Architecture, Urbanism Design and Behaviour a Brief Review

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    Architecture, urbanism, design and behaviour:

    a brief review12 September, 2011 34 Comments

    by Dan Lockton

    Continuing the meta-auto-behaviour-change effort started here, Im publishing a few extracts

    from myPhD thesisas I write it up (mostly from the literature review, and before any rigorous

    editing) as blog posts over the next few months. The idea of how architecture can be used to

    influence behaviourwas central to this blog when it started, and so its pleasing to revisit it,

    even if makes me realise how little I still know.

    There is no doubt whatever about the influence of architecture and structure

    upon human character and action. We make our buildings and afterwards they

    make us. They regulate the course of our lives.

    Winston Churchill, addressing the English Architectural Association, 1924

    In designing and constructing environments in which people live and work, architects and

    planners are necessarily involved in influencing human behaviour. While Sommer (1969, p.3)

    asserted that the architect in his training and practice, learns to look at buildings without people

    in them,it is clear that from, for example, HowardsGarden Cities of To-morrow(1902),

    through Le Corbusiers Ville ContemporaineandLa Ville radieuse , to the Smithsons Streets in

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    the sky, there has been a long-standing thread of recognition that the way people live their lives

    is directly linked to the designed environments in which they live. Whether the explicit intention

    to influence behaviour drives the design processarchitectural determinism (Broady, 1966: see

    future blog post POSIWID and determinism)or whether the behaviour consequences of

    design decisions are only revealed and considered as part of a post-occupancy evaluation (e.g.

    Zeisel, 2006) or by social scientists or psychologists studying the impact of a development, thereare links between the design of the built environment and our behaviour, both individually and

    socially.

    Where there is an explicit intention to influence behaviour, the intended behaviours could relate

    (for example) to directing people for strategic reasons, or providing a particular experience, or

    for health and safety reasons, but they are often focused on influencingsocial interaction. Hillier

    et al (1987, p.233) find that spatial layout in itself generates a field of probabilistic encounter,

    with structural properties that vary with the syntax of the layout.Ittelson et al (1974, p.358)

    suggest that All buildings imply at least some form of social activity stemming from both their

    intended function and the random encounters they may generate. The arrangement of partitions,

    rooms, doors, windows, and hallways serves to encourage or hinder communication and, to this

    extent, affects social interaction. This can occur at any number of levels and the designer is

    clearly in control to the degree that he plans the contact points and lanes of access where people

    come together. He might also, although with perhaps less assurance, decide on the desirability of

    such contact.

    Designers often aspire to do more than simply create buildings that are new, functional and

    attractivethey promise that a new environment will change behaviours and attitudes(Marmot,

    2002, p.252). Where architects expressly announce their intentions and ability to influence

    behaviour, such as in Danish firm 3XNs exhibition and book Mind Your Behaviour(3XN,

    2010), the behaviours intended and techniques used can range from broad, high-level aspirationalstrategies such as communal areas creating the potential for involvement, interaction and

    knowledge sharingin a workplace (3XN, 2010) to specific tactics, such as Frank Lloyd

    Wrights occasional use of very confining corridorsfor people to walk alongso that when

    they entered an open space the openness and light would enhance their experience(Ittelson et al,

    1974, p.346). An appreciation of both broad strategies and specific tactics is valuable: from the

    perspective of a designer whose agency may only extend to redesign of certain elements of a

    space, product or interface, it is the specific tactical techniques which are likely to be the most

    immediately applicable, but the broader guiding strategies can help set the vision in the first

    place. For example, the conditions for city diversity outlined by Jacobs (1961)broad

    strategies for understanding aspects of urban behaviourhave influenced generations of

    urbanists.

