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Automotive Service AssociationHouston ChapterPO Box 925007
Houston, TX 77292-5007
Need info about ASA?Call one of the board members on page 3
or contact Nancy Adkins, ASA Administrator
[email protected]: 713-862-7654
Volume 31 No. 1January 2016
ON THE INSIDEPage 3
President’s Corner
Officers and Board
ASA National Contact
Page 4
Recap of December Meeting
Page 5
December meeting photos
Page 6
ASA Associate Members
Page 7
Congratulations to Key Auto Werks
Page 8
Advertise in Shop Talk
December Raffle winners
Fratelli's Ristorante1330 Wirt Road • Houston, TX 77055
Dinner: 6:30 p.m. Meeting: 7:00 p.m.$10 member $15 non-member
Monthly MeetingMonthly MeetingMonthly MeetingTuesday, January 12, 2016
A Publication of the Automotive Service Association – Houston, Texas
Vehicle data networks are primarily software-driven systems with no moving parts. As such, beyond testing harness
integrity, the vast majority of vehicle network diagnostics rely on critical thinking skills and available scan tool testing
capabilities. Network diagnostics are a large subject encompassing many techniques and required knowledge for
each type of network protocol.This will be a quick down and dirty discussion
of the dreaded “U” code.
Don Mac DonaldAdvanced Auto Parts/
CarQuest Technical InstituteTopic: The Automotive Network
It’s Not Me - It’s “U”
www.asahoustontexas.com
Sponsored by:
Page 2
ASA Houston - Shop Talk January 2016
ASA Houston - Shop Talk
Page 3
Officers & Board2015 - 2016
PresidentJohn MillerFreedom [email protected]
President ElectFord RuskRMS Auto [email protected]
Past PresidentKarolena SerratosProfessional Auto [email protected]
TreasurerKathryn van der PolAdolf Hoepfl [email protected]
SecretaryMaria SolisOrtega [email protected]
Shop Talk EditorJohn [email protected]
Board MembersJohn Ferrata, NLine AutomotiveRobert Gruener, Autotechtronics By RobertCyndi Herzing, Accurate Auto CenterChris Newhouse, Ray's Auto ElectricMario Rodriquez, Mario's AutomotiveKevin Spencer, A&B Auto Electric, Inc.Chuck Stasny, Houston AAMCO Car CareRay White, S & S Auto Service
PRESIDENT'S CORNER
January 2016
Contact forASA National
All new and renewal membership application and dues should be mailed to:
ASAPO Box 163886
Ft. Worth, TX 76161-3886Attn.: Brenda Rodriguez
FAX 817-581-3572
Congratulations to our Chapter for the most successful meeting in the last couple of decades! I particularly want to thank Kathryn van der Pol for taking care of the arrangements with Richard Flint, and
Nancy Adkins for her tremendous effort (again) to pull together all the stuff needed for our meetings.
We are blessed with many good people who care greatly about our industry and put their efforts into this association to make a difference for all who take part. Next time you see a board member thank them for what they do.
As we begin the New Year I hope that we can attract more such people, both those of you with years and years of experience in the business and those who are just getting started. It is amazing how willing those with the experience are to share that with serious new members.
Over the past few months I have been down with a back problem that made it impossible for me to attend the Chapter meetings and carry out the normal duties of being your President. The board members have stepped up to fill the gap and the group has carried on seamlessly. No one person makes this association work, it is combined effort of many. I will be back into the swing of things as the new year begins and glad to be back!
Each month we hold our board meetings on the first Tuesday of the month at the I-HOP at the corner of I-10 and Washington at 7PM. You are invited to attend and get to know more about how the association works and offer your input as to where you think we should focus our attention.
With oil prices down and interest rates finally inching up, some experts are predicting that car owners will keep their cars longer in the coming year or so. That will provide us with a great opportunity to step up and grow our businesses. There will be challenges for sure, and some of our old business practices may not serve as well as we go forward. Your association will do all it can to stay abreast of the changes and how our members may be able to better face the future. If there is a topic or area that you would like us to look into please let any board member know.
Happy 2016!
Your Editor and Friend,John Miller
Freedom AutomotiveASA Houston Chapter President
March 2014ASA Houston - Shop Talk
Page 4
January 2016
Need Energy? Want to feel Passion again? Listen to Richard Flint
Have you ever stared at the pile of papers on your desk and said, “I am too tired to
deal with this?” Or, one of your employees calls in sick and you wonder why am I always having to clean up someone else's mess? Why don't they do what they should do? Why do I resist doing what I should do?
