QualityData ONLINE™

Setup

and

User Guide

April 2014

v. 04.10.14 Copyright Wizmo Inc. 2014

Table of Contents

Setting up access to your QDO environment ......................................................................................................... 1

Logging into the QDO environment ............................................................................................................................ 7

Welcome to your Hosted Switchboard! ................................................................................................................. 10

Workstation Requirements for the Hosted Environment ........................................................................... 11

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Setting up access to your QDO environment

To begin using your QDO environment/application, you must first download and install the

Citrix Client for Windows and ScrewDrivers print utility.

IMPORTANT: If you used a previous version of QDO, use Add or Remove Programs from the

Control Panel to delete the old Citrix Web Client and UniPrint print utility before proceeding:

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1. Via your Internet Browser (Internet Explorer 6 or higher) go to your Customer Launch

Page (CLP): http://yourcompanyname.asidatamyteonline.com

2. If this is your first time logging into your QDO environment, click on SETUP. This will

install both the Citrix Web Client and the ScrewDrivers client to your desktop.

Note: Each computer or laptop you would like to use to access your hosted

MPACT/DPACT applications must have the Citrix Web Client and

ScrewDrivers Client loaded, so these steps must be performed on each

computer.

Note: You must have Admin equivalent rights to your local PC to install these

clients.

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Note: If you are currently using Internet Explorer (IE9) and have SmartScreen

filters turned ON, follow steps 3-5.

If you are not using IE9 with SmartScreen filters turned ON, continue on to step 6.

If you are currently using IE9 and have SmartScreen filters turned ON, you will see the

following message:

3. Click Run.

The file will download and a security scan will be performed.

4. A security prompt will appear once the security scan is completed (as shown above).

Click Actions.

A dialog box will appear with options to choose from.

5. Click More Options and select Run Anyway. Continue on to step 8

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You will see the following messages:

6. Click Run.

7. Click Run.

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8. Click Install.

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9. Click Finish.

You have now successfully installed the Citrix Web Client and ScrewDrivers client.

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Logging into the QDO environment

After you have run through and completed the setup, you can return to the login page:

http://yourcompanyname.asidatamyteonline.com

1. Click Login.

Please note: If you are having issues with the Log In button use the Alternate Log In button.

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This brings you to the login prompt.

2. At the login prompt, type in your Username and Password and click OK. Remember, you will

always type the full username, provided to you. Enter in your temporary password and select

OK.

3. The first time you log in, you will get a prompt to change your password as you are currently

set to a default password. Please change this password immediately, by clicking on OK.

4. Enter a new password using at least 8 characters (password must include at least 3 of the

following 4 options: lowercase letters, uppercase letters, numbers, or symbols). The

password is case sensitive. Then retype the same password and select OK.

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5. Click on OK if your password has been successfully changed. If the password change was not

successful, re-enter new password twice and select OK.

The first time you access your desktop or an application on your desktop, you may receive a

request asking to give permission to a remote application that is trying to access files on your

local computer.

6. Make sure ‘Read files only. No changes to files allowed.’ is deselected.

7. Select Do not ask me again for this site, as this will always allow you to access the C:\ drive of

the workstation you are working on. Then, click Yes.

Note: Failure to give permission denies you access to your C:\ drive.

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Welcome to your Hosted Switchboard!

The Switchboard contains a list of the applications available to you. Please note that the

applications that appear on your switchboard are specific to you and your company. Therefore,

they may be different than what is presented on our example. You may now begin working in

hosted environment.

To access your application, select your MPACT/DPACT application from the Switchboard list and

click Start. You may also double-click the application on the list to open.

Now you have access to your hosted software application!

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Workstation Requirements for the Hosted Environment Minimum PC (Windows) Requirements:

CPU: 500 MHZ or faster processor

RAM: 256 MB RAM or higher

Operating Systems: Windows 7 and higher

Mac OSX 10.6 and above

Disk Space: 50 MB of hard-disk storage space

Internet Browser: Internet Explorer 6.0 or later

Safari

ISP Service: Connectivity to an Internet Service Provider at a

minimum of 256kbps.

Note: The hosted offering is based on Public Internet access to a Class A data

center. Consequently, any connection to the Public Internet, whether it is DSL, Cable modem,

Frame, or Dial-up, all work. The forms of Internet access not currently supported are

wireless, satellite, and Dial-On-Demand ISDN, due to their variability in connection.