August 2017 AHOY - Apartment Association of Fort … · (CAMT Module – Full Program or Individual Class Fee Required) ... Pg. 22-23 News You Can Use FEATURES Pg. 4 AAFW-NEI Board

August 2017

Stay tuned to the OnSite, HotLine emails, and www.aafw.org for course dates and topics to add to your calendar. Education Subscribers can attend all regular classes offered at no additional charge. Non-subscribers can attend for just $45 per student. Invest in your team today and register online under the Association Education menu!

Fall 2017

* September 14th -- Meth: What YOU Need to Know

* September 20th -- Keep Calm, Save your Job, AND your Residents with Tim Furlong Sponsored by RealAmerica Management, LLC ~

* October 18th & 19th -- Electrical Maintenance & Repair (CAMT Module – Full Program or Individual Class Fee Required)

* October 25th -- Keeping Time: Time Saving Strategies for Maintenance & Office Staff

* November 8th -- Why & How to go Smoke Free!

* November 15th & 16th -- HVAC Maintenance & Repair(CAMT Module – Full Program or Individual Class Fee Required)

* November 29th -- Fair Housing

* December 7th -- Creepy, Crawly Bugs

Maintenance & Manager Roundtables

* September 27th: Manager Wine & Cheese Connection – Hosted & Sponsored by Lake Forest Village

* September 28th: Maintenance Shop Hop – Hosted & Sponsored by Poplar Ridge

* November 28th: Manager Coffee Connection

* December 14th: Maintenance Shop Hop – Sponsored by Precision Concrete

2018 Designations Coming – Plan & Budget Now!

* National Apartment Leasing Professional (NALP) ~ February & March 2018

* Certificate for Apartment Maintenance Technician (CAMT) ~ See page 11 for full details!

* January: Appliance Repair & Interior/Exterior Maintenance

* February: Plumbing Repair & Maintenance

Fall Education Connection Schedule Released!

AHOY ~ AHOY

August 2017 OnSite 3

** NEW CHANGES TO THE BREAKFAST CONNECTIONS ** u ALL Registrations and or Cancellations MUST be made by end of day the Thursday BEFORE the Breakfast.

u Cost of No Show will be charged the FULL Price of the breakfast of $12 per NO SHOW

u Walk-Ins will NOT be guaranteed a seat at the breakfast.

RegistRation & CanCellation PoliCy * FoR aaFW-nei events *

* Breakfast Connections: Registrations & Cancellations MUst be made the Thursday BeFoRe the meeting. The cost of no sHoW’s is $12 Per Person.

* Regular Education Courses: Registration & Cancellations MUst be made 48 Hours PRIOR to the scheduled class. The cost of no sHoW’s is: $10 Per Person for Education Subscribers $45 Per Person for NON Education Subscribers

* Designation Education Courses: Registration & Cancellations MUst be made by the published deadline. The cost of cancellations may vary depending on the designation.

* AAFW-NEI Events: Registrations & Cancellations MUST be made by the published deadline. The cost of cancellations and no sHoW’s may vary depending on the event.

~ Editor’s Corner ~We apologize for any incorrect information within the contents of these pages. Please notify us of any errors we have made and we will make the corrections.

If you have any news to report from your business or community. Drop us a line and we will do our best to include it in the next issue of the OnSite.

The deadline for submissions for The monThly onsiTe is The second friday of The monTh.

Are You Hiring? Place an ad ON our new career center!

Looking for a job? Send us your resume!

We keep resumes on file for 6 months and send it out when AAFW-NEI members searching for NEW team members!

AAFW-NEIPhone Number: (260) 482-2916 E-mail: [email protected], [email protected], [email protected]

*Send us your ad and we will post it on our NEW Career Center and send it out to ALL AAFW-NEI Members!

* Cost is $15 per ad/per week * Ad stays up on our NEW Career Center for 1 week!

4 OnSite August 2017

~ AAFW-NEI Board Members ~ 2017 Executive Officers

For a complete contact listing for Board Members please check out their company listings in the Membership Directory!!! OR If you would be interested in joining our AAFW-NEI Board contact Carole McConnell.

The aaFW-nei OnSite is a complimentary member benefit for aaFW-nei members.

if you are not receiving a copy of the OnSite and would like to, contact Hope Zellers at (260) 482-2916.

Permission for reprints of articles is granted only for those written by AAFW-NEI staff.Provide the author’s name and AAFW-NEI in a credit line as follows: Author/Reprinted with permission of

The Apartment Association of Fort Wayne - NE Indiana, (260) 482-2916.

Other articles must receive copyright clearance from the author or publication noted at the end of the article.If you wish to use the entire article (layout & artwork) from AAFW-NEI, you must also get AAFW-NEI

approval and print this attribution: “As seen in OnSite, Apartment Association of Fort Wayne - NE Indiana.”

aUgUst -- volume 39, issue 7

Carole McConnell, CAM, CFO, PLP

Lake Forest Village

Angela Peoples, CAM Jodie Pearson, CAMCambridge Square

Sherry Shaw, NALP, CAM

Chronister Properties

*President* *Vice President * *Secretary* *Treasurer*

Tammy Brandt, New Generation Management

David Becker, CAMTFlaherty & Collins

Properties

Lynn Exner,CAM

Willow Creek Crossing

Fred Gould, PGPM, Inc.

*Past President * *Board Director * *Board Director * *Board Director *

MJ Harkenrider, CAM

In Good Company LLC

Kevin Hunter, Windows, Doors & More

Angela Rose,Perry Law Office

P.C.

