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Institution: BRAC University,Faculty: Tanvi Nawaz,Subject: MGT 301 (Assignment),Semester: Summer,Year: 2013 (June).
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Role of Line Managers in Relation to That of HR Professionals:
1. Recruitment and Selection: The line managers search and recruit qualified applicants to
boost organizational effectiveness and efficiency.
2. Training: Line managers do provide suitable trainings to the employees so that they can
perform their work according to their job description.
3. Performance Appraisal: Line managers assess employee performance and behaviors
and later provide feedback to the employees.
4. Employee Engagement: Line managers focus on employee’s strengths and weaknesses
and encourage them in open communication through meetings and discussions so that
they can involve themselves more to their work.
5. Setting Standards and Parameters: The line managers should be clear about the
quality, accuracy and timeliness of work expected from the employees.
6. Monitoring Performance of The Employees: Line managers monitor the performance
of the employees more closely to identify whether they are working according to their job
description or not.
7. Managing Remunerations and Salaries: According to the job descriptions and
specifications, line managers fix the salary structure of the employees.
8. Providing Encouragements and Aids: Line managers do provide extra benefits and
bonuses to the employees who are performing well in the organization for further
motivation.
The HR Activities That are Devolved to Line Managers:
1. Large Number of Employees to Manage: The reporting employees for line managers
are increasing day by day and as a manager they have to take the responsibilities (safety,
productivity, hygiene factors etc.) of their employees.
2. Decision Making: The higher authorities are now allowing line managers to make most
of the decisions by themselves so that faster decisions can be made to tackle different
situations.
3. Freedom to Experiment: Like higher authorities of an organization, line mangers also
now have the freedom to experiment which allows them to engage with HR processes
more frequently to think beyond the borders of the organization (Currie and Procter,
2001, p.57).
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4. More Responsibilities to Reduce Costs: Now a day, line managers performing many of
the tasks of higher executives as the organization wants to reduce the cost by reducing the
number of employees.
5. Flexibility to Perform HR Work: Organization is now trying to give flexibility to the
line mangers that has the will to perform HR work enthusiastically or work as a helping
hand in HRM.
6. The Expansion and Reduction of The Workforce: Now a day, higher authorities have
given the line managers the power to expand or reduce the number of employees for the
welfare of the organization.
7. Goal Setting: Line managers are now able to set the goals for their subordinates and
supervise them to achieve those goals within the given time limit.
8. Administrative Roles: Line managers now do perform administrative tasks to help the
HRM department in making proper decisions.
The Areas Where Line Managers Need Support:
1. Proper Flow of Information: Proper information is needed from higher authority as
sometimes it becomes difficult for line managers to perform their work for lack of
information.
2. Appropriate Training: Before assigning HR activities, proper training to the line
manager will allow them to understand HR processes more deeply and to work on their
own (Mohrman and Lawler, 1998, pp. 443-4).
3. Proper Remuneration: As line managers perform extra task for HR department, they
should be remunerated for their extra activities.
4. Joined Up Thinking: While making the HR policies, it is important to involve the line
managers so that they can also give their opinions about the policies.
5. Internal Communications: Internal communication plays an important role to retain and
develop talents. Line managers need some proper guidance from higher authorities as
sometimes it becomes difficult for line managers to supply key information to the
employees.
6. Involvement in Employee Interviewing: Line managers should be involved in the
interviews while recruiting employees so that they can improve their interviewing skills
as well as express their demands and requirements of any recruitment.
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7. Proper Knowledge about HRM: Sometimes line managers are getting less involved in
HRM activities as they not knowledgeable enough and do not have the proper skills to
perform it.
8. Team Work Process: Line managers do have a bunch of employees to manage but
sometimes they do not know how to manage those employees. So, in this issue, the line
managers do need help from higher executives of the organization.
The Way HR Professionals can Ensure That Line Managers Undertake These Activities
Effectively:
1. Remove The Barriers: The article says sometimes HR policies and processes are
become so complex for Line managers to understand. For this reason, policies and
guidelines should be formed at the point of view of Line Managers so that they can
perform HR activities effectively.
2. Put Yourself in Their Shoes: The changes due to involve in new HR activities that the
line managers would be facing sometimes become tough to handle for the HR managers.
So to avoid the resistance, the HR manager should make the line managers understood
about the benefits of the HR.
3. Communicate Changes Clearly: Communication between the HR manager and the line
manager is very important regarding change management. The line manager should be
involved practically so that they can work smoothly.
4. Obtain Senior Sponsorship: It is very important to let the top management know that
involving line managers in HR activities is not only another HR initiative rather it will be
beneficial for the whole organization. The briefing about the line managers association in
people management should be stated clearly.
5. Reinforce Positive Behavior: Rewarding positive behavior and sanctioning negative
activities can make the managers perform well. To ensure that proper setting of standards
and objectives are important. Moreover, performance review should also be done
properly.
6. Equip Managers with Skills: To perform activates in a proper way the HR managers
should provide Line managers with required documents, materials and procedures for this
reason.
7. Demonstrate The Benefits: Showing the benefits of doing better in people management
is very much crucial. To know the performance level employee survey, 360 degree
feedback, absence data etc. can be used.
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8. Keep Going: Observation of the performance of the line manager is necessary.
Supporting the line manager through routine operational task can reduce possibility of
mistakes. Moreover, the benefits are greater if both line managers and HR mangers work
together regarding HR activities.
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References:
Barclay Simpson Asia Pacific. (2008, 7 30). Retrieved from
http://www.barclaysimpson.com.hk/news/line-managers-need-support-on-
interviewing-say-hr-professionals-news-18696607
Change board. (2009, 10 5). Retrieved from http://www.changeboard.com/content/1616/hr-
needs-to-partner-with-line-managers-to-join-up-talent-management-strategy/
Dalziel, S., & Strange, J. (2007, September 20). How to engagae line managers in people
management. People management, 13(19), 56-57.
Dessler, G., & Varkkey, B. (2008). Human Resource Management. Pearson Education.
Edinburgh, T. U. (n.d.). Retrieved 6 11, 2013, from
http://www.docs.csg.ed.ac.uk/HumanResources/Policies/Information_for_Line_Mana
gers_Managing_Staff.pdf
Larsen, H. H., & Brewster, C. (2003). Line management responsibility for HRM: what is
happening in Europe? Employee Relations, 25(3), 228-241.
MacDonald, L. (2013). Chron. Retrieved 6 10, 2013, from smallbusiness:
http://smallbusiness.chron.com/responsibilities-line-managers-hr-35205.html
Renwick, D. (2003). Line management involvement in HRM: an inside view. Employee
Relations, 25(3), 262-277.
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