Attitudes & Job SatisfactionAttitudes & Job Satisfaction

Foundation of success lies in AttitudeFoundation of success lies in Attitude

Factors determining your Attitude: 3 EsFactors determining your Attitude: 3 Es

EnvironmentEnvironment

ExperienceExperience

EducationEducation

ATTITUDES ATTITUDES AND AND

ITS COMPONENTSITS COMPONENTS

What is attitude?What is attitude?

ATTIITUDE

Evaluative statements

JudgmentsOpinions, feelings etc.

For example:For example:

I like my jobI like my job

I choose to avoid him. He is arrogantI choose to avoid him. He is arrogant

Discrimination is wrong.Discrimination is wrong.

My work motivates me.My work motivates me.

My job is rude.My job is rude.

An attitude is a statement that An attitude is a statement that represents an individual's degree represents an individual's degree of like or dislike for an item.of like or dislike for an item.

Attitudes are generally positive or Attitudes are generally positive or negative views of a person, place, negative views of a person, place, thing, or event thing, or event

Components of attitudesComponents of attitudes

ATTITUDE

Cognitive affective Emotional or feeling

My supervisor gave promotion to my co-worker who deserved it less than me.

My supervisor is unfair.

I dislike my supervisor

I am looking for some other job

Negative attitude towards supervisor

FunctionsFunctions

1) Instrumental1) Instrumental

2)Ego defensive2)Ego defensive

3) Value Orientation3) Value Orientation

4) Knowledge4) Knowledge

Benefits of a Positive AttitudeBenefits of a Positive Attitude

Benefits for you:Benefits for you: Is energizing Is energizing

Makes for a pleasing personalityMakes for a pleasing personality

Increase your enjoyment of lifeIncrease your enjoyment of life

inspires others around youinspires others around you

Helps you become a contributing memberHelps you become a contributing member

Benefits for the organizationBenefits for the organization: Increases Productivity: Increases Productivity

Fosters teamworkFosters teamwork

Solves problemsSolves problems

A congenial AtmosphereA congenial Atmosphere

Better relationships withBetter relationships with

Reduces StressReduces Stress

Increases Profits Increases Profits

Benefits of a Positive AttitudeBenefits of a Positive Attitude

Benefits for you:Benefits for you: Is energizing Is energizing

Makes for a pleasing personalityMakes for a pleasing personality

Increase your enjoyment of lifeIncrease your enjoyment of life

inspires others around youinspires others around you

Helps you become a contributing memberHelps you become a contributing member

Benefits for the organizationBenefits for the organization: Increases Productivity: Increases Productivity

Fosters teamworkFosters teamwork

Solves problemsSolves problems

A congenial AtmosphereA congenial Atmosphere

Better relationships withBetter relationships with

Reduces StressReduces Stress

Increases Profits Increases Profits

Does Behavior always Follow from Attitudes?Does Behavior always Follow from Attitudes?

What are the major Job Attitudes?What are the major Job Attitudes?

1.1. Job SatisfactionJob Satisfaction

2.2. Job InvolvementJob Involvement

3.3. Organizational CommitmentOrganizational Commitment

4.4. Perceived Organizational SupportPerceived Organizational Support

5.5. Employee Engagement and Job EngagementEmployee Engagement and Job Engagement

Job SatisfactionJob Satisfaction

Measuring Job SatisfactionMeasuring Job Satisfaction

How satisfied are people in their jobsHow satisfied are people in their jobs

What causes Job SatisfactionWhat causes Job Satisfaction

The impact of Satisfied and Dissatisfied Employees on The impact of Satisfied and Dissatisfied Employees on the workplacethe workplace

Job Satisfaction and Job PerformanceJob Satisfaction and Job Performance

Job Satisfaction and OCBJob Satisfaction and OCB

Job Satisfaction and Customer SatisfactionJob Satisfaction and Customer Satisfaction

Job Satisfaction and AbsenteeismJob Satisfaction and Absenteeism

Job Satisfaction and TurnoverJob Satisfaction and Turnover