Avinash Reddy Vanga E-mail: avinashreddy67@gmail.com

Phone: +91- 9581428263

OBJECTIVE

Seeking position as a Technical Support Engineer and NOC Engineer utilizing 3.7 years experience with

multiple platforms in Hardware and Networking and Server Monitoring. Self motivated, dedicated and up

to any task that I am given.

EXPERIENCE SUMMARY

Having of experience as Technical Support Engineer in data center management and providing

technical support, hardware and software installation for data center INCOIS.

Having of experience in setup, configuration, upgrade, maintenance, performance monitoring and Hardware troubleshoot.

Maintaining ITIL infrastructure of Desktops and Laptops at INCOIS.

Having experience as a NOC Engineer of 7 Months in AWS technology.

Having of experience in Several Monitoring Tools like New Relic, Copper Egg and in the Data Base Monitoring.

PRESENT WORK PROFILE

Name of the Company : Chief Technology Services Pvt Ltd, Hyderabad.Client : Acesse. Period : August 18th 2014 to Till Date.Designation : NOC Engineer.Platform : Network and Server Monitoring

ROLES & RESPONISBILITES

Manage and maintain the AWS Instances in New Relic and Copper Egg Monitoring Tools

Fault handling and escalation to Level 2 Engineers

Server build and installs, application upgrades, network equipment build and installation.

Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used

throughout normal operations.

Development of knowledge and skills in network and system administration.

Participate in a 24x7 call-out rotation if require.

Raise a Ticket in JIRA when an Application get alert in Monitoring Tools.

Clean up the instances in Monitoring Tool on Daily Basis.

PREVIOUS WORK PROFILE

Name of the Company : IBM InfoServices, Hyderabad.Client : IBM Clients and Data Centers. Period : August 2011 to July 2014.Designation : Technical Support Engineer.Platform : Hardware and Networking.

CERTIFICATION

Cisco Certified Network Associate.Cisco ID: CSCO12119377

TECHNICAL EXPERTISE

Switches: Basic Configuration & VLAN setup on Cisco 1900, 2950 and Cisco catalyst, 6500, 4503 & 4006 Switches.

Router: Basic Configuration & monitoring of Cisco 2600, 2800 & 3800 Routers. Installing of all kinds of Software Applications. Operating System: Windows XP, Windows 7. Application Software: MS Office 2003, 2007, Outlook 2003, etc. Assembling and Troubleshooting for all kinds of Desktop PC and Printers. Installation and Maintaining of Kaspersky antivirus. Monitoring and Maintain LAN..

ROLES & RESPONISBILITES

Installing, supporting and maintaining new server hardware and software infrastructure.

Managing email, anti-spam and virus protection.

Logging all IT problems and resolutions and communicating with external support

Company's (Dell, HP, Lenovo, Xerox)

Ensuring the most cost-effective and efficient use of servers.

Keep inventory of hardware and maintenance of records.

Suggesting and providing IT solutions to business and management problems.

Desingns, installs, upgrades, configures and repairs LAN hardware and Infrastructure.

Ensuring all software is properly licensed and up to date.

Maintains excellent communication with the IT Manager on all tasks and projects.

Supervising other staff, such as help-desk technicians.

Overseeing computer security and anti-virus updates.

Working closely with other departments/organizations and collaborating with other IT staff.

Planning and implementing future IT developments and undertaking project work.

Performs other duties as assigned like support to other vendors that related to the client.

Maintaining ITIL infrastructure at INCOIS like incident management, problem management,

asset management and change management of user’s desktops, laptops and servers at INCOIS.

EDUCATION QUALIFICATION :

B-Tech in Computer Science and Engineering (CSE) at MALINENI LAKSHMAIAH ENGINEERING COLLEGE, Singaraykonda (2006 -2010) with aggregate of 62.85%.

Intermediate at BHANU JUNIOR COLLEGE, Guntur (2004 – 2006) with aggregate of 87.7%.

SSC at VISWA SANTHI HIGH SCHOOL, Kollipara (2003 – 2004) with aggregate of 81%.

FORMAL TRAINING ATTENDED

Windows 2003,2008 CCNA and CCNP Configuration and Maintenance of CISCO Routers ITIL

SKILLS:

Operating Systems : Win2k, Win XP, Win Vista, Win 7, Linux.

PERSONAL PROFILE:

Name : Avinash Reddy Vanga

Father’s Name : Koti Reddy Vanga

DOB : 05-11-1988

Nationality : Indian

Marital Status : Single

Languages Known : English, Telugu, and Hindi.

Permanent Address : H.No:7-21A, Near Z.P.High School, Munnangi Post, Kollipara Mandal

Guntur District, 522304.

.

DECLARATION:

As per my knowledge above mentioned details are true, if require any further information please contact

me.

Date:

Place: Hyderabad

(AVINASH REDDY VANGA)