must we take to safeguard mediacontaining PHI?

A key word in the HIPAA regulations is ‘REASONABLE’

REASONABLE steps

REASONABLE effort

Our policies and procedures contain reasonable steps tomeet the rules and regulations of the HIPAA PrivacyStandard

Page 9: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What are reasonable safeguards?

All established procedures foryour department must befollowed in handling andsafeguarding PHI in any form,including from an FTP site,electronically, or media(Portable Hard Drives, iPads,tablets, laptops, DVDs, CDs,tapes, CD-ROMs, etc.)

PHI should NEVER be leftopen, accessible or in plainview.

Page 10: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Penalties for Non-Compliance?

Employees are tounderstand HIPAAand also take itseriously

CMS, AHCA and theOIG have outlinedsevere penalties forHIPAA violations

Page 11: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What are the Penalties?

Unintentional Disclosure

As the law is now written,the penalty is $100 peroccurrence

Disciplinary action will betaken, up to and includingtermination.

Page 12: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What are the Penalties?

Intentional Disclosure A fine of up to $250,000 may be imposed with the possibility of

10 years in prison An employee’s employment with the company will be terminated.

Page 13: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What to do?

Immediately notify yourSupervisor

Page 14: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What is a business associate?

A person or organization thatperforms a function on behalf ofa covered entity (our doctors,for example) but is not part ofthe entity’s (the doctor’s)workforce.

Any organization that handles adoctor’s PHI, regardless offormat, is considered his or herBusiness Associate.

Page 15: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What is a BAA?

Business AssociateAgreement

The HIPAA PrivacyStandard permitsdisclosure of PHI toBusiness Associates ofthe doctor’s PHI afterobtaining a satisfactoryBAA from the businessassociate.

Page 16: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Do Doctors Need a BAA?

Short Answer: Yes

Business Associate Agreement

Will all Entities Require a BAA?

YES!

Page 17: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Actions at ArchCare

Compliance Officer

Policies and Procedures

Implementing Rules and Regulations

Page 18: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Example of HIPAA

Page 19: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Summary of HIPAA Standard Rule

The summary of the HIPAA Security Standards Rule begins:

This final rule adopts standards for the security of electronicprotected health information to be implemented by health plans,health care clearinghouses, and certain health care providers. Theuse of the security standards will improve the Medicare andMedicaid programs, and other Federal health programs and privatehealth programs, and the effectiveness and efficiency of the healthcare industry in general by establishing a level of protection forcertain electronic health information.

This final rule implements some of the requirements of theAdministrative Simplification subtitle of the Health InsurancePortability and Accountability Act of 1996 (HIPAA).

Page 20: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Purpose and Rationale

What is the Purpose?

The Security Standards rule is to adopt national standards forsafeguards to protect the confidentiality, integrity, and availability ofelectronic protected health information.

WHY?

Because there were no standard measures existing in the healthcare industry that addressed all aspects of the security of electronicprotected health information while it is in use, in storage, or duringthe exchange of that information between entities.

Because HIPAA mandated security standards to protect anindividual's health information, while permitting the appropriateaccess and use of that information by health care providers,clearinghouses, and health plans.

Page 21: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What does enforcement look like?

The enforcementprocess for HIPAAtransactions andcode will beprimarily complaintdriven.

Process

Upon receipt of a complaint, CMSwill notify the provider of thecomplaint, and the provider wouldhave the opportunity to demonstratecompliance, or to submit acorrective action plan.

If Then

The providerdoes neither

CMS will havethe discretionto imposepenalties

Page 22: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Privacy versus Security under HIPAA

PHI in paper, oral and

electronic form

Privacy Security

Only electronic PHI

Extend to the personnel of a

covered entity even if they

work at home

Minimum level of

documentation that must be

retained for 10 years

Page 23: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

More About the Security Rule

The Security Rule requires

Covered Entities to conduct a

Risk Analysis of their electronic

equipment and to develop

policies and procedures to

protect PHI on these systems.

