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7/17/2019 ATL HDI 3000 Service Manual Rev B
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P/N4730-0230-01 RevB
HDI 3000Field Service Manual
Diagnostics Supplement
Service Manual 4730-0230-01 Rev A consists of:
HDI 3000 Service Manual Diagnostics SupplementP/N 4720-0230-01 Rev A (August 1997)
August1999
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Incremental updates may occur to this manual after its initial release. Pages changed or
added after the initial release can be identified by a change date located at the bottom of the
page. No change date on a page indicates that page is the original release and has not been
changed (hardcopy version only). A change bar ( ) located in the outside margin of a page
denotes the specific part of a page that was changed on that date. The List of Effective
Pages included herein (hardcopy version only), indicates the change dates for each page.
ATL Ultrasound
P.O. Box 3003
Bothell, WA 98041-3003
USA
Copyright E 1997 by ATL Ultrasound All rights reservedPrinted in USA
“ATL”, “Advanced Technology Laboratories”, and ”HDI” are registered trademarks of ATL Ultrasound
“High Definition” and “Tissue Specific” are trademarks of ATL Ultrasound.
Non-ATL product names may be trademarks or registered trademarks of their respective owners.
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i
How to Use This Manual
Audience
This manual supports the field service maintenance and repair of the
HDI 3000 system. The user of this document is a qualified ultrasound
electronics technician who has completed training classes on the
system and its peripherals.
Manual Organization
This manual has been formatted and distributed in two versions: for
laptop-computer-screen viewing and for printed-page viewing. Al-though both versions contain identical information, the laptop page
numbers and printed page numbers do not always correspond to
each other. Use paragraph, figure, and table numbers when referring
others to specific parts of this manual. In the laptop version, the table
of contents, index entries, and cross references use hypertext links to
provide access to the referenced information.
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9A--1
1 9A Diagnostics
9A--1 IntroductionDiagnostic information for the HDI 3000 is contained in Section 9 of
the HDI 3000 Field Service Manual Volume 2, Procedures, (P/N
4720-0015-03 or later) and in this Diagnostics Supplement. Section 9
of the field service manual contains information on core bootup fault
isolation, system alerts, and system diagnostics. The information in
Section 9 is applicable to all service personnel.
The Diagnostics Supplement expands upon the general diagnosticinformation in the service manual and provides information on remote
diagnostics (Service Access Diagnostics). The information in the
Diagnostics Supplement is applicable only to ATL field service per-
sonnel and others with remote access to diagnostics.
The Diagnostics Supplement sections can be inserted directly into
thefieldservicemanualafterSection9.Section9Acontainsinforma-
tion on general fault isolation, channel walk tests, ECG tests, up-
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9A--2
grade procedures, and other information. Section 9B contains fault
isolation tables to quickly reference suspected Field Replaceable
Units (FRUs). Section 9C contains information on the capabilities of
Service Access Diagnostics.
9A--2 General Fault Isolation
After the system boots up, the preferred method of troubleshooting
the system is to access the diagnostics and to run the following tests
in the order listed.
1. 2D End-To-End Test
2. 2D Back-End Test
3. Color End-To-End Test
4. Color Back-End Test
5. Comprehensive Test
6. Channel Board Fault Isolation
7. Channel Walk Test
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9A--3
9A--2.1 Error Code Interpretation
When a system dialog alert or run-time alert is displayed, a descrip-
tion of the error code is displayed with the error code at the bottom of the dialog box. There are approximately 20 reportable error codes.
The error codes are 20-digit numbers formatted as follows:
abcd efgh ijkl xxxxxxxx
Where:
ab = PCB reporting the error. (Refer to Table 9A--1.)
cd = processor reporting the error on the PCB. (Refer to
Table 9A--1.)e through l = 32 bit hex error ID unique to the reported error.
xxxxxxxx = data associated to the error and applicable only to engi-
neering. Error codes in this manual will omit these last eight digits.
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9A--4
Table 9A--1. PCB and Processor Error Codes
PCB Codes
“ab” Code PCB Reporting Error02 ADAPTR
03 AIFOM1
04 AIFOM2
11 CPANEL
12 CPU
19 FEC
1e MPS
1f PCM
20 PIM
21 PSP1
23 SSP1
24 SSP2
25 SSP3
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9A--5
Processor Codes
“cd” Code Processor Reporting Error
01 SCIP
02 MOP
10 ADAPTR TRAP
11 ADAPTR PAP
NOTE: When “ab” is the same as “ef” a PCB has sent an unsolicitedmessage to the system software. For example, error code
“1902 1902 0124 02f3e754” indicates an error sent by the
FEC MOP to the system software.
NOTE: Only 20 run-time alerts and system dialog alerts report to
the monitor, however, there are a number of errors that may
occur and report only to the error log. Refer to paragraph
9A--3.3 or 9A--3.4.
Refer to the diagnostic tables in Section 9B for a list of the error
codes and the PCBs that may be responsible for each error.
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9A--6
NOTE: Only 20 run-time alerts and system dialog alerts report to
the monitor, however, there are a number of errors that may
occur and report only to the error log. Refer to paragraph
9A--3.3.
CAUTION
Most error codes may not be caused by the PCB
reporting the error. For example, a front end error
code may actually be caused by the AIM, ChannelPCBs, or Scanhead Select PCB.
9A--2.2 2D Tests
The 2D End-To-End Test fakes a TEST Linear 5.0 scanhead and is
used to verify the 2D data path from the FEC to the monitor.
The 2D Back-End Test also fakes a TEST Linear 5.0 scanhead but
verifies only the “back-end” of the 2D End-To-End Test data path
(from the IMEM PCB to the monitor). During the 2D Back-End Test,
the CPU injects a known test pattern into the IMEM PCB. The test
pattern simulates data that would be expected to come from the
FEC.
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9A--7
If the 2D End-To-End Test fails, perform the 2D Back-End Test. If
both tests fail, the problem is in the data path between the IMEM
PCB and the monitor. If only the 2D End-To-End Test fails, the prob-
lem is in the data path between the front end and the IMEM PCB.
The 2D End-to-End Test and the 2D Back-End-Test each may be run
in less than one minute.
- Perform the following procedure to run the 2D End-To-End Test or 2D
Back-End Test:
NOTE: If the Comprehensive Test has been run, reboot the system
before executing the 2D End-To-End or 2D Back-End Test.
1. Verify at least one scanhead connector is not being used.
2. Press and hold Superkey, then press zero from the keyboard.
The Machine Diagnostics Menu is displayed.
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9A--8
3. In the User field, type the appropriate information using the key-
board, and press RETURN. The cursor moves to the Password
field.
4. In the Password field, type the appropriate information using the
keyboard.
5. Use the trackball to move the cursor to OK. Press SELECT. The
Diagnostic Tools Menu is displayed on the left of the display
with the following options:
User Login
Tests, Utils.Error Log
Configuration
Options
Fake Scanheads
Close
6. Select Tests, Utils. from the menu. Press SELECT.
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9A--9
7. Select Machine with the trackball. Quickly press SELECT twice.
8. Select 2D Ultrasound. Select the diamond to the left of the Test
& Utilities option at the bottom of the display. Press SELECT. Amenu is displayed with the Back-End-Test and the End-To-End
Test options.
9. Select the desired test. Select the Execute button. Press
SELECT. The test status is displayed on the monitor.
9A--2.3 Color Tests
The Color End-To-End Test fakes a TEST Linear 5.0 scanhead and isused to verify the color data path from the IMEM to the ADAPTR to
the SSP and back to the IMEM and on to the monitor. (The fake
scanhead sets up the front end to pass the correct imaging parame-
ters. A test pattern of I and Q data is generated on the CPU PCB and
passes through the AIFOM where the correct header information is
attached.) From the AIFOM, the I and Q test pattern follows the same
data path as other color data.
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9A--10
The Color Back-End Test also fakes a TEST Linear 5.0 scanhead but
verifies only the “back-end” of the Color End-To-End Test data path
(from the IMEM to the monitor). During the Color Back-End Test, the
CPU injects a known test pattern into the IMEM. The test pattern sim-ulates data that would be expected at the IMEM.
Perform the Color End-To-End Test to verify the entire color data path
is functional. If this test fails, perform the Color Back-End Test. If both
tests fail, the problem is in the data path between the IMEM PCB and
the monitor. If only the Color End-To-End Test fails, the problem is in
the data path between the AIFOM and the IMEM PCB. Both the
Color End-To-End Test and the Color Back-End Test display similar
color test patterns in the center of the linear display.
The Color End-to-End Test and the Color Back-End Test each may
be run in less than two minutes. During the Color End-To-End Test,
the system clock stops updating for approximately 20 to 25 seconds.
During the Color Back-End Test, the system clock stops updating for
approximately 4 to 6 seconds.
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9A--11
- Perform the following procedure to run the Color End-To-End Test, or
Color Back-End Test:
NOTE: If the Comprehensive Test has been run, reboot the systembefore executing the Color End-To-End or Color Back-End
Test.
1. Perform steps 1 through 7 of the 2D End-To-End or 2D Back-
EndTestprocedure(paragraph9A--2.2 ).
2. Select Color Ultrasound. Select the diamond to the left of the
Test & Utilities option at the bottom of the display. Press
SELECT. A menu is displayed with the Color Back-End Test,and the Color End-To-End Test options.
3. Select the desired test. Select the Execute button. Press
SELECT. The test status is displayed on the monitor.
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9A--12
9A--2.4 Comprehensive Test
Refer to Section 9, Diagnostics of the HDI 3000 Field Service Manual
Volume 2 Procedures (P/N 4720-0015-03 or higher) for a descriptionof the Comprehensive Test.
9A--2.5 Channel Board Fault Isolation
Use the following procedure to isolate image artifacts to a specific
Channel Board, scanhead, or the Scanhead Select PCB.
1. Verify the system has booted up.
2. Connect scanheads to all three scanhead connectors.
3. Perform the Channel Walk Utility (paragraph 9A--2.6) using
scanheads connected to all three connectors.
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9A--13
a. If image artifacts are seen at all three scanhead connectors
using multiple scanheads, the problem has been isolated to
a specific Channel PCB.
b. If the test results are bad with a scanhead connected to
only one connector, either the scanhead or the Scanhead
Select PCB is bad.
NOTE: You must exit diagnostics and reboot the system when
re-selecting a scanhead.
4. Swap two of the scanheads.
a. If the problem moves with the scanhead from one connec-
tor to the other, replace the scanhead.
b. If the problem does not move with the scanhead, replace
the Scanhead Select PCB.
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9A--14
9A--2.6 Channel Walk Utility
The Channel Walk Utility is used to check receive and transmit func-
tionsofindividualchannelsorboards(Table9A--2).
Table 9A--2. Chan Walk Test Receiver and Transmitter Status
Chan Walk Test Receiver Status1 Transmitter Status2
Receive Walk 1 Board All receivers on selected boardturned on. All others off.
All transmitters should be on.Select “T” to turn them on.
Receive Walk 0 Board All receivers on selected boardturned off. All others on.
All transmitters should be on.Select “T” to turn them on.
Receive Walk 1 Channel All receivers turned off except forselected receiver.
All transmitters should be on.Select “T” to turn them on.
Receive Walk 0 Channel All receivers turned on except forselected receiver.
All transmitters should be on.Select “T” to turn them on.
Transmit Walk 1 Board All receivers should be turned on.Select “R” to turn them on.
All transmitters on selected boardturned on. All others off.
Transmit Walk 0 Board All receivers should be turned on.Select “R” to turn them on.
All transmitters on selected boardturned off. All others on.
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9A--15
Chan Walk Test Transmitter Status2Receiver Status1
Transmit Walk 1 Channel All receivers should be turned on.Select “R” to turn them on.
All transmitters turned off exceptfor selected transmitter.
Transmit Walk 0 Channel All receivers should be turned on.Select “R” to turn them on.
All transmitters turned on exceptfor selected transmitter.
1. The receiver status is independent of the transmitter status. Turning on the receiver does not affect the trans-
mitter.
2. The transmitter status is independent of the receiver status. Turning on the transmitter does not affect thereceiver.
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9A--16
- To use the Channel Walk Utility:
1. Connect and select a scanhead to a scanhead.
2. Verify the system has booted up and is imaging.
3. Set the system gain and TGC settings to maximum.
4. Press Superkey and zero and type the correct username andpassword to access the Diagnostic Tools Menu. Use the track-
ball to select Tests, Utils. from the menu. Press SELECT. The
following menu items are displayed:
External Environment...
Machine...
5. Select Machine. Press SELECT twice. The following individual
test options are displayed:
2D Ultrasound
Color Ultrasound
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9A--17
Doppler Ultrasound
M-Mode Ultrasound
Image Bus
Internal Ethernet
RF Bus
SCSI
Power Subsystem...
Display Subsystem...
Control Subsystem...
Processing Subsystem...
Acquisition Subsystem...
6. Select the Acquisition Subsystem from the list. Verify it is high-
lighted with reverse video.
7. Select the diamond to the left of the Test & Utilities option at thebottom of the display. Press SELECT. The display appears as in
Figure 9A--1.
8 S l E d SELECT Th di l i
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9A--18
8. Select Execute and press SELECT. The display appears as in
Figure 9A--2.
9. Move the cursor to the blank box under the word ChanWalk.Press SELECT. The displayed cursor changes from a shaded
box to an “I” shape.
10. Press the “h” key on the keyboard to display the help screen
(Figure 9A--3). The first six items on the displayed list indicatethe capabilities of the ChanWalk Utility. The remaining items
indicate the options available to the service representative.
(Refer to step 13.)
NOTE: The most commonly used test within this utility is to check
for receiver gain or “drop-out”. Press the greater than or less
than keys (> or <) to initiate default settings for receiver gain
(single receivers walked on).
11. Select OK at the bottom of the display to exit the help screen.
Press SELECT. The system appears as in Figure 9A--2.
12 M th t th b b l Ch W lk P SELECT
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9A--19
12. Move the cursor to the box below ChanWalk. Press SELECT.
The cursor changes from a shaded box to an “I” shape.
13. With the “I” shaped cursor in the box below ChanWalk, type anyof the following characters on the keyboard to obtain the
desired results. The typed characters will not be displayed in
the box, but the beamformer status will change.
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9A--20
Figure 9A--1. Channel Walk Utility Test Screen
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9A--21
Figure 9A--2. Channel Walk Utility Selection Screen
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9A--22
Chan--Walk utilityoptions available to
the servicerepresentative
Capabilities of Chan--Walk Utility
t
T
rR
0
1
Figure 9A--3. Channel Walk Utility Help Screen
Chan Walk Utility Setup
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9A--23
Chan Walk Utility Setup
D “D” to display a list of the current Chan Walk Utility parame-
ter settings or beamformer status (Figure 9A--4). This optionis used for reference only. Select OK at the bottom of the
display to exit the beamformer status screen.
D “M” to change from transmit to receive or from receive to
transmit
D “B” to change from channel to board or from board to chan-
nel
D “1” to walk on a channel or board (selects walk 1)
D “0” to walk off a channel or board (selects walk 0)
Receive Commands
D “>” to increment an individual channel or board
D “<” to decrement an individual channel or board
NOTE: The following parameters will not change on the display until
“>” or “<” has been pressed.
D “R” to enable all receive channels
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9A--24
D R to enable all receive channels
D “r” to disable all receive channels
D “s” to check a particular receive channel. (Press “s”, then
enter the desired channel number, then press Enter.)
D “B” to change from channel to board or from board to chan-
nel
D “D” to review the current parameter settings.
Transmit Commands
D “T” to enable all transmit channels
D “t” to disable all transmit channelsD “>” to increment an individual channel or board
D “<” to decrement an individual channel or board
D “S” to check a particular transmit channel. (Press “S”, then
enter the desired channel number, then press enter.D “B” to change from channel to board or from board to chan-
nel
D “D” to review the current parameter settings.
NOTE: Refer to steps 3 and 4 of paragraph 9A--2.5 to determine if
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9A--25
NOTE: Refer to steps 3 and 4 of paragraph 9A 2.5 to determine if
the problem is the scanhead, the Scanhead Select PCB or a
Channel Board.
14. Refer to Figure 9A--5 for information required to interpret the
displayed test results.
15. To exit the ChanWalk Utility, select Quit at the bottom of the dis-
play and press SELECT.
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9A--26
Figure 9A--4. Channel Walk Utility Parameter Settings
2 Receive “sectors” are displayed due to receiver
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9A--27
multiplexing
This text line indicates re-ceiver status. Refer toTable 9A--2.
This text line indicatestransmitter status.
Refer to Table 9A--2.
