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A S I S I N T E R N A T I O N A L Private Security Ofcer Selection and Training GUIDELINE ASIS GDL PSO-2010

ASIS GDL PSO-2010 GUIDELINE - ISMI · ASIS GDL PSO-2010 an ASIS Guideline for Security Private Security Officer Selection and Training Guideline Safety Act Designation In April 2005,

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Page 1: ASIS GDL PSO-2010 GUIDELINE - ISMI · ASIS GDL PSO-2010 an ASIS Guideline for Security Private Security Officer Selection and Training Guideline Safety Act Designation In April 2005,

A S I S I N T E R N A T I O N A L

Private Security Offi cer Selection and Training

GUIDELINEASIS GDL PSO-2010

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ASIS GDL PSO-2010

an ASIS Guideline for Security

Private Security Officer Select ion and Tra ining Guideline

Safe ty Act Designat ion

In April 2005, the U.S. Department of Homeland Security (DHS) awarded ASIS International a Designation for its Guidelines

Program under the SAFETY Act (Support Anti-Terrorism by Fostering Effective Technology Act of 2002). This Designation is

significant in three ways: (1) it establishes that ASIS standards and guidelines are qualified to be a “technology” that could

reduce the risks or effects of terrorism, (2) it limits ASIS’ liability for acts arising out of the use of the standards and guidelines

in connection with an act of terrorism, and (3) it precludes claims of third party damages against organizations using the

standards and guidelines as a means to prevent or limit the scope of terrorist acts.

Approved April 16, 2010

ASIS International

Abstract

This Guideline is intended to set forth minimum recommendations that can be used to assist in the selection and training of

private security officers.

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NOTICE AND DISCLAIMER The information in this publication was considered technically sound by the consensus of those who engaged in the

development and approval of the document at the time of its creation. Consensus does not necessarily mean that there is

unanimous agreement among the participants in the development of this document.

ASIS International standards and guideline publications, of which the document contained herein is one, are developed

through a voluntary consensus standards development process. This process brings together volunteers and/or seeks out the

views of persons who have an interest and knowledge in the topic covered by this publication. While ASIS administers the

process and establishes rules to promote fairness in the development of consensus, it does not write the document and it does

not independently test, evaluate, or verify the accuracy or completeness of any information or the soundness of any judgments

contained in its standards and guideline publications.

ASIS is a volunteer, nonprofit professional society with no regulatory, licensing or enforcement power over its members or

anyone else. ASIS does not accept or undertake a duty to any third party because it does not have the authority to enforce

compliance with its standards or guidelines. It assumes no duty of care to the general public, because its works are not

obligatory and because it does not monitor the use of them.

ASIS disclaims liability for any personal injury, property, or other damages of any nature whatsoever, whether special,

indirect, consequential, or compensatory, directly or indirectly resulting from the publication, use of, application, or reliance

on this document. ASIS disclaims and makes no guaranty or warranty, expressed or implied, as to the accuracy or

completeness of any information published herein, and disclaims and makes no warranty that the information in this

document will fulfill any person’s or entity’s particular purposes or needs. ASIS does not undertake to guarantee the

performance of any individual manufacturer or seller’s products or services by virtue of this standard or guide.

In publishing and making this document available, ASIS is not undertaking to render professional or other services for or on

behalf of any person or entity, nor is ASIS undertaking to perform any duty owed by any person or entity to someone else.

Anyone using this document should rely on his or her own independent judgment or, as appropriate, seek the advice of a

competent professional in determining the exercise of reasonable care in any given circumstances. Information and other

standards on the topic covered by this publication may be available from other sources, which the user may wish to consult

for additional views or information not covered by this publication.

ASIS has no power, nor does it undertake to police or enforce compliance with the contents of this document. ASIS has no

control over which of its standards, if any, may be adopted by governmental regulatory agencies, or over any activity or

conduct that purports to conform to its standards. ASIS does not list, certify, test, inspect, or approve any practices, products,

materials, designs, or installations for compliance with its standards. It merely publishes standards to be used as guidelines

that third parties may or may not choose to adopt, modify or reject. Any certification or other statement of compliance with

any information in this document shall not be attributable to ASIS and is solely the responsibility of the certifier or maker of

the statement.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or

by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of the

copyright owner.

