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    INTRODUCTION:

    Equity market is the market in which shares are

    issued and traded, either through exchanges or

    over the counter markets. The market can be split

    into two main sectors, the primary market andsecondary market. The primary market is where

    new issues are first offered. Any subsequent

    trading takes place in the secondary market. In

    India out of a population of over 1 billion only 18

    million people have invested in equity market and

    out of this 80% investors come from 10 major cities

    in India (Money Today, April 2011). A lot of factors

    like age, occupation, psychological factors like

    motivation, perception, learning, beliefs andattitudes play their roles in the minds of the

    investors. This study is an attempt to find what

    plays an important role in the minds of the investors

    before deciding on an investment.

    REVIEW OF LITERATURE

    Varadharajan.P and Vikkraman.P (2011) in their

    study has stated that an investor decides on an

    investment after getting opinion from family,

    friends and colleagues, Broker’s recommendation

    and also other professional advice. The investor

    also takes into consideration the market situations

    like financial results of the companies, bonus issue,

    Price Earnings Ratio and the reputation of the

    company.

    Devi. S and Renuga Bharathi. N (2008) found that

    the following factors namely advertisement, risk

    factor, investor grievances, investment pattern,

    change in life style, stock broker service, investment

    knowledge, investment information, personal

    savings, size of investment, economic condition

    and decreasing level of sensex influences theperception of investors on investment.

    Murty.T.N and Sastry.P.V.S.H (2013) has stated in

    their research that investors invest in the stock

    market with the sole aim of return optimization.

    Variations in the returns from the expectations of

    the investors lead for the risk and the subjective

    analysis of various attributes helps for the

    MADRAS UNIVERSITY JOURNAL OF BUSINESS AND FINANCERefereed, Peer-reviewed and Bi-annual Journal from the Department of Commerce

    ISSN: 2320 - 5857

    INVESTOR’S PERCEPTION IN EQUITY MARKET INVESTMENTS IN

    INDIA WITH SPECIAL REFERENCE TO CHENNAI

    Dr. B. VIJAYAKUMAR *

    Abstract

    This study is an attempt to find what plays an important role in the minds of the investors before deciding on

    investment. After collecting questionnaires from 200 respondents in the Chennai city it was found that the nine

     factors namely security, risk tolerance, lucrative returns, investment duration, periodic returns, share

     performance, long-term investment , futuristic returns and investment dynamics influence the investors’ perception at various level and ultimately leads them to satisfaction.

     KEY WORDS: Investor, Perception, Risk, Returns, Satisfaction

    Vol. 3 No. 2 July 2015 Pp. 66-78

    * Assistant Professor of Commerce, D.G. Vaishnav College, Arumbakkam, Chennai-106

    Global Impact factor: 0.243   http://journal.unom.ac.in

    66

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    minimization or the avoidance of the risk.

    Peter J Buckley, L Jeremy Clegg, Adam R Cross, Xin

    Liu, Hinrich Voss and Ping Zheng (2007)

    investigated the determinants of Chinese OutwardDirect Investment (ODI) and the extent to which

    three special explanations namely capital market

    imperfections, special ownership advantages and

    institutional factors need to be nested within the

    general theory of the multinational firm. They

    found that Chinese ODI to be associated with high

    levels of political risk, cultural proximity to host

    countries throughout and with host market size

    and geographic proximity and host natural

    resources endowment.

    Messod D Beneish and Teri Lombardi Yohn (2008)

    has analyzed whether the adoption of IFRS has an

    effect on the tendency of investors to under-invest

    in foreign equities. They predicted that the effect of

    any reduction in information processing costs from

    the adoption of IFRS is likely to be small relative to

    the effects of other determinants of home bias such

    as the strength of investor protection mechanismsin foreign countries, behavioural biases toward

    familiar equities and informational advantages

    related to geographical proximity. They conclude

    that the quality of information that investors have

    or perceive they have decreases with distance and

    IFRS adoption is unlikely to affect home bias.