Key PointBreakdown of HIPAASecurity Standards

•Technical (21%):

•4 Required

•5 Addressable

•Administrative (55%)

•12 Required

•11 Addressable

•Physical (24%)

•4 Required

•6 Addressable

Page 24: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Addressable Implementation Specifications

Covered entities must assess if animplementation specification is reasonableand appropriate based on such factors as:

Risk Analysis

Security Controls

The Cost of Implementation

Page 25: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Addressable Implementation SpecsIf Then

The implementationspecification isdetermined to bereasonable andappropriate,

The covered entity should implement it

If the implementationis not reasonable andappropriate,

Then the covered entity should:

Step Action

1 Document why it would not be reasonable to implement

2 Implement an equivalent alternative measure if reasonable andappropriate

3 Do not implement and explain, in detail, why, in your documentation

Page 26: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Policy and Procedure

Implement reasonable and appropriate policies and procedures tocomply with the standards, implementation specifications, or otherrequirements of this subpart, taking into account those factorsspecified in §164.306(b)(i),(ii),(iii) and (iv)

This standard is not to be construed to permit or excuse an actionthat violates any other standard, implementation spec or otherrequirements of this subpart

A covered entity may change its policies and procedures at anytime, provided that the changes are documented and areimplemented in accordance with this subpart.

Page 27: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Policy

Sanction Policy An employee who inadvertently leads to the

compromising or breach of ePHI will receivethe following sanctions: 1st occurrence – verbal warning from supervisor 2nd occurrence – written warning from supervisor

and copy of warning put in the employee’s officialcompany file

Additional occurrences – suspension or otheractions up to an including termination ofemployment

Page 28: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Access Authorization Policy:

1. Access to information must be grantedbased on an individual’s job responsibilities.

2. Access control features, where available,must be implemented to allow users accessto only the data and functions required toperform their duties.

Page 29: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Protection from Malicious Software Policy:Applies to: All PCs (desk tops, lap tops) Servers Internet gateways Email servers Smart phones, iPads, tablets

What to do if you have a virus?

NOTE: Backup copies of production software and data will be readily available in theevent that a computer needs to be restored due to a virus

Page 30: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Password Management Policy:

Unique User ID

Passwords must be kept in confidence

Do NOT write any password on a sticky noteand post it in your work area!

Unacceptable passwords include: ‘password’,‘1234’, ‘first initial last name’, ‘qwerty’,birthdays, children’s names and many others

Complete sentences are the best passwords

Page 31: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Security Incident Procedures:

If Then

A breach of a systemor unintentionalrelease of electronicPHI occur

Immediate notification of the HIPAA ComplianceOfficer, which is the same as your entity ComplianceOfficer• Actions will be taken immediately by appropriate

department to minimize the damage done by thebreach or disclosure. Appropriate individuals willcomplete the Incident Report Form.

Note

• All actions taken by an employee concerning this incident will be welldocumented and copies provided to the HIPAA Compliance Officer

• All actions taken will be completely documented

Page 32: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Access Control and Validation Procedures

An I.D./access badge will be issued to eachemployee.

The access badge must be worn at all times whileon Company property.

When employment ends, the access badge must bereturned immediately. The badge must be deletedfrom the access system immediately.

Page 33: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Workstation Use and Security Policies:

All employees will implement workstationlocking with screen save on all computers:

When walking away from your computer, hit“Control + Alt + Delete”, then “Lock thisComputer”

Consult IT for Locking Assistance

Remember: LOCK IF YOU WALK!

Page 34: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Unique User Identification Policy:

All users are required to login to systemsbefore usage is granted.

All users must login with unique usernameand password.

Page 35: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Controlled Access

Page 36: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Dan Doctor, MD

Physician

ArchCare

ArchCare

Picture

Name

Position

Organization

Access badge must be displayed at alltimes while on Company property.

Page 37: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Device and Media Disposal Policy

This policy will apply to: PDAs Laptops iPads and Tablets Desktop Computers Backup Tape and Disks Flash Drives

If a hard drive or media cannot be cleaned as described, it will bephysically destroyed in a manner that will make it completely unusableand unrecoverable.

Page 38: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

HIPAA Security Rules Policies (Cont)

Encryption Policy

All files that contain PHI that are sentover public networks will be encrypted

Where possible, strong encryption suchas SSL, PGP or AES are used to securefiles before transmission.

Page 39: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

What’s the Impact?

Impact of not complying with theHIPAA Security Final Rule

Possible litigation or other law suits

Loss of Public confidence

Penalties

Civil monetary for each violation of a standard

Criminal for wrongful disclosure of PHI

Other actions may be forthcoming

Page 40: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

In Review

Today we have studied: The definition of the term HIPAA

The different provisions of law contained in HIPAAregulations

How HIPAA affects our organization and each individualemployee

The meaning of the term PHI

How to safeguard PHI

The key components of Privacy and Security Policy

Page 41: ArchCare HIPAA Compliance Training · Learning Objectives After this course and presentation, you the participant will be able to: Recall the definition of the term HIPAA. Recall

Thank You for Your Time