Elem = Scanhead ele-ment number or blank
Pin = S/H Select PCB ZIF
connector pin or blank
Board = 0--7 or 0--3Device = 0--3Channel = 0,1 or 0--3Element = 0,1
Indicates Element
(The image shows twoelements. 6210 and 6211are the same for receive.)
Indicates Device
Indicates Board
Indicates Channel
Figure 9A--5. Typical Receive Walk 1 Board Channel Walk Test
9A--2.7 ECG Gain Tests
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9A--28
9A 2.7 ECG Gain Tests
The ECG Gain Tests check the ECG signal amplification and signal
path from the ECG simulator through the DDEA and ADAPTR PCBs
and to the display.
- To use the ECG Gain Tests:
1. Verify the system has booted up.
2. Press Superkey and zero. Type the correct username and
password o access the Diagnostic Tools Menu. Use the track-
ball to select Tests, Utils. from the menu. Press SELECT. The
following menu items are displayed:
External Environment...
Machine...
3. Select Machine. Press SELECT twice. The following individual
test options are displayed:
2D Ultrasound
Color Ultrasound
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9A--29
Doppler Ultrasound
M-Mode Ultrasound
Image BusInternal Ethernet
RF Bus
SCSI
Power Subsystem...Display Subsystem...
Control Subsystem...
Processing Subsystem...
Acquisition Subsystem...4. Select the Control Subsystem. Press SELECT twice. The fol-
lowing options are displayed:
SYSCPU
HD DriveMO Drive
IMEM
DDEA
5. Select DDEA. Press SELECT.
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9A--30
6. Select the Test and Utilities option at the bottom of the display.
Press SELECT.
7. Connect an ECG simulator into the DDEA ECG connector.
8. Set the ECG simulator to 60 BPM and 0.5 mv amplitude.
9. Select ECG Gain Test or ECG Test. Select Execute.
10. Select Start Test. Press SELECT.
11. Read the test results from the results window. Run the test
twice to verify the results. If the ECG Test fails replace the
DDEA.
9A--3 Diagnostic Tools Menu (CSR Diagnostics)
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9A--31
g ( g )
The Diagnostic Tools Menu displays the following options:
D User Login
D Tests, Utils.
D Error Log
D Configuration
D Options
D Fake Scanhead
D Close
- To access the Diagnostic Tools Menu:
1. Press and hold Superkey then press zero on the keyboard. The
Machine Diagnostics menu is displayed.
2. In the User field, type the appropriate information using the key-
board. Press RETURN. The cursor moves to the Password
field.
3. In the Password field, type the appropriate information using the
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9A--32
keyboard.
4. Use the trackball to move the cursor to OK. Press SELECT. TheDiagnostic Tools Menu is displayed.
5. Refertoparagraph9A--3.1through9A--3.8forinformationon
the Diagnostic Tools Menu Options. Use the trackball to select
the desired item from the menu. Press SELECT.
9A--3.1 User Login
The User Login option is not useful to field personnel.
9A--3.2 Tests, Utils.
The Tests, Utils. option is used to enter any of several Comprehen-
sive Test sub-tests (paragraph 9A--4) or to display the Test and Utili-ties Menu. The Test and Utilities menu options depend on the soft-
ware version. Systems with 36.06 software and below have the fol-
lowing options:
D Comprehensive Test
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9A--33
D Display Feature List
D Enable/Disable Looping of Bootup
D Module Flash Loading Always Done
D Module Flash Loading Disabled
D Module Flash Loading on Next Boot
D PCB’s Bootup Error Status
D PCB’s Bootup Status
D Show Bootup Status Report
Systems with 38.15 software and above have the following options:
D Comprehensive Test
D Disable Flash Mismatch Notification
D Disable Flash Mismatch Notification on Next Boot
D Display Feature List
D Enable Flash Mismatch Notification
D Enable/Disable Looping of Bootup
D PCB’s Bootup Error Status
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9A--34
D PCB’s Bootup Status
D Show Bootup Status Report
- To display the Tests and Utilities Menu and to execute the menu
options:
NOTE: The menu options are described after this procedure.
1. Use the trackball to select Tests, Utils. from the Diagnostic Tools
Menu. Press SELECT. The following menu items are displayed:
External Environment...Machine...
2. Select Machine. Press SELECT once. The Machine... option is
highlighted with a dashed box.
3. Use the trackball to select the diamond to the left of the Tests
and Utils option at the bottom of the display. Press SELECT.
The Test and Utilities Menu is displayed.
4. Move the cursor to the desired menu option. Press SELECT.
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9A--35
5. Move the cursor to Execute in the center of the display.
6. Press SELECT to initiate the desired option.
Comprehensive Test
Refer to Section 9, Diagnostics of the field service manual (P/N4720-0015-03 or higher) for a description of the Comprehensive Test.
The test takes from 8 to 12 minutes to run depending on the installed
software version. The Comprehensive Test comprises the sub-tests
that are listed in Table 9A--4.
Display Feature List (30.05 Software and Above)
The display feature list displays hardware and software features of aparticular system. The display feature list was implemented with
30.05 software. Refer to Table 9A--3 for information regarding each
displayed feature.
Table 9A--3. Displayed Feature Information
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9A--36
Feature Option
SWBuild
Level
Change
Status
Software
Option P/N HW Required NotesVideo Type NTSC 30.05 Added 8501-8665-01 -- 1
PAL 31.03 Added 8501-8666-01 -- 2
Access NetworkLink
On/Off -- -- 8501-8633-01 --
Access Disk Link On/Off 32.04and up
Added 8501-8668-01 -03 Upper UIF-04 Lower UIF3500-1560-03 or3500-1474-04 or-61 DDEA
WebLink On/Off -- -- 8501-9155-01 --
Extended DopplerCapability
On/Off 30.05only
Changed -- 8500-8507-01 3
On/Off 31.03and up
Changed -- 8500-8507-01 4
SoftwareChangeSW
Build
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9A--37
Feature NotesHW RequiredSoftware
Option P/NChangeStatus
BuildLevelOption
Language English 30.05and up
Changed 8501-8523-02 8500-8523-02 5
French 31.03and up
Changed 8501-8525-02 8500-8525-02 5
German 31.03and up
Changed 8501-8524-02 8500-8524-02 5
Line Voltage 120 V 30.05and up
Changed -- 8500-8533-01 7
230 V 31.03and up
Changed -- 8500-8534-018500-8536-018500-8536-02
8
ECG Off All InitialRelease
-- 3500-1560--XXDDEA
On 30.05 Added -- 8500-8663-01(Domestic)8500-8664-01 (In-ternational)
9
SoftwareChangeSW
Build
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9A--38
Feature NotesHW RequiredSoftware
Option P/NChangeStatus
BuildLevelOption
ECG -- Physio Off All InitialRelease
--
On 3 Added --
DDEA Type(DDEA BaseNumber)
InitialRelease
-- Refer to servicemanual4721-0015-XX
Added --
Image Memory 16 MB InitialRelease
-- 8500-8667-02 10
32 MB All Initial
Release
-- 8500-8667-01 11
Control Panel / UIF Configuration
Maps 1,2, 3, 4
31.03 Added Refer toSB 3000--12 Rev B
12
Frame Grabberfor VCR
On/Off 30.05 Added -- 7500-0717-07 orhigher and
7500-0683-08/-09
13
31.03 Changed 8501-8689-01 7500-0717-07 orhigher and7500-0683-08/-09
SoftwareChangeSW
Build
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9A--39
Feature NotesHW RequiredSoftware
Option P/NChangeStatus
BuildLevelOption
Color M-mode On/Off 30.05 Added -- 7500-0818-08 orhigher
Stan-dardfeature
31.03and up
Changed 8501-8688-01 7500-0818-08 orhigher
14
Steered CW On/Off 30.05 Added -- -- 15
31.03and up
Changed 8501-8687-01 FEC, DOPACQ,SSP, APS
16
MachineDiagnostics
On 23.05 --36.06
Initial re-lease
-- --
Off 38.15and up Added -- --
Channel BoardsType
8 bd set All Initialrelease
-- See Note 17 17
4 bd set 31.03
and up
Added -- See Note 18 18
AIFOM Type 0769 -- -- 7500-0769-XXase
number) 0965 -- -- 7500-0965-XX
SoftwareChangeSW
Build
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9A--40
Feature NotesHW RequiredSoftware
Option P/NChangeStatus
BuildLevelOption
Triple Mode On/Off 8501-8694-01
Frame GrabPCMs
On/Off 30.05and up
-- 7500-0683-08/-09
Frame Grab PIMs On/Off
3D Color Power
Angio
On/Off 8501-8695-01
TSI Patient Opti-mization
8501-9109-01
AIM Type withoutregula-
torsMagneto OpticalDrive
On/Off
Product Family HDI
Product Model 8500-0030-01
Research Link On/Off
NOTES:
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9A--41
1. Prior to 30.05, video type was coupled with 120V/60Hz line voltage (required 3500-1578-03 ACIM) and
8501-8533-01 MO file option.
2. Prior to 31.03, video type was coupled with 230V/50Hz or 230V/60Hz line voltage (required 3500-1579 or
3500-1580 ACIM) and 8501-8534-01 or 8501-8536-01/02 MO file.
3. ST CW/CW/TCD: Configured by presence of DOPACQ PCB (7500-0762) contained in 8500-8507-01. All
30.05 systems with Extended Doppler have ST CW capability.
4. CW/TCD: Configured by presence of DOPACQ PCB (7500-0762) contained in 8500-8507-01. ST CWbecomes separate software option.
5. The 8500-852X-01 contains the appropriate Upper and Lower User Interface Assemblies. Refer to the Con-
figuration section of this manual. French and German not supported on 30.05.
6. The 8501-8533-01 also contains the 3500-1578-XX ACIM 120V/60 Hz.
7. At 30.05 software and above there is no longer a Software Options P/N for configuring line voltage. The
8500-8533-01 contains the 3500-1578-XX ACIM 120V/60Hz.
8. At 31.03 software and above there is no longer a Software Options P/N for configuring line voltage. The
8500-8534-01 contains the 3500-1579-XX ACIM 240V/50Hz NTSC/PAL. The 8500-8536-01 and -02 con-tains the 3500-1580-XX ACIM 240V/60Hz NTSC.
9. 8500-8663-01 and 8500-8664-01 contain 3500-1474-XX DDEA PCB and ECG lead sets.
10.Standard for all systems shipped after approx. 12/15/95. 8500-8667-02 contains the 3500-1839-XX IMM
PCB.
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9A--42
11.8500-8667-01 contains 7500-0933-XX IMM PCB.
12.Requires correct hardware and Maps configured by diagnostics. Maps 1, 2, 3 ,4 select the installed UIF. Map 1is the -02 Upper/Lower UIFs. Map 2 is the -03 Upper/Lower. Map 3 is the -03/04 Upper and -04/05 Lower UIFs.
Map 4 is the -04/05 Upper and -05/05 Lower UIFs.
13.All systems shipped with 30.05 have framegrab capability.
14.Color M-Mode was disabled in 31.03 and re-instated in 32.04.15.Standard with Extended Doppler option on systems shipped at 30.05.
16.ST CW becomes separate software option. Refer to the Configuration section for part numbers of the required
boards. Also requires Extended Doppler option.
17.Standard hardware for systems which shipped prior to 9/1/95. Requires 7500-0819-XX Channel PCBs,7500-0770-XX AIM PCB, and 7500-0822-XX Scanhead Select PCB.
18.Standard hardware for systems shipped after 9/1/95. Requires 7500-0974-XX Channel PCBs,
7500-0977-XX AIM PCB, and 7500-0976-XX Scanhead Select PCB and 8000-0999-05 or higher FEC PROM
kit. Requires 31.03 or higher software.
Enable/Disable Looping of Booting
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9A--43
The Enable/Disable Looping of Booting option allows the system to
continuously reboot until it is told to stop. This option is used to trou-
bleshoot intermittent system bootup problems. The boot-looping
option is not a test with pass-fail criteria.
- To enable/disable looping of booting:
1. Turn system power on.
2. Access the Tests and Utilities Menu. Select the Enable/Disable
Looping of Booting option.
3. Select Execute. A message is displayed in the diagnostics win-
dow stating that the machine will reboot in 1 minute unless
Execute is selected again.
NOTE: The system will go through a complete bootup cycle. After
each complete bootup cycle, the display appears as in
Figure 9A--6.
4. To exit the bootup looping option, select Stop Looping. If Stop
Looping is not selected within one minute the system will
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9A--44
p g y
reboot.
NOTE: You must select Stop Looping to exit. If system power is
turned off, you will initiate a new bootup cycle, however, the
system stays in the bootup looping mode after power-up.
5. If you are troubleshooting an intermittent bootup problem, re-enter the diagnostics and access the Error Log.
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9A--45
Figure 9A--6. Bootup Looping Mode
Module Flash Loading Always Done (36.06 Software andBelow)
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9A--46
)
For engineering use only. Not for field use.
Module Flash Loading Disabled (36.06 Software andBelow)
For engineering use only. Not for field use. Disables the FlashLoading Always Done option listed above.
Module Flash Loading on Next Boot (36.06 Software and
Below)Module flash loading consists of loading erasable PROMs with soft-
ware. It is necessary only during the initial bootup after a PCB has
been replaced or during an upgrade. (The system may take up to fif-
teen minutes for the initial bootup due to flash loading.) This optionaffects only the first bootup after the option is selected.
Module flash loading occurs on the AIFOM, SSP PSP1, ADAPTR,
and PCM PCBs.
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9A--47
NOTE: This option must be selected before each PCB replacement.
NOTE: The automated software installation process automatically
sets the Module Flash Loading on Next Boot as part of the
software upgrade.
NOTE: With 38.15 software and above the flash loading utility has
been changed to automatically flash load during every
bootup cycle, if needed. Refer to “Flash Mismatch Notifica-
tion” later in this section.
- To turn on the module flash loading:
1 T bl h h b d l l
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9A--48
1. Troubleshoot the system to board level.
2. Access the Tests and Utilities Menu. Select the Module Flash
Loading on Next Boot option.
3. Select Execute.
4. Turn system power off.
5. Replace the defective PCBs.
6. Power up the system. The bootup time may take as long as fif-teen minutes if the flash load is successful. Successive bootups
will take the regular amount of time.
PCB’s Bootup Error Status (36.06 Software and Below)
During the core bootup sequence the individual PCBs conduct self
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9A--49
During the core bootup sequence, the individual PCBs conduct self-
tests to check circuit operation. The individual PCBs then talk to the
SYSCPU to communicate the bootup status of the PCB. If there wereerrors, they are displayed on the monitor when this option is
selected. Only the PCB or PCBs that reported an error during bootup
will be displayed. If an error is displayed, perform additional trouble-
shooting and diagnostics to confirm bootup status results.
NOTE: The PCB’s bootup error status is reset each time the system
is rebooted. The error status must be run immediately after
the system displays a system diagnostic alert indicating a
bootup error.
NOTE: Most error codes may not be caused by the PCB reporting
the error. For example, a front end error code may actually
be caused by the FEC, AIM, Channel PCBs, or ScanheadSelect PCB. An error code reported from the MPS may actu-
ally be caused by a problem on the MPS, APS, DPS, or
ACIM.
For systems with 38.15 software and above, PCB bootup slot status
and configuration errors are identified by the error name and the er-
t t i th b d f th E lt if th PCB
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9A--50
ror target in the body of the message. Errors result if the PCB proc-
essor does not respond to queries from the system CPU or if the
PCB responds and the configuration (PCB dash number) is not what
the CPU expected. In previous software versions, the errors were re-
ported by generic error IDs for any given PCB or slot.
PCB’s Bootup Status
This option displays the bootup status of all PCBs. It displays bootup
errors as described in the previous paragraph (PCB’s Bootup Error
Status) and the pass condition of each PCB. The information dis-
played by this option is essentially the same as the information dis-
played by the PCB’s Bootup Error Status.
Show Bootup Status Report
The Show Bootup Status Report displays the bootup status of each
PCB as a pass--fail condition (Figure 9A--7).
Flash Mismatch Notification (38.15 Software and Above)
On systems with 38 15 software and above the machine diagnostics
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9A--51
On systems with 38.15 software and above, the machine diagnostics
utilities related to firmware flashing (Module Flash Loading Always
Done, Module Flash Loading Disabled, and Module Flash Loading onNext Boot) were replaced with the following flash loading utilities:
D Disable Flash Mismatch Notification
D Disable Next Boot Flash Mismatch NotificationD Enable Flash Mismatch Notification
Upon bootup, the system queries each PCB to determine if new firm-
ware has been installed. If firmware has been installed (during PCB
replacement or an upgrade), the flash code will automatically be
loaded when the system power is turned on. The bootup time may
take several minutes if the system flash-loads the firmware. The new
flash loading utilities pertain only to system dialog alerts which are
displayed upon system bootup and occur due to flashing errors.
