Go further. Right here

WelcomeBusiness Administration 2017

Welcome Guide 2017

1

Welcome to Business 2017 BUSINESS ADMINISTRATION

NZ Certificate in Foundation Skills - Level 2 NZ Certificate in Business (Administration & Technology) Level 3 NZ Certificate in Business (Administration & Technology) Level 4

Welcome to the School of Business, we hope you enjoy your time studying with us. Our school staff below are experts in Business and are looking forward to sharing their knowledge with you.

Business Administration Staff

Head of School Mick Jays Associate Head of School Xanthia Bollen Tutor Qualifications Position

Heather Parker BA (AppMgmt), DipTT, DipPsych, DipAdultEd, NCALE

SASM (Senior Academic Staff Member)/Tutor

Juliet Allnatt TDip, CELTA, DipPsych, NCALE, MA

ASM/Tutor

Jeremy Brabant B.Ed. (Vic) ASM/Tutor

Joanne Gilbert BCA (Vic), Cert Advanced Web Authoring

ASM/Tutor

Trish Quirke GradDip Bus Studies,

DipAdultEd, NCALE, T Dip PS SASM/Tutor

Julie Stewart Cert Adult Learning, NCALE

ASM/Tutor

Please note: This document is a living document, which means that it will be updated as information is changed. If you have any questions/comments about this Welcome booklet please email admin.team@weltec.ac.nz

Welcome Guide 2017

2

Information for all Business Programmes

Important Dates

Start Trimester One: 6 March 2017 Friday 14th April: Good Friday Monday 17th April: Easter Monday Tuesday 25th April: Anzac day Monday 5th June: Queens Birthday Finish Trimester One: 30 June 2017

See your course outline for the assessment dates that you need to meet.

Timetable

It is likely that you will have classes in a number of different rooms throughout the year. All up to date timetables can be found on the WelTec website or by clicking here. Timetables are subject to change so it is a good idea to check them regularly online. If you are still unsure, please contact your tutor.

Attendance

While there is no official attendance requirement, we know that attending all your timetabled classes greatly improves your chances of successfully completing your qualification. Below is some important attendance information to be mindful of during your studies here:

• If you are receiving a student allowance you must attend classes and show academic progress; if you don’t, your allowance may be stopped. It’s worth noting that we can reinstate your allowance if you show significant improvement.

• We are tasked by the government to make you ‘work ready’. To achieve this goal we expect you to:

a) Attend all your classes b) Notify us if you are going to be absent c) Provide a medical certificate if you are sick for longer than three days.

In the real world those are the expected behaviours of employees, so we ask that you also meet these expectations whilst at WelTec.

• If you are sick at the time of an assessment/test or when an assignment is due you must provide a medical certificate to be eligible for a resit/resubmission or extension.

• If you are an International student Immigration NZ insists on 100% attendance, unless sick and able to provide a medical certificate as proof.

Welcome Guide 2017

3

Transferring & Withdrawing

If in the first two weeks of your programme you realise your courses aren’t correct, or you are advised by your tutor that you should be doing a different course, then you need to fill in the transfer form and drop it off to the SET Team located in the student hub, or visit the SET Team in person to arrange your transfer.

If you discover that the qualification you are enrolled in is just not floating your boat in the first two weeks, then you need to fill in the withdraw form and take it to the SET Office. Completing this process in the two week time frame will ensure you are not left with a debt for no reward. The SET Team can chat to you about this and other options going forward.

Health and Safety

WelTec works hard to ensure that you are safe while on our campuses. Your job, as a student, is to follow instructions when asked by staff who are looking after your safety. Please also ensure that any medical issues have been declared on your enrolment form.

If part of your course requires you to attend practical classes, you must wear the prescribed protective clothing and footwear during these classes. Random Drug Testing does occur. If you are involved in an accident you will be drug tested. If you are going on work placement you will be drug tested. If you refuse you will be stood down.

For more information about Health and Safety around campus click on the links below:

Safety Procedures Smoke Free, Drugs and Alcohol Free Campus Healthcare Counselling Service

Student ICT Services and Student Login

WelTec provides you with computers, printers/photocopiers, and software on our campuses to support your study. You can bring own device (smart phone, laptop, tablet) and connect to our wireless network on most campuses.

You can login at any time after you have received your Enrolment Confirmation letter, which has your login ID and password in it. You can login at any campus in the Learning Commons. Your first login will need to be at one of our campuses.