    Gagan Kukreja(2012) has found in his research that

    age, educational qualification, tax advantages,

    liquidity and investment attributes are mediatingfactor for investors’ perception. Investment

    influences and investment benefits are having high

    relevance.

    Gunjan Tripathi(2014) has found in his research

    that education, profession and gender do not affect

    the derivative investing behaviour. However

    income is found to have a significant role on

    derivatives. He also added that investors are using

    these securities for different purposes namely risk

    management, profit enhancement, speculation and

    arbitrage.

    Ravichandran.K(2008) in his research has statedthat younger generation investors are willing to

    invest in capital market instruments and that too

    very highly in derivatives segment. Even though

    the knowledge to the investors in the derivative

    segment is not adequate, they tend to take decisions

    with the help of brokers or through their friends and

    were trying to invest in the market. He concludes

    that most of the investors are of age 31-40 and are

    mostly entrepreneurs and working executives. He

    also says that friends and relatives followed by

    brokers are the most influential persons to pull the

    investors into the capital market.

    Gauri Prabhu and Vechalekar.N.M (2014) in their

    research has found out that various factors affecting

    perception of investors regarding investment in

    mutual funds are Importance of Liquidity,

    Importance of Higher Return, Importance of Low

    risk and Company reputation. They say that

    mutual fund investment is less risky than directly

    investing in stocks and is therefore a safer option for

    risk averse investors. Monthly Income Plan funds

    offer monthly returns and invest mainly in debt-

    oriented instruments with little exposure to equity.

    Kathi Brown. S (2004) conducted a survey among 50

    to 70 year old investors in order to examine

    perceptions of selected securities industry

    practices, the stock market and financial servicesprofessionals. The survey illustrated that most

    investors feel that the cost-related issues of price per

    share and fees are more important in stock

    transactions than are other issues such as speed of

    transaction. Findings also reveal widespread

    concerns among investors related to dishonesty in

    the securities industry, lack of ethics, lack of

    accountability and lack of consumer protection

    suggested that much remains to be done to restore

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    INVESTOR’S PERCEPTION IN EQUITY MARKET INVESTMENTS ININDIA WITH SPECIAL REFERENCE TO CHENNAI 

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    investor confidence.

    Ruta Khaparde and Anjali Bhute (2014) in their

    research suggested that the perception of investors

    differs around on the basis of different factors likeage, income, experience of investing, investment

    objectives and individual social needs. They also

    suggest that stocks are the most wonderful category

    of financial instruments and one of the greatest

    tools ever invented for building financial wealth.

    Kousalya.P.R and Gurusamy.P (2012) in their

    research has concluded that investors make self-

    decision regarding their investment. Investments

    are made for a period of less than three years andthere is a significant relationship between age and

    awareness.

    Geetha.S.N and Vimala.K (2014) has stated that at

    national level, household investment provides the

    main source of investment financing both for

    Government and the corporate sector. They

    conclude that demographic variable influence the

    investment decision and how information

    technology has also deeply influenced the

    operation of financial markets.

    Neel Kamal Purohit (2013) in his research has found

    out that income has significant impact on frequency

    of trading in stock market, selection of mode of

    trading and selection of market segments. Age and

    income has significant impact on taking exposure.

    S u khw i nde r K a u r , Ba tra .G .S a nd Bi m a l

    Anjum(2014) has suggested that investors should

    consider long historical data, size and age of the

    fund, fund charges and some measure to analyse

    the funds for investments in mutual funds. It

    revealed that investor consider mutual funds as

    flexible investment option as mutual fund

    companies efficiently manage assets and they think

    investment in stock market is risky and complete.

    Rajeev Jain (2012) in his research explored some of

    the unanswered important questions about stock

    markets that can be examined and investigated by

    an emerging field behavioural finance. It also

    explained the factors responsible for the unusual

    investments in the stock market which could not be

    fully explained by the theories of traditionalfinance. The study examined that three important

    atti tudes displayed by investors namely

    expectations those investors have about the future

    performance of the market in India, confidence that

    investors have regarding their investments and

    herd instincts so that investors had to herd together.