Jeff Vaughan, Vaughan Development

*Board Director * *Board Director * *Board Director * *Board Director *

Scott Perry, Perry Law Office

Beth Wyatt, CAM

AAFW-NEI

Peggy Meyer,AAFW-NEI

Hope Zellers, AAFW-NEI

*Legal Counsel * *Executive Director * *Operations Coordinator *

*Membership Services Coordinator *


taBle oF Contents

CoveR

AHOY ~ AHOY: Fall Education Connection Schedule Released!

ARTICLES

Pg. 9 A Letter from the AAFW-NEI Make Your Associate Membership Count! By Kevin Hunter, Windows, Doors & More

Pg. 21 Letter from IAA - Indianapolis Apartment Association

Pg. 22-23 News You Can Use

FEATURES

Pg. 4 AAFW-NEI Board Members

Pg. 6 Be a Part of the Strategic Plan Guiding the Association by joining the Board!

Pg. 7 Board of Directors Nomination

Pg. 8 Mark Your Calendar: August 2017 AAFW-NEI Upcoming Events

Pg. 10 Chart Your Course for Success ~ Thank You Spring Education Partners

2016 Summit Celebration Spotlight ~ Rookie of the Year

Pg. 11 CAMT Registration Form

Pg. 12 Chart Your Course for Success ~ Education Wrap-Up

Pg. 13 New Member Corner ~ New AAFW-NEI Members

Pg. 14 Who’s Who in the AAFW-NEI ~ Reserve at Dawson’s CreekPg. 15 Who’s Who in the AAFW-NEI ~ Brigadoon Fitness

Pg. 16 August Breakfast Connection Registration

2017-2018 AAFW-NEI Membership Directory Advertiser’s Thank You

Pg. 17 Paparazzi ~ Seen on the Scene June Breakfast Connection Wrap-Up

Pg. 18-19 2017 AAFW-NEI Membership Drive Wrap-Up

Pg. 20 2017 AAFW-NEI Renewing Members

Sorry to See You Go! 2017 Non-Renewing AAFW-NEI Members

Pg. 24-25 Associate Members Buyer’s Guide

Pg. 26 Community Outreach Charity Drive: Tools for School’s Drive

Pg. 27 August Advertiser’s Index


Be a Part of the Strategic Plan Guiding the Association by joining the Board!

The AAFW-NEI Board of Directors is the perfect opportunity to grow as a professional, build your peer network, and give back to the rental industry by leading and guiding the resources and services that the Association provides the membership as well as the community.

Strategic Planning and follow-through has been the focus of our 2016/2017 Board of Directors. This is an exciting time for YOU to be a part of leading the direction and focus of the Association as we continue Strategic Planning into 2018.

A Few New Strategic Initiatives:

• Membership & Programs – Membership Drive Challenge, IRO Open House – Allen County Small Claims,Associates Maximize Your Membership Panel, Ambassadors for New Members & Complete Website Redevelopment

• Board & Volunteer Development – 2017 Board Commitment Pledge & Committee Member Luncheon

• Education – Maintenance Shop Hops, Manager Coffee Connections, Special Seminar with Toni Blake, EducationPartnerships & Membership Survey

Who can be a candidate for the Board of Directors?

• Members that have been involved in the multi-family industry for at least one year.

• Members that are employed with an AAFW-NEI member company in good standing.

• Members that have been involved and supported at least one area of the Association, such as recruiting new members, serving on committees, attending educational seminars and workshops, and any other voluntary participation.

Board of Directors Election for 2018-2019 is October 10th

The 2017 Nominating Committee will submit names of candidates to serve on the AAFW-NEI Board of Directors for the 2018-2019 term at the October 10th Annual Meeting. The election will include 7 Regular Member positions, 1 Independent Rental Owner position and 1 Associate Member position. If you are interested in being nominated as a Director, please contact the Association office to complete a simple one page nomination form. Nominations will be accepted up to the day of the elections and from the floor during the meeting. Any nomination forms submitted to the Association office by September 8th will be included in the October OnSite newsletter.

Dial: 260-497-9110 or 866-497-9110 [email protected]

Fire Extinguishers & Inspections Exit & Emergency Lights Fire Suppression Systems Fire Escape Ladders Fire Hydrant Inspections Fire Extinguisher Cabinets

Extinguisher Co. No. 1 FIRE PROTECTION SERVICES

Contact RICARDO for a free survey & estimate


Board of Directors Nomination

The 2017 Nominating Committee will submit names of candidates to serve on the AAFW-NEI Board of Directors for the 2018/2019 term at the October 10th Annual Meeting. The election will include 7 Regular Member positions, 1 Independent Rental Owner position and 1 Associate Member position. We appreciate your nomination and encourage you to include any additional information with this form. All applications for nomination must be received by our office by 5 pm on September 8th to be included in the October OnSitenewsletter. Nominations will be accepted up to the day of the elections and from the floor during the meeting.

General information:

Name: _____________________________________________________________________________

Company Name: _____________________________________________________________________

Street address: _______________________________________________________________________

City: _____________________________________________ State: _______________ Zip:_________

Phone: ___________________ Fax: _____________________ Email: ___________________________

Experience:

Are you currently serving on any AAFW committee? ________________________________________

If yes, please list which committees you serve on: ___________________________________________

Please list any other association that you currently volunteer for: ________________________________

____________________________________________________________________________________

Additional information:

Why are you interested in running for the Board of Directors? __________________________________

____________________________________________________________________________________

____________________________________________________________________________________

What do you see as the major local and state issues that affect our industry? ______________________

____________________________________________________________________________________

List any skills or experience you possess that you feel would beneficial to the Board of Directors?