The Flash Mismatch Notification options cannot be changed by field
personnel.
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9A--52
Figure 9A--7. Show Bootup Status Report
9A--3.3 Error Log (33.27 Software and Below)
NOTE: For information about the Error Log for 34 17 software and
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9A--53
NOTE: For information about the Error Log for 34.17 software and
above, see paragraph 9A--3.4.
The Error Log (Figure 9A--8) may be used to display error informa-
tion, search f or a specific error, determine the error severity and the
PCB reporting the error, and control the types of errors displayed.
The Error Log display is divided into three functional sections. The
Errors box in the upper left of the display lists the errors. Specific
error information pertaining to the selected error is displayed in the
Error Information Box. The description of the selected error is dis-
played in the Error Description box across the bottom of the display.
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9A--54
Errors Box
Error
Information Box
ErrorDescription
Box
Figure 9A--8. Error Log (33.27 and below)
Error Log Procedures
When you enter the Error Log, if there are system errors, a list of
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9A--55
y g y
errors is displayed in the Errors box with the most current error listed
at the bottom of the Errors box. There are five ways to find a specificerror within the error list.
D Selecting an error directly from the displayed error list
D Using the scroll bar to the right of the error listD Searching for a specific error number within the list
D Searching for a character string within the error description
D Displaying the previous 25 user events with the error description
Once the desired error has been displayed, specific error information
may be viewed in the Error Description Box across the bottom of the
error log display or in the Error Information Box to the right of the
error list. See “Error Log Reference Information” later in this section
for more information about the Error Log. Use the following proce-
dures to find specific errors and to display the 25 user events.
NOTE: If you need to use the Error Log and the Comprehensive
Test before rebooting the system, run the Comprehensive
Test before using the Error Log to prevent the Error Log
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9A--56
Test before using the Error Log, to prevent the Error Log
from interfering with the Comprehensive Test. Or, use the
Error Log, reboot the system, then run the Comprehensive
Test.
- To select an error directly from the displayed list:
1. Use the trackball to move the cursor to the desired item in the
error list.
2. Press SELECT.
- To use the scroll bar to locate an error:
1. Use the trackball to move the cursor to the up or down arrows
in the scroll bar to the right of the list of errors.
2. Press SELECT to scroll up or down through the list.
- To search for a specific error number:
NOTE: Errors are added and taken away from the Error Log on a
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9A--57
y g
first-in-first-out basis. Consequently, the error numbers will
change as new errors are added to the Error Log.
1. Use the trackball to move the cursor to the Go To box below the
error list.
2. Press SELECT.
3. Type the desired error number from the keyboard.
4. Press Return on the keyboard.
- To search for a specific character string within the error description:
1. Use the trackball to move the cursor to the Search String box
below the Error Description Box.
2. Press SELECT.
3. Type the desired search string from the keyboard. The search
string can be a PCB abbreviation, a scanhead abbreviation, or
words from the error description (for example, “cold boot”).
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9A--58
p ( p , )
4. Move the cursor to the Find box to the right of the Search String
box.
5. Press SELECT.
- To use the Error Log to display the previous 25 user events with the
error description:
1. Use the trackball to move the cursor to the Properties box at the
top of the display.
2. Press SELECT. The Error Log properties are displayed
(Figure 9A--9).
3. Use the trackball to move the cursor to Filter User Event. Select
Off.
4. Press SELECT.
5. Use the trackball to move the cursor to Close. Press SELECT to
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9A--59
return to the Error Log. The user events are listed in the Error
Description Box.
Error Log Reference Information
Refer to Figure 9A--8 for the location of the Errors Box, Error
Information Box, and the Error Description Box.
Errors Box
Properties -- Displays the properties used to control the display of
Error Log information. Refer to Figure 9A--9.
Error List -- Displays the list of errors. The selected error is high-
lighted with reverse video.
Go To -- Enables the service representative to enter the error numberof the desired error to be searched for.
Clear Log -- Clears all errors from the error list.
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9A--60
Figure 9A--9. Error Log Properties
Error Information Box
NOTE: The information in the Error Information Box pertains to the
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9A--61
specific error selected in the error list.
Number of Occurrences -- Not implemented.
Severity -- Describes the severity of the error. The severity can be
Warning, Alert, Alarm, or Catastrophe. Warning is the least severe of the errors.
Reporter -- Describes the PCB or the module reporting the error.
Subsys -- Not useful to field personnel.
Func -- Not useful to field personnel.
Type -- Describes the type of the error. The error type can be hard-
ware, software, environment, configuration or assertion. (Assertion is
a type of software error.)
Proc -- Describes the processor reporting the error. The processor
may be the MOP, SCIP, DSP, or unknown.
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9A--62
File -- Not useful to field personnel.
Error -- Not useful to field personnel.
Error Description Box
Description box -- The Error Description Box describes the selected
error. A number of error descriptions can be stored in a buffer.
Description Box scroll bar -- Enables the service representative to
scroll between the error descriptions stored in the description box.
Search String -- Enables the service representative to enter a char-
acter string from the error description that the Error Log will search
for. The search string can be any words from the error description
including a PCB abbreviation, scanhead abbreviation, or words like
“cold boot”, for example.
Find -- Activates the error search process if a search string has been
entered in the search string box.
C C
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9A--63
Clear -- Clears the error descriptions from the descriptions buffer.
Save -- Not useful to field personnel.
Close -- Closes the error log.
Hide -- When selected, the system returns to the Diagnostic Tools
Menu without exiting the error log.
Error Log Properties
The error log properties control the type and the amount of informa-
tion displayed in the Error Log.
Error Handler -- Turns the Error Log on or off. When On is selected
errors are sent to the log. When Off is selected, no errors are logged.
Error Logger -- Not useful to field personnel.
Error--Tally -- Not useful to field personnel.
Suppress Repeat Messages -- When On is selected, if two of the
same type of error are detected back to back, only the first one is
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9A--64
same type of error are detected back to back, only the first one is
retained in the log.Message Severity Filter -- Permits the service representative to
select the severity of the errors to be displayed in the error list. There
are four levels of severity. Ranging from least to most severe, they
are Warnings, Alerts, Alarms, and Catastrophes. No matter whichseverity level is selected, all higher severity levels will also be dis-
played in the error list. For example, if the Alert level is selected,
Alarm and Catastrophic errors are also displayed in the error list.
Filter User Event -- When Off is selected, the previous 25 userevents (keystrokes, switch activations, or control rotations) are dis-
played in the Error Description Box.
Match These Error/Test IDs -- Enables the service representative to
display to the error list only errors associated with a specific PCB.Enter the first two digits from the codes below. Leave the rest of this
field as question marks to retain the wildcard status and display all
the errors from that particular PCB.
1E MPS
1F PCM
02 ADAPTR
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9A--65
03 AIFOM11 CPANEL
12 CPU
19 FEC
20 PIM
21 PSP1
23 SSP
Cancel -- Cancels any changes made to the error log properties
before they have been implemented. Resets any changes to the pre-vious settings.
Close -- Closes the Error Log properties and returns the display to
the Error Log.
9A--3.4 Error Log (34.17 Software and Above)
NOTE: For information regarding the Error Log for 33.27 software
and below see paragraph 9A 3 3
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9A--66
and below, see paragraph 9A--3.3.
The Error Log (Figure 9A--10) was redesigned to be easier to use
and implemented into software version 34.17. The function of the
error log remains the same as the previous error log, however, the
user interface has changed. The error log may be used to displayerror information, search for a specific error, determine the error
severity and the PCB reporting the error, and control the types of
errors displayed.
The Error Log display is divided into three functional sections. TheError window in the upper part of the display lists the errors and gen-
eral error information. The Error Log Menu Bar contains the error log
controls. These controls allow the service representative to control
the displayed error information and to search the error list. The ErrorDescription Box located across the bottom of the display contains
specific error information pertaining to the selected error.
390 10/17/96 11:27:16 Sys Func Bootup Last Error Logged
389 10/17/96 11:27:16 Sys Func Bootup.Last Error Logged
388 10/17/96 11:27:16 Sys Func Bootup.Last Error Logged
Machine Error Log
02 88045B01) Software Version
CPU MOP Configuration Recove
nfiguration Recoverable: (1202--
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9A--67
400 10/21/96 14:51:58 Sys Func Config.Config Invalid399 10/21/96 14:51:57 Machine.Config Changed
398 10/21/96 14:51:42 Sys Func Bootup.Last Error Logged
397 10/21/96 14:51:42 Sys Func Bootup.Last Error Logged
396 10/21/96 14:51:42 Sys Func Bootup.Last Error Logged
395 10/21/96 14:51:42 Sys Func Bootup.Last Error Logged
394 10/17/96 16:10:33 Machine Shutdown
393 10/17/96 11:27:32 Sys Func Config.Config Invalid
392 10/17/96 11:27:31 Machine.Config Changed391 10/17/96 11:27:16 Sys Func Bootup.Last Error Logged
390 10/17/96 11:27:16 Sys Func Bootup.Last Error Logged
Machine Power Down Event
Comparing the ”installed” and th
13 ”expected” component configed/od0
02--88045B01) Software Version
Comparing the ”installed” and th13 ”expected” component config
ed/od0
02--88045B01) Software Version
CPU MOP Configuration Recove
nfiguration Recoverable: (1202--
Show: Log Summary Hide Close
Groupby Fault
UserEvents
ErrorId’s
SearchList
StackTrace
Sys.Data
ClearLog Print Top Bottom
ErrorWindow
Error LogMenu Bar
Error
DescriptionBox
Figure 9A--10. Error Log (34.17 and above)
Error Window
When you enter the Error Log, a list of errors is displayed in the Error
window with the most current error listed at the bottom of the window.
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9A--68
window with the most current error listed at the bottom of the window.
If the error log is full the most current error number is 400. If the errorlog is not full, the most current number may be any number between
1 and 399. The Error window also contains the following information
regarding each error: date/time of occurrence, error ID number (may
be toggled on or off), type of error, and an error description.
NOTE: Errors are added and taken away from the Error Log on a
first-in-first-out basis. Consequently, the error numbers will
change as new errors are added to the Error Log.
The service representative can scroll through the list of errors using
the scroll bar to the right of the error window, or use the Top/Bottom
controls to jump to the beginning or end of the error list. The service
representative can also use search functions of the Search List
option located on the Error Log Menu Bar to find specific error
information.
Errors listed using green text are considered normal events that
occur during system bootup. Normal system shutdowns (using the
ON/STANDBY switch) are also listed in green text.
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9A--69
Error Log Menu Bar
The error log menu bar contains controls that are used to control the
type and the amount of the displayed error information and to search
the error list.
The control options are turned on when the indicator boxes (located
next to the control option name) are green. Move the cursor with the
trackball to the menu bar control option and press SELECT to turn
the option on or off. Refer to the following paragraphs for specificinformation on each control option.
Group by Fault
When this option is turned on, all errors reported due to a single root
cause are grouped together by horizontal lines across the display.
User Events
When this option is turned on, the error list is displayed in two col-
umns with a chronological list of the user events that precede each
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9A--70
g p
error.
Error Id’s
When this option is turned on, the 12-digit error codes are added to
the list of displayed error messages.
Search List
Displays a list of criteria, which may be used to search for specificerrors (Figure 9A--11). Refer to the Error Log Search Procedures lat-
er in this section for information on how to search for specific errors.
Machine Error Log
Diags -- Hardware
Error Type: Error Id (? = match any; Can be incomplete)
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Show: Log Summary Hide Close
SearchReset CancelHardware--Related Errors
Diags -- Configuration
Runtime -- Communication
Ambiguous
Internal -- Assertion
Major -- Uif FailureMajor -- Service Call
Recoverable
Normal Event
Keyword -- search error description:
Figure 9A--11. Error Log Search List Criteria
Stack Trace
Not useful to field personnel.
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Sys Data
This option is used to display a list of the system control settings and
system parameters (Figure 9A--12) that were in effect at the time of
the system error. It is only available during normal run-time errors
and only if system data was saved at the time the error occurred.
(For example, Sys Data is not available during bootup, because the
system has not initialized and the system imaging parameters have
not been set up yet.)
The saved control settings and system parameters include: scan-
head ID, 2D, Doppler, and color imaging parameters.
Machine Error Log
System State Data Values:
Port 0Port 1Port 2
462Ah0000h074Ch
Dop RayDop FocusDop Scroll Rate
00.00 cm0 cm/sec
Color Start DepthColor Stop DepthColor Start Ray
0.00 cm0.00 cm0
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9A--73
Show: Log Summary Hide Close
Return
Port 2
Port 32D Start Depth2D Stop Depth2D Start Ray2D End Ray2D Line Increment2D Line Density2D Frame Alt idx2D Left/Right
2D Top/Bottom2D Number of Zones2D Focal Zone (0)2D Focal Zone (1)2D Focal Zone (2)2D Focal Zone (3)2D Focal Zone (4)2D Zoom Mag2D X Pan
2D Y Pan
074Ch
000Fh0.16 cm15.93 cm0254201True
False19.00 cm0.00 cm0.00 cm0.00 cm0.00 cm1.000.00
0.00
Dop Scroll Rate
Dop Steer AngleDop Sv DepthDop Sv SizeDop Velocity PRFDop Display FmtDop Wall FilterDop 2D lines Per GapPhysio ECG OnDisplay Source
0 cm/sec
0 Deg0.00 cm0.00 cm0 Hz00010
Color Start Ray
Color End RayColor DMD OnColor Emboss IndexColor SensitivityColor PRF ActualColor PRF TargetColor Steering AngleColor Line DensityColor MM Ray line
Color MM PRFColor MM Wall FilterMMmode Ray lineMMode Display FmtMMode Speed
0
00000 Hz0 Hz0 Deg00
0 Hz0000
Figure 9A--12. System Data Used at System Power Down
Clear Log
Clears all error instances from the error log. The error log is backed
up on the hard drive prior to clearing the log.
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When selected, a print dialog box is displayed, (Figure 9A--13) which
enables the service representative to select error-log printing options
and print the error log.
Machine Error Log
Print Options:
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9A--75
Show: Log Summary Hide Close
Print Selected Error Only
Print Entire Error Log
Print Errors to1 400
Print to Output Port
Save to Disk File
Print Error Descriptions
Print User Events
Cancel Print
Figure 9A--13. Error Log Printing Options
Top
When selected, the system jumps to the beginning of the error list
(error 1).
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Bottom
When selected, the system jumps to the end of the error list (up to
error 400).
Log
When selected, the standard error log display appears on the monitor
(Figure 9A--10).
Summary
When selected, the error log summary (Figure 9A--14) displays a list
of the errors that occurred and a tally of each error’s occurrences.
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The errors listed in the error log summary are sorted into the follow-ing categories:
D Normal bootups
D Diagnostic-detected errors requiring a service call (Diags Service
Errors)
D Normal run-time errors requiring a service call (Run-time Service
Errors)
D Errors not requiring a service call (Recoverable Errors)
08/08/96 to 10/22/96
195 -- 1202--6608--1004 SysFuncBootup LastErrorLogged049 -- 1202--8B04--5B01 Machine ShutDown
Error Log Summary
Errors from:
245 Normal Bootups Logged:ed/od0Machine Power Down Event
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Error Number: 0x07 File for componCRASH -- Task = ”tmonitor”
049 1202 8B04 5B01 Machine ShutDown001 -- 1202--8806--0301 Machine ShutDown
Show: Log Summary Hide Close
None000 Diags Service Errors:
002 -- 1F02--1FE7--0801 Boards SoftwareAssertion001 -- 1202--8B01--0101 Machine Ambiguous
011 Runtime Service Errors:
058 -- 1202--8618--1607 Machine ConfigChanged054 -- 1202--8613--0416 SysFuncConfig.Configinvalid006 -- 1E02--1E32--0101 Boards.BoardSpecificError004 -- 1202--5002--3107 SCBus.CommDataSendTimeout003 -- 1202--6A02--2B19 SCBus.InterruptedSystemCall002 -- 1202--5801--0A16 SysFuncFloss.InternallyPropagatedError002 -- 1202--4D03--4F01 PSP.CommDataReceiveTimeout
144 Recoverable Errors:
Machine Power Down EventPower Down Event
13 ”expected” component configuraComparing the ”installed” and the ”eError Number: 0x2e Fan set to MaxNo response on the scbus from theNo descriptive message found.Board query failure errorSignal path startup failed. Failure o
Figure 9A--14. Error Log Summary
Hide
When selected, the system returns to the Diagnostic Tools Menu
without exiting the error log. The error log may be accessed without
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9A--79
reconstructing it (by choosing Error Log from the Diagnostic ToolsMenu).
