Ariba Sourcing On Premise Town Hall David Morel, Senior Manager April 2012 © 2012 Ariba, Inc. All rights reserved. CS

© 2012 Ariba, Inc. All rights reserved.

Ariba SourcingOn Premise Town HallDavid Morel, Senior Manager

April 2012

CS

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Disciplined Innovation ApproachCombining all customer experience into the journey

Functionality and usability testing Early access programs

and design partnerships

Connect connect.ariba.com

On-site customer visits

Feature surveys

Advisory councils and user groups


Ariba Exchangeexchange.ariba.com

Single Code Base

9s5

9r1

Future Releases

8.2.2On-Premise

On-Demand

Innovation Options…

10s1 11sSeries

12sSeries


Ariba Planning – Where it all starts

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Planning

•Planning processes: Strategic, ER, SR-CR

•Each processes has its own priority and timing for investments, enhancements and change requests

Develop-ment

•Define overall technical architecture

•Estimate effort

•Develop and test changes to the solution

Readiness

•Product Ready (milestones, Feature Validation, CAT)

•Ariba Ready (Internal KT, 13 Readiness teams)

•Customer Ready (KT and Early Access)

Release

•Change Management

•Communications

•Setup for Adoption

Support

•Premium support

•Issue and resolution management

•Escalation management

The overall goal for all planning processes is to maximum the return for customers and Ariba.


Ariba Planning Processes

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Strategic

(Ariba Drive

n)

•Ariba longer-term investments

•Often delivered over several releases

•5-20 features per OND release series

•100s of features per ONP release

Customer

(Customer Drive

n)

•Enhancement Request (ER) prioritized based on adoption needs

•Delivered in releases and SPs

•3-6 per SP; 30-50 per OND release.

SR-CR

(Quality

Driven)

•Service Request for quality-related fixes

•Priority: severe/critical defects

•Delivered in SPs and Hotfixes

•Hundreds per month

On-Demand• Quarterly releases

On-Premise• Every 18+ months

On-Demand• 5-8 week Service Pack

On-Premise• 8 week Service Packs

© 2012 Ariba, Inc. All rights reserved. 5

On-Premise Innovation

• Service Packs¨ 8-10 week cadence¨ Support for a Service Pack

for one year after General Availability

¨ Includes enhancements through 2012

• Point Releases¨ First one Q1 2014¨ 18-month cadence¨ Once delivered,

– Service Packs focused on stability, quality

• Network (s3) Releases¨ Every nine months

On-Premise Service PacksPrior to 2011 Now

Cadence Every 8-10 weeks Same

Service Pack Support

Support Two Service Packs (4 months)

Support Six Service Packs(12 months)

Content • Mostly S1 Defects, performance, certifications.

• Some straightforward features.

•Once another innovation vehicle is available, separate enhancements from defects

Documentation & Notifications

• Some new improvements based upon customer feedback.

• Technically focused

• Improved Connect • Improved Release Notes

♦ Business focused♦ Advance Notice of Next SP Contents

•Hot-Fix notifications• Improved Sizing Guide*•Safe Customization Guide*

© 2012 Ariba, Inc. All rights reserved. 6* End 2012 / Early 2013


Approved and Nominated ERsSP Approved / delivered Nominated

SP19 • Collaborative Requisitioning: Quick Enablement• Invoice Reconciliation via Email Approvals

SP20 • Ability to Cancel PCO if Pcard Expired• Better Pcard Composition• Support Word 2010 for Contracts• Browser Certifications: FF7, IE9, Safari 5• Custom date Confoguration

SP21 • Support Office 2010• Database Certification: Oracle 11gR2

SP22 • Websphere 8 on AIX 6 (Java 6)• Database Certification: DB2 9.7 existing platforms

