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Click on the orange Eventbrite link to view all the current
ASQ-Raleigh live events, and to register. It is
recommended that you bookmark it in your browser.
ASQ Raleigh Sect ion, P.O. Box 5589, Cary, NC 27512
www.asqraleigh.org
ASQ Raleigh Section Newsletter
March 2017
Inside This Issue
1 ....... Eventbrite link
2 ....... Upcoming Events
......... Member Re-Certifications
3 ....... Certification Opportunities
......... Career Opportunities
4 ....... Recertification tip
......... ASQ Raleigh Social Media
5-6.... 2016 Raleigh Section
Leadership Council
7 ....... Dinner Meeting and Tours
8 ....... Food Bank Volunteer
Opportunity
9 ....... CMQ/OE Exam Online Class
10-12 QIT Call for Papers
13 ..... Community Good Works
ASQ Raleigh Section Newsletter Page 2
Upcoming Events/Conferences
March 10, 2017 EQR meeting sponsor: Merck, Durham
March 14, 2017 Dinner Meeting. Carolina Farm Stewardship Association, Karen RM McSwain
https://asq-raleigh-march-dinner-mtg.eventbrite.com
April 8, 2017 ASQ Food Bank Volunteer Opportunity
April 22, 2017 Carolina Farm Stewardship Farm Tour
https://asq-raleigh-april-earth-day-farm-tours.eventbrite.com
May 1-3, 2017 2017 World Conference on Quality and Improvement
May 16, 2017 Quality in the Triangle
May 17-18, 2017 Post-Conference Workshops
June 9, 2017 EQR meeting sponsor: TDB
September 8, 2017 EQR meeting sponsor: Purdue Pharma, Durham
September 23, 2017 ASQ Food Bank Volunteer Opportunity
November 4, 2017 ASQ Food Bank Volunteer Opportunity
December 8, 2017 EQR meeting sponsor: TBD
Is a local company employing interesting or cutting edge technology? Are they on the front lines of quality
toolkit implementation? Send us your ideas for tours!
Member Re-Certifications February 2017
Vijay Arora .......................... CQA
Robin Flynn .......................... CQA
ASQ Raleigh Section Newsletter Page 3
Certification Opportunities
Now that ASQ has transitioned to computer-based testing, members have the opportunity to see a
demonstration of the test experience. The demo allows you to experience the look and feel of the test
platform that will be used for computer-based test delivery at Prometric test sites.
Go to https://www.prometric.com/_layouts/results/index.html to view the demo.
Performance Excellence Contributions
If you would like an opportunity to apply your skills and collaborate on items and activities related to the
Performance Excellence program, please contact Mark Morton [email protected] for more information.
Career Opportunities
Post Your Resume
ASQ Raleigh Section members may post their resumes on the ASQ Raleigh page by contacting Placement
Chair Angie Lucas at [email protected] and [email protected]
If your company has a position it would like to list with the Raleigh, North Carolina ASQ Section send your listing
to Placement Chair Angie Lucas at [email protected] and [email protected]
Local Job Opportunities posted on the ASQ Raleigh Website:
Jobs
GVP/GCP Auditor - United Therapeutics - RTP
Associate, GxP Audit Compliance & Document QC - United Therapeutics – RTP
Manager, Document Control - United Therapeutics - RTP
Senior Quality Engineer - Robotic Surgical Devices - RTP
Quality Manager - Eaton - La Grange, NC
ASQ Raleigh Section Newsletter Page 4
Recertification tip:
Just a reminder to check your recertification due dates. Recertification applications can be submitted up
to six months in advance of the recertification due date. There is also a six month grace period for
submission of recertification applications after the recertification due date.
When claiming training classes in the Professional Development category of your Recertification Journal, it is
required to have listed as evidence the total number of actual training time performed. This is required in
order to calculate the ASQ RU credit. If your certificate does not tell the number of hours, an agenda that
reflects the training hours will work too. To qualify, all training must correlate to the Body of Knowledge for
your particular certification and remember you can receive .1 RU for every hour of qualified training. This is
the most common issue seen when reviewing Recertification Journals.
ASQ Dinner Meeting Cancellation Policy:
Cancellation notification must be received no later than 48 hours prior to the start of the event in order to
receive a full refund. To request a cancellation, please send an email to ASQ at [email protected]
Registration for Dinner Meeting Events after Registration is closed in Eventbrite:
To register for an event after the deadline, please send an email to ASQ at [email protected]. ASQ Raleigh
can only accept cash or checks when paying at the door. Credit or debit cards are not accepted.
ASQ Raleigh is Getting More Social
You will notice increased activity on the ASQ Raleigh social media sites.
