ANJALI ARORA Mobile: 9880032529 DOB: 05-04-1992 Email: anjali.arora389@gmail.com

PROFILE SUMMARY

Overall 3.5 years of professional work experience in Telecom and Software domain including:

1.5 years in Telecom domain for ATT, T-Mobile and Rogers customers (Region North America) & 2 years in UI/Web Development, Designing and testing domain for T-Mobile customer. (Region North America) 3 months of on-site Experience in UI Development and Testing Project in Washington, USA.

Hands-on experience of HTML, CSS and JavaScript.

Strong hands-on experience on Web Application Development, Designing and Testing. Knowledge of JQuery framework.

Expertise in debugging existing code using Firebug and Developer Tools.

Experienced in Cross Browser Compatibility issues. Experience in resolving bugs during User-Acceptance Testing along with customer.

Experience in Development and Documentation throughout the entire SDLC. Up to date knowledge with the latest industry trends in UI design and usability.

Experienced in LINUX and UNIX platforms. Also, Red Hat Certified.

Exceptional communication, interpersonal, analytical, troubleshooting and time-management skills.

Adept at all phases of project lifecycle, including requirements gathering and user analysis to information architecture(IA), testing, graphic user interface (GUI) design, and implementation

Sound knowledge of Testing methodologies and Testing Concepts like Waterfall model, Agile model.

Ability to work independently and in a team environment.

SKILL SET HTML5

JQuery

Debugging existing code Scripting & Documentation

Mentoring and organizing

CSS

UI Designing

QA Standards Time Management

JavaScript

UI Development

Linux SQA Testing & Methodologies

WORK EXPERIENCE AND PROJECTS (including ONSITE experience)

ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED December, 2012 – Present

Designation: Web UI Developer

Clients: AT&T and T-Mobile (USA), Rogers (Canada)

Project 1: UI Development, Designing and Software QA Testing of web Application called On-Device Provisioning for T-Mobile, U.S.A. Jan, 2014 – Prese nt Description: Web and mobile application designed for new customers of U.S.A. based T-Mobile operator to activate, manage and cancel their services using mobile data without the intervention of T-Mobile customer care executives.

Responsible for creating the look and feel of the website that meet business and user goals through a positive

user experience. Developed and implemented user interfaces on front end pages that were developed in a professional manner

using HTML, CSS, JavaScript, JQuery. Implementing Modular approach to the code of web application to make each module independent of each other. Creating cross-browser compatible and standards-compliant CSS-based page layouts.

Involved in fixing Front-End issues faced during User-Acceptance Testing.

Maintained quality standards and minimized changes in the QA process. Created new services on the web and mobile site and enhanced the existing ones.

Interacted with business analysts and clients to understand their business models and goals and help define

strategy, content, and features according to their system requirements. Set priorities on tasks and mentoring the team members to encourage timely delivery of every release. Analyzing requirements, implementing test plans, test cases and test processes which results to swift corrective

actions, significant cost savings and fault-free audits.

Tools Used: HTML5, CSS, JavaScript, SOAP UI, SQL Developer, Wire mock (Simulator), WinFiol/Putty. Project 2: Troubleshooting in Operation and Support System for Radio, Core and WRAN Network Dec, 2012 – Dec, 2013

Resolve Customer Service Requests within stipulated period by troubleshooting issues related to Ericsson Operations and Support System for Radio and Core Network (OSS-RC), which includes Performance Management, Configuration Management & Fault Management of Ericsson GSM, WCDMA & LTE network, Solaris Administration, Solaris Volume Manager and OSS Server Backups and WRAN domain, which runs on UNIX platform.

Tools Used: Ericsson Metis – Ericsson Solution Box, WinFiol/Putty, Citrix, SFTP, Software Management Organizer, Common Explorer, Bulk Configuration Management, Alarm List Viewer, Alarm Log Browser, Performance Management Support ONSITE EXPERIENCE

Ericsson Inc. Bellevue, Washington, USA Feb, 2016 – May, 2016

Worked on the development of complicated modules of On-Device Provisioning application such as Updating User Profile, in which user information entered by user is authenticated and then, updated changes are communicated to the database

Also, I performed Quality Assurance Testing of web Application on different devices like Browser, Tablet. In addition to this, I acted as a point of contact between the company and the customer, both in technical and non -technical perspective to understand customer’s requirements and design the UI accordingly. Completed all deliveries before deadline and contributed to the revenue profit of the Company.

CERTIFICATIONS AND TRAININGS

HTML5, CSS, JavaScript, JQuery and Angular JS Training.

HP Quick Test Professional Training.

OSS-RC 13B System Administrator.

REDHAT 6.0 Certified Engineer-Certificate Number: 140-197-930

REDHAT 6.0 Certified System Administrator-Certificate Number: 140-197-930

Ericsson Technical Certification Program (RAN Associate) Certified (LTE & WCDMA RAN Functionality &

Protocols)

EXCEL Telecom Professional Certified by ERICSSON

RECOGNITION AND REWARDS

On-Device Provisioning Top Performer Award, 2016 by Project Manager, Ericsson USA.

Customer Appreciation for completing 2 deliveries in On-Device Provisioning, single-handedly before deadline.

Q2 Achievement Award by General Manager, Ericsson India.

Employee Engagement Award by Director, Ericsson India.

Various appreciations from Customer for exceptional delivery of services

Certified by Ericsson Cultural and Sports Organization. INTERESTS Move towards new technologies/tools -> Angular Js, Data Analysis, Big Data & Data Analytics and adopt to fast paced environment, Table Tennis, Singing, Travelling.

ACADEMICS

COURSE INSTITUTE UNIVERSITY/BOARD YEAR OF PASSING PERCENTAGE

B.TECH Chandigarh Engineering College, Landran P.T.U 2012 81.25