b 1. Starter Pack 2015 Version 2 - Uk Training

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STEINER TRAINING

STARTER PACK

STARTER PACKSTEINER TRAINING

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STEINER TRAINING ACADEMYWELCOME TO THE

HAVE YOU GOT YOUR MANDATORY DOCUMENTS?This booklet has been created to help you make the most of your new career with The Onboard Spa by Steiner.

There are 5 mandatory documents that you must acquire prior to your start date at the Steiner Training Academy. Please ensure that you have the following items on the check list. Failure to acquire any one of these documents will delay your commencement date at the training academy.

TRAINING PROGRAMME ACCEPTANCE + TERMS LETTER: This document will be sent to you via Steiner Training Limited or your Recruitment Manager. Both pages need to be signed and returned to us via [email protected].

PASSPORT: must be valid for at least 18 months from start of your training date

C1D VISA: Please ensure the correct visa is applied for and obtained via the USA embassy - non-immigrant crewmember in transit visa -C1D VISA – Multiple Entry. No other visa will be accepted. (see page 3-5). Please retain your receipt as proof of payment as this will be re-imbursed by the Company, once onboard.

CRIMINAL BACKGROUND CHECK: Please ensure any convictions/cautions/incidences are brought to our immediate attention via email (along with a copy of the police check). Some offences will have no bearing on your position working onboard but ALL must be signed off by ‘Head of Recruitment’ prior to the commencement of training. (see page 6)

PRE EMPLOYMENT MEDICAL EXAMINATION(“PEME”): Any applicant with any medical concerns/conditions or taking ANY medication must contact Dr Levy. He can confirm whether or not your conditions will prohibit you from working onboard before you go for the PEME. (see page 7). If you are having your medical completed before training, please scan a copy to Dr Levy for approval prior to flying to London. E-mail to [email protected].

Your PEME should not be completed more than 14 days prior to your training commencement date.

No one can work onboard a cruise ship without passing the PEME therefore ensure that before you complete your PEME you email dr levy with any medical issues you have.

No one can attend training without all the required documentation being received either via your recruiter or sent direct to [email protected] at least 14 days in advance of your training date. Steiner Training Limited will not be held responsible for any costs incurred by you if your training date has to be changed or cancelled due to outstanding documentation.

HOW TO OBTAIN YOUR C1/D USA NON-IMMIGRATION VISASTEP 1Call or go online to the US Embassy in your country to make your appointment for your C1D visa.Please ensure you have your passport at hand when you call.

Please note: there is a 4-6 week wait for an appointment, so do not forget to allow plenty of time to do this prior to training.

Before calling please ensure that you have the following information ready: 1. FULL NAME (as shown in your passport) 2. DATE OF BIRTH 3. FULL POSTAL ADDRESS, INCLUDING POSTCODE 4. PASSPORT NUMBER 5. PASSPORT EXPIRY DATE 6. CONTACT TELEPHONE NUMBER

STEP 2 - Apply online before your interview to complete a DS-160 Non-Immigration Visa application.www.usembassy.com

Tip: read all information on the website before applying. This way you can ensure you have everything needed at hand before filling out the forms and paying. The price of the visa can vary so please see their website.

STEP 3 - Upon receipt of the your Visa Letter and copy of a Contract in the post from Steiner Training Limited, please sign the Contract and make sure your signature is witnessed. The witness must also print their name and address. You must take both the Contract and Visa letter (along with any other necessary documents required) with you to the US Embassy.

If you have already received your Criminal Background Check, you should also take this along with you to the Embassy. If you have not yet received confirmation of your background check, you should still attend your interview at the US Embassy without it.

STEP 4 - After a successful interview, your visa will be inserted into your passport and posted to you within four working days.

Upon receiving your passport and visa, please check and/or do the following:1. the correct visa has been issued2. photocopy and scan your passport and the C1D visa and e-mail to [email protected]

If your visa application is unsuccessful please inform us as soon as possible.

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APPLY ONLINE:HOW TO FILL OUT THE WEB-BASED APPLICATION FORMUse the Visa letter you have received in the mail to help you with required information, such as dates.

Please note, Steiner Training Limited, The Onboard Spa by Steiner and the Steiner Training Academy will not be responsible for any restrictions you may have entering any country. It is vital that any visa issues (nationality, convictions or passport problems) that may arise are addressed before you leave the country. Please inform us of any issues. IF YOU ARE A US OR CANADIAN PASSPORT OR GREEN CARD HOLDER, YOU DO NOT NEED A C1/D VISA

COST OF YOUR CID VISA WILL BE RE-IMBURSED TO YOU ONCE ON-BOARD YOUR SHIP.

DS-160 NON IMMIGRANT VISA APPLICATIONThis is an on-line web-based form. We have provided assistance below on how to complete this new on-line web based application form (DS-160) for a Non-Immigrant Visa.

CATEGORIESPersonal Information 1: Name, Date of Birth, Country of Birth

Personal Information 2: Nationality, National Identification Number

Address and Phone Information:

Passport Information:

Travel Information:

Purpose of Trip to US? Select: Other

Select: Crewmember(D)

Intended Date of Arrival: Please refer to Visa Letter from Steiner.

Intended Length of Stay in U.S.? Select: 1 day

Address of where you will stay in the US. Enter ANY hotel name and address in the US

Person/Entity Paying for your Trip? The Onboard Spa by Steiner

Relationship to you: Employer

Payer Address: The Onboard Spa by Steiner c/o Steiner Management Services LLC, 770 South Dixie Highway, 2nd floor, Coral Gables, FL 33146. Telephone: 001 305 358 9002

Travel Companions Information: Are there other persons travelling with you? No

Previous US Travel Information:

US Point of Contact Information: The Onboard Spa by Steiner

Family Information: Include relatives contact details in case of emergency.

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DS160…….cont’d

PRESENT WORK/EDUCATION/TRAINING INFORMATION

Security and Background: Medical and Health Information

Security and Background: Criminal Information

Security and Background: Security Information

Security and Background: Immigration Law Violation Information

Security and Background: Miscellaneous Information

Crew Visa Information:

1. Specific Job Title aboard Aircraft or Vessel? Enter your profession: Beauty/Hairstylist/Massage etc

2. Name of Company that owns the Aircraft or Vessel? Please enter one of the following: Royal Caribbean Cruise line or Carnival Cruise line

3. Company Telehone Number: 0208 909 5015

4. Did you aquire your position using a recruiting/manning/crewing Agency? Manning Address: Steiner Training Limited The Lodge 92 Uxbridge Road Harrow Weald Middlesex HA3 6DQ

5. Name of Vessel? Enter the ship name that was on the letter you received from Steiner in the mail.

6. Vessel Identification Number? 1234

Upload Photo:

Finished.

