Arteria Interactive Advantage: Power of Your SAP ERP

Extended with Automated Forms

July 2014

Agenda

Introduction to Arteria

Business Needs

Solution Overview

Customer Case Studies

Arteria Technologies

Introduction

• Arteria is a 7 year old organization and is located at the International Tech Park, Bangalore.

• The management team comprises of former employees of SAP Labs India with several years of development, implementation and consulting experience.

• Arteria is exclusively focused on developing products and solution extensions on SAP technology platform, helping customers leverage the potential of Cloud (HANA Platform), Mobility (Sybase/SMP), BI (Business Objects) & On-Premise (NetWeaver) components.

• Our products have been implemented at industry leaders and we have a rich experience in executing projects at >100 customers in multiple verticals.

Quality Certifications

• All SAP projects have ISO 9001:2008 certification.

• All SAP projects have ISO 27001:2005 certification.

• SEI CMMI DEV 1.2 Level 3 Certified.

• SAP AQM Program Member.

Partnership with SAP

• SAP PartnerEdge Application Development Partner.

• SAP Co-Innovation Labs (COIL) partner

• SAP Services Partner.

• SAP Channel Partner (VAR).

Arteria Innovation Journey

Source: Gartner, Inc., Cool Vendors in the SAP

Ecosystem, 2013, Authors: Derek Prior | Thomas

Otter | Gilbert van der Heiden | Sunil Padmanabh |

Christian Hestermann, 18 April 2013

“

We consider our inclusion in the Cool Vendor report by Gartner, a confirmation of our

mission to enable customers to leverage the power of enterprise systems using mobility

and portal technologies, thereby improving business performance.

We continue to innovate with our product roadmap; the upcoming launch of cloud version

of our products will further enhance our market position. Our strength is our capabilities to

build solutions with quick ROI and help customers extend their SAP ERP processes to

business partners and employees, while staying invested on the SAP technology platform.

Sriram Kanuri,

CEO – Arteria Technologies

PartnerPortalAdvantage is SAP

Certified

Founder Member @ SAP Co-Innovation

Labs, Bangalore

Launch of Apps and Solution developed at Co-Innovation Labs

Arteria apps featured at the launch of SAP

EcoHub and SAP Store

Arteria’s co-innovation journey on enterprise mobility is

published

Invited to HANA Cloud Platform Early Adoption Program

Awards & Recognitions

• SAP Pinnacle Awards 2014: Application Development Partner of the Year

• Open Text Partner of the year 2014 & SAP Competence Select partner

• Best SAP NetWeaver Process Integration Partner in APJ

• CIO Choice Award 2014 for “Secondary Sales” product portfolio

• SAP ACE Award for Public Services for “Best Run in Procurement” at Airports Authority of India

• SAP APJ Regional Partner Excellence Award 2014 for Software Innovation

• SAP ACE Award 2013 with Luminous Power Technologies for using SAP Solutions in an

Innovative Way

• Mobility Recognition Award from SAP India

Customer Recognition and Validation

Continuous Innovation with SAP and Customers

Successful Partnerships

Arteria’s Product and Services

Portfolio

Stockist/

Distributor

Manual processes for

supplier & Sub

contractor

collaboration.

Stockist/

Distributor

Stockist/

Distributor

Typical business process automation covering supply chain &

distribution network

C&F

C&F

Manufacturing

Operations

CO Warehouse

C&F

Supplier

Internal Operations are

integrated & configured in

SAP ERP

Z transactions for

C&F to update

material movement

Manual interactions

with the distributors

for orders, dispatches

and outstanding.

Limited integration

to SAP ERP from

remote depots

Sub-Contractor

Delayed Workflow

approvals as

executives on the move

SAP

Regional sales team

usually has no access

to SAP ERP

No SAP system access

to field force to check

order status, inventory &

outstanding's

“Excel” based

secondary sales

capture & analysis

Arteria Products

Business Networks

• SupplierPortal Advantage

• CFA Advantage

• DealerConnect Advantage

• SecondarySales Advantage

Mobility

• mApprove Advantage

• mSalesForceAutomation Advantage

• mSecondarySales Advantage

• mDepot Advantage

• mInspection Advantage

• mPlantMaintenance Advantage

Business Analytics

•Dashboards Advantage“

During the course of the project and the interactions held with your team members, we

have found your team to be extremely professional and willing to take that extra effort for

understanding the customer requirement and even challenging us when our thought

process might have been unclear.

