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Attitude The Shoe Salesman

Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

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Page 1: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Attitude

The Shoe Salesman

Page 2: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Expectations

Page 3: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

What is Critical Illness Insurance?

It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Page 4: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Purpose

Critical Illness Insurance was created to Remove Financial Stress so that the Person can Focus on Recovery

It’s About Survival

Page 5: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Opportunity

We believe Critical Illness is the best opportunity our generation will have in the insurance business

Page 6: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Opportunity

Meets A Need Not Met by any Other Product

Makes a Difference in People’s Lives No One Owns It - Everyone is a

Prospect Sets You Apart

Page 7: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

History of Critical Illness

Developed by Dr Marcus Barnard Originated in South Africa in 1983 Introduced in:

England 1987 Australia 1990 Japan 1993 Canada 1994 US 1999

Page 8: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Successful In Every Country

Takes 5-7 years before sales start to develop

Sales Ideas are transferable 20 years of Sales Ideas

Page 9: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Claims Experience

UK Claims Paid

Age Male Female

Under 40 33% 45%

41-50 35% 35%

51-60 23% 14%

Over 61 9% 6%

Average Age of Claims Paid: 43

Page 10: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Who Do You Know?

Ask your clients:

“Who do you know?”

“Who do you know that’s had a heart attack, cancer or stroke?”

“Who planned to be on that list?”

“Who on your list could’ve used $25,000, $50,000 or $100,000?”

“How would they have used that money?”

Page 11: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Due to medical advancements: People are living longer

More critical illnesses are being diagnosed

People are surviving critical illnesses

Survival has a price

Medical Advances have changed our lives and are changing our world

Page 12: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Why Critical Illness Insurance Now?

Page 13: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Why there are more Critical Illnesses such as Cancer, Heart Attack and Strokes today?

Page 14: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Leading Causes of Death in 1900

Pneumonia 12 % Tuberculosis 11 % Enteritis 8 %

Source: The Wall Street Journal, 08/27/01

Page 15: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Average Life Expectancy

1900 - 47.3

2001 - 77.2

Source: National Center for Health Statistics 2002

People are living longer

Page 16: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Lifestyles – Today We

Diet Smoke (Some of Us) Work more Sleep less Rush

The Result: More Stress

Page 17: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

What are the odds?

In the United States Every 29 seconds, someone suffers a

coronary event 1

Every 45 seconds, someone suffers a stroke 1

About 1.3 million new cancer cases are expected to be diagnosed in 2003 2

1 Heart Disease & Stroke Statistics - 2003 Update: American Heart Association2 2003 Cancer Facts & Figures, American Cancer Society

Page 18: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Critical Illness Insurance

Your chances of surviving are better than ever...

2000 Heart and Stroke Statistical Update, American Heart Association

2000 Cancer Facts & Figures, American Cancer Society

0%

10%

20%

30%

40%

50%

60%

70%

80%

Survival Rates

Cancer Stroke HeartAttack

1950

2001

Page 19: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Surviving has a price...

Source: 2002 Cancer Facts & Figures, American Cancer Society

35%

65%

Direct Cost

Indirect Cost

Critical Illness Insurance

Page 20: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Survival Has a Price

Indirect Expenses Loss of income for self and / or spouse Home modifications Experimental treatment Child care and domestic assistance Transportation and lodging for family members and caregivers during treatment

Page 21: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Survival has a price

Critical illness insurance meets a need not met by:

Medical Insurance Life Insurance Disability Income

Page 22: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Type of Critical Illness Insurance

Rider On a Life Policy Stand Alone Health Policy

Page 23: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Life-Threatening CancerHeart AttackStrokeMajor Organ Transplant (when registered with United Network Organ Sharing/UNOS)

Alzheimer’s DiseaseParalysisRenal (kidney) FailureComaMajor Burns

As defined by the policy. May vary by state. Exclusions & limitations apply.

Covered Conditions and Definitions

Simplified Critical Illness

Page 24: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Simplified Critical Illness

When you are diagnosed or require: Cancer in-situ Bypass Surgery

Pays 10% of the maximum benefit for Angioplasty

As defined by the policy. May vary by state. Exclusions & limitations apply.

