AEROSPACE QUALITY MANAGEMENT SYSTEM STANDARD AS / EN / JIS Q9100Robert Mair - Rolls - RoyceLeader of the IAQG sub-teamon 2nd/Other party audits

D.K. Gordon

Aerospace Quality Standards Numbering SystemInternational Standards - 91xxAre planned for harmonization across all 3 aerospace sectors and are recognized globallySectors Standards - 90xxAre published for use by AAQG, AECMA or SJAC and may become an 91XX standard at a later dateAS Standards - AmericasPublished by Society of Automotive EngineersEN Standards - Europepublished in Europe by AECMAJIS Q or SJAC is the Japan / Asia Equivalent

D.K. Gordon

Aerospace Quality System StandardsINTERNATIONAL STANDARDS9100 - Quality System for Aerospace Manufacturers9101 - Checksheet for 91009110 - Quality System for Aerospace Repair Stations - EAQG9111 - Checksheet for 9110 - EAQG only9120 - Quality System for Distributors - EAQG9121 - Checksheet for 9120 - EAQG

D.K. Gordon

International Quality SystemStandard Creation 1998ISO TC 20WG11AS9100EN 9100AS9000prEN 9000-1AmericasStandardEuropeanStandardISO 90011994World Aerospace Quality Standard ; AS/EN/JIS Q 9100

D.K. Gordon

Why AS/EN/JISQ 9100?To standardize Aerospace quality expectations on a global levelTo achieve improvements in quality and reduce costs throughout the value streamISO 9000 model for quality does not capture regulatory requirements or importance of safety, reliability or maintainabilityCaptures aerospace supplements agreed to at an international level

D.K. Gordon

Aerospace Quality System 9100Standard versus ISO 9001:19949100:1999 added 83 additional and specific requirements to the 20 elements of ISO 900111 amplifications of ISO 9001 paragraphs are also insertedEmphasis is placed on Design Control, Process Control, Purchasing, Inspection & Testing and Control of NonconformancesAll areas that have the greatest impact on safety and reliability for aerospace products

D.K. Gordon

Aerospace Quality System 9100 versus ISO 9001:19944.1 Management Resp. (2)4.2 Quality Systems (7)4.3 Contract Review (3)4.4 Design Control (11)4.5 Document and Data Control (2)4.6 Purchasing (13)4.8 Product Identification and Traceability (2)4.9 Process Control (13)4.10 Inspection and test. (10)4.11 Control of Insp., Measure & Test Equipment (3)4.12 Inspection & Test status (2)4.13 Control of Nonconforming Product (7)4.14 Corrective and Preventive Action (2)4.15 Handling, storage, package, preservation and delivery (1)4.16 Control of Quality Records (1)4.17 Internal Quality Audits (2)4.18 Training (1)4.20 Statistical Techniques (1)Aerospace added Requirements (#)

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ISO 9001:2000 QUALITYSTANDARD REVISION IMPACTReleased in US, EUROPE & JAPAN 1999International Writing Team reconvened March 2000 to begin work on ISO 9000:2000 incorporationWork is complete. Release for standard based on ISO 9000:2000 will be next month (July) 9100:1999 & 9100:2001 would co-exist until Nov. 2003DEC. 2003ISO 9001:19942000200120022003ISO 9001:20009100 : 19999100 : 2001

D.K. Gordon

ISO 9001:2000 QUALITYSTANDARD REVISION IMPACTAerospace unique requirements are not changed in new version of 9100ISO 9000 revision now has requirements desired by industry, eliminating some requirements from 9100:1999 versionSome requirements from ISO 9001:1994 are desired by industry and were added back to 9100:2001 version9100:2000 contains 80 aerospace unique requirements and 18 amplifications

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9100 Checklist - 9101IAQG developed 9101 Common Checklist to be used by industry to cover all ISO 9001 & 9100 elements - allows industry to share audit information Must be used by Certification Bodies when performing 9100 auditsOptional scoring feature is currently used by AECMA-EASE

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9110 Repair Station Quality SystemEN 9110 developed and implemented in Europe for facilities that perform maintenance and repairs of aircraft and aircraft productsBased on 9100 requirements and FAA / JAA - JAR 145 requirements Corresponding 9111 checklist has also been developed and publishedInternational harmonized version is being worked

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9120 Distributor Quality SystemEN 9120 developed and implemented in Europe for pass through stockists / distributors that handle parts and supplies that are used in aerospace productsChecklist 9121 is also available in EuropeBased on 9100, but only applies necessary system requirements.Americas already has several distributor standards (ASA 100, AS7103)International harmonized standard is being worked

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Industry Leaders are ListeningAgreed to improve the overall approach to qualityMajor Aerospace Companies have agreed upon Quality Management System approval approachesA key objective is to reduce the number of auditsThere are significant benefits to the Aerospace IndustryWorking to develop our International processes to incorporate the new approach International approach is based on a single agreed standard, harmonization of system application and shared information

