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SVKM’s Narsee Monjee Institute of Management Studies (NMIMS) School of Distance Learning SUBJECT: ADVANCE STRATEGIC MANAGEMENT Q1 ) Explain various levels of Corporate Strategy? Ans – 1) To explain the various levels of corporate strategy, first let us try and understand what is corporate strategy. It can be explained as the common thread among the organizations, activities and product markets that defines the essential nature of business that the organization was or planned to be in future.The term corporate strategy is gaining importance in the era of  privatization,globalization and liberalization.A few aspects regarding the nature of strategy are as follows: a) Corpor ate st rateg y is re lated mostly to ext ernal en viron ment.  b) Corpor ate s trat egy i s rel ated t o the long run. c) It provi des over all fra mewor k for guid ing ente rpri se think ing and acti on. d) It requi res sy stems and nor ms for it s effici ent adopti on in any organi zatio n. Corporate strategy may exist at three levels in an organization.They may be at corporate lavel,business level and operational level.Briefly these three levels are explained below: 1) Coprorate level strategy – It is believed that strategic decision making is the responsibility of the top management.At the corporate level, the board of directors and chief executive officers are involved in strategy making.Corporate planners and consultants may also be involved.Mostly, corporate level strategies are futuristic,innovative and pervasive in nature.Decision like spreading the range of  business interests,acquisitions,diversi fication,structural redesigning,mergers,takeovers,liquidations come under corporate level strategy. 2) Business level strategy – Strategic business unit (SBU) managers are involved at this level in taking strategic decisions.These strategies relate to a unit within an organization. At business level, the objectives are formulated for SBUs and resources are allocated among functional areas.These strategies operate under the defined scope of corporate level strategy.Business level strategy is more specific and action

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SVKM’s Narsee Monjee Institute of Management Studies (NMIMS)School of Distance Learning

SUBJECT: ADVANCE STRATEGIC MANAGEMENT

Q1 ) Explain various levels of Corporate Strategy?

Ans – 1) To explain the various levels of corporate strategy, first let us try and understand what

is corporate strategy. It can be explained as the common thread among the organizations,

activities and product markets that defines the essential nature of business that the organization

was or planned to be in future.The term corporate strategy is gaining importance in the era of 

 privatization,globalization and liberalization.A few aspects regarding the nature of strategy are as

follows:

a) Corporate strategy is related mostly to external environment.

 b) Corporate strategy is related to the long run.

c) It provides overall framework for guiding enterprise thinking and action.

d) It requires systems and norms for its efficient adoption in any organization.

Corporate strategy may exist at three levels in an organization.They may be at corporate

lavel,business level and operational level.Briefly these three levels are explained below:

1) Coprorate level strategy – It is believed that strategic decision making is the

responsibility of the top management.At the corporate level, the board of directors

and chief executive officers are involved in strategy making.Corporate planners and

consultants may also be involved.Mostly, corporate level strategies are

futuristic,innovative and pervasive in nature.Decision like spreading the range of 

 business interests,acquisitions,diversification,structural

redesigning,mergers,takeovers,liquidations come under corporate level strategy.

2) Business level strategy – Strategic business unit (SBU) managers are involved at this

level in taking strategic decisions.These strategies relate to a unit within an

organization. At business level, the objectives are formulated for SBUs and resources

are allocated among functional areas.These strategies operate under the defined scope

of corporate level strategy.Business level strategy is more specific and action

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SVKM’s Narsee Monjee Institute of Management Studies (NMIMS)School of Distance Learning

oriented.It relates mainly with “how” aspect.The corporate level strategy is related to

“what” aspect of corporate strategy.

3) Operating level strategy – This level of strategy is at the operating end of the

organization.It is also known as the functional level strategy.These decisions relate to

training, investment in plant, advertisement, sales promotion, total qualitymanagement, market segmentation etc.This decision is almost tactical.They deal with

a relatively restricted plan providing objectives for specific function, allocation of 

resources among different operations within the functional area and coordination

 between them.

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Q2 ) Explain the concepts of Social Responsibility and its importance with examples?

Ans) Corporate social responsibility has its roots in thinking of the twentieth century where the

theologians and the religious thinkers suggested the application of religious principles to

 business activities.First was the principle of philanthropy in which the wealthy individual

contributed to the resources for aiding the unfortunate.The next was the stewardship principle, a

 biblical doctrine, which requires business and wealthy individuals to see themselves as stewards

or caretakers of society.

