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ARCHITECTING FOR LEADERSHIP
Nitin Parab
Sr. Vice President and Global Head
Enterprise Applications Services
March 26, 2007
EAS – Our service portfolio 18 months back
• Reduce Cost of Ownership and standardized Business Processes - Shift from Custom to Package
• SOA – Mergers, Reusability and Quicker adaptability to business change
• BI – Now used as an umbrella term that includes Analytic Applications, Infrastructure and Best Practices
• SaaS – Still in early stages but increasing in demand
• Emergence of SMB – Both SAP and Oracle launching strong partner based strategies
Market Drivers
CAGR of 51% top line and over 100% in profits.
58 New Customers in 05-07. Tripled Headcount - crosses 1000
True Global engagement capability and references with development centers in Pune, Hyderabad and China
Strategic Partnerships in place with SAP and Oracle Globally for multiple services
Vertical solutions in place for Hitech Manufacturing, Pharma, Textiles, Engineering, FS, Media, Retail and Infotainment
Strong Brand recognition in US west and East
New Practices show growth and maturity – CRM, Demand Planning, Integration, Retek and BI
Innovative Skill development programs paying returns
Attained 38% offshore revenues with increased support engagements
Completed 2 strategic acquisitions to position for leadership
What we garnered in last 18 months
AMR Research Jan 2007
At 680 people puts us at #6
Our current position
Optimal Skill mix
45%
55%
Zens
ar
Well balanced work mix
5%60% 35%Zensar
Geography mix – Puts us in Top 5 in US
5%85% 10%Zensar
EAS Platform Services 2007-09
Enterprise Application Services
Oracle EBS, Retek, Siebel, PeopleSoft,
JDE, Demantra
Business Objects, Cognos, Hyperion,
Informatica
SOA driven integration, Fusion m/wI, Tibco,
websphere,Netweaver
mySAP, ABAP,CRM, HCM,
Netweaver/ ESA
Oracle Ecosystem
BI/DW MiddlewareSAP
People and Service Delivery (Tools)3000 consultants, 50% functional and 40% technical, 10% project management
Primary Verticals FocusHitech, Retail, Media, Infotainment, Pharma, Textiles, Dairy, Engg
ServicesStrategy, development, deployment, global rollout, upgrades,
Migrations, helpdesk support, Hosting and application maintenance
Plans for 07-09
$77M in 07-08 and $125M in 08-09 3000 people global team 3 prong market share growth plan:
SMB – Strong SAP and Oracle alliance - SaaS $1B to $15B – Direct Sales team New - Greater than $15B – Strategic Account Sales
Reorganized Delivery to manage growth Innovative and differentiated solutions:
Industry solutions SOA – Integration BI 24x7 Helpdesk IT-BPO
Maximize offshore business in ZTD customer base Fully integrate OBT
Territory Plan for 2007 - 09
North America – Extend presence within 4 core regions
South America – Partnership in place for delivery
EU – Solid experience of working in UK, France, Netherlands, Spain and Finland. Scale operations.
APAC – Gaining good traction in Australia and Singapore. Dedicated delivery for continued growth in this region
India & Middle East – Dedicated sales, presales and delivery Orgs in place. Commitment from SAP and Oracle.
Africa – Need based
Delivery Model 2005-09
Busine
ss R
equir
emen
ts
and
Pro
cess
es
Desig
n an
d Arc
hite
ctur
e
Devel
opm
ent a
nd T
estin
g
Suppo
rt, M
aint
enan
ce a
nd
Enhan
cem
ent
Proactive Initiatives
Understand Tacit Needs
Improved Utilization
Meet Stated Needs
Hosted Services
Shared/Managed Services
Fixed Price
T&M / Milestones
T&M
Tactical
Strategic
Context
Core
Value Arbitrage
Cost Arbitrage
EAS Differentiators
5 Facts you must
know
Transforming and differentiating a business. Not just deploying, configuring or Support
Dedicated Oracle Consulting Practice bigger than many onsite or Indian consulting firms. Vast business consulting, domain and functional experience
Enabling business to become services-oriented, rather than just implementing SOA technology
Micro-verticalization with industry specific point solutions for Hi-Tech, Manufacturing, Retail and M&E
Uniquely Positioned for Mid-Market with strong onsite implementation and offshore multi-service capabilities, providing cost and quality advantage over boutique regional consulting firms. Bundled in Implementation & Support complex multi-service projects on Fixed-Basis
No story is complete without Satisfied Customers…….
EAS – Your Tier 1 Enterprise Solutions Partner
Thank You