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Article An ethnographic study exploring the role of ward- based Advanced Nurse Practitioners in an acute medical setting Williamson, Susan, Twelvetree, Timothy, Thompson, Jacqueline and Beaver, Kinta Available at http://clok.uclan.ac.uk/5577/ Williamson, Susan ORCID: 0000-0002-9635-4473, Twelvetree, Timothy, Thompson, Jacqueline and Beaver, Kinta ORCID: 0000-0002-6552-2323 (2012) An ethnographic study exploring the role of ward-based Advanced Nurse Practitioners in an acute medical setting. Journal of Advanced Nursing, 68 (7). pp. 1579-1588. ISSN 03092402  It is advisable to refer to the publisher’s version if you intend to cite from the work. http://dx.doi.org/10.1111/j.1365-2648.2012.05970.x For more information about UCLan’s research in this area go to http://www.uclan.ac.uk/researchgroups/ and search for <name of research Group>. For information about Research generally at UCLan please go to http://www.uclan.ac.uk/research/ All outputs in CLoK are protected by Intellectual Property Rights law, including Copyright law. Copyright, IPR and Moral Rights for the works on this site are retained by the individual authors and/or other copyright owners. Terms and conditions for use of this material are defined in the http://clok.uclan.ac.uk/policies/ CLoK Central Lancashire online Knowledge www.clok.uclan.ac.uk

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Page 1: Article An ethnographic study exploring the role of …clok.uclan.ac.uk/5577/1/Williamson S (2012) Journal of...Review Copy 1 An ethnographic study exploring the role of ward-based

Article

An ethnographic study exploring the role of ward­based Advanced Nurse Practitioners in an acute medical setting

Williamson, Susan, Twelvetree, Timothy, Thompson, Jacqueline and Beaver, Kinta

Available at http://clok.uclan.ac.uk/5577/

Williamson, Susan ORCID: 0000­0002­9635­4473, Twelvetree, Timothy, Thompson, Jacqueline and Beaver, Kinta ORCID: 0000­0002­6552­2323 (2012) An ethnographic study exploring the role of ward­based Advanced Nurse Practitioners in an acute medical setting. Journal of Advanced Nursing, 68 (7). pp. 1579­1588. ISSN 03092402  

It is advisable to refer to the publisher’s version if you intend to cite from the work.http://dx.doi.org/10.1111/j.1365-2648.2012.05970.x

For more information about UCLan’s research in this area go to http://www.uclan.ac.uk/researchgroups/ and search for <name of research Group>.

For information about Research generally at UCLan please go to http://www.uclan.ac.uk/research/

All outputs in CLoK are protected by Intellectual Property Rights law, includingCopyright law. Copyright, IPR and Moral Rights for the works on this site are retained by the individual authors and/or other copyright owners. Terms and conditions for use of this material are defined in the http://clok.uclan.ac.uk/policies/

CLoKCentral Lancashire online Knowledgewww.clok.uclan.ac.uk

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Review Copy

An ethnographic study exploring the role of ward-based

advanced nurse practitioners in an acute medical setting

Journal: Journal of Advanced Nursing

Manuscript ID: Draft

Manuscript Type: Original Article

Keywords: Advanced Practice, Ethnography, Skill mix, Clinical Nurse Specialist, Holistic Care

Category: Nursing

Journal of Advanced Nursing

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An ethnographic study exploring the role of ward-based advanced nurse practitioners in

an acute medical setting

ABSTRACT

Aim. This paper is a report of a study that aimed to examine the role of ward based

Advanced Nurse Practitioners (ANP) and how they impact on patient care and nursing

practice.

Background. The international impact of revised doctor/nurse skill mix combined with a

focus on improving quality of care whilst reducing costs has altered the pattern of

healthcare delivery. The diversity and implementation of advanced nursing practice roles

has developed globally over the last decade. However, the role and expectations for ward

based ANPs lacks clarity, which may hinder effective contribution to practice.