____________________________________________________________________________________

____________________________________________________________________________________

____________________________________________________________________________________

Please fax to 260-482-5187 or mail AAFW-NEI, 3106 Lake Ave., Fort Wayne, IN 46805


AAFW-NEI Event Calendar Highlights ~ Mark Your Calendar

8 August BreAkfAst ConneCtion 8 a.m. @ Hotel fort Wayne

national night out Against Crime is the first tuesday in August, which falls on the 1st this year. Criminal activity is a concern within the apartment industry and within our community all year long. one crime alone can dramatically and immediately impact occupancy and bottom line. And because of the density of an apartment community, the potential exposure to criminal activity is naturally greater. How you respond to that potential exposure is what sets you apart!

officer Michael Joyner of the fort Wayne Police Department will be joining us August 8th to share how your entire team can work together to be more aware of and prevent crime at your community and at your business. What can you do to protect yourself, your team members, and your residents? What should your leasing and maintenance teams be on the lookout for on your property? And how do you communicate and answer questions about crime from current and prospective residents?

15 BoArD of DireCtor’s Meeting 8 a.m. @ AAfW-nei Back Building if you have a topic or issue that you would like to talk to the AAfW-nei Board about join us at our monthly Board of Director’s meeting. Contact Beth Wyatt so that she can add you to the agenda!

S M T W T F S 1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30 31

For a complete list of upcoming

events visit www.aafw.org/association/events

Create an AwarenessAchieve Greater Impact Through Creative Advertising Strategies

* Circulation to over 250 Companies

* Full Color Ads in the AAFW-NEI Membership Directory

* Direct Link to Your Website

* Design Assistance


~ A Note From the AAFW-NEI ~ A letter from our AAFW-NEI Board of Director

Make Your Associate Membership Count!

By Kevin Hunter, Windows, Doors & More AAFW-NEI Board Director

Being an Associate member of the Apartment Association of Fort Wayne & Northeast Indiana since 2004 has been a very interesting experience. Here are a few tips on making your Associate membership count!

1) Just signing up and paying your annual dues won’t do much for you.

2) A commitment to breakfast meetings monthly is how you get to know a lot about the key individuals and different organizations. Just mark your calendar for the second Tuesday of each month from 8 to 9:30 like a reoccurring sales call. Nowhere else can you meet with at least 7 other business contacts in just an hour and a half and enjoy a buffet breakfast!

3) Volunteering to be on a committee will allow you to get to know key members of the Association, gain referrals, and ensure fellow members keep you in mind for their next project.

4) Advertising in the OnSite newsletter, annual Membership Directory or online on the website consistently helps promote your goods and services.

5) Sign up to be a speaker or sponsor of a breakfast meeting or education session. Inexpensive way to capture all attendees’ attention.

6) Call on members. Be careful on your timing, and cookies / treats can go a long ways to building a relationship.

7) Regardless of how small the job may be that a maintenance supervisor or property manager asks you to look at, go and be attentive and give it your best shot. Follow up with them and understand that it takes time to build the relationship.

If any new or existing Associate member would like to discuss with me how they can take advantage of their membership, I would certainly make time to do so.

Kevin Hunter President Windows, Doors & More 269-422-7077 [email protected]

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LET US HELP PROTECT YOUR DREAMS.

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Chart Your Course For Success

A Big Thank You to our 2017 Spring Education Partners! With their sponsorships we were able to host great instructors, offer valuable certifications

and provide refreshments at classes! Toni Blake ~ Penny Jar Marketing

Flaherty & Collins Properties

Maintenance Shop Hop ~ March Knot Just Decks

CAM Breakfast ~ MarchPrecision Concrete

CAM Lunch ~ March Paul Davis Restoration

CAM Breakfast & Lunch ~ April Hays & Sons Complete Restoration

Fair Housing A to Z ~ Perry Law Office P.C.

EPA Section 608 Class & Exam ~ April Edge Supply

EPA Section 608 Class & Exam ~ June Precision Concrete & Paul Davis Restoration


Technical Courses The five technical courses take place in the classroom, with instructors presenting core concepts and procedures. These activities will include discussions and hands-on activities, followed by online practice scenarios which allow you to play the role of a maintenance technician in realistic situations.

Electrical Maintenance & Repair October 18 & 19, 2017 • 9:00am – 4:00pm This course provides the solid foundation in electrical work that learners must have to be successful on the job, especially when working with appliances and HVAC. Content includes understanding systems and circuits; switches, receptacles, and fixtures; using meters; making diagnoses and repairs; following regulations; and safety issues.

Heating, Ventilation and Air Conditioning Maintenance & Repair November 15 & 16, 2017 • 9:00am – 4:00pm This course teaches students how various heating and air conditioning systems work, as well as how to maintain and repair these systems.

Appliance Maintenance & Repair January 24, 2018 • 9:00am – 4:00pm This course teaches students how to install, diagnose and repair the key appliances that they will encounter on the job.

Interior - Exterior Maintenance & Repair January 25, 2018 • 9:00am – 4:00pm This course gives learners what they need to know to keep the interior and exterior of the buildings on their property in excellent shape, both through repair and preventive maintenance. This course also teaches students how to perform “make-ready” activities, and gives them helpful checklists to use on the job.

Plumbing Maintenance & Repair February 21 & 22, 2018 • 9:00am – 4:00pm This course teaches students how to maintain and repair plumbing systems and fixtures. Content includes an overview of the systems; key materials and equipment; pipes, fittings, and valves; and fixtures and appliances.

