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Volume 32 No. 8August 2017
A Publication of the Automotive Service Association – Houston, Texas
Page 3
President’s Corner
Officers and Board
Page 4
July Meeting Recap
July Raffle Winners
Page 6
ASA Associate Members
Page 7
ASA Training 2017
Page 8
Looking For Board Members
How To Find Us
Automotive Service AssociationHouston ChapterPO Box 925007
Houston, TX 77292-5007Need info about ASA?
Call one of the board members on page 3or contact Rebecca Johnson,
ASA Administrator
Phone: 713-387-9214 • Fax: 713-862-7654
www.asahoustontexas.com
Dinner: 6:30 p.m. Meeting: 7:00 p.m.$15 member $20 non-member
Fratelli's Ristorante1330 Wirt Road • Houston, TX 77055
MONTHLY MEETINGON THE INSIDE
Tuesday, August 8, 2017
ur speaker, Rick Layton, with Diagnostic on Wheels will administrate a Catalytic
OConverter Presentation. “How They Function And How To Use Scanner Data To Evaluate And Diagnose.”
RESERVE YOUR SEAT TODAY!
RICK LAYTONCatalytic Converters;
How They Work, How They Fail,How To Diagnose
1-800-RADIATOR & AC
presents
Page 2
ASA Houston - Shop Talk August 2017
February 2017
Page 3
Officers & Board2017 - 2018
Donated and created by KUKUI
Check out the ASA Houston Website
www.asahoustontexas.com
With shop locator function that can help motorists find your shop!
PresidentChuck StasnyHouston AAMCO Car [email protected]
President ElectSTILL LOOKING FORSUITABLE CANDIDATE.PLEASE CONSIDER.
TreasurerKathryn van der PolAdolf Hoepfl & Son [email protected]
SecretarySTILL LOOKING FORSUITABLE CANDIDATE.PLEASE CONSIDER.
Shop Talk EditorDan TidwellTentmaker Graphic [email protected]
Board MembersJohn Ferrata, NLine AutomotiveRobert Gruener, Autotechtronics By RobertChris Newhouse, Ray's Auto ElectricMario Rodriquez, Mario's AutomotiveKevin Spencer, A&B Auto Electric, Inc.Sybren van der Pol, Adolf Hoepfl & Son Garage
Please see the announcement on page 8 about the critical need for
officers and board members.
PRESIDENT’S CORNER
Similar to the unavoidable death and taxes, computers inevitably will suffer from hard drive
failures or ransomware. It is only a matter of time before you are faced with a hard drive failure. Ransomware enables the thieves that used to knock on your door, to attack you online. And, they don't even need to be close by.
Fortunately, both are easy to avoid or mitigate by implementing a few best practice measures in your shop which are described below.
Hard drive failure is similar to an automotive battery; regardless of quality, sooner or later we know the battery will fail. Although we have predictive battery testers, most wait until it fails to replace. Same is true for hard drives, although we can be test for defects; we often wait until failure to address. Regular and accurate back up of your data to restore after the failure is your only defense. One way to accomplish would be using online services such as Idrive or Carbonite. Another local option would be to purchase a USB or network hard drive specifically built for the task. Most come with free software to ease the backup process. The down side of local back up is that your back up data is usually stored on site so if a disaster strikes, your data is likely to be included in the destruction.
Ransomware is better prevented than remedied after the attack. A lack of prevention usually requires a complete restoration from back up data. Hopefully, you have back up data. Proactively placing good virus and malware protection on every machine in your business system is your best approach. And don't forget those portable and home devices.
The last recommendation would be to educate computer users about dangers of clicking on links found in unsolicited emails. No matter how good your virus and malware software is, there are always those that get through. Educating employees is a must as I found just few weeks ago when I received an email from UPS about a package delivery. I showed it to my daughter as I bragged about suspecting as malware and deleting rather than clicking on that link. She acknowledged getting the same email and also deleted. Unfortunately, I learned not all my employees were that astute when I heard “Chuck there is a big message on my screen that says all my data has been encrypted”. Just so happens, he was using a newly added machine to the network with only windows defender and no scheduled backups. There was no recourse except to hire a professional to get rid of the ransom ware and restore the encrypted data. I was lucky it only cost me $300.
Learn from my mistakes - back up your data and invest in quality virus and malware prevention today.
Chuck Stasny,Chapter President,
Houston AAMCO Car Care
A Click from Disaster
ASA Houston - Shop Talk August 2017
Vic Tarasik, former owner of Vic's Precision Automotive in The Woodlands, was last month's speaker. Vic's success while operating the 14 bay shop for nearly 30 years earned him the expertise he now shares
with other shop owners as a Major Accounts Director with RLO Training.