Copyright © 2010 by ASIS International

ISBN 978-1-934904-03-9

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FOREWORD The information contained in this Foreword is not part of this ASIS International Guideline and has not been processed in

accordance with ASIS’ requirements for a Guideline. As such, this Foreword may contain material that has not been subjected

to public review or a consensus process. In addition, it does not contain requirements necessary for conformance to the

Guideline.

About ASIS ASIS International (ASIS) is the preeminent organization for security professionals, with more than 37,000 members

worldwide. ASIS is dedicated to increasing the effectiveness and productivity of security professionals by developing

educational programs and materials that address broad security interests, such as the ASIS Annual Seminar and Exhibits, as

well as specific security topics. ASIS also advocates the role and value of the security management profession to business, the

media, government entities, and the public. By providing members and the security community with access to a full range of

programs and services, and by publishing the industry’s No. 1 magazine – Security Management - ASIS leads the way for

advanced and improved security performance.

The work of preparing ASIS Standards and Guidelines is carried out through the ASIS International Standards and Guidelines

Commission and its committees. The Mission of the ASIS Standards and Guidelines Commission is to advance the practice of

security management through the development of standards and guidelines within a voluntary, nonproprietary, and consensus-based

process, utilizing to the fullest extent possible the knowledge, experience, and expertise of ASIS membership, security professionals, and the

global security industry.

Suggestions for improvement of this document are welcome. They should be sent to ASIS International, 1625 Prince Street,

Alexandria, VA 22314-2818, USA.

Commission Members: Jason L. Brown, Thales Australia

Steven K. Bucklin, Glenbrook Security Services, Inc.

John C. Cholewa III, CPP, Mentor Associates, LLC

Cynthia P. Conlon, CPP, Conlon Consulting Corporation

Michael A. Crane, CPP, IPC International Corporation

William J. Daly, Control Risks Security Consulting

Eugene F. Ferraro, CPP, PCI, CFE, Business Controls Inc.

F. Mark Geraci, CPP, Purdue Pharma L.P., Chair

Robert W. Jones, Socrates Ltd, Inc.

Michael E. Knoke, CPP, Express Scripts, Inc., Vice Chair

John F. Mallon, CPP, Mallon & Associates, LLC

Marc H. Siegel, Ph.D., Commissioner, ASIS Global Standards Initiative

John E. Turey, CPP, ITT Corporation

Roger D. Warwick, CPP, Pyramid International

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At the time it approved this document, the PSO Guideline Committee, which is responsible for the development of this

Guideline, had the following members:

Committee Members:

Committee Chairman: Bernard D. Greenawalt, CPP, Securitas Security Services USA, Inc.

Commission Liaison: Steven K. Bucklin, Glenbrook Security Services, Inc.

Committee Secretariat: Sue Carioti, ASIS International

Dennis Blass, CPP, PSP, CFE, Security Engineers

Sandra M. Cowie, CPP, Principal Financial Group

Sandi J. Davies, International Foundation for Protection Officers

Michael E. Goodboe, Ed.D., CPP, G4S Wackenhut

Richard H. McClintock

Vincent L. Ruffolo, A&R Security Services Inc.

Jeffrey A. Slotnick, PSP, Setracon, Inc.

Revision History This second edition of the Private Security Officer Selection and Training Guideline was approved by the ASIS

International Commission on Standards and Guidelines in 2010. The baseline document was published in 2004.

Guideline Designation This Guideline is designated as ASIS GDL PSO-2010.

Keywords Private Security Officer, State Regulation of Private Security, Selection: Employment Screening Criteria, Training Criteria.

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TABLE OF CONTENTS 1. SCOPE, SUMMARY, AND PURPOSE................................................................................................................................. 1

1.1 SCOPE ................................................................................................................................................................................. 1

1.2 SUMMARY ............................................................................................................................................................................ 1

1.3 PURPOSE ............................................................................................................................................................................. 1

2. TERMS AND DEFINITIONS .............................................................................................................................................. 2

3. RECOMMENDED PRACTICES ........................................................................................................................................... 4

3.1 SELECTION: EMPLOYMENT SCREENING CRITERIA .......................................................................................................................... 5

3.2 TRAINING CRITERIA ................................................................................................................................................................ 7

4. APPENDIX A – SAMPLE ADJUDICATION SCORING ......................................................................................................... 11

