AST-0033345 Virtualizing Business-Critical Applications on VMware vSphere

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    VirtualizingBusiness-CriticalApplications onVMware vSphere

    W H I T E P A P E R

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    Virtualizing Business-Critical Applications

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    Table of Contents

    Executive Summary 3

    Introduction 3

    The Virtualization Journey 3

    VMware vSphere And VMware vCenter 4

    Application Performance 4

    Virtual Machine Scalability 4

    Better Application Scalability On Multicore Servers 6

    What About Databases? 6

    What About SAP? 8

    What About Exchange? 8

    Consolidation 9

    Database Consolidation 9

    Sotware License Consolidation 10

    Applications as a Service In The Private Cloud 11

    Accelerate The Application Liecycle 12

    Guarantee Application Quality O Service 13

    ISV Support 16

    Specifc ISV Statements 16

    Microsot Support 16

    Oracle Support 17

    Conclusion 17

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    Executive Summary

    InthepastmostVMwarecustomersstartedtheirvirtualization

    journeywiththeeasyapplicationssuchastest/devenvironments

    andinrastructureapplicationsStartingatthelow-endothe

    applicationspectrumhelpedcustomerstominimizeriskwhile

    quicklyvirtualizing0percentto0percentotheirinrastructure

    Beyondthatpointcustomerswereotenmorehesitantto

    virtualizetheirbusiness-criticalapplicationsThisreluctancewas

    ueledprimarilybyconcernsaroundperormanceISVsupport

    andtherelativeriskodeployinganapplicationonanewer

    lesserknownplatorm

    Todaycustomersaremovingbeyondthesetraditional

    concernstovirtualizetheirbusiness-criticalapplicationsatan

    acceleratedpaceAccordingtoarecentsurvey7percentocustomersreporttheyvirtualizebusiness-criticalapplicationsin

    productionincludingSAPdatabasesandMicrosotExchange

    Whathaschanged?Ontheonehandlegacyconcernsaround

    perormanceandISVsupportarenolongerwarrantedMoreover

    customersarerealizingthatthevalueovirtualizationextends

    arbeyondbasicconsolidationandthatapplicationsrunbetter

    ontheVMwareprivatecloudwithasterapplicationliecycle

    andimprovedapplicationqualityoservice

    Applicationperormance isnolongerabarriertoadoption

    VMwarevSphereprovidesoutstandingscalabilitywith

    VMwarevirtualmachinessupportinguptoeightvirtualCPUs

    and55GBRAMwithminimalvirtualizationoverheadenough

    tosupportevenlargedatabases

    Consolidationandcostreduction includinginrastructure

    costsandsotwarelicensingcostsarestrongdriversor

    virtualizationERPsystemsemailapplicationsanddatabases

    consumelargepoolsoover-provisionedserversVirtualizing

    theseapplicationsyieldsconsolidationratioso5:andhigher

    Throughconsolidationcustomersareabletonotonlyslash

    inrastructurecostsbutalsoinmanycasesachieve00percent

    orgreaterimprovementintheutilizationotheirexpensive

    sotwarelicenses

    Theentireapplicationliecycleromdevelopmenttoproduction

    canbestreamlinedandacceleratedwithVMwareDevelopers

    andQAteamscandeployandsharedevelopmentenvironmentsontheyPreconguredmultitierapplicationscanbedeployed

    inproductioninamatterominutesinsteadodaysorevenweeks

    Applicationqualityoservice canbeimprovedbyensuring

    perormanceandavailabilityorallappsWithVMwareIT

    canmonitorservicelevelsidentiybottlenecksandscale

    applicationsdynamicallytoensureperormanceundervariable

    loadTheVMwarebusinesscontinuitycapabilitiesincluding

    HighAvailability(HA)FaultTolerance(FT)andSiteRecovery

    Manager(SRM)protectallapplicationsromhardware-related

    downtimewithoutthecomplexityoapplication-levelclustering

    TheISVecosystemsupportingVMwareisstrongandrapidlyexpandingTheourlargestsotwarevendorsMicrosotIBM

    SAPandOraclehavesupportstatementsinplaceorVMware

    VMwareisalsosupportedbyhundredsosmallerISVsand

    gainingsupportrommanynewISVseachmonth

    Introduction

    TheVirtualizationJourney

    Iyouareoneothemorethan50000companiesworldwide

    thatuseVMwaresolutionsyouhaveprobablyvirtualized

    asignicantportionoyourdatacenterAndlikemostyou

    probablystartedyourjourneybyconsolidatingunderutilized

    serverssupportingsmallerlow-priorityapplications

    YoumadetherightdecisionYouveprobablyalreadyreduced

    yourinrastructureTCOsignicantlythroughserverconsolidation

    Atthesametimeyououndthatvirtualizationreducedoperational

    complexitysimpliedthelivesoadministratorsandeliminated

    manymanualrepetitivetasksYounowcanplancapacityata

    macro-levelprovisionsystemsatthetouchoabuttonandmigrateapplicationslivebetweenhostsAlongwithcutting

    annualpowerconsumptionbyroughly7000kWhperconsolidated

    serveryoualsoreducedtheannualcarbondioxideoutputo

    yourdatacenterbyourtonsocarbondioxideoreachserver

    removedInactvirtualizationmayevennowbeakey

    componentoyourcompanysenergyeciencystrategy

    Asyourcondenceinvirtualizationgrewsodidyourdesireto

    virtualizealargerportionoyourinrastructureHoweverwhen

    itcomestovirtualizingyourlargebusiness-criticalapplications

    youmayhesitateVirtualizingthegearsthatrunyourbusiness

    databasesERPsystememailserversindustry-specicsolutions

    andmoreeelslikeacompletelydiferentballgameandyou

    maywonderwhethertherisk/returnratioisstillworthitIn

    additiontheseapplicationsotenhavepowerulappowners

    thatmaynotbeamiliarwithvirtualizationandotenhavetheir

    ownspecicobjections:willVMwarehaveanegativeimpacton

    myapplicationperormance?;willtheISVgivemethesupport

    Ineed?;whatsinitormeandmyapplication?;andiits

    notbrokenwhychange?

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    Whiletherearecertainlyspecicchallengeswhenitcomesto

    virtualizingbusiness-criticalapplicationsthemostcommon

    concernsareactuallylingeringmisperceptionsbasedon

    earlierincarnationsovirtualizationromyearsagoInaddition

    virtualizationisnolongerjustaboutconsolidationand

    cost-savingsTodayadvancedVMwarecustomersareusing

    virtualizationtotransormtheirITinrastructureintoaprivate

    cloudApplicationsreallydorunbetterontheVMwareprivate

    cloud,withmuchasterdev-test-provisioningcycles,better

    servicelevelsunderunpredictableload,andsimple,cost-

    eectiveavailability.