POLICE/CRIMINAL BACKGROUND CHECK

To obtain your Criminal background check, please see Addendum for instructions specific to our Country/Region.

Police/Criminal Check needs to be obtained within 3 months of your training start date from a recognised authority in your country/region.

SEAMAN’S BOOK INFORMATION

• Seamans books are not mandatory for all cruise lines and vessels however all students need to come into training with two identical passport size photos ready should this be a requirement for their allocated vessel.

• Bahamian Seaman’s book will be obtained whilst in training, if required. This will be obtained in person at the Bahamian Registry Office in London. You will recieve your book immediately and must bring this to the Operations Office at the Academy, so we may record this in your file. Cost £140.

• British Seaman’s book will be obtained whilst in training. This will be obtained in person at the British Seaman’s book office in Southampton. You will recieve your book immediately and must bring this to the Operations Office at the Academy, so we may record this in your file. Cost £90.

• Bermudan Seaman’s book will be obtained whilst in training. This will be obtained electronically. The Bermudan Seamans book will be sent to Steiner Training Limited and will be forwarded to your allocated vessel once on board. Steiner Training Limited will cover the shipping charges. Cost $75.

• Dutch or other seaman’s books obtained on board. Some students will be informed that they will be required to obtain a Seamans book on board there allocated vessel. If this is a necessary requirement you will be informed whilst in training and again once on board. Cost $115.

Please note that students will also be responsible for the travel costs acquired to obtain the books where necessary.

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PRE-EMPLOYMENT MEDICAL EXAMINATION “PEME” AND OTHER MEDICAL

DOCUMENTATION REQUIREDTo work on board a cruise ship, you must have a valid ‘Norwegian Medical’, this must be obtained in advance of your training or on your first day at the London Training Academy. If you should fail this medical you will not be able to work onboard a ship. Neither Steiner Training Limited or The Steiner Training Academy will be held responsible for any costs incurred by students who fail their medical. Therefore, we strongly urge you to disclose any and all medical information to Dr Levy (contact information is on page 2 ) before you incur any further costs.

Please note that the “PEME” is an intensive medical and will involve a Hepatitis A, B & C test.

Cruise lines also require documentation from your doctor to confirm a Cervical Screening (smear) test has been carried out within the past two years and is confirmed to be a ‘normal’ result. Please bring this document with you when attending training.

MMR vaccination (measles, mumps and rubella) is required by all our Cruiseline partners. Unfortunately, the childhood vaccinations are no longer acceptable. All certifications for MMR must not be over 10 years old. Please can you ensure you obtain an MMR booster prior to attending training and bring your updated certification with you to training. Alternatively, this can be completed whilst in UK training only. Other cruise lines require you to have a yellow fever vaccination, which will be administered, if required, when you are in training. Please see Appendix at the end of this document for prices.

OVERSEAS APPLICANTS OBTAINING THEIR ‘PEME’When contacting the relevant doctor please ensure that you inform them you require a “PEME”, to also include the following:

• Chest xray certificate• Original chest xray• Pregnancy test certificate• Full blood test certificate• 7 Panel drug test certificate• Norwegian maritime directorate certificate• Hepatitis a & b & c tests• Metabolic chemistry

Each time you embark the ship you will need to submit an original “PEME” certificate. To ensure safekeeping of the “PEME” certificate, please bring the original of all paperwork generated to the Steiner Training Academy.

Tip: Visit your dentist prior to your commencement training date, but keep in mind any dental medication may affect your drug test. Therefore, if possible do your drug test BEFORE your dental appointment, but no further than 14 days prior to your training commencement date.

DRUG TESTINGIn order to work onboard you must be drug free. The mandatory “PEME” requires each and every crew member be tested for drugs. If you test positive you will be denied a position onboard.

Please note: when onboard you may be tested for drugs at any time. If you test positive you will be sent home.If you are caught with drugs in your possession in a foreign country you may be imprisoned and tried in that country.

Drugs can remain in your system for up to 12 weeks so please be aware of this and do not jeopardize your career at any time during your contract with The onboard spa by Steiner.

TO ALL TRAINEES JOINING THE ONBOARD SPA BY STEINER WE CANNOT STRESS THE IMPORTANCE OF ENSURING YOU ARE DRUG FREE!

• All vessels require drug testing prior to joining.

• Whilst on board ship you can be tested for drugs at anytime throughout your contract.

• Therefore if you are tempted before you begin your career with Steiner to have a last marijuana cigarette, ecstacy pill or have any other illegal substance… DO NOT DO IT!

• Drugs can remain in your system for up to 12 weeks and if you test positive your career with Steiner will be over before it begins.

• Please be aware that coedine and sleeping pills will affect your drugs test.

STUDY BEFORE TRAININGSix weeks prior to your training date, you will receive an e-mail confirming your login details for http://mytraining.steinerleisure.com directing you to our new platform called The Onboard Spa by Steiner. Once logged in, you are required to successfully complete all modules assigned to you within two weeks. You will have two attempts to complete each module. If you fail after two attempts, your log in status will need to be reset by the System Administrator.

Failure to successfully complete within the two weeks could result in your training date being deferred or cancelled.

If you do not receive an e-mail six weeks prior to your training date, please log onto the website http://mytraining.steinerleisure.com and use your e-mail address as your log in and password Steiner123. We have also attached a ‘help guide’ which gives you some helpful tips on how to use the website correctly.

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FACTS AND INFORMATIONA Training Fee of £400 is required to be paid by all students for Industry specific certified training. This must be paid 4 weeks in advance of your training date. (see page 22)

Neither Steiner Training Limited nor The Training Academy provides any travel or medical insurance during your training period in the UK. Therefore, we strongly recommend that you consult your travel agent regarding any travel and medical insurance that you may need. Please advise them that you require insurance for 12 weeks. We will not accept responsibility for any travel or medical expenses that you incur during training while you are in the UK.

If you are NOT a member of the EU, Steiner Training insists that you are in receipt of either: -Appropriate visa for multiple entries into the UK, valid for at least 1 year Or A refundable return ticket to your country of origin, valid for at least 1 year.

Training Courses can vary between 2 weeks to 5 weeks depending on profession and ship. However, we advise all students to be prepared to stay in London for up to 12 weeks maximum. We endeavour to get everyone placed onboard as quickly as possible.

Please note that we will expect you to be available for training at weekends, therefore, please do not make any prior arrangements.

THE TRAINING ACADEMY - DAY ONE INDUCTION - FOR LONDON ONLY

ADDRESS: THE LODGE, 92 UXBRIDGE ROAD, HARROW WEALD, MIDDLESEX, HA3 6DQ.