Methods. This study used an ethnographic approach to explore the ANP role. This included

participant observation of five ward based ANPs working in a large teaching hospital in the

North West of England during 2009, complemented by interviews with ANPs, 14 ward

nurses and five patients. Data were descriptive and broken down into themes, patterns and

processes to enable interpretation and explanation.

Results. The overarching concept that ran through the analysis of data was that of the ANP

as a lynchpin, using their considerable nursing expertise, networks, and insider knowledge

of health care systems not only to facilitate patient care but to develop a pivotal role

facilitating nursing and medical practice. Sub-themes included enhancing communication

and practice, acting as a role model, facilitating the patients’ journey and pioneering the

role.

Conclusion. Ward based ANPs are pivotal and necessary for providing quality holistic patient

care and their role can be defined as more than junior doctor substitutes.

Key words: advanced nurse practitioners, specialist nurses, skill mix, ethnography,

participant observation

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Summary Statement

What is known

• The role of Advanced Nurse Practitioners (ANP) in practice is not clearly defined.

• A lack of role definition and management support causes barriers to advanced

nursing practice.

• ANPs can undertake some of the role of junior doctors.

What this paper adds

• The role of the ward based ANP is pivotal to the management and delivery of quality,

holistic patient care.

• ANPs are highly valued in a ward setting as they are accessible and provide an inter-

professional communication channel, a technical and knowledgeable resource, and

continuity of care.

• ANPs perceive inadequacies in their educational preparation.

Implications for Practice and/or Policy

• Ward based ANPs could improve the response to Early Warning Score (EWS) triggers.

• Ward based ANPs are believed to have a positive impact on length of patient stay

and discharge procedures.

• Further work is needed to evaluate the impact of ward based ANPs on admissions to

High Dependency or Intensive Care Units (HDU/ICU)

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INTRODUCTION

The diversity and implementation of advanced nursing practice roles has developed globally

over the last decade, often in response to localised initiatives based on revised doctor/nurse

skill mix (Ball & Cox 2003, Bryant-Lukosius et al 2004, Buchan & Calman et al 2005, Gardner

et al 2007). A reduction in junior doctors working hours and more structured supervision

requirements for training spurred the development of more specialist and advanced nursing

roles, which equipped nurses to take on many procedures and tasks traditionally associated

with junior doctors (NHS Executive 1991, Cox 2001). Advanced nursing practice creates

enhanced levels of competency with a positive impact on patient care; higher levels of

educational preparation impact on patient mortality and patient satisfaction (Aiken et al

1994, Clarke & Aiken 2003, Rothberg et al 2005). However, there is much confusion about

variability in nursing roles, titles, and expectations (Ball & Cox 2004, Bryant-Lukosius 2004,

Laurent et al 2009). To date there has been no investigation of the actual, rather than

theoretical or perceived role, of ward based Advanced Nurse Practitioners (ANP) and their

potential impact on patient care and nursing practice. This study aimed to address this gap

in knowledge, using ethnographic techniques to identify and clarify the role and impact of

ward based ANPs in a large teaching hospital in the North West of England.

BACKGROUND

The term “advanced nursing practice” encompasses many specialist roles within nursing but

does not define them and in developed English speaking countries, particularly Australia,

Canada, the United Kingdom (UK) and United States (US) has led to the term being used to

describe specialist nursing roles with a wide variation in scope of practice and educational

qualifications (Aiken et al 1994, Mundinger et al 2000, Ball & Cox 2003, Bryant-Lukosius et al

2004, Gardner et al 2007, Gardner et al 2008, Pulcini et al 2009). In the US and UK, nurses

with advanced practice skills were originally employed in primary care to ease General

Practitioners (GP) workload and to provide enhanced primary care services (Brown &

Grimes 1995, Mundinger et al 2000, Horrocks et al 2002). However, it is not clear what

added value these highly skilled and trained nurses bring to secondary care.

