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Avaya, Business Results Through IP Messaging and Unified Communications
Nithya A. RuffDirector, Product ManagementUnified Communications SolutionsAvaya Inc.
Avaya’s Mission
To provide the world’s best communication solutions that enable businesses to excel
Customer Relationship Management
ECLIPSPortfolio Featuring
Avaya MultiVantage™ Software
ServicesUnified
Communications
Our Proven Messaging Heritage: Octel® , Intuity ™AUDIX® and Unified Messenger® Our Proven Messaging Heritage: Octel® , Intuity ™AUDIX® and Unified Messenger®
#1Voice
Messagingand
Unified Messaging
A global leader and innovator in enterprise communications
Largest installed base of 117M mailboxes– #1 Market Share*: 30% VM, 35% UM
Presence in over 90% of the FORTUNE 500®
Most broadly known messaging interfaces
Dominant value providing messagenetworking to global enterprises
Most compelling forward path to next generation IP Messaging and Unified Communication
•Source: Reed Business Information, •The Radicati Group, Gartner Group
Avaya IP Messaging and Unified Communications
Create business results through integrating with customer’s business processes and workflow, infrastructure and investments.
Provide Messaging choices– Support message storage continuum: Avaya, Exchange, Domino– Enable new distributed architectures over IP networks– Simplify deployment, lower operational costs, leverage standards
Rapidly grow Unified Communication – Deliver high-return productivity benefits for mobile and virtual employees– Deliver a seamless user experience for accessing and using critical
business information and communications– “Speech-enable the enterprise”
Based on IP Convergence software standards– SMTP, MIME, VPIM, IMAP4, Q.SIG, LDAP, H.323, SIP
Avaya Unified Messenger Differentiators
Superior architecture enables it to scale from 4 to 690 ports and provides Single Number Access for ten’s of thousands of users
‘N+1 redundancy’ architecture provides high availability Single Store, Single Inbox and Single Directory for
– Message Management (access, storage, folder)– Administration (moves/adds and changes)– Message Addressing (distribution lists, global directory)
Seamless coexistence for customers existing messaging infrastructure using AMIS, VPIM etc.
Integrates with most major PBXs and IP PBXs Extensive diagnostic and monitoring tools to support easy
deployment and maintenance
Contact Information For more information on the product OR for buying the product
please visit the website at http://www.avaya.com
OR Call Toll-Free:
1-866-GOAVAYA1-866-462-8292
Outside the US:+ 1 908-953-6000