A.1 CONSIDERATIONS FOR EDUCATION VERIFICATION ...................................................................................................................... 11

A.2 CONSIDERATIONS FOR EMPLOYMENT VERIFICATION ................................................................................................................... 11

A.3 CONSIDERATIONS FOR SOCIAL SECURITY NUMBER TRACES .......................................................................................................... 12

A.4 CONSIDERATIONS FOR MOTOR VEHICLE REGISTRATION VERIFICATION ........................................................................................... 12

5. REFERENCES/BIBLIOGRAPHY ........................................................................................................................................ 13

TABLE OF TABLES

TABLE 1: STATE REGULATION OF PRIVATE SECURITY ................................................................................................................................ 4

TABLE 2: SELECTION: EMPLOYMENT SCREENING CRITERIA ........................................................................................................................ 6

TABLE 3: TRAINING CRITERIA .............................................................................................................................................................. 8

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ASIS INTERNATIONAL GUIDELINE ASIS GDL PSO-2010

an ASIS Guideline for Security –

Private Security Officer

Selection and Training Guideline

1

1. SCOPE, SUMMARY , AND PURPOSE

1.1 Scope

The Private Security Officer Selection and Training Guideline is not intended to cover all aspects of

selection and training for private security officers. It is intended to set forth minimum

recommendations that can be used to assist in the selection and training of private security officers.

The Guideline is United States focused and is not intended to be an International document; however,

due to the global nature of many U.S. organizations, it is recommended that employers develop

country-specific processes where appropriate.

Private security officer selection and training has been a topic of interest with much debate over the last

30 years. Various studies and research efforts have been undertaken to better define the role of a

private security officer and also provide needed information for adequate selection and training of such

officers.

1.2 Summary

The Private Security Officer Selection and Training Guideline offers recommendations for the selection

and training of all private security officers, and includes definitions of relevant terms and

references/bibliography.

1.3 Purpose

The purpose of the Private Security Officer and Training Guideline is to provide recommended

minimum qualifications in order to improve the performance of private security officers and the

quality of security services.

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2. TERMS AND DEFINITIONS 2.1 armed – As used in this Guideline, armed refers to a private security officer who is equipped

with or has access to a weapon (firearm), such as a pistol or rifle, from which a shot is

discharged. (Security officers who are required to carry non-lethal weapons -- such as chemical

agent sprays, tasers, etc. -- should be required to have the proper training as required by state

statute and/or manufacturers’ recommendations.)

2.2 armored car company – A company which, for itself or under contract with another, transports

currency, securities, valuables, jewelry, food stamps, or any other item that requires secured

and insured delivery from one place to another with armed personnel.

2.3 armored car personnel – An armed employee of an armored car company who is engaged

exclusively by that company and is liable for the safe transportation, care, and custody of

valuables.

2.4 background verification/check – The process of checking an individual’s character, general

reputation, personal characteristics, or mode of living for consideration of employment,

promotion, access to sensitive assets (such as national information), or for continued

employment. Elements of a background verification/check can vary widely, and may include

information from credit bureaus, courts records repositories, departments of motor vehicles,

past or present employers and educational institutions, governmental occupational licensing or

registration entities, business or personal references, and any other source required to verify

information that was voluntarily supplied.

2.5 computer based training – Any training that uses a computer as the focal point of instructional

delivery. Training is provided through the use of computer hardware and software that guides

the learner through an interactive learning program.

2.6 contract security service – Protective services provided by one entity, specializing in such

services, to another entity on a compensated basis.

2.7 criteria – The individual (criterion) or collective (criteria) stated qualifications to be compared

with an applicant’s or employee’s actual credentials, experience, or history in determining

suitability for an employment decision (hiring or otherwise).

2.8 electronic medium based training – Any training that uses an electronic technology as a

method of effectively conveying instruction and/or information. Electronic technology includes,

but is not limited to video, DVD, CD, audio files, and video conferencing.

2.9 homeland security – The federal government’s efforts -- in coordination with state and local

governments and the private sector -- to develop, coordinate, fund, and implement the

programs and policies necessary to detect, prepare for, prevent, protect against, respond to, and

recover from terrorist or other attacks within the United States.