    Following the influence of Christopher Alexander (Alexander et al, 1975, 1977; Alexander,

    1979), such strategies and tactics may be expressed architecturally in terms of patterns, which

    describe a problem which occurs over and over again in our environment, and then describes the

    core of the solution to that problem, in such a way that you can use this solution a million times

    over, without ever doing it the same way twice(Alexander et al, 1977). The concept of patterns,

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    thesis extract, for their form, philosophy and impact, but, as an example, it is worth drawing out a

    few of the patterns which actually address directly influencing behaviour architecturally (Table

    1). Among others, Frederick (2007) and Day (2002) both also outline a range of architectural

    patterns, some with similarities to Alexander et als, including some specifically relating to

    influencing behaviour.

    Two examples of pattern 53? Chepstow, Monmouthshire (restored 1524) and Philips High TechCampus, Eindhoven (c.2000)

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    Table 1. Summaries of a few of Alexander et als patterns (1977) which specifically addressinfluencing behaviour, simplified into ends and means.

    Title End Means

    30 Activity nodes To create concentrations ofpeople in a community

    Facilities must be grouped densely round very small public

    squares which can function as nodeswith all pedestrian

    movement in the community organized to pass through these

    nodes

    53 Main gateways To influence inhabitants ofa part of a town to identify it

    as a distinct entity

    Mark every boundary in the city which has important human

    meaningthe boundary of a building cluster, a neighborhood, a

    precinctby great gateways where the major entering paths

    cross the boundary

    68 Connected play To support the formation

    of spontaneous play groups

    for children

    Lay out common land, paths, gardens and bridges so that

    groups of at least 64 households are connected by a swath ofland that does not cross traffic. Establish this land as the

    connected play space for the children in these households

    139 Farmhouse kitchen To help all the members ofthe familyto accept,

    fully, the fact that taking

    care of themselves by

    cookingis as much a part of

    life as taking care of

    themselves by eating

    Make the kitchen bigger than usual, big enough to include the

    family room space, and place it near the center of the

    commons, not so far back in the house as an ordinary kitchen.

    Make it large enough to hold a good table and chairs, some soft

    and some hard, with counters and stove and sink around the

    edge of the room; and make it a bright and comfortable room

    151 Small meeting

    rooms

    To encourage smaller group

    meetings, which encouragepeople to contribute and

    make their point of view

    heard

    Make at least 70 per cent of all meeting rooms really

    smallfor 12 people or less. Locate them in the most publicparts of the building, evenly scattered among the workplaces

    Layout of physical elements

    Practically, most architectural patterns for influencing behaviour involve, in one way or another,

    the physical arrangement of building elementsinside or outsideor a change in material

    properties. In each case, there is the possibility of changing peoples perceptions of what

    behaviour is possible or appropriate, and the possibility of actually forcing some behaviour to

    occur or not occur (see future article Affordances, constraints and choice architecture). These

    are not independent alternatives: the perception that some behaviour is possible or impossible

    can be a result of learning the hard way in the past.

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    Barrier on the London Underground (Baker Street, from memory), preventing people runningdown stairs directly onto the track. Most stairs dont open straight onto the platform like this.

    The physical arrangement of elements can be broken down into different aspects of positioning

    and layoutputting elements in particular places to encourage or discourage peoples interaction

    with them, putting them in peoples way to prevent access to somewhere, putting them either side

    of people to channel or direct them in a particular way (e.g. staggered pedestrian crossings which

    aim to direct pedestrians to face oncoming traffic; Department for Transport, 1995), hiding them

    to remove the perception that they are there, splitting elements up or combining them so that they

    can be used by different numbers of people at once, or angling them so that some actions are

    easier than others (termed slanty design by Beale (2007), both physically and in metaphorical

    application in interfaces). Urbanists such as Whyte (1980) have catalogued, in colourful, intricatedetail the effects that the layouts and features of built environments have on peoples

    behaviourwhy some areas become popular, others not so, with whom, and why, with

    recommendations for how to improve things, in contrast to work such as Goffman (1963) which

    focuses on the social contexts of public behaviour in urban environments.

