AU-EN Success Planner 1-19 - Thank Youteamfortunes.com/neora/AU-SuccessPlanner.pdf · Get o! to a fast start. Make your success plan for your first 90 days. Set a plan to become 3URFree

AUSTRALIA

SUCCESS PLANNER

©2019 Neora International Pty Ltd. Level 4, 124 South Terrace, Adelaide, 5000, South Australia Tel: +61-1300-637486 [email protected] All Rights Reserved. C1018

Your growth and success as a Brand Partner are important to us. We’re committed to supporting you as you build your business on a solid, proven path.

WELCOME TO THE NEORA FAMILY.


TABLE OF CONTENTSINTRODUCTION 1–6Welcome to Neora. Learn about our mission, our core values, how we’re leading the happiness movement, how we care for our communities, plus information on our product promise and exclusive ingredients.

WORKBOOK 7–26Get off to a fast start. Make your success plan for your first 90 days. Set a plan to become 3URFree qualified, earn your Fast Start Bonus & Director Bonus and build to Elite Director, create your contact list and keep your calendar as you build your business.

GUIDE 27–35Learn about the Neora Rhythm and additional programs and resources to help you succeed, like the Neora Edge and your Training Centre. Get information on building and retaining your customer base, our 3UR Free program, mastering the “2-A-Day,” Real Results Parties, Neora Gives Back, important contacts and more.

SUCCESS PLANNER AUSTRALIA Table of Contents

1


SUCCESS PLANNER AUSTRALIA Introduction

Our MissionThe Neora Mission Statement: To transform lives globally by helping people look, feel and live better through innovative products, an incomparable opportunity, dedication to happiness and personal growth, and a commitment to community.

We take pride in offering real change, real opportunity and real results to our Brand Partners and customers. Read on to discover how you can leverage this and other tools to help us make a big difference! We are so glad you’re on this journey with us.

Who We AreCultureOur company culture is built around great people, our ten core values that direct our business decisions and practices, and our dedication to leading the happiness movement. We’re committed to positively impacting as many people as possible through the products we sell, the opportunities we create, the happiness we share, and the communities we support. It’s fueled by a collective passion to improve lives. In both our business and our partnerships, we strive to be better and do better, and to encourage and enable others to do the same.

ProductAt Neora, we believe you shouldn’t let age define you, you should defy your age. We offer you the tools to look and feel your best with our age-fighting skincare and wellness line. Transform your skincare routine with our unique, science-based products that target all the major signs of ageing and the underlying causes. Take your health to the next level with our wellness products that keep you looking and feeling healthy, inside and out. And find your joy as we lead the happiness movement – dedicating time and resources to helping you find happiness and nurture a positive attitude, a major part of staying young.

OpportunityIf you want to be your own boss, pay off debt and afford more of life’s luxuries – a new car, private school for the kids or a fabulous vacation – Neora has unlocked an unprecedented opportunity by combining current trends in the way people work and shop with our position in the growing skincare and wellness markets. In response, we’ve developed a wholly singular business model that opens the door for you to reap the benefits of our experience and insight. Once you decide to get started, nothing can stand in the way of your potential.



2

Neora’s Core ValuesFrom the beginning, we established a culture that truly promotes our vision to make people better. Our ten core values have helped shape and guide that ideal. We strive to live and work by these values, and we hope everyone in the Neora Family will, too. When you focus on personal growth first, you will be in the best position to help others!

Be Real. At Neora, our mantra is real: getting real, being real, and creating real change. But we also want to attract genuine people who can be themselves and have fun.

Pursue Constant Development of Self. No matter how successful or accomplished you may be, there are always more improvements to be made.

Encourage an Entrepreneurial Spirit. Believe in your dreams enough to get outside your comfort zone. Remember to live life on your own terms.

Create a Positive Team Spirit and Family Atmosphere. A positive spirit is a valuable asset, and we aspire to use it every day. For Neora, the cliché “the family who plays together, stays together” is a way of life. We take our work seriously, but we are also a fun-loving family.

Be Determined. In our business, it’s important to stay the course. Our outlook is such that obstacles are only opportunities in disguise.

Practice Servant Leadership. We believe that the best leaders are givers, not takers. We help each other and provide selfless service, because that’s what a family does.

Slow Down to Go Fast. Haste makes waste. Slow and steady wins the race. Get the job done right the first time. Quality over quantity. You get the idea.

Embrace and Drive Change. We know it’s important to stay one step ahead and continually evolve. Change is necessary for growth, as a business and as a person. So we will always seek new ways to grow and improve.

Dream Big and Act on It Daily. Dreams consist of many smaller goals that can be acted upon daily. That’s how Neora grows as a brand, and that’s how we want our people to grow, too.

Have Fun and Help Others to Have Fun. Neora consists of real people with a can-do attitude who want to create real change. Having fun helps work not feel like work, which makes us more productive.

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Making People BetterNeora was founded with the mission to make people better. Our best-selling, age-fighting products and life-changing opportunity play a huge role in helping people look, feel and live better. We also strive to impact the world as broadly and positively as we can through our philanthropic efforts and partnerships, and by sharing our ideas and tools to help people live happier, healthier lives.

Leading the Happiness Movement Neora, through our sister company, Live Happy, invests time, money and executive support to lead the happiness movement and spread the word through our Live Happy magazines, radio show, podcast and digital resources. Our top leaders sit on the board of the Positive Education Network, are members of the Happiness Hall of Fame, and have even spoken about happiness before the United Nations. Neora is dedicated to promoting and sharing authentic happiness and inspiring people to live purpose-filled, healthy, meaningful lives in the support of the timeless quest: living happy.

Philanthropy and Giving Back Neora appreciates the importance of gratitude and giving back to our communities. Our esteemed philanthropic partners enable our associates and Brand Partners to make a true impact where it really matters. The result is a ripple effect of giving that incrementally builds better lives.

The Neora Ripple Foundation The Neora Ripple Foundation is our philanthropic outreach program that promotes the idea of “individually taking responsibility, collectively changing the world.” Neora and Brand Partners have generously contributed over $5 million to the Neora Ripple Foundation to help improve peoples’ lives and give back to our communities, worldwide. Through the Neora Ripple Foundation, we partner with organisations that are experts in the work of making people better. These partners include:

To help Neora make positive ripples around the world, contact [email protected]. Learn more at Neora.com/RippleFoundation.



4

Neora’s Product PromiseOur products are powered by proprietary technology that harnesses the best from science and nature. We use exclusive, patented ingredients with a mix of antioxidants, peptides, plant extracts and vitamins to craft products that target multiple signs of ageing, including fine lines, wrinkles, uneven texture, discolouration, enlarged pores and sagging skin.

At Neora, we have transformed the anti-ageing industry with our streamlined product offering, clinically tested to deliver proven results. We focus on cutting through the clutter of age-fighting options to bring you multifunctional skincare products, novel nutritionals, and ways to enhance your happiness – all designed to address your age-fighting needs and fit easily into every lifestyle, so you can look better, feel better and live better.

Our best-in-class, advanced age-fighting products are:• Designed to deliver exceptional, visible results.• Powered by exclusive ingredients developed through the synergy of nature and science. • Easy to use and multifunctional to address many different signs of ageing at the same time.• Simple to fit into even the busiest lifestyle.

Working in tandem with our innovative skincare to help you look and feel your best from the inside out, our one-of-a-kind wellness products contain scientifically advanced, nutritional ingredients that:

• Promote overall brain health (EHT®).†

• Help fortify and strengthen natural brain functions, and protect and support neuronal networking (EHT).† • Harness the power of probiotic technology to help refortify the skin’s protective barrier, support its natural renewal

process, and provide sheer-feeling, but intense, hydration (Prolistic™ Lotion).†

Need to know more?• All Neora skincare products are paraben free and dermatologist tested. • All Neora products offer a 30-Day Money-Back Guarantee! • More detailed information about our products can be found in our Product Training Guide.

†These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

5




Our Exclusive IngredientsOur products feature exclusive ingredients – many patented and proprietary. You can be confident knowing that you represent scientifically proven products only offered by Neora Independent Brand Partners. A few of our exclusive ingredients include:

SIG-1273® Found in Age IQ™ Night Cream, Age IQ™ Day Cream, and in Firm Body Contour Cream, SIG-1273 is a patented, advanced molecule that boosts the skin’s ability to combat the oxidative stress that can lead to the appearance of fine lines, wrinkles and discolouration.

TC3-ARMOR™Found in Age IQ Night Cream, TC3-Armor is an exclusive, proprietary blend of trehalose, xylitol, glycerin and chia seed extract. The blend helps remove skin-drying urban stressors accumulated during the day, while acting as a shield from environmental impurities.

SAL-14®Found in Age IQ Night Cream and Age IQ Day Cream, SAL-14, our exclusive, proprietary blend developed in Brazil, features the antioxidant bidens pilosa, a flower sourced from the Amazon, and mauritia flexuosa, a South American fruit oil rich in vitamins C and E. The blend helps improve skin elasticity while reducing the appearance of discolouration and other signs of ageing, and has been shown to have effects similar to retinoid type products.

SEA3C™ Found in Age IQ™ Double-Cleansing Face Wash, Sea3C is an exclusive blend of sea whip extract, betula platyphylla japonica juice and raffinose, which are known to moisturise the skin.

SIG-1191® Found in Age IQ™ Eye Serum and Eye-V® Moisture Boost Hydrogel Patches, SIG-1191 is a patented, exclusive ingredient that works as a super antioxidant specifically developed to target ageing around the eyes.

I-FIL4R® Found in Age IQ Eye Serum, I-FIL4R is an exclusive ingredient derived from white lily and Brazilian ginseng that helps reduce the appearance of puffiness, fine lines and dark circles.

PHYTOLUMINA Found in IllumaBoost™ Brightening & Shield, PhytoLumina is a proprietary blend of the plant bioactives alpinia officinarum root extract, physalis pubescens fruit juice and bidens pilosa, which helps skin look radiant and brighter.

PRORENEW PLUS Found in Prolistic™ Skin-Balancing Lotion with Probiotic Technology, ProRenew Plus is an exclusive blend of the probiotic lactococcus ferment lysate and prebiotic fructooligosaccharides, which supports a healthy skin microbiome and improves skin renewal, barrier function and natural exfoliation.

EHT® Found in EHT® Brain Formula, this exclusive, patented extract is comprised of a natural mixture of bioactive molecules isolated from coffee. It helps strengthen neuronal connections to promote better cognitive function and overall brain health.†

*Youth Factor Powder contains vitamin C. More detailed information about our exclusive ingredients can be found in our Product Training Guide.



6

Neora’s Milestones

Dollar amounts given are in U.S. dollars.

2011 • Launches in August with a corporate staff of 13 • Company builds upon one product –

Age-Defying Night Cream

2012 • Receives Bravo Award for Growth from Direct Selling News • Ranks #86 in Direct Selling News’ Global 100 List of

relationship marketing companies • Corporate staff grows to more than 100 employees • Achieves $100M in annual revenue

2013 • Receives the Community Impact Award from Big Brothers

Big Sisters for raising more than $500K in one year • Launches Age-Defying Day Cream • Founder & CEO Jeff Olson launches Live Happy magazine • Appears on The Doctors • Ranks #54 in Direct Selling News’ Global 100 List

of relationship marketing companies • Achieves $100M in annual revenue

2014 • Inducted into Direct Selling News’ $100 Million Growth Club • Raises $1 Million for Big Brothers Big Sisters, becoming

the largest corporate workplace donor • Expands into Canada and Mexico • Launches Firming Body Contour Cream • Wins seven Stevie Awards, three MarCom Awards and

two Best in Biz Awards • Appears multiple times in Life & Style magazine • Achieves $400M in annual revenue

2015 • Introduces new proprietary ingredient SIG-1273®

in Optimera™ Formula • Receives Big Brothers Big Sisters’ President’s Award,

the organisation’s highest corporate honor • Launches EHT® supplement in the U.S. • Wins Dallas Business Journal Best Places to Work

Award, WWD Global 100 Award, three Stevie Awards and six CEO World Awards

• Opens in South Korea

• Ranks #1 on the Inc. 500 list of America’s Fastest-Growing Private Companies in the Consumer Products and Services category

• Launches Firming Body Contour Cream, Optimera™ Formula

2016 • Expands into Australia • Launches Eye Serum • Named on the Inc. 5000 list of America’s Fastest-

Growing Private Companies in the Consumer Products and Services category

• Opens in Japan • Direct Selling Association 2016 Top 20 Award recipient • Ranks #23 on the Direct Selling News’ North America

Top 50 List • Co-Founder & Chief Marketing Officer Amber Olson Rourke

recognized as one of the top 2016 direct sales industry’s “Forces Under 40” honorees

• Neora and Brand Partners contribute $1.3M to Big Brothers Big Sisters as the official charitable partner for the U.S., Canada and Australia.

2017 • Launches Youth Factor™ line of age-fighting

wellness supplements and superfoods in the U.S. • Launches Eye-V® Patches • Launches Face Wash and IllumaBoost™ • Opens in Hong Kong, Colombia and New Zealand • Direct Selling Association 2017 Top 20 Award recipient • Neora and Neora Ripple Foundation celebrate fifth year as

Big Brothers Big Sisters of America Philanthropy Partner

• Opens in Austria and Germany • Launches Age IQ™ Night and Day Creams

2018 • Opens in Singapore • Launches Prolistic™ Pre and Probiotic Collection in

the U.S. • Launches Wellness Chews Energy and Sleep Formulas in the U.S. • Opens in Switzerland


7 SUCCESS PLANNER AUSTRALIA Workbook

Getting Off to a Fast Start

IMAGINE THE POSSIBILITIES

TIME FREEDOM EXTRA INCOME FLEXIBILITY PERSONAL GROWTH

IMAGINE THE POSSIBILITIES

TIME FREEDOM EXTRA INCOME FLEXIBILITY PERSONAL GROWTH

We give you the tools and support you need to succeed. All Packs include the Basic Kit (see contents below) and up to 30 days of free Neora Edge access.†

STARTER PACK $395 $518 RETAIL VALUE

BUILDER PACK $695 $1007 RETAIL VALUE

PREMIER BUILDER PACK $995 $1,525 RETAIL VALUE

BASIC KIT $69.95 Includes personalised website, training resources, access to your Back Off ice, sales tools and enrolment in our Auto-Delivery Program. No product included.

• 1 bottle of Eye Serum• 1 box of Eye Patches• 1 bottle of Double-

Cleansing FaceWash

• 1 bottle of Eye Serum• 1 box of Eye Patches• 1 box of IllumaBoost™• 2 bottles of Double-

Cleansing FaceWash

• 2 bottles of Eye Serum• 2 boxes of Eye Patches• 1 box of IllumaBoost™• 3 bottles of Double-

Cleansing FaceWash

• 1 bottle of Age IQ™ Night Cream

• 1 bottle of Age IQ™ Day Cream

• Samples

• 2 bottles of Age IQ™ Night Cream

• 1 bottle of Age IQ Day Cream

• 1 bottle of Firm Body Contour Cream

• Samples

• 3 bottles of Age IQ™ Night Cream

• 2 bottles of Age IQ™ Day Cream• 1 bottle of Firm Body Contour

Cream• Samples

Neora does not guarantee any level of income for any Brand Partner. The actual income of Neora Brand Partners varies depending on each Brand Partner’s skill, eff ort and time commitment.

EARNS YOU A TOTAL BONUS OF:

STEP

1

$980

$375$200$250$155

+++

$1,630

$250+$250

GET 3 PREFERRED CUSTOMERS AND BECOME 3UR FREE QUALIFIED, EARNING $200 IN FREE PRODUCT CREDIT, PLUS EARN 5% COMMISSIONS ON YOUR CUSTOMERS’ ORDERS

BECOME A DIRECTOR IN YOUR FIRST 60 DAYS AND EARN A BONUS OF

PreferredCustomer

PreferredCustomer

PreferredCustomer

YOUBECOME

QUALIFIED

STEP

2

STEP

3EARN $125 EACH TIME YOU SPONSOR A BRAND PARTNER WHO ACHIEVES 500 QV

AT THE TIME OF ENROLMENT

Brand Partner$125

Brand Partner$125*

Brand Partner$125*

YOU

$375 $250Brand Partner$125

Brand Partner$125

Brand Partner$125

Brand Partner$125

Brand Partner$125

YOU

+ PLUS A BONUS OF WHEN YOU GET TO 5 PERSONAL BRAND PARTNERS!

$155

+PLUS AN ADDITIONAL FAST START BONUS OFIF YOU DO IT IN YOUR FIRST 30 DAYS!

$200+

GETTING OFF TO A FAST START

GET STARTED!

$200(IN PRODUCT)

+$200

(EACH MONTH)+

Subscribe to Neora Edge, your business advantage. Our state-of-the-art tools and expert training will give you the edge you need to succeed. †Some features of Neora Edge may not be available during free trial period; $36.95/monthly fee thereaft er.

*Based on $695 Builder Pack, actual bonus $126.36 (Starter Pack = $71.81, Premier Builder Pack = $180.90) **Actual bonus is $157.95

MAINTAIN 9 PREFERRED CUSTOMERS (EACH WITH AT LEAST 55 QV, 800 TOTAL) AND EARN $200 MONTHLY (IN ADDITION TO OTHER PRODUCT SALES COMMISSIONS)

$200+

3 Brand Partners Additional 2 Brand Partners


SUCCESS PLANNER AUSTRALIA Workbook 8

The Track to Elite DirectorGetting to Elite Director and earning your Audi car or cash bonus is easier when you have a plan! Write down and track your progress as you start to build your team on the way to achieving the rank of Elite Director. Fill in the circles with new recruits and watch your dreams turn into reality!

DIRECTORELITE YOU

ELITE BP 1

ACTIVE BP 1 ACTIVE BP 4 ACTIVE BP 7ACTIVE BP 2 ACTIVE BP 5 ACTIVE BP 8ACTIVE BP 3 ACTIVE BP 6 ACTIVE BP 9

ELITE BP 1 ELITE BP 1



Memory JoggerDid you know that the average person has approximately 1,000 acquaintances? Use the categories below to help you prepare a list of approximately 100 people who you currently know or have met in the past. Don’t try to gauge whether these people would be interested in Neora’s products or the Brand Partner opportunity. Begin building and contacting your list today!

Whom do you know that is interested in anti-ageing products for face, body and mind? Whom do you know that wants to earn extra income, develop personally and professionally as leaders or join a thriving community of life changers?

FAMILY AND FRIENDSAuntBest FriendBest ManBridesmaidBrotherBrother-in-lawCousinCo-workerFatherFather-in-lawGrandfatherGroomsmanMaid of HonorMotherMother-in-lawNeighbourNephewNieceParentSisterSister-in-lawUncleOthers...

PROFESSIONALSAccountantAir ForceAmbulance DriverAnimal TrainerAntique DealerAppliance Sales

& RepairArchitectArmy

AuctioneerAuto MechanicAuto SupplierBabysitterBakerBankerBarberBeauticianBody RepairBookkeeperBossBusiness OwnerCab DriverCabinet MakerCaddyCar SalesCarpenterCashierCatererChefChiropractorCoachCoast GuardComputer RepairsComputer SalesContractorCounselorCredit UnionCustomerDancerDentistDepartment StoreDesignerDoctorDry CleanerEditor

ElectricianEngineerEstheticianEntrepreneurFarmerFiremanFlight AttendantFlower ShopFuneral DirectorGame WardenGas StationGrocery StoreHair DresserHardware StoreHealth SpaHighway PatrolHome BuilderHospital WorkerHotelInspectorInsulatorJournalistLandlordLandscaperLawyerLibrarianLocksmithMail CarrierMarinesNail TechnicianNational GuardNavyNotaryNurseNutritionistOffice Supplier

OrthodontistPainterPartnerPayrollPersonnel ManagerPhotographerPiano TeacherPilotPlumberPolice OfficerPreacherPrincipalPrinterProfessorRadio AnnouncerRealtorRepairmanRooferSalespersonSeamstressSecretarySecurity GuardSign PainterSocial WorkerSportscasterSurgeonSurveyorTanning SalonTeacherTellerTherapistTyre StoreTravel AgentTruck DriverTV Repair

Union WorkerUpholstererVeterinarianWaiter/WaitressWriterYouth DirectorOthers…

NAMES BY INTERESTBoating ClubBridge/BunkoCar PoolCat LoverChamber of CommerceCoffee ShopDog LoverFacebook FriendsFundraiserInternetInstagramLinkedInLions ClubLunch CrowdPinterestPTA MemberRotary ClubTwitterOthers…

SPORTSBaseballBasketballBowlingFishingFootballGolfJoggingKarateSkiingSoccerSoftballSwimmingTennisVolleyballWeight TrainingNetballCricketGymRugbySurfingSailing

Whom do you know?



CONTACT SAMPLE SIT DOWN RRPMARKET

PARTY3-WAY CALL

Name Phone

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Build Your List

RRP = Real Results Party

Get 10 in Play Right Away




PARTY3-WAY CALL

Name Phone

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Build Your List




PARTY3-WAY CALL

Name Phone

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Build Your List



Build Your ListCONTACT SAMPLE SIT DOWN RRP

MARKET PARTY

3-WAY CALL

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

Name Phone

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Name Phone

RRP = Real Results Party



Nothing sells Neora’s products better than the products themselves. Our turnkey sampling system lets you easily share Neora skincare and wellness products with your prospects. You can purchase samples to hand out, send samples via the GoProspect app, or drive prospects to personalised sample request pages. Use this list to keep track of how, when and which products you share. (For more on sharing and selling samples, see page 29.) Remember: the more products your prospects try, the better your chances will be for securing new Preferred Customers and Brand Partners.

Sampling List

Name Phone Sample Date Product Go Prospect

SentHanded

Personally Followed Up

Jane Doe 214-222-2222 8/27 Night Cream



Sampling ListName Phone Sample

Date Product Go Prospect Sent

Handed Personally Followed Up






















SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY

Weekly period close 11:59pm CT

Commission paid for week ending

Neora University Monday 6:00pm in your time zone

2AD PD 2AD PD 2AD PD 2AD PD 2AD PD

3 4 5 6 7


Send a product sample to prospect



My 1st Real Results Party


10 11 12 13 14Follow up with prospect





17 18 19 20 21




My 2nd Real Results Party


24 25 26 27 28





September

8/30

9/6

9/13

9/20

Sample Month: WEEKLY CLOSE

8/23



FRIDAY SATURDAY

1 2My start date

2AD PD 2AD PD

8 9Upload my “Before” photo to Neora 90-Day Challenge site

Follow up on samples in play

2AD PD 2AD PD

15 16Previous month's commission paid

2AD PD 2AD PD

22 23

2AD PD 2AD PD

29 30Last day to Fast Start Qualify

2AD PD 2AD PD

I attended my local Regional Event this month.

Weekly Close • Every Wednesday night at 11:59pm CT

Monthly Close • Last calendar day of the month at 11:59pm CT

Notes:

2AD • 2 A Day PD • Personal Development

Please refer to page 28 to find out how these Core Commitments can help fuel your success!

1. Complete new Brand Partner training.

2. Two exposures a day, five days a week.

3. Share the products.

4. Attend a weekly Market Party and Real Results Party.

5. Attend weekly training.

6. Attend monthly Regional training.

7. Attend all major corporate conferences.

8. Commit to personal development.

9. Find a “workout partner.”

10. Be here a year from now.

Neora’s 10 Core Commitments
























Month: WEEKLY CLOSE



FRIDAY SATURDAY

2AD PD 2AD PD

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Notes:



Month: SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY





















WEEKLY CLOSE



FRIDAY SATURDAY

2AD PD 2AD PD

2AD PD 2AD PD

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WEEKLY CLOSE

Month:



FRIDAY SATURDAY

2AD PD 2AD PD

2AD PD 2AD PD

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Notes:


27 SUCCESS PLANNER AUSTRALIA Guide

Brand Partner Business Resources Are you ready to take your life with Neora to the next level? Then sharpen yourself with the Neora Edge, which will give you access to all the latest features from Neora, including our Advanced Business-Building Tools, Advanced Training and Personal Development, and Team Communicator. Find it in your Back Office under resources.

MY INFORMATION

Brand Partner ID:

Login:

Web alias:

WEBSITE URLsPersonal corporate site: http:// .neora.com

MY SUPPORT TEAMSponsor (name, phone, rank):

Upline Leader (name, phone, rank):

Market Leader (name, phone, rank):

Neora Edge Neora Edge gives your business the advantage of next-level tools, in addition to all the amazing resources in your Training Centre. Your monthly subscription includes:

Opt-In lead capture forms on your Neora Personal Website can capture the contact information from your Brand Partner and Preferred Customer prospects and send it directly to GoProspect. This triggers a targeted email campaign to make buying decisions easier for your prospective BPs and PCs.

GoProspect is a one-stop prospecting tool that makes it easier to keep track of your prospects and share Neora videos and marketing assets with them.

The Edge Training Centre is an invaluable part of our Leadership platform. You’ll have exclusive access to extensive online training on subjects like leadership and business, personal development and happiness. It offers an advantage that can help quickly start and grow your business. You’ll also have access to weekly Edge Leadership calls featuring powerful business insights and training.

Our Team Communicator tool allows you to easily communicate with Brand Partners and Customers on your team.

Neora’s Product Sampling System lets the products speak for themselves. Our fully automated system sends samples to your prospects, which triggers a targeted, autoresponder email campaign. Full social media integration helps drive traffic to your easy-to-use sample request pages, and you can use provided graphics to offer free samples on your social media accounts. There’s even an email coaching campaign to help you optimize the power of sharing samples with your prospects through every step of the process.


SUCCESS PLANNER AUSTRALIA Guide 28

Ten Core Commitments THE NEORA RHYTHMYou can build your dream business with Neora. These Core Commitments were carefully selected as the most valuable activities in creating a successful business. Practice these Core Commitments daily, enjoy the learning process, build great relationships with other Brand Partners and have fun. To find out more about our Core Commitments, listen to the Neora Success Training audio with Neora’s Founder and CEO, Jeff Olson, on the CDs included with your kit or at StartNeora.com.

1. Complete New Brand Partner Training

Complete the module at StartNeora.com and use the “Getting Started” tearpad, found in your kit and online, to develop your business launch plan with your upline and support team.

2. Two Exposures a Day, Five Days a WeekShare Neora products and the opportunity with at least two people a day, five days a week. Sharing is easy when you remember that you are the messenger and the third-party tools we provide are the message. Model and teach this system to your team and watch your business grow!

3. Share the ProductsSharing Neora’s products is a core function of the business – and an important part of your weekly routine – whether you’re providing samples to potential teammates and customers or promoting the products using tools such as videos and literature.

4. Attend a Weekly Market Party and Real Results PartyParties are where potential customers and team members get to see how Neora works. Make a personal commitment to attend and invite guests to regularly scheduled Real Results and Market Parties.

5. Attend Weekly Training Stay plugged into the system. Attend a training event every Monday and watch Neora University.

6. Attend Monthly Regional TrainingDuring Regional events you can connect with, and learn from, Brand Partners from your local and surrounding area. Take your team to these events (usually within a four-hour drive) to get trained by Neora’s top leaders.

7. Attend All Major Corporate ConferencesNeora’s corporate conventions are held annually. Bring your entire team. You’ll learn proven business-building strategies and discover “what’s next” for Neora.

8. Commit to Personal Development Spend 30 minutes every day reading quality books and training materials or watching videos from high achievers. Doing this daily will dramatically change your life over time.

9. Find a “Workout Partner” When you work your business with another Brand Partner, you hold each other accountable. Check in with each other regularly and inspire each other to new levels of success.

10. Be Here a Year from NowNeora is a real business, which means it takes time and effort to achieve success. Commit now to investing a full year of consistently and persistently building your business.



Save on Discount Bundles Now!To help you build your business, we offer many of our products in Discount Bundles at 30% or more off the retail price – our best value!

Sell and Share Your ProductNeora products are your best sales tool for acquiring new customers and building your long-term customer base. Some products are great for selling directly, while other products are perfect for sharing samples. The process for both is simple.

We have options for you! You can order a wide range of products from the Neora line, or order products specifically for particular skincare or wellness areas.


SELLING DIRECTLYWhile some products may not lend themselves to truly instant demos, or are not available as Product Samples, it’s still easy to get prospects interested in them through direct selling.

IllumaBoost™ Brightening & Shield. Adds ingredients to your existing products that help brighten and hydrate skin, and guard against environmental stressors.

Firm Body Contour Cream. Works head-to-toe to help firm and tone the appearance of problem areas for a sleeker, more-youthful looking body.

EHT® Brain Formula. Supports stronger neuronal connections, which also supports stronger synaptic connections. The result – increased brain performance for a healthy, focused mind.†

SHARING SAMPLESNeora’s convenient Product Samples make it easy for prospects to experience the Real Results some of our innovative products offer.

*Youth Factor Powder contains vitamin C.

Age IQ™ Night Cream – four samples of our smartest skincare ever. This groundbreaking product works to detox skin nightly, gently adhering with a mask-like effect to seal in its ingredients for maximum delivery. Share so prospects can start to feel and see the Real Results Age IQ Night Cream delivers over time, including smoother skin texture, healthier-looking skin, reduced appearance of wrinkles, and improved skin clarity, brightness, firmness and elasticity.

Daily Skincare Regimen – four different samples of best-in-class, age-fighting products, tailor-made to deliver visible results while fitting into any lifestyle. Together, our exclusive Age IQ Night Cream, Age IQ™ Day Cream, Age IQ™ Double-Cleansing Face Wash, and Age IQ™ Eye Serum create a perfect regimen to help smooth the look of fine lines and wrinkles, reduce the appearance of puffiness and dark circles around the eye area, improve hydration, skin clarity and radiance, and even skin tone and restore skin firmness. Share to show your prospects how to supercharge their skincare routine.

Prolistic™ Pre & Probiotic Products – two samples of Prolistic™ Skin-Balancing Lotion with Probiotic Technology. Breakthrough products work to balance the microbiome – the trillions of microorganisms, including bacteria, that live on the body.† Prolistic Lotion is the first-of-its-kind, allover body lotion that delivers long-term moisturisation, improves skin renewal, and helps refortify the skin’s protective barrier. Share so your prospects can discover the power of pre- and probiotics.

Eye-V® Moisture Boost Hydrogel Patches are also easy to share. Opportunities to connect with prospects are everywhere, so carry plenty of your favorites wherever you go.

Your belief in the products, backed by our 30-Day Money-Back Guarantee, will give prospects the confidence to take the next step to discover Neora’s amazing, age-fighting benefits. Use the Neora product brochure and our handout cards to give prospects your contact information and more product details.



Customer RetentionCUSTOMER ACQUISITIONAcquiring customers is the cornerstone of your Neora business. Here are some initial goals to focus on so you can build a solid customer base.

1. Become 3UR Free qualified. Acquiring three Preferred Customers for your 3UR Free qualifications should be your first goal. 3UR Free allows you to get your products for free each month that you qualify.* The best way to gain new customers is to host Real Results Parties!

2. Help your new Brand Partners become 3UR Free qualified. Personally assist your new BPs in acquiring their first three customers. When your BPs are 3UR Free qualified, it leads to higher retention.

3. Set your goal to acquire nine customers. By acquiring nine customers, you will reach the maximum Customer Acquisition Bonus.

CUSTOMER ONBOARDINGIt is important to create a great experience for your customers from day one. Don’t stop at the sale — when a customer signs up, your work is just beginning!

1. Say thank you! Send a thank you text or email within 24 hours of a new customer’s order.

2. Set correct expectations. TIMEFRAME FOR RESULTS: The signs of ageing of the skin and brain develop over a long period of time. Encourage your customer to commit to at least 90 days of consistent usage for noticeable results.

USAGE: Using Neora’s products consistently and correctly every day impacts results dramatically. Text your customers links to usage videos for the product they purchased. These can be accessed at neora.com/howto.

CUSTOMER NURTURING1. Follow the 90-Day Customer

Onboarding Road Map. It’s essential that each new Preferred Customer is personally welcomed into the Neora family. That’s why we’ve created the 90-Day Customer Onboarding Road Map, which tells you what we at corporate are doing to enhance your new customers’ Neora Experience and details what you can do to best serve your customers. You can find the road map in your Online Business Centre.

2. Ensure they know about Neora’s Preferred Customer Rewards Program.When a customer chooses Auto-Delivery Order, they automatically become a Preferred Customer and receive the following benefits:

• 25% off retail price for the lowest possible price

• A $10 Off Product Reward for every new customer referral with an order of $50 or more

3. Help them manage their orders. Five days before their ADO processes, call to check in on how everything is going. If the customer indicates that he or she has too much product and doesn’t need next month’s shipment, suggest other Neora products they could try next month, or tell them how to delay their ADO for 30 days if necessary.

4. Manage at-risk orders. Check the PC ADO Tracker Report for any orders that are at risk due to credit card expiration or decline. Personally call those PCs and help them set up a new form of payment.

*See Compensation Plan for full rules on 3UR Free qualifications.



3UR Free ProgramNeora makes it easy to receive your monthly product free through our innovative 3UR Free program!

It’s easy to qualify. If you have at least three Preferred Customers in one calendar month that each purchase at least 55 QV that month, you can receive up to $200 in 3UR Free credit.

All Brand Partners can participate in the 3UR Free program and qualify to receive monthly product for free. Applies to all qualifying products, but does not include services and/or subscriptions.

THE FOLLOWING QUALIFICATIONS MUST BE MET TO PARTICIPATE: • Must have an active Auto-Delivery Order of at least 80 QV. • You must have at least three Preferred Customers, each with fully paid orders totatling at least 55 QV in each

calendar month. The total of your Preferred Customers’ orders must be at least 165 PQV. • You must have a qualifying Auto-Delivery Order on which earned credits will be applied next month.

3UR FREE product credits are calculated by adding the PQV from all the Brand Partner’s PC orders, then dividing by three. The earned credit will apply toward the next month’s ADO order. The maximum 3URFREE credit applied will not exceed $200*.

Make it a goal to help each one of the Brand Partners on your team qualify for 3UR Free. You can do this by hosting Real Results Parties for them and making sure they know how to refer friends to their website.

GET YOUR NEXT MONTH’S PRODUCT FREE!

PREFERRED CUSTOMERS WITH PAID ORDERS

IN ONE CALENDAR

MONTH

YOU

55 QV 55 QV 55 QV

*Brand Partners pays shipping and applicable taxes.



Use the “Sort vs. Sell” strategy with Neora’s 2-A-Day Promotion System. Simply share Neora’s products or Brand Partner opportunity with at least two people each day, every day.

Pique Interest. Start the conversation by sharing the products and what they have done for your skin.

Use Third-Party Tools. Neora’s magazines and other third-party tools allow you to be the messenger, not the message. Say less and let the tools say more!

GoProspect makes it easier to keep track of your prospects and share Neora materials with them.

Set Follow-Up. Schedule a specific time to check in with prospects on the information you have shared.

Follow Up. Ask your prospects what they like most about Neora.

3-Way Call. Call with the help of an upline leader. This will allow you to get all their questions answered right away from a credible source.

Live Event. Invite your prospect to a RRP or a Market Party. This is where all the magic happens!

One-on-One Meeting. Whether at a local coffee shop or over the phone, give prospects your personal attention.

Sponsor. Sponsoring a new Brand Partner and acquiring Preferred Customers is vital. Make sure your new Brand Partners go through New Brand Partner Training. Also, encourage new Brand Partners to get their product free through the 3UR Free program.

Master the “2-A-Day”

SPONSOR

PIQUE INTEREST

FOLLOW UP SET FOLLOW-UP

USE THIRD-PARTY TOOLS



Ready to Party?

Leverageing Real Results PartiesThe best way to successfully launch your business is a Real Results Party. The purpose of a Neora Real Results Party (RRP) is togive a high-level overview presentation of Neora, its products and the opportunity.

Why are Real Results Parties so effective?• They’re simple, low key and – most importantly – fun.• They’re easy to duplicate with a proven formula for success.• They allow you to share Neora products and opportunity with multiple people at once.

The Real Results Party Toolkit in your Back Office is a valuable resource to ensure your party is a success. You’ll know exactly how to be a great host with helpful tips, reminders and specific instructions, including:

How to Plan Ahead. Booking your party, whom to invite, the best invitation and follow-up phone calls with a great example “script.”

Prepping for the Party. Tips like watching videos to refresh your knowledge, choosing a theme, securing your expert, making sure all presentations are ready and play correctly, and practicing your welcome.

PARTY TIP: Choose a theme you’ll enjoy and will be easy for you to host. Use an idea below, or get creative and let your imagination be your guide.

What to do on Party Day.Having all your materials and presentations ready, introducing your expert, interacting with the crowd, booking more parties, making the sale, and, of course, having fun!

Practicing Excellent Follow Up.Placing orders, contacting people who couldn’t make the party, and treating your business like a business.

It’s practically like having a party planner guide you through the process!

For complete details about RRPs, please download the Real Results Party Toolkit or watch the training module in your Training Centre.

Coffee and Dessert Wine and Cheese Create your own Party



How Neora Gives Back Works:Neora Gives Back (NGB) is an innovative program created to give Brand Partners the opportunity to earn product rewards by acquiring loyal Brand Partners and Preferred Customers. The point-value based system allows Brand Partners to collect and redeem reward points at their discretion, while having the option of selecting from Neora’s product samples. For more information, including points required for each product, see the Neora Gives Back FAQs in the Marketing Centre of your Neora Online Business Centre.

1. ENROLEnrol a new Preferred Customer or Brand Partner with an Auto-Delivery Order.

2. EARNNGB Rewards points are earned for each qualifying enrolled Preferred Customer or Brand Partner. Points are generated when the second consecutive monthly Auto-Delivery Order processes for new Preferred Customers, and on the second month after enrolment for new personally sponsored Brand Partners when their first Auto-Delivery Order processes. You will be awarded points for the highest point value item on the Auto-Delivery Order.

3. CHOOSEChoose any of our Neora product samples as an NGB Reward. For example, you will be awarded points by enrolling a new PC with Body Contour Cream, and then you can redeem these points for any of our product samples, the choice is yours.

4. REDEEMUse all or some of your points at your discretion. NGB Rewards points expire 180 days from the date they are earned.

Neora Gives Back Program



Know Whom to ContactUpline Leader vs. Corporate SupportBrand Partners are encouraged to leverage their upline leadership team and our corporate staff. Need help or have a specific question? Let the information below point you in the right direction.

Call upline leadership team on topics like:• How the Compensation Plan works• What you need to do to advance to the next level• Where to find the next live event in your market• Clarifications on programs like Road Map to Audi

Call customer service on topics like:• Issues with Auto-Delivery Orders• Website or other technical support questions• Problems signing up a new Preferred Customer or Brand Partner

Answers to questions regarding Neora products can be found in the Product Training Guide.

Check for answers on the ONLINE NEOR A SUPPORT CENTRE

(NEOR ASUPPORT.COM) before calling.

Brand Partner Support

Connect with Neora

Stay ConnectedPlug into the Neora Rhythm with our latest corporate announcements and Neora University.

CORPORATE UPDATE CALLWednesdays, 8am AEST neoracall.com

NEORA UNIVERSITYMondays, 6pm, your time zone AccountCentre.neora.com

Corporate Support

CUSTOMER SERVICEMonday–Friday, 9am–5pm AEST

Phone (Australia): 1300-637486

Website and FAQ: [email protected]

Phone (New Zealand): 9-8011008

Website and FAQ: [email protected]

DIRECT EMAILSLive Events: [email protected]

“Before” & “After” Photos: [email protected]

Field Pictures, including: Audi, Party Pictures, Live Events, Neora Gives Back

[email protected]

VENDOR SUPPORTNeora Wallet (Hyperwallet): Toll Free: 1800 966 731

NeoraAustraliaNeoraAUNZ Neorablog.com.auNeora NeoraLLC

The future belongs to those

who believe in their dreams.–Jeff Olson–

“

”


Documents

AU-EN Success Planner 1-19 - Thank Youteamfortunes.com/neora/AU-SuccessPlanner.pdf · Get o! to a fast start. Make your success plan for your first 90 days. Set a plan to become 3URFree