Attitude Competency 5

8/8/2019 Attitude Competency 5

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ATTITUDE COMPETENCYATTITUDE COMPETENCY

Dr. MG Jomon, XIMB


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JOB ATTITUDEJOB ATTITUDE

Three types of work related attitudes:Three types of work related attitudes:

Job involvementJob involvement: Identifying with ones job: Identifying with ones job

Organizational commitmentOrganizational commitment: Identifying: Identifying

with top management and organizationwith top management and organization

Job satisfactionJob satisfaction:Result of the above two and:Result of the above two and

indicates the overall attitude towards jobindicates the overall attitude towards job


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Job involvementJob involvement

Time orientation:Time orientation:

Spends enough time toplan and get theSpends enough time toplan and get the

work done.work done.

Workorientation:Workorientation:

Priority ofjoboverother activitiesPriority ofjoboverother activities

People orientation:People orientation: Disposition towards people in getting theDisposition towards people in getting the

work donework done

Dr. MG Jomon, XIMB


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Organizational CommitmentOrganizational Commitment Organization:Organization:

Sense ofpride and obligation towards theSense ofpride and obligation towards the

organization. Willing to do anything make theorganization. Willing to do anything make the

organization successfulorganization successful

Top Management:Top Management:

Ability to identify, support and contribute withAbility to identify, support and contribute with

people responsible at the organization. This willpeople responsible at the organization. This will

not change with the change oftop management.not change with the change oftop management.

Team orientation:Team orientation:

Disposal toward work withothers in teams toDisposal toward work withothers in teams to

realize organizationalgoalsrealize organizationalgoals

Dr. MG Jomon, XIMB


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JOB SATISFACTIONJOB SATISFACTION

Recognition:Recognition: Utilization ofmy expertise and services byUtilization ofmy expertise and services by

the organization.the organization. Development:Development:

How well am I growing along with theHow well am I growing along with theorganizaitonorganizaiton

Benefits:Benefits: My personalgains out ofmy work in thisMy personalgains out ofmy work in thisorganizationorganization

Dr. MG Jomon, XIMB


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Attitude competencyAttitude competency

A capacity that exists in a person that leads toA capacity that exists in a person that leads to

behaviour that meets the job demands which bringsbehaviour that meets the job demands which brings

in desired results beyond knowledge and skill.in desired results beyond knowledge and skill.

IsIs thethe sumsum totaltotal ofof aa personspersons dispositiondisposition towardstowards

thethe jobjob seenseen inin hishis behavourbehavour ofof jobjob involvement,involvement,organizationalorganizational commitmentcommitment andand overalloverall satisfactionsatisfaction

toto meetmeet thethe jobjob requirementsrequirements andand thethe abilityability toto

bringbring inin desireddesired resultsresults..

Dr. MG Jomon, XIMB


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JOB PERFORMANCEJOB PERFORMANCE

InIn--role behaviour:role behaviour:

What an employee does in his roleWhat an employee does in his role

Activities carried out as part ofthe jobActivities carried out as part ofthe jobdescriptiondescription

ExtraExtra--role behaviour:role behaviour: What an employee does beyond his roleWhat an employee does beyond his role

Activities are not part ofhis jobActivities are not part ofhis jobspecificationspecification

Dr. MG Jomon, XIMB


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JOB ATTITUDE AND PERFORMANCEJOB ATTITUDE AND PERFORMANCE

CoCo--relation between job involvementrelation between job involvementand Inand In--role behaviourrole behaviour

CoCo--relation between job commitmentrelation between job commitmentand extraand extra--role behaviourrole behaviour

What are the other coWhat are the other co--relations that yourelations that youcan find from your data?can find from your data?

What are the majorresearch questionsWhat are the majorresearch questionsthat arise out ofthe study?that arise out ofthe study?

Dr. MG Jomon, XIMB


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Research Questions?Research Questions?

While it is well accepted that Knowledge, skillWhile it is well accepted that Knowledge, skilland attitude are the components ofattitude,and attitude are the components ofattitude,why in the educational curriculum andwhy in the educational curriculum and

trainingprograms attitude does not figure as atrainingprograms attitude does not figure as amajor area?major area?

Is Job satisfaction an attitude at all?Is Job satisfaction an attitude at all?

Will job satisfaction leads togoodWill job satisfaction leads togoodperformance orgood performance leads toperformance orgood performance leads to

job satisfaction?job satisfaction?

Dr. MG Jomon, XIMB

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Attitude Competency 5