The first publications in this field dates back to 1953 with Bowen’s ‘social responsibility of the

 businessman’.In this work, Bowen enumerates the following:

1) That businesses exist at the pleasure of society and that their behavior and methods of operation must fall within the guidelines set by the society.

2) Businesses act as moral agents within the society.

A growing number of scholars take the view that firms can no longer be seen purely as private

institutions but as social institutions instead.The benefits flowing from the firms need to be

shared collectively.

However, Friedman differed from this and felt that the corporation is an economic institution and

thus should specialize in the economic sphere alone and the socially responsible behavior will be

rectified by the market through profits.

Traditionally in the USA, CSR has been defined much more in terms of a philanthropic

model.Corporate philanthropy is the practice of the companies of all sizes and sectors making

charitable contributions to address a variety of social, economic, and other issues as part of an

overall corporate citizenship strategy.The second generation of CSR is now developing where

companies and whole industries see CSR as an integral part of the long term business

strategy.Now a days lot of companies are taking it seriously for good of business.In the last

decade , CSR and related concepts such as corporate citizenship and corporate sustainability

have expanded.This has perhaps occurred in response to new challenges such as those emanating

from increased globalization on the agenda of business managers as well as for related

stakeholder communities.

A third generation of CSR is needed in order to make a significant contribution to addressing

 poverty and environmental degradation.This will go beyond voluntary approaches by individual

companies and will involve leadership companies and organizations influencing the market in

which they operate and how it is regulated to re-mould whole markets towards sustainability.

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In many ways CSR is important to an organization , these can be enumerated as follows:

a) Improved financial performance – While it remains difficult to determine a direct casual

relationship between increased accountability and financial performance, a variety of 

study suggest that such a link exist. For example, according to 2002 Global Investor 

Opinion Survey released by McKinsey & Company, a majority of investors are prepared

to pay a premium for companies exhibiting high governance standards.The study also

found that more than 60 % of investors state that governance considerations might lead

them to avoid individual companies with poor governance.

b) Hightened Public Credibility – Companies that demonstrate a willingness to provide

information that is credible,verifiable and accessible can garner increased trust among

stakeholders.At the same time, companies that make a public commitment to

increaseaccountability and transparency need to ensure that they have robust systems for 

implementation, lest the company might risk negative public backlash for failing to live

up to its commitment.

c) Reduced Cost – The enhanced communication that is often part of corporate

accountability efforts can help build trust between companies and stakeholders, which

can reduce costly conflict and improve decision – making.

d) Increased attractiveness to Investors – Investors welcome the increased disclosure that

comes with corporate accountability.A growing number of investors are including non – financial metrics in their evaluation and analysis of their investment.New metrics cover 

labour and environmental practices,board diversity, independence and other corporate

governance issues.A survey conducted by McKinsey and Company and World Bank 

found that three quarters of stakeholders consider board practices as important as

financial performance when evaluating companies for investment.

e) Improved relationship with Investors – Companies that make an effort to be transparent

and accountable for their actions and decisions are better able to build trust among their 

stakeholders.Many govt. agencies and stakeholders look favourably at companies that

self-identify and publicly disclose accounatability challenges and demonstrate that theyare working on solving them.

f) Maeketplace advantages – Accountability can make entry and success in new markets

easier by helping establish direct relationships with key customers and business

 partners.These relationships can contribute to innovation in product development or 

delivery, help mitigate potential negative media coverage and enhance market

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 presence.Some companies have used dialogue with stakeholders to help make decisions

on overseas investments and operations, or to overcome the challenges of operating in

markets with different cultures,laws and languages.For example, Uniliver’s Indian

subsidiary, Hindustan Lever , has worked with local stakeholders to dwvwlop a new

delivery system for laundry detergent in Indian villages.

g) Improved Overall Management – Many companies that have developed clear notability

CSRperformance and accountability systems inside their organization report experiencing

an improvement in their management practices overall.Increasingly companies are

finding that the impact of systems designed to increase accountability for CSR 

 performance is not limited to CSR realm, but can also impact performance in other areas

as the culture of the organization undergoes change.Ananalysis of Fortune 500 companies

conducted at the Boston College,carroll School of Management found that companies

 judged as treating their stakeholders well are rated by peers as also having superior 

management.

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