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2.10 nolo contendere – The name of a plea in a criminal action, having the same legal effect as a plea

of guilty, so far as regards all proceedings on the indictment, and on which the defendant may

be sentenced. (Latin for ‘‘I will not contest it.’’)

2.11 private security – An independent or proprietary commercial organization whose activities

include safeguarding the employing party’s assets -- ranging from human lives to physical

property (the premises and contents), responding to emergency incidents, performing employee

background investigations, performing the functions of detection and investigation of crime

and criminals, and apprehending offenders for consideration.

2.12 private security officer – An individual, other than armored car personnel or a public employee

(federal, state, or local government), employed part or full time, in uniform or plain clothes,

hired to protect the employing party’s assets, ranging from human lives to physical property

(the premises and contents). The definition excludes individuals who are not employed in the

capacity of a private security officer.

2.13 proprietary security – Any organization, or department of that organization, that provides full-

time security officers solely for itself.

2.14 public safety – Support mechanisms that sustain the life and vitality of a community’s health,

safety, and social stability by performing such services as law enforcement, fire prevention,

personal and facility security, disaster preparedness, and emergency medical assistance. In

some instances, public safety may refer to law enforcement officers, firefighters, rescue squads,

and ambulance crews. In other instances, public safety properly encompasses private security

officers, as well.

2.15 regulatory body – Any state board, commission, department, or office -- except those in the

legislative or judicial branches -- authorized by law to conduct adjudicative proceedings, issue

permits, registrations, licenses, or other forms of authorization to offer or perform private

security officer services, or to control or affect the interests of identified persons.

2.16 selection – The act or process of choosing individuals who possess certain characteristics or

qualities.

2.17 threat – An indication of something impending that could result in damage or injury.

2.18 training – An act, method, or process of instruction; to teach so as to make fit, qualified, or

proficient.

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3. RECOMMENDED PRACTICES

The Private Security Officer Selection and Training Guideline offers tools for the development of

minimum recommendations that are important for enabling the private security industry to meet the

needs of providing effective security as well as meeting the demands associated with homeland

security initiatives. Effective security requires workers who are familiar with all aspects of a facility’s

security system for assessing and containing potential threats. Security officers are required to be well-

versed in emergency procedures and able to work with an organization to ensure that emergency

procedures can be implemented successfully. They are also required to be able to work closely and

effectively with public safety personnel. Therefore, private security officers should be thoroughly

screened and trained.

Private security officer selection and training criteria vary from state to state, ranging from

comprehensive training requirements for every private security officer, to little or no training.

The following elements should be considered by any governmental entity proposing to exercise

controls over the providers of private security.

Table 1: State Regulation of Private Security

Subject Recommendations — Consideration should be given to establishing:

Regulatory Body

Oversight/Enforcement

A regulatory body, operating under the direction and within the framework of a

state agency for both proprietary and contract security entities.

State Fees to Support

Enforcement Process

Fees commensurate with the effort necessary to process applications for

registration/licensure/renewal to be used by the regulatory body to manage the

department and enforce the regulations. Enforcement should include

inspection, administrative fines for violations of the state statute and the

implementation of regulations, sanctions, and criminal violations in certain

instances.

Licensee-in-Charge/

Qualifying Agent Registration

Requirements for licensee-in-charge/qualifying agent (e.g., education,

experience, written exam) for both proprietary and contract security entities.

Insurance Requirements for licensee-in-charge/qualifying agent liability insurance (e.g.,

minimum of $1,000,000 per occurrence).

Individual Security Officer

Registration/ License

A requirement for regulatory bodies to issue private security officer

registrations/licenses, which should include a photograph and other relevant

identification information for proprietary and contractual security personnel.

Private Security Officer

Registration/ License

A requirement for registration/licensure of all private security officers.

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Subject Recommendations — Consideration should be given to establishing:

Background Investigations A requirement that all candidates must successfully pass a background

investigation prior to registration/licensure as a security officer.

Pre-assignment, Post-

assignment, and Annual

Training

A requirement for private security officer training (orientation/pre-assignment;

on-the-job; ongoing/refresher/ annual courses, to include periodic documented

training according to manufacturers’ recommendations on lethal weapons,

tactics and techniques).

Armed Security Officer

Training

Additional training requirements for armed security officer training --

classroom, range safety, course-of-fire with a demonstration of practical skills

(including retention, loading, unloading, clearing of a malfunction including a

failure to feed, stovepipe, and double feed under duress), re-certification policy,

instructor qualifications, etc. Additionally, security officers should receive

training in deadly force, and use of less than deadly force.