See Addendum for other satellite training centre details

On your first day you will be expected to arrive at the above address in business clothes for your induction. Details of start time will be issued at the YMCA on arrival. Females, in full makeup and hair in an up style. Males, short hair and clean shaven, suit.

Please ensure that you have had any body piercings professionally removed, if necessary, prior to your training date. Females are only allowed one pair of small stud earrings. Any teeth gems and tongue studs must be removed before training. All tattoos must be covered.

List of required items for Day 1:(a) A pen, note pad, suitable folder for filing your notes and a pocket calculator.

(b) Your ‘PEME’ original, if not obtained in advance of training, please ensure your ‘PEME’ Fee is paid in Sterling Cash or Sterling Travellers Cheques to the Doctor on your Induction Day. (See Addendum for cost)

(c) Copy of your return flight ticket (if you are not a member of the EU)

(d) Hairstylists must bring their hair equipment on Day 1.

You will not have any opportunity to return home during Training. Therefore it is essential that you report to the Training Academy fully prepared to go to sea.

Please follow the above instructions carefully, ‘Failing to prepare is preparing to fail’.

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INFORMATION ON TRAINING, UNIFORMS, SHOES AND EQUIPMENT REQUIRED

BEAUTY/MASSAGE THERAPISTS:All female Beauty and Massage therapists are required to wear a white tunic and pants whilst attending at the Academy. Payment for these must be made via bank transfer in addition to your Training Fee (see details on page 22). You are also required to wear white rubber soled closed-in shoes whilst in training. Please provide your own flesh-coloured tights. Once you have been allocated your ship details, two ship uniforms will be issued to you either at the Training Academy or once onboard, the cost of ship uniform $140 (US dollars) will be recovered from your commissions once onboard. You may also purchase additional uniforms, if you wish.

MALE MASSAGE THERAPISTS:All male Massage Therapists must have the following items before you commence training - white cotton trousers, a plain white polo shirt/top, white shoes and a white belt. During the training course, you will undergo intensive specialised training necessary for you to satisfactorily carry out duties when working on board ship. Please find below a list of the courses you may attend. Once you have been allocated your ship details, two tunics or t-shirts will be provided as part of your ship uniform either at the Training Academy or once onboard, the cost of ship uniform $140 (US dollars) will be recovered from your commissions once onboard.

HAIRSTYLISTS:Please bring the following standard hairdressing equipment with you. (see page 13) All female hairstylists are required to wear a white tunic and pants whilst attending at the Academy. Payment for these must be made via bank transfer in addition to your Training Fee (see details on page 22). You are also required to wear white rubber soled closed-in shoes whilst in training. Please provide your own flesh-coloured tights. Once you have been allocated your ship details, two ship uniforms will be issued to you either at the Training Academy or once onboard, the cost of ship uniform $140 (US dollars) will be recovered from your commissions once onboard. You may also purchase additional uniforms, if you wish.

Male Stylists, must have the following items before commencing training at the Academy – black trousers, white long sleeved shirt collar, black tie, a pair of black shoes and socks. Once you have been allocated your ship details, two tunics or t-shirts will be provided as part of your ship uniform either at the Training Academy or once onboard, the cost of ship uniform $140 (US dollars) will be recovered from your commissions once onboard.

CHECKLIST OF EQUIPMENT REQUIRED FOR HAIRSTYLISTS:

• Scissors

• Hairdryer – no more than 2000 watts

• Variety of setting rollers of different sizes – enough for a head

• Sectioning clips (which are non metal),

• Selection of brushes

• Combs

• Curling tongs

• Flat/straightening irons

• Clippers (suggest battery operated)

• Tinting apron needed to protect your uniform

• Water spray and any other hairdressing equipment that may assist you.

• UK Plug adaptor for UK training only required

During the training course, you will undergo intensive specialised training necessary for you to satisfactorily carry out duties when working on board ship. Please find below a list of the courses you may attend.

• Steiner Hair care Products

• Salon work/Wella Colour

• Guest Relations/Public Speaking

• Steiner/Elemis Signature Hair/Barber Treatments

• Phyto hair care and treatments

• Teeth Whitening

• Mini Facials

• Bliss skin care

Please note it is not necessary to bring heated rollers. On some ships, the voltage is either 110 or 220 volts

NAIL TECHNICIANS:Please bring the following equipment with you. This is a requirement:• Nail tip trimmers• Cuticle nippers – ½ to ¾” jaw• Cuticle pusher• Curette (optional)

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All Nail Technicians must have natural nails on arrival into training – no enhancements. You are required to wear a white tunic and pants whilst attending at the Academy. Payment for these must be made via bank transfer in addition to your Training Fee (see details on page 23). You are also required to wear white rubber soled closed-in shoes whilst in training. Please provide your own flesh-coloured tights. Once you have been allocated your ship details, two ship uniforms will be issued to you either at the Training Academy or once onboard, the cost of ship uniform $140 (US dollars) will be recovered from your commissions once onboard. You may also purchase additional uniforms, if you wish.

All Nail Technicians are required to purchase the Nail Kit at a cost of £45. This must be paid in advance of training.

The Creative Nail kit will contain:

• Retention+™ Sculpting Liquid 118 mL (4 fl oz)

• Radical Solar Nail™ Sculpting Liquid 29 mL (1 fl oz)

• Moxie™ Sculpting Liquid 29 mL (1 fl oz)

• Perfect Color Sculpting Powder Clear 22 g (.8 oz)

• Perfect Color Sculpting Powder Pure White - Opaque 22 g (.8 oz)

• Perfect Color Sculpting Powder Pure Pink - Sheer 22 g (.8 oz)

• Velocity™ Tips Natural 100 Tray

• Performance Forms™ Silver 300 ct

• Nail Prime 15 mL (.5 fl oz)

• Gel Bond™ 2 g (.07 oz)

• Speed Bond™ 2 g (.07 oz)

• Pro Styler™ Brush #8

• Scrub Fresh™ 236 mL (8 fl oz)

• Cuticle Away 177 mL (6 fl oz)

• Solar Oil™ 7.3 mL (.25 fl oz)

• File & Buffer Sampler

• Dappen Dish & Cover

• Eye Dropper

• RefeReNCe tools

• Liquid & Powder Workbook & DVD

During the training course, you will undergo intensive specialised training necessary for you to satisfactorily carry out duties when working on board a cruise ship. Please find below a list of the courses you may attend.