CAMT integrates online coursework, in-classroom study, and hands-on learning, providing a great introduction for new maintenance professionals and a refresher for the veteran technician. It gives these professionals the knowledge and tools necessary to run an effective maintenance program and pave a career path towards success. Maintenance expenses are the single largest controllable element in any operating budget, making this course an important component for your property’s success!

Take the entire course if you are motivated to not only earn the CAMT certificate, but also want to increase your technical, business, and personal development skills while immediately improving on-the-job performance. Or if you need only specific skill sets, take the modules you need – Electrical, HVAC, Plumbing, Appliance Repair, or Interior/Exterior Maintenance.

Earn your Certificate for Apartment Maintenance

Technicians and advance your career in apartment

maintenance TODAY!

Yes! Register me for CAMT Courses!q Full CAMT Course - $899

Individual Course Modules are $249 each:

q Electrical Maintenance & Repair

q HVAC Maintenance & Repair

q Appliances Maintenance & Repair

q Interior/Exterior Maintenance & Repair

q Plumbing Maintenance & Repair

Prices listed are AAFW-NEI Member rates. Education Subscribers receive a 10% discount.

Name:

Company:

Phone:

Email:

Authorized by:

Cancellations for the full CAMT course after September 30, 2017 will be charged $399.

Substitutions accepted at any time.Class presented by the Apartment Association of Fort Wayne-NEI in conjunction with the National Apartment Association

Education Institute. For more details call 260-482-2916 or visit http://www.naahq.org/learn/education/designation-programs


Chart Your Course For Success ~ Education Wrap-Up ~

~ Mystery Shop Secrets ~ Thank You Pam Roberts with edge2learn for teaching this class!!

~ Domestic Violence Rights & Resources ~ Thank You to the Women’s Bureau and the YWCA for the eye-opening seminar!!

Domestic Violence – Did You Know?* It takes on average 7 times of violence before someone will leave a situation

* 1 out of 3 people will be a victim or abuser before the end of college

* Domestic Violence is the most underreported type of crime

* YWCA handled over 7,000 calls for help in 2016

3 top professionals that are abusers: Police, Military Background, & Pastors

Leading cause of injury & death to pregnant women is Domestic Violence


New Member Corner ~ New AAFW-NEI Members

Please join us in welcoming our NEW AAFW-NEI Members!

The Associates and Regular Member listed joined the AAFW-NEI in June & July 2017. We would like to welcome them and encourage them to

take advantage of the many benefits of their Association Membership. Please take a moment and seek them out at future events and meetings!

~ REGULAR MEMBER ~CityScape FLATS Apartments.com ECC Horizon

1250 Ewing StreetFort Wayne, IN 46802Phone: (260) 415-8111Email: [email protected] Company: Flaherty & Collins PropertiesUnits: 163Type of Community: Conventional

Contact: Dana Clark322 Oxford CourtMaumee, OH 43537Cellphone: (419) 308-6742Email: [email protected]: www.apartments.comDescription of Business: Internet Listing Service for Apartment Communities

Contact: Phillip Ball8383 Craig Street #110Indianapolis, IN 46250Phone: (317) 595-4400 Cell: (317) 809-9877Fax: (317) 595-9899Email: [email protected]: www.ecchorizon.comDescription of Business: Meth/Illegal Drug Lab Inspections & Remediation, Mold, Lead Based Paint, Asbestos, Radon, Environmental Consulting

~ ASSOCIATE MEMBERS ~First Federal Bank of the Midwest Precision Glass Squeaky Clean

Professional CleaningContact: Eric Clark1595 West Dupont RoadFort Wayne, IN 46835Phone: (260) 489-3036Fax: (260) 490-8121Email: [email protected]: www.first-fed.comDescription of Business: Banking: Personal & Business Deposit Accounts, Loans, & Credit Cards

Contact: Mike Parks5405 Illinois RoadFort Wayne, IN 46804Phone: (260) 432-9222Fax: (866) 883-5033Email: [email protected]: www. precisionglassfw.comDescription of Business: Glass Repair & Replacement for Autos, Homes & Businesses, Custom Shower Doors, Insulated Units, & Custom Mirrors

~ ASSOCIATE MEMBERS ~

Contact: Darlene Alexandersen & Jennifer Outman345 Dalgren AvenueFort Wayne, IN 46805 Phone: (269) 816-5600 (Darlene) (269) 718-9249 (Jennifer)Email: [email protected] [email protected] of Business: Cleaning Service

BusinessSlow?

Advertise inthe OnSite!Contact Beth at260.482.2916or via e-mail [email protected] advertising rates


Who’s Who in the AAFW-NEI ~

What has been some of the best advice you have been given and by whom?

Reserve at Dawson’s CreekManager: Jessica Zieg, CAM

Maintenance Supervisor: Adam Ickes 401 Augusta Way; Fort Wayne, IN 46825

Phone: (260) 416-0840; Fax: (260) 490-8478E-mail: [email protected]

Website: www.thereserveapts.com274 Units Conventional

Management Company: Flaherty & Collins PropertiesHow would your residents

describe Reserve at Dawson’s Creek?

What is ONE year in your life you would relive?

What are 3 special features at Reserve at Dawson’s Creek?

What 4 words describe the whole staff at your community?

Welcoming, pleasant, clean, conveniently located and awesome maintenance.

Positive * Outgoing * Motivated * Hard Working

Probably 25. For whatever reason I’m pretty sure I recall feeling on top of the world that year.