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Recent studies have attempted to distinguish the often subtle difference between nurses in

advanced nursing practice roles such as ANPs and Clinical Nurse Specialists (CNS). A CNS

uses advanced nursing skills within a given specialist area while an ANP works across

specialism’s in much the same way as junior doctors (Gibson & Bamford 2001,Austin et al

2006, Gardner et al 2007, Mitchell et al 2010). It is interesting that the use of ANPs has been

largely confined to specialist areas, as the reduction in junior doctors hours in the UK

affected all areas of patient care including general in-patient wards. It is argued that ANPs

have not just filled the gap left by a reduction in junior doctors’ hours, but also use their

expertise to identify and fill gaps in service provision (Ball & Cox 2004, Gardner et al 2008,

Laurent 2009).

Whilst the experience and skills of ANPs can be used to define many of the characteristics of

advanced nursing practice, capabilities go beyond these competencies to include high levels

of self efficacy, creativity and innovation in complex situations while working effectively as

part of multidisciplinary teams (Gardner et al 2007, Gardner et al 2008, Pulcini et al 2009).

Additional training and education enable ANPs to perform patient consultations, physical

examinations, arrive at a differential diagnosis and prescribe where appropriate. However,

on an international level it is evident that hospital based ANPs are often appointed,

educated and trained without clear definition of what their employers expect of them (Ball

& Cox 2004, Bryant-Lukosius et al 2004, Buchan & Calman et al 2005 Garner et al 2008).

In spite of studies identifying what the role of ANPs should be and what ANPs are able to do,

there is little evidence describing what ANPs actually do to fulfil their role and how this

impacts on nursing practice and patient care (Ball & Cox 2003, Bryant-Lukosius et al

2004,Lloyd-Jones 2005, Gardner et al 2007, Gardner et al 2008, Mitchell et al 2010). This

study aimed to examine these issues.

AIM

To examine the role of ward based ANPs and how they impact on patient care and nursing

practice.

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METHOD

Design

A qualitative ethnographic design was chosen using non-participant observation and semi-

structured interviews. Ethnography explores people’s behaviour in a natural rather than

contrived setting in order to interpret and explain behaviour in the context of the rules,

roles and expectations of culture (Fetterman 1989, O’Leary 2004, Hammersley & Atkinson

2007). Observation in a health care setting allows the collection of naturally occurring data

and events that are often taken for granted without causing disruption or interruption. It

enables the identification of the context in which events happen and examines associations

between events and the effectiveness of the actions of the participants (Ritchie & Lewis

2007). Although individual in-depth interviews are time consuming they complement the

observation and are a key part of the interpretation of observed events (Spradley 1980).

Interviews allow participants to provide their own interpretation of events and describe

personal feelings about experiences within their position in a particular environment.

Participants

Study participants were recruited in two stages. Initially the practice of five ANP’s employed

on acute medical wards at a large teaching hospital in the North West of England was

observed. Direct observation was considered essential in gaining a full understanding of

how ANPs function and communicate in clinical reality as perceived action and actual action

may differ. Following the observation interviews were conducted with all five ANP’s, a

sample of 14 ward nurses, stratified by job title, and five patients.

Data Collection

Observation

Prior to commencing the formal observation period, time was spent meeting the ANPs’ and

shadowing them on the wards to acclimatise them to the study and minimise any distortion

that the observation may have. Subsequently each ANP was observed over seven days for

between two to three hours each day on different shift patterns until both they and the

researcher felt that the observation period had covered an accurate representation of their

practice. Detailed notes were made about what and who was being observed, the physical

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setting, interactions and activities, including significant quotes from informal opportunistic

interviews with a number of health care professionals including medical consultants, junior

doctors, nurses, physiotherapists, occupational therapists and clinical pharmacists. This

enabled the observations to be reviewed away from the clinical setting and later during

analysis. Notes were taken after each observation period as overt note taking during

observation could have been perceived as threatening and disruptive (Hammersley &

Atkinson 2007). Eighty six hours of observation were completed. The observation generated

questions, some of which were addressed during informal interviews and others were used

to inform interviews.