NOTE: The term “requirements” in Table 1 is used in the context of applicable state laws.

3.1 Selection: Employment Screening Criteria

Table 2 provides the framework for private security officer job descriptions and recommended

minimum criteria to be considered in the selection of private security officers. Private security officers

must still comply with the applicable statutory requirements of their respective regulatory bodies as

well as any established criteria of the employer, which may exceed the minimum criteria as set forth in

this Guideline.

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Table 2: Selection: Employment Screening Criteria

Subject Recommendations — Consideration should be given to the following:

General Criteria Candidates be at least 18 years of age for unarmed security and 21 years of age

for armed security, with provisions that the candidate must be able to perform

the duties required of the position.

Citizenship Candidates be a citizen or national of the United States, a lawful permanent

resident, or an alien authorized to work.

Personal Information Candidates submit their current and previous residential addresses and phone

numbers for at least the last seven years. (See parenthetical remarks under

Social Security Number.)

Social Security Number Candidate’s name and Social Security Number is verified. (Additionally,

consideration may be given to conducting a Social Security Number trace to

determine if the number has been actively issued, is not retired, and to obtain

an address history. The address history should be compared against addresses

given on the application and should be used to verify criminal record checks

have been conducted in all required residence addresses.)

Education Candidates possess a high school diploma, GED, or equivalent. Also, the

applicant should demonstrate an ability to read, write, and speak English and

the language(s) most appropriate to his or her assigned duties. Additionally,

consideration may be given to the administration of a validated aptitude test

for security officer applicants.

Criminal History Candidates not have been convicted of or pled guilty or nolo contendere to a

felony or job-related crime for a minimum seven-year period immediately

preceding the candidate’s date of hire. Any felony conviction discovered in the

course of conducting the search should also be considered relevant to the

candidate’s qualifications for the position.

Armed security officer candidates must not have been convicted of a state or

federal misdemeanor involving the use or attempted use of physical force, or

the threatened use of a deadly weapon.

Employment Verification Candidate’s current and previous employers’ addresses and phone numbers

for at least the last seven years are verified. Candidates with prior military

service may be required to provide form DD-214.

Registrations/Licenses and

Certifications1

Candidate-provided license, registration, credential, or certification information

against the appropriate agency is verified. (Compare given information on

licensee’s name and address, licensing board, or agency name, license type,

license number, status and original issue date. If provided by the agency, note

any negative license actions or sanctions.)

Fingerprints Candidates submit a fingerprint card or electronic fingerprint to be processed

for a criminal history check. Whenever possible, consideration should be given

to the use of a national fingerprint identification database.

Drug Screening Preemployment: Candidates undergo a drug screen test.

Post Employment: Random drug testing, where permitted by state law and

employer policy, should be conducted by using a valid random testing

methodology.

Photographs Candidates submit a recent (within the past 30 days) passport size photograph

for purposes of identification and registration/licensing.

Credit Check Candidates undergo a credit check.

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Subject Recommendations — Consideration should be given to the following:

Physical Ability Candidates have the ability to perform essential job functions with, or without,

reasonable accommodations.

NOTES:

1. See Appendix A for sample adjudication scoring.

2. For any private security officer with driving responsibility in a motorized vehicle (not limited to those driving company vehicles), consideration should be given to conducting an annual Motor Vehicle Registration check (also known as MVR or DMV check) to verify license information (type or class of driver’s license, full name, and address at the time of last license renewal), restrictions or violations, convictions and license revocations, automobile insurance cancellations, and accidents.

3. A drug screen test may include on-site drug screens administered on company premises, job sites, and/or clinics.

3.2 Training Criteria In addition to providing the framework for effectively selecting private security officers, this

Guideline provides an outline for the design and delivery of private security officer training by

employers and other agencies. All entities or persons providing security officer training should also be

certified by a regulatory body.

The elements listed in Table 3 are the recommended training topics considered essential in the training

of private security officers and acknowledge different ways in which a security officer may receive

training or demonstrate proficiency to perform the duties of a private security officer. For example,

training may consist of computer based training, classroom training, self-study, or other methods of

delivery. Consideration should be given to providing the appropriate length and content of pre-and-

post assignment training dependent upon each officer’s assignment. It is further recommended that all

training be accompanied by an appropriate assessment and evaluation to measure the security officer’s

knowledge of the training subject. Further, testing should be appropriate to subject matter -- that is, in

writing or by performance.