    Faisal Alanezi, Mishari Alfraih and Hesham

    Almujamed (2014) in their research found that the

    most important sources of information to the

    Kuwaiti multi-investors concerned general

    corporate information was information about major

    types of product and for financial information was

    operating profit. In addition the most important

    item in non-financial information was new

    contracts won by the company. Furthermore the

    most important item in corporate governance

    information was corporate strategies, in corporate

    social information was improvement in customerservices and in type of valuation methods was

    fundamental analysis. However with the exception

    of some corporate information items no significant

    differences were found between participant’s

    perceptions.

    Manasa Vipparthi and Ashwin Margam (2012)

    revealed that the investors’ perception is dependent

    on the demographic profile and assesses that the

    investors age, marital status and occupation has

    direct impact on the investor’s choice of investment.

    The study further revealed that female segment are

    not fully tapped and even there is low target on

    higher income people. It reveals that Liquidity,

    Flexibility, Tax savings, Service Quality and

    Transparency are the factors which have a higher

    impact on perception of investors.

    Anshuja Tiwari and Babita Yadav (2013) in their

    research has stated that private insurance players

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    Dr. B. Vijayakumar

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    with their aggressive marketing strategy, advanced

    technology, foreign expertise and better customer

    services makes this industry attractive for every

    social segment. In private life insurance service

    providers even aware and educated people hesitateto invest because of having less faith due to

    evidence of many insurance frauds and misleading

    information given at the time of policy selling.

    Shailendra Kumar Chaturvedi, Aravind Kumar

    Singh and Karanveer Singh (2014) in their research

    found out that mutual fund is a tax saving

    instrument and to a certain extent a return oriented

    investment. It was also found that the investors

    were more prone to public companies rather than

    private companies.

    Arvid O.I. Hoffmann, Thomas Post and Joost M.E.

    Pennings (2012) in their research found out that

    investor perception during 2008-09 financial crisis

    fluctuate significantly with risk tolerance and risk

    perceptions being less volatile than return

    expectations. During the worst months of the crisis

    investors’ return expectations and risk tolerancedecrease while risk perception increase. Towards

    the end of the crisis, investor perceptions recover.

    They also documented substantial swings in

    trading and risk-taking behaviour that are driven

    by changes in investors’ perceptions. Overall

    individual investors continued to trade actively

    and did not de-risk their investment portfolios

    during the crisis.

    RESEARCH GAP

    While reviewing the vast literature on the subject,

    the researcher found that the factors affecting the

    investors’ perception are opinion from family,

    friends and relatives, brokers’ recommendations,

    advertisement, change in life style, investment

    p a t te rn , a ge , ge nde r , i ncom e , com p a ny

    background, financial performance, liquidity,

    awareness, lack of ethics, lack of accountability,

    flexibility, tax savings, service quality, marital

    status and so on. The researcher felt that in the

    present economic scenario which encourages

    investors and investment there may be some more

    factors influencing investors and this study is anattempt to find one.

    NEED FOR THE STUDY  The equity market in India is fast growing and

    every day new investors are entering into the

    market. This study will be of use to them as there

    are several myths the investors have about the

    market and this study will make investors to

    systematically invest in equity market.

    OBJECTIVES OF THE STUDY 

    After reviewing national and international

    literature the researcher intended to take the

    following unaddressed questions as objectives.

    1. To identify the investors’ preference in equity

    investment.

    2. To measure the level of satisfaction with

    respect to the demographic background of

    investors.

    3. To find the relationship between investors’

    preference and satisfaction.

    STATEMENT OF THE PROBLEM

    The investors many times invest on the basis of

    stock brokers opinion, friends and relatives opinionand also on the basis of their own experience. This

    study will be useful in finding out the various other

    factors which influence the investors’ perceptions.

    RESEARCH METHODOLOGY 

    The methodology adopted in this study relates to

    data collection and questionnaires. The sampling

    plan used for the final study is discussed in detail

    along with data collection procedures and data

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    analysis procedures used in pretest, pilot and the

    final study.