The business management, finance, and leadership skills he acquired during those 30 years make this position perfect for him. His ties to RLO Training's Bottom-Line Impact Group™ began when he was a shop owner where he was twice awarded the Member Excellence Award for being the top shop in his group
Savvy business owners constantly look for simple ways to gauge their operations. Using comparisons from successful businesses can help manage yours. Vic included several benchmarks in his presentation because he believes that knowing and pursuing obtainable targets is one of the four corners of business success. Inventory management, shop sales and customer service staff, and technical team and equipment were the remaining cornerstones
Vic thought an experienced technician should be able to flag 90% of the hours available. It would be reasonable to expect a tech working 40 hours to consistently bill or flag 36 hours per week. Another pertinent benchmark would be for every dollar of labor, the customer should be spending about 80 cents in parts. Vic thought diagnostic time should be sold at double the hourly rate because you are typically using your best technician and there is no parts revenue.
Invest in your employee by investing in training. Vic suggested that you enter into a training agreement with every employee. Show them it is important to you by establishing goals and regularly reviewing their progress.
Vic knows the typical auto repair facility produces net revenue in the 4% - 6% range while Bottom Line Impact Groups averaged nearly 20% net revenue. Associating with profitable owners in small groups help you understand what is possible and how to get there.
Belonging to a group of owners searching for ways to improve their business is one of the best ways to identify areas that could use attention in your organization. Vic specializes in the process and can help you move to the next level. Vic can be contacted at [email protected], or 800.755.0988.
Many thanks to XL Autoparts for sponsoring our meeting with an impressive meeting room, great bar-b-que and a talented speaker. With over 45 locations to service the greater Houston metro, XL provides high quality, factory parts at wholesale prices.
February 2017
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JULY MEETING RECAP
JULY RAFFLE WINNERS
HOW DOES YOUR SHOP STACK UP?
Associate Items Donated Quantity Shop Winner
XL Auto Parts $25 Gift Card 1 Ford Rusk - RMS
XL Auto Parts Bosch 3/8 Impact 1 Chuck Stasny - Houston Aamco
XL Auto Parts Goodie Bag: Speaker, Cup, Flash Light 1 Ortega
XL Auto Parts Yetti Cooler “Tundra 35” 1 Dean
First Call 2-tickets Houston Fajita Festival 2 Jeremy - Spring Auto
ASA Houston $50 CASH Horse Choking Wad David - Javier Shop
A Great Big Thanks To All Our Donors Of Raffle Items And Congrats To All The Winners!
Swearing in of 2017-2018 ASA Board
Thank you Ford Rusk,
RMS Automotive Care for serving
as President 2016-2017.
We appreciate you!
New Board: Chuck Stasny, President;Kathryn van der Pol, Treasurer; Members: Sybren van der Pol,
Kevin Spencer, Mario Rodriguez
ASA Houston - Shop Talk August 2017
February 2017
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ASA Houston - Shop Talk August 2017
February 2017
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1-800 Radiator & ACBarry [email protected]
A+ Transmissions Corp, Office (*)Dennis [email protected]
AAA-TexasDan [email protected]
Admiral Linen UniformChris [email protected]
Advance Auto PartsDavid [email protected]
A-Line Auto Parts/Arnold OilBobby Fulmer, Sterling [email protected]@arnoldoil.com
Auto PlusTyler [email protected]
Automotive Training Institute (*)Jim [email protected]
Baca Insurance AgencyKelly [email protected]
BAP-GEON Import Car PartsTim [email protected]
BG ProductsLubrication SpecialistDan [email protected]
Chastang FordJohn [email protected]
Dependable Payment ProcessingMallika [email protected]
Driven Auto Service InsuranceDebbie [email protected]
Federal Mogul (*)Jeff [email protected]
Great American Business ProductsJulie [email protected]
HCC - Automotive TechnologyDavid [email protected]
Hubert Glass Oil Co.Anthony [email protected]
Hunter Engineering Co.Eric Samples210-621-7003|[email protected]
J.A.M. DistributingMyrl [email protected]
Jasper Engines & Transmissions (*)Ed [email protected]
KukuiTodd [email protected]
Lone Star Loss ControlEarl [email protected]
M&D (Magneto & Diesel)Engine Parts-Fuel Injection-TurbochargersJim [email protected]
Matrix LubricantsGina [email protected]
Meadowbrook Insurance (*)Dan [email protected]
Mitchell 1(*)Monnie [email protected]
MotorAge Training/Advanstar Communications (*)James Hwang(310) [email protected]
MTF EquipmentJim [email protected]
NAPA Auto PartsAnil [email protected]
National TransmissionRudy [email protected]
Omega Transactions CorporationKevin Burke, Bruce [email protected]
O'Reilly Auto PartsTrey [email protected]
Performance Radiator (*)Jordan [email protected]
Plains State BankBrenda [email protected]
R.O. WriterTere [email protected]
San Jacinto CollegeMark [email protected]
Texas Premier SafeguardMike [email protected]
Timberline ProductsMark [email protected]
TransAct Merchant Solutions, Inc.Joe [email protected]
Tri-Coastal Industrial Wash SystemsRick [email protected]
Wahlberg-McCreary, Inc.Al Lindell, Randy [email protected]
XL PartsBrian [email protected]
Zurich Insurance (*)Woody [email protected]
(*) National Members
Contact your local ASA Houston Associate members for products and services. Ask about ASA Member only discounts available from these Associate Members.
