27/11-21 Underwood Rd, Homebush, NSW www.horizons.travel

enquiry@horizons.travel PH: (02) 9764 3421

POSITION DESCRIPTION

TITLE SPORTS TOUR SALES

HOURS 38 HOURS PER WEEK (FULL-TIME)

BASIS FULL TIME

BASED HORIZONS OFFICES, HOMEBUSH

EMPLOYER HORIZONS GROUP TRAVEL PTY LTD

REPORTING TO MANAGING DIRECTOR

REMUNERATION SALARY $60,000.00, plus sales-based incentives.

SUPERANNUATION 9.5% SGC

HORIZONS GROUP TRAVEL

The Horizons Group Travel, which has been in operation since 2001, specialise in International Tours

for the Youth Market Segment for Schools, Clubs and Associations. Horizons provides tailor made

group tour packages inclusive of flights, accommodation, transport, sightseeing and activities. The

range of tours we plan and manage include Basketball, Rugby, Soccer, Cricket, Netball, Cheerleading,

and more.

We are a small team made of up of individuals from a variety of backgrounds, with a common trait

being our passion for travel and the transformative effects it can have.

Our mission as an organisation is to provide a once in a lifetime experience to each and every

passenger that travels with us.

Position Overview:

The Company is seeking at individual who can drive tour sales, maintain client relationships and

coordinate our tours. The role is part of our specialist Sports Department with a focus on Basketball,

Cheerleading, Soccer, Netball, Rugby and Cricket tours.

We are looking for an individual who has a passion for and knowledge of these Sports and is

interested in Travel. The ideal candidate will be passionate, ambitious and results focused.

Main Duties

• Lead generation. Through marketing, networking and direct communication with schools

and sporting organisations to generate leads for school tours.

• Business Development. Target and develop business relationships with schools and sporting

organisations across Australia, with a view to meeting their international Tour needs.

• Client Proposal and Budgets. You will create Proposals and Budgets that meet the goals and

needs of each of tour brief you receive.

• Customer Relationship Management. Manage current client relationships through ongoing

communication via phone, email and face to face meetings.

• Tour Organisation. Work with the Operations Team, Event Organisers, Suppliers, Hosts,

Venues and Attractions to plan all aspects of tours, including but not limited to booking

flights, accommodation, transport, sightseeing, activities and school exchanges.

27/11-21 Underwood Rd, Homebush, NSW www.horizons.travel

enquiry@horizons.travel PH: (02) 9764 3421

• Fixture Scheduling. Working with overseas schools, sporting organisations, events and tour

operators to secure fixtures needed for the completion of tour itineraries.

• Marketing. Plan and execute marketing campaigns to promote Horizons tour offerings.

• Itinerary Development. Develop tour itineraries by identifying tour destinations, events and

activities that align with school and sporting organisation goals.

• Events. Identify and work with international event organisers to provide educational,

cultural and performance opportunities for groups.

• Suppliers. Identify and develop relationships with international suppliers capable of assisting

with the delivery of tour requirements.

• Strategy. Assisting the Managing Director to develop strategies to continue to grow the

Company.

• Goals. Meet measurable tour, participant, revenue and profit goals.

• Presentation. Represent the Company by presenting to potential school and sporting clients

• Communication. Maintain clear and concise communication both internally, other staff, and

externally, Tour Leaders and Tour Participants.

• Financial. Ensuring all tours are managed within budgets, including maintaining tour profit

margins

• Travel. Represent Horizons Group Travel at trade shows, interstate client meetings and as a

Tour Manager on International Tours.

Essential Criteria

Alignment with our Company Purpose and Values are Essential. Following this Position Description is

a number of slides outlining Our Purpose and examining our Company Values that guide our decision

making and behaviours.

We believe skills can be trained and acquired but alignment with these values is essential for anyone

looking to join our team.

Skills & Attributes:

• A proven track record of developing, building and maintaining relationships

• Experience or background in Sport

• Ability to meet and exceed targets

• Excellent communication skills both internally and externally

• Strong negotiation skills

• Detail oriented and client focused

• Willingness to travel

• Ability to thrive under pressure and multi task in an extremely fast paced environment

• Ability to work independently as well as part of a team

• Organisational, planning and time management skills

Our Purpose

To change people through travel and discovering the world.

Our Values

The below Values provide a set of guiding principles and behaviours that define who we are and how we go about achieving our Company Vision.

TEAMWORKIt’s only through teamwork that we achieve greatness.

We pool together our knowledge and skills to create amazing outcomes

Our people work together as a team to get better both individually and as a whole.

We support each other to achieve together

PASSIONWe are passionate about travel, our customers and our experiences.

We delight our consumers through the quality of our experiences and services

We share our passion through our positive and energetic approach to our work

Our passion for travel underpins our drive to provide a once in a lifetime experience to each of our customers.

ACCOUNTABILITYWe are All Accountable

We take personal accountability for our actions and results

We hold ourselves accountable to each other, our clients, ourselves and the experiences we provide.

We keep our promises and commitments made to others

COMMUNICATIONClear, concise and constant communication makes everything easier.

Effective communication is the key to setting expectations for our clients and teammates

We communicate clearly, concisely and regularly to ensure nothing is left to chance.

Through communication we build connections and relationships

RESULTSOur successes are measured through our results

We ensure that all of our actions are in the best interests of our team, our company, and our customers.

We believe that the quality of the customer experience is directly related to a superior commitment to service and

attention to detail.

Greatness is never measured by how many hours it takes. It's measured by the finished result.

We focus on solutions not problems to reach new milestones.

ACHIEVING MORE WITH LESSOur time, resources and efforts are focused to achieve success

We are resourceful and efficient

We never lose a sense of urgency.

We seek and find value from our suppliers

We focus on getting the right things done