    Pilot Study and Pre-testing

    A preliminary investigation was undertaken by

    contacting 50 investors in Chennai. The

    proportionate random sampling method was

    applied to collect the preliminary samples. The

    Cronbach Alpha method and test were applied to

    check the reliability of the data.

    Sampling design

    Convenience sampling procedure was used for

    selecting the samples from the large population of

    investors in the city of Chennai. After testing its

    reliability, the questionnaire was administered to

    250 employees. Of this 223 questionnaires were

    received It was found that only the 200

    respondents have filled the questionnaire

    completely and 200 is the sample size of this study.

    Area of the study

    Chennai city has been chosen because it is one of the

    major industrial hub in India and Madras stock

    exchange is doing brisk business.

    Scale development

    The questionnaire used comprises both optional

    type and statements in Likert’s five point scale

    which ranges as follows: 5- Strongly agree, 4 –

    Agree, 3- Neutral, 2- Disagree and 1- Strongly

    disagree.

    Secondary data

    The secondary data are collected from journals,

    magazines, publications, reports, books, dailies and

    websites.

    Data Analysis

    After collection of responses from the equity

    investors the data is systemically tabulated and

    analysed using both univariate and multivariate

    statistical techniques using Factor Analysis, Linear

    Multiple Regression Analysis, One way Analysis of

    Variance and Statistical Equation Modeling.

    LIMITATIONS OF THE STUDY 

    1. Due to paucity of time and cost constraints,

    the study is confined to Chennai city only

    2. The study has been conducted based on the

    responses of the selected respondents of

    Chennai city. Hence the inferences, findings

    of the analysis need not hold good for another

    city or the country at large.

    3. The study is limited to 200 respondents in

    Chennai city.

    4. The period of study is confined between

    October 2014 to January 2015.

    ANALYSIS AND DISCUSSION

    FACTORS OF INVESTORS PERCEPTION

      After reviewing national and international

    literature the researcher identified 32 variables

    pertaining to investors’ perception towards equity

    market investments. The 32 variables are reduced

    into predominant factors by applying Factor

    Analysis by Principle Component method. The

    results are clearly presented below.

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    Kaiser-Meyer-Olkin Measure of Sampling

    Adequacy.

    .767  

    Bartlett's Test of

    SphericityApprox. Chi-Square 3163.301

    df  496

    Sig. .000

    KMO AND BARTLETT'S TEST

    TABLE 1

    From the above table it is found that KMO measure

    of sampling adequacy is 0.767, Bartlett’s test ofsphericity with approximate chi-square value

    3163.301 are statistically significant at 5% level.

    This shows that all the 32 variables are normally

    distributed and suitable for data reduction. Thenumber of factors derived are presented in the

    following total variance table.

    TOTAL VARIANCE EXPLAINED

    TABLE 2

    Componen

    t

      Initial Eigenvalues Extraction Sums of Squared Loadings

    Total

     

    % of

    Variance

     Cumulative

    %

     

    Total

     

    % of

    Variance

     Cumulative

    %

     

    1

     4.351

     13.597

     13.597

     4.351

     13.597

     13.597

    2

     

    2.326

     

    7.270

     

    20.867

     

    2.326

     

    7.270

     

    20.867

    3

     

    2.077

     

    6.490

     

    27.356

     

    2.077

     

    6.490

     

    27.356

    4

     

    1.450

     

    4.531

     

    31.887

     

    1.450

     

    4.531

     

    31.887

    5

     

    1.353

     

    4.229

     

    36.116

     

    1.353

     

    4.229

     

    36.116

    6

     

    1.293

     

    4.039

     

    40.156

     

    1.293

     

    4.039

     

    40.156

    1.259 

    3.934 

    44.090 

    1.259 

    3.934 

    44.090

    1.147 

    3.585 

    47.676 

    1.147 

    3.585 

    47.676

    1.128 

    3.526 

    51.202 

    1.128 

    3.526 

    51.202

    10 1.050 3.280 54.481 

    1.050 

    3.280 

    54.481

    11 .998 3.120 57.601  

    12 .930 2.907 60.509  

    13 .911 2.846 63.355

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    14

     .880

     2.751

     66.105

     