If you have a Twitter account, follow @ASQRaleigh and retweet interesting notes. If you don’t have a Twitter
account, ASQ Raleigh tweets can be reviewed with these steps:
Type search.twitter.com in your browser
Enter @asqraleigh in the search box
Remember that Twitter posts have a 140 character limit.
If you have a FaceBook account, “Like” us and comment on posts.
ASQ-related information can be posted on Twitter and FaceBook by sending write-ups and photos to:
Members of the ASQ Raleigh LinkedIn group can submit posts directly. Membership is open.
ASQ Raleigh Section Newsletter Page 5
2017 ASQ Raleigh Section Leadership Council
Chair Kelli Collin
Treasurer Nancy Garcia
Secretary Wendy Haines
Past Chair Mark Morton
Chair-Elect Open
Vice Chair/QMP Chair Joey Martin
Arrangements Lilli Abdullahi
Membership Kelli Collin
Recertification/Examining Fred Rich
Communications
Communications Chair
Sukonya Gogoi
Newsletter Subcommittee
Sandy Waddell and Bryan Ambrose
Website Manager, Web Page Updates, and Website Calendar
Open
Eventbrite, Social Media
Pam Schodt
Six Sigma SIG Byron Wingerd
Food Bank
Jim Murrell
Mary Chris Easterly
ASQ Raleigh Section Newsletter Page 6
Executive Quality Round Table Carol Poindexter
Education Open
Audit Bob Carter
Community Good Works Matt Demko
Historian Doyle McGlone
Mentor Committee Chair Joanne Mayo
Nominations Jim Murrell
Placement Angie Lucas
Programs Doug McCorquodale
Publicity Helen Sims
Quality Conference Mike Porter
Student Advisor Mark Morton
Scholarship Wendy Haines
VOC Chair Tom L
Interested in joining the Raleigh Section Leadership Council? Contact Kelli Collin or any of the leaders. We
welcome new talent and ideas. It’s a perfect opportunity to develop leadership skills and build relationships.
Come join us.
COME SEE THE NEW AND IMPROVED ASQ RALEIGH WEBSITE!
http://asqraleigh.org/
ASQ Raleigh Section Newsletter Page 7
Upcoming Dinner Meetings and Tours
March 14, 2017 Dinner Meeting, Carolina Farm Stewardship Association, https://asq-raleigh-march-dinner-
mtg.eventbrite.com Please join us at the ASQ-Raleigh Dinner Meeting on Tuesday, March 14, 2017 for a
presentation on the Carolina Farm Stewardship Association by Karen RM McSwain, Farm Services and Food
Systems Director. Their mission is to bring local, organic food to your table from a farmer who shares your
values. The vision is a vibrant, sustainable food system that is good for consumers, good for farmers and
farmworkers, and good for the land. www.carolinafarmstewards.org Please register by Thursday March 9,
2017.
April 22, 2017 Carolina Piedmont Farm Tour. Tour local, sustainable farms and discover the delicious meat,
dairy, fruits and veggies produced right here in the Piedmont Load up a car with your friends and family,
choose the farms you’d like to visit on the interactive map, and begin your farm tour adventure! The tour is
self-guided of farms and sites throughout the Triangle in Alamance, Chatham, Orange, and Person counties.
https://asq-raleigh-april-earth-day-farm-tours.eventbrite.com
February 21, 2017 Tutorial and Dinner Meeting
Kaali Dass, (IT Consultant) presented "Building Quality Culture in Agile Software Development" focusing on
building and sustaining a culture of quality in agile software development. The transformation from waterfall to
agile needs changes in the mindset of people, process, and technologies. Key topics included Organization
Culture and Leadership, Agile Transformation, Building Quality Culture.
ASQ Raleigh Section Newsletter Page 8
Don’t forget to sign-up for the April 8th, 2017 Food Bank Event
Our ASQ Section has its second event of 2017 at 1924 Capital Blvd., Raleigh, NC 27604 on April 8th. This
event will be held in Raleigh on Saturday from 9am-12pm. View the Event Calendar and our section
monthly newsletter for scheduled events throughout this year. Registration is available for all remaining
2017 events. There are 11 spots still available for our April event on the 8th.
Thanks go to the volunteers that supported the Feb. 18th event. Our ASQ team worked with other groups
to sort and repackage food products that provided 8,590 meals to those in need. A picture of the ASQ
team is shown below.
We invite you to join us in helping the hungry in our state. Family and friends are welcome; children must be
12 or older and accompanied by an adult. If you register and later find out you are not able to participate,
please contact Jim Murrell at [email protected]
Activities May Include: Sorting and repackaging Food Bank's warehouse inventory. We may also help with:
sorting fresh produce into smaller containers; repackaging products from food manufacturers and distributors;
and/or putting bulk items into family size portions.