    The layouts of shops, hotels, casinos and theme parks, especially larger developments where

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    there is scope to plan more ambitiously, can also make use of multiple aspects of positioning and

    layout to influence and control shoppers pathsStenebo (2010) discusses IKEAs carefully

    planned (and continually refined) fairyland of adventureswhich routes visitors through the

    store; Shearing and Stenning (1984) examine how Disney World embeds [c]ontrol strategies in

    both environmental features and structural relations,many to do with positioning of physical

    features; while Underhill (1999, 2004), formerly one of Whytes students, describes how hiscompany, Envirosell, uses observation approach to understand and redesign shopping behaviour

    across a wide range of store types and shopping malls themselves, much of which comes down to

    intelligently repositioning elements such as mirrors, basket stacks, signage and seating.

    Poundstone (2010) cites a study by Sorensen Associates which used active RFID tags fitted to

    shopping trolleys to determine that US shoppers taking an anticlockwise route around

    supermarkets spend on average $2.00 more per trip; the suggestion is that stores with the

    entrance on the right will be more likely to prompt this anticlockwise movement.

    Changes in material properties can involve drawing attention to particular behaviour (e.g. rumble

    strips on a road to encourage drivers to slow down: Harvey, 1992), or making it more or less

    comfortable to do an activity (e.g., as Katyal (2002, p.1043) notes, fast food restaurants use hardchairs that quickly grow uncomfortable so that customers rapidly turn over). The application of

    some of these physical positioning and layout and material property ideas to a particular social

    issue is described in the blog post Towards a Design with Intent method v.0.1from 2008.

    Often combining positioning and material properties, the effect of different seating types and

    layouts on behaviour comprises a significant area of study in itself, with, for example, work by

    Steinzor (1950), Hearn (1957), Sommer (1969) and Koneya (1976) helping to establish patterns

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    of likely interaction between people occurring with arrangements of chairs around tables, and

    overall room layouts in classrooms and mental hospitals. Sommers design intervention in the

    dayroom of an elderly ladies ward at a state hospital in Canadaby reducing the number of

    couches around the walls and adding tables and chairs in the centre of the room, with flowers and

    magazinesled to major increases in the amount of conversation and interaction between

    residents.

    Osmond (1959) introduced the termssociofugalandsociopetalto describe spaces which drive

    people apart and together, respectively; Sommer (1969, 1974) notes that airports are often among

    the most sociofugal spaces, largely because of the fixed, single-direction seating and sterile

    decor: Many other buildingssuch as mental hospitals and jails, also discourage contact

    between people, but none does this as effectively as the airportIn practice the long corridorsand the cold, bare waiting areas of the typical airport are more sociofugal than the isolation wing

    of the state penitentiary.(Sommer, 1974: p.72). Halls concept of proxemics (e.g. Hall, 1966)

    provides a treatment of personal space, its effects on behaviour, and its significance in different

    physical spaces as well as in different cultures. The different distance zones identified by

    Hallintimate, personal, social and publichave implications for the design process: If one

    looks at human beings in the way that the early slave traders did, conceiving of their space

    requirements simply in terms of the limits of the body, one pays very little attention to the effects

    of crowding. If, however, one sees man surrounded by a series of invisible bubbles which have

    measurable dimensions, architecture can be seen in a new light. It is then possible to conceive

    that people can be cramped by the spaces in which they have to live and work. They may find

    themselves forced into behavior, relationships or emotional outlets that are overly stressful(Hall, 1966, p.129).

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    Emergence, desire lines and predicting behaviour

    All buildings are predictions. All predictions are wrong.Stewart Brand, How Buildings Learn, 1994, p. 178.

    I built skyscrapers for people to live in there and now they messed them

    updisgusting.