Close
When selected, the system exits the error log and returns to the
Diagnostic Tools Menu. If the system is in this state, and the service
representative attempts to access the error log, the error log must be
reconstructed.
Error Log Search Procedures- To select an error directly from the displayed list:
1. Use the trackball to move the cursor to the desired item in the
error list.
2. Press SELECT to highlight the error. The error information is
displayed in the error description box.
- To use the scroll bar to page through the error list:
1. Use the trackball to move the cursor above or below the rectan-
gle in the scroll bar to the right of the list of errors.
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9A--80
2. Press SELECT to scroll up or down through the list one page at
a time.
- To use the scroll bar to move through each error in the error list:
1. Use the trackball to place the cursor to the up or down arrows in
the scroll bar to the right of the list of errors.
2. Press SELECT to scroll up or down through each error in theerror list.
- To search for a specific character string within the error description:
1. Use the trackball to move the cursor to the Search List control
in the error log menu bar.
2. Press SELECT. The search display appears (Figure 9A--11).
3. Move the cursor to the Keyword box.
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9A--81
4. Press SELECT.
5. Type in the desired keywords.
6. Move the cursor to the Search control.
7. Press SELECT. The error list is displayed containing errors with
the desired keywords.
9A--3.5 ConfigurationThe system has the capability to recognize part numbers of PCBs
installed in the system. The system also knows what part number to
expect for each PCB (Figure 9A--15). The installed and expected
part numbers are stored in configuration files on the hard drive. If a
new PCB is installed, the system recognizes the part number as new.
The service representative then has the option of choosing Save
Installed as Expected, which saves the installed part number as the
part number the system expects to find the next time the service rep-
resentative selects the Installed option.
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9A--82
The system cannot use the PCB part number information to checkwhether a PCB is compatible with other PCBs or with the system
software. The configuration files also cannot be used as a compre-
hensive history file of system configuration. Once the Save Installed
as Expected option is selected (Figure 9A--16), the part number of anewly installed PCB is what the system expects to see even if the
PCB is incompatible with the other PCBs or with system software.
Once the Save Installed as Expected option is selected, there is no
way to go back and retrieve the pre-existing configuration file.
NOTE: Use the part number information in the configuration files to
order a PCB replacement that is “Like-for-Like”. Always refer
to the HDI 3000 Field Service Manual and the most current
manual changes to resolve PCB and firmware compatibilityissues.
- To search the list of PCBs in the configuration file for a particular
PCB:
1. Use the trackball to move the cursor to the Search String box
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9A--83
(Figure 9A--15). Press SELECT.
2. Type the name (abbreviation) of the PCB to be searched for.
3. Use the trackball to move the cursor to the Find control. Press
SELECT. If the system is searching up the list, the PCB is dis-
played on the top line. If the system is searching down the list,
the PCB is displayed on the bottom line.
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9A--84
Machine ID, <not applicable>, 0000005f1906, 0, 0,Hard--Disk Software, 4252--0743--06, 038.04, 0X0,
APS, PS1, 7500--0764, 04, 04,DPS, PS2, 7500--0766, 02, 02,
MPS, PS3, 7500--0765, 04, 04,MPS_SCIP_Firmware, mps.hex, 2.22, 0xC422,MPS_FIRMWARE, mps.hex, 0xC422,
ACIM, PS4, 3500--1578, 02, 02,DDEA, A1F, 7500--0843, 02, 02,FEC, A4F, 7500--0818, 06, 06,FEC SCIP Firmware, SCIP.HEX, 003.03, 0xCCA3,FEC_Firmware, fecndy.hex, 033.00, 0xE1B3
FEC_Software, fec.out, 038.04, 0xD43D
Expected Configuration:
Figure 9A--15. Machine Configuration Display
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9A--85
Installed vs. Expected Configuration:
9 “expected” component configurations are not installed in the system:(1) Hard--Disk Software, 038.04, 0x0,(2) FEC_Software, fec.out, 038.04, 0xD43D,(3) PCM_Software, pcmxserv.ld, 005.00, 0x3660,
(4) PSP1_Software, pspmop.fls, 010.09, 0x48C,(5) PSP1_Software, pspx1.fls, 004.00, 0x7A68,(6) PSP1_Software, pspx2.fls, 005.00, 0xA0C9,(7) ADAPTR_Software, adaptr.fls, 005.12, 0xEEC3,(8) ADAPTR_Software, trapdiag.fls, 002.00, 0x3696,(9) ADAPTR_Software, pap_app.fls, 003.04, 0xCD5D,9 installed components are not in the list of “expected” configurations:(1) Hard--Disk Software, Integ., , 0x0,
(2) FEC_Software, fec.out ,038.13, 0x9EF7,
Figure 9A--16. Machine Configuration Display
9A--3.6 Options
The Options selection (Figure 9A--17) displays the authorized and
unauthorized machine options loaded onto the hard drive. When the
A th i d l ti i l t d f th t f th di l th
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9A--86
Authorized selection is selected from the top of the display, the sys-tem displays all the machine options that are available and enabled
for that particular system.
When the Unauthorized selection is displayed, all options are dis-
played that are available but not enabled (not purchased). The
options may not be enabled due to the system hardware or software
configuration. When the Both selection is selected, both the Autho-
rized and the Unauthorized options are shown on the same display.
When Both is selected, if the option is authorized, it is indicated witha yes to the right of the item; if it is unauthorized, it is indicated with a
no.
In addition to the information displayed on the Options display of the
User Diagnostics, the system Password, Version, and Machine ID
number are also displayed.
If a particular system is to be upgraded, insert a Machine Options
disk (P/N 4252-0738-01) into the optical drive and select Read New
Options Settings. The system then reads the Machine Options files
on the optical disk and copies them to the hard drive. The Options file
then should reflect the new configuration of the system
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9A--87
then should reflect the new configuration of the system.
NOTE: Perform the Machine Options Software Backup on Hard
Drive procedure (paragraph 9A--5) af ter performing the
Read New Options Settings procedure.
- To search the Options list for a particular option:
1. Use the trackball to move the cursor to the Search String box.
Press SELECT.
2. Type the name (or keywords) of the desired item to be
searched for.
3. Use the trackball to move the cursor to the Find box. Press
SELECT. If the system is searching up the list, the desired item
is displayed on the top line. If the system is searching down the
list, the desired item is displayed on the bottom line.
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9A--88
Figure 9A--17. Machine Options Display
9A--3.7 Fake Scanhead
The Fake Scanhead selection fakes a scanhead on a specific scan-
head port. When a fake scanhead is selected and connected, the
system hard drive down loads the appropriate scanhead files to the
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9A--89
system hard drive down-loads the appropriate scanhead files to theFEC RAM, which sets up the FEC with the appropriate imaging
parameters.
The system transmits and receives through the open scanhead con-
nector like it would with a regular scanhead. However, because thereis no acoustic coupling between the transmit and receive pins of the
scanhead connector, the received signal is mainly noise. The only
difference between a regular scanhead and a fake scanhead is that
the system “thinks” there is a scanhead connected. The fake scan-
head has been identified as a regular scanhead.
If you need to use the Fake Scanhead utility in conjunction with the
Tests, Utils option on the Diagnostic Tools Menu, select the desired
fake scanhead prior to entering Tests, Utils. If you use the Tests,
Utils. option first, the system must be rebooted when exiting the
Tests, Utils. option. When the system is rebooted, the scanhead infor-
mation is lost.
For the fake scanhead selection to work, the scanhead port cannot
have a scanhead connected.
1. Select Fake Scanhead from the Diagnostic Tools Menu using
the trackball and the SELECT button A list of scanheads is dis-
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9A--90
the trackball and the SELECT button. A list of scanheads is dis-played (Figure 9A--18).
2. Select the desired scanhead port. The scanhead port cannot
have a scanhead currently connected. If the port has a scan-
head connected, disconnect the scanhead before proceeding
with step 3.
3. Select the desired scanhead from the list. Use the scroll bar on
the right side of the display and press SELECT to move up anddown the list. The selected scanhead is highlighted with reverse
video.
4. Select Close at the bottom of the display. The display returns to
the Diagnostic Tools Menu.
5. Select Close on the Diagnostic Tools Menu.
6. Press the Scanhead function key on the far left of the keyboard.
The display appears similar to Figure 9A--19.
7. Move the cursor to the blank scanhead port selected in step 2.
Press SELECT The Tissue Specific Presets are displayed
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9A--91
Press SELECT. The Tissue Specific Presets are displayed.
8. Select the clinical options from the items on the left of the dis-
play and the optimized presets from the items on the right.
9. Press the Scanhead function key on the keyboard to return to
the selected system operating mode.
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9A--92
<Disconnect Fake Scanhead>C4--2 40RC3.5 76RC7--4 40RC8--4VC8--5
C9--5 ICTCIVT 5CL10--5 26mmCT8--4CW 10CW 2CW 5
Current port is now the “Middle” port.
Figure 9A--18. Fake Scanhead Selection
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9A--93
Figure 9A--19. Scanhead Tissue Specific Setups Display
9A--3.8 Close
This option exits the system out of the Diagnostic Tools Menu. After
the option is selected, a message is displayed noting that system
parameters have changed and the system must be rebooted tol ti
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9A--94
pa a ete s a e c a ged a d t e syste ust be ebooted toresume normal operation.
- To exit the system out of the Diagnostic Tools Menu before returning
the system to the customer:
1. If a message is displayed noting that system parameters have
changed, set the ON/STANDBY switch to STANDBY.
2. Set the ON/STANDBY switch to ON.
9A--4 Accessing Individual Diagnostic Tests
Diagnostic software is currently being validated and the results of the
individual diagnostic tests should be used with caution. Results of
one test may corrupt the results of the following test or tests, so, thet t t b i ifi d t lid lt
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9A--95
y p g , ,tests must be run in a specific order to ensure valid results.
Under some circumstances, it may be necessary to run only the sub-
test that failed during the Comprehensive Test. If running individual
tests was not possible, it would take up to several minutes to verify
whether a repair was successful.
If the Comprehensive Test fails, the name of the failed sub-test is dis-
played on the monitor. In the list of sub-test menu paths inTable 9A--5, the sub-test names are bold. Refer to the failed sub-test
name in the list, then follow the menu path on that line to navigate
within the diagnostic menus.
- To access individual diagnostic tests:
CAUTION
Some individual tests require that the system be in
a certain operational mode (Freeze, M-mode, 2D,) f h b d bl DO
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9A--96
p ( , , ,etc.) for the test to be accurate and repeatable. DO
NOT PERFORM INDIVIDUAL TESTS THAT ARE NOT
CONTAINED WITHIN THE COMPREHENSIVE TEST.
Refer to the individual tests in Table 9A--5 for the
menu paths associated with individual tests con-
tained in the Comprehensive Test.
1. Refer to the Comprehensive Test results to determine
which sub-test to access. Refer to Table 9A--5 for the sub-test menu path.
2. Reboot the system.
3. Perform steps 1 through 4 of paragraph 9A--3 (Accessing the
Diagnostic Tools Menu).
4. Select Tests, Utils., from the menu. Press SELECT. the follow-
ing menu items are displayed:
External Environment...
Machine...
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5. Select Machine. Press SELECT twice. The following test
options are displayed:
2D Ultrasound
Color UltrasoundDoppler Ultrasound
M-Mode Ultrasound
Image Bus
Internal EthernetRF Bus
SCSI
Power Subsystem...
Display Subsystem...
Control Subsystem...Processing Subsystem...
Acquisition Subsystem...
6. Use the trackball and the SELECT button to select the succes-
sive menu items to move from one menu item to the next, fol-
lowing the menu path from Table 9A--5.
7. When the individual test results are displayed, reboot the sys-tem and run the test again to verify the test results are consis
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9A--98
tem and run the test again to verify the test results are consis-
tent.
NOTE: The tests in Table 9A--4 are listed in the order they are per-
formed in the Comprehensive Test.
Table 9A--4. Comprehensive Test Sub-Tests
Tested Item Test Name Description
IMEM PCM-based Cell
Test
Performs IMEM bootup test
PSP1 Stand-alone
Test
Verifies all board functions that can be tested by built-in
tests
Tested Item DescriptionTest Name
PSP1 Operational Test Verifies PSP1 and PSP2 operation using PCBs external
to the PSP1 and PSP2 to generate input signals.
PIM Stand-aloneTest
Verifies all board functions that can be tested by built-intests
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9A--99
Test tests
PCM Stand-alone
Test
Verifies all board functions that can be tested by built-in
tests
PSP--PCMBus
PSP to PCMBus
Sends data across the PSP--PCM bus to verify that ithas no shorts or opens.
PCM PCM to IMEM
Frame Transfer
Verifies PCM circuitry involved with transferring video
frames to and from image memory.
PCM PSCAN VideoBus
Verifies the Progressive Scan Video Bus and its trans-ceivers from the PCM to the PIM by sending data pat-
terns over the data lines. Sends 0x5555 and 0xAAAA
data patterns over data lines. Performs walk 0/1 tests
through all data lines.
Tested Item DescriptionTest Name
PCM Interlace Video
Bus
Verifies the Interlace Video Bus and its transceivers
from the PCM to the PIM by sending data patterns over
the data lines. Sends 0x5555 and 0xAAAA data pat-
terns over data lines. Performs walk 0/1 tests through
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9A--100
all data lines.
PIM VCR Video Bus Verifies the VCR Video Bus and its transceivers from
the PIM to the PCM by sending data patterns over the
data lines. Sends 0x5555 and 0xAAAA data patterns
over data lines. Performs walk 0/1 tests through all data
lines.
PSP1 Primary Buffer
Test
Disabled -- Verifies the mono/color serial output data
path and the pixel tag circuitry by injecting a test patternin the PSP1’s output buffer. The image is frame
grabbed by the PCM and compared to the expected
image.
PSP1 SecondaryBuffer Test
Disabled -- Function is the same as the function for thePSP1 primary buffer test.
Tested Item DescriptionTest Name
ADAPTR Stand-alone
Test
Verifies all board functions that can be tested by built-in
tests
AIFOM1 Stand-aloneTest
Verifies all board functions that can be tested by built-intests
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9A--101
Test tests
SSP1 Stand-alone
Test
Verifies all board functions that can be tested by built-in
tests
AQ--Bus ComprehensiveTest
Verifies AQ Bus between AIFOM--ADAPTR and AI-FOM--SSP. Sends 0x5555 and 0xAAAA data patterns
over data lines. Performs walk 0/1 tests through all data
lines. Uses all standard headers.
PD--Bus SSP to ADAPTR Verifies PD Bus between SSP--ADAPTR. Sends 0x5555and 0xAAAA data patterns over data lines. Performs
walk 0/1 tests through all data lines. Uses all standard
headers.
FEC Stand-alone
Test
Verifies all board functions that can be tested by built-in
tests
FEC Comp Test Verifies front end functions including FEC PCB.
Tested Item DescriptionTest Name
FEC Comp Off Brd
Test
Verifies front end functions but not including FEC PCB.
CB0--7 FEC-based Test Invokes FEC-based test of each Channel PCBAIM FEC-based Test Invokes FEC-based test of AIM
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9A--102
AIM FEC based Test Invokes FEC based test of AIM
DOPACQ FEC-based Test Invokes FEC-based test of DOPACQ
SHSEL Relay Test Invokes FEC-based test of SHSEL relays
InternalEthernet
SYSCPU toPCM
Verifies data can be sent between SYSCPU--PCM viathe internal Ethernet.
Image Bus SYSCPU to
IMEM -- All
modes
Verifies Image Bus between SYSCPU--IMEM. Performs
walk 0/1 tests through all address and data lines using
block mode.Image Bus ADAPTR to
IMEM -- All
modes
Verifies Image Bus between ADAPTR--IMEM. Performs
walk 0/1 tests through all address and data lines using
block mode.
Image Bus PCM to IMEM -- All modes
Verifies several combinations of image data compres-sion and decimation during image transfer.
Tested Item DescriptionTest Name
Image Bus PSP to IMEM --
All modes
Verifies Image Bus between PSP--IMEM. Performs the
walk 0/1 tests through all address and data lines using
byte mode.
RF Bus FEC to AIFOM Verifies proper operation of the RF Bus when driven by
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9A--103
RF Bus Test
p p p y
the FEC.