Interviews

The five ANPs, 14 ward based nurses and five patients were invited to participate in

interviews; time constraints and a change in discharge policy hindered the recruitment of

more patients. A diverse range of views were sought from both junior and senior ward

nurses. Patients were interviewed at the point of discharge, allowing time to form an

opinion about their hospital stay and those who cared for them. Issues that had arisen

during observation were integrated into all the interviews (Fontana & Prokos 2007). The

ward environment in which each ANP worked was very different, so individual interviews

with ANP’s provided an understanding of their feelings about, and interpretation of, their

role. They were asked to comment on their perceptions of their role and communication

patterns with other health professionals. Ward nurses were asked what they liked and

disliked about working with an ANP, the role of an ANP and whether ANP’s had an impact

on patient care and nursing practice. Patients were asked more general questions about

their stay on the ward, how they felt about their nursing care and information given to them

about their condition. With consent, all interviews were recorded and transcribed.

Ethical considerations

Ethical approval was granted by the National Research Ethics Service for England and by the

Research and Development Department at the study site. Although ANP’s were the focus of

observation, other ward staff and patients were present during periods of observation.

Therefore, the consent of each ward manager was sought to allow the presence of the

researcher in ward areas. All participants, including patients, consented in writing and

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confidentiality was protected through the use of identification numbers and the removal of

all identifying features from the data.

Analysis

Field notes contained the reactions and reflections about the significance of the processes

observed. As insights and ideas became apparent they were annotated and formed part of

the preliminary analysis of what had been observed. The purpose of the observation was to

describe and explain the observed role of the ANP and data were broken down into the

concepts, patterns and processes that enabled interpretation and explanations. A second

researcher read and annotated the field notes and developed concepts which were then

compared and discussed (Spradley 1980, Hammersley & Atkinson 2007).

Transcripts of interview data were read and open coded independently by two researchers.

A framework was developed and the coding re-examined using content analysis. As patterns

and themes emerged, categories were identified and comparisons made with the data and

preliminary analysis from observations. Any discrepancies were resolved through review

and discussion. Reliability was established through the above processes. When analysis was

completed the preliminary findings were shown to the ANPs and ward nurse participants to

ensure that views and events were reported accurately, thus assisting the validation process

(Spradley 1980, Hammersley & Atkinson 2007).

RESULTS

Participant characteristics

ANP participants included two males and three females; all had attained a Masters degree

in advanced nursing practice and were experienced nurses having previously worked as

senior nurses or CNS’s in a variety of clinical settings but not on acute medical wards. All had

been in post for about two years and reported that their role was still developing. All 14

ward nurses were female registered nurses, including four ward managers, three ward

sisters (registered nurses with a clinical and managerial role), four staff nurses (registered

nurses with a clinical role) and three assistant practitioners (nursing assistant with

vocational qualifications). Of the five patients, four were female and one was male.

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Key themes

The overarching concept that ran through the analysis of data was that of the ANP as a

lynchpin, ensuring effective communication between those providing, and those receiving,

patient care to ensure a quality service. A number of sub-themes emerged from the

observation and interview data: enhancing communication and practice, acting as a role

model, facilitating the patients’ journey and pioneering the role (Figure 1).

ANP as a lynchpin

A number of roles and skills were observed, with ANPs’ facilitating most aspects of patient

care. After initial scepticism from medical consultants, they described ANPs as “pivotal”, and

an invaluable link between medical and nursing teams. ANPs shared responsibility for

patients with junior doctors, playing an active part in consultant’s ward rounds and, because

they were ward based, provided a continuity that junior doctors could not. Their specialist

knowledge, technical skills and clinical judgement were respected and their sustained

presence on the ward enabled a detailed understanding of each patient’s history and

circumstances, which was used to expedite early discharge. All ANPs acknowledged that

they were an information and communication resource for a diverse range of health care

professionals involved in patient care. All grades and types of staff were observed

approaching ANPs to ask questions about individual patients’ condition, diagnosis and

treatment.