* 14 Unique Apartment Floor Plans

* Our Fun Filled Resident Events

* My amazing staff that brings a positivevibe to anyone who walks through the door

What 2 things do you enjoy about your job in the apartment industry?

I enjoy making people happy with calling our community home & meeting new people every day, whether it’s new

vendors or new residents etc..

What is something you and your staff do to help relieve stress/

slow times at the office?

Dairy Queen

Robert Stanley once told me I need to stop taking things so personally because I used to get really upset if someone was

angry or unhappy. I’ve had to tell myself that some people aren’t always necessarily mad at me, they just needed someone to vent

to and I happened to be the one there at that time.

What is or has been your favorite

event thrown?

Our annual Pool Party!!!

How do you as a Manager impact your staff?

I try to stay positive in any situation. I try to be a good role model and keep them learning so they will continue to grow in

the industry. My staff rocks, they will all continue to do big things.

If someone wrote a biography about you, what would the title be?

How the hell is she stable?


Who’s Who in the AAFW-NEI ~

Describe how Brigadoon Fitness began:

How long has Brigadoon Fitness been in business, when

were you established?

Brigadoon Fitness acquired Hotel Fitness with the goal

to expand into other industries beyond hospitality.

Contacts: Kevin Feldman, VP Sales & Marketing

1818 Research Drive; Fort Wayne, IN 46808Phone: (260) 434-2412; Fax: (260) 434-2419

E-mail: [email protected]: www.BrigadoonFitness.com

Sales, Installation of Fitness Equipment, Accessories, Pool & Patio Furnishings.

How did you come into your profession at your

Brigadoon Fitness?

I have been a part of the Fort Wayne business community for many years in

a variety of sales, marketing and management roles. I was hired by

Brigadoon to lead and manage our growth and expansion efforts.

We don’t really have a formal motto, but

we’re definitely changing the way the industry

does business.

Does Brigadoon Fitnesshave a motto?

Do you sing aloud when in the car by yourself?

I sing in the car whether I’m by myself or not!

What do you/co-workers do to help relieve stress at work?

We work out! We have a great fitness equipment

showroom that doubles as an employee fitness center.

What has been the best advice you have been given?

Lead by example and never give anyone a reason to question

your integrity or work ethic.

What is the best part of your job?

We have a terrific group of employees

all committed to a common goal.

We are known as the place to purchase high quality commercial fitness equipment at a great value. Our customer service is incredibly responsive, our prices are hard to beat and our lead times are the

shortest in the industry.

Four words that describe Brigadoon Fitness:

Integrity*Committed* Driven*Philanthropic

two special features of your business:

We lead by example with high integrity and an

unmatched commitment to serving our customers.

What about the aaFW made you want to join? How does the aaFW impact your business?

We value any Trade Association that provides avoice and important resources to our customer base.

Our membership with the AAFW allows us to support our customers and in return, provide exposure

for the products and services we offer.

two things that Brigadoon Fitness is known for:

Brigadoon Fitness was established in August of 2012 with the acquisition of Hotel

Fitness, which has been in business for nearly 25 years.


August 8th Breakfast Connection:

Crime Awareness & Prevention8 a.m. @ Ramada Plaza

$8 per person or 1 Breakfast Coupon per person

National Night Out Against Crime is the first Tuesday in August, which falls on the 1st this year. Criminal activity is a concern within the apartment industry and within our community all year long. One crime alone can dramatically and immediately impact occupancy and bottom line. And because of the density of an apartment community, the potential exposure to criminal activity is naturally greater. How you respond to that potential exposure is what sets you apart!

Officer Michael Joyner of the Fort Wayne Police Department will be joining us August 8th to share how your entire team can work together to be more aware of and prevent crime at your community and at your business. What can you do to protect yourself, your team members, and your residents? What should your leasing and maintenance teams be on the lookout for on your property? And how do you communicate and answer questions about crime from current and prospective residents?

Registration deadline is Thursday, August 3rd at 12 Noon! Call Hope Zellers at (260) 482-2916 to make your reservation!

Connect the Dots of the AAFW-NEI Membership

THANK YOU!!

* American Family Insurance

* American Home Store Furniture

* Commercial Floor Coverings/City Carpet Inc.

* CORT

* CSC Serviceworks

* ECC Horizon

* Extinguisher Co. No. 1

* Great Lakes Laundry/Great Lakes Commercial Sales Inc.

* Jetz Service Co.

* K Kern Painting Toledo LLC

* MidWest America FCU

* NHance Wood Refinishing

* Perry Law Office

* Precision Concrete

* Priority 1

* State Farm Insurance - John Carr

* Steamatic of Fort Wayne

* WASH Multifamily Laundry Systems, LLC

* Wayne Pipe & Supply

August Spotlights ~ Apartments.com & Office Concepts

Membership Directory & Buyer’s Guide

Apartment Association of Fort Wayne -

NE Indiana

A Big Thank You to the following AAFW-NEI Associate Membersfor their advertisements in the 2017-2018 edition of the Membership Directory & Buyer’s Guide. Advertising dollars help us ensure every

Apartment Community, Independent Rental Owner and Management Company member receives multiple copies of the directory!

The directory is an invaluable resource for our members to use on a daily basis as they run their properties.


Paparazzi -- Seen on the Scene

~ June Breakfast Connection Wrap-Up ~

Marc Yoder & Bret Beeher with Leisure Pool & Spa Supply joined us in June to share some tips on Pool Safety Regulations, What’s New with Pool Maintenance,

along with ideas for Pool Party Fun! A Big Thank You to all of the AAFW-NEI members for their generosity with bringing School Supplies to the June meeting!