Table 9A--5. Comprehensive Test Sub-Test Menu Paths
Machine Acquisition CB0--7. FEC Based Test (8 CB systems)Subsystem CB0--3. FEC Based Test (4 CB systems)
FEC. Standalone TestAIM FEC Based Test
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9A--104
AIM. FEC Based Test
SH Sel. Relay Test
DOPACQ. FEC Based Test
Processing PD Bus. SSP to ADAPTRSubsystem AQ Bus. Comprehensive Test
ADAPTR. Standalone Test
SSP1. Standalone Test
AIFOM. Standalone Test
Display PSP--PCM BusSubsystem PIM. Standalone Test
PIM. VCR Video Bus
PSP1. Operational Test
PSP1. Primary Buffer Test
PSP1. Secondary Buffer Test
PSP1. Standalone Test
PCM. Interlace Video Test
PCM. PCM--IMEM Frame Transfer
PCM. PSCAN Video Path
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9A--105
PCM. Standalone Test
Image Bus ADAPTR to IMEM -- All Modes
PCM to IMEM -- All ModesPSP to IMEM -- All Modes
ControlSubsystem
DDEA. PCM Based Test
InternalEthernet SYSCPU to PCM
9A--5 File Management Utilities
The file management utilities are used to manage the system soft-
ware files and MO files saved to the optical drive or the hard drive.
The file management utilities include the following:
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9A--106
D Download Error Log to Optical Disk
D Download System to Optical Disk
D Machine Options Software Backup on Hard Drive
D Machine Options Software Restore on Hard Drive
D System Backup on Hard Drive
D System Restore on Hard Drive
D Verify System Files
- To access the File Management Utilities:
1. Press and hold Superkey then press zero on the keyboard.
The Machine Diagnostics menu is displayed.
2. In the User field, type the appropriate information using the key-
board. Press RETURN. The cursor moves to the Password
field.
3. In the Password field, type the appropriate information using thekeyboard.
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9A--107
4. Use the trackball to move the cursor to OK. Press SELECT. The
Diagnostic Tools Menu is displayed.
5. Select Tests, Utils., from the menu. Press SELECT. The follow-
ing menu items are displayed:
External Environment...Machine...
6. Select Machine. Press SELECT twice. The following test
options are displayed:
2D Ultrasound
Color Ultrasound
Doppler Ultrasound
M M d Ult d
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9A--108
M-Mode Ultrasound
Image Bus
Internal Ethernet
RF Bus
SCSI
Power Subsystem...
Display Subsystem...Control Subsystem...
Processing Subsystem...
Acquisition Subsystem...
7. Select the Control Subsystem option. Press SELECT. The fol-lowing options are displayed:
SYSCPU
HD DRIVE
MO DRIVE
IMEM
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9A--109
IMEM
DDEA
8. Select HD DRIVE from the list. Select Test and Utilities from thebottom of the display. Press SELECT. The list of file manage-
ment utilities is displayed. (Refer to the bulleted list at the begin-
ning of this paragraph.)
9. Refer to the information in the paragraphs that follow to select
the desired file management utility. Select Execute.
Download Error Log to Optical Disk
The Download Error Log to Optical Disk option saves the error log,
results of the last Comprehensive Test, the user event log, and other
diagnostic information to a blank formatted optical disk. The only dif-ference between this procedure and the Backup Diags Data proce-
dure in Section 9 of the field service manual is that the Backup Diags
procedure is accessed through the user diagnostics, and the Down-
load Error Log to Optical Disk procedure is accessed through theCSR diagnostics. Both procedures are applicable only to U.S. CSRs.
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9A--110
CSRs from other countries should contact their respective Technical
Support Group prior to performing the procedure. This option is avail-
able only on software version 30.05 and higher.
The Download Error Log to Optical Disk option takes less than one
minute to complete unless there is a core file to copy, which takes an
additional 9 minutes. If there is a core file to copy, a message is dis-
played in the results window giving the system status.
Download System to Optical Disk
The Download System to Optical Disk option saves the system soft-
ware files on the hard drive to a blank formatted optical disk. The files
include all system software files, machine options, and user-defined
information. Use this option before performing an upgrade to a cus-
tomer system. If the upgrade is unsuccessful, the system may thenbe restored to the previous sof tware version using the Upgrade Sys-
tem From Optical Disk option in paragraph 9A--3.6. This option is
available only on software versions 33.09 and up.
NOTE: If the system will not boot up from the hard drive, and this
ti h b d t t ti l di k ith
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9A--111
option has been used to generate an optical disk with a copy
of the system software, the system will boot from the optical
disk until the DDEA (or hard drive) has been repaired or re-
placed.
The Download System to Optical Disk option takes from 15 to 30
minutes to complete.
Machine Options Software Backup on Hard Drive
The Machine Options Software Backup on Hard Drive option makes
a backup of the machine options files located on the hard drive. Use
this option before performing an upgrade or after installing newoptions to a customer system. If the upgrade is unsuccessful, the
system may then be restored to the previous software version. The
option must be used with the Download System to Optical Disk andMachine Options Software Restore on Hard Drive options to suc-
cessfully restore the system to the previous software version.
The Machine Options Software Backup on Hard Drive option takesless than one minute to complete.
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9A--112
Machine Options Software Restore on Hard Drive
The Machine Options Software Restore on Hard Drive optionrestores the machine options file backed up to the hard drive using
the procedure described in the previous paragraph. Use this option to
restore the previous system software version if an add-on upgrade
has been unsuccessful. The option must be used with the DownloadSystem to Optical Disk and Machine Options Software Backup on
Hard Drive options to successfully restore the system to the previous
software version.
The Machine Options Software Restore on Hard Drive option takesless than one minute to complete.
CAUTION
If the machine options have changed since the last
backup was performed, restoring the machine
options may disable system features. To prevent
disabling system features, perform the MachineOptions Software Backup on Hard Drive procedure
f di i lli h hi i
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9A--113
after upgrading or installing the machine options.
System Backup on Hard DriveThe System Backup on Hard Drive option backs up system files
which are on the hard drive to another location on the hard drive. Use
this option before performing an upgrade to a customer system, if a
usable optical drive or optical disk is not available. If the upgrade isunsuccessful, the system may then be restored to the previous soft-
ware version. The option must be used with the System Restore on
Hard Drive option to successfully restore the system to the previous
software version.
The System Backup on Hard Drive option takes approximately 3 min-
utes to complete.
System Restore on Hard Drive
The System Restore on Hard Drive option restores system files
backed up to the hard drive using the procedure described in the pre-
vious paragraph. Use this option to restore the previous system soft-
ware version if an upgrade has been unsuccessful and a usable opti-
cal drive or optical disk is not available The option must be used with
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9A--114
cal drive or optical disk is not available. The option must be used with
the System Backup on Hard Drive option to successfully restore the
system to the previous software version.
The System Restore on Hard Drive option takes approximately 3
minutes to complete.
Verify System FilesThe Verify System Files option verifies the system files by performing
cyclic redundancy checks (CRCs) on all read-only files (all files that
cannot be user modified). The Verify System Files option takes
approximately 2 minutes to complete.
9A--6 Upgrade System From Optical Disk
The Upgrade System From Optical Disk option is used to restore the
previous system software if an unsuccessful upgrade has been
attempted and the previous system software was stored to an opticaldisk via the Download System to Optical Disk option described in
paragraph9A--5
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9A--115
paragraph9A 5.
NOTE: This option is not to be used during normal software
upgrades. Follow the instructions provided in the appropriatesoftware upgrade kit.
If the reinstall process is not successful, place the optical disk into the
drive and turn the system on. The system should boot up in a normal
manner.
- To access the Upgrade System From Optical Disk option:
1. Press and hold Superkey then press zero on the keyboard.The Machine Diagnostics menu is displayed.
2. In the User field, type the appropriate information using the key-
board. Press RETURN. The cursor moves to the Password field.
3. In the Password field, type the appropriate information using the
keyboard.
4 Use the trackball to move the cursor to OK Press SELECT The
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9A--116
4. Use the trackball to move the cursor to OK. Press SELECT. The
Diagnostic Tools Menu is displayed.
5. Select Tests, Utils., from the menu. Press SELECT. The follow-ing menu items are displayed:
External Environment...
Machine...6. Select Machine. Press SELECT twice. The following test
options are displayed:
2D Ultrasound
Color UltrasoundDoppler Ultrasound
M-Mode Ultrasound
Image BusInternal Ethernet
RF Bus
SCSI
Power Subsystem...Display Subsystem...
Control Subsystem
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9A--117
Control Subsystem...
Processing Subsystem...
Acquisition Subsystem...
7. Select the Control Subsystem option. Press SELECT. The fol-
lowing options are displayed:
SYSCPUHD DRIVE
MO DRIVE
IMEM
DDEA
8. Select MO DRIVE from the list of displayed options. Select Testand Utilities from the bottom of the display. The following
options are displayed.
FORMAT Optical DiskOptical Disk Eject Enable
Upgrade System From Optical Disk
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9A--118
Upgrade System From Optical Disk
9. Insert the optical disk with the system files saved using the
Download System to Optical Disk procedure (paragraph 9A--5).
10. Select Upgrade System From Optical Disk.
11. Select Execute. The system reinstalls the previous software
version onto the hard drive.
9B Diagnostic Tables
This section is provided to assist new and infrequent troubleshooters
in isolating hardware faults to a specific field-replaceable-unit (FRU).
Successful use of this information requires the user to isolate the
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9B--1
problem to a fault listed in Table 9B--1 and reference the table called
out for that identified fault. Identify the primary symptoms from the list
in the specific table, then the secondary symptom, then the tertiarysymptom, and finally the suspect FRU is identified.
The order of these tables and the entries in them is significant. The
“Suspect FRUs” for later entries often assume that there was no
match for earlier entry “Symptoms”. Thus, it is strongly recommended
that you start with the top-level table and go to lower-level tables as
directed.
NOTE: Do not swap out PCBs before troubleshooting has beencompleted.
9B--1 Top-Level Fault IndicationsThis table serves three functions:
D Road map to other fault isolation tables
D As a reference of which PCBs are likely to be involved with a spe-
cific error
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9B--2
D Recommended top-level fault isolation sequence
Table 9B--1. Top-Level Fault Indications
SYMPTOMS
Primary Secondary Tertiary
Suspect FRUs(Primary / Secondary)
Instructions ( ' ), Detail Reference
User interface fails to boot ' See referenced tables. Table 9B--2
Bootup Test failure is indicated ' See referenced tables. Table 9B--3
A System Diagnostics or Run-time Alert appears ' See referenced tables. Table 9B--4
An operational fault is indicated Table 9B--5 to be added. Table 9B--5
SYMPTOMS
ReferencePrimary Reference
Suspect FRUs(Primary / Secondary)
Instructions ( ' ), DetailTertiarySecondary
Machine Functional Tests / TestPatterns failure is indicated
' See referenced tables. Table 9B--6
Machine Test failure is indicated ' See referenced tables Table 9B 7
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9B--3
Machine Test failure is indicated ' See referenced tables. Table 9B--7
9B--2 User Interface Fails to Boot -- SummaryThe following circuit boards provide critical services to the rest of the
machine. They are often listed as “Secondary Suspect FRUs”.
D PIM -- video clocksD AIM -- system clocks
D MPS -- reset signal
D SYSCPU -- polls built-in-diagnostics on smart circuit boards
D CTRBRD -- interconnects
Table 9B--2. User Interface Fails to Boot
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
User interface fails toboot (End-user diag-nostics can not be
d ith
1. End-user accessi-ble LEDs or TestPatterns indicatef lt
a. ACIM LEDs do notindicate normalstatus
ACIM, MPS, DPS AIM, APS, CTRBRD
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9B--4
accessed with fault<Setup> : <Diags>). b. Control panel LEDs
do not indicate nor-mal status (flicker 5times within 5seconds afterpower up)
PCM, CPANEL
ACIM, MPS, DPS, AIM,CTRBRD
c. PIM Bootup video
test pattern (moni-tor displays color/ graybar pattern) ismissing or incor-rect
MONITOR, VIDEO CABLE,
PIM, IIM
ACIM, MPS, DPS, AIM,CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
d. PCM Bootup videotest pattern (moni-tor displays bluescreen) is missingor incorrect, and
PCM, SYSCPU, DDEA, HDSW
PIM, AIM, MPS, CTRBRD
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9B--5
PIM Bootup videotest pattern (color/ graybar) is OK.
2. CSR accessibleLEDs (for boardsinvolved in corebootu Test Pat-
a. MPS LEDs do notindicate normalstatus
ACIM, MPS, DPS
AIM, APS, CTRBRD
, -terns or serial con-sole output indicatefault
b. SYSCPU serialconsole output isnotnormal(seeTable9B--8)
SYSCPU, DDEA, HDSW,PCM, AIM
MPS, CTRBRD
c. 3. SYSCPU LEDs
do not indicate nor-mal status
SYSCPU
AIM, MPS, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
d. PIM LEDs do notindicate normal
status
PIM
AIM, MPS, CTRBRD
e. PCM LEDs do not PCM
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9B--6
e. PCM LEDs do notindicate normalstatus
PCM
PIM, AIM, MPS, CTRBRD
9B--3 Bootup Tests Indicate Failure -- SummaryThe following circuit boards provide critical services to the rest of the
machine. They are often listed as “Secondary Suspect FRUs”.
D PIM -- video clocks
D AIM -- system clocks
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9B--7
D MPS -- reset signal
D SYSCPU -- polls built-in-diagnostics on smart circuit boards
D CTRBRD -- interconnects
The circuit boards that contribute power (ACIM, MPS, DPS), software
load and execution capabilities (SYSCPU, DDEA, HDSW), and user
interface capabilities (PCM, PIM, IIM, Video Cable, MONITOR) areassumed to be functional. These FRUs are not listed as “Secondary
Suspect FRUs” unless they provide another function related to the
symptom.
Table 9B--3. Bootup Tests Indicate Failure
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
Bootup Tests indicatefailure
General Instructions:1. Press <Setups>, <Diag-
nostics>, <Show BootupSt t R t d
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9B--8
Status Report> and<Execute> to display allboot up test failure codes
2. Enter CSR diagnostics andexecute Machine. PCB’sBootup Error Status. Thiswill display the name of theboard reporting the error.
NOTE: The PCB reportingthe fault may not be thefaulty board especially if thePCB is the FEC or theMPS.
3. Use the Error Log to deter-mine the history of bootuptest failures.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
4. Check for fault indicationsper Table 9B--1 (order is
significant). This includeschecking for the following:
¯ Core bootup fault indica-
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9B--9
¯ Core bootup fault indications
¯ Bootup test failures
¯ Operational faults¯ Machine functional test
failures¯ Machine Comprehensive
Test failures
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
Bootup Tests indicatefailure
1. Power SubsystemBootup fault is indi-
cated.
a. MPS Self testfailed and/or MPS
LEDs do not indi-cate normal status
ACIM, MPS, DPS, APS
AIM, SYSCPU, CTRBRD
2. Display Subsystem a PIM Self test failed PIM
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9B--10
2. Display SubsystemBootup fault is indi-cated.
a. PIM Self test failedand/or PIM LEDsdo not indicate nor-
mal status
PIM
AIM, MPS, SYSCPU, CTRBRD
b. PCM Self testfailed and/or PCMLEDs do not indi-cate normal status
PCM
PIM, AIM, MPS, SYSCPU,CTRBRD
c. CPANEL Self testfailed and/or CPA-NEL LEDs do notindicate normalstatus (flicker 5times within 5seconds afterpower up)
CPANEL
PCM, AIM, MPS, SYSCPU,CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
d. PSP1 Self testfailed and/or PSP
LEDs do not indi-cate normal status
PSP1, PSP2
PIM, AIM, MPS, SYSCPU,CTRBRD
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9B--11
3. Control SubsystemBootup fault is indi-
cated.
a. SYSCPU Self testfailed and/or
SYSCPU LEDs donot indicate normalstatus
SYSCPU
AIM, MPS, CTRBRD
b. IMEM Self testfailed and/or IMEM
LEDs do not indi-cate normal status
IMEM, PCM
AIM, MPS, SYSCPU, CTRBRD
4. Processing Sub-system Bootupfault is indicated.
a. ADAPTR Self testfailed and/or ADAPTR LEDs donot indicate normalstatus
ADAPTR
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
b. SSP1 Self testfailed and/or SSP1
LEDs do not indi-cate normal status
SSP1
AIM, MPS, SYSCPU, CTRBRD
c. AIFOM1 Self test AIFOM1
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9B--12
failed and/or AIFOM1 LEDs do
not indicate normalstatus
ADAPTR, AIM, MPS, SYSCPU,CTRBRD
5. Acquisition Sub-system Bootupfault is indicated.
a. FEC Self test failedand/or FEC LEDsdo not indicate nor-
mal status
FEC, SHSEL, DOPACQ, AIM,CBx
AIM, MPS, SYSCPU, CTRBRD
9B--4 System Diagnostics or Run-time AlertAppears -- Summary
This section lists high-level categories of alerts (for each board, pro-
cessor or driver that may report alerts). It also lists all specific alertsthat may be reported to a user in 30.05 or higher software. All alerts
are sorted by error ID.