    Ern Goldfinger, commenting on tabloid reports of violent crime in the Trellick

    Tower, above (quoted in Open University, 2001)

    InHow Buildings Learn, Stewart Brand (1994) contrasts Low Road architecture designed to

    permit adaptation by users, with visionary High Road architectural plans which seek to define

    at the design stage the future behaviour and lifestyles of buildings users. High Road plans often

    fail in this sense, unable to anticipate future needs or usage patterns (as Ittelson et al (1974, p.

    357) put it, we are all living in the relics of the past), while Low Road architecture can cope

    with changing requirements, appropriation (Salovaara, 2008) and emergent behaviour. The

    stereotype of architect as a High Road plannerperhaps living in the penthouse at the top of

    the tower block he has designedresonates in both fact (e.g. Ern Goldfingers comment quoted

    above) and fiction (e.g. Anthony Royal in J.G. BallardsHigh Rise(1975).*

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    The parallels of the the High/Low Road approaches with the design and use of other systemsin

    particular software, but perhaps also economic and political systems in generalare evident

    throughout Brands book, although never explicitly stated as such; there are also parallels in

    planning at a level above that of buildings themselves, such as the clash in New York (Flint,

    2009) between the bottom-up approach to urbanism favoured by Jacobs (1961) and the top-down

    approach of Robert Moses. While it will unfortunately not be considered in detail in this thesis,the emerging power of ubiquitous computing, when integrated intelligently into physical

    spacecity as operating system(Gittins, 2007)could permit a kind of Low Road read/write

    urbanism (Greenfield & Shepard, 2007) in which the city users themselves are able to augment

    and alter the meanings, affordances and even fabrics of their surroundings.

    A desire path or cowpath is forming across this grass area in the John Crank memorial garden,

    Brunel University

    One emergent behaviour-related concept arising from architecture and planning which has also

    found application in human-computer interaction is the idea of desire lines, desire paths or

    cowpaths. The usual current use of the term (often attributed, although apparently in error, to

    Bachelards The Poetics of Space(1964)) is to describe paths worn by pedestrians across spaces

    such as parks, between buildings or to avoid obstaclesthe foot-worn paths that sometimes

    appear in a landscape over time(Mathes, 2004) and which become self-reinforcing as

    subsequent generations of pedestrians follow what becomes an obvious path. Throgmorton &

    Eckstein (2000) also discuss Chicago transportation engineers use of desire lines to describe

    maps of straight-line origin-to-destination journeys across the city, in the process revealing

    assumptions about the publics desire to undertake these journeys. In either sense, desire lines

    (along with use-marks (Burns, 2007)) could perhaps, using economic terminology, be seen as a

    form of revealed user preference (Beshears et al, 2008) or at least revealed choice, with a

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    substantial normative quality.

    As such, there is potential for observing the formation of desire lines and then codifying them

    in order to provide paths that users actually need, rather than what is assumed they will need. As

    Myhill (2004) puts it, [a]n optimal way to design pathways in accordance with natural human

    behaviour, is to not design them at all. Simply plant grass seed and let the erosion inform youabout where the paths need to be. Stories abound of university campuses being constructed

    without any pathways to them.Myhill goes on to suggest that companies which apply this idea

    in the design of goods and services, designing systems to permit desire lines to emerge and then

    paying attention to them, will succeed in a process of Normanian Natural Selection (after Don

    Normans work).

    whereas this one has been paved after pedestrians wore a definite path.

    In human-computer interaction, this principle has become known as Pave the cowpathslook

    where the paths are already being formed by behavior and then formalize them, rather than

    creating some kind of idealized path structure that ignores history and tradition and human nature

    and geometry and ergonomics and common sense(Crumlish & Malone, 2009, p.17).

    Particularly with websites, analytics software can take the place of the worn grass, and in the

    process reveal extra data such as demographic information about users, and more about theiractual desires or intention in engaging in the process (e.g. Google is a database of intentions,

    according to Battelle (2003)). This allows clustering of behaviour paths and even investigation of

    users mental models of site structure. The counter-argument is that blindly paving cowpaths can

    enshrine inefficient behaviours in the longer-term, locking users and organisations into particular

    ways of doing things which were never optimal in the first place (Arace, 2006)form freezing

    function, to paraphrase Stewart Brand (1994, p.157).