“ Not only does she help with the doctors jobs or the nurse's jobs, she is kind of a link. You

know like a bridge between doctors and nurses.” (ID77 Staff Nurse)

“ I've had quite a lot of tests .... They do explain to you what they're for, and they do give you

printed information...They will all reassure you, but I think the one that will tell you

everything about it would be your advanced, because [ANP name]... I think knows more,

because he is advanced, ....” (ID 78 patient)

Ward nurses reported that ANP’s had a positive impact on nursing practice but considered

ANPs to be more closely allied to the medical rather than nursing team. They all agreed that

ANPs assisted with nursing work but on the whole felt that they did not actually do any

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“hands on” nursing. However, this view was not shared by ANPs who felt their role enabled

them to spend more time practicing nursing.

“I believe I nurse better as an advanced nurse practitioner than I had the opportunity to as a

sister in charge of a busy high dependency unit. And what I mean by that is I have the time

to sit down alongside a patient and explain things to them, and listen to them. And that’s

something I really struggled to do in my previous nursing roles, because of other demands on

me.” (ID60 ANP)

Enhancing communication and practice

The ANPs were observed to be experienced confident practitioners using subtle and

complex communication skills which the younger nurses and doctors had not yet developed.

In addition ANPs frequently ‘translated’ medical instructions for nurses, patients and allied

health professionals, to ensure that the significance of planned care was understood. ANPs

often returned to patients after a ward round to ensure that they understood what had

been said, providing further explanations if necessary using different vocabulary.

“And the fact that [name ANP]understood. He just hit the nail right on the head, and took

time, oh he was in here for a long time. But he waited, and kept going until he was satisfied

that I was quietly confident and I was reassured enough”. (ID78 patient)

Nurses generally found ANPs less intimidating and more approachable than doctors when

resolving care issues. Having an ANP available as a resource inspired confidence as nurses

felt they always had back up and support. In addition, the ANPs proactive approach meant

that they picked up on issues that needed to be addressed to prevent patient deterioration

or delayed stay.

“… it's having the back up there, that we know as staff nurses that... what we're supposed to

do. But having the ANP there as well she overlooks the obs [observations] on the ward

round, and then picks up on anything that was sort of perhaps missed or not undertaken. So

it's... Having them there as an added back up really.” (ID68 Staff Nurse)

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Role model

In addition to formal teaching and mentorship, ANPs used their technical knowledge and

skills to provide informal support and teaching to nurses and junior doctors. This promoted

ANPs as role models, which they embraced and appreciated.

“I’m a resource for them.… I’m a member of the team that the majority of nurses don’t feel

disinhibited in approaching …So it’s what learning opportunities I can then create within that

interaction for them”. (ID60 ANP)

The ANPs’ familiarity with the hospital and their networking skills brought advantages. All

the ANPs’ were observed supporting and teaching junior doctors when they first started on

the wards and were unfamiliar with the organisation. ANPs reported that part of their role

was to support and guide junior doctors to enable them to be more efficient whilst they

were still familiarising themselves with the hospital systems.

“Well I hope they (junior doctors) see it as helpful. They tell me that they do so… Especially

at this time of year, the doctors… But I like that, I like being useful so it’s… I like this time of

year, ‘cos there’s always lots of questions, and not just about what’s going on with the

patients, just general systems within the hospital and that sort of thing… I feel like mother

hen gathering them all up and leading them along.” (ID66 ANP)

Occasionally it was observed that having an ANP on the ward seemed to reduce the need

for ward nurses to use their initiative and develop their skills. ANPs reported that although it

was flattering when ward nurses assumed they would always have answers to their

questions, it reduced the need for them to use their analytical skills. De-skilling, therefore,

was a possibility, particularly on a busy ward where time was limited.