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9B--13
Look for the exact error ID first. If you can’t find it, then select the
nearest match according to the “#” wild card character.
The following circuit boards provide critical services to the rest of the
machine. They are often listed as “Secondary Suspect FRUs”.
D PIM -- video clocks
D AIM -- system clocks
D MPS -- reset signal
D SYSCPU -- polls built-in-diagnostics on smart circuit boardsD CTRBRD -- interconnects
The circuit boards that contribute power (ACIM, MPS, DPS), softwareload and execution capabilities (SYSCPU, DDEA, HDSW), and user
interface capabilities (PCM, PIM, IIM, Video Cable, MONITOR) are
assumed to be functional. These FRUs are not listed as “Secondary
Suspect FRUs” unless they provide another function related to the
symptom.
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9B--14
Table 9B--4. System Diagnostics or Run-time Alert Appears
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
A System Diagnosticsor Run-time Alertappears.
####--####--#### General instructions:1. Press the Superkey and
CSI keys to the left of theSetups key on the key-
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9B--15
p y yboard. Make a print of thelarge screen or write down
the alert information. (If Service Access Diagnosticsis disabled there is no largescreen.)
2. If the error is a Run-time
alert, also print the userevent information (using thearrow keys to scroll up/ down in the large alertscreen).
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
A System Diagnosticsor Run-time Alert
appears.
####--####--####
Applicable to U.S. CSRsonly: If an optical disk isavailable,refertotheBackupDiagsDataproce-d i S ti 9At
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9B--16
dureinSection9Atobackuptheerrordatatothe
disk. Use the Backup DiagsData to save the Error Log,User Event Log, the lastComprehensive Test result,and other troubleshootingdata. Send the optical disk
to TSG at ATL (MS 440)Bothell.
3. Access User diagnosticsand execute Show MachineConfiguration. Note the
system software versionand the Machine ID.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
4. Search for a more exactalert ID match below. This
will provide information tosupport a quick high level of fault isolation. Continuewith steps 5 and 6.
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9B--17
p
5. Use the Error Log to deter-
mine the history of this par-ticular alert.
6. Check for fault indicationsper Table 9B--1 (order issignificant). This includes
checking for the following:¯ Core bootup fault indica-
tions¯ Bootup test failures¯ Operational faults¯ Machine functional test
failures¯ Machine Comprehensive
Test failures
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
0201--02##--#### = ADAPTR SCIP
ADAPTR
other SCIP boards, AIM, MPS,SYSCPU, CTRBRD
' Search for more exact matchbelow.
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9B--18
0202--02##--#### =
ADAPTR MOP
ADAPTR, [After bootup:
upstream boards] AIM, MPS, SYSCPU, CTRBRD
' Search for more exact matchbelow.
0210--02##--#### =
ADAPTR TRAP
ADAPTR, upstream boards
AIM, MPS, SYSCPU, CTRBRD
' Search for more exact matchbelow.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
0211--02##--#### = ADAPTR PAP
ADAPTR, upstream boards
AIM, MPS, SYSCPU, CTRBRD
' Search for more exact matchbelow.
0301--03##--#### = AIFOM1
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9B--19
030 03 AIFOM1 SCIP
O
other SCIP boards, AIM, MPS,
SYSCPU, CTRBRD' Search for more exact match
below.
0302--03##--#### = AIFOM1 MOP
AIFOM1, [After bootup:upstream boards]
AIM, MPS, SYSCPU, CTRBRD
' Search for more exact matchbelow.
1101--11##--#### =CPANEL MOP
CPANEL, PCM
AIM, MPS, SYSCPU, CTRBRD' Search for more exact match
below.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1201--####--#### =SYSCPU SCIP
SYSCPU
Other SCIP boards, AIM, MPS,SYSCPU, CTRBRD
' Search for more exact matchwith error codes below.
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9B--20
1202--####--#### =
SYSCPU MOP
Almost all FRUs (if faulty, most
FRUs can cause the SYSCPUsoftware to detect errors).
' Search for more exact matchwith error codes below.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--35##--#### =SYSCPU MOP,
Boards--ACIM driver
(generally config.retrieval problem)
ACIM
MPS
1202 36## #### ADAPTR t b d
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9B--21
1202--36##--#### =SYSCPU MOP,
Boards--ADAPTRdriver
ADAPTR, upstream boards
AIM, MPS, SYSCPU, CTRBRD
1202--3604--0104 =SYSCPU MOP Com-munications Alarm,
bAdaptrFormat.c,adaptrSyncCB() =
Invalid Start/StopResponse from ADAPTR
(Reported to User) ADAPTR
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--3604--2A01=SYSCPU MOP Com-
munications Alarm,bAdaptrFormat.c,bAdaptrFormat_IsS-topped() =
(Reported to User) ADAPTR
AIM, MPS, SYSCPU, CTRBRD
Detail: This alert has been seenin one Mfg. system. The end-user recovery procedure has
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9B--22
ADAPTR didn’t stop
within 5 seconds
user recovery procedure hasnot been defined
1202--3604--2B01 =SYSCPU MOP Com-munications Alarm,bAdaptrFormat.c,bAdaptrFormat_IsS-tarted() =
ADAPTR didn’t startwithin 5 seconds
(Reported to User) ADAPTR, upstream boards
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--37##--#### =SYSCPU MOP,
Boards--AIFOM driver
AIFOM1, upstream boards
AIM, MPS, SYSCPU, CTRBRD
' Search for more exact matchbelow.
1202--3704--0104 = (Reported to User) AIFOM1
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9B--23
SYSCPU MOP, Com-
munications Alarm,bAifom1Format.c,aifom1SyncCB() =
Invalid Start/StopResponse from AIFOM
AIM, MPS, SYSCPU, CTRBRD
1202--3704--2E01 =SYSCPU MOP Com-munications Alarm,bAifom1Format.c, bAi-fom1Format_IsS-topped() =
AIFOM didn’t stopwithin 5 seconds
(Reported to User) AIFOM1 AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--3704--3101 =SYSCPU MOP Com-
munications Alarm,bAifom1Format.c, bAi-fom1Format_IsS-tarted(), =
AIFOM did ’
(Reported to User) AIFOM1, upstream boards
AIM, MPS, SYSCPU, CTRBRD
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9B--24
AIFOM didn’t start
within 5 seconds1202--38##--#### =SYSCPU MOP,Boards--AIM driver
(generally config.
retrieval problem)
AIM, FEC
AIM, MPS, SYSCPU, CTRBRD
1202--39##--#### =SYSCPU MOP,Boards--APS driver
(generally config.
retrieval problem)
APS, MPS
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--3C##--#### =SYSCPU MOP,
Boards--CB’s driver(generally config.retrieval problem)
FEC, CBx
AIM, MPS, SYSCPU, CTRBRD
1202--3D##--#### = (Boards are identified in the
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9B--25
1202 3D## #### =SYSCPU MOP,
Boards--Commondriver
(Boards are identified in thedetailed alert message).
1202--3F##--#### =SYSCPU MOP,Boards--CPANEL driver
CPNLIF, PCM
AIM, MPS, SYSCPU, CTRBRD
1202--40##--#### =SYSCPU MOP,Boards--CPU driver
SYSCPU
AIM, MPS, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--41##--#### =SYSCPU MOP,
Boards--CTRBRDdriver
(generally config.retrieval problem)
SYSCPU, CTRBRD
AIM, MPS
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9B--26
1202--42##--#### =
SYSCPU MOP,Boards--DDEA driver
(generally config.retrieval problem)
DDEA, SYSCPU
AIM, MPS, CTRBRD
1202--43##--#### =SYSCPU MOP,Boards--DOPACQdriver
(generally config.retrieval problem)
FEC, DOPACQ
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--44##--#### =SYSCPU MOP,
Boards--DPS driver(generally config.retrieval problem)
DPS , MPS
AIM, MPS, SYSCPU, CTRBRD
1202--45##--#### = FEC, MPS, APS, SHSEL, CBx
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9B--27
SYSCPU MOP,
Boards--FEC driver
, , , ,
AIM, MPS, SYSCPU, CTRBRD
' Search for more exact matchbelow.
1202--4503--0504 =SYSCPU MOP Com-
munications Alarm,bFecFormat.c, Fec-SyncCB() =
Invalid Start/StopResponse from FEC
(Reported to User) FEC, MPS, APS, SHSEL
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--4503--2F01 =SYSCPU MOP Com-
munications Alarm,bFecFormat.c, bFec-Format_IsStopped() =
FEC didn’t stop within5 seconds
(Reported to User) FEC, MPS, APS, SHSEL
AIM, MPS, SYSCPU, CTRBRD
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9B--28
5 seconds
1202--4503--3001 =SYSCPU MOP Com-munications Alarm,bFecFormat.c, bFec-Format_IsStarted() =
FEC didn’t start within5 seconds
(Reported to User) FEC, MPS, APS, SHSEL
AIM, MPS, SYSCPU, CTRBRD
1202--46##--#### =SYSCPU MOP,Boards--IIM driver
(generally config.retrieval problem)
IIM
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--47##--#### =SYSCPU MOP,
Boards--IMEM driver(generally config.retrieval problem)
IMEM
AIM, MPS, SYSCPU, CTRBRD
1202--4A##--#### = MPS, DPS, APS, ACIM
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9B--29
SYSCPU MOP,
Boards--MPS driver AIM, MPS, SYSCPU, CTRBRD
1202--4C##--#### =SYSCPU MOP,Boards--PIM driver
PIM
AIM, MPS, SYSCPU, CTRBRD
1202--4D##--#### =SYSCPU MOP,Boards--PSP driver
PSP1, PSP2 , upstreamboards
AIM, MPS, SYSCPU, CTRBRD
' Search for more exact match
below.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--4D03--4F01 =SYSCPU MOP Com-
munications Alarm,bPsp1Format.c,bPsp1Format_IsIma-geUpdated() =
PSP didn’t update
(Reported to User) PSP1, PSP2 , upstreamboards
AIFOM, ADAPTR, SSP, FEC.
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9B--30
PSP didn t update
image within 10seconds.
1202--4E##--#### =SYSCPU MOP,Boards--SHSEL driver
AIM
FEC
1202--4F##--#### =SYSCPU MOP,Boards--SSP driver
SSP, upstream boards
AIM, MPS, SYSCPU, CTRBRD
' Search for more exact matchbelow.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--4F02--3201 =SYSCPU MOP Com-
munications Alarm,bSsp1Format.c,bSsp1Format_IsS-topped() =
SSP didn’t stop within
(Reported to User) SSP, upstream boards
AIM, MPS, SYSCPU, CTRBRD
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9B--31
SS d d s op5 seconds
1202--4F02--3301 =SYSCPU MOP Com-munications Alarm,bSsp1Format.c,bSsp1Format_IsS-
tarted(), =
SSP didn’t start within5 seconds
(Reported to User) SSP, upstream boards
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--50##--#### =SYSCPU MOP,
Boards--Transportdriver
(Boards are identified in thedetailed alert message).
Detail: This alert occurs whenthere is a low level communica-tions failure between theSYSCPU and other boards.
B## (R d U ) A U di i
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9B--32
1202--5514--2B## =
SYSCPU MOP Soft-ware Alarm, cDiagsMa-chine.c,cDiagsMa-chine_PCBBootupSta-tus=A hardware PCBDiagnostic Alert has
been detected.
(Reported to User) 1. Access User diagnostics.
2. Execute the Show BootupStatus utility.
1202--5615--340A =SYSCPU MOP Soft-ware Alarm, cFecsE-vents.c, cFecsEv-
ents_newNotify =
FECS -- NewNotifyFailed
(Reported to User) FEC, MPS, APS, SHSEL, CBx,AIM, DOPACQ
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--5615--4001 =SYSCPU MOP Soft-
ware Alarm, cFecsE-vents.c, cFecsEv-ents_PostNotify() =
FECS -- PostNotifyFailed
(Reported to User) FEC, MPS, APS, SHSEL, CBx,AIM, DOPACQ
AIM, MPS, SYSCPU, CTRBRD
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9B--33
1202--561C--0D01 =SYSCPU MOP Config-uration Catastrophe,cFecsXdcr.c,CFecsXdcr_Prom-ChecksumTest() =
Scanhead PROMChecksum Mismatch
(Reported to User) SH, SHSEL, FEC
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--5719--0D01 =SYSCPU MOP Config-
uration Catastrophe,cFecsXdcr.c,XdcrNormalizationGet() =
Scanhead PROM
(Reported to User) SH, SHSEL, FEC
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9B--34
Checksum Mismatch
1202--6201--#### =SYSCPU MOP Com-munications Alarm,Sethernet.c, (variousfunctions)
(various communica-tions failures)
(Reported to User) SYSCPU, PCM
AIM, MPS, SYSCPU, CTRBRD
Detail: SYSCPU to PCM Ether-net communications error was
detected. In some cases thiscould be due to client softwareerrors.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--6201--0A04 =SYSCPU MOP Com-
munications Alarm,Sethernet.c, proces-sUnsolicitedMsg
(Reported to User) SYSCPU, PCM
AIM, MPS, SYSCPU, CTRBRD
User is required to reboot if thisalert occurs. Alert is due to acommunications problem withunsolicited PCM messages.
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9B--35
1202--6B01--0101 =SYSCPU MOP Soft-ware Catastrophe,sSignal.c, sSignalHan-dler() =Exception at PC
0xXXXXXXXX
SYSCPU, HDSW (HDSW =Hard Drive Software)
Detail: This alert indicates theSYSCPU’s processor detectedan “exception” such as a BusError, Illegal Instruction,
Address Error, Divide by Zero,etc. This error is usuallycaused by corrupted systemsoftware or by SYSCPU hard-ware problems (where the pro-gram can not be correctly
fetched from memory).
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1202--8618--1604 =SYSCPU MOP Config-
uration Alarm, VMach-CompConfigMgr_Init.c,VMachCompCon-figMgr_ValidateInstal-ledVsExpectedConfig()=
(Reported to User) ' To isolate to FRU: Check allmismatches against packslip.
If allowed, run Diags : Con-figuration : Save AsExpected, then rebootmachine. If not allowed andtype = hardware/firmware,replace hardware FRU If
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9B--36
=
Installed Configurationdid not match lastsaved expected.
replace hardware FRU. If
not allowed and type = soft-ware, run Diags : SWConfigCheck and if necessary,reload software and/orreplace DDEA.
' To isolate within FRU: Hard-ware: verify configurationresistors are correct perboard revision. Firmware:Verify PROM version andinstallation. Software: verify
installation was done cor-rectly.
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
1202--861C--0D1F =SYSCPU MOP Soft-
ware Alarm, VMa-chOptsMgr.c, VMa-chOptsMgr::SyncMa-chOptsData() =
M01: Invalid password
(Reported to User) SYSCPU, OPTFILE
AIM, MPS, SYSCPU, CTRBRD
' Inspect error descriptionstring.
If it contains “M02”, then thecurrent machine option filewas destined for another
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9B--37
M02: Bad Option File --Machine ID Mismatch
M03: Bad Option File --missing version, pass-word or machine ID; orfile open failed.
was destined for another
machine (ID), the machinehas a faulty ID chip, or themachine option file was tam-pered with. To correct, installa new option file and/or IDchip in the machine.
If it contains “M01”, then themachine’s ID is as expected,but the state of the optionsdoes not correspond to thepassword.
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
1202--861C--0D1F =SYSCPU MOP Soft-
ware Alarm, VMa-chOptsMgr.c, VMa-chOptsMgr::SyncMa-chOptsData() =
M01: Invalid password
(Reported to User) This is caused by a machineoption file that has been tam-
pered with or which is faulty.To correct, install a newoption file in the machine.
If it contains “M03”, then themachine option file is faulty
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9B--38
M02: Bad Option File --Machine ID Mismatch
M03: Bad Option File --missing version, pass-word or machine ID; orfile open failed.
or has been tampered with.To correct, install a newoption file in the machine.