If you've ever found yourself in these situations, last month's meeting provided insight and inspiration.
At our December Meeting, Richard Flint spoke about strengthening our passion. He says, “Passion is more than a love affair for what you are doing with your life. It is the inner battery that recharges your inner spirit from all the challenges, struggles and events that deplete your spirit.”
He is an international speaker who has mentored thousands of clients through his seminars, books, personal coaching and “The Morning Minute.” The Morning Minute delivers a daily video email with an inspiring thought to focus your day and perhaps improve your life. Richard always does it with a smile and a sunrise in the background, and he wears a trademark Hawaiian shirt. Knowing this, several ASA members came to the meeting also wearing a Hawaiian shirt in response. Richard is 70 years old and will be cutting back his rigorous travel schedule in 2016. So it was a great honor to have him come speak to our Association.
At the meeting, Richard discussed what wears people down and makes it challenging to recharge. He is a big believer in using words carefully. For example being “tired” means needing
more energy than you can muster up to deal with what needs your attention. While being “worn down” means your life feels like a flat tire, and you have no spare.
Richard explained that the connection between our thoughts and actions that fuel our passion is fulfillment. When we don't see our lives moving forward we feel lost, and our passion can't be maintained.
He also defined the difference between burnout and flameout. Everyone flames out. It is when the internal fire for what we are doing is not burning brightly, however the flame can still be rekindled. However burnout means the internal fire (passion) is gone; nothing can rekindle the flame. He warned if flameout is not dealt with, then burnout is the result. Flameout can start when we don't tackle issues that we should, when we're tired, when we are bored, when everything looks too difficult, when we are under too much stress. Burnout means that you feel like running away, feeling anger toward your life, a total lack of
creativity or excitement, or you feel upset with what your life has not achieved. He says it is vital to recognize the symptoms of flame-out and face them.
Here are the 7 keys to strengthening one's passion:
Key 1 Pause, reflect, know where you are and continue to push forward. You can't grow all the time. There must be time when you stop and take a break. Think about your journey in life and evaluate if you are on track.
Key 2 Make needed adjustments. Don't get trapped in what Richard calls the “circle of sameness.” In our life we are either moving forward or moving in circles. Without adjustments, we are repeating where we have already been. Passion can't grow in sameness.
Key 3 Keep learning and growing. Don't change. Improve! Self-improvement is a continual process. Improvement is manna for passion.
Key 4 Don't give away control of your life. If you give control of your life to others, your passion diminishes. After all, whose life are you living? If it's not your design, it's not you.
Key 5 Richard teaches that we should not keep people in our life who are not part of our fan club. Include people in your life who believe in
A Recap of our December Meeting
By Kathryn van der Pol
“Passion is more than a love affair for what
you are doing with your life. It is the inner battery that
recharges your inner spirit from all the
challenges, struggles and events that
deplete your spirit.”
continued on page 5
ASA Houston - Shop Talk
Page 5
January 2016
and support you. Don't give others time or space! Passion needs a positive support group. Negative people feed you negative thoughts and doubts.
Key 6 Be honest with yourself and others. Truth must be part of the foundation of strengthening passion.
Key 7 Never run from what you know you must face! Richard says when you avoid what you know you must face, it keeps popping
back up. You have no completion and that is draining. Running away wears you down and steals your energy. Even though facing “what is” can be challenging, dealing with and completing those situations actually recharges you.
One of the concepts that Richard stresses is to make sure your pace is manageable. When our pace is too fast, we say yes to things we shouldn't and we start to lose control
of our life. Lacking a good balance, we lose the fun and we are vulnerable physically and emotionally.
What Richard offers is a philosophy of life that helps you to stay centered and focused. He helps you to remember that life is a great gift and adventure.