Pays 25% of Maximum Benefit

Page 25: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Return of Premium

If you die while your policy is in force, you can receive:

100% of the premiums paid minus any claims or

The benefit amount (if from a covered condition)

Death Benefit

Page 26: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Optional Benefits

In the event you survive and do not have a covered condition, you can receive 100% of the premiums you’ve paid at age 75

The Return of Premium rider provides increasing percentages beginning in the 5th year.

Return of Premium Rider

Page 27: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Optional Benefits

Spouse Rider – can purchase any amount not to exceed primary insured

Children’s Rider – amounts of $5,000 or $10,000 Waiver of Premium – total disability, 6 month

elimination period – retroactive benefits Accidental Death Benefit – any amount up to the

maximum benefit amount

Page 28: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

video

Page 29: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Personal Needs Analysis:

If you were diagnosed with cancer or suffered a heart attack or stroke, would you want all or part of your mortgage balance paid off? What amount would meet your needs?

In the event of a critical illness, would you want your credit card or other lines of credit paid in full? What amount would meet your needs?

In the event of a critical illness, would you want to make sure that all of your other financial obligations are met? What amount would meet your needs?

$

$

$

Total $

Page 30: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Underwriting – Simplified

Must Answer Questions “No” Must Be Within Build Guidelines

Page 31: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Underwriting - Simplified

Build Guidelines

Page 32: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Underwriting - Simplified

Tobacco Question - Has the proposed insured(s) used any

tobacco or nicotine during the past 12 months?

Page 33: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Underwriting - Simplified

Family HistoryHave any two or more of the Proposed Insured’s natural

parents, brothers or sisters, either living or deceased, been diagnosed with the same condition(s) from the following list:

Heart disease, stroke, diabetes, kidney disease or breast cancer prior to age 60?

Colorectal cancer or Alzheimer’s or Senile Dementia prior to age 75?

Any other same cancer in both relatives prior to age 55?

Page 34: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Underwriting - Simplified

MIB Telephone Inspection Telephone Inspection every 25th App

Page 35: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Critical Illness Covered Conditions Cancer Heat Attack Stroke Major Organ Transplant (UNOS) Benign Brain Tumor Motor Neuron Disease Advanced Alzheimer's Heart Valve Replacement

Major Burns Coma Deafness

Kidney Failure Blindness Aortic Surgery Loss of Speech

Page 36: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Cancer in situ – 25% - $25,000 maximum

Bypass Angioplasty – 25% - $25,000 maximum

Critical Illness Covered Conditions

Page 37: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

UnderwritingCritical Illness

Similar to Preferred Life

Some Differences

Page 38: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Mortality vs. Incidence

UnderwritingCritical Illness

Page 39: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Your client is not eligible for CI if there is a prior history of: Cancer (some exceptions)* Diabetes (insulin dependent or uncontrolled) Heart Disease, including heart attack, angina, vascular surgery or

angioplasty Major Organ Transplant AIDS, HIV+ Alcohol Abuse, treated within past 2 years Drug Abuse Stroke or Transient Ischemic Attack (TIA) Kidney Failure or Disease (other than kidney stone) Cystic Fibrosis Hepatitis other than A Multiple Sclerosis Muscular Dystrophy Huntington’s Chorea Permanent Paralysis Systemic Lupus Erythematosus Alzheimer’s Disease Amyotrophic Lateral Sclerosis

UnderwritingCritical Illness

*applicants with certain cancers, including skin cancers other than melanoma or certain early state cancers, may still be eligible for coverage.

Page 40: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

UnderwritingCritical Illness

Occupational Consideration

Page 41: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

UnderwritingFinancial Guidelines

7 times earned income up to $250,000 6 times earned income up to $500,000 Nonworking spouse: 50% of working

spouse limit up to maximum of $250,000

Page 42: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

UnderwritingCritical Illness

Build

Page 43: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

UnderwritingFamily History

Based on Immediate Family Members –

Natural Parents, Brothers or Sisters

Page 44: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

UnderwritingFamily History

Has any Immediate Family Member suffered from Cancer (specify type), Motor Neuron disease, Alzheimer’s Disease, or other hereditary disease prior to age 65?