• CREATIVE NAIL COURSE

• GUEST RELATIONS

• STEINER SIGNATURE NAIL TREATMENT

• TEETH WHITENING

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ACCOMMODATION AND TRAVEL TO THE LONDON TRAINING ACADEMY

See Addendum for details on other Satellite Training Centres.

Your accommodation at the YMCA is automatically booked for you , once we receive all your signed documents. If you wish to arrange alternative accommodation for your stay, please inform us in advance.

We provide accommodation and an evening meal for all trainees. Breakfast can be purchased local to the YMCA or at The London Training Academy. Please note you will be required to share a room. Please ensure you bring your own toiletries and towels. Linen will be supplied.

Please note that you may be required to change your accommodation during training (depending on numbers) and if this is necessary, full details will be given to you at the time.

Please check in at reception the day before your training date (which can be found on your Training Programme Acceptance and Terms Letter) BEFORE 8.00pm. You will also need to bring a passport sized photograph for check in. Failure to arrive on or before this time may result in you being sent to alternative accommodation. Steiner Training Limited will supply the alternative accommodation, and you will be advised of this on the day, if necessary. You will be responsible for the travel costs to the alternative accommodation.

On arrival you will be asked to complete their Personnel Details Form, you will need a passport size photograph for identification purposes.

Once you have been allocated a room you may not change your room as this will create confusion and more work for the staff on Reception. The YMCA and the Academy cannot accept responsibility for losses that occur during training. Please note that during training you are not covered by any insurance policy.

Visitors are only allowed in the Raffles Restaurant and bar situated on the first floor.

TRANSPORT BETWEEN THE YMCA AND THE TRAINING ACADEMY

You can obtain passes from either London Underground or Newsagents. We suggest you get an Oyster Card.

HOW TO GET TO THE YMCA On reaching the airport make your way to the train terminals and ensure you pick up a London Underground Map that will help you on your journey. You will also be able to purchase your train ticket here for your onward journey to Watford Junction.If you have access to the internet you will be able to plan your train journey prior to your training date.Enter the Airport name of your starting station and Watford Junction as your destination station. Also enter the date and time of your arrival. This website will plan your route for you and give you the train times. www.thetrainline.com

GATWICK TO WATFORD JUNCTION1. Take the Gatwick Express located in the South Terminal to London Victoria. (Victoria Line)2. From London Victoria take the London Underground to Euston Station. Change to the over ground train.3. From Euston take the over ground train to Watford Junction.

From Watford Junction Station it is just a 5-10 minute walk to the YMCA. Please use the map provided on the following page.

HEATHROW AIRPORT TO WATFORD JUNCTIONFollow the signs to the London Underground. From here there will be a ticket office for you to purchase your train ticket to Watford Junction Station. Please ensure you pick up a London Underground Map.

1. From Heathrow take the Heathrow Express to Paddington Station.2. From Paddington Station take the Bakerloo Line to Harrow & Wealdstone.

From Harrow and Wealdstone change on to the overground train (Silverlink Train Services) and take the train to Watford Junction.

YMCA

MIND THE GAP

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YMCA

CHARTER HOUSE

CHARTER PLACE

WATFORD

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*44 (0) 1923 353 600

FREQUENTLY ASKED QUESTIONS ABOUT TRAINING

WHITE SHOES:These are required for UK Training, white rubber soled closed-in shoes.

DO I NEED TRAVEL AND MEDICAL INSURANCE?If you are a UK citizen, you will be covered under the NHS for any medical conditions. However, if you mislay any of your belongings either at the Academy or at the YMCA or at any of the Host Houses we use, you are not covered by any insurance.

THE YMCA, AM I AUTOMATICALLY BOOKED IN?Yes, you are automatically booked in upon receipt of your signed Training Programme Acceptance and Terms letter and providing you have sent copies of your passport and C1D visa. However, please book in as early as you can the day before your Training Date to secure your place.

HOW MUCH LUGGAGE CAN I TAKE?Maximum weight is 20 kilos. It is better to bring suitcases that can ‘fold’ down, as there is very little room in your cabin for storage.

HOW MUCH MONEY WILL I NEED?Please see Appendix at the end of this document to confirm breakdown of costs. Additionally, during training, please allow enough funds for “social expenditure”, remember, London is VERY EXPENSIVE.

When you have been given your flight details, you must have enough money to cover any additional expenses such as travel to the airport, as you know Steiner will pay for your flight, but YOU need to get yourself to the airport, and onto the ship.

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THE BASIC

• YMCA Address & Map

• Passport & Copies of Passport

• Flight Ticket & Copies

• Health Insurance Card

• Emergency Contact Information

• Address Book

• Dictionary, Phrase books & Guide books

• Wallet & Money

• Travellers Cheques

• Credit & Telephone cards

• Personal/Student ID & Drivers Licence

• Luggage ID Tags

CLOTHING

• Rain Gear/Seasonal Coat

• Smart Shoes/Trainers/Sandals

• Jumpers/Shirts/Blouses

• Jeans/Shorts/Trousers

• Underwear/Socks

• Hats/Gloves/Scarf’s

• Swimming Suits

• Pyjamas/Nightgown

• Bathrobe/Slippers

• Tie & Belt (men only)

• Tuxedo (men only)

• Gala evening dress (female only)

• Business suit for first day in London and

Cruise Ship arrival.

PERSONAL

• Soap & Container

• Toilet Paper

• Medicines & Prescriptions

• Vitamins

• Toothbrush, Toothpaste & Floss

• Lip Balm & Sun Screen

• Deodorant

• Sunglasses

• Feminine Hygiene Products

• Make up

• Cleanser, Toner & Moisturisers

• Razors, Shaving Cream

OTHER USEFUL ITEMS

• Books and Magazines

• Playing Cards

• Notebook & Pen

• Stationery, Envelopes, Stamps

• Laundry Soap

• Watch & Alarm Clock

• Video Camera, Camera, Film, USB Memory stick

• Sewing Kit

• Combination lock

PAYMENT OF COMMISSIONSOCEANPAY:All Cruise lines use a visa card system called ‘OceanPay’. With OceanPay your pay will be deposited directly to a Visa OceanPay card. The OceanPay system is mandatory for all recruits going on board ships. Your cards are issued automatically whilst in training or alternatively once you join a ship.

With the OceanPay Wire Service, you will be able to create and send international wire transfers to virtually any bank account worldwide from the safety of your ship. You will also be able to create and send international draft payments (similar to a cheque) to individuals, companies, vendors, or any other recipients.

Your commission statements will be distributed online and can be accessed from any computer with Internet access.

A USEFUL, WORLD TRAVELER’S PACKING LISTPlease arrive to training, packed and ready to join your ship. However, please note that this is not guaranteed and it is subject to change.