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    From the point of view of influencing behaviour rather than simply reflecting it, the principle of

    paving the cowpaths could be applied strategically: identify the desire lines and paths of

    particular usersperhaps a group which is already performing the desired behaviourand then,

    by formalising this, making it easier or more salient or in some way obviously normative,

    encourage other users to follow suit.

    *It is worth differentiating, though, between a visionary approach which considers human

    behaviour and sets out to change it, and the approach attributed to some other treatments of the

    visionary architect personality, in which human behaviour is simply ignored or relegated as

    being secondary to the vision of the building itself. In fiction, Ayn Rands Howard Roark (in The

    Fountainhead, 1943) is perhaps an archetype; Sommers architect who learns to look at

    buildings without people in themquoted above is perhaps based on real instances of this

    approach.

    The ticket hall of Stratford City railway station, London, with Westfield logo and the Olympic

    Athletes Village under construction in the background, March 2010

    The politics of architecture, power and control

    I was aware that I could be watched from aboveand that it was possible to

    go much higher

    to become one of the watchers

    but I didnt see how it couldbe done. The architecture embodied a political message: There are people

    higher than you, and they can watch you, follow youand, theoretically, you

    can join them, become one of them. Unfortunately you dont know how.

    Geoff Manaugh, The BLDG BLOG Book (2009, p.17)

    Architecture can serve as a regulatory force (Shah and Kesan, 2007) and has been used to

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    influence and control public behaviour through embodying power in a number of ways. Direct

    use of architecture to change the economic or demographic make-up of areas ranges from

    policies of shopping centres and Business Improvement Districts to shift the social class of

    visitors to an area* (Minton, 2009), to Depression-era Tennessee Valley Authoritys mandate to

    revitalise impoverished areas through massive development programmes (Culvahouse, 2007), to

    government-driven use of settlements to occupy or colonise territories. In this latter context,Segal and Weizman (2003, p. 19), referring to Israel, comment that [i]n an environment where

    architecture and planning are systematically instrumentalizedplanning decisions do not often

    follow criteria of economic sustainability, ecology or efficiency of services, but are rather

    employed to serve strategic and political agendas.

    Vale (2008) discusses Pierre Charles LEnfants 1791 layout of Washington, DC, often seen as

    physically reifying the separation of powers principle contained in the US Constitution, by

    separating the buildings housing the branches of government, although Vale notes that LEnfant

    does not explicitly mention this as his intention. Along perhaps similar lines, Stewart Brand

    (1994, p.3) mentions Churchills 1943 request that the bomb-damaged Parliament be rebuilt

    exactly as it was beforeIt was to the good, he insisted, that the [House of Commons] Chamberwas too small to seat all the members (so great occasions were standing-room occasions), and

    that its shape forced members to sit on either one side or the other, unambiguously of one party

    or the other.Indeed, Churchills crossing the floor in 1904 (and again in the 1920s) perhaps

    relied on the physical layout of the chamber for its impact. Ittelson et al (1974, p.139) also note

    that [t]he eight months of deliberations in 1969, preceding the Paris Peace Talks, were largely

    centered on the issue of the shape of the table to be used in the negotiations.