Houston ASA Associate Members
ASA Houston - Shop Talk August 2017
February 2017
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AUGUST 2017
August 30 - CarQuest - TBA - 8hrs - Instructor: Glenn Young - Part 1: 6-10pm - Houston, TX
August 31 - CarQuest - TBA - 8hrs - Instructor: Glenn
Young - Part 2: 6-10pm - Houston, TX
SEPTEMBER 2017
September 6 - XL Parts - Solve the Most Difficult DEF Solutions
September 13 - O'Reilly - SPANISH - Hyunsai/Kia Drivability Solutions
September 25 - CarQuest - Digital Storage Oscilloscope Setup & Operation - 4hrs - 6-10pm - Instructor: Glenn Young - Spring, TX
September 27 - CarQuest - Digital Storage Oscilloscope Setup & Operation - 4hrs - 6-10pm - Instructor: Glenn Young - Humble, TX
OCTOBER 2017
October 12 - XL Parts - Light Duty Diesel DPF and DEF Solutions
NOVEMBER 2017
November 1 - XL Parts - SPANISH - Diagnosing the Top Variable Value Timing Problems
November 7 - O'Reilly - SPANISH - GM Drivability Solutions
November 9 - O'Reilly - 10 Modes to Fix Codes
November 16 - XL Parts - Service Programing For the Aftermarket
DECEMBER 2017
December 4 - O'Reilly - SPANISH - Diagnosing Vehicle Electronics Problems
December 12 - O'Reilly - Diagnosing Advanced Starting and Charging Systems
_____________________________________
CarQuestFor more information visit ctionline.com or email
O'ReillyContact your O'Reilly Representative for more information.
(firstcallonline.com)
XL PartsContact your XL Representative for more information
(xlparts.com)
ASA TRAINING 2017
ASA Houston - Shop Talk August 2017
February 2017
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e are still accepting nominations for the board so it is not too late to help your local WASA Houston Chapter. Although we are always soliciting individuals to help with board responsibilities, we are specifically looking to fill three executive positions
before next month's monthly meeting.
Ÿ President Elect – Spend a year learning how the board functions to promote the ASA organization and prepare for monthly meetings, then become next year's president.
Ÿ Secretary – Responsible for taking minutes of monthly board meetings and few other organization and administration duties
Ÿ Online Social Director – keeps our FaceBook and website content current
We have a full time administrative assistant that takes care of the monthly duties so the time commitment required is minimal. We usually meet twice a month for a board meeting which is the first Tuesday of the month and our monthly ASA meeting on the second Tuesday of the month. Probably less than 6 hours per month.
Please seriously consider, your chapter depends upon volunteers to function. You can make a difference! Don't want to be president? No problem, we are always looking to fill general board positions.
LOOKING FOR BOARD MEMBERS
ASA Houston - Shop Talk August 2017
February 2017
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Thanks to ASA for the opportunity to prepare the Shop Talk
newsletter.
In addition to serving as the ASA Shop Talk newsletter editor, I
provide graphic design of newsletters, brochures and other
marketing material to a number of clients. I can help with PowerPoint and video presentations for training
or general publicity.
I also offer a line of advertising products for the auto industry such
as decals, magnets, bumper stickers, license plate frames, key
tags, banners, signs and more.
I would love the opportunity to discuss how I might be of service to
you and your shop.
Dan Tidwell, Tentmaker Graphic Design
THANKS TO ASA
ASA Houston - Shop Talk August 2017
February 2017
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ASA Houston - Shop Talk August 2017