More information about ICT Services and your student login can be found here.

Welcome Guide 2017

4

Moodle

Moodle is an online learning space that your tutors may use to post course information or communicate with you. It also contains lots of other useful information, so it pays to become familiar with it. Your Moodle login and password is your WelTec login and password (see login information above). If you require help with Moodle please email learningcommons@weltec.ac.nz or call 0800 141 121

Results

You can log into results.weltec.ac.nz to access your provisional results. If you have any questions about these results please talk to your Tutor. While you are logged in, please check and update your address and contact details, so that the final results are mailed to the correct address. Finalising results can take up to six weeks after the official finish date of your programme.

Further assessment

In order to be eligible for reassessment, you must have achieved less than 50% overall in the course, and you must have attempted each of the assessments contained in a course. If eligible, you may have one reassessment per course. The School will negotiate with you a new date for the reassessment upon receipt of the resit application form. An administration fee will be charged. Any reassessment will receive a maximum of 50% of the available marks for that assessment.

Late submission of work

In the case of illness, injury or exceptional circumstances an extension no later than the course end date may be granted by the course tutor. You will need to complete an Extension before course ends form. A new date will be negotiated with the tutor at this time.

Extensions beyond the course end date may be granted as outlined in the Academic Statute. To start the process you need to complete an Extension after course ends form.

Support Services

WelTec offers a range of services and support to students. Whatever kind of challenge you are facing, whether it's with your studies or your personal life — there’s someone to help.

Our staff are dedicated to ensuring that you have access to the information and resources you need to be successful in your studies. Click on this link to learn more about the services we offer. These are all free to you as an enrolled WelTec student so make sure you use them when you need to.

Welcome Guide 2017

5

Student Forms and Other Important Information

Click the links below for the appropriate information/form.

Aegrotat Assessment cover sheet Automatic payment Complaint Exam/assessment re-sit Exceptional circumstances Extension after course ends Extension before course ends Feedback Privacy consent form

Credit recognition Replacement certificate/ academic

record Special assessment conditions Student support fund Transfer/ change enrolment Withdrawal Plagiarism and Academic

Dishonesty Student Code of Conduct

Tips for success

Keep in touch if you are struggling! Your tutor wants you to succeed, so please don’t be afraid to ask for help if you need it. Attendance matters. History shows us that the chance of you passing is much higher if you come to your classes.

Programme Information

For specific information about your chosen programme please click on the appropriate link below: New Zealand Certificate in Foundation Skills (Level 2) New Zealand Certificate in Business (Administration and Technology) Level 3 New Zealand Certificate in Business (Administration and Technology) Level 4 You will be given more information by your tutor when they present your course outline to you.

Welcome Guide 2017

6

New Zealand Certificate in Foundation Skills (Level 2)

Aim

The aim of this programme is to assist people in gaining foundation language, literacy, numeracy and generic skills in order to pursue education or employment pathways.

Award of Qualification

Students must successfully complete four compulsory courses to be awarded the NZ2862 New Zealand Certificate in Foundation Skills (Level 2).

Course Code

Course Title

Level

Credit Compulsory

or Elective Pre / Co requisite

FS2110 Vocational and Employment Skills

2

15

C

Nil

FS2111 Communication

2

15

C

Nil

FS2113 Computing 2 15 C Nil

FS2114 Administration and Customer Service

2 15 C Nil

Graduate Profile

Graduates will be able to:

• search, comprehend, use and communicate information from a variety of texts and digital media relevant to the context

• apply basic knowledge, including literacy and numeracy skills, to solve problems relevant to the context

• reflect on experiences with a range of people, cultures and communities • work collaboratively and effectively in a team or group to achieve a task or outcome • develop and reflect on relevant learning and career goals

How the programme is delivered

Group Activities Class discussion and group work to provide an opportunity for students to work on relating and working with other students. These activities also allow for the development of social skills and appropriate classroom behaviour. Tutorial Conversations (Interactive) Facilitated or led by the tutor to provide information and direction and to encourage students to discuss their understanding of the topics, gain clarification of key concepts and provide a platform for further work.

Welcome Guide 2017

7

Practical Demonstration To facilitate student learning by observation and by practice. Self-directed Self-paced learning provides opportunities for independent learning and is required to complete or prepare for written and practical assessments. Visiting Speakers To provide relevant information to do with the programme, employment or future direction.

