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AIRBNB ESTABLISHED HEADQUARTERS FOUNDERS AUG. 2008 SAN FRANCISCO COUNTRIES WITH AIRBNB LISTINGS 16000+ CITIES LANGUAGES TRANSLATED SEED FUNDING FUNDING …is a trusted community marketplace for people to list, discover, and book unique spaces around the world—online or from an iPhone. Whether the available space is a castle for a night, a sailboat for a week, or an apartment for a month, Airbnb is the easiest way for people to showcase these distinctive spaces to an audience of millions. By facilitating bookings and financial transactions, Airbnb makes the process of listing or booking a space effortless and efficient. Airbnb is committed to giving people the ability to monetize their extra space thereby creating new value in the economy. Secure payments and bookings – Our secure system facilitates all transactions, ensuring timely remittance and protection from cancellations • Balanced reviews – We guarantee reviews are authentic and unadulterated as our system only allows those who have had exchanged services to review one another • Screen user profiles – Empowers users to research prospective hosts and guests to ensure the best possible experience, hosts are always in control of who books their space Connections – By providing accurate contact information, completing a profile, and connecting to our network, we’re able to show your connections within the Airbnb community. Identity protection – We do not release host and guest information until reservation is confirmed. 24-hour Customer Support team – Provides online and phone support around the clock. o When a host accepts a reservation, we charge the guest for the reservation right away, but we hold payment until 24 hours after the check-in date o Guests know their money is safe and don’t have to worry about a property being misrepresented o Hosts know that they are guaranteed payment in a timely fashion. We can even automate the process of facilitating security deposits and cleaning fees. o Hosts get paid by ACH direct deposit, PayPal, or check JOE Gebbia + + NATHAN Blecharczyk BRIAN Chesky 186+ COUNTRIES +2 MILLION NIGHTS BOOKED ENGLISH, DEUTSCH, ESPAÑOL, FRANÇAIS, ITALIANO, CHINESE, JAPANESE, KOREAN, RUSSIAN CURRENCIES USED 20 20 20 20 20 WORLDWIDE PRESENCE PRIVATE, SAFE & SECURE COUNTRIES W/O AIRBNB LISTINGS SEQUOIA CAPITAL • Y-COMBINATOR YOUNIVERSITY VENTURES SERIES A FUNDING SEQUOIA CAPITAL GREYLOCK PARTNERS SERIES B FUNDING ANDREESSEN HOROWITZ DST GLOBAL GENERAL CATALYST USD • AUD • CAD • CHF • CZK • DKK • EUR • GBP HKD • HUF • ILS • JPY • NOK • RUB • SEK • ZAR

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Page 1: AUD - Airbnbassets.airbnb.com/press/press-releases/Airbnb_FactSheet...TRAVEL! Get your itinerary details immediately upon host confirmation of your request. Contact your host to confirm

AIRBNB

ESTABLISHEDHEADQUARTERSFOUNDERS

AUG. 2008SAN FRANCISCO

COUNTRIES WITH AIRBNB LISTINGS

16000+CITIES

LANGUAGESTRANSLATED

SEED FUNDING

FU NDING

…is a trusted community marketplace for people to list, discover, and

book unique spaces around the world—online or from an iPhone. Whether the available space is a castle for a night, a sailboat for a week, or an apartment for a

month, Airbnb is the easiest way for people to showcase these distinctive spaces to an audience

of millions. By facilitating bookings and financial transactions, Airbnb makes the process of

listing or booking a space effortless and efficient. Airbnb is committed to giving people the

ability to monetize their extra space thereby creating new value in the economy.

Secure payments and bookings – Our secure system facilitates all transactions, ensuring timely remittance

and protection from cancellations

• Balanced reviews – We guarantee reviews are authentic and unadulterated as our system only allows those who have had exchanged services to review one another

• Screen user profiles – Empowers users to research prospective hosts and guests to ensure the best possible experience, hosts are always in control of who books their space

• Connections – By providing accurate contact information, completing a profile, and connecting to our network, we’re able to show your connections within the Airbnb community.

• Identity protection – We do not release host and guest information until reservation is confirmed.

• 24-hour Customer Support team – Provides online and phone support around the clock.

o When a host accepts a reservation, we charge the guest for the reservation right away, but we hold payment until 24 hours after the check-in date

o Guests know their money is safe and don’t have to worry about a property being misrepresented

o Hosts know that they are guaranteed payment in a timely fashion. We can even automate the process of facilitating security deposits and cleaning fees.

o Hosts get paid by ACH direct deposit, PayPal, or check

JOE Gebbia+ +NATHAN

BlecharczykBRIANChesky

186+COUNTRIES

+2 MILLIONNIGHTS BOOKED

ENGLISH, DEUTSCH, ESPAÑOL, FRANÇAIS , ITALIANO, CHINESE, JAPANESE, KOREAN, RUSSIAN

CURRENCIES USED

20 20

202020

WORLDWIDE PRESE N CE

PR I VATE , SAFE & SE CURE

COUNTRIES W/O AIRBNB LISTINGS

SEQUOIA CAPITAL • Y-COMBINATORYOUNIVERSITY VENTURES

SERIES A FUNDING

SEQUOIA CAPITALGREYLOCK PARTNERS

SERIES B FUNDING

ANDREESSEN HOROWITZDST GLOBAL

GENERAL CATALYST

USD • AUD • CAD • CHF • CZK • DKK • E U R • G B P H K D • H U F • I L S • J P Y • N O K • R U B • S E K • ZAR

Page 2: AUD - Airbnbassets.airbnb.com/press/press-releases/Airbnb_FactSheet...TRAVEL! Get your itinerary details immediately upon host confirmation of your request. Contact your host to confirm

BUSINESS M O DEL

GEODESICDOMES

TREEHOUSESCARS BOATS IGLOOSCASTLES VILLAS

Airbnb is 100% free to list and always will be. We make money by providing a robust and secure marketplace for short-term rentals. We facilitate all transactions safely

and securely for our users. We charge hosts 3% of the reservation cost, which covers the transaction processing costs. We

charge guests a fee of 6% - 12% of the reservation cost, the more expensive the reservation, the lower the fee.

TY PES OF SPACE SThere are all types of spaces available to rent through Airbnb.Apartments, homes, private rooms, villas, islands, treehouses, yurts, igloos, cabins, RVs, famous architecture, castles, airplanes, cars, and more.

• Full Featured iPhone App — Brings the whole Airbnb experience to the smartphone: robust search, simple booking, daily Airbnb Deals on incredible properties, “Find a Place tonight” capability for last minute travels, and “What’s My Place Worth?” informing hosts of the market value of their space

• Instant Book — Allows for one-click bookings, eliminating the need for hosts to confirm reservations manually. Currently available for select hosts in San Francisco, New York and Paris

• Collections — Curated and themed selections of inspiring properties for occasions, vacations or browsing entertainment

• Social Connections — With Airbnb Social connections you can now find places to rentin your personal network

Use the search page to find a property. Enter the dates you need and browse by availability. Message hosts with any questions through the onsite messaging system.

FIND YOUR SPACE

BOOK IT Enter your credit card information and click Book It! A host will accept your request within 24 hours and at that point contact information, the address of the property and other important information will be shared.

TRAVEL! Get your itinerary details immediately upon host confirmation of your request. Contact your host to confirm arrival details. After the trip is over, be sure to share your experience by leaving a review.

HOW TO BO O K HOW TO HOST

A D DIT ION A L PRO DUCT FEATURES

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Login and complete your Airbnb profile. List a space by uploading photos, naming a price, and setting availability. Listing on Airbnb is always free.

LIST

CONFIRM Answer guest inquiries using the onsite messaging system. Once you receive a reservation request, go ahead and accept or decline it.

HOST! Contact your guest directly to confirm details. You’ll be paid 24 hours after they check in, and don’t forget to leave a review.

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