422-7447Toll Free 800-232-4956

1220 Edsall Ave.; FortWayne, IN 46803www.steamaticfw.com

The Healthy HomeAuthority�Air Duct Cleaning

�DryerVent Cleaning� Furniture Cleaning

�Tile & Grout Cleaning�Carpet Cleaning

�Drapery Cleaning

24 Hour Emergency ServicesWater, Fire, Mold, Storm Damage, Remediation,

Insurance Loss & Re-Construction

(260) 469-33235532-A Saint Joe Road - Fort Wayne, IN 46835Emai: [email protected]

No Fee Unless We Collect!

Angela Rose

Collections ...It’s What We Do!

Collections - Evictions - WillsSocial Security Disability - Estates

R. Scott Perry Thomas Knight Jana M. Lange Ramon S. Perry III

5532 Saint Joe Road - Fort Wayne, IN 46835www.perryoffice.net - Angela B. Rose, Administrator

(260) 483-3110

New Business Card Ads for 2017

Thank you to everyone that participated in the 2017 Membership Drive Challenge!!!

* Emily Adkins, Paul Davis Restoration

* Tammy Brandt, New Generation Management

* Mike Doyle, Lake Forest Village

* Camille Garrison, Kingston Healthcare

* Ben Knipp, NHance Wood Refinishing

* David Lamb, RealAmerica Management, LLC

* Carole McConnell, Jehl Apartments LLC

* Jodie Pearson, Cambridge Square

* Sherry Shaw, Chronister Properties

* Jill Minier, Windsor Oaks

* Karen Potter, ProFed Credit Union

* Jackie Reichard, Centennial Townhomes

* Angie Rose, Perry Law Office P.C.

A special shout-out to Carole, Karen, Sherry, & Jackie – their referrals led to NEW MEMBERS!

32 Prospective Members Contacted

7 Prospective Members attended a Breakfast Connection

6 New Association Members!!!

Curious about the Challenge???

Final Results:

Membership: 2 Board: 2 Staff: 2

Thank you to everyone that came to celebrate our Membership Drive at our Drive-In Lunch on July 18th!!

Special THANK YOUS to several companies that helped with lunch!CertaPro Painters – Frisbee Plate Holders

Montrose Square & Poplar Ridge – Chips & Cookie Cottage CookiesLake Forest Village & Windows, Doors & More – Gift Cards for our 4 Members that brought in new members

Perry Law Office P.C. – 2 Gift Cards for our RSVP Drawing

Check out page 19 for a Drive-In Lunch Wrap-Up! a a a a a a a a


2017 Membership Drive Challenge

Board Cooking Lunch for Membership


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BaCkgRoUnD Over the last two years many housing providers were having their occupancy policies challenged. The Keating memo, which has been HUD’s policy since 1998, when congress mandated that HUD adopt this as the official policy, suggests that an occupancy of two persons per bedroom, as a general rule, is reasonable under the fair housing act.

While the Keating Memo seems to establish a two-per-bedroom “safe harbor,” it goes on to recommend that when evaluating a case challenging residential occupancy standards under the Fair Housing Act, investigators should also consider “special circumstances” that may apply to the particular property or unit. The special circumstances include (1) the size of bedrooms and the unit, (2) the age of the children, (3) the configuration of unit, (4) other physicallimitations of the complex, (5) state and local laws, and (6) other relevant factors. 63 Fed.Reg. 70257.

Fair Housing advocacy groups have been interpreting the Keating Memo very broadly and have been filing complaints saying that a strict two persons per bedroom policy is a violation of fair housing laws and has a disparate impact on families with children. They have taken the position that occupancy should be determined by looking at local codes (absent of a state code). These codes tend to be overall occupancy loads of units which require a certain amount of square feet per person. When these codes are used this allows for full time occupancy in areas such as the dining and living rooms and substantially increases the overall occupancy of the units.

In order to clarify and protect members’ interest so that you are able to establish a reasonable occupancy standard to prevent overcrowding, IAA asked the state legislature to establish minimum occupancy standards, that are presumed reasonable and that align with federal guidance.

Beginning on July 1, 2017 the below state-wide occupancy standard will go into effect.

seC. 7. (a) The residential landlord-tenant statute (as defined in iC 32-31-2.9-2) does not prohibit an owner or landlord from refusing to rent a rental unit on the basis of a reasonable occupancy standard.

(b) For purposes of this section, an occupancy standard is presumed reasonable if:

(1) it permits two (2) individuals per bedroom; and (2) the owner or landlord: (a) does not include infants less than one (1) year of age in the individuals per bedroom count under subdivision (1); and

(B) increase the number of individuals per unit by considering whether the configuration of a unit includes a: (i) den; (ii) library; (iii) finished basement; or (iv) loft; that could reasonably be used as a sleeping area, unless doing so would violate applicable state and local codes, including fire codes.

(c) an owner or landlord is not required to consider a kitchen, dining room, living room, bathroom, hallway, or closet as a sleeping area.

This information is not intended as legal advice. You shouldcontact your attorney to obtain advice or guidance on your specific occupancy policy.

to: IAA & AAFW-NEI Members

From: Lynne Petersen, CAE, President

Re: New State Occupancy Law to go into effect


news you Can Use ~ Have you heard the latest?

New Report Highlights the Need for 4.6 Million

Apartments By 2030

New research from Hoyt Advisory Services, commissioned by the National Multifamily Housing Council and the National Apartment Association, paints a dire picture of apartment availability between now and 2030.

