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Ask the Library

Ask the Library. Help! A simple, anonymous chat box for students to use

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Page 1: Ask the Library. Help! A simple, anonymous chat box for students to use

Ask the Library

Page 2: Ask the Library. Help! A simple, anonymous chat box for students to use

Ask the Library

Help!

A simple, anonymous chat box for students to use.

Page 3: Ask the Library. Help! A simple, anonymous chat box for students to use

Jakarta Some of the very first chats started to come in from distance learning students.

Page 4: Ask the Library. Help! A simple, anonymous chat box for students to use

Sheffield BahrainTorontoCairoJakartaNorwichGlasgowKuwaitBirminghamLondonNottinghamGreat YarmouthSingaporeParisNigeriaBanburyHawaii Saudi Arabia

Some of the locations from which we have been asked questions.

Page 5: Ask the Library. Help! A simple, anonymous chat box for students to use

Beyond 9 to 5?

We have extended to evenings and weekends.

Page 6: Ask the Library. Help! A simple, anonymous chat box for students to use

What next? Integration

Can we have the chat box in other locations?

Page 7: Ask the Library. Help! A simple, anonymous chat box for students to use

More automated response to speed up chat and increase consistency

Page 8: Ask the Library. Help! A simple, anonymous chat box for students to use

Mahalo!! (Bye in Hawaii)