“And I'm so reluctant to say this, because I'm so grateful for everything [ANP]'s done, if

anything he might slightly de-skill me, in that I think oh, that's a difficult blood, I'll ask him to

take it. Oh, that's a difficult procedure, but [name ANP]'s here. Whereas if he wasn't I would

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be in a position where I would have to try myself. So I don't know if that slightly de-skills

me... (ID 74 Ward Sister)

Facilitating the patients journey

ANP’s were observed as pro-active rather than reactive in providing and enabling holistic

care for patients. They anticipated what would be needed and actively tried to improve the

speed at which tests and investigations were expedited and referrals acted upon. As ANPs

were accessible, ward nurses were able to utilise their technical skills and knowledge with

immediacy rather than waiting for a junior doctor, which speeded the response to patient

needs or deterioration.

“I think I have a crucial impact on the care that they receive, because not only am I involved

in their medical management and chasing up appropriate investigations and reviewing them

daily, I’m also ensuring that from a nursing point of view that the care that they’re receiving

is appropriate,... and that the nursing staff are aware of warning signs when they’re

becoming acutely unwell, and who to refer onto...... So I’m not only thinking about their

aetiology at the time, and managing that, I’m thinking about their emotional needs and I’m

thinking further ahead from that, I’m thinking well when we get to the point of them being

medically fit how are they gonna manage at home, what do we need to be doing now in

order to get all this process sorted out for that long-term vision if you like”(ID65 ANP).

A rapid response to patient deterioration was highly valued; patients who may otherwise

have “triggered” on the early warning score (EWS) system were subject to prompt

intervention by an ANP. Nurses reported that ANPs had enhanced credibility; if the ANP

asked one of the doctors to come to the ward to see a patient who was triggering on the

EWS they would not be ignored, which again enhanced the care that the patients were

given.

“ANP can deal with the situation immediately, and her ringing the doctors to come to review

the patient, they will come much quicker than they will with the nurses on the ward ringing

to...And usually she's done everything anyway in preparation, she's done all the blood tests,

she's done the ECG, she's ordered chest X-ray, put a drip up, so all those things have usually

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been done before the doctors actually get to the ward... you're not wasting as much time.”

(ID72 Ward Manager)

Pioneering the role

ANP’s were observed to be consummate professionals but interviews identified a number

of challenges they had faced, indicating little clarity around role expectation or scope of

practice. They had to overcome initial scepticism from other health professionals, carve out

a role and integrate themselves into the medical and nursing teams on the wards where

they were based. The ANP’s perceived that they were neither part of the medical or nursing

team, yet had to meet competing demands and, in some cases, overcome the antagonism

of colleagues.

“I was told a couple of months in to the job, that the consultants didn’t want an ANP... They

didn’t understand what it was, but they didn’t want one. ” (ID 66 ANP)

“The inherent challenge of an advanced nurse practitioner is to meet everybody’s competing

demands, because everybody’s got a view on what you should be doing. Nurse management

have their perspective. The medical team will come with their views and so on and so forth.

But somewhere along the line you’ve got to carve out something that’s whilst it meets the

operational expectations and demands of the trust [hospital], it’s also satisfying...” (ID60

ANP)

Many senior nurses expressed initial misgivings about working with an ANP as they

expected some degree of role conflict with concern that ward nurses would be de-skilled as

ANPs undertook many of the extended roles that senior nurses had previously undertaken.

As a result, ANPs had to find a niche in which to develop their role and prove their sceptics

wrong. Each role, therefore, was individually developed by each ANP and it was interesting

to note that ANPs expressed a lack of knowledge regarding each others role.

ANPs reported that their Masters degree in advanced nursing practice had not adequately

prepared them for their clinical role and they were ill prepared in terms of communication,

political awareness and leadership skills. However, as one ANP conceded, how can one

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prepare for something that is not defined? When reflecting back to their initial

appointment as ANPs, the primary need was to practice at a high level within a clinical

reality that could not be prepared for through academic study alone. ANPs placed a high

value on the clinical teaching and support provided by consultant physicians.