    Internal building layouts are analysed for their power implications by Dovey (2008), who uses a

    system of space syntax analysis developed by Hillier and Hanson (1984) to examine diverse

    buildings such as Albert Speers Berlin Chancellery, the Forbidden City of Beijing, and theMetro Centre shopping mall in Newcastle-upon-Tyne. One recurring pattern in political buildings

    is the intentional use of something similar to what Alexander et al (1977, p.610), in a different

    context, call intimacy of gradienta diplomatic promenade(Dovey, 2008, p. 65) selectively

    revealing a sequence of anterooms to visitors, their permitted progress through the structure (the

    deepest level being the president or monarchs private study) calculated both to reflect their

    status and instil the requisite level of awe. Nicoletta (2003) looks at the use of architecture to

    exert social control in Shaker dwelling houses, e.g. the use of separate entrances and staircases

    for men and women, and the lack of routes through the house which did not result in observation

    by other members of the family.

    City layouts have been used strategically to try to prevent disorder and make it easier to putdown. Baron Georges-Eugne Haussmanns militaristically planned Paris(Hatherley, 2008, p.

    11), remodelled for Louis Napolon (later Napolon III) after 1848, had [t]he true goal

    ofsecur[ing] the city against civil war. He wanted to make the erection of barricades in Paris

    impossible for all timeWidening the streets is designed to make the erection of barricades

    impossible, and new streets are to furnish the shortest route between the barracks and the

    workers districts.(Benjamin, 1935/1999, p. 12). The Haussmann project also involvedthe

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    planning of straight avenues as a method of crowd control (artillery could fire down them at

    barricaded masses)(Rykwert, 2000, p.91). Scott (1998, p.59) likens thelogic behind the

    reconstruction of Paristo the process of transforming old-growth forests intoscientific forests

    designed for unitary fiscal managementpart of which involves, as Scott emphasies throughout

    his book Seeing Like a State, the idea of making a space (and the people in it) legibleto whoever

    is in power by removing or simplifying inconsistencies, anomalies and local practices to tamepotentially dangerous ceintures sauvages. Legibility affords measurement and standardisation,

    and these (fromDomesday Bookto the standardisation of surnames, to biometric IDs) afford

    modelling, regulation and control. Drawing on Hacking (1990), Scott (1998, p.92) suggests that

    it is but a small step from a simplified description of society to a design and manipulation of

    society, with improvement in mind. If one could reshape nature to design a more suitable forest,

    why not reshape society to create a more suitable population?

    Returning to the specifics of architectural schemes, New York master builder Robert Moses

    low parkway bridges on Long Island are often mentioned in a similar vein to Haussmanns Paris

    (Caro, 1975; Winner, 1986). These had the effect of preventing buses (and by implication poorer

    people, often minorities) using the parkways to visit the Jones Beach State Parkanother ofMoses projects. However, Joerges (1999) questions details of the intentionality involved,

    suggesting that the story as presented by Winner is more of a parable (Gillespie, 2007, p. 72)

    about the embodiment of politics in artefactsan exhortation to recognise that specific features

    in the design or arrangement of a device or system could provide a convenient means of

    establishing patterns of power and authority in a given setting,(Winner, 1986)than a real

    example of architecture being used intentionally to discriminate against certain groups (see also

    the forthcoming blog post POSIWID and determinism). Nevertheless, Flint (2009, p.44)

    suggests in his book on Jane Jacobs battles with Moses over New York planning, that, at least in

    his earlier years, Moses strove to model himself after Baron Haussmann.

    *Minton (2009, p.45) interviews a Business Improvement District manager in the UK who tells

    her explicitly that High margins come with ABC1s, low margins with C2DEs. My job is to

    create an environment which will bring in more ABC1s.

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    Pig ear skate stoppers near City Hall, London

    Disciplinary architecture and design against crime

    Where the homeless are ejected from business and retail areas by such

    measures as curved bus benches, window-ledge spikes and doorway sprinkler

    systems, so skaters encounter rough-textured surfaces, spikes and bumps added

    to handrails, blocks of concrete placed at the foot of banks, chains across

    ditches and steps, and new, unridable surfaces such as gravel and sand.