Arteria Products

Business Networks Mobility Analytics

Arteria Productized Services and Expert Consulting

Analytics & Reporting

• BW on HANA

• BI & Analytics Implementation

OpenText Extensions for SAP

• Extended Content Management (xECM)

• Portal Content Management (PCM)

• Data Archiving & Document Access

• Vendor Invoice Management (VIM)

Rapid Deployment Solutions

• Arteria RDS for Analytics

• Arteria RDS for Mobility

• Implementing standard SAP RDS

Cloud

• HANA Cloud Platform

• HANA Cloud Integration

• SAP Mobile Platform Cloud Edition

Business Process Management

• SAP NetWeaver Process Orchestration & PI

• Financial Services Network / Bank Connectivity

User Productivity

• Screen Personas

• Fiori

• SAP NetWeaver Gateway & Mobile Platform

• SAP NetWeaver Portal

“

SAP congratulates Arteria

Technologies for excelling in

their partnership with SAP

and winning the Best SAP

NetWeaver Process

Integration Partner Award.

Arteria has extended the

value of SAP NetWeaver to

our customers and has

empowered them with tools

and methodologies for

achieving business

excellence.

We look forward to working

together further to continue to

drive co-innovation and

provide further value for our

customer base.

- SVP and CTO, SAP APJ

Arteria ILM Practice for OpenText Extensions

Data & Document Archiving

• >20+ Implementations for ERP, BW and CRM

• Integrating document / unstructured content for master data management and

business processes (order-to-cash, procure-to-pay, hire-to-retire)

• Industry specific document processes for Life Sciences and Process Industries

Content Management

• Implementations for xECM (Life Sciences) and PCM (Consumer Goods

Manufacturer)

Vendor Invoice Management

• Shared Services Scenario

• Integrated into Arteria SupplierPortal Advantage

As part of our service strategy to help Dr.Reddy’s manage and optimize their datagrowth, OpenText Archiving was a keycomponent because it ensured regulatorycompliance, SAP data consistency and zerodown time

Arteria AMS Services

Incidence Management

Rele

ase M

an

ag

em

en

tCh

an

ge M

an

ag

em

en

t

Problem Management

Application Management

Support

Functional Support

• Monitoring

• R/3 Modules

• NDP (APO, CRM, SRM, SCM)

• Configuration

• Unit Testing, Integration testing

and Regression testing

• Documentation

• Training

Basis

• Monitoring

• Client Management

• System Tuning

• New Version installation

• New Client Creation

• Transportation

Management

• Patch Applications

Security &

Authorization

• Global roles

• Managing User profiles

• Business Roles

• Creating New Users

Archiving

• Set-up Archival Strategy

• Interface to 3rd party

Archival system

• Restore proceduresData Management

• Assist Master data uploads

DBA & OS

• Database Installation

• Preventive Maintenance

• Tuning

• Os installation

• System backups

Help Desk

• Centralized Helpdesk

• Level 1 Support

• Knowledge Repository

Development support

• ABAP

• BW

• EDI/EAI

• Portal

Arteria Customers

Automotive

(OEM and Auto

Components)

Consumer

Products and

Retail

Cement & Mill

Industries

Arteria Customers

Discrete

Manufacturing

Process

Industries

Financial

Services

Life Sciences

Diversified

Groups

Key Productized Services and Expert Consulting Implementations

• Leader in ILM for SAP-OpenText Data Archiving & Document Access, Vendor Invoice Management

and Portal Content Management

• >20+ implementations in various verticals

Process

Orchestration

• Large scale integration projects with SAP and non-SAP systems including EDI scenarios with large

retailers like Walmart

• Development & consulting partner for Bank Business Networks with 100+ implementations

• Transformation projects that help customers leverage their SAP technology investment with Arteria

products, industry knowledge and design approach

• Agro – Use of Mobility to enable procurement process in villages

• Media – SAP ERP Integrated Ad-sales booking agency portal

• Cement – Process automation for order, dispatch and batching in RMC

• Auto Industry focused packaged offering for Analytics

• Large media house implementation with BW, BO and HANA

AMS Models and Implementations

• Arteria Product Support & Enhancement for >40 customers (business hours support)

• Integration to SAP Support Channel

• Outsourced SAP and non-SAP AMS with a dedicated team, hotline and leased line to customer

data center

• 24*7 technical support and business hours for applications

• Technical monitoring for key SAP instances like Portal, Data Warehouse, and Mobility servers

• Ad-hoc BASIS services for performance tuning, upgrades and support packs.

• Ticket based expert consulting / projects / enhancements

• SAP Rollouts, technical enhancements, custom development projects

Applications

Key Greenfield SAP Implementations

SAP ERP implementation & support for Bhilwara Milk Union covering FI, CO, MM, Milk Procurement,

SD and Integration with Production Planning

SAP SRM Public Sector Procurement implementation & support at Airports Authority of India for 170

locations. The implementation was adjudged as “Best Run in Procurement” as part of SAP ACE Awards

for Public Services.