1902--19##--#### =FEC MOP
FEC, MPS, APS, SHSEL, CBx,AIM, DOPACQ
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1902--1980--#### =FEC MOP PROM
based Diagnostic TestError
FEC
SYSCPU, CTRBRD
1902--1981--#### =FEC MOP DownloadedCode-based Diagnostic
FEC
SYSCPU, CTRBRD
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9B--39
Test Error1902--1982--#### =FEC MOP DownloadedCode-based DiagnosticTest Error -- FEC RAM
FEC
SYSCPU, CTRBRD
1902--1990--13## =FEC MOP Fast Chan-nel Board RAM Test:error: unique error databyte 0= channel boardnumber (0--7)
CBx
FEC, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1902--1990--14## =FEC MOP Fast Chan-
nel Board Transmit-Test: error: uniqueerror data byte 0=channel board number(0--7)
CBx
FEC, SYSCPU, CTRBRD
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9B--40
1902--1990--16## =FEC MOP AIM VoltageTest error
AIMFEC, SYSCPU, CTRBRD
1902--1990--17## =FEC MOP AIM Inter-
face Test error
AIM, FEC
SYSCPU, CTRBRD
1902--1990--26## =FEC MOP FGASEQInterface error
FEC, CB0
SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1902--1991--18## =FEC MOP TGC
SequencerTest error
AIM, FEC
SYSCPU, CTRBRD
1902--1991--19## =FEC MOP ScanheadSelect Test error
SHSEL, AIM
FEC, SYSCPU, CTRBRD
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9B--41
1902--1991--22## =FEC MOP DownloadedSoftware CRC error
FEC, HDSW
SYSCPU, CTRBRD
1E01--1E##--#### =
MPS MOP
MPS, ACIM, DPS, APS
Other SCIP boards, AIM,SYSCPU, CTRBRD
1E01--1E80--#### =MPS MOP, “BootupSelftest Error”
MPS, ACIM, DPS, APS
FEC, AIM, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
1F02--1F##--#### =PCM MOP
PCM, upstream boards
AIM, MPS, SYSCPU, CTRBRD
2001--20##--#### =PIM MOP
PIM
Upstream boards, PCM, IIM,SYSCPU, CTRBRD
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9B--42
2101--21##--#### =PSP1 SCIP
PSP1
Other SCIP boards, AIM, MPS,SYSCPU, CTRBRD
2102--21##--#### =PSP1 MOP
PSP1, PSP2, [After bootup:upstream boards]
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
2102--2181--#### =PSP1 MOP, “Bootup
Selftest Error”
PSP1
AIM, MPS, SYSCPU, CTRBRD
2102--2183--01## =PSP1 MOP, “BootupSelftest Error”
PSP1
AIM, MPS, SYSCPU, CTRBRD
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9B--43
2102--2183--02## =PSP1 MOP, “BootupSelftest Error”
PSP1
AIM, MPS, SYSCPU, CTRBRD
2102--2183--03## =
PSP1 MOP, “BootupSelftest Error”
PSP1
AIM, MPS, SYSCPU, CTRBRD
2102--2183--06## =PSP1 MOP, “BootupSelftest Error”
PSP2
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
2102--2183--07## =PSP1 MOP, “Bootup
Selftest Error”
PSP2
AIM, MPS, SYSCPU, CTRBRD
2102--2186--#### =PSP1 MOP, “BootupSelftest Error”
PSP1
AIM, MPS, SYSCPU, CTRBRD
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9B--44
2301--23##--#### =SSP1 SCIP
SSP1
Other SCIP boards, AIM, MPS,SYSCPU, CTRBRD
2302--23##--#### =SSP1 MOP
SSP1, upstream boards AIM, MPS, SYSCPU, CTRBRD
9B--5 Operational Fault is Indicated -- SummaryThis section is reserved for future use. Until then, call your technical
support center.
Table 9B--5. Operational Fault is Indicated
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
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9B--45
9B--6 Machine Functional Test Fails -- Summary
These tests should only be run after the machine has been re-
booted. The RF--Bus test can only be run once (the machine must be
re-booted to run it again).
The following circuit boards provide critical services to the rest of themachine. They are often listed as “Secondary Suspect FRU’s”.
D PIM -- video clocksD AIM -- system clocks
D MPS -- reset signal
D SYSCPU -- polls built-in-diagnostics on smart circuit boards
D CTRBRD -- interconnects
The circuit boards that contribute power (ACIM, MPS, DPS), software
load and execution capabilities (SYSCPU, DDEA, HDSW), and user
interface capabilities (PCM, PIM, IIM, Video Cable, MONITOR) are
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9B--46
assumed to be functional. These FRU’s are not listed as “Secondary
Suspect FRU’s” unless they provide another function related to the
symptom.
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SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
Color Back-end Testpasses
AIFOM, ADAPTR, SSP, IMEM
AIM, MPS, SYSCPU, PSP1,
PSP2, PCM, CTRBRD' Verify test is run before the
Machine ComprehensiveTest or other diagnostics.
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9B--48
9B--7 Machine Comprehensive Test Fails --Summary
This test should only be run after the machine has been re-booted.
However, it may be repeated or looped without a re-boot.
The following circuit boards provide critical services to the rest of the
machine. They are often listed as “Secondary Suspect FRU’s”.
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9B--49
D PIM -- video clocksD AIM -- system clocks
D MPS -- reset signal
D SYSCPU -- polls built-in-diagnostics on smart circuit boards
D CTRBRD -- interconnects
The circuit boards that contribute power (ACIM, MPS, DPS), software
load and execution capabilities (SYSCPU, DDEA, HDSW), and user
interface capabilities (PCM, PIM, IIM, Video Cable, MONITOR) are
assumed to be functional. These FRU’s are not listed as “Secondary
Suspect FRU’s” unless they provide another function related to thesymptom.
Table 9B--7. Machine Comprehensive Test Fails
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
Machine Test indicatesfailure
General Instructions:
1 N h d ID f
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9B--50
1. Note the name and ID of the high-level tests thathave failed. (All high-leveltests and their IDs are iden-tified in the remainder of this table.)
NOTE: If the Machine Test wasrun from the user diagnosticinterface, only the ID of thefailed test will be displayed.(Test names will not be dis-
played.)
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
Machine Test indicatesfailure
2. Access User diagnosticsand execute Show Machine
Configuration. Note thesystem software versionand the Machine ID.
3. If the problem is difficult toisolate to a faulty FRU andif an optical disk is avail-
bl f h B k
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9B--51
able, refer to the Backupags a a proce ure n
the service bulletin tobackup the error data to thedisk. use the Backup Diags
Data to save the Error Log,User Event Log, the lastComprehensive Test result,and other troubleshootingdata. Send the optical diskto TSG at ATL (MS 440)
Bothell.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
4. See below for SuspectFRU’s and further instruc-
tions/references.
(Power SubsystemTests fail -- no post--bootup tests are cur-rently available).
Display Subsystem PSP1 Standalone Test PSP1 PSP2
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9B--52
Display Subsystemtest(s) fail
PSP1.Standalone Testfails
(TestID = 0x21FE0500)
PSP1, PSP2
PIM, AIM, MPS, SYSCPU,CTRBRD
PSP1.Operational Testfails
(TestID = 0x21900000)
PSP1, PSP2, IMEMPIM, AIM, MPS, SYSCPU,CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
PIM.Standalone Testfails
(TestID = 0x56150100)
PIM
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
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9B--53
Display Subsystemtest(s) fail
PCM.Standalone Testfails
(TestID = 0x1FFE0500)
PCM
PIM, AIM, MPS, SYSCPU,CTRBRD
PSP--PCM Bus.PSP--PCM Bus Test fails
(TestID = Disabled)
PSP1, PSP2, PCM
PIM, AIM, MPS, SYSCPU,CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
PCM.PCM IMEMFrame Transfer Test
fails(TestID = 0x56120100)
PCM, IMEM, PSP1, PSP2
PIM, AIM, MPS, SYSCPU,
CTRBRD
PCM.PScan Video BusTest fails
(TestID = 0x56120400)
PCM, PIM
AIM, MPS, SYSCPU, CTRBRD
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9B--54
PCM.Interlace VideoBus Test fails
(TestID = 0x56120700)
PCM, PIM
AIM, MPS, SYSCPU, CTRBRD
PIM.VCR Video BusTest fails
(TestID = 0x56121000)
PIM, PCM AIM, MPS, SYSCPU, CTRBRD
PSP.Primary BufferTest fails
(TestID = 0x56110400)
PSP1, PSP2, PCM, PIM
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
PSP.Secondary BufferTest fails
(TestID = 0x56110700)
PSP1, PSP2, PCM, PIM
AIM, MPS, SYSCPU, CTRBRD
(Control Subsystemtest(s) fail -- no post--bootup tests are cur-rently available)
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9B--55
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
Processing Subsystemtest(s) fail ADAPTR.StandaloneTest fails
(TestID = 0x56040100)
ADAPTR AIM, MPS, SYSCPU, CTRBRD
AIFOM1.StandaloneTest fails
(TestID = 0x03FE0500)
AIFOM, ADAPTR
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
SSP1.Standalone Testfails
(TestID = 0x23FE0500)
SSP
AIM, MPS, SYSCPU, CTRBRD
AQ--Bus.Comprehen-sive Test fails
(TestID = 0x56061900)
ADAPTR, AIFOM, SSP
AIM, MPS, SYSCPU, CTRBRD
PD--Bus SSP to ADAPTR SSP
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9B--56
PD Bus.SSP to ADAPTR fails
(TestID = 0x56140400)
ADAPTR, SSP
AIM, MPS, SYSCPU, CTRBRD
Acquisition Subsystem
test(s) fail
FEC.Standalone Test
fails(TestID = 0x19FE0500)
FEC
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
CBx.FEC Based Testfails
(TestID’s:0x56070100 = CB0
0x56070400 = CB1
0x56070700 = CB2
0x56070A00 = CB3
0x56070D00 = CB4
CBx, FEC
AIM, MPS, APS, SYSCPU,
CTRBRD
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9B--57
0x56070D00 = CB4
0x56071000 = CB5
0x56071300 = CB6
0x56071600 = CB7 )
AIM.FEC Based Testfails
(TestID = 0x56050100)
AIM, FEC
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
Acquisition Subsystemtest(s) fail
DOPACQ.FEC BasedTest fails
(TestID = 0x560A0100)
DOPACQ, FEC, CB0
AIM, MPS, SYSCPU, CTRBRD
SHSEL.Relay Test fails
(TestID = 0x19911900)
SHSEL, FEC
AIM, MPS, SYSCPU, CTRBRD
Machine Bus/Function Internal Ether- SYSCPU, PCM
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9B--58
Machine Bus/Functiontest(s) fail
Internal Ethernet.SYSCPU to PCMTest fails
(TestID = 0x560E0100)
SYSCPU, PCM
AIM, MPS, CTRBRD
Image Bus.SYSCPU toIMEM fails
(TestID = 0x560B0700)
IMEM, SYSCPU
AIM, MPS, SYSCPU, CTRBRD
Image Bus.ADAPTR toIMEM fails
(TestID= 0x560B0A00)
IMEM, ADAPTR
AIM, MPS, SYSCPU, CTRBRD
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
Image Bus.PCM toIMEM fails
(TestID= 0x560B0D00)
IMEM, PCM
AIM, MPS, SYSCPU, CTRBRD
Image Bus.PSP toIMEM fails
(TestID = 0x560B1000)
IMEM, PSP1, PSP2
AIM, MPS, SYSCPU, CTRBRD
RF Bus.FEC to AIFOM AIFOM1, FEC
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9B--59
fails
TestID = 0x55190D00 )
,
AIM, MPS, SYSCPU, CTRBRD
9B--8 Core Bootup -- SYSCPU Console OutputFault Symptoms
NOTE: Paragraph 9B--8 requires use of a laptop computer. If you do
not have access to a laptop, refer to the core bootup proce-
dure in Section 9 of Volume 2 of the Field Service Manual.
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9B--60
Table 9B--8. Core Bootup -- SYSCPU Console Output Fault Symptoms
SYMPTOMS Suspect FRUs
Primary Secondary Tertiaryr mary econ ary ,
Instructions ( ' ), Detail
No SYSCPU serial console
messages appear
SYSCPU PROM Boot failed,
SYSCPU Serial Chip failed,Serial Cable connection failed,Terminal or Terminal Emulatorimproperly setup, TBD.
Machine Level Solution: Cor-
rectly configure terminal or ter-minal emulator (19.2 KBaud, 8
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9B--61
minal emulator (19.2 KBaud, 8data bits, 0 stop bits, TBD), usecorrect serial cable, reseatserial cable, Swap out serialcable,terminal, terminal emula-
tor or SYSCPU.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
The SYSCPU Serial consolemessage:
Mounting /hd0 ...Mounted /hd0
Mounting /od0...
Mounted /od0
is not exactly output.
SYSCPU PROM Boot failedand/or mount of hard and/oroptical disks failed.
Machine Level Solution: Swapout the SYSCPU, Swap out theDDEA, Checkout SYSCPU andDDEA CTRBRD connectors,replace CTRBRD
Board Level Solution: Check
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9B--62
SYSCPU MOP PROM seating,Check SYSCPU MOP PROMversion, TBD.
The SYSCPU Serial console
message:
sysStartType = 80000002
is not exactly output.
PROM based bootup tests
detected a failure or crashed.
Machine Level Solution: Swapout the SYSCPU.
Board Level Solution: CheckSYSCPU Serial ID Chip seat-
ing, TBD.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
The SYSCPU Serial consolemessage:
SYSCPU Serial Number =000000 xxxxxx
is not exactly output.
SYSCPU could not read IDfrom Serial ID Chip.
Machine Level Solution:Replace Serial ID Chip,Replace SYSCPU.
Board Level Solution: ReplaceSerial ID Chip, TBD.
The SYSCPU Serial consolemessage:
SYSCPU Boot Parameters arenot properly initialized
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9B--63
message: not properly initialized.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
...
auto--booting...
...boot device : scsi
processor number : 0
host name :
file name :
/hd0/peg_hd/pegasus.st
inet on ethernet (e) :149 59 240 162:ffffff00
Machine Level Solution: Loginto VxWorks with “root”, <pass-word> and change boot param-eters to match those at left.
Board Level Solution:
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9B--64
149.59.240.162:ffffff00
host inet (h) :
gateway inet (g) :
149.59.240.30
user (u) : vxboot
flags (f) : 0x8
target name (tn) : sweden
startup script (s) :
/hd0/boot.vsh
is not exactly output (for sys-
tems set up to boot com-pletely from the hard disk).
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
The SYSCPU Serial consolemessage:
Loading /hd0/peg_hd/pega-sus.st... xxxxxxx + xxxxxx
+ xxxxxxx
Starting at 0x1000...
is not exactly output.
The software image file couldnot be loaded from the disk intomemory.
Machine Level Solution: Re-install software, swap outDDEA (or hard disk), TBD.
Board Level Solution: TBD.
The SYSCPU Serial consolemessage:
The SYSCPU could not initiatenetwork communications with
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9B--65
message:
Attaching network interface
pcm1... done.
is not exactly output.
network communications withthe PCM.
Machine Level Solution:Reseat SYSCPU and PCM,swap out PCM, swap outSYSCPU, swap out CTRBRD.
Board Level Solution: TBD.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
The SYSCPU Serial consolemessage:
skNetIfConfig: ei1,149.59.49.201, pegcpu,
ffffff00
Mounting /hd0 .Mounted /
hd0
Mounting /od0 .Mounted /
TBD. Also, the SYSCPU couldnot load the startup script fromthe disk into memory and startexecuting it.
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9B--66
od0
...
< start.vsh
# Start.vsh
is not exactly output.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
The SYSCPU Serial con-
sole message:
#
# Start of non-operating
system type of load
sequence.
#
...
putenv(“HARD DISK SW VER-
TBD.
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9B--67
( HARD_DISK_SW_VER
SION=4252- xxxx-xx
xxx . xx ”)
value = 0 = 0x0
...
Done executing startup
script /hd0/boot.vsh
...
services -- local
boards -- local
services -- externalboards -- external
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
Checking for presence of
boards...
CmoduleLoader.c(339):
Evaluating
./version/mod/modprog.
sys...
CmoduleLoader.c(706):
Evaluation done.
Image memory initialized(size = 0x2000000).
TBD.
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9B--68
( )
Comparing the ’installed’
and the ’expected’ configu-
rations: PASSED!
uif tool -- local
uiSocket.c(1710): ATI client
socket installed.
SYMPTOMS Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailPrimary
Suspect FRUs(Primary / Secondary),Instructions ( ' ), DetailTertiarySecondary
uif tool -- external
uif -- local
uif -- external
Diagnostics LangVideo
= >Englis_N<
is not exactly output.
The SYSCPU Serial consolemessage:
Attempted: 0x56121000
TBD.