It was heartwarming to see over 100 people, many of whom brought their spouses or significant others to the meeting. This was the highest attended meeting of the year and one of the best.
continued from page 4A Recap of our December Meeting
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ASA Houston - Shop Talk
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January 2016
A+ Transmissions Corp, Office (*)Dennis [email protected]
AAA TexasSteve van [email protected]
Admiral Linen UniformBarry [email protected]
Advance Auto PartsDavid Lara [email protected]
A-Line Auto Parts/Arnold OilBobby Fulmer, Sterling [email protected]@arnoldoil.com
Auto PlusTyler [email protected]
Automotive Training Institute (*)Jim [email protected]
BAP-GEON Import Car PartsTim Nuber713-227-1544 [email protected]
BG ProductsLubrication SpecialistDan [email protected]
Chastang FordJohn [email protected]
Christian Brothers (*)David [email protected]
Dependable Payment ProcessingMallika [email protected]
Great American Business ProductsJulie [email protected]
HCC - Automotive TechnologyBill [email protected]
Hubert Glass Oil Co.Leah [email protected]
Hunter Engineering Co.Brent [email protected]
J.A.M. DistributingMyrl [email protected]
Jasper Engines & Transmissions (*)Ed Nesbitt [email protected]
KukuiTodd [email protected]
Lone Star Loss ControlEarl [email protected]
M&D (Magneto & Diesel)Engine Parts-Fuel Injection-TurbochargersJim [email protected]
Matrix LubricantsJeff [email protected]
Meadowbrook Insurance (*)Dan [email protected]
Mitchell 1(*)Monnie [email protected]
MotorAge Training/Advanstar Communications (*)James Hwang(310) [email protected]
MTF EquipmentJim [email protected]
NAPA Auto PartsAnil [email protected]
National TransmissionRudy [email protected]
Omega Transactions CorporationKevin Burke, Bruce [email protected]
O'Reilly Auto PartsTrey [email protected]
Performance Radiator (*)Amie Alvarado, Joe [email protected]
R.O. WriterTere [email protected]
San Jacinto CollegeMark Deschner [email protected]
Texas Premier SafeguardMike [email protected]
Timberline ProductsMark [email protected]
TransAct Merchant Solutions, Inc.Joe [email protected]
UYL Color SupplyYen [email protected]
Wahlberg-McCreary, Inc.Al Lindell, Randy [email protected]
XL PartsMike [email protected]
Zurich Insurance (*)Woody [email protected]
(*) National Members
Houston ASA Associate MembersContact your local ASA Houston Associate members for products and services.
Ask about ASA Member only discounts available from these Associate Members.
ASA Houston - Shop Talk
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January 2016
Providing all of your lubricant needs includingMobil 1, Mobil Super Synthetic, Mobil SuperMobil Special and Motorcraft. We offer thelargest selection of automotive accessoryproducts available to include ATF, antifreeze,filters and brake cleaner. We offer next daydeliveries.
7010 Mykawa Rd. Houston, TX 77033 713-844-7788 www.jamdistributing.com
LUBRICANTS
BG Products, is committed toBG Products, is committed to
maintaining vehicles through maintaining vehicles through
high quality automotivehigh quality automotive
maintenance services.maintenance services.
BG Products, is committed to
maintaining vehicles through
high quality automotive
maintenance services.
We will differentiate ourselves by providing the highestWe will differentiate ourselves by providing the highest
quality products, ensuring outstanding service and resultsquality products, ensuring outstanding service and results
-oriented training, and in continually bringing new, -oriented training, and in continually bringing new,
customer-driven technologies and service solutions tocustomer-driven technologies and service solutions to
the market to help our customers succeed.the market to help our customers succeed.
We will differentiate ourselves by providing the highest
quality products, ensuring outstanding service and results
-oriented training, and in continually bringing new,
customer-driven technologies and service solutions to
the market to help our customers succeed.
BG’s high quality products andBG’s high quality products and
services are backed by the services are backed by the
industry leading Lifetime BGindustry leading Lifetime BG
Protection Plan.Protection Plan.
BG’s high quality products and
services are backed by the
industry leading Lifetime BG
Protection Plan.
Dan ButlerDan Butler
BG Products, Equipment, and ConsultingBG Products, Equipment, and Consulting
LSI of TexasLSI of Texas
8703 Fallbrook Drive8703 Fallbrook Drive
Houston, TX 77064Houston, TX 77064
Dan Butler
BG Products, Equipment, and Consulting
LSI of Texas
8703 Fallbrook Drive
Houston, TX 77064
Cell: 832-247-5127 Fax: 405-506-1295Cell: 832-247-5127 Fax: 405-506-1295
Toll Free: 1-800-580-0024Toll Free: 1-800-580-0024
Cell: 832-247-5127 Fax: 405-506-1295
Toll Free: 1-800-580-0024
ey Auto Werks has been picked as one of the Ten KBest Websites by ASA National! We are proud to have them as a member of our local chapter. You can
see their site at .http://www.keyautowerks.com/
We all know that the internet has replaced the phone book and has become the number one method that our customers use to find us and in many cases to even call us through web links. Without a first class website we become almost invisible to the public.