    15

     

    .837

     

    2.616

     

    68.721

     

    16

     

    .783

     

    2.448

     

    71.170

     

    17  .767  2.397  73.566  

    18 

    .756 

    2.363 

    75.929 

    19 

    .718 

    2.243 

    78.173 

    20 .676 2.111 80.284 

    21 .671 2.098 82.382  

    22 .609 1.904 84.286  

    23 .606 1.895 86.181  

    24 .592 1.851 88.033  

    25  .563  1.758  89.791  

    26 

    .532 

    1.661 

    91.452 

    27 

    .498 

    1.557 

    93.009 

    28 

    .486 

    1.519 

    94.528 

    29

     

    .474

     

    1.482

     

    96.010

     30

     

    .461

     

    1.441

     

    97.451

     31

     

    .422

     

    1.318

     

    98.769

     32

     

    .394

     

    1.231

     

    100.000

      Extraction Method: Principal Component Analysis.

    From the above table it is found that the 32 variables

    are reduced into 10 predominant factors with

    cumulative variance 54.581. The ten factors are

    loaded with perceptional variables of investors.

    These factors are listed below.

    1. Security

    2. Risk tolerance

    3. Lucrative returns

    4. Investment duration

    5. Periodic returns

    6. Share performance

    7. Long-term investment

    8. Futuristic

    9. Investment dynamics

    10. Satisfaction

      After deriving these factors the researcher

    intended to relate these 10 factors with the age of the

    investors, income and percentage of investment.

    Therefore a survey analysis of variance is applied

    by considering 10 factors of investment perception

    as dependent variables and investors personal and

    investment details as the independent variable.

    The results are clearly revealed in the following

    ANOVA table.

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    ANOVA

    TABLE 3

    FactorsSum of

    Squaresdf 

    Mean

    SquareF Sig.

    Security

     Between

    Groups

     

    2.077

     

    5

     

    .415

     

    .899

     

    .482

    Within Groups

     

    277.442

     

    600

     

    .462

     

    Total

     

    279.519

     

    605

     

    Risk tolerance

      BetweenGroups

     

    4.794

     

    5

     

    .959

     

    1.346

     

    .243

    Within Groups

     

    427.401

     

    600

     

    .712

     

    Total

     

    432.195

     

    605

     

    Lucrative returns

     Between

    Groups

     11.838

     

    5

     

    2.368

     

    2.657

     

    .022

    Within Groups

     

    534.722

     

    600

     

    .891

     

    Total

     

    546.559

     

    605

     

    Investment duration

    Between

    Groups  15.213

     5

     3.043

     5.373

     .000

    Within Groups 339.753 600   .566  

    Total 354.967 605  

    Periodic returns 

    Between

    Groups7.678 5   1.536   1.744   .123

    Within  Groups  528.374  600   .881  

    Total 

    536.052 

    605 

    Share performance

     

    BetweenGroups

     

    3.972 

    .794 

    1.463 

    .200

    Within Groups

     

    325.754

     

    600

     

    .543

     Total

     

    329.726

     

    605

     

    Long-term

    investment

     

    Between

    Groups

     

    8.130

     

    5

     

    1.626

     

    1.819

     

    .107

    Within Groups

     

    536.385

     

    600

     

    .894

     Total 544.515 605

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    Futuristic

    Between

    Groups

     

    14.727

     

    5

     

    2.945

     

    4.237

     

    .001

    Within Groups 417.133 600 .695

    Total 431.860 605

    The research revealed age and income do not have

    their influence on investors’ perception whereas

    percentages of investment are very vital in deciding

    their perception. The researcher considered four

    segments in the investment options namely Less

    than 10%, 11 to 20%, 21 to 30% and Above 30%. The

    table revealed that lucrative returns (f=2.657,

    p=0.22), Investment duration (f=5.373, p=0.20),

    Futuristic (f=4.237, p=0.001) and Investment

    dynamics (f=6.865, p=0.20) are statistically

    significant at 5% level. The mean comparison

    indicates the investors with above 30% of

    investment strongly agree for above factors.