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Table 3: Training Criteria

Subject Recommendations — Consideration should be given to the following:

Training Private security officers receive training to include:

• Pre-assignment training in accordance with all applicable legal

requirements;

• On-the-job training commensurate with position requirements

(e.g., 8-16 hours); and

• Annual training sufficient to maintain job proficiency (e.g., 8 hours).

Private security officers should pass a written and/or performance

examination(s) to demonstrate that he/she understands the subject matter.

NOTE: Armed and unarmed private security officer training requirements may

differ.

Training Topics Training may include topics listed in the NOTE (see page 9).

Training Format Training may consist of on-the-job training, classroom training, computer based

training, or other forms of electronic medium based training. The type of

training should be determined by such factors as the type of facility where the

security officer is assigned, the duties of the security officer, the value of the

assets being protected, and the level of security risks, threats, vulnerabilities,

and criticality of the assignment.

Pre-Assignment Firearms

Training

Minimum range and classroom course taught and administered by a state

certified firearms instructor or approved current law enforcement or military

firearms certified instructor. Applicants should be required to provide any prior

information regarding the suspension or revocation of any firearms certification

or license they may have held.

Post-Assignment Firearms Additional firearms training may be required by the state agency in the event of

any discharge of a firearm in the course of officer duty. NOTE: Security officers and security agencies should notify the appropriate

regulatory body of any discharge of a firearm in the course of the officer’s

duties. The incident report should contain an explanation describing the nature

of the incident, the necessity for using the firearm, and a copy of any report

prepared by a law enforcement office.

Annual Firearms Training State mandated annual firearms training be followed.

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NOTE: Recommended Training Topics:

1.0 Nature and Role of Private Security Officers

1.1 Security Awareness

1.1.1 Private Security Officers and the Criminal Justice System

1.1.2 Information Sharing

1.1.3 Crime and Loss Prevention

1.2 Legal Aspects of Private Security

1.2.1 Evidence Preservation

1.2.2 Use of Force and Force Continuum

1.2.3 Court Testimony

1.2.4 Incident Scene Preservation

1.2.5 Equal Employment Opportunity (EEO) and Diversity

1.2.6 State and Local Laws

1.2.7 Powers of Arrest

1.3 Security Officer Conduct

1.3.1 Ethics

1.3.2 Honesty

1.3.3 Professional Image

2.0 Observation and Incident Reporting

2.1 Observation Techniques

2.2 Note Taking

2.3 Report Writing

2.4 Patrol Techniques

3.0 Principles of Communications

3.1 Interpersonal Skills

3.2 Verbal Communication Skills

3.3 Customer Service and Public Relations

3.4 Dealing with Conflict

3.5 Dealing with Media

4.0 Principles of Access Control

4.1 Ingress and Egress Control Procedures

4.2 Electronic Security Systems

5.0 Principles of Safeguarding Information

5.1 Proprietary and Confidential

6.0 Emergency Response Procedures

6.1 Training in Incident Command System (ICS), National Incident Management System (NIMS)

and the National Response Framework (NRF)

6.2 Critical Incident Response (e.g., natural disasters, accidents, human caused events)

6.3 Evacuation Processes

6.4 Disaster Preparedness

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7.0 Life Safety Awareness

7.1 Safety Hazards in the Workplace/Surroundings

7.2 Emergency Equipment Placement

7.3 Fire Prevention Skills

7.4 Hazardous Materials and Right-To-Know law

7.5 Occupational Safety and Health Requirements (e.g., OSHA related training, blood borne

pathogens, etc.)