“Educationally it’s a very intense rushed course really and there’s a lot of… Well I didn’t feel

it was enough. We seemed to rush through each system. ......And compared to the junior

doctors we don’t get the background that they get, and yet we’re expected to do some of the

things that they do. Your nursing background will fill in some of the gaps, but I didn’t feel

adequately educationally, clinically trained for the role. (ID66 ANP)

DISCUSSION

The National Health Service (NHS) management in the UK have called for clear role

definitions and role expectations as they strive to improve the quality and value of care for

NHS patients (DoH 2010, NHS Institute 2011). The findings from this study confirm that ANP

roles are not clearly defined and variation in roles and inconsistent expectations can result

in possible role conflict, variable acceptance and role overload (Griffin and Melby 2005,

Bryant-Lukosius et al 2004). This study noted variability in roles within one study location.

This individualisation makes evaluation and comparisons between ANPs challenging and

highlights the importance of ethnographic research to highlight similarities and differences

in roles, experiences and expectations. However, in this study there were key roles and

associated common tasks which situated ANPs as lynchpins in the wards on which they

worked. Figure 2 aims to assimilate these roles and tasks to give an overview of role

expectation that may be useful for health care providers when developing job descriptions

and person specifications for advanced nursing roles. However, it is acknowledged that

providing such structured definitions of expectations could raise tensions between the

desire to see roles more formally defined and the professional autonomy an ANP role

brings.

It could be argued that role uncertainty and a lack of clarity of roles is an inevitable

consequence of increasing specialisation in the nursing profession. However, the

interpretive nature of new roles and responsibilities in advanced nursing practice, such as

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ordering and interpreting diagnostic tests and prescribing, is important for ANPs in relation

to future role development (Lloyd Jones 2005, Griffin and Melby 2006). The ANPs in this

study expressed the view that their Masters degree had not adequately prepared them for

their clinical role, perceiving that too much emphasis was placed on academic, rather than

the practical skills required for their role. It has been reported that nurses in transition to

ANP roles are more likely to place priority on development of clinical skills rather than

broader skills such as research, audit and supervision (Griffin and Melby 2006, Woods 1998).

Griffin and Melby (2006) argued that Masters education should “ensure that ANPs have the

clinical and theoretical knowledge that is fundamental to satisfying core concepts of the

role” (Griffin and Melby 2006: p299). A systematic review of role development and

effective practice in specialist and advanced practice roles in acute hospital settings

reported that characteristics required for effective ANP working included confidence,

adaptability, negotiating skills, political astuteness and motivation and creativity (Lloyd

Jones (2005). However, these were the skills that ANPs in this study reported as missing

from Masters courses; skills that they had to learn on the job. However, a vicious circle is

evident here; how can an ANP be prepared for a role that has not been clearly defined?

Results from this study may assist in providing a definition and framework to help

educationalists focus courses to better prepare ANPs for the clinical workplace.

All grades of staff involved in patient care clearly respected and valued the clinical

judgement of ward based ANPs. Their knowledge and skills enabled them to work across

specialist boundaries in a similar way to junior doctors, yet they were perceived as more

useful as a result of their accessibility, approachability and enhanced technical and

communication skills. The ward nurses recognised the ANPs role in expediting patient care

and acknowledged a perceived speedier reaction to patient deterioration and corresponding

reduction in admissions to the Intensive Care Unit (ICU). However, this study did not seek to

evaluate the impact on outcomes of the ANP role and we do not have data on whether

admission rates to High Dependency Units (HDU) and ICU had reduced since ANPs

commenced in post. If this data were available it would be speculative to suggest a causal

link between ANP presence and rapid response to EWS triggers and/or reductions in

admissions to HDU/ICU. This warrants further investigation as the response to critically ill

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patients relies on nurses recognising signs of deterioration and reporting them

appropriately (Clarke & Aiken 2003, Rothberg et al 2005, NICE 2007).