According to the report, the U.S. housing market will need 4.6 million new apartment homes across a range of price points by 2030. GlobeSt.com’s Erika Morphy writes that “apartment industry is quickly exceeding capacity.” Overall, nearly 39 million people live in apartments.

“In fact we can rewrite the entire narrative that the multifamily sector is in danger of being overbuilt,” writes Morphy. “The research has found that it will take building an average of at least 325,000 new apartment homes every year to meet demand; yet, on average, just 244,000 apartments were delivered from 2012 through 2016.”

While no markets have enough supply to meet demand, some metros fare worse than others. Paula Munger, NAA’s director of Industry Research & Analysis told Morphy that Raleigh, will need 69% more supply over the next 13 years.

“Charlotte, Austin, Vegas and Orlando -- they will need 40% or more [new supply] over what they currently have,” Munger says.

On top of the need to deliver new projects, the industry also has 11.7 million aging apartments in need of renovation. These construction and renovation projects will provide a boost to the US economy, according to NMHC Director of Research Caitlin Walter. Already, apartments and their residents contribute $1.3 trillion to the economy and generate about 12.3 million jobs annually, according to the NMHC.

to learn more about vision 2030, visit

www.weareapartments.org.

Digested from Globe St


news you Can Use ~ Have you heard the latest?

800-436-7510 • WhyCallPaul.com

THERE’S NEVER A GOOD TIME FOR PROPERTY DAMAGE.

Whether its water, fire, mold, storm, or other peril, you may be left feeling helpless. Paul Davis is here to assist

you in your time of need. We have the training and expertise necessary to completely restore your property fast. Paul Davis is also a trauma and hazmat certified firm.

FIRE • WATER • MOLD • STORM

HUD awards $127M for lead and other home hazardsThe U.S. Department of Housing and Urban Development (HUD) recently announced awards of more than $127M to 48 states and local government agencies for lead-based paint hazard control grant programs. The State of Indiana received $3.4M in funding to reduce lead and will be used to abate lead hazards in 240 housing units within South Bend, Fort Wayne, Gary, East Chicago, Evansville, and Indianapolis.

Familial status discrimination in housing, new charts to help guide polices

The National Apartment Association and National Multifamily Housing Council, in conjunction with nadeen green from For Rent Media Solutions, recently released several charts to assist properties with fair housing questions surrounding familial status. The charts cover swimming pool rules, curfews and supervision, and amenities. Familial status discrimination has become a focus of testers and advocates in Indiana so the charts should be used to aid owners and operators when evaluating their policies.


A A & B CONSTRUCTION, LLC ...............................(260) 432-6860AARDVARK PEST CONTROL ...............................(260) 471-2800AMERICAN FAMILY INSURANCE ....................... (317) 577-2722AMERICAN HOME STORE FURNITURE .............. (260) 442-0300AMRENT ............................................................ (317) 508-9531 ANTHONY WAYNE CREDIT ADJUSTERS............. (260) 423-9574APARTMENTS.COM ...........................................(419) 308-6742APEX ELECTRIC, LLC ...........................................(260) 739-5948ASPHALT MAINTENANCE SERVICE ....................(260) 422-6068ATI ENERGY GROUP, LLC ...................................(800) 456-3837

BBED BUG DESTROYERS ......................................(260) 445-7815BETTER BUSINESS BUREAU ...............................(260) 423-4433BGI FITNESS ...................................................... (317) 813-2242BND COMMERCIAL ........................................... (260) 407-0900BRIGADOON FITNESS ........................................(260) 434-2412BUG FREE PEST CONTROL, LLC ..........................(260) 399-6189

CCARPET ONE ...................................................... (260) 489-4584CERTAPRO PAINTERS .........................................(260) 494-1412CFS INC.-FLOOR COVERING SPECIALISTS ...........(260) 456-3922CLASSIC PRODUCTS CORP. ................................(260) 484-2695COMCAST ......................................................... (260) 215-5309 COMMERCIAL FLOOR COVERINGS, INC./ CITY CARPET OUTLET, INC. ...........................(260) 442-2773CORT .................................................................. (877) 467-8268CSC SERVICEWORKS ......................... (800) 590-0036 EXT. 5510

DDELUXE GLASS, INC. ..........................................(260) 482-9469

EECC HORIZON ..........................(317) 595-4400/(317) 809-9877EDGE SUPPLY .................................................... (866) 715-3343EXTINGUISHER CO. NO. 1 ..................................(260) 497-9110

FFAST SIGNS ........................................................ (260) 373-0911FCL SECURITY ..................................................... (260) 482-5292FIBER X LLC ........................................................ (317) 565-6010FIRST FEDERAL BANK OF THE MIDWEST ...........(260) 489-3036FORRENT.COM ................................................. (317) 915-1181FORT WAYNE NEWSPAPERS ..............................(260) 461-8349

GGREAT LAKES LAUNDRY/ COMMERCIAL SALES, INC.............................(800) 821-8846

HTHE HARMON GROUP, LLC ................................(317) 370-4414HAYS & SONS COMPLETE RESTORATION ..........(260) 471-9110HD SUPPLY FACILITIES MAINT. ..........................(800) 431-3000HOME LUMBER .................................................(260) 493-4436HYLANT GROUP .................................................(260) 969-3900

IiAB FINANCIAL ...................................................(260) 469-6278

JJETZ SERVICE CO., INC. ......................................(317) 359-9968

KKINGSTON HEALTHCARE ...................................(260) 415-7741K KERN PAINTING TOLEDO, LLC .........................(419) 966-0812 KONE ELEVATOR ................................................(260) 484-9586KNOT JUST DECKS ..............................................(260) 745-0337

LLANDART, INC. ...................................................(260) 413-4881LAWNSCAPE LAND MANAGEMENT, INC. ..........(260) 749-8611LEE SUPPLY CORP. .............................................(260) 471-6433LEISURE POOL & SPA SUPPLY INC. ....................(574) 457-4532LINCOLN PRINTING ............................................(260) 424-5200

Continued on page 25

Associate Members of the AAFW-NEI

Contact An Associate Member for Your Next Bid!