Key Auto Werks' site is a great example of how to do it right! There are nine other sites listed there. While I do not endorse plagiarism I would suggest that you spend some time looking these sites over and have whoever does your site maintenance take a look as well. You can do worse than imitate the design efforts of those who have proven successful sites.
KUKUI donated the ASA website and it is a very good site. I would suggest talking with them for ideas about your shop site. See page 2 for their contact information.
To see all of the sites selected by ASA as excellent examples of automotive repair shop websites go to /http://www.autoinc.org/sites-to-see.
Once again congratulations to Key Auto Werks!
Congratulations to Key Auto Werks!
ASA Houston - Shop Talk
Page 8
January 2016
“Forget words like 'hard sell' and 'soft sell.' That will only confuse you. Just be sure your advertising is saying something with substance, something that will inform and serve the consumer, and be sure you're saying it like it's never been said before.”
William Bernbach
“A good basic selling idea, involvement
and relevancy, of course, are as
important as ever, but in the advertising din of today, unless
you make yourself noticed
and believed, you ain't got
nothin'”.
Leo Burnett
Let shop owners know you and your products. Let shop owners know you and your products. Advertise in Shop Talk in 2016!Advertise in Shop Talk in 2016!
Let shop owners know you and your products. Advertise in Shop Talk in 2016!
Contact Nancy at [email protected]
Size Price Price Price per Month 6 Months 12 Months
Eighth page (Business Card) $25.00 NA NA
Quarter Page $75.00 $300.00 $400.00
Half Page $125.00 $500.00 $700.00
Non-color Full Page $200.00 $900.00 $1200.00
Colored Full Page $300.00 $1200.00 $1500.00
Advance Auto Parts:2 bags of special cookies
2 $25 Visa Cards
ASA Texas:5 ASA Texas polo shirts
Freedom Automotive:Harmon/Kardon portable speakers
Houston Police Department:6 Christmas gift bags
Hunter Engineering:Impact Gloves
M&D Distributors:2 Baldwin Filters caps
Baldwin polo shirt
NAPA Auto Parts:NAPA wall clockNAPA Toy Truck
Richard Flint:|4 Building Blocks Books
Timberline Products:Collector's Silver Dollar
XL Parts:Inspection Camera
ASA Houston:6 $25 Visa gift cards
We thanks all the donors for this meeting and all the meetings throughout
2015. Thank you for your support!
ASA HOUSTON MEETING SUPPORTERSDECEMBER MEETING RAFFLE ITEMS
ASA Houston - Shop Talk
Page 9
January 2016
1127 West 34th Street
RECEIVE A 5% DISCOUNT ON THE PURCHASE OF AREBUILT LONG BLOCK WHEN YOU MENTION THIS AD
Donated and created by KUKUI
Check out the ASA Houston Website
www.asahoustontexas.com
With shop locator function that can help motorists find your shop!
Happy New Year and thanks to ASA for the opportunity to prepare the
Shop Talk newsletter. It is a pleasure to be associated with your organization. The income gained
from this work enables me to spend time in my ministry work around
the globe.
Please let me know if I can be of service to your business with
graphic design services.
Dan Tidwell, Tentmaker Graphic Design
THANKS TO ASA
ASA Houston - Shop Talk
Page 10
January 2016
Contact your O’Reilly representative for complete class information. O’Reilly Clinic Hotline 1-800-283-1702
All Real World Training instructors have multiple ASE certi�cations and years of experience as technicians and/or shop owners. Individual instructor information is available upon request. Customized training packages are also available.
We know that your busy lifestyle makes it difficult to find time for training – but you know you must
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Each online seminar includes:
• A virtual classroom environment with professional, experienced trainers
• 60 minutes of concise, focused, diagnostic training relevant to your profession
• Real world case studies of vehicles being diagnosed at a shop with detailed photographs and illustrations
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• Printable program handout for your notes
• Personalized certificate of completion
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FirstCallOnline.com
AVAILABLE 24/7
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ASA Houston - Shop Talk
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January 2016
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ASA Houston - Shop Talk January 2016