SP23 • Websphere 8 on existing Platforms• Weblogic 10mp3 on existing Platforms

SP24 • Websphere 8 on RHEL

Notes:New recent requests: AIX 7, RHEL 6


Innovation Planning

Requirements Gathering

Ongoing

Discussion, Prioritization, and Selection

Requirements Clarification & Estimation

Build Test Validate

Readiness

Release

June 2012

Dec 2011

Q1 2014

Jan 2013

Q4 2013

PrioritizeProcess

Service Pack Innovation


Candidate 9r2 Upstream Features

• Cross Product¨ Multi-fact Reporting¨ Email Reporting¨ Workspace Message Board¨ Workspace Audit Trail¨ Advanced Approval Rules UI¨ Dynamic Team Member Rules

• Sourcing¨ Advanced Discovery Integration¨ Event Pre-requisites¨ Enable/Disable Bidder

Agreement¨ Conditional Content (in events

and profiles)¨ Buyer-created offline Excel

Bid Sheet


Upstream – Cross-Product CandidatesFeature Description

Multi-fact Reporting The new multi-fact feature will allow reporting users to create more meaningful detail level reports by allowing content from multiple tables to be joined together based on defined keys. Additional features include, new intelligent UI to improve usability when creating multi-fact reports and left-outer join support.

Email Reporting Allows the user to schedule reports to run in background. Results from the background execution can also be emailed to multiple users.

Workspace Message Board Ability to send an email from outlook, yahoo, etc directly to the workspace/project (all project types, contracts, sourcing, SIPM). We will scrape the email contents and log in the workspace including documents. This is useful for tracking offline email activity and storing in the project

Workspace Audit Trail Provides an audit trail of all activities in the projects (Contract, sourcing, SIPM) such as a task being added, project being changed/edited, team member being deleted..etc

Advanced Approval Rules UI Configurable approval rules provide an easy-to-use, graphical, browser-based management of all aspects of approval process creation and deployment. For each type of approvable document (also referred to as an approvable), you can build a flow diagram of approval rules, defining the conditions and actions for each rule. You can then test the approval process by previewing approval flows generated for selected test approvables.

Dynamic Team Member Rules The feature allows the administrator to dynamically assign team members to a project based upon rules.


Upstream – Sourcing CandidatesFeature Description

Advanced Discovery Integration Automatic creation and monitoring of Discovery Posts from within an event. Ability to find and include in your Sourcing event Discovery Suppliers that meet event criterion.Documentation: Event Management Guide; Chapter 9

Event Prerequisites Prerequisite questions can prevent participants from accessing the event data or submitting a response until they have provide satisfactory answers. Buyer can control what information is hidden until the prerequisite questions have been cleared.Documentation: Event Management Guide; Chapter 6, page 74

Enable/Disable Bidder Agreement This feature provides the ability in the template to disable the Bidder Agreement so suppliers would not have to agree to it prior to participating in the event.Documentation: Event Management Guide; Chapter 3, page 60

Conditional Content (in events and profiles)

This feature allows the buyer to define content to be hidden until responses to other questions meet a certain condition. The condition could be simple, based upon only one other content question, or complex, based upon responses to multiple questions. Documentation: Event Management Guide; Chapter 6, page 120

Buyer-created offline Excel Bid Sheet Custom offline response sheets enable you to create your own customized version of the Ariba Sourcing offline bid sheet. You have complete control over the customized offline response sheets you create and can utilize all the functionality available in Microsoft Excel. You only have to map cell values from your custom offline response sheet into the standard Ariba Sourcing offline bid sheet.Documentation: Event Management Guide; Chapter 17, page 291


We Want Your Feedback and IdeasHow You Can Get Involved:• Participate in the On-Premise User Groups. An Ariba

Solution Manager will be there to collect your feedback

• Volunteer to provide feedback and share your ideas to the Solution Manager for your product

• Get involved on exchange.ariba.com

• The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requests

• Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback

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http://connect.ariba.com/


Business OutcomeAriba Release Readiness Program

Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself.

1. Product is ready2. Ariba is ready3. Customers are ready

Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.

Don’t Miss the General Session Panel Today at 5:15 p.m.


• Sustainable Supply Chains through Vested Trading Partner Relationships

¨ Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.

¨ 5:15 p.m. – 6:00 p.m. – Florentine III and IV

Documents

Ariba Sourcing On Premise Town Hall David Morel, Senior Manager April 2012 © 2012 Ariba, Inc. All rights reserved. CS