    Iain Borden, Skateboarding, Space and the City (2001, p.254)

    Perhaps difficult to extract from the political dimension of architecture is the notion of

    disciplinary architecture, covering everything from designed measures such as anti-homeless

    park benches to prison design, via Jeremy BenthamsPanopticon(1787) and Foucaults

    technologies of punishment (1977). Howell (2001) notes that this is often framed as

    defending the general public against undesirable behaviour by other members of the

    publicin this particular case again, measures to make skateboarding more difficult. Similar

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    different types of crime in different settingsfor example, 4.7 Access to rear of house: There

    should be no open access from the front to the rear of a house. Access might be restricted to full-

    height locked gates,addresses burglary and break-ins. Many of Poyners patterns make use of

    the principle of natural surveillance, described in Oscar Newmans influential bookDefensible

    Space: People and Design in the Violent City* (1972). Natural surveillance implies designing

    spaces to afford surveillance opportunities for residents and their agents(Newman, 1972, p.78)effectively, designing environments so that building users are able to observe others

    activities when outside the home, and feel observed themselves (a concept which, applied in the

    wider context of digital communications and social media, might be termedpeerveillance**).

    There should be parallels with Jacobs (1961) concept of eyes on the streetalthough as

    Minton (2009) points out, implementing natural surveillance via enclosed, gated communities

    where strangers will necessarily stand out means that the residents can become isolated, targets

    even for burglars who know that it is unlikely there will be any passers-by (or even passing

    police) to see their activities.

    Katyal (2002) provides a comprehensive academic review of Architecture as Crime Control,

    addressed to a legal and social policy-maker audience, but also interesting because of a follow-uparticle taking the same approach to examine digital architecture (see future article). One point to

    which Katyal repeatedly returns is the concept of architectural solutions as entities which subtly

    reinforce or embody social norms (desirable ones, from the point of view of law enforcement)

    rather than necessarily enforce them: Even the best social codes are quite useless if it is

    impossible to observe whether people comply with them. Architecture, by facilitating interaction

    and monitoring by members of a community, permits social norms to have greater impact. In this

    way, the power of architecture to influence social norms can even eclipse that of law, for law

    faces obvious difficulties when it attempts to regulate social interaction directly(Katyal, 2002,

    p. 1075).

    *Defensible space covers restructur[ing] the physical layout of communities to allow

    residents to control the areas around their homes.(Newman, 1996)

    **The author used Peerveillance for a pattern based on this concept in DwI v.1.0, at the time

    (March 2010) finding only one previous use of the term, on Twitter, by Alex Halavais. As of May

    2011, the tweet is no longer findable via either Twitter or Google searches.

    Implications for designers

    Designed environments influence peoples behaviour in a variety of ways,

    and some have been designed expressly with this intention, often for political orcrime prevention reasons

    This can range from high-level visions of influencing wider social or

    community behaviours, to very specific techniques applied to influence

    particular behaviours in a particular context; the use of patterns facilitates re-

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    use of techniques wherever a similar problem recurs

    Most patterns involve either the physical arrangement of building

    elementspositioning, angling, splitting up, hiding, etcor a change in

    material properties, either to change peoples perceptions of what behaviour ispossible or appropriate, perhaps by reinforcing or embodying social norms, or

    to force certain behaviour to occur or not occur

    There are also patterns around aspects of surveillancedesigning layouts

    which facilitate or prevent visibility of activity between groups of people

    In practice, patterns may be applied in combination to create different kinds

    of space with different effects on behaviour

    There is potential for paving the cowpaths strategically through design,

    identifying the paths of particular usersperhaps a group which is already

    performing the desired behaviourand then, by formalising this, making it

    easier or more salient or in some way obviously normative, encourage other

    users to follow suit

    By affecting so completely the way in which people spend their lives, political

    or police attempts to control behaviour through the design of environments can

    be controversial

    Some concepts related to influencing behaviour in the built environment may

    be transposed to other designed systems and contexts

    References

    3XN (2010)Mind Your Behaviour: How Architecture Shapes Behaviour. 3XN.

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