D.K. Gordon

Audits and ApprovalsAnd what would wedo with all that sparetimeCan you imagine a world without audits

Like product quality andproject specific requirements

We could focus on other thingsWhat a sad place that would beIMPROVEMENT

D.K. Gordon

Basic structure of the system International Aerospace Other (3rd) Party AccreditationAmericasAmericas Scheme Accreditation Body Registrars Auditors Assessment

Suppliersdata Data BaseIAQG Scheme issued by SAE/AECMA/SJACEuropeIAQG MembersAccess UsageAsia Asia Scheme Europe Scheme (equivalent) (equivalent)requirementsIAQG oversight Accreditation Body Registrars Auditors Assessment

Suppliersdata Data Base Accreditation Bodies Registrars Auditors Assessment

Suppliersdata Data BaseoversightoversightoversightWHATHOW

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Process plan for development/implementationDescribe the systemGet acceptanceCommunicate the systemImplement the systemdocument sector schemesdefine elementscompare regional schemesanalyse gapsestablish equivalence + harmonisationamend Sector schemesdocument international schemeobtain sector/IAQG acceptanceadvise authoritiesobtain Accreditation bodies agreement (IAF)Establish a single IAQG procedureFinal update Sector schemes

to Accreditation Bodiesto Registrars/Certification Bodiesto the Regulatory Authoritiesto OEMs & Trade Associationsto suppliersto the International community

ISSUE DOCUMENTSEstablish IAQG control mechanismestablish Sector control mechanismapprove a registrar and an auditorinstall register(s) of Registrars and Aerospace auditors set up data exchangerun the systemmonitor and maintain progress

September 2000December 20001st Q 20012nd Q 2001

D.K. Gordon

Other Party Plans being implemented for Certification processesSBAC procedure TS157 for United KingdomSAE AIR5359A for Registrar approval for use by AAQG member companies and AIR5493 - Auditor training requirementsSJAC9010 in Japan and SJAC 9011 for auditor trainingAECMA procedures available and being developedAll sectors have prepared and presented procedures for cross evaluation by others (for international use)2nd Party shared processAECMA - EASE is being used in EUROPEExpanded AECMA - EASE being consider for worldwide use9100 Implementation

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Single Global ProcedureIAQG document 104Based on SAE AIR 5359A and other Sector proceduresEmbraces all of the key criteriaUtilizes generic acronym 9100It is an Other (3rd) party schemeIncludes Registrars and Certification BodiesAuditor qualifications and approvalsSector Management Structure (SMS) / IAQG controlMinimum summary data - global access and usageThe document has unanimous IAQG Council agreementRGM/TS/10073

D.K. Gordon

IAQG Procedure 104Important ConsiderationsIncludes the minimum audit information requirements Includes requirements to report and share auditsIncludes the need to set up an effective data baseIncludes the need for global access though electronic mechanismsTeam appointed to review and recommend Industry involvementMust require suppliers to notify OEMs of status of Registration and any changes theretoMust report problems with RegistrarsMonitor suppliers vs. Registrars vs performance

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9100 RegistrationAttributesSalient Points about RegistrationOEMs are not absolving themselves of any responsibilities with respect to the supply chain / productsRegistration increases the level of surveillance by covering suppliers that the OEMs do not cover directly.Provides for consistent application of requirements throughout the supply chain (9100).Provides for active industry participation and control.Provides for data sharing amongst primes and benchmarks the industry in terms of Quality System compliance.Supplements OEMs own surveillance process and allows for more focused process and products audits.

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Get it right first time

D.K. Gordon

Tomorrows world - on our way International AerospaceSupplier Quality SystemEvaluation/CertificationActive IndustryparticipationApprovedAerospaceAuditorsOversight/control by IAQGand SectorsInter-NationalAviation AuthorityendorsementOne audit accepted byall PrimesApprovedCert. Bodies&RegistrarsSingle global standards AS/EN9100Inter-National AccreditationcontrolHarmonised systemsof application

Data easily available to allparticipants

Globalacceptance bysupplier base

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SummaryA single 9100 Aerospace standard An agreed single International procedure of applicationSector scheme procedures harmonised and completeIndividual sector launch plans confirmedImplementation planned progressively during 2001Establish a mechanism for data exchangeInternational auditor training and qualificationsContinue to communicate to allTeam will co-ordinate implementation programsMonitor and maintain progress

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A Final Word A fundamental principle in maintaining integrity of this International Aerospace Sector Certification Scheme is the need to demonstrate that Industry are fully involved, are in control and are managing the process

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COPIES OF STANDARDS, REPORTS AND CHECKLISTS ARE AVAILABLE FROM AECMA, SJAC & SAEQUESTIONS

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