The responsibility of TAX is yours, therefore if you have any questions regarding TAX please contact YOUR Tax Office and NOT Steiner Training’s Tax Office.

TAXES

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HOW TO PAY YOUR TRAINING FEE AND TRAINING UNIFORM

We require full payment of the Training Fee, £400, in payment for industry specific certified training. Therefore the amount with uniforms will be £440. Please ensure this is paid four weeks in advance of your training date. This is a non-refundable fee.

Female students only – Beauty, Massage, Hair and Receptionists professions, please also include £40 for your training uniform = £440. (excluding female fitness)

Nail Technicians: Please include £40 for training uniform plus £45 for Nail Kit = Total £485.

Please ensure you detail your name clearly on the payment transfer form at the bank to so we can match your payment to your training placement. Bank details as follows:

COMPANY STEINER TRAINING LTD

POSTAL ADDRESSTHE LODGE, 92 UXBRIDGE ROAD

HARROW WEALD, MIDDLESEXHA3 6DQ, ENGLAND

BANK NAME NATWEST – REGENT STREET BRANCH

BANK ADDRESS 250 REGENT STREET, LONDON - W1B 3PB

ACCOUNT NUMBER 83567593

SORT CODE 56-00-27

IBAN NUMBER GB47 NWBK 5600 2783 5675 93

SWIFT CODE NWBK GB 2L

Upon completion of the transfer, please e-mail the transaction paperwork to [email protected] to confirm payment has been made.

STARTER PACK DOCUMENTS TO BE SIGNED AND RETURNED

STAFF INDUCTIONPlease read through each of the following sections. Once you have read each section, please sign adjacent to it and send it back to The Onboard Spa by Steiner.

CONTRACT: On completion of your training at Steiner Training Limited (‘The Academy’), you will receive your vessel assignment details, at which time you will sign your Employment Agreement with The Onboard Spa by Steiner. Your 9 month contract, commences when you board the ship and not when you start training. Steiner Training Limited does not guarantee you a position - you will be assessed throughout training on your attitude and professional conduct.

SIGNED

PAYMENT STRUCTURE: This will have been explained to you at your interview - did you understand it?

EXAMS: You will have exams in training that you must pass in order to work onboard. Failure of any topic will mean you may be asked to leave training.

REPRESENT: All Steiner Staff represent the Cruise Line and Steiner and their behaviour should reflect such.

TARGET DRIVEN: All staff are set challenging, yet fair financial targets to reach on each cruise so that the entire Spa can achieve their set financial goals. Your Spa Manager issues these targets onboard.

SAFETY TRAINING: All staff must undergo extensive onboard safety training and may be tested at any time.

PROMOTIONAL RESPONSIBILITIES: All staff are required to promote their business to the guests and to work in cross-promotion with their fellow team members.

GUESTS: Onboard Guests will be of all ages on all cruise lines.

DRESS CODE: Staff are to be in their designated uniforms at all times during working hours. When socialising all staff must follow the dress code of the day as per the daily newsletter. Denim is not allowed in guest areas at all.

CABIN SHARING: You will be required to share a cabin with another member of the spa team.SIGNED

PORT CLEANING: All equipment is to be cleaned and maintained on a regular basis. The whole team participate in ‘port clean’. The night before your homeport.

TRAINING: All staff must attend onboard training as designated by their manager.

RELATIONSHIPS: Discretion must be shown at all times. Passenger/ staff relationships are not permitted.

SEMINARS: All staff must deliver seminars and work with other members of the Spa team as required by the manager to deliver seminars.

‘STAND-IN’: You may be required to fill-in when the other staff are ill or injured.

CUSTOMER CARE: You are there for the client, the client is not there for you.

CAREER OPPORTUNITIES: Work hard and the rewards will come to you – the Company always promotes its managers from within the teams.

ONLY REQUESTS – NO GUARANTEES: When returning for more contracts, we can listen to placement requests, but cannot always guarantee them due to circumstances beyond our control. E.g., injury, illness, berthing, itineraries etc.

CONFIRMATION OF PRE-LEARNING: I confirm I will successfully complete the on-line pre-learning assessment before my training date. Log in details are e-mailed to you six weeks prior to your training date.

PRINT NAME:

SIGNED: DATE:

24 25


RECRUITMENT FEES

Please read below and complete the following form as indicated.

I ________________________ can confirm that I have not directly or indirectly to my knowledge, paid or incurred any fees for the Recruitment and placement of my position with Steiner Training Limited.

Name (Print) Signature Date

Please complete the following ONLY if you were required to obtain a C1D visa.

I ________________________ can confirm that I have purchased my own C1D visa, and I am attaching the receipt to this document for reimbursement. I am aware that the refund can take up to 6 weeks to be reimbursed into my wages.

Name (Print)

Signature

Date

Office use ONLY

Processed by

Date received

CHECK LIST COMPLETION GUIDE

CHECK THE FOLLOWING LIST TO ENSURE YOU HAVE COMPLETED ALL NECESSARY TASKS:

• Ensure I have successfully completed the on-line pre-learning assignment – http://mytraining.steinerleisure.com

• Scan and email a signed copy of the:

1. Training Programme Acceptance and Terms letter. Both pages are necessary.

2. Copy of C1D visa, copy of passport, copy of criminal record certificate to [email protected]. Must be completed at least two weeks before your training start date.

3. Starter Pack documents. These must be signed, scanned and e-mailed to [email protected]. (see pages 23-24).

THESE MUST BE COMPLETED AND SCANNED TO [email protected]

AT LEAST 14 DAYS PRIOR TO YOUR TRAINING DATE. ANY OUTSTANDING DOCUMENTS

WILL RESULT IN YOUR TRAINING DATE BEEN CANCELLED OR DEFERRED.

• Pay £400 Training Fee plus £40 for training uniform - £440 - four weeks in advance of training and email receipt to [email protected]. (See page 22 for full details).

• Nail Technicians only – pay £45 for Nail Kit.

• UK immigration letter (if applicable)

• Please also take additional copies of all these documents with you to training.

• Females only - must take PAP smear result to training (results must be CLEAR and not older than 2 years)

• Obtain MMR (Measles, mumps and rebella) certificate, must not be over 10 years.

• A clear plastic bag is required for the Spa area once on board the ship to accommodate wallet, room key, personal items etc please bring this clear plastic bag to Training also.

• Only EU passport holders can buy a one way ticket to London. All other recruits must buy a return ticket.

