Aviation Physiology & Health Maintenance

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    Mel Futrell PSY656A.Berson Fall 2004

    Cultural Considerations InGeneral Aviation

    A Broader Definition of Human in Human Factors

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    Hot Topic Candidacy Automation Human Error Modeling

    Team Performance

    Situation Awareness

    Crew (Cockpit) Resource Management

    Ecological Interface Design

    Collaborative Decision Making (ADM)

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    Background / History Human Factors Research

    Aviation psychology - specialized

    Western cultural bias

    Cross-Cultural Research

    Intergroup Relations

    Inter- & intra-cultural prejudices & discrimination

    Socialization theory

    Military and airline transport

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    Existing Research Aviate

    Direct interaction between human andtechnology

    Navigate

    Collective gathering and employment ofresources

    Communicate

    Most likely immediately cross-cultural, but nomore prone to cultural bias

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    Controversies & Challenges Availability of existing research Funding

    Misinterpretation of relevant cultural factors

    Unrecognized correlations

    Extensive & complex existing systems

    Difficult to revise

    Training, navigation, design & operation

    Deeply ingrained and inherent biases

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    Current Status

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    Major Issues Aviation physiology & health maintenance Stress, fatigue & management

    Basic aviation psychology

    Cognition Attitude Behavior

    Flight deck demographics Ergonomics

    Crew / cockpit resource management

    Intergroup relations

    Safety, performance & proficiency

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    Aviation Physiology & Health Maintenance Anatomy & physiology

    Visual, aural, vestibular, circulatory &

    respiratory systems

    Atmospheric & pressure responses

    (hyperventilation, hypoxia, CO2, G-force, motionsickness)

    Cultural health conditions

    Aging, metabolism, substance use/abuse,

    toxicities & flight-based health risks

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    Stress, Fatigue & Management Environmental stressors (heat, light, noise, humidity) Biological rhythms

    Circadian rhythms Sleep stages, fatigue, time-zones

    Symptomatic nervous system

    Dysrhythmia & resynchronization, fight-flightresponse

    Common stressors Domestic / financial / work-related

    Community & family support systems Processing & coping strategies

    Time-management

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    Aviation HF Psychology Information processing & cognition

    Sensation, perception & attention

    Mental modeling

    Feedback management

    Mathematical processing & visualization

    Aeronautical decision making (ADM)

    Premise-to-conclusion problem solving

    Mental workload & memory organization

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    Situation Awareness - Locus of Control

    Mental modeling 2-D vs. 3-D environments

    Simulated environments (training & IMC)

    Information processing

    Skill/rule/knowledge based decisions Automation

    Familiarity/function of human in the loop

    Question of authority in technology

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    Culture in the Flight Environment Individualistic

    Proficient & self-sufficient

    Model-user

    Less responsive to accurate feedback

    Collectivistic

    Collaborative and alternatively resourceful

    More prone to resignation

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    Flight Deck: Cultural Demographics Ergonomics & varied human standards Cultural domains & CRM influence

    Hoefstede dimensions:

    Power-Distance

    Masculinity

    Uncertainty-Avoidance

    Individualism-Collectivism

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    CRM & Aviation Attitudes CRM performance roles

    Captains authority

    Crew roles & responsibilities

    Training & development

    Inquiry, advocacy, & conflict Problem definition & critique

    Trouble-prone attitudes

    Anti-authority, spontaneity, macho, invulnerability

    Resignation

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    Trends, Implementation & Future

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    Additional Research Considerations Cognitive bias to native English-speakers Influences on pilot's scan

    Controls & positioning/interpretation errors

    Gauges & dials versus digital information

    Regression & learning

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    ReferencesBatteau, Allen W., (2002).

    Anthropological approaches toculture, aviation, and flight safety. Human Factors and

    Aerospace Safety, 2(2), 147-171.

    Beaty, David. (1995) The Naked Pilot: The human factor inaircraft accidents. Shrewsbury, England: Airlife Publishing.

    Jing, Hung-Sying; Lu, C. Joseph & Peng, Shang-Jee (2001).Culture, authoritarianism and commercial aircraft accidents.Human Factors and Aerospace Safety, 1(4), 341-359.

    Helmreich, Robert L.; Wiener, Earl L.; & Kanki, Barbara G.(1993) The future of crew resource management in thecockpit and elsewhere. In Cockpit Resource Management,(pp. 479-499) US: Academic Press, Inc.

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    References (cont)Hoermann, Hans Juergen. (2001). Cultural variation ofperceptions of crew behaviour in multi-pilot aircraft. Travail

    Humain, 64(3), 247-268

    Johnston, Neil. (1993) CRM: Cross-cultural perspectives. In E.L. Wiener, B. G. Kanki & R. L. Helmreich (Eds.), CockpitResource Management, (pp. 367-393) US: Academic Press,Inc.

    Matsumoto, D. (2000). Culture and psychology: People aroundthe world. Belmont, CA: Wadsworth.

    Marcus, Aaron. (2001). International and intercultural userinterfaces. In C. Stephanidis (Ed.), User interfaces for all:Concepts, methods, and tools. Human factors and

    ergonomics. (pp. 47-63). Mahwah, NJ: Lawrence ErlbaumAssociates.

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    References (cont)Merritt, Ashleigh. (2000, May). Culture in the cockpit: Do

    Hofestedes dimensions replicate? Journal of Cross-CulturalPsychology, 31(3), 283-301.

    Meshkati, Najmedin (2002).Macroergonomics and aviation safety:The importance of cultural factors in technology transfer. In H. W.Hendrick & B. M. Kleiner, Brian M. (Eds.), Macroergonomics:Theory, methods, and applications. Human factors andergonomics. (pp. 323-330). Mahwah, NJ: Lawrence ErlbaumAssociates.

    Morgan, Konrad. (2000). Cross-cultural considerations forsimulation-based learning environments. Simulation and Gaming,31(4), 491-508.

    Nisbett, Richard E.; Peng, Kaiping; Choi, Incheol; Norenzayan, Ara.

    (2002). Culture and systems of thought: Holistic versus analyticcognition. CBS Conference presented for publication.

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    References (cont)Soeters, Joseph L & Boer, Peter C. (2000). Culture andflight safety in military aviation. International Journal of

    Aviation Psychology, 10(2), 111-133.

    Stone-Romero, Eugene F & Stone, Dianna L. (2002) Cross-cultural differences in responses to feedback:Implications for individual, group, and organizationaleffectiveness. In G. R. Ferris & J. J. Martocchio (Eds.),Research in personnel and human resourcesmanagement, 21, (pp. 275-331). US: ElsevierScience/JAI Press.

    Yamamori, Hisaaki & Mito, Takao. (1993). Keeping CRM iskeeping the flight safe. In E.L. Wiener, B.G. Kanki & R.L.Helmreich (Eds.), Cockpit Resource Management, (pp.399-420) US: Academic Press.