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8/3/2019 Art of Being Successful
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Art of Being Successful
Brig S K Puri, Academic Dean
IIHMR, Jaipur
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PLEASANT
PERSONALITY
D
I
M
E
N
SIO
N
S
O
F
A
T
TR
A
C
TI
V
E
P
ER
S
O
N
A
LI
T
Y
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GOOD HEALTH
1.1. HIGH ENERGY LEVELHIGH ENERGY LEVEL
2.2. FULL OF ZEALFULL OF ZEAL
3.3. ACTIVEACTIVE
4.
4.
LONG WORKINGH
OURSLONG WORKINGH
OURSWITHOUT GETTING TIREDWITHOUT GETTING TIRED
5.5. NEAT AND CLEANNEAT AND CLEAN
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GOOD HEALTH6.6. REGIMENTED EATING HABITS ANDREGIMENTED EATING HABITS AND
NUTRITIOUS DIETNUTRITIOUS DIET
7.7. FREE FROM STRESSFREE FROM STRESS
8.8. PERIODIC RESTS AND GOOD SLEEPPERIODIC RESTS AND GOOD SLEEP
9.9. FRESH FACEFRESH FACE10.10. FRESH BREATH AND LIGHTFRESH BREATH AND LIGHT
STOMACHSTOMACH
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PLEASANT
PERS
ONALITY
WALK STRAIGHT AND WITH AWALK STRAIGHT AND WITH A
POISEPOISE RIGHT AND NICE POSTURERIGHT AND NICE POSTURE
RIGHT DRESS SENSERIGHT DRESS SENSE
9 - 4
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DRESS SENSE Always dress toAlways dress to
impress!impress! (Leave a good(Leave a good
impression, not aimpression, not a
fashion statement.)fashion statement.)
Never underestimate theNever underestimate the
powerpower
of aof a teamteam uniform!uniform!
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BEHAVIOURAL EXCELLENCE
AND ETIQUETTES
Be kindBe kind
Respect othersRespect others
Always stand up while greetingAlways stand up while greeting
elders. Ensure seats for them.elders. Ensure seats for them.
Accept others with theirAccept others with their
strengths as well asstrengths as well as
weaknessesweaknesses9 - 6
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BEHAVIOURAL EXCELLENCE AND ETIQUETTES
While entering a room, dont slamWhile entering a room, dont slam
doors.doors.
Dont make unnecessary gesturesDont make unnecessary gestures
Dont play with your watch chain whenDont play with your watch chain when
with otherswith others
Dont shoutDont shout
Dont make fun of othersDont make fun of others
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BEHAVIOURAL EXCELLENCE
AND ETIQUETTES
Learn table manners while taking meals.Learn table manners while taking meals.
Learn the use of spoon, knife and fork.Learn the use of spoon, knife and fork.
Respect privacy of others. Dont takeRespect privacy of others. Dont take
undue interest in the personal affairs ofundue interest in the personal affairs of
people.people.
When entering someones room, alwaysWhen entering someones room, alwaysfirst knock the door.first knock the door.
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BEHAVIOURAL EXCELLENCE AND ETIQUETTES
While introducing two people, firstWhile introducing two people, firstaddress the senior person. Also firstaddress the senior person. Also first
address a woman.address a woman. Shake hands firmly and politely.Shake hands firmly and politely.
Engage in charming conversation.Engage in charming conversation.
Never use foul language or abuses inNever use foul language or abuses inyour speech.your speech.
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BEHAVIOURAL EXCELLENCE
AND ETIQUETTES
Dont bragDont brag
Dont dominate a discussion.Dont dominate a discussion.
Develop the art of listeningDevelop the art of listeningcarefully. Pay attention to whatcarefully. Pay attention to whatpeople say.people say.
Dont stare at peoples faces. TheyDont stare at peoples faces. Theywill be embarrassed.will be embarrassed.
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BEHAVIOURAL EXCELLENCE AND ETIQUETTES
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Dont interrupt when others are talking. Avoid contradicting people. If you differ,
be tactful.
Dont say, I have heard that before. Dont sneer. Dont make fun of others. Dont read others private letter and
messages.
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BEHAVIOURAL EXCELLENCE AND ETIQUETTES
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Never make false promises Always apologize and explain when a
promise is not fulfilled. Be punctual. Respect other peoples
time. Be polite while saying no. Give reason
why you are saying no.
Appreciate people sincerely.
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BEHAVIOURAL EXCELLENCE AND ETIQUETTES
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SMILE
A smile generates more smiles
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VOICE AND COMMUNICATION
AA personperson is half before heis half before he
talkstalks Develop command onDevelop command on
languagelanguage
Choose right wordsChoose right words
Dont speak very loudlyDont speak very loudly Speak in a soft andSpeak in a soft and
melodious voice (voicemelodious voice (voicetraining )training )
Speak softly on phoneSpeak softly on phone
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Give proper pausesGive proper pauses
The pace of speech shouldThe pace of speech should
be such that the personbe such that the personunderstandsunderstands
Develop the art of listeningDevelop the art of listening
Dont cut others talkDont cut others talk
Speak your mind with logicSpeak your mind with logic Master the art of speakingMaster the art of speaking
VO
ICE AND
COMMU
NICATIO
N
Innovation and
Creativity occur
when?
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9 - 16
Courtesy and PolitenessCourtesy and Politeness
Proper Etiquette (Including eProper Etiquette (Including e--mail, chatting, SMSmail, chatting, SMSand Phone)and Phone)
Correct words and styleCorrect words and style
Right Body LanguageRight Body Language
ClarityClarity
EmpathyEmpathy
ToleranceTolerance
VOICE AND COMMUNICATION
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Smiling is infectious,
you catch it like the flu,
when someone smiled at me today,
I started smiling, too
I passed around the corner,
and someone saw my grin,
when he smiled I realized,
Id passed it on to him
I thought about that smile,
then realized its worth,
a single smile, just like mine,
could travel round the earthSo, if you feel a smile begin,
dont leave it undetected:
Lets start an epidemic quick and get
the world infected!
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