26 27


1. Training Fee (Payable 4 weeks in Advance of Training) £400

2.Training Uniforms (Females only – Beauty, Massage, Hair, Nail Technicians, and Receptionists)

£40

2. Police/Criminal Check VARIOUS

See addendum for your area/recruitment

4. Weekly Bus Fare (Oyster Card)£20 (plus £5

deposit)

6. Norwegian MedicalVARIOUS


7.Additional Vaccinations – if requiredMMR (Measles, mumps and rubella)Yellow Fever

£40 £60

8. Seaman’s Book VARIOUS


Appendix - London Training

29

BUSINESS SCHOOL TRAINING INTRODUCTION

Congratulations on being chosen as a participant for the Steiner Fitness Business School. Steiner only employs the best staff and has an international reputation for excellence second to none. Due to our standards we have high expectations of our staff and have developed a rigorous training program designed to prepare you for your new career at sea.

Ahead of you is a lot of hard work. There will be several demanding physical and mental exams you will need to pass as you train. You will be challenged and taken out of your comfort zone so that we can see how you will perform onboard and to help make you grow as a person. You will learn a large amount of information while you are here and the level of learning is at a very fast pace. You can expect to have training every single day while you are in London – including weekends. Please don’t come here with the intention of having time to go sight seeing. You will also have a minimum of two hours homework every night. Please do not expect to experience the nightlife. London has a great deal to offer and if you want to experience it I recommend you either come a week early or enjoy it after you have completed your contract.

Your time in training can be up to 12 weeks. The entire time should be seen as a job interview. Be prepared to impress us. Along with the exams, everyday you will be assessed on your knowledge, appearance, personality, and public speaking skills.

Included in this information pack and the on-line pre-learning website detailed in your “Steiner Training Starter Pack” is everything that you will need to learn before you arrive. This gives you the opportunity to practise and learn at home. We expect high standards from the first day of training.

I look forward to meeting you all.

Wayne Zimmer

Fitness Training Manager

Steiner Training

STARTER PACKFITNESS TRAININGSTEINER

STARTER PACKSTEINER FITNESS TRAINING

PILATES AND YOGA: The THC Studio delivers our Yoga and Pilates modalities. At the end of your training you will not be a fully qualified Pilates or Yoga instructor. You will be able to safely teach a Fitness based class involving Pilates and Yoga concepts. You must to be warned that these 4 days are very hard. You therefore MUST actively stretch and increase your flexibility before you get to Bootcamp. Attending three Yoga and Pilates classes a week is an absolute must. You cannot learn to be flexible in 4 days of training so you need to work on this at home every day before you get here. If you can’t touch your toes you have a lot of work to do. Take the same approach as you do with resistance or cardiovascular training. If you are not improving every week you are not working hard enough at it. Visit www.tfcstudio1.com for more information. Failure to pass the Yoga and Pilates in training will stop you from being placed on a ship.

IONITHERMIE: This is a unique external detoxification program that is offered onboard ships. You will work very closely with the Ionithermist onboard so this is your opportunity to see how their treatment helps to detoxify the body.

RETAIL TRAINING: A large part of the revenue you make onboard comes from the detoxification programs and supplements that you have access to. In retail training you will learn more about how to successfully put a program together to give clients the best results. You will also learn about Spa Tours and how to promote the other services of the spa.

TOUR DE CYCLE: This is Steiner’s very own Indoor Cycling program. In this unique program you will learn all the movements and techniques needed to run a successful and safe Indoor Cycling class. It is important that you have a good base level of fitness before you arrive at Business School otherwise you will not make it through this module.

NUTRITION CONSULTATION: We will train you in the incredibly successful 40/30/30 nutrition. This balance which was made famous by the outstanding Doctor Sears offers amazing nutritional benefits including reducing symptoms of disease, increasing energy with the fastest possible speed of fat loss. Sears program has been clinically tested and proven, and is endorsed by Harvard Medical School as the best food plan for your long term health.

You will see that the majority of Business School is theory based work; the focus will be on studying a lot of information. The majority of work is reading, learning, public speaking, and consultation practise. As there is a lack of constant physical exercise during your training you will already need to be physically fit by the time you arrive in London. The course will not cover any Personal Training so your skills should already be proficient enough to be able to take a client through a 1-hour session.

TOPICS COVERED IN TRAINING

INDUCTION: This is your first day at Steiner. Suits, ties, formal interview clothing required to be worn. This is your first chance to give us a good impression of you. Here you will get an introduction to the company and what is expected of you while you are in training with us. You will have your entrance exam on this day. A test will be given to you on the material that you have been asked to learn. Pass rate is 70%. If you have learned the required work you will pass.

DETOX: From the word “Detoxification”. This is the process by which toxic substances are removed from the body. You will learn about the importance and benefits of additional detoxification methods that are simple and easy, and how these methods can help your clients to achieve a new level of success with their goals. You must have read the required information below and on the internet before attending this module and have prepared for an exam and a 15 minute presentation on toxins on the second day of training.

SEMINARS: On the first day of Business School you will be given your training manual. In these manuals will be 5 seminars that you will need to learn and present from the second day onwards. You will be evaluated and graded on this. I recommend you either bring whiteboard marker pens with you from home or purchase them as soon as possible on arrival. It is strongly recommended that you practise public speaking at home several times in front of your family and friends before you come to give you the best possible preparation to presenting at Business School. A large amount of your assessment will be on public speaking, and this will be an important part of your job onboard.

BCA TESTING & CONSULTATION: We use the BIA 310 Bioempedence machines. These are incredibly accurate computers developed by a team of scientists and engineers who have been designing body composition products for over fifteen years. Thousands of analyzers built by this team are in use by health care practitioners throughout the world. The use of this equipment is supported by clinical research. We will teach you how to test and analyze the information.

TOUR DE SPIN: This is Steiner’s very own Indoor Cycling program. Working in association with Lance Armstrong’s “Livestrong Foundation” we raise money for cancer from each and every class we run onboard. In this unique program you will learn all the movements and techniques needed to run a successful and safe Indoor Cycling class. It is important that you have a good base level of fitness before you arrive at Business School otherwise you will not make it through this module.

NUTRITION CONSULTATION: We will train you in the incredibly successful Zone Program. Developed by the outstanding Doctor Sears the program offers amazing nutritional benefits including reducing symptoms of disease, increasing energy with the fastest possible speed of fat loss. The program has been clinically tested and proven, and is endorsed by Harvard Medical School as the best food plan for your long term health.

ELEMIS: Steiner works with Elemis as the main provider of health and detoxification supplements. You will learn about the product range and its benefits and how it can be introduced and promoted to your clients to improve their results.