Location: Food Bank of Central and Eastern North Carolina, events will be held at 1924 Capital Blvd., Raleigh,
NC 27604.
Recertification Units adhoc: 0.2
CAUTION: Please wear closed toe shoes and clothes that can get dirty. You may want to dress in layers
during the months when it may be cool in the warehouse.
We have 3 of the 4 scheduled Food Bank work events remaining in 2017 at the new facility on Apr 8th,
Sept 23rd, and Nov 4th. Registration is now available for 12 volunteers per event.
We look forward to a great year supporting the Food Bank of CENC
ASQ Raleigh Section Newsletter Page 9
ASQ Certified CMQ/OE Exam Online Class
Manager of Quality & Operational Excellence
Presented by ASQ Section 1302
Instructor: Mr. Rick Pennington, CMQ/OE, CQE
Class dates: March 20 – May 7, 2017
(Class Enrollment Deadline: March 12, 2017)
CMQ-OE exam dates: May 5 – 21, 2017
(Exam Registration Deadline: April 7, 2017)
From the cozy comfort of your home!
Just Imagine: You can do all this…… without leaving town!
Attend an Online CMQ/OE Prep course and prepare for the exam
No need to travel to another city for multiple weeks
No need to lose time from work
No need to lose family time
Here are the ways you can $Save$ BIG:
1. Travel expense (flight, drive, gas, depreciation & maintenance)!
2. Lodging and hotel bills
3. Food and incidentals due to travel
4. Tuition and registration: This 7-week online class will cost you only $400! Compare to $600+ price tag if
you take the National ASQ prep-course which is self-study and does not include instructor and group
interaction. (Note: price does not include Primer and recommended course material).
What to Expect
1. Pre-exam to evaluate current knowledge of CMQ/OE BoK.
2. Weekly readings from the primer and articles pertinent to CMQ/OE exam
3. Weekly homework Modeled after CMQ/OE exam questions.
4. Weekly open-ended Questions as homework to prepare for the closed-book portion of CMQ/OE
exam.
5. Weekly Discussion Board: Communicate & interact with your instructor and your classmates
6. Videos that reinforce learning course concepts and the CMQ/OE body of knowledge
7. Opportunity to simulate the exam: A mini version (approximately 2.5 hours) of a mock exam will be
available so you can practice taking the test under timed setting.
8. You must order and pay for the required Primer (and other optional course resources). Links and
approximate cost are available at the website. Allow 5-7 days for delivery.
9. Recertification Units (RU) = 2.0 after successful completion of course. Signed certificate will be emailed.
Don’t lose out on this great opportunity!
Enroll in this class TODAY
The last day to enroll for class is: Monday, March 12
Enroll here! http://www.asq-1302.org/education-and-training/
Once enrolled, you will be directed to another page where you can make a credit-card payment.
ASQ Raleigh Section Newsletter Page 10
Call for Papers ASQ Raleigh 2017 Quality in the Triangle Conference
Quality Processes, Tools and Thinking that will Drive Business
Improvement into the Next Decade
Conference: May 16, 2017
Post-Conference Seminar/Workshop: May 17, 2017
Post-Conference Seminar/Workshop: May 18, 2017
North Carolina State University
Jane S. McKimmon Conference and Training Center
1101 Gorman Street, Raleigh, NC 27606
For more information, please contact the ASQ Raleigh Conference Chair
Mike Porter, [email protected] 910.813.4663
ASQ Raleigh Section 1113 invites you to submit your paper, presentation, workshop, or seminar for the 2017
Quality in the Triangle (QIT) Conference. The host for the conference is ASQ Raleigh Section 1113, which
represents the greater Research Triangle and surrounding areas of North Carolina and Virginia.
Conference Theme
Quality Processes, Tools and Thinking that will Drive Business Improvement into the Next Decade
Speaking Opportunities
Tuesday, May 16, 2017 – Keynote Speakers, Exhibitors and Full Day Technical Program
Wednesday, May 17, 2017 – Post-conference seminars/workshops (half or full day)
Thursday, May 18, 2017 – Post-conference seminars/workshops (half or full day)
Call for Papers and Presentations
Visit the Raleigh ASQ web site for updates to the Call for Papers information: http://www.asqraleigh.org.
Papers, presentations and seminars should provide information and examples that attendees can
immediately apply at conference end
Handouts to support information provided in presentations and tutorials are highly recommended
Sessions should be high energy and encourage attendee participation
Conference Technical Program sessions on Tuesday, May 16, 2017 will be limited to between 60 - 75
minutes maximum in duration, including time for general question and answer session, depending on
final conference agenda. Presenters will be notified by early March of actual length.