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9B--69
(CDiagsMachine_Test)--
Software Version:
4252--0720--16 021.01
is not exactly output.
9C Local/Remote Diagnostics Access9C--1 Introduction
Local and remote access to system diagnostics is controlled by sys-tem software. Local access to diagnostics (access by someone
standing in front of the system) is controlled by the Service Access
Diagnostics machine option (SAD). Remote access to system diag-
nostics(modem access by the Technical Support Group) is controlled
by Remote Diagnostics.
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9C--1
9C--2 Service Access Diagnostics
The Service Access Diagnostics machine option was implementedwith 038.15 software to control field-access to system diagnostic
tests and utilities and other diagnostic information. The option is dis-
abled on all domestic (U.S.) systems shipped with 038.15 software
and above (restricting access to system diagnostic capabilities). It is
enabled on international systems (no change in diagnostic capabili-
ties from previous software versions).
The Service Access Diagnostics machine option was implemented by
domestic Customer Support to encourage CSRs and BMETs to pass
the “triage” of a problematic system to the Bothell-based Technical
Support Group (TSG) which will troubleshoot the system using re-
mote diagnostics. This troubleshooting approach provides a more
timely response for the customer, better support for CSRs, and gives ATL more control over machine maintenance and repair.
Disabling Service Access Diagnostics does not affect diagnostics
used by the CSR to setup the system or install an upgrade. It also
does not affect customer access to User Diagnostics. However, dis-
bli S i A Di ti th f ll i ti
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9C--2
abling Service Access Diagnostics removes the following options
from system diagnostics:
D Tests, Utils., Error Log, and Fake Scanhead menu items from theCSR diagnostics. (The User Login, Configuration, and Options
menu items are available in CSR diagnostics for upgrades and
installation of machine options whether the Service Access Diag-
nostic machine option is disabled or enabled.)
D Access to VxWorks and system messages via the serial port after
bootup. Bootup messages will be available regardless of whether
Service Access Diagnostics is enabled or disabled.
D Second page of all system dialog alert and run-time alert mes-
sages.
Disabling the Service Access Diagnostics machine option also adds
temporary field access to Tests, Utils., Error Log, and Fake Scanhead
menu items. (Restores diagnostic capabilities of previous software
versions.)
Di bli h S i A Di i d ff
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9C--3
Disabling the Service Access Diagnostics does not affect access to
user diagnostics via the SETUPS key on the keyboard.
Access to Service Access Diagnostics is by enabling the machine op-tion for permanent continuous access or by obtaining an ”Access
Key” for temporary access. Access by either means requires entry of
the correct username and password.
9C--2.1 Temporary Field Access to DiagnosticsTemporary field access to diagnostics and the serial port may be ne-
cessary to support clinical trial systems, systems at shows, or for oth-
er reasons. This is facilitated by the Diagnostics menu option on the
Service Access Diagnostics menu (accessed using Superkey-0).When selected, the Diagnostics menu option displays the Diagnostic
Feature Access menu which prompts for an “Access Key” to be en-
tered.
The Access Key is generated by the Technical Support Group. Oncethe key is entered from the keyboard the Service Access Diagnostics
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9C--4
the key is entered from the keyboard, the Service Access Diagnostics
option is enabled for the given date. The default date is the current
date, however, the date can be changed. Keys are unique per ma-
chine and date, and may not be re-used.
Clinical trial and show systems, etc., may have the Service Access
Diagnostics machine option enabled by default to allow for extended
diagnostics access.
- To obtain temporary field access to diagnostics:
1. Depress and hold Superkey then press zero on the keyboard.
The Machine Diagnostics menu is displayed.
2. In the User field, type the appropriate information using the key-board. Press RETURN. The cursor moves to the Password
field.
3. In the password field, type the appropriate information using the
keyboard.
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9C--5
4. Use the trackball to move the cursor to OK. Press SELECT. The
Service Access Diagnostics Menu is displayed (Figure 9C--1).
5. Move the cursor to Diagnostics. Press SELECT. The Diagnostic
License Setup menu is displayed (Figure 9C--2).
C4--2 40R Abd/General123456789000000
General HospitalJ. Smith
4:35:26 pm02 Jul 97
16 Hz 13.8cmTls 0.2 MI 1.0
HDI
Cl
User Login
Configuration
Options
Diagnostics
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9C--6
Close
Figure 9C--1. Service Access Diagnostics Menu
C4--2 40R Abd/General123456789000000General HospitalJ. Smith 4:35:26 pm02 Jul 97 16 Hz 13.8cmTls 0.2 MI 1.0
HDI
Close
User Login
Configuration
Options
Diagnostics
Diagnostics License Setup
07/02/97
I
Date of Access:(mm/dd/yy)
Access Key:
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9C--7
Cancel OK
Figure 9C--2. Diagnostics License Setup Menu
6. Call the Technical Support Group to obtain the Access Key.
7. Move the cursor to the Access Key field. Press SELECT.
8. Type the 8-digit Access Key from the system keyboard, paying
attention to whether the characters are upper or lower case. (Al-pha characters in the Access Keys are case sensitive.)
9. Select OK. Press SELECT. The Diagnostic Tools Menu is dis-
played. The system is capable of all diagnostic functions at this
point. Refer to Section 9A for information.
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9C--8
NOTE: Temporary access to diagnostics expires the first time power
is cycled after midnight of the day of issue. Once expired, a
new Access Key must be generated by the Technical Sup-port Group.
9C--3 Remote DiagnosticsRemote Diagnostics adds the ability to remotely execute diagnostic
tests(paragraph9C--3.1)andtheabilitytokeepthemodemcontinu-
ouslyconnectedwithoutreprogrammingthemodem(paragraph
9C--3.2). (The system serial port output is disabled at the beginningof system bootup if the system detects a modem.)
Before using Remote Diagnostics the modem operating parameters
must be set to the system communication settings. Refer to the mo-
dem initialization procedure (paragraph 9C--3.3).
9C 3 1 Remote Test Execution
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9C--9
9C--3.1 Remote Test Execution
Software version 038.15 enables the system to execute tests and
other functions for Remote Diagnostics. The executable tests andfunctions include:
D 2D and Color End-to-End Tests
D PSP Primary and Secondary Buffer Tests
D Execution of any test (given Test Component and Name)
D Test looping/aborting
Also, the System Diagnostic Tools (SDT) support a batch mode
which automatically executes any test, Vx Works, or Unix command
and saves the results to a log file. This feature is used by the System
Diagnostics group to execute tests on lab systems and to partially au-
tomate testing of production machines.
Remote Test Execution is available only from Bothell Technical Sup-
port Group to remote systems. However, it may be necessary for
CSRs to connect systems f or remote access. Refer to the procedure
below and Figure 9C--3 for information.
- To connect a system for remote test execution by the Technical Sup-
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9C--10
- y y p
port Group:
1. Move the system to an analog phone line.
2. Turn on power to the system.
3. Connect the modem to the system and to the phone line as
shown in Figure 9C--3.
4. Turn on power to the modem.
5. Call TSG and provide them with the phone number of the direct
line to the system. TSG will dial the system and remotely inter-
rogate it as necessary.
6. When remote testing is complete, disconnect the system from
the modem and the phone line.
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9C--11
Modem
Modem
Modem
Archive
Server(Sun)
SunSystem
SunSystem
UNIXNetwork
115VPower
Ph j k
HDI 3000
CPU PCB
Serial
port(9 pinDSUB)
25 pin to 9 pin adapter
RS232 cable(25 pin to 25 pin DSUB)
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9C--12
Modem
PCNetworkPC 2
PC 2
Phone jackto analogphone line
1. Sun computer systems and UNIX network are located in ATL Product Generation Dept.
2. PC’s and PC network are located in ATL Technical Support.
Located at remote site.
Figure 9C--3. System Interconnect Diagram for Remote Diagnostics
9C--3.2 Continuous Modem Connection to theSerial Port
For systems with software version 036.06 and below, the modem
must be turned off when it is not being used to protect it from being
reprogrammed by the serial port output.For systems with software version 038.15 and above, the system
software checks for presence of the modem. If a modem is attached
and is not on-line, the serial port output is disabled and the modem is
reset. This sequence of events happens twice during bootup and en-ables the modem to remain attached to the system without being in-
advertently reprogrammed
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9C--13
advertently reprogrammed.
9C--3.3 Modem Initialization
Before using the modem for Remote Diagnostics, the modem must
be initialized. Initialization is required to set modem operating param-
eters to values that the system will accept. These parameters include
baud rate, parity, start bits, and etc. The initialization process must be
done only once. After the initialization process is completed the mo-
dem can be used for Remote Diagnostics on any HDI 3000 system.
- To initialize the modem:
1. Connect the modem to the serial port on the rear of the system.
2. Press SETUPS on the system keyboard.
3. Select Diagnostics from the lower left corner of the display.
Press SELECT. The user diagnostics menu is displayed.
4. Select Initialize Modem from the lower left corner of the display.
Press SELECT. The system then sends a string of commandsthrough the serial port to the modem. The modem is then pro-
d t th t i ti t
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9C--14
grammed to the correct communications parameters.
5. Disconnect the modem from the system.
6. Reboot the system.
Index
Numbers2D Tests, 9A--6
AA to atic Fi a e Flashi g 9A 51
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Index--1
Automatic Firmware Flashing, 9A--51
BBack--End Test, 2D, 9A--2 , 9A--7
Back--End Test, Color, 9A--2 , 9A--9
Bootup Looping Mode Display, 9A--45
Index
Bootup Status
Show Report, 9A--50
Show Report Display, 9A--52Bottom, Error Log, 9A--76
CChan Walk Test, Receiver and Transmitter Status, 9A--14
Channel Board Fault Isolation, 9A--2
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Index--2
,
Channel Walk Test, 9A--2
Receive Walk 1 Board Display, 9A--27
Channel Walk Utility, 9A--14
Help Screen, 9A--22
Parameter Settings, 9A--26
Receive Commands, 9A--23Selection Screen (30.05 and Above), 9A--21
Setup, 9A--23
Test Screen, 9A--20
Transmit Commands, 9A--24Clear Log, 9A--74
Color Tests, 9A--9
Comprehensive Test, 9A--2 , 9A--12
Sub-Test Menu Path, 9A--104Sub-Tests, 9A--98
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Index--3
Configuration
Expected PCB Part Number, 9A--81
Installed PCB Part Number, 9A--81
Machine Config. Display, 9A--84 , 9A--85
Save Installed as Expected, 9A--81
Continuous Modem Connection to Serial Port, 9C--13
Index
CSR Diagnostics, 9A--31
Accessing Diagnostic Tools Menu, 9A--31
Close, 9A--31 , 9A--94Configuration, 9A--31 , 9A--81
Error Log, 9A--31
Fake Scanhead, 9A--31 , 9A--89
Options, 9A--31 , 9A--86Tests, Utils., 9A--31 , 9A--32
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Index--4
User Login, 9A--31 , 9A--32
DDiagnostic Tables, 9B--1
Diagnostics
Accessing Individual Tests, 9A--95Bootup Tests Indicate Failure, 9B--7
Core Bootup -- SYSCPU Console Output Fault Symptoms, 9B--60
Introduction, 9A--1 , 9C--1 , 9C--4
Machine Comprehensive Test Fails, 9B--49Machine Functional Test Fails, 9B--45
Operational Fault is Indicated, 9B--45
Run-time Alert Appears, 9B--13
Top Level Fault Indications, 9B--2User Interface Fails to Boot, 9B--3
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Index--5
Disable Flash Mismatch Notification, 9A--51
Disable Next Boot Flash Mismatch Notification, 9A--51
Display Feature List, System Feature History, 9A--36
Download Error Log to Optical Disk, 9A--106 , 9A--109
Download System to Optical Disk, 9A--106 , 9A--110
Index
EECG Gain Tests, 9A--28
Enable Flash Mismatch Notification, 9A--51Enable/Disable Looping of Booting, 9A--43
End--To--End Test, 2D, 9A--2 , 9A--7
End--To--End Test, Color, 9A--2 , 9A--9
Error Code Interpretation, 9A--3
Error Description Box, 033.27 and Below, 9A--62
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Index--6
p , ,
Error Id’s, 9A--70
Error Information Box, 033.27 and Below, 9A--61Error Log, 9A--5 , 9A--6 , 9A--53
033.27 and Below
Error Description Box, 9A--62
Error Informaiton Box, 9A--61
Errors Box, 9A--59
Properties, 9A--63
034.17 and Above, 9A--66Bottom, 9A--76
Clear Log, 9A--74
Error Id’s, 9A--70
Error Window, 9A--68Group by Fault, 9A--69
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Index--7
Log Button, 9A--76
Menu Bar, 9A--69
Print, 9A--74
Search List, 9A--70
Stack Trace, 9A--72
Summary, 9A--77Sys Data, 9A--72
Index
Top, 9A--76
User Events, 9A--70
Close, 9A--79Display, 9A--53
033.27 and Below, 9A--54
034.17 Software and Above, 9A--66
Display Figure, 034.17 Software and Above, 9A--67Hide, 9A--79
P i i O i Fi 9A
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Index--8
Printing Options Figure, 9A--75
Properties Display, 9A--60
Search List Criteria Figure, 9A--71
Summary Figure, 9A--78
System Data Used at Power Down Figure, 9A--73
Error Log Menu Bar, 034.17 and Above, 9A--69
Error Log Procedures, 9A--79
033.27 and Below, 9A--55
Character String Search, 9A--57Displaying 25 Previous User Events, 9A--58
Error Selection, 9A--56
Scroll Bar Use, 9A--56
Specific Error Number Search, 9A--57Character String Search, 9A--55 , 9A--80
Di l i 25 P i U E t 9A 55
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Index--9
Displaying 25 Previous User Events, 9A--55
Error Selection, 9A--55 , 9A--79
Scroll Bar Use, 9A--55 , 9A--80
Specific Error Number Search, 9A--55
Error Log Properties, 033.27 and Below, 9A--63
Error Log Reference Information, 033.27 and Below, 9A--59Error Window, 034.17 and Above, 9A--68
Index
FFake Scanhead, 9A--89
Selection Display, 9A--92Tissue Specific Setups Display, 9A--93
Fault Isolation
Channel Board, 9A--12
General, 9A--2
File Management Utilities, 9A--106
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Index--10
GGroup by Fault, 9A--69
L
Log Button, Error Log, 9A--76
MMachine Options Software Backup on Hard Drive, 9A--106 , 9A--111
Machine Options Software Restore on Hard Drive, 9A--106 , 9A--112Modem Initialization, 9C--13
Module Flash Loading
Always Done, 9A--46
Disabled, 9A--46
On Next Boot, 9A--46
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Index--11
OOptions
Authorized, 9A--86
Display, 9A--88
MO Files During Upgrade, 9A--87
Index
Unauthorized, 9A--86
PPCB
Bootup Error Status, 9A--49
Bootup Status, 9A--50
Replacement, 9A--46PCB LED, Card Cage Locations, Front, 9C--6 , 9C--7 , 9C--12
Print Error Log 9A 74
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Index--12
Print, Error Log, 9A--74
RRemote Diagnostics, 9C--9
Continuous Modem Connection to Serial Port, 9C--13
Modem Initialization, 9C--13Remote Test Execution, 9C--9
Remote Test Execution, 9C--9
SSearch List, 9A--70
Service Access Diagnostics, Automatic Firmware Flashing, 9A--51
Stack Trace, 9A--72
Summary, 9A--77Sys Data, 9A--72
System Backup on Hard Drive 9A 106 9A 113
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Index--13
System Backup on Hard Drive, 9A--106 , 9A--113
System Restore on Hard Drive, 9A--106 , 9A--114
System Upgrade, 9A--46
From Optical Disk, 9A--115
Index
TTests, Utils. Menu, 9A--32
Comprehensive Test, 9A--33 , 9A--35Display Feature List, 9A--33 , 9A--35
Enable/Disable Looping of Booting, 9A--33 , 9A--43
Module Flash Loading Always Done, 9A--33 , 9A--46
Module Flash Loading Disabled, 9A--33 , 9A--46
Module Flash Loading On Next Boot, 9A--33 , 9A--46
PCB’ B t E St t 9A 33 9A 34 9A 49
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Index--14
PCB’s Bootup Error Status, 9A--33 , 9 A--34 , 9A--49
PCB’s Bootup Status, 9A--33 , 9A--34 , 9A--50Show Bootup Status Report, 9A--33 , 9A--34 , 9A--50
Top, Error Log, 9A--76
UUser Events, 9A--70
V Verify System Files, 9A--106 , 9A--114
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Index--15