7.6 Workplace Violence

8.0 Job Assignment and Post Orders

Depending upon the criteria and specifications applicable to the assignment, consideration should be given to the

following additional training topics which include but are not limited to:

9.0 Employer Orientation And Policies

9.1 Substance Abuse

9.2 Communications Modes (e.g., telephones, pagers, radios, computers)

10.0 Workplace Violence

11.0 Conflict Resolution Awareness

12.0 Traffic Control and Parking Lot Security

13.0 Crowd Control

14.0 Procedures for First Aid, Cardiopulmonary Resuscitation (CPR), and Automated External

Defibrillators (AEDs)

15.0 Crisis Management

16.0 Labor Relations (strikes, lockouts, etc.)

17.0 Basic Computer Skills

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4. APPENDIX A – SAMPLE ADJUDICATION SCORING

A.1 Considerations for Education Verification

• Score as Approved if any of the following conditions exist:

o All information provided by applicant is verified with no discrepancies.

• Score as Pending if any of the following conditions exist:

o The educational institutional was not located.

o Three attempts on three days, no response was received from the educational institution.

o No high school diploma/GED can be found.

o Institution cannot verify applicant’s attendance due to unavailable records.

o Discrepancy in dates outside a 90-day window.

• Score as Unacceptable if any of the following conditions exist:

o Institution verifies that applicant never attended.

o Discrepancy in major course of study or degree earned.

A.2 Considerations for Employment Verification

• Score as Approved if any of the following conditions exist:

o All information provided by applicant is verified.

o Applicant is eligible for rehire.

• Score as Pending if any of the following conditions exist:

o The place of employment was not located.

o Three attempts on three days, no response was received from the employer.

o Minor discrepancy in the position held.

o Discrepancy in dates outside a 90-day window.

o Not eligible for rehire.

• Score as Unacceptable if any of the following conditions exist:

o Discharge other than honorable or general under honorable conditions for prior military

service.

o If person has not been truthful on his/her application.

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A.3 Considerations for Social Security Number Traces

• Score as Approved if any of the following conditions exist:

o Name and Social Security Number (SSN) match.

• Score as Pending if any of the following conditions exist:

o If the last name does not match but it is reasonable to assume it is a maiden name.

o No record found.

o Two or more names (other than applicant’s) listed on the report.

o Applicant’s name appears incorrectly.

• Score as Unacceptable if any of the following conditions exist:

o A message reports that the SSN has not been issued.

o Applicant’s name does not appear on the trace.

A.4 Considerations for Motor Vehicle Registration Verification

• Score as Approved if any of the following conditions exist:

o Name and license number match. Clear record.

• Score as Pending if any of the following conditions exist:

o Driver not found or not a driver.

o Subject has ID record only.

o Current status active, but record shows suspension or revocation in the past five years.

o Three or more tickets, moving violations, or accidents within the past five years.

• Score as Unacceptable if any of the following conditions exist:

o DUI (Driving Under the Influence)/DWI (Driving While Intoxicated) convictions in the

past three years.

o Expired or suspended status.

o Criminal (felony) vehicular conviction within the last three years.

NOTE: Appendix A is provided to reflect examples of adjudication rules and is for illustration purposes only. Organizations should develop their own applicable adjudication rules.

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5. REFERENCES/B IBLIOGRAPHY The following sources were identified and reviewed as part of the background research prior to

developing this Guideline.

Anderson, T. (May 2001). Affairs of State. Security Management 45, 78-89.

ASIS International. (2008). ASIS International Glossary of Security Terms. Retrieved 2008 from <

ASIS International. (2009). Preemployment Background Screening Guideline. Alexandria, VA: ASIS

International.

http://www.asisonline.org/library/glossary/index.xml >

ASIS International. (2008). Protection of Assets Manual. Alexandria, VA: ASIS International.

Black’s Law Dictionary, Sixth edition. (1990). St. Paul, MN: West Publishing Co.

Buck, K. (2002). Guidelines for Improved Automated Criminal History Record Systems for Effective

Screening of Personnel. Monterey, CA: The Department of Defense Personnel Security Research

Center.

Canadian National Standards Board. (1999). Security Guards and Security Guard Supervisors. CAN/

CGB-133.1.99. Ottawa, Ontario, Canada: Canadian General Standards Board, Standards Council of

Canada .

Castle, R. A. (2002). A Study of the Security Officer. Commonwealth of Virginia, Department of

Criminal Justice Services: Schroeder Measurement Technologies, Inc.

Private Detectives, Guard Services and Security Personnel, Conn. Gen. Stat. § 29-534. (2001). Retrieved

2002 from <

Cunningham, W. C., Strauchs, J. S., & Van Meter, C. W. (1990). Private Security Trends 1970–2000:

The Hallcrest Report II. Boston: Butterworth-Heinemann.

http://www.cga.ct.gov/ >.