Page 45: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

How do you Sell Critical Illness

Forget the Statistics Doctors and good medicine created the problem People survive today! 50 years ago they would

have died A Doctor created the Solution You need to help the client with options to attach

the dollars ex. Mortgage, replacement of income, etc. Personal Debt

Page 46: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Prospecting

Your existing Clients are the Best Prospects

Who Are Some Other Prospects?

Page 47: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Return of Premium Approach

When was the last time your car insurance gave you money back when you didn’t have a claim?

When was the last time your homeowners insurance gave you money back if you didn’t have a claim?

I have a special type of insurance that gives you all your money back. Would that interest you?

Page 48: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Presenting Critical Illness

Organized Presentation Who do you know? Are you covered? Claims examples Video Consumer PowerPoint

Page 49: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Make It Affordable

Page 50: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

If you knew you were going to be diagnosed with cancer in the next 6 months, would you buy this?

How do you know you won’t?

Page 51: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Critical IllnessTarget Markets

Supplement to medical insurance Mortgage Protection Supplement to Disability Income Business Market

Key Person Loan Protection Buy / Sell Funding

Asset Protection

Page 52: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Mortgage Market

Do you have mortgage insurance? Do you have the old kind of mortgage insurance or

the new kind of mortgage insurance? What do you mean? The old kind of mortgage insurance pays off your

mortgage only if you die. The new kind pays off your mortgage on death, but in addition, will pay your mortgage if you are diagnosed with cancer, have a heart attack or stroke.

Page 53: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Mortgage Market

Only 3% of mortgage foreclosures are due to death. 48% are due to a Critical Illness

Would you rather have a heart attack and lose your house or have a heart attack and lose your mortgage?

You and your family will be able to stay in your house even if the the worst happens.

If you had a goose that laid golden eggs, would you insure the goose or the eggs?

Page 54: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Critical Illness & Disability Income

You need Disability Income Critical Illness does not replace DI You need DI especially if you are

disabled because of stress or a bad back.

Page 55: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Critical Illness & Disability Income

A Car DI is the brakes CI is the air bag

Critical Illness is there when you have the big crash with Cancer

How They Fit Together

Page 56: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Critical Illness & Disability Income

Self Employed Supplement to Group DI Occupations Not Eligible for DI

Page 57: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

What Would You Do If Your Employer Asked You To Take a 40% Pay Cut?

Page 58: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

After going through Chemo therapy treatments for 5 or 6 months, will you want to go back to work as soon as you can perform the material and substantial duties of your occupation?

Page 59: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Business Owners

If you were diagnosed with Cancer, or had a Heart Attack, would there be more or less stress in your life as a Business Owner?

What is your bank’s policy for people diagnosed with Cancer who have demand loans?

Page 60: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

What Would Your Banker Do?

If He/She Heard That You Were Diagnosed with Cancer?

Double Your Line of Credit Be Totally Unconcerned Withdraw Your Credit Completely

Page 61: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

If you were diagnosed with Cancer today, what would happen to your business?

Page 62: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

You need to believe that without Critical Illness Insurance, all other aspects of a Client’s financial and personal plans could be jeopardized.

Alphonso Franco

Page 63: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Keys To Selling CI

Organized Presentation Passion Start with your Existing Clients Make it Affordable Educate your Client on the need Developed by a Doctor Celebrity Stories Study

Page 64: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Do you want to Know the Secret to selling Critical Illness?

Page 65: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Critical Illness was only accepted by 3% of the market in England 10 years ago.

Now it is promoted by 99% of the same market.

Peter Dodd

Pegasus Life

London, England November 1999

Page 66: Attitude The Shoe Salesman. Expectations What is Critical Illness Insurance? It Pays a Lump Sum Benefit on the Diagnosis of a Covered Condition

Good Meeting?