This study shows that ward based ANPs play a pivotal role in the patients’ journey by

providing a communication channel between doctors and nurses, between doctors and

patients as well as being an information resource. The introduction of ANPs was viewed by

many as a way to reduce work pressure on junior doctors. A question remains whether the

NHS and the associated professions are able or willing to continue with this development.

Despite the favourable view, and central position of ANPs to patient care in England, acute

sector medical and nursing budgets are distinct. If the contributions of ANPs to reducing

medical workload are not recognised in a financial way within nursing budgets, there could

be concerns that the enthusiasm of nurse managers to support these relatively high grade

positions is not sustainable and may not be maintained. Especially as this study

demonstrates that although nurses attributed advanced nursing skills such as “knowing” the

patients, proactive care, developed recognition skills and effective communication to the

ANPs they did not acknowledge these skills as “nursing” and viewed ANPs as being more

closely aligned to medicine (Benner & Tanner 1987, Castledine 1991). This study is timely,

given the downturn in the global economy and subsequent impact on health care spending.

Further work is needed to assess the impact of ward based ANPs on response to EWS

triggers, patient length of stay and the corresponding economic impact on patients and

health care systems (Rothberg et al 2005, Clarke & Aiken 2003,NHS Institute 2011). This

study is limited by the small numbers of ANPs and one study site. However, it can be

suggested that ward based ANP roles should aim to improve and develop nursing and

medical practice for the benefit of patients by challenging traditions that are not evidenced

based, enhancing communication between health care professionals and patients, pro-

actively co-ordinating and facilitating patient investigations, diagnoses, and subsequent care

and treatment plans, and act as a resource, role model and mentor to nursing and medical

colleagues. Clarifying role expectations should improve preparation and efficiency and go

some way to eliminating the challenges and confusion surrounding ANPs.

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Conclusion

This study achieved its aim of identifying the impact of ward based ANPs on nursing practice

and patient care and describing their role. Moreover it shows that ward based ANPs use

their considerable nursing expertise, networks, and insider knowledge of health care

systems not only to facilitate patient care but to develop a pivotal role facilitating nursing

and medical practice. In addition this study demonstrates that because of their nursing

heritage, increased skills and knowledge, ward based ANPs are more than junior doctor

substitutes.

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Figure 1. Key themes and sub-themes

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Figure 2. ANP role description

Role Tasks

Facilitate every aspect of patient’s care

• Patient advocate

• Facilitate prompt investigations, using networks

• Order, undertake, interpret, follow-up on diagnostic tests

and investigations.

• Prescribe, checking alter prescriptions

• Problem solving clinical and patient-based issues.

• Conducting/participating in Ward Rounds

• Conducting patient reviews/examining patients

• Referring patients for specialist medical and nursing

opinion

• Discussing treatment plans with nurses, doctors, AHPs

and clinical scientists e.g. pharmacists, radiographers

to ensure rationale understood Ensure patients have

medical reviews

• Actively involved in MDT(multidisciplinary team) meetings

• Facilitates/drives discharge/referral process

Role model

• Provides advice, knowledge and support to medical,

nursing, and other staff

• Formal and informal teaching of medical and nursing staff

• Literature searching in support of teaching duties or

practice development

• Attend study days/do audit/research/evidenced based

practice/care pathways

• Admin duties/meetings

Ensures continuity of care

• Ward based Monday to Friday

• Follow-up on ward round actions

• Identify anything missed or not undertaken following ward

round

• Driving discharge/referrals

• Check/follow up on patients triggering EWS

• Liaising with AHPs health and clinical scientists

Resource for nurses, junior doctors

AHPs and clinical science staff and

patients

• Plans care – ensures team approach of all involved

• Prevents delays in treatment/discharge

• Ensures continuity of care

• Ensures provision of holistic care

• Provides cover for doctors

• Share ward round with doctors

• ‘Translates’ medical language into understandable terms

for nurses, AHPs and patients

• Responds to patient and relatives requests and queries.

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