Cunningham, W.C., & Taylor, T. H. (1985). Private Security and Police in America: The Hallcrest

Report I. Portland, OR: Chancellor Press.

Freedonia Group, Inc. (2002). Private Security Services to 2006. Cleveland, OH: The Freedonia

Group, Inc.

Goodboe, M. E. (1996). The Development of an Entry-Level Model Curriculum, Optimum Training

Methodology, and Implementation and Evaluation Plans for Unarmed Contract Security Officers.

Unpublished doctoral dissertation, Nova Southeastern University.

Horton, W. H. (2000). Designing Web-Based Training: How to Teach Anyone Anything Anywhere Anytime.

New York: John Wiley & Sons.

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Johnston, L. (1992). Regulating Private Security. International Journal of the Sociology of Law, 1992, 20,

1–16.

Kay, B. & Jordan-Evans, S. (1999). Love ’Em or Lose ’Em: Getting Good People to Stay. San Francisco:

Barrett-Koehler.

Kirkpatrick, D. L. (1998). Evaluating Training Programs: The Four Levels. San Francisco: Berrett-

Koehler Publishers.

National Advisory Committee on Criminal Justice Standards and Goals. (1976). Private Security:

Report of the Task Force on Private Security. Washington, DC: U.S. Department of Justice, Law

Enforcement Assistance Administration.

International Association of Security and Investigative Regulators. (2001). Model State Statute for the

Regulation of Private Security Officers and Their Employers. Waterloo, IA: International Association of

Security and Investigative Regulators.

Peterson, R. (1992). Training Needs Analysis in the Workplace. San Diego, CA: Pfeiffer &

Company.

Pinkerton Services Group/ChoicePoint. (2004). [Sample adjudication scoring]. Unpublished

worksheet.

Private-Sector Liaison Committee of the International Association of Chiefs of Police. (1998).

Private Security Officer Selection, Training and Licensing Guidelines. Alexandria, VA: International

Association of Chiefs of Police. Retrieved 2002 from <

http://www.theiacp.org/documents/pdfs/Publications/privatesecurityofficer.pdf >

Private Security Advisory Council to the Law Enforcement Assistance Administration. (1978).

Model Security Guard Training Curricula. Washington, DC: U.S. Department of Justice.

Private Security Officer Quality Assurance Act of 1997, H.R. 161, 105th Congress. (1997).

Private Security Officer Quality Assurance Act of 1999, H.R. 60, 106th Congress. (1999).

Rosenburg, M. J. (2000). E-Learning. New York: McGraw Hill.

Spaninks, L., Quinn, L., & Byrne, J. (2001). European Vocational Training Manual for Basic Guarding.

Lyon, France: Confederation of European Security Services. Retrieved 2002 from < http://www.union-

network.org/UniPropertyN.nsf/75fb177ea4a699e4c1256800001ea9a6/caba50485b16b88ac12571a7004de

991?OpenDocument >.

U.S. Department of Justice, Bureau of Justice Assistance. (2005). Engaging the Private Sector to Promote

Homeland Security. Retrieved 2008 from < http://www.ncjrs.gov/pdffiles1/bja/210678.pdf >.

Weber, T. (2002). A Comparative Overview of Legislation Governing the Private Security Industry in the

European Union. Birmingham, West Midlands, United Kingdom: Priestly House. Retrieved 2008 from <

http://www.coess.org/pdf/final_study_en.pdf >.

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ASIS International (ASIS) is the preeminent

organization for security professionals, with more

than 37,000 members worldwide. Founded in 1955,

ASIS is dedicated to increasing the effectiveness and

productivity of security professionals by developing

educational programs and materials that address

broad security interests, such as the ASIS Annual

Seminar and Exhibits, as well as specific security

topics. ASIS also advocates the role and value of the

security management profession to business, the

media, governmental entities, and the general public.

By providing members and the security community

with access to a full range of programs and services,

and by publishing the industry’s number one

magazine, Security Management, ASIS leads the way

for advanced and improved security performance.

For more information, visit www.asisonline.org.

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1625 Prince Street

Alexandria, Virginia 22314-2818

USA

+1.703.519.6200

Fax: +1.703.519.6299

www.asisonline.org