Assignment 1
Assignment 1
Operations Management
Due on: Thursday,12.09.2013
Note: No late submission is permitted under any circumstance but
submission before the due date is acceptable in unavoidable
situations.
Submission will be accepted only in the classroom at the end of
the lecture or in person.
Submit assignments only in handwritten form. All questions must
be answered and kept in serial orderDirections for problems: Write
the equation and explain the terms before substitution and put
appropriate units after getting the answer. 1. Describe the term
Operations Management.
2. What are the functions of an Operations manager?
3. Differentiate between: Craft production, Mass production and
Lean production. Mention the advantages and disadvantages of
each.
4. Explain the difference between e-business and e-commerce.
5. Explain the following terms:
i. Agility
ii. Lean production
iii. Pareto phenomenon
iv. Trade-off
v. Competitiveness
vi. Productivity
vii. Distinctive competencies
6. Distinguish between strategic, tactical and operations level
of an organization using a diagram.
7. Explain the factors that affect productivity.
8. How will you improve productivity?9. Explain the following
terms:
i) Seasonal Relative
ii) Delphi Technique
iii) Nave Method
11. Distinguish between Qualitative and Quantitative approaches
to forecasting. Give
techniques in each12. Use the sales data given below to
determine: (a) the least squares trend line equation, and (b) the
predicted value for 2003 sales.
YearSales (Units)
1996100
1997110
1998122
1999130
2000139
2001152
2002164
Hint: To minimize computations, transform the value of x (time)
to simpler numbers. In this case, designate year 1996 as year 1,
1997 as year 2, etc.
. 13. A firm uses simple exponential smoothing with to forecast
demand. The forecast for the first week of January was 500 units
whereas the actual demand turned out to be 450 units. Calculate the
demand forecast for the second week of January.