SAP ERP & Warehouse Management Implementation at Maharashtra State Warehousing Corporation.

The scope covers FI, CO, MM, HR, WM, Enterprise Portal, & Business Intelligence modules

SAP Loans, Collaterals, Treasury and SAP HR implementation at PTC Financial Services

SAP ERP Implementation at The Corps of EME, Indian Army. The scope covers plant maintenance

(PM) and human resources (HR) modules at New Delhi location.

Business Needs & Arteria-SAP

Co-Innovation Solutions for

Interactive Advantage

Business Problems

Limitations of paper-based forms processes

• Paper forms are error-prone and easily outdated.

• Processes require manual data re-entry.

• Process status is hard to track.

• Paper forms produce high costs (e.g. production,

storage)

Casual users are typically unfamiliar with

Enterprise applications

• Need a more intuitive way to deliver apps to the casual user

Compliance

• Can’t get away from paper based processes to comply

with government laws and regulations

Limited or no access to SAP

• External Users (Suppliers, dealers and mobile employees)

are disconnected from processes

The Solution: Interactive Advantage

• Personalized: Provide customers and employees with personalized forms generated directly from SAP applications

• Interactive: Capture data that can flow directly back to SAP system - eliminating the need for error prone, manual data input

• Customizable: Customize forms to meet your specific business needs,

• Intuitive: Designed to reflect the familiar "look and feel" of the paper forms they replace Allow users to print forms

• Extend the reach: Enterprise applications can reach much broader set of users – dealers, suppliers, customers, employees on

move with off-line forms

• Tightly Integrated with SAP applications with automatic workflow trigger capability.

• Make the Complex Simple. Make the Simple Transparent

SAP Interactive Forms by Adobe – How it works?

• Complete a form with the Adobe Reader software while online or offline.

• Role based pre-population of data

• Online and offline

• Client side and server side validations

• Submit by email, upload or portal based workflows

• The system automatically transfers the data from the form to the SAP application using XML

Interactive Advantage: Finance – Process Improvements

BEFORE

Vendor Payments – Slow and error-prone

• Invoices received in paper forms

• Data re-entry in ERP system

• Payment runs

Employee Re-imbursements – slow and non-uniform work load

• Employees have to spend time while in office to file reimbursement

• Delayed reimbursements fillings leading to reimbursement pile-ups towards the month or quarter end

• Productivity of the employees reduced. Filling cumbersome forms instead of performing business tasks

Government and legal compliance

• Re-enter the information in various regulatory forms

• Archiving huge number of paper records

AFTER

Efficient Vendor Payments

• Adobe forms based invoices directly triggering the workflows for approval

• No Data re-entry. Faster payment runs

Faster Employee Re-imbursements and uniform work load

• Offline forms for travel re-imbursements

• Improved productivity. Can be filled anywhere even without access to SAP system

• Reduced reimbursement pile-ups. Uniform distribution

Government and legal compliance

• Automatic creation of regulatory forms

• Can be archived in soft PDF format

Interactive Advantage: Sales and Marketing – Process

Improvements

BEFORE

Sales and Service order entry and reporting – Slow and error-prone

• No remote or offline access, re-typing and error prone

• No standard and automated way to capture sales reports from dealers and sales force

• Complex and time consuming order entry forms

Administrative Processes – slow and time consuming

• Sales executives spending a lot of time in filing expense reports, travel reports and other administrative work

• Productivity of the employees reduced. Filling cumbersome forms instead of generating business

Ineffective Lead management

• Loss of leads due to non-accessibility of systems remotely

• Slower lead response time

AFTER

Fast, simple and accurate Sales and Service order entry and reporting

• Simple interactive PDF offline forms for automated order entry and reporting

• Standard reporting formats without need to reenter the data in multiple systems

Easy and automated Administrative Processes

• Sales executives using easy and automated processes with Adobe offline forms for filing expense reports, travel reports and other administrative work

• Concentrating on business generation. No or very little time consumes in administrative processes

Effective Lead management

• Offline and remote forms enable accurate capture of lead in right format and in time

• Faster lead response time

Interactive Advantage: Procurement and Materials – Process

Improvements

BEFORE

Cumbersome material master creation

• Paper or spreadsheets based creation

• No standard, automated and fast way to capture various views of material master

• Manual workflows

Tedious quotation compilation

• Non-standard format of quotations received from different suppliers

• Manual and time consuming compilations

Time consuming material receipts

• Disconnected processes with suppliers.