Seminars/workshops should plan for either 8:00 am to 12:00 pm or 8:00 am to 4:45 pm
continued on next page
ASQ Raleigh Section Newsletter Page 11
Technical Program Overview
Technical papers and panels should be practitioner-oriented
Technical papers and panels may be based on research of interest or on experiences relating to the
topic
One complimentary admission to the May 16, 2017 conference is provided for each technical paper
or presentation selected by the Conference Committee for inclusion in the conference program
Travel and living expenses are the responsibility of each speaker unless otherwise approved by the
Conference Committee
Pre and Post Conference Seminar/Workshop Overview
Seminars/Workshops should be practitioner-oriented
Seminars/Workshops may be based on research of interest or on experiences relating to the topic
Speakers for seminar/workshop selected by the Conference Committee for inclusion in the conference
program will be provided complimentary admission to the May 16, 2017 Conference
Any seminar/workshop leader fees, travel, and living expenses are negotiated and approved by the
Conference Committee
Paper and Presentation Submissions
Brochure-ready abstracts (200 words maximum), the speaker’s biography/title/certifications (50 words
maximum), and a speaker photo (digital) are required by midnight February 2, 2017
Please email submissions to Chair, Quality in the Triangle, Mike Porter, [email protected]
Notifications of acceptance will be sent by March 1, 2017
Exhibitors
A limited number of exhibitor booths are available at no charge on Tuesday, May 16, 2017 only
Exhibitors will be selected on a first come, first serve basis until all booths are full.
Exhibitors are expected to man the booth during conference registration, breaks and before and after
lunch
Complimentary lunch and break service is provided for all exhibitors
To request information on Exhibitor opportunities please contact Mike Porter at
concluded on next page
ASQ Raleigh Section Newsletter Page 12
Sponsors
Sponsorship opportunities are available and the amount of the donation is negotiable
Sponsors can have their company logo displayed in the program or on the items provided to the
attendees such as the conference bags, lanyards or other items available
To request information on Sponsor opportunities please contact Mike Porter at
Suggested Paper, Presentation, and Seminar Topics
Industry trends regarding Quality
Quality Impact on Cost Savings/Cost of poor quality
CAPA: Complaints and customer satisfaction, Customer satisfaction/Voice of the customer, Out of
Specification Investigations, Investigation of discrepancy, Preventive actions, Root cause analysis for
service industries, Whistle blowing
Quality tools: using new technology, SPC, application, Methods validation, Quality tools for managers,
Risk management tools, Design of Experiments applied to the service industries, International QMS
standards, Commissioning, Qualification, Validation (risk based approach), Design validation, Quality
engineering and statistics, Reliability testing, Process validation
Auditing (Hardware, Software, Services): Auditing Suppliers, Writing audit reports, Auditing large
vendors for small companies, Supplier Qualification, FDA auditing
Quality in service industry / operations
Quality in software
Quality case studies
Measurements: Process-related metrics, Data presentation, Why they are important, Measuring and
quantifying “soft” benefits (like compliance with process improvements), Cost of poor quality
Lean Six Sigma: Tools and techniques, Lean Process improvement, Project management
People: soft skills, Managing teams, People management/leadership, The role of leadership in quality,
Making hard stuff fun, Train the trainer, Giving a good presentation
Training approaches and evaluating training effectiveness
Influencing management on key business decisions, Strategic business evolution in the face of turmoil
(financial and environmental), Business continuity
Records Management: Electronic records
Vendor Management
ASQ Raleigh Section Newsletter Page 13
The Community Good Works Team (CGWT) continues to work with
Wake Enterprises Inc. to develop and implement an ISO9001:2008
compliant Quality Management System:
For the past several months section members Doyle McGlone (Section Historian) and Matt Demko (Good
Works Chair) have met bi-weekly with the staff and management of Wake Enterprises, Inc. with the purpose
of developing and implementing an ISO9001:2008 compliant Quality Management System. Doyle is currently
functioning as adjunct Quality Manager until a permanent volunteer position can be developed, while Matt
has been instrumental in authoring the procedures required by ISO9001.
Goals:
Position Wake Enterprises to secure Consumer Products Packaging Initiative contracts through
Source America.
Track and enhance customer satisfaction with the current customer base.
Develop a Plan-Do-Check-Act methodology to continually improve processes.
About Wake Enterprises, Inc:
Wake Enterprises, Inc. (WE) is a private, nonprofit organization whose mission is to assist people with
disabilities achieve their maximum level of independence. In addition to being a human service agency,
WE is also a business dedicated to providing quality subcontracting, outsourcing, and fulfillment services at
a fair price. Participants receive job training in areas such as electronic subassembly, corrugated box and
insert assembly, shrink-wrapping, and more.
How you can get involved
If helping in the community interests you please contact - [email protected]