    MODEL SUMMARY 

    TABLE 4

    Model R R Square Adjusted R

    Square  Std. Error of the Estimate  

    1 .492(a) .242  .230   .69434  

    After completing the analytical relationshipbetween investors’ perception and their investment

    percentage it is very important to find the

    relationship between investors’ perception and

    their level of satisfaction. Therefore the researcher

    applied linear multiple regression analysis by

    considering 10 perception factors as independent

    variables and satisfaction as their dependent

    variables. The results of regression analysis are

    presented above revealed that the investors

    perception (r2=0.242) create 24.2% variance over

    the investment satisfaction of investors in equity

    markets. The following ANOVA table indicates the

    regression fit relating perception and satisfaction.

    ANOVA (b)

    TABLE 5

    Model   Sum of Squares  df  Mean  

    Square  F   Sig.  

    1 Regression 91.754  10   9.175   19.032   .000(a)  

    Residual 286.853  595   .482  

    Total 378.607  605  

    Satisfaction

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    From the above table it is found that f=19.032,

    p=0.000 are statistically significant at 5% level. It

    implies perception and satisfaction are well

    regressed. The perception of investors in equity

    market influences their satisfaction level. The

    individual influences of perceptual variables are

    shown below.

    COEFFICIENTS (A)

    TABLE 6

    Model 

    Unstandardized

    Coefficients  Standardized

    Coefficients  t

     Sig.

     

    Std. Error 

    Beta 

    Std. Error 

    1 Security 1.444 

    .237 

    6.082 

    .000 

    2 Risk tolerance .154  .046   .132   3.366   .001  

    3 Lucrative returns -.025  .037   -.027   -.681   .496  

    4 Investment duration -.001  .032   -.001   -.023   .982  

    5 Periodic returns .308  .041   .298   7.427   .000  

    6 Share performance .060  .032   .071   1.850   .065  

    7

     

    Long-term

    investment .055

     .042

     .051

     1.301

     .194

     

    8  Futuristic  -.070  .032   -.083   -2.158   .031  

    Investment

    dynamics 

    .171 

    .036 

    .182 

    4.792 

    .000 

    10 

    Satisfaction 

    -.043 

    .032 

    -.053 

    -1.336 

    .182 

    .041 

    .034 

    .046 

    1.187 

    .236 

     Dependent variable satisfaction

    From the above table it is found that security

    (Beta=0.132, t=3.366, p=0.001), Investment duration

    (Beta=0.298, t=7.427, p=0.000), Long-term

    investment (Beta=-0.083, t=-2.158, p=0.031) and

    Futuristic (Beta=0.182, t=4.792, p=0.000) are

    statistically significant at 5% level. It implies that

    the safety in the equity investment is very

    important for the investors to acquire the highest

    satisfaction. The investment duration is very vital

    for the investors to compare their returns and

    calculating the inverse proportionality between

    time and the return satisfaction. The futuristic

    goals of equity investors are very important for

    estimating their level of satisfaction.

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    STRUCTURAL EQUATION MODEL

    The structural equation model as applied to

    establish the relationship between investors’preference and satisfaction in equity market

    investments. The structural equation model using

    Liorel’s software clearly revealed the existence of

    significant co-variances among the investors’

    preference. The diagram indicates the high

    variable leadings with significant co-variances.

    The influence of investors’ preference on the

    satisfaction factor indicates the security preference

    of equity investors play a very major role in

    obtaining the satisfaction followed by futuristicreturns and long term investments. The

    modification indices C-minimum 30.609, Chi-

    square value 1377.418 is statistically significant at

    5% level. Besides that the root mean square error of

    approximation is 0.244 which is less than the

    benchmark 0.8. The P close value 0.255 is also

    within the benchmark. Therefore this proves the

    model fit relating preference of equity investors and

    their satisfaction.

    76

    Dr. B. Vijayakumar

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    Dr. B. Vijayakumar