    JointhemanyVMwarecustomersonthenextstepoyour

    journeytotransormyourinrastructureintoadynamicprivate

    cloudRunyourbusiness-criticalapplicationsincludingExchange

    SQLSAPandOracleonVMwarevSpherewithbreakthrough

    perormanceandoutstandingreliabilityBuildaexiblecloud

    computinginrastructurethatcandeliverbusiness-criticalapplicationsasdynamiccost-ecientandreliableITservices

    VMwarevSphereAndVMwarevCenter

    VMwarevSphereistheindustrysleadingvirtualizationplatorm

    orholisticallymanaginglargecollectionsoinrastructure

    CPUsstoragenetworkingasaseamlessexibleanddynamic

    operatingenvironmentUnliketraditionaloperatingsystemsthat

    manageanindividualmachineVMwarevSphereaggregates

    theinrastructureoanentiredatacentertocreateasingle

    powerhousewithresourcesthatcanbeallocatedquicklyand

    dynamicallytoanyapplicationinneed

    VMwarevSphereprovidesrevolutionarybenetsbutwithapracticalnon-disruptiveevolutionaryprocessorlegacy

    applicationsExistingapplicationscanbedeployedonVMware

    vSpherewithnochangestotheapplicationortheOStheyare

    runningon

    VMwarevSpheredeliverstheperormancerequiredtorun

    business-criticalapplicationsinlarge-scaleenvironments

    VMwarevSphereprovides-timestheperormanceothe

    previousgenerationplatorm(VMwareInrastructure)while

    keepingvirtualizationoverheadataverylimitedat-0percent

    WiththeseperormancenumbersVMwarevSphereisableto

    runevenlargeresource-intensivedatabasesandinmanycases

    enablesapplicationstoscalebetteronnewermulticoreservers

    VMwarevSphereprovidesasetoapplicationservices that

    enableapplicationstoachieveunparalleledlevelsoavailability

    securityandscalabilityForexamplewithVMwarevSphereall

    applicationscanbeprotectedromdowntimewithVMwareHigh

    Availability(HA)andVMwareFaultTolerance(FT)withoutthe

    complexityoconventionalclusteringInadditionapplications

    canbescaleddynamicallytomeetchangingloadswithcapabilities

    suchasHotAddandVMwareDistributedResourceScheduler(DRS)

    TheVMwarevCenterProductFamily istheindustrysmost

    advancedvirtualizationmanagementplatormwhichunlocks

    thepowerovirtualizationthroughproactivemanagementand

    centralizedcontrolovirtualinrastructureForexampleVMware

    vCenterAppSpeedenablesIToperationstomonitorandensure

    theservicelevelsodistributedmultitierapplicationsrunning

    onVMwarevSphereVMwarevCenterLabManagerprovides

    developersandapplicationownerson-demandsel-service

    accesstoalibraryoapplicationanddevelopmentenvironments

    toacceleratedevelopandtestcycles

    WiththepowerulcapabilitiesoVMwarevSpheretheVMware

    vCenterProductFamilyandagrowingecosystemoover500

    technologiescompaniesthequestionhasnowshitedrom

    canIvirtualizemybusiness-criticalapps?tocanIafordnot

    to?InthispaperwellexplainwhyVMwarevSphereisthebest

    platormordeliveringbusiness-criticalapplicationsWewill

    addresseachothesesixkeyconsiderationsinorder:Applicationperformance

    Consolidationandcostreduction

    Deliveringapplicationsasaserviceintheprivatecloud

    Acceleratingtheapplicationlifecycle

    GuaranteeingapplicationQualityofService

    ISVsupport

    Application Performance

    Therearetwokeyperormanceconsiderationstokeepinmind

    whenvirtualizinglargeresource-intensiveapplicationsFirst

    eachindividualvirtualmachinemustscaletosupportthe

    requirementsotheapplicationitishostingSecondmany

    applicationscanactuallyachievehigherperormanceon

    vSpherethanonphysicalserversbyscalingoutonmultiple

    virtualmachinestobetterleveragethecapacityolarge

    multicoreservers

    VirtualMachineScalability

    Thereisstillaperceptioninthemarketthatvirtualization

    introducesaperormanceconstraintonlargerapplications

    especiallyIO-intensiveapplicationssuchasdatabasesandemail

    serversThisperceptionwascreatedwithearlyversionsothe

    VMwarehypervisorVMwareESXwhichdidhavescalability

    limitationsandmaterialoverheadThishoweverwasmultiple

    productgenerationsago

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    AsisusuallythecaseperceptionlagsrealityThelatestversions

    oVMwareESX5andhaveadvancedbyleapsandbounds

    overtheearlyproductgenerationsVMwarehasplacedasignicant

    ocusonmaximizingtheperormanceovirtualmachinesand

    asaresultESXhasmadetremendousprogressinIOCPUand

    memoryscalabilityoverearlyproductgenerations

    TodayvirtualmachinesonESXcanscaletoeightvirtualCPUs

    56GBomemoryandover50000diskIOPSwhilekeeping

    overheadlimitedbetweenand0percentorthemajorityo

    applicationsThattranslatestoa0xperormanceincreaserom

    ESXtoESXToputthisperormanceinperspectiveasingle

    virtualmachinetodayprovidesaboutthesameperormanceasa

    SunFire5Kin00averylargemulti-milliondollarUnixserver!

    TheseadvancesinperormancearechartedinFigureAndwhattheymeanoryouisthatresource-intensiveapplicationsperorm

    verywellonVMwarevSphereInactwehavemeasuredthe

    resourcerequirementsomorethan700000production

    applicationsrunningonx86serversandVMwarevSphereis

    abletosupportmorethan95percentothoseapplications

    Application Performance Requirements

    Source: VMware Capacity Planner assessments

    %o

    fApplications

    Overhead

    CPU

    Memory

    Network

    IOPS

    300,000

    5PercentofApplicationsMatchorExceedNativePerformanceonVMware

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    BetterApplicationScalabilityOnMulticoreServers

    Applicationscalabilityhaslaggedbehindtheevolutiono

    high-endmulticoreserversIn005largequad-socketservers

    hadatotalo8processorcoresbutastorwardto00andlargequad-socketserverswillhaveupto6processorcores

    Howmanycorescanyourapplicationsscaleto?Unortunately

    thevastmajorityoapplicationscannotcomeclosetousing6

    coresinparallelMostapplicationsareonlysucientlymulti-

    threadedtoecientlyusebetweento8coresinparallelFor

    exampleMicrosotExchangeonlyscalesto8corestheaverage

    customapplicationislimitedtoourprocessorsandeven

    MicrosotSQLServerislimitedtoaboutcores

    Becauseotheselimitationsthetraditionaldeploymentmodel

    ooneappperserverlimitsapplicationstoonlyscaletoa

    ractionoservercapacityleavingmuchothecomputecapacity

    untappedForlargerCPU-intensiveapplicationsthisisbecoming

    anincreasinglyimportantproblemlimitingapplicationscalability

    andleadingtoincreasedinrastructurecosts

    WithVMwarevSpheremanyapplicationscanbescaledout

    inmultiplesmallerapplicationinstancesWebserverssuchasApacheoMicrosotIISapplicationserverssuchasTomcat

    orWebSphereandevenMicrosotExchangecaneasilybe

    scaledoutonmultiplevirtualmachinesThisdeploymentmodel

    enablesapplicationstoecientlyusethecapacityolarge

    multicoreserverswhilepreservingexcellentisolationbetween

    multipleapplicationinstances

    WhatAboutDatabases?

    Databasesareamongtheapplicationsthatcustomersare

    mostconcernedaboutonVMwarebecauseotheirresource

    requirementsandthebusiness-criticalnatureothesesystems

    Figure 2. ScalingApplicationsonVMwarevSpheretoLeverageMulticoreCapacity

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    Theseconcernsareunwarrantedhoweverasthecapabilities

    providedbyVMwarevSpherearewellbeyondtheneedso

    almostalldatabasesincludingOracleandSQL

    InFebruary009VMwarevSpheresetanewbenchmarkinvirtualizeddatabaseperormanceVMwarevSpherewas

    benchmarkedwithoneothemostdemandingworkloads

    orvirtualization:aresource-intensiveOLTPdatabasebased

    onaair-useimplementationoTPC-CThisapplicationis

    signicantlymoreresource-intensivethanaverageproduction

    databasesandhenceputsaheavyloadonthehypervisorEven

    orthisdicultworkloadasinglevirtualmachineinVMware

    vSphererunningOraclegandLinuxachieved85percento

    nativeperormancewithnear-linearscalabilityromonevirtual

    CPUtoeightvirtualCPUsThevirtualmachinesupported8900

    transactionspersecondanddroveabout60000diskIOPSa

    massiveamountothroughputthatonlyasmallractiono

    databasesactuallyrequireItistruethattherearesomeexceptionallylargedatabases

    outtherebutitistheraredatabaseindeedthatcanexceed

    perormancecapabilitiesprovidedbyVMwarevSphereThe

    realityisthatalmostalldatabasescanrunquitecomortablyon

    VMwarevSpherewithplentyoprocessingheadroomtospare

    BasedonVMwareCapacityPlannerdatacompiledromtenso

    thousandsoproductionserversincustomerenvironmentsthe

    averageproductionOracledatabaserequiresonlyaractiono

    thecapacitythatavirtualmachinecandeliver

    Caseinpoint

    We have close to 60 Microsot SQL Servers virtualized,

    some with a disk usage greater than 90 MB per second,which translates to 22,000 IOPS, says Tom Gibaud,

    Manager o Inormation Technology at ViaHealth, a amily

    o health care providers in New York state, including

    Rochester General Hospital. These are SQL Servers that

    touch the patient and have a lot o traci theyre

    down, its a major issue. Having them virtualized on

    VMware gives us greater reliability and more uptime.

    We have a VMware-rst policy, and have virtualized

    nearly 90 percent o our application environment, adds

    Gibaud. That shows how much condence we have in

    VMware technology. Simply put, VMware helps us better

    manage our computing environment. For example, i we

    notice that there is a memory error on a server, it is veryeasy or us to vMotion that box somewhere else, replace

    the memory chip, and then vMotion it back. Try doing

    that with a data center ull o physical servers!

    Figure 3. AverageOracleDatabaseFitsEasilyinaVirtualMachine

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    WhatAboutSAP?

    Becausetheyuseadisproportionateshareodatacenter

    resourcesEnterpriseResourcePlanning(ERP)applications

    areidealcandidatesorconsolidationAnaverageSAPimplementationusesabout50serversincludingahigh

    ratioonon-productionserversVMwaredeliversthehighest

    consolidationratiosintheindustryorsuchapplicationsoten

    exceeding0:Virtualizingthisoneapplicationsavescustomers

    0serversormoreonaverage

    SAPsotwarealsoperormsverywellonVMwarevSphereUsing

    thestandardSAPSDbenchmarkavirtualmachinerunning-

    virtualCPUsmatchestheperormanceophysicalserverswith

    lessthan0percentoverhead

    Caseinpoint

    Checkpoint Systems International, a leading manuacturer

    o retail tracking, security, and merchandising solutions

    relies on SAP to produce, sell, ship, and invoice its products.

    Checkpoint migrated SAP modules rom clustered

    physical servers to virtual machines in a phased approach,

    culminating in 2007 when they virtualized the two most

    critical piecesthe central SAP database and ERP

    instance. Checkpoint now has 20 SAP servers running on

    VMware at its primary site and three VMware hosts at its

    secondary site or disaster recovery purposes. With an 8:1

    server consolidation ratio, Checkpoint has increased

    server utilization rom 15 to 70 percent, cut power and

    cooling costs by more than a third, and acceleratedprovisioning rom our to six weeks beore to one hour

    now. Availability is up, and management time is down.

    Moving our SAP deployment on to VMware has made it

    easier to deliver a higher level o service to the business

    than was previously possible, says Michael Nogger,

    Checkpoints IT Operations Manager or Europe. Our

    lives are now signicantly easier; we spend ar less time

    perorming upgrades and maintenance tasks, and our

    service delivery processes are incredibly streamlined.

    WhatAboutExchange?

    MicrosotExchangescalesextremelywellonVMwarevSphere

    Ononehandasinglevirtualmachinecanmatchtheperormance

    ophysicalserversandsupportabout8000heavyusermailboxesOntheotherhandVMwarevSpherecanmorethandoublethe

    perormanceachievedromphysicalserversbyscalingExchange

    outinmultiplevirtualmachinesVMwaresetacapacityrecord

    orasingle6-coreserverrunningExchange007doublingthe

    numberoheavymailboxessupportedrom8000to6000

    TheconventionaldeploymentmodelistodeployjustoneMailbox

    ServerperphysicalhostThiscongurationsupportsabout8000

    heavyusermailboxesandscalestoabout8coresWithVMware

    vSphereMailboxServerscanbescaledoutinmultiplevirtual

    machinesperphysicalhosttouseallthecoresavailable

    Caseinpoint

    University o Plymouth, one o the UKs most prominent

    universities virtualized 50,000 Exchange 2007 mailboxes

    on VMware. We not only have a more manageable

    and exible Exchange environment, but we have

    replaced Microsot clustering with VMwares built-in

    high availability solutions such as HA and vMotion. We

    couldnt be happier with the uptime and perormance

    o our Exchange implementation on VMware. VMware

    technology works or small companies all the way up

    to massive nancial institutions. And clearly, it has

    worked or us, explains Adrian Jane, Inrastructure and

    Operations Manager.

    The benets go ar beyond Exchange perormance.

    Application delivery has accelerated by an order o

    magnitude. In our previous experience with migrating

    rom Exchange 2000 to 2003, the mailbox migrations

    were quite slow, says Jane. With the VMware

    implementation o Exchange 2007, we ound we could

    move between 1,000 and 5,000 mailboxes a night. It was

    about ten times aster. Moreover, server provisioning

    time went rom months to minutes, and disaster recovery

    time dropped rom weeks to less than an hour.

    With VMware, the university has reduced the number o

    server racks in its datacenter rom 32 to 2, a 93 percent

    saving on oor space, and estimates annual savings onits electricity bill o about $90,000, and a reduction o its

    data center output o CO2 by about 170 tons per year.

    VMware is a strategy or us, not a product, concludes

    Jane. The system manages itsel. The IT team and I can

    get on with doing things that are much more productive

    or the university.

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    Consolidation

    Costreductionthroughconsolidationremainsastrongdriver

    orvirtualizationVMwarevSpheredelivershugesavingsnot

    onlyinhardwarepowerandadministrativecostsInJanuary

    008CIOMagazinepublishedtheresultsoitsVirtualization

    intheEnterprisesurveyonearly00CIOsWhenaskedwhy

    theyhavevirtualizedtheirservers8percentothecompanies

    responded:tocutcostsviaserverconsolidationConsolidation

    ratioso0:ormorearecommonwithsomecompanies

    achieving0:Thataddsuptoalotosavings

    Thesehighconsolidationratiosarealsocommonwithlarge

    business-criticalapplicationsThe8:consolidationratio

    CheckpointachievedorSAPistypicalSomecustomershave

    gonebeyondthatcomortablyachieving0:consolidationratioswithSAPForexampleAstraZenecaoneotheworlds

    leadingpharmaceuticalcompaniesconsolidateditsentire

    SAPenvironmentto5060virtualmachineshostedonsixHP

    serversandasaresultexpectscostsavingsomorethan

    millionoverthreeyears

    ForExchangeconsolidationratiosareusuallyintherangeo

    5:to0:WithoutVMwarevSphereeachExchangeserver

    role-mailboxserveredgehubandclient-isdeployedon

    adedicatedserverInadditionthereareotendedicated

    standbyserversoravailabilityaswellasmultipleExchange

    hubscreatingampleopportunityorhighconsolidationratios

    OrganizationssuchastheUniversityoPlymouthmedical

    devicemanuacturerNuVasiveandpackagingmanuacturerBoisehavetakenadvantageothisopportunitytocutdownon

    hardwarecostsandrampuponeciencyexibilityandagility

    Inmanycasescustomersarealsoabletoconsolidatesotware

    licensessometimesbyasmuchas0:

    ManyapplicationscanbelicensedbyvirtualCPUorexample

    inthecaseoIBMwiththesub-capacitylicensingmodelor

    MicrosotSQLServerStandardPerProcessorlicensesInthis

    caseorganizationshavetheopportunitytolicenseonlythe

    capacitytheyareefectivelyusing(virtualCPU)asopposed

    totheullphysicalcapacityotheserverLicenseconsolidation

    ratioso:to:arecommonwiththismodel

    SomeapplicationsarelicensedbyphysicalCPUorexample

    OracledatabasesandMicrosotSQLServerEnterprisePer

    ProcessorlicensesOrganizationsthathavemultipleinstances

    osuchanapplicationcancreateadedicatedvSpherecluster

    ortheapplicationBylicensingallthephysicalprocessorsin

    theclustertheycreateanallyoucaneatenvironmenton

    whichanunlimitednumberoinstancesandvirtualmachines

    canbedeployedConsolidationratioso5:to0:arecommon

    withthisapproach

    DatabaseConsolidation

    Databaseconsolidationisanincreasinglypopularusecaseor

    VMwarevSphereNearlyallapplicationsrequiretheirowndatabase

    andmanyorganizationsareacedwithspiralingdatabasesprawl

    andcostsAcrosstheITindustryMicrosotSQLServeristhe

    singlelargestapplicationintermsonumberox86servers

    consumed!Databasesalsotendtobethemostover-provisionedapplicationsinthedatacenterandareveryexpensivedueto

    highlicensecostsandtop-tierinrastructurerequirements

    Tocontrolthesecostsmanyorganizationshaveundertaken

    databaseconsolidationprojectsConventionaldatabase

    consolidationistypicallydonebyeitherrunningmultipleSQL

    orOracleinstancesonasharedOSimage(multi-instancing)

    orrunningmultipledatabaseswithinasharedSQLorOracle

    instance(sharedinstancing)Thesetwotraditionalapproaches

    canbesuccessulbutalsohavesignicantchallenges:

    ThereisgenerallyalackofOSconguration,security,fault,and

    resourceisolationbetweendatabaseinstancesandasingle

    OSorSQLailurecouldresultindozensodatabasesandapplicationsbeingdownsimultaneously

    Loadbalancingbetweenphysicalhostsisacomplexundertaking

    thatrequiresre-provisioningdatabasesAlargeworkloadspike

    ononephysicalhostcouldresultinunacceptableperormance

    ormanydatabasesatthesametime

    Itcanbediculttoguaranteeresourcestoanyindividual

    databaseOnemisbehavingdatabasecouldhogtheresources

    oothermorecriticaldatabases

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    VMwarevSphereofersamuchsimplerandmoreecient

    alternativeFigureillustrateshowsomecustomerschoose

    tohaveadedicateddatabaseconsolidationclustersimilarto

    whatwouldbedonewithconventionaldatabaseconsolidation

    HoweverconsolidatingdatabaseswithVMwarevSpheredelivers

    severaluniquebenetsoverconventionalapproaches:

    1. Fast consolidation with P2V: With VMware vSphere,

    consolidating existing legacy databases is simple. Databases

    can be migrated with a simple physical-to-virtual (P2V)

    migration, or re-provisioned in a virtual machine with their

    existing OS and database congurations. This eliminates

    the need to re-test and update databases to run on

    standardized OS and database congurations.

    2. Isolation: Databases consolidated on VMware vSphere

    preserve perect isolation between instances (conguration,

    ault, security, and resource isolation). Databases can run on

    their own OS and SQL version, and a single OS ailure willonly impact a single database. This is an obvious benet o

    virtualization, but not possible with conventional database

    consolidation approaches.

    3. Resource guarantees: Guarantee and control resources with

    great precision to ensure that each database delivers its

    required service levels, with no risk o misbehaving databases

    taking over critical resources rom other databases.

    4. Load balancing: With VMware vSphere, when a host is running

    out o capacity, databases can be migrated in real-time and

    with no downtime to other hosts. This eliminates the need to

    over-provision, increases consolidation ratios, while maximizing

    database service levels.

    SotwareLicenseConsolidation

    Consolidationcandelivertremendouscostsavingsnotonlyon

    inrastructurebutalsoonsotwarelicensesManyapplications

    arelicensedbyphysicalprocessorWhenprocessorsareutilized

    onlyat5-5percentotheircapacitythesotwarelicensesare

    alsounder-utilizedatthesamelevelsForexamplethisisthe

    caseorrelativelyexpensiveMicrosotSQLEnterpriselicenses

    (processorlicensing)aswellasOracledatabaselicenses

    Forcustomersrunningarelativelylargenumberothese

    applicationslicensedperphysicalprocessoryoushouldconsider

    Figure 4. vSphereisIdealPlatformforDatabaseConsolidation

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    creatingdedicatedvSphereclustersorrunningthoseapplications

    Onceallthephysicalprocessorshavebeenlicensedyouhavean

    allyoucaneatclusterromalicensingstandpointByconsolidating

    yousignicantlyincreasebothinrastructureandlicenseutilization

    TheexampleinFigure5showsacustomerwhomovedeight

    individualdatabaseseachrunningonadedicatedhosttoone

    sharedclusterrunningeightDBinstancesWithEnterpriseEdition

    youonlyneedtolicensethephysicalprocessorstherebyreducing

    therequiredlicensesrom6downto8andreducingoverall

    costsbymorethan70percent

    Applications as a ServiceIn The Private Cloud

    SotwaredevelopmentandIToperationsaretwoverydiferent

    entitiesWhiletheyhaveacommonobjectivetodeliver

    high-qualitydynamicITservicesinsupportobusiness

    requirementstheyoperateatoppositeendsothatobjective

    Figure 5. SQL/OracleServerConsolidationCutsHardwareandSoftwareCosts>50%

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    Developerscaremostlyaboutbuildingbetterbusiness

    unctionalityasterwhileITadministratorscaremostlyabout

    ensuringservicelevelsatthelowestpossiblecostModern

    applicationarchitectures(SOAWebservices)andrameworks

    (egJavaNETRailsGrails)increasedevelopmenteciency

    dramaticallybutITadministratorsarehavinganincreasingly

    diculttimerunningthesemodernapplicationsonrigid

    inexibleITinrastructureSomeothechallengesrequently

    encounteredbyITadministratorsinclude:

    Provisioninganincreasinglylargenumberoapplicationswith

    updatesandchangesbeingrolledoutasterthaneverbeore

    Accuratecapacityplanning toensuretheperormanceoa

    multitudeoapplicationsunderunpredictableloadwithout

    over-provisioningandwhilekeepingcostsundercontrol

    Ensuringapplicationservicelevels acrossdistributed

    interconnectedapplicationsEnsuringapplicationavailability acrossmultipleapplication

    tiersandmanagingmultipleapp-specicclusteringsolutions

    ITadministratorsneedabetterwaytobuildrunandmanage

    applications;theyneedaplatormthatisasadvancedas

    theapplicationsbeingdevelopedApplicationsshouldbe

    provisionedon-demandinthelabsandinproductionwith

    guaranteedqualityoserviceandthroughasel-service

    interaceaccesseddirectlybyapplicationteams

    VMwarevSphereandVMwarevCenterprovidetheideal

    platormtodevelopandrunbothlegacyandnext-generation

    applications:aullsetocapabilitiesandsolutionstostreamline

    theentirebuild-run-managecyclebringingdownthebarriersbetweendevelopmentandproductionWithVMware

    applicationteamsandITadministratorsareabletoaccelerate

    theapplicationliecycleromdevelopmenttoproductionand

    guaranteeapplicationqualityoservice

    AccelerateTheApplicationLiecycle

    WithVMwaretheentireapplicationliecyclecanbeaccelerated

    andapplicationscanbeprovisionedondemandthroughasel-

    serviceinteracebyapplicationownersVMwarevSphereand

    theVMwarevCenterProductamilyenable:

    Faster,moreecientapplicationdevelopment throughsel-

    servicedeveloperprovisioningopre-congureddevelopmentstacks(egLAMP)

    Streamlinedreleasecycles bytransparentlysharingtest

    congurationsbetweendevelopmentQAandproduction

    Aproductionapplicationcanbequicklyclonedintothelabs

    oranewappcanbeautomaticallypromotedthroughthe

    releasecycle

    On-demandprovisioning oapplicationsinproduction

    bycreatingstandardoptimizedmultitierapplication

    congurations(vApps)thatcanbedeployedinamatter

    ominuteswhileeliminatingmanualprovisioningand

    congurationooperatingsystemsandapplications

    FasterDevelopmentandQAWithVMwareVcenter

    LabManager

    Modernapplicationrameworksandarchitecturesenable

    developerstodevelopnewbusinessunctionalityaster

    thaneverbeoreUnortunatelythespeedoinnovation

    isalltoootenhinderedbytherigidityotheunderlying

    inrastructureForexamplewhenstartinganewapplication

    projectdevelopersotenhavetorequestanewdevelopment

    environmentProvisioningthisenvironmentisaprocessthat

    cantakedaysorevenweeksholdingbackdevelopmentcycles

    Facedwiththischallengemanydevelopersturntothird-

    partycloudserviceprovidersasanalternativetotheinternalinrastructureUnortunatelyapplicationsdevelopedonthird-

    partycloudenvironmentscanbeverydiculttomigrateback

    totheinternalinrastructureoncetheyarereadyorproduction

    VMwarevCenterLabManagerpartotheVMwarevCenter

    ProductFamilyprovidestheidealplatormtosupportmodern

    developmentprojectsLabManagertransormstheinternal

    developmentinrastructureintoadynamicsel-serviceprivate

    cloudDeveloperscandeploytheirownpre-conguredmultitier

    developmentstacks(egLAMPstack)inamatterominutes

    throughasel-serviceinteraceTheycanalsocaptureand

    shareanysystemcongurationwithothermembersotheir

    developmentteamprototypenewapplicationsrapidlytest

    sotwarereleasesonabroaderrangeosystemcongurationsandcapturereproduceandresolvedeectsmoreeasily

    On-DemandProvisioningWithvApp

    ApplicationprovisioningcanbeacauseomajorinecienciesIT

    administratorsmustsupporttheoverheadoconguringeach

    applicationtierincludingthehardwareOSandapplicationAt

    thesametimecongurationerrorsandcongurationdritare

    verycommonotenleadingtoapplicationdowntimeTomake

    mattersworseprovisioningisntlimitedtoproductionenvironments

    butotenincludestestdevelopmentandtrainingsystemsOver

    timethesesystemsotenalloutosyncwithproduction

    systemsresultingininaccuratetestingandQAcycles

    WithVMwarevSphereonceanappisreadytoberolledoutintoproductionapplicationteamsareabletopackagethe

    applicationasavApp;agoldenimageotheapplicationthat

    canbeprovisionedondemandontotheproductioninrastructure

    AvAppisessentiallyatemplateoamultitierapplicationIt

    includesmultiplepre-conguredvirtualmachinescontainingthe

    diferentapplicationtiers(egWebappdatabase)Thevirtual

    machinesarepre-integratedthroughnetworkencingandthe

    virtualmachinebootsequencecanbecustomized

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    vApptechnologydramaticallyimprovesprovisioningeciency

    vAppsaregenerateddirectlybytheapplicationteamsensuring

    thatthecopyrunninginproductionistheoptimalconguration

    Theycanbeprovisionedondemandinamatterominutes

    eliminatingtheweeksoleadtimetypicallyrequiredtoprovision

    anewapplicationDiferentinstancesotheapplicationremain

    identicaleliminatingcongurationdritvAppscanbecloned

    romproductionintothelabsinasingleoperationtorapidly

    createtestenvironmentsthatareanidenticalcopytoproduction

    VMware obsoletes many manual processes and lets us be

    more pro-active and innovative, says Jay M. Leone, Lab

    Manager or Avaya, a market leader in voice and data

    technology or the enterprise. I cant think o any other

    product, process, or project that has had a greater impact

    in our daily activities. Everything just runs with little

    intererence. Weve become hugely reliant on VMware

    to help us test our sotware better and aster. Ultimately,

    weve ound VMware not only ofers invaluable tools, but

    a way o lie.

    GuaranteeApplicationQualityOService

    Ensuringtheperormanceandavailabilityoproductionapplications

    isadauntingtaskApplicationsarenotalwaysdeveloped

    withscalabilityavailabilityandmanageabilityinmindYetIT

    administratorsareexpectedtoensurethebusinesssrequired

    servicelevelsoreverysingleapplicationandapplicationtier

    VMwareenablesITorganizationstoensureapplicationquality

    oservice(QoS)throughefectiveperormancemonitoring

    dynamicscalabilityandbuilt-inhighavailabilityanddisaster

    recoveryorallapplicationsVMwareprovidesaplatormthat

    canautomaticallyensureapplicationavailabilityperormance

    andsecurityatthelowestpossiblecostVMwarevSphereand

    theVMwarevCenterProductFamilyenable:

    Accuratecapacityplanningforeachvirtualmachinetoensure

    servicelevelswithoutover-provisioning

    Performancemonitoringofmultitierapplicationstoquickly

    pinpointperormancebottlenecks

    Dynamicscalabilityofapplicationstoensureservicelevels

    underunpredictableorincreasingload

    Simple,cost-eectiveavailabilityforallapplicat ionswithout

    thecomplexityoclustering

    Automateddisasterrecoveryforallapplications

    Caseinpoint

    As a power inrastructure manuacturer, Alstom has

    built the plants that supply around 20 percent o theworlds electrical powerwith VMware running in back.

    Its not just about saving money on hardware, but also

    about simpliying things like application provisioning,

    maintenance, high availability, and disaster recovery,

    says Dirk Holzwarth, Alstoms virtualization Team Leader.

    Thanks to VMware, my wie and kids see me more oten.

    Recently, Alstoms CEO decided he wanted Blackberry

    up and running within two months. With physical

    inrastructure this would have taken our months - with

    VMware, it took only one - and hal the staf. The IT team

    spent a ew weeks creating virtual machine templates

    that met their requirements and then provisioned

    Blackberry rom the templates in a matter o hoursonto the VMware platorm.

    It is important or us to keep operational costs low.

    We have standardized on VMware Inrastructure and its

    comprehensive application management toolset to improve

    exibility and maximize operational eciency, says Daniel

    Liyew, Alstoms Director, Data Centre Service Line.

    Now the companys IT department is moving to VMware

    vSphere 4 with the expectation o even higher eciency.

    These eciency gains improve even more with VMware

    vSphere 4, continues Liyew, thanks to eatures like

    VMware Host Proles and VMware vNetwork Distributed

    Switch. These eatures will allow us to deploy newhosts more quickly, achieve standardization, and more

    eciently manage our virtualized environment to reduce

    our operational overhead.

    Right-SizeApplicationsWithVMwarevCenterCapacityIQ

    SizingapplicationscanbeanightmareProvidetoomuch

    capacityandyourcostsgothroughtherooProvidetoolittle

    capacityandbreakyourservicelevelsWiththegrowingnumber

    oapplicationstomanageitisincreasinglydiculttoright-size

    capacitytomeetservicelevelswhilekeepingcostsundercontrol

    VMwarevCenterCapacityIQenablesIToperationstosizeboththeunderlyingphysicalinrastructureaswellasthevirtual

    machinesrunningontheinrastructureItprovideshistorical

    trendingdataandidentiesunder-andover-provisionedvirtual

    machinesForexampleITadministratorscanidentiyavirtual

    machinethatisabouttorunoutocapacitybeoreservice

    levelsgetimpactedCapacityIQalsoidentiesunderutilizedor

    idlevirtualmachinesallowingIToperationstoreclaimunused

    capacityandminimizecosts

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    IdentiyPerormanceBottlenecksWithVMware

    vCenterAppSpeed

    EvenwithanoptimallysizedinrastructureSLAviolations

    arestillaactolieduetounoreseenworkloadspikesor

    perormancebottlenecksUnortunatelyinrastructureteams

    typicallyhavelimitedvisibilityintothesourceobottlenecks

    andhavemanyunansweredquestionssuchasWhatsthe

    inrastructureimpactonservicelevels?andWhatisthesource

    operormancebottlenecks?Becauseothislackovisibility

    whenanend-usercomplainsaboutslowresponsetimesthe

    situationotenturnsintoanger-pointinggamebetween

    inrastructureandapplicationteams

    VMwarevCenterAppSpeedisaperormancemonitoring

    productoptimizedorvSphereanddesignedtoendthenger-

    pointinggameAppSpeedisdeliveredasavirtualappliance

    andrequiresnoagentswithinthevirtualmachinesItpassively

    listenstonetworktracgoingthroughthevirtualswitchinginrastructureandprovidestheollowinginormationtoIT

    administrators:

    Automaticallydiscoversandmapsbusinessservices

    toindividualappsvirtualmachinesandESXhostsIT

    administratorsgaindeepvisibilityintohowthediferent

    businessservicesrelatetotheunderlyinginrastructure

    Monitorsend-userservicelevelsincludingtransactionlatency,

    throughputanderrorrate

    Quicklyidentiesbottlenecksbybreakingdownthe

    perormanceobusinessservicestoindividualapplications

    virtualmachinesandESXhosts

    ScaleDynamicallyToEnsureServiceLevels

    Whenperormancebottlenecksdooccuritisotennecessaryto

    scaleanapplicationtorestoreservicelevelsUnortunatelywhen

    runningondedicatedphysicalserversre-sizingapplications

    requiresre-provisioningonlargerphysicalhostswhichisatime

    consumingandhighlydisruptiveundertakingDatabasesarea

    goodexampleAdministratorshavetoorecastcapacity

    requirementsyearsinadvanceandtranslatethatestimateinto

    systemspecsincludingCPUandmemoryIconditionschange

    theappmustbere-provisionedcausingdowntimedisruption

    andseriousunhappinessinthecorneroces

    VMwarevSphereprovidesanumberocapabilitiesthatenableIT

    operationstoscaleapplicationsdynamically:

    HotAddallowsITadministratorstoincreasethecapacityo

    avirtualmachinewithnodowntimeForexampleaMicrosot

    SQLvirtualmachinecouldbeincreasedromtovirtual

    CPUsandromto8GBomemoryontheyMicrosotWindows008andSQL008cansel-tuneortheincreased

    capacityenablingthenewSQLinstancetohandlemoreload

    whilecontinuingtomeetservicelevels

    VMwareDistributedResourceScheduler(DRS) enablesIT

    administratorstoperormlivemigrationsovirtualmachines

    inaDRSclusterromasmalloverutilizedhosttoalargerhost

    withmoreavailablecapacity

    Finally,iftheapplicationcanbescaledout(forexamplein

    theWebtier)VMwarevSphereenablesastprovisioningoan

    additionalapplicationinstancetohandleincreasedload

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    ProtectAllApplicationsWithSimpleAnd

    Cost-EectiveAvailability

    EnsuringavailabilityoyourapplicationsisdicultEach

    applicationcomponentmustbemadehighlyavailableand

    operationsteamsotenstrugglewithaprolierationodiferent

    clusteringandavailabilityoptionsTheWebtierisairlysimple

    toprotectusingnetworkloadbalancingtheapplicationtiercan

    beclusteredbutdatabasesaretypicallythemostdiculttierto

    protectDatabasescanbeprotectedusingMicrosotClustering

    databasemirroringorhigh-endoptionssuchasOracleRAC

    Unortunatelythesesolutionsaresocomplexandexpensivethat

    onlythemostcriticaldatabasestendtobeprotectedlessthan

    0percentodatabaseinstancesonaverageThisisclearlya

    problemas90percentodatabasesarevulnerabletounplanned

    downtimepotentiallyimpactingimportantbusinessservices

    VMwareprovidesarangeocapabilitiesthatextendavailability

    to00percentoapplicationswithoutthecomplexityorcostoclustering(seeFigure6)

    VMwareHAaeatureoVMwarevSphereprovidesautomated

    applicationrestartintheeventoESXhostailureorOSailure

    withinthevirtualmachineItisautomaticallyavailableorany

    applicationrunningonVMwarevSphereVMwareHAissimple

    anddoesnotrequireOSorapp-levelclusteringItisalsovery

    costefectivebecauseitdoesntrelyondedicatedstandby

    serversandinmanycasesallowstheuseolowercostOSand

    applicationlicenses

    VMwarevMotioneliminatesplanneddowntimeorhost

    maintenanceWhenmaintenanceisrequiredonaphysicalhost

    orexampleorahardwareorBIOSupdateallapplicationscan

    belivemigratedtoanotherhostorthedurationothemaintenance

    VMwareFTprotectsanyapplicationagainsthostailurewith

    continuousavailabilitywithoutanydatalossordowntime

    VMwareFTcreatesvirtualmachinepairsthatruninlockstep

    essentiallymirroringtheexecutionstateoavirtualmachineTo

    theexternalworldtheyappearasoneinstance(oneIPaddressoneapplication)buttheyareullyredundantinstances

    Figure 6. Transformingavailabilityservicelevelsfordatabases

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    AutomatedDisasterRecoveryForAllApplications

    DisasterRecoveryisinherentlysimplerwithVMwareOncean

    applicationisvirtualizeditisencapsulatedinavirtualmachine

    andabstractedromtheunderlyinghardwareVirtualmachines

    areeasytoreplicatetoaailoversiteandcanbelaunchedon

    anyavailableESXhosteliminatingtheneedtohavededicated

    standbyhardwareintheailoversite

    VMwareSiteRecoveryManageracceleratesrecoveryand

    ensuressuccessulrecoverybyautomatingtherecoveryprocess

    andeliminatingthecomplexityomanagingandtesting

    recoveryplansSiteRecoveryManagereliminatescomplex

    manualrecoverystepsandremovestheriskandworryrom

    disasterrecovery

    Caseinpoint

    Campbell Clinic, a 400-person healthcare provider, had

    already implemented VMware Inrastructure 3 or the

    consolidation benets; Weve virtualized everything

    rom Exchange to SQL to SharePoint, says Justin Lauer,

    Campbell Clinics IT Manager, and in doing so, weve

    been able to nearly halve our total number o boxes.

    When vSphere 4 launched, Campbell Clinic migrated its

    production applications, including most o its business-

    critical healthcare applications that provide access to

    patient medical records and surgery-center practice

    management systems, to the latest platorm.

    Campbell Clinic is also leveraging VMware vSphere Data

    Recovery to provide quick, simple, and cost-efective

    backup and recovery. For smaller businesses with nite

    IT resources, simplicity becomes a critical requirement,

    which is something VMware understands, says Lauer.

    With the new VMware Fault Tolerance in VMware vSphere

    4, we can provide zero downtime, with continuous

    protection against hardware ailures. Unlike clustering

    sotware, VMware FT did not require application-level

    customization and my staf was able to congure it with

    a couple o mouse clicks.

    I our applications go down, our doctors will not be able

    to access the inormation they need to treat patients,

    adds Lauer. Our business would efectively shut down.

    We have enabled VMware Fault Tolerance or thesevirtual machines, giving us peace o mind that our critical

    workloads will not experience any service interruption i

    the hardware ails.

    ISV Support

    AstheindustrystandardorvirtualizationVMwarevSpherehas

    receivedstrongISVsupportTodaywehavesupportstatements

    inplaceromtheourlargestISVs:MicrosotIBMSAPand

    OracleInadditionhundredsosmallerISVsociallysupport

    VMwaresuchasCernerSybaseTibcoandmanyothersThe

    listoISVswithocialsupportorVMwareisexpandingrapidly

    withdozensonewISVseachmonth

    VMwarevSphereistransparenttoapplicationsanddoesnot

    introduceunctionalchangesHencemanyoourcustomers

    choosetoruntheirapplicationsonvSphereevenwithout

    ocialsupportstatementsromISVsInthesesituationsthe

    vastmajorityoISVsstillchoosetoprovidethelevelosupport

    requiredbycustomersWorstcasesomeISVsmightrequirethatproblemsbereproducedonphysicalserverspriortoproviding

    supportThisisanoptionthatisseldomappliedinpracticeI

    indoubtaskyourISVhowmanytimestheyhaverequested

    physicalre-productionandhowmanybugstheyoundtobe

    relatedtoESXFormostISVstheansweriszero!

    SpecifcISVStatements

    MicrosotSupport

    BackinAugust008ESX5becametheindustrysrstthird-party

    hypervisortobevalidatedunderMicrosotsServerVirtualization

    ValidationProgramThismeansthatVMwareisnowcertiedand

    ociallysupportedorWindowsandapplicationsincluding

    Exchange007SQLServer008SharePoint007andDynamics

    CRM0CustomersrunningtheseapplicationsonVMwareare

    guaranteedtoreceivecollaborativesupportromMicrosotand

    VMwareintheeventoproblems

    MicrosothasalsoremovedthevMotiontaxInthepastlicenses

    couldnotbemovedbetweenhostsmorethanonceevery90days

    withoutincurringacostpenaltymakingitverydiculttotake

    advantageoVMwarevMotionMicrosotlitedthisrestriction

    reeingcustomerstousevMotionwithMicrosotapplicationsas

    requentlyasdesiredwithoutpayingalicensingpenalty

    AdditionalMicrosotsupportdocumentationcanbeoundat

    theselocations:

    http://support.microsot.com/?id=897615

    http://support.microsot.com/?id=956893

    http://windowsservercatalog.com/svvp

    http://support.microsot.com/?id=957006

    http://support.microsoft.com/?id=897615http://support.microsoft.com/?id=956893http://windowsservercatalog.com/svvphttp://support.microsoft.com/?id=957006http://support.microsoft.com/?id=957006http://windowsservercatalog.com/svvphttp://support.microsoft.com/?id=956893http://support.microsoft.com/?id=897615
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    VMware, Inc.0HillviewAvenuePaloAltoCA0USATel8-8-2Fax50-2-500wwwvmwarecom

    CopyrightVMware,IncAllrightsreservedThisproductisprotectedbyUSandinternationalcopyrightandintellectualpropertylawsVMwareproductsarecoveredbyoneormorepatentslistedat

    Virtualizing Business-Critical Applications

    OracleSupport

    AlthoughsomeOraclemarketingdocumentsimplythatOracle

    doesnotsupportVMwareandOraclesalesmighttellyouthat

    VMwareisnotsupportedwearepleasedtoclariythatOracle

    doeshaveasupportstatementinplaceorVMwareOracles

    Metalinknote9publishedonMyOracleSupportdenes

    OraclespolicyorsupportingapplicationsonVMwareThis

    supportpolicyisverysimilartothetypesosupportprovided

    byotherISVsAndjustlikeatotherISVsOraclesknownbug

    repositoryMetalinkhasnothadasingleESXrelatedissue

    loggedinmorethanthreeyearsBasedonourexperience

    withmanyVMwarecustomersrunningOracleinproduction

    onVMwarewhatitcomesdowntoisthatOraclessupport

    organizationwillsupportyouwhenyoucall

    HerearetheactsromOraclesstatement:

    OraclewillacceptsSupportRequestsonVMwareforbugs

    alreadyknowntoOracle

    OraclemayacceptSupportRequestsonVMwareforbugsthat

    arenotseenbyOracleasbeingcausedbyvirtualization

    Oraclemaintainstherighttorequirephysicalreproductionif

    theysuspectVMwareisatault(thoughrarelyenorced)

    OracleRACistheonlyproductthatisexpresslynotsupported

    onVMware

    ForcustomersthatwanttorequestsupportromanewISV

    VMwareprovidesanumberouseulresources

    ContactourISVAllianceteamdirectly.Thisteamis

    responsibleorworkingdirectlywithISVstoobtainsupport

    orvSphereOurISVAllianceorganizationcanbecontactedat

    [email protected]

    DownloadourcustomertoolkitforISVsupport.Thistoolkit

    includesanumberodocumentsorcustomerstoleverage

    whendiscussingsupportwiththeirISVsItcanbedownloaded

    athttp://www.vmware.com/les/pd/resources/isv_toolkit_

    vmware_customers.pd

    Conclusion

    BusinessagilitydependsonITagilityandVMwarevSphere

    enablesITtodeliverBystandardizingonthevSphereinternal

    cloudtovirtualize00percentoyourapplicationsyoucan

    reducecapitalandoperationalcostsby50percentwhile

    providingamoredynamicplatormorapplicationsthat

    streamlinestheentirebuild-run-manageapplicationcycle

    Whilevirtualizingbusiness-criticalapplicationspresents

    someuniquechallengesthemainlegacyconcernsaround

    virtualizationspecicallyperormanceandISVsupportarea

    thingothepastApplicationperormancehasimprovedsteadily

    withmultipleproductgenerationsandwithVMwarevSphere

    thereispracticallynoapplicationthatcannotbevirtualizedrom

    aperormancestandpointTheourlargestISVsMicrosotIBMSAPandOraclehavesupportstatementsinplaceorVMware

    VMwareisalsosupportedbyhundredsosmallerISVsand

    gainingsupportromtensonewISVseachmonth

    WithVMwarevSphereapplicationscanbedeliveredas

    dynamicITservicesontheinternalcloudDevelopereciency

    isincreasingdramaticallywithmodernapplicationarchitectures

    andrameworksbutITishavinganincreasinglydiculttime

    deliveringthesemodernapplicationsonrigidinexibleIT

    inrastructureVMwarevSphereandVMwarevCenterprovide

    theidealplatormtodevelopandrunbothlegacyandnext-

    generationapplications:aullsetocapabilitiesandsolutions

    tostreamlinetheentirebuild-run-managecyclebringing

    downthebarriersbetweendevelopmentandproductionWithVMwareapplicationteamsandITorganizationscanaccelerate

    theapplicationliecycleromdevelopmenttoproductionand

    guaranteeapplicationqualityoservice

    NowisthetimetojointhemanyVMwarecustomersonthe

    nextstepoyourjourneytotransormyourinrastructureintoa

    dynamicinternalcloudRunyourbusiness-criticalapplications

    includingExchangeSQLSAPandOracleonVMwarevSphere

    withbreakthroughperormanceandoutstandingreliability

    Buildaexiblecloudcomputinginrastructurethatcandeliver

    business-criticalapplicationsasdynamiccost-ecientand

    reliableITservices

    mailto:TAPalliances%40vmware.com?subject=http://www.vmware.com/files/pdf/resources/isv_toolkit_vmware_customers.pdfhttp://www.vmware.com/files/pdf/resources/isv_toolkit_vmware_customers.pdfhttp://www.vmware.com/files/pdf/resources/isv_toolkit_vmware_customers.pdfhttp://www.vmware.com/files/pdf/resources/isv_toolkit_vmware_customers.pdfmailto:TAPalliances%40vmware.com?subject=