REQUIRED LEARNING

For most of you in your Personal Training course the topic of “Detoxification” may have been barely touched on or perhaps not even mentioned at all like they didn’t exist. Onboard the cruise ship you will be required to give public seminars on Detoxification. To give you a basic introduction to what toxins are and where they come from the following information has been put together that you will need to learn before you arrive in training. It should take you approximately 6 – 10 hours to study and learn this information. If you are not prepared to dedicate this amount of time to learning this information before you arrive you will not successfully pass training.

You will be tested on the following information on the first day you arrive in training:

HOW DO TOXINS ENTER THE BODY

A very important part of your journey into holistic health is gaining a better understanding of toxins, what they are, where they come from, and what affect they have on us. There are 4 main ways that toxins arrive in the body. Below are the headings. Use the following links to learn more on each topic.

INHALATION DIGESTION

ABORPTION REACTION

A HOLISTIC APPROACH

We take a holistic approach to healing the body and achieving optimal health. We all know that exercise works and if all of our clients would start exercising a little more they would be in better shape. But the truth of the matter is that for many people ‘more’ exercise would mean giving up precious family time. We offer a solution to this by educating our clients in a synergistic lifestyle approach. Many of us as Personal Trainers over look the importance, or lack the training to be able to step in and create a truly personalised nutrition plan for our clients, to help them achieve faster results. If our clients are good they will hopefully exercise 3-4 times per week. But if they are eating incorrectly 21 times a week no matter how good your exercise program is it’s not going to ever give them the results they want. Lastly we look at the importance of detoxification. Including methods of detoxification along side exercise and nutrition to help reduce those negative emotional and physical feelings often associated with a new lifestyle program and to maximise the speed of the results they will achieve. The benefit of combining exercise, nutrition and detoxification together is that it creates a synergistic effect promoting far greater results than doing them all individually.

EXERCISE

DETOXIFICATION NUTRITION

PUBLIC SPEAKING

Public speaking and giving Wellness Seminars is one of our main tools we use onboard to bring people who wouldn’t normally be interested in fitness into the gym. These are extremely important. Approximately 70% of your income will come from people who have attended your seminars so they must be professional and of a high standard. If the idea of public speaking for a group of people makes you feel uncomfortable I suggest you practise now at home by speaking in front of your family and friends on a topic you feel comfortable with to help improve your confidence in public speaking – this will help you to achieve a higher grade in training. Please ask them for real and constructive feedback to help you improve.


Now that you understand where your toxins are coming from complete the following task sheet:

READ THE LABELS AND RECORD WHAT YOU PUT IN YOUR BODY THAT IS NOT NATURAL FOR ONE 24HR PERIOD

What chemicals do I use to clean myself each day?

After clean what chemicals do I put on my skin?

What chemicals are my clothes washed with?

What chemicals are in the water I drink?

WWW.YOUTUBE.COM Watch “Moving Beyond Fast Food Nation”. Learn about whats in your food supply. (1.30hrs)

WWW.CSPINET.ORG The Center for Science in the Public Interest (CSPI) is a consumer advocacy organization whose twin missions are to conduct innovative research and advocacy programs in health and nutrition, and to provide consumers with current, useful information about their health and well-being. Go to “Food Safety” and read about all the Food Additives in today’s food. Study the “Avoid” list and write down a list of the foods you currently eat that contain these harmful additives. (30 minutes)

WWW.TRUTHABOUTSPLENDA.COM Today Splenda appears in over 4,000 foods, including but not limited to: Dairy Products, Cereals & cereal bars, Desserts, Snack Foods, Beverages, Syrups and Condiments, Nutritional Products & Dietary Supplements. Under the “resources” section read the Quotes by the medical community and scientists. Make a list of all the foods you eat that have splenda (15 minutes)

WWW.YOUTUBE.COM Watch “Sweet Misery: A Poisoned World” Search Aspartame and learn more about the history of this artificial sweetener. Study what it is made from (1.30 hrs)

WWW.DRNATURA.COM View real pictures of toxic waste that is inside peoples bodies. What reactions do you have going on inside your body that is making you toxic? (10 minutes)

WWW.EWG.ORG/REPORTS/BOTTLEDWATER Learn what is really in bottled water (30 minutes)

WWW.DRSEARS.COM Type “testimonials” in the search box. This is the nutrition program that we will teach you in training. Read one testimonial in each category. Cancer, Diabetes, Dietary, Heart Disease, Immunological, Neurological, Obesity. (30 minutes)

HTTP://WWW.EWG.ORG/SKINDEEP Environmental Working Group (EWG) is non-profit organization designed to educate the public about safety. Scroll down the page and read “Eight Myths about Cosmetic Safety”. What are the most common myths concerning skincare products? (30 minutes) Also read “NIH panel links Vitamin A in sunscreen to skin tumors” Did you know this about your sunscreen? (10 minutes)

WWW.YOUTUBE.COM “The Story Of Cosmetics (2010)” (10 minutes)

WWW.EPA.GOVThe Environmental Protection Agency is a government organisation that is responsible for protecting the public from environmental dangers. Type “Toxic Air Pollutants” into the Search and then read the “About Air Toxics”. What is in the air you breathe? (15 minutes)


So now that you understand how toxic you are lets look at the effect these toxins can have on our body and health.

HOW CAN TOXINS AFFECT THE BODY

THE COLON & DIGESTIVE SYSTEM: YOUR FOOD SUPPLY

All nutrition for the growth and repair of our bodies comes from the digested food moving along in the small intestines and being picked up by the blood. It is then brought directly to the liver, which further processes these food molecules into forms easily used by the cells of the body. However there are many places this can go wrong.

1. if the food is not broken down small enough due to poor chewing or little or no teeth

2. if there is a lack of digestive enzymes to break down the chewed-up food pieces to the even smaller size needed by the liver to process it for all the cells of the body

3. if the intestinal wall is so packed and coated with toxic wastes that the blood absorbs only partially what it needs.

4. if unwanted guests burrowed into the coated intestines use some of your nutrition and give off their own toxic waste products into your body

The coating of the intestinal wall is called mucoid plaque. A certain amount of mucus is normal and enables the body to function properly, but a build-up of mucus is not the natural occurrence. If this plaque is not broken up and released, no amount of cleansing of other areas of the body will have a lasting effect. The colon must be cleaned out and any unwanted guests eliminated if the rest of the body is to renew itself.

Scattered apthous ulcers are seen.

Normal colon lining

What chemicals am I digesting from my food supply?

Breakfast:

Lunch:

Dinner:

Snacks:

What chemicals are in the air I inhale?

What chemicals have been used in the other beverages I drink?

What other chemicals am I being exposed to on a daily basis?