• Time consuming unloading and goods receipt process

AFTER

Fast, simple and accurate material master creation

• Paperless process – can work even offline. Form based validations for ensuring accuracy

• Standard, automated and fast capture of various material master views

• Automated workflows with EP and adobe forms

Easy and automated Administrative Processes

• Adobe forms based standard quotation templates

• Automatic data capture in SAP system. No compilations

Fast and accurate material receipts

• Offline Adobe forms based templates for ASN, Challan and Goods Receipt

• Faster and accurate

Interactive Advantage: HR and IT – Process Improvements

BEFORE

Slow and manual HR processes

• Slow new employee induction process

• Disconnected Performance Management process

Slow IT Processes

• Paper based or manual IT hardware and software request

• Slow resolution of IT trouble tickets

AFTER

Fast and automated HR processes

• Offline Adobe form for “My First Day”

• Adobe forms and EP based offline/online performance

management workflows

• Easy and automated administrative processes

Fast IT problem resolutions

• Adobe forms based offline templates for IT ticket creation and software/hardware requests

• High employee productivity

Interactive Advantage: Pre-packaged Adobe Workflows

Corporate

•Travel Request

•Travel Expense

•Reimbursements

Sales

•Customer Registration

•Sales Order Entry

Materials Management

•Material Master

•Purchase Requisition

•Supplier Quotation

•Purchase Order

•ASN

HR

•Personal Information

• Income Tax Declaration

•Performance Appraisal

Customer Case Studies

Case Study: India’s leading business house and conglomerate

Description

Custom Performance Appraisal process with support for

offline data entry and paper like look and feel.

Existing Challenges

• Performance Appraisal process involves interaction

between the employee and the manager. SAP HR

supports BSP form base online entry which was

cumbersome.

Achievements

• High Volume - Support for 35,000 employees and

multiple Group Companies.

• End-to-End development including user acceptance

in 1 month.

Case Study: Leading telecom company

Description

Workforce is on the field and would like to enable

multiple channels of access to SAP ERP including offline

Adobe forms.

Existing Challenges

• Unable to leverage SAP implementation and provide

full benefits to their employees.

• Employees need to be connected to corporate

network to perform common HR transactions.

Achievements

• Leave Request, Cancellation, Approvals,

Attendance, Travel forms delivered jointly with SAP

• Email based offline capability for creating, updating

and approvals.

Case Study: One of the Largest Media Company

Description

Implement easy to use offline workflows for order, indent

& invoice process for branches and Shared Services

Center.

Existing Challenges

• Branches carry out document intensive process and

are connected to SAP.

• Supporting documents get lost and hard to track

workflow processes

Achievements

• Offline adobe forms are used initiate workflows with

attached scanned images of supporting documents

• Email based offline capability for creating, updating

and approvals and integration to DMS using

OpenText.

Case Study: Surfactants and Specialty Chemicals for Home and

Personal Care segments

Description

Implement easy to use offline workflows for creating

masters in SAP ECC.

Existing Challenges

• Excel based uploads with email workflows for

creating masters in SAP.

• No audit trail and traceability due to manual

processes.

Achievements

• Simplified the master creation process by

implementing Adobe Forms and workflows for

Material Master, Vendor Master, Customer Master,

BOM, Material Master, Customer Price Master

Case Study: Auto Components Manufacturers

Description

Implement easy to use offline workflows for creating

material masters & capex approvals in SAP ECC.

Existing Challenges

• Excel and email based mechanism to gather and

upload masters

• Capital Expenditure Approval process maintained

outside of SAP ECC

Achievements

• Simplified Material Master and BOM Master process

• Introduction of Capex process within SAP ECC

using Adobe Forms with easy to use UI and

workflows

Interactive Advantage: Benefits Summary

Interactive Advantage offers pre-packaged scenarios of workflows coupled with Adobe Forms. It Covers Finance, Sales &

Marketing, Procurement Materials Management and Human Capital Management areas for your organization. The scope of

deployment of the scenarios is targeted at 80% productized and 20% specific to individual customers with a deployment time

of 3-4 weeks per scenario

.

Prepackaged Offline workflows

• Interactive: Capture data that can flow directly back to SAP system - eliminating the need for error prone, manual data input

• Intuitive: Designed to reflect the familiar "look and feel" of the paper forms they replace Layout: Allows users to print forms

Feature Rich

• Enhances Productivity: Offline support allows users to continue work and process work items even when not connected to the network

• Extend the reach: Enterprise applications can reach much broader set of users – dealers, suppliers, customers

Lower TCO

• Tightly Integrated with SAP applications with automatic workflow trigger capability and customizable to meet specific business needs

• Pre-Delivered Scenarios and workflows based on Adobe Forms for various departments. With a quick go-live and deployment for an increased ROI

Thank youArteria Technologies Pvt. Ltd.

Level 1, Innovator,

International Tech Park, Whitefield,

Bangalore – 560066

India.

Web: www.arteriatech.com

Email: sales@arteriatech.com

Phone: +91 80 4242 3800