Associate Members of the AAFW-NEI

Contact An Associate Member for Your Next Bid!

Continued from page 24

MMBA PAINTING, LLC ...........................................(260) 241-7359MIDWEST AMERICA FCU ...................................(260) 423-8251MIRACLE METHOD ............................................(216) 337-0708

NNHANCE WOOD REFINISHING ...........................(260) 341-6671

O OFFICE CONCEPTS .............................................(260) 484-0451OLD NATIONAL BANK ........................................(260) 310-6613

PPAUL DAVIS RESTORATION ...............................(260) 436-7510PERRY LAW OFFICE P.C. .....................................(260) 483-3110PNC BANK .......................................................... (260) 441-8782POOPRINTS OF NE INDIANA ..............................(260) 433-1899PPG PAINTS ...................................................... (260) 213-6759PRECISION CONCRETE, INC. (Mark) ...................(616) 403-1140PRECISION CONCRETE, INC. (Don) .....................(317) 695-3271PRECISION GLASS ..............................................(260) 432-9222PRIORITY 1 ......................................................... (260) 497-7993PROFED CREDIT UNION .....................................(260) 496-1312PROFESSIONAL CARPET CLEANING ...................(260) 489-0675PROTECHS, INC. ................................................ (260) 471-3165

RREPUBLIC SERVICES ...........................................(260) 442-3226RYAN FIREPROTECTION .....................................(260) 224-2734

SSEARS COMMERCIAL ........................................(260) 486-7329SHERWIN WILLIAMS, CO. - (PAINT) .................. (260) 459-2444SHERWIN WILLIAMS, CO. - (FLOORING) ............(260) 348-5226SPRINGFIELD RESTORATION & REMODELING ...(260) 657-3351SPRINT ............................................................... (317) 660-2270SQUEAKY CLEAN ......................(269) 816-5600/(269) 718-9249STATE FARM INSURANCE ..................................(260) 489-3838STEAMATIC OF FORT WAYNE ............................(260) 422-7447STEWART, BRIMNER, PETERS & COMPANY INC. ............................(260) 482-6900

TTALON RESTORATION & CLEANING, INC. ..........(260) 748-4545TOBACCO FREE ALLEN COUNTY ....................... (260) 373-4276TRANE RESIDENTIAL SOLUTIONS .........................(800) 228-7263/(317) 900-9738TRANSUNION RENTAL SCREENING SOLUTIONS .....(260) 755-5377/(636) 288-2569

WW.C. BORCHELT & SONS ........................................... (260) 485-3412WASH MULTIFAMILY LAUNDRY SYSTEMS, LLC .....(800) 521-9938/(616) 295-2790WAYNE PIPE & SUPPLY ............(260) 423-9577/(260) 415-5612WILMAR...................................(630) 618-0014/(630) 618-0014WINDOWS, DOORS & MORE .............................(260) 422-7077

apexfwa.com; [email protected] Box 12404; Fort Wayne, IN 46863

The Solution to Your Electrical Needs is Here

(260) 387-7205


Community Outreach’s Salvation Army Tool’s for School Drive

Don’t forget to bring school supplies to the August Breakfast Connection on August 8th!!

Community Outreach will be collecting the following items for the Salvation Army’s Tool’s for School Drive:

BackpacksCalculatorsCrayons

Colored PencilsErasers

FoldersGlue Stick & Bottles

MarkersPaper -

Loose Leaf & Notebooks

PencilsPens

Protractors Rulers

Scissors

For every school supply that you bring to the breakfast you will have a chance to win a gift card! Each item you bring will be worth 1 drawing ticket.

No time to shop? No problem! Simply bring your cash or check donation

to the breakfast and we will do the shopping for you!

OnSite Adver tising DirectoryPlease take a look at the following AAFW-NEI Members who help support

the AAFW-NEI with their advertisements in this months issue of the OnSite!

* Aardvark Pest Control ........................ Page 26

* American Family Insurance .................. Page 9

* American Home Store Furniture/ City Carpet Outlet, Inc. ........... Back Cover

* Apartments.com ................................... Page 21

* Apex Electric LLC .............................. Page 25

* Asphalt Maintenance Service ............... Page 6

* Extinguisher Co. No. 1/Priority 1 ......... Page 6

* Great Lakes Laundry/Great Lakes Laundry Sales ................. Page 22

* Jetz Service Co. Inc. ......... Inside Front Cover

* NHance Wood Refinishing ................... Page 24

* Paul Davis Restoration ....................... Page 23

* Perry Law Office .................................. Page 18

* Steamatic of Fort Wayne ..................... Page 18

* Squeaky Clean ...................................... Page 13

* Windows, Doors & More ..... Inside Back Cover

If you would like to adver tise in the OnSite ca l l Beth Wyat t today!!!

PRST STDU.S. POSTAGE

PAIDFort Wayne INPermit 1347

Documents

August 2017 AHOY - Apartment Association of Fort … · (CAMT Module – Full Program or Individual Class Fee Required) ... Pg. 22-23 News You Can Use FEATURES Pg. 4 AAFW-NEI Board