LIVER & GALLBLADDER: INTERNAL PROCESSING PLANT

There are areas in the Liver that specialize in the chemical alteration of toxic molecules into water soluble forms. These forms are less harmful and can easily be eliminated through urine via the kidneys. The liver can also eliminate harmful substances by excreting them into the bile. The gallbladder is a pear shaped pouch for bile received from the liver, which, when secreted into the small intestines, helps to digest and break down fat and cholesterol.

Bile salts contain cholesterol in a liquid form. However, if there is an excess of cholesterol and other toxins they can crystallize in the gallbladder. When this happens gallstones begin to form. One can easily see the importance of this powerful organ of elimination. If the liver is toxic the entire body will certainly suffer. In turn when the liver has been cleansed, almost all the body’s processes will be greatly strengthened.

PHYSICAL SIGNS TRADITIONALLY ASSOCIATED WITH A TOXIC LIVER & GALLBLADDER

PRIMARY SIGNS CAN INCLUDE - Easily Fatigues - Headaches, including migraines - Insomnia - Food Sensitivities

SECONDARY SIGNS - Period problems & Severe PMS - Gallstones - Alcohol & Substance Abuse - Stiff, tense, aching muscles and nerves - Weak Tendons - Eye Problems: including spots, floaters, dry eyes, cataracts, and sore eyes. - Nails: dry & over cracked - Tics & Tremors - Lack of Energy - Allergic Reactions - Hypoglycaemia - Constipation - Disturbed equilibrium

Cirrhosis of liver from drinking

Fatty liver disease

Anatomical diagram

LIVER & GALLBLADDER: INTERNAL PROCESSING PLANT

The liver is a large organ weighing three pounds in the average adult and measuring about 9.5 inches across. It performs over 500 separate metabolic functions for the body. These functions can be grouped into two main actions: one, processing digested food received from the blood, and two, filtering wastes and toxins also from the blood.

The liver controls the glucose (sugar) level in the blood. It can remove or add glucose at will. This keeps the level of glucose at a constant within the blood at all times.

The liver collects newly absorbed nutrients and depending on the body’s needs can either release them into the blood or store them as fat or glycogen. The liver also stores copper, iron, and the vitamins A, B12, D, E, and K.

The liver has cells called Kupffer’s cells which ingest and break down old white and red blood cells. The Kupffer’s cells also break down some bacteria as well as toxins.

SECONDARY SIGNS- Bloating or flatulence after eating- Coated Tongue - Body Odour- Dull Skin- High Cholesterol- Degenerative DiseasesHealthy colon

Image of healthy liver.

Anatomical diagram, liver

Alcoholic’s liver condition

Clogged colon

PRIMARY SIGNS CAN INCLUDE- Constipation- Mental Dullness- Tired for no Reason- Bad Breath

PHYSICAL SIGNS TRADITIONALLY ASSOCIATED WITH A TOXIC COLON


KIDNEYS & BLADDER: WATER REGULATION Water makes up over 60 percent of the body’s weight. Water helps distribute

heat throughout the body, transports nutrients and hormones, and is the medium needed for all chemical reactions to occur (such as breaking down sugar into energy). Water also dilutes toxins and absorbs waste products. The waste products of protein digestion by the liver, and excess water from every cell in the body is brought, by the blood, to the kidneys to be filtered out of the body. By controlling the amount of urine, the kidneys directly control the water level in the body. This is an extremely important process because without sufficient water no chemical reactions can take place.

The equivalent of 250 gallons of blood will pass through the kidneys daily, to be processed for the removal of toxins and excess water, while water and salt and other substances still needed by the body are reabsorbed. Approximately 2 pints of filtered liquid, which we know as urine, will remain and pass on to the bladder and exit the body. There are over two million filtering units called nephrons in the kidney. This is a lot of tubing that can become congested with mucus and other toxic deposits. When the kidneys become toxic this can affect the entire balance of the body on a very deep level. Internally cleansing can once again free up the energy of the kidneys so they are able to perform their vital functions with ease and confidence.

IN DEPTH Without oxygen one would die within three minutes. Oxygen allows all metabolic processes to occur. The lungs provide life and when they become toxic this is directly reflected in one’s quality of life. If the lungs are cleansed, there is a great source of energy and freedom that one may hardly know was possible. This is because the lungs are so closely related to every process that goes on within the human body.

Normal lung

Anatomical diagram of kidney.

Lung suffering from emphysema

Smokers Kidney

SECONDARY SIGNS - Weak Voice- Tiredness- Airborne allergies- Sneezing- Excess Mucus- Spontaneous sweating- Poor sense of smell- Varicose veins- Slow healing of the Skin- Dry skin – skin siders- Sinus Problems

PRIMARY SIGNS CAN INCLUDE - Shortness of Breath - Coughing - Cold Hands - Congestion

PHYSICAL SIGNS TRADITIONALLY ASSOCIATED WITH TOXIC LUNGS IN DEPTH As we know, the liver is the body’s primary means of processing toxins. When

it becomes overwhelmed the body is affected in many ways. Because of the increased difficulty dealing with toxins in the body, one may become much more sensitive to environmental toxins, increasing allergic responses, feelings of lethargy, and lack of energy. The body is overwhelmed at its primary processing plant. When this happens, toxins begin to back up and affect other areas of the body. Also, the liver controls the body’s sugar level. In a toxic state the liver may struggle to maintain this constant level, leading to fluctuating sugar levels that can greatly affect one’s energy level.

LUNGS: AIR SUPPLY

The lungs are designed for two purposes. Both are critical to life for they must happen every moment for one to survive. First, oxygen from the air comes into the tiny little air sacs of the lungs. These air sacs are called alveoli and there are about 300 million of them in the lungs with a total surface area of around 750 square feet!! The walls of these alveoli are only one cell thick. This allows for an easy transfer between blood and air. The blood then circulates oxygen it has picked up during this process to every cell in the body.

At the cellular level oxygen is combined with sugar to produce the energy we need to live. This process is called internal respiration. Secondly, the lungs work to get rid of carbon dioxide, the waste product of the body’s energy production. This transfer also takes place over the great surface area of the lungs many alveoli. Because the lungs contain a higher concentration of oxygen and the blood a higher level of carbon dioxide, the molecules of each move to balance each other. This leads to the transfer of oxygen for carbon dioxide through the alveoli walls.

The air we breathe however is often contaminated with particles, carbon monoxide and other toxic substances. Breathing in this dirty air causes the bronchial tubes to constrict in order to trap particles in its sticky mucus. This constriction, while defending on one hand, causes us to take in less oxygen which can affect the performance of one’s body.

Cirrhosis of liver from drinking

Gallstones


IN DEPTHWhen the lymphatic system becomes overly toxic, it leaves a great deal of unprocessