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AXIS graphics case study. Leah Becerra | Evan Thomas | Andrew Wamboldt. Areas of Research. Research-Team Training Training an Expert (Travis) Group Interview with RJI/KBIA shows Usability Testing with Volunteers. Research-Team Training. Cloud Access Works as Advertised. - PowerPoint PPT Presentation
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AXIS graphics case AXIS graphics case studystudy
Leah Becerra | Evan Thomas | Andrew Leah Becerra | Evan Thomas | Andrew WamboldtWamboldt
Areas of ResearchAreas of Research
• Research-Team TrainingResearch-Team Training
• Training an Expert (Travis)Training an Expert (Travis)
• Group Interview with RJI/KBIA Group Interview with RJI/KBIA showsshows
• Usability Testing with Usability Testing with VolunteersVolunteers
Research-Team TrainingResearch-Team Training
Cloud Access Cloud Access Works as Works as
AdvertisedAdvertised
• Early Early Frustrations: Frustrations: • ““Instant Ingest”Instant Ingest”• Confusing top Confusing top
navigationnavigation• No No
comprehensive comprehensive documentationdocumentation
Anyone with a Anyone with a computer that has a computer that has a
flash enabled browser flash enabled browser can use it!can use it!
BUTBUT
The interface is hardly The interface is hardly intuitive.intuitive.
Training Training an Expertan Expert
Travis’ role would be to learn the Travis’ role would be to learn the software to the fullest over the software to the fullest over the
course of our research. Along the course of our research. Along the way he would also implement the way he would also implement the software into the shows he works software into the shows he works
on at RJI.on at RJI.
Method | Method | Results Results
Over the phone trainingOver the phone training
Shared desktop trainingShared desktop training
Hours spent training: Hours spent training: 12+ 12+
______________________________________________________
Template Creation for Template Creation for RJI/KBIA shows: RJI/KBIA shows: workflow on Travis’ end workflow on Travis’ end starts with Adobe and starts with Adobe and ends with Adobe.ends with Adobe.
Group Interview Group Interview withwith
Does AXIS have value in smaller newsrooms?Does AXIS have value in smaller newsrooms?
Global Journalist saw some potential in AXIS for its show, both in existing templates, and in the creation
of new ones.
Informing the Informing the ShowShow
• Existing solutionsExisting solutions• MapsMaps• ChartsCharts• Over-the-shoulder Over-the-shoulder
graphicsgraphics• Lower thirdsLower thirds
• And new ones And new ones • GoogleGoogle• TwitterTwitter• SkypeSkype
Usability TestingUsability TestingTaking what we learned from the previous areas of Taking what we learned from the previous areas of research the team designed a usability to prove or research the team designed a usability to prove or
disprove our thought on the software thus far. disprove our thought on the software thus far.
What We FoundWhat We Found
Testers’ Testers’ abilities abilities ranged ranged from novice from novice to expert. to expert. ____________________________________________________
All testers failed the first task and passed the last two. All testers confirmed our pre-testing assumptions.All but one subject completed the whole test under 15 minutes.
RecommendationRecommendationss……for Chyron’s Workflowfor Chyron’s Workflow
……for Chyron’s business for Chyron’s business strategystrategy
……for RJIfor RJI
Now we’ll open the floor to field your questions.