Welcome Guide 2017

8

New Zealand Certificate in Business (Administration and Technology) Level 3

Aim

• To provide New Zealand business entities with people who have introductory business administration and technology skills to work in a range of supervised general office administration roles

• Graduates of this qualification will benefit New Zealand business entities by having technical and administrative skills that can contribute to improving performance and productivity

• Graduates of this qualification will be able to operate business technologies and perform a range of administrative tasks in a bi- and multi-cultural environment.

Award of qualification

To receive the NZ2452 New Zealand Certificate in Business (Administration and Technology) (Level 3) students must achieve a minimum grade of 50% for each of the four courses listed below: Schedule of Pre- and Co- Requisites:

Course Numbe

Course Title Level Credits Pre (P) or Co (C) -Requisites

BA3104 Business Reception and Office Services 3 15 C BA3105 Business Documents for the Workplace 3 15 C BA3106 Financial Documents 3 15 C BA3107 Business Communication 3 15 C

Graduate Profile

Graduates of this qualification will be able to: Technical knowledge and skills

• Provide administrative and general office services using business technologies, to support everyday operational activities.

• Perform financial calculations, process data and produce information for business purposes.

People skills • Communicate effectively with stakeholders. • Work cooperatively within a team, and contribute to the achievement of objectives. • Select and apply customer service techniques, to meet stakeholder expectations.

Cognitive skills

• Apply effective problem-solving and decision-making for business purposes.

Affective skills • Demonstrate professional and ethical behaviour, in a socially and culturally

appropriate manner.

Welcome Guide 2017

9

• Manage self effectively to contribute to performance of the entity. Business environment

• Comply with internal policies, and legislation and other external requirements for business entities.

How the programme is delivered

The programme uses a mix of delivery modes including:

• face to face learning • group work • self-directed learning • web enhanced learning

Tutors draw from the teaching and learning methods listed below. These offer a range of opportunities for students to demonstrate learning at various stages of the learning process and gain feedback from tutors, peers and workplace supervisors. Case Studies To provide problems solving opportunities involving workplace situations. Computer Simulations To provide a realistic working environment and exposure to computer technology. Group work Class discussion and group work provide an opportunity for students to work on joint projects and develop team work and communication skills. Lectures/tutorials These tutor led or facilitated sessions provide information and encourage learners to discuss their understanding of the topics, gain clarification of key concepts, and provide a platform for further work. Practical Demonstration To facilitate student learning by observation and by practice. Visiting Speakers Industry speakers support learning experiences in the classroom and help students develop an appreciation of the range of office locations they may find work in. They also provide industry relevance to the course. Presentations These provide opportunities for students to present their ideas and understanding of topics and demonstrate their communication skills.

Welcome Guide 2017

10

New Zealand Certificate in Business (Administration and Technology) Level 4

Aim

To provide a broad range of business administration knowledge and skills required of administrators; and to provide recognition of an advanced level of competence, knowledge and skills to permit and assist a pathway to further education and training.

Award of qualification

To receive NZ National Certificate in Business Administration (Level 4) students must achieve a minimum of 50% in each assessment for all of the 4 courses listed below:

Course Number

Course or Unit Standard Title. Level Credits Compulsory (C)

Elective (O)

BA4100 Business Operations

4 15 C

BA4101 Information Processing 4 15 C

BA4102 Business Communication 4 15 C

BA4103 Technical Communication 4 15 C

Graduate Profile

Graduates of this qualification will be able to: Technical knowledge and skills

• Select and apply business applications and technological devices to provide administrative services to meet business entity needs.

• Perform financial calculations, process data, and produce information for business purposes.

• Maintain administrative systems and processes and make recommendations for improvements, to meet business entity needs.

People skills

• Communicate to develop relationships with stakeholders. • Collaborate and contribute to the achievement of team objectives. • Select and apply customer service techniques, to consistently meet stakeholder

expectations. Affective skills

• Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner.

• Manage self and organise others to contribute to the entity’s performance. • Work independently and show initiative for achieving goals.

Welcome Guide 2017

11

Business environment • Comply with internal policies, legislation and other external requirements for the

entity.

How the programme is delivered

Case Studies To provide problems solving opportunities involving workplace situations. Computer Simulations To provide a realistic working environment and exposure to computer technology Group Activities To facilitate your learning through group activities and peer support Lectures (usually interactive) To impact knowledge Practical Demonstration To facilitate your learning by observation and by practice. Visiting Speakers To provide industry relevance to the course.