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ASQ Section 1530Southwest Florida
Member Dinner MeetingBradenton, FLMay 17, 2006
Section Officers – 2006/07
• Chair – Steve Engelman
• Treasurer – Mike Thacker
• Secretary – Ray Markowski
Committee Chairs - 2006/07
• Publicity Chair – Joe Anziano
• Audit Chair – Ray Markowski
• Certification & Recertification Chair – Ray Markowski
• Certification Proctor – Mike Thacker
Committee Chairs – Key Vacancies
• Arrangements Chair
• Education Chair
• Membership Chair
• Program Chair
• Internet Liaison
• Nominating Chair
• Chair Elect – SMP Chair
Section Membership
MAY 2006 JUNE 2005
SEC 1530 Alternate SEC 1530 Alternate
Fellow 2 4 2 5
Senior 29 11 17 6
Regular 77 14 88 18
Student 2 1 0 0
Sustaining 1 0 0 0
Associate 0 15 1 7
Forum 0 2 0 2
TOTALS 111 47 108 38
158 146
Certifications
MAY 2006 JUNE 2005 % Change
CQE 18 17 6%
CQA 14 13 8%
MGR 7 3 133%
CQT 5 3 67%
CMI 2 1 100%
CQIA 2 1 100%
CRE 2 3 -33%
CSQE 2 2 0%
CSS 1 2 -50%
TOTALS 53 45 18%
Member ValueLeadership Summit
• Milwaukee, WI–October 2005–April 2006
• Approximately 280–Sections–Divisions–ASQ Staff
• Participants Spoke…National Listened!
Member Loyalty - Drivers
Tools for Individual LearningTools for Individual Learning – ASQ as a general resource to improve on-the-job performance (includes publications).
ASQ ImageASQ Image – ASQ as the leading authority, most comprehensive community and best partner for those interested in quality.
PricingPricing – Cost of ASQ products and services (including membership) relative to value
ASQ ProductsASQ Products – Certification, courses, conferences
Professional ResourcesProfessional Resources – Networking and professional support opportunities provided by headquarters, sections, divisions and forums.
Through research, ASQ identified five key drivers affecting members’ loyalty:
Divisions
1. Automotive2. Aviation, Space & Defense3. Biomedical4. Chemical & Process
Industries5. Customer-Supplier6. Design & Construction7. Education8. Electronics &
Communication9. Energy & Environmental10.Food, Drug & Cosmetics11.Government12.Healthcare
13.Human Development & Leadership
14. Inspection15.Lean Enterprises16.Measurement Quality17.Product Safety & Liability18.Quality Audit19.Quality Management20.Reliability21.Service Quality22.Six Sigma23.Software24.Statistics25.Teamwork & Participation
Networks
• Sarbanes-Oxley (SOX)
• Baldrige for Healthcare
• Baldrige for Education
• Community Good Works
Section Management Process
SMP Outline
SMP - Annual Cycle
Late Springq Begin the planning process for
coming yearq Nominate & elect new officersq Fill committee chairs
By May 1q Complete section officer listq Chairq Treasurerq Secretary
By June 30q Complete section committee list
including:q AUDITING Chairq Membership Committee Chairq Nominating Committee Chair
Due August 15, recommend submitting by August 1q Submit Audited Financial Report
By September 1q Submit last year’s business planq Resultsq Cover Letter indicating at least
75% completion
By October 1q Submit Budget for coming year q Submit Business Plan for coming
year - objectives, activities, measurements, and goals with alignment to ASQ Strategic Themes (Member Growth, Member Retention, Member Value)
Throughout Fiscal Yearq Utilize business plan & budget to
guide business meetingsq Track business plan and budgetq Revise & issue updates as
neededq Take Corrective Action on issues
off plan
Springq Begin compiling results for
business plan and budget
Section Leader Reminder Sheet
Major Events in the SMP Process Cycle
q Attend Regional Leadership Training
Section Management Process
Business Plan
Community Good WorksPurpose
Heighten awareness of the power of qualityfor improving the communities in which we live and work
Community Good WorksWhat We Do
ASQ provides qualified community-based, not-for-profit organizations with:
• $5,000 in grant money
• Quality knowledge and skills
• Links to local ASQ members expertise
• Assistance in developing results-oriented quality improvement plans
Community Good WorksResults
CGW has demonstrated that quality and quality professionals can and do help nonprofit community organizations:
•Deliver better services•Maximize effectiveness•Manage costs•Collect and use data as a basis for implementing exciting new programs
Economic Case for Quality
In May 2003, ASQ’s Board of Directors approved a new essential activity called “Making the Economic Case for Quality.” This activity was developed in response to numerous member requests for assistance in trying to convince the executives in their organizations that implementing quality would contribute positively to the bottom line.
Each One Reach One
• Referrals account for 36% of new members
• Earn prizes, books, iPod drawings, etc.
• www.asq.org/eoro/
Member Unit Training Options
• ASQ Certification Benefits
• CQIA Training
• Root Cause Analysis – Getting Started
• Root Cause Analysis – The Tools
• Quality Management Principles
• Voice of the Customer
• Six Sigma Green Belt
Discussion Topics
• Certification• Training• Presentations• Plant Tours• Meetings• Conferences• Divisions• Joint Sessions• Communication
Make Good Great!Make Good Great!
Thank YouThank You
forfor
YourYour
Participation!Participation!