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April 8, 2023
INTERNAL ASSESSMENT Session 4
Professor Hilda L. TeodoroAteneo Graduate School of Business
2 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Internal AssessmentInternal Assessment
A comprehensive and thoughtful examination of the current state of an organization which defines its capacity for succeeding in its environment.
Identification of the organization’s strengths and weaknesses
3 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Guide Questions:
1. How clearly are the organization’s values and norms enunciated and practiced in the entire organization?
2. What stories, rituals, symbols, heroes illuminate the culture of the organization?
3. Does the current culture support the organization’s strategy?
Culture ChecklistCulture Checklist
4 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Management ChecklistGuide Questions:
1. Is the organization’s set of vision/mission and strategy clear to all the employees in the organization?
2. Are these appropriate given current situation?3. Are company objectives and goals measurable and
well communicated?4. Are the physical structures and facilities appropriate
for the effective functioning of the organization?5. Is the organization’s structure appropriate?6. Is employee morale high?7. Are employee turnover and absenteeism low?
5 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Leadership Styles Competence
Guide Questions:
1. 1. How would you describe the leadership style in the organization?
2. 2. How effective is this in steering the organization towards its goals?
3. 3. What can you say about the level of competence of the leaders ( i.e. top, middle and first line ) in managing the organization?
4. Do managers at all hierarchical levels plan effectively?5. Do managers delegate authority well?
Management Checklist
6 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Market segments
Positioning
Market share growth
Guide Questions:1. Are marketing planning and budgeting effective?
2. Do the firm’s marketing managers have adequate experience and training
3. Does the firm conduct market research?
4. Are product quality and customer service good?
5. Are the firm's products/services priced appropriately?
6. Does the firm have an effective promotion, advertising, and publicity strategy?
Marketing Checklist
Distribution channels
Sales organizations
Market research
Customer service
Product pricing
Market budgets
7 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Financial strengthShort-term fundingLong-term capital
Guide Questions:
1. Where is the firm strong and weak as indicated by financial ratio analysis?
2. Are capital budgeting procedures effective?
3. Does the firm have good relations with its investors and stockholders?
4. Are the firm’s financial managers experienced and well trained?
Financial Checklist
Working capitalCapital budgeting
Dividends
Investor relationsTraining
8 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Financial Ratios
Liquidity ratiosFirm’s ability to meet its short-term obligations
Current ratio
Quick ratio (or acid-test)
Leverage ratios
Extent of debt financing
Debt-to-total-assets
Long-term debt-to-equity
Activity ratiosEffective use of firm’s resources
Accounts receivable turnover
Inventory-turnover
Total assets turnover
Profitability ratios
Effectiveness shown by returns on sales and investment
Gross profit margin
Operating profit margin
Net profit margin
Return on total assets (ROA)
Return on stockholders’ equity (ROE)
Earnings per share
Growth ratios Firm’s ability to maintain economic position
Sales
Net income
Return on equity
9 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
SuppliersFacilities and equipment
Inventory control
Guide Questions:1. Are suppliers of raw materials, parts, and subassemblies reliable and reasonable?
2. Are facilities, equipment, machinery, and offices in good condition?
3. Are inventory-control policies and procedures effective?
4. Are quality-control policies and procedures effective?
5. Are facilities, resources, and markets strategically located?
6. Does the firm have technological competencies?
Production Checklist
Quality controlLocation
Technological competencies
10 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Development of new products before competitionImproving product quality
Improving manufacturing processes to reduce costs
Guide Questions:1. Does the firm have R&D facilities? Are they adequate?
2. If outside R&D firms are used, are they cost effective?
3. Are the organization’s R&D personnel well qualified?
4. Are R&D resources allocated effectively?
5. Is communication between R&D and other organizational units effective?
6. Are present products technologically competitive?
R & D Checklist
11 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
Computer utilization
MIS organization and controls
Guide Questions:1. Do all managers in the firm use the information system to make decisions?
2. Is there a chief information officer or director of information systems position in the firm?
3. Are data in the information system updated regularly?
4. Do managers from all functional areas of the firm contribute input to the information system?
5. Is the information system user-friendly and updated?
6. Are computer training workshops provided for users?
MIS Checklist
Data sufficiency
Training
12 HILDA L. TEODORO ATENEO GRADUATE SCHOOL OF BUSINESS
IFEIFEKEY INTERNAL FACTORS FUNCTION WT
RAT-ING
WTD SCORE
STRENGTHS
1. Strong ethical culture Culture .05 4 .20
2. Good corporate image Mgmt .10 3 .30
3. Only coxib with migraine indication Marketin
g.15 4 .60
4. Most cost effective among all coxibs Marketin
g.05 3 .15
5. Highly motivated sales forceMarketin
g.15 4 .60
6. Strong R&D background R&D .05 4 .20
WEAKNESSES 0 0
1. Lack of promotional resources.Marketin
g.10 1 .10
2. Weak presence with General PractitionersMarketin
g.15 2 .30
3. Slow growth rate in sales, EBIT and ROE Finance .05 2 .10
4. Operational efficiency issue Operatio
ns .15 2 .30
TOTAL
1
2.85
Assign to each factor a weight
List key internal factors
Assign a 1-4 rating
Multiply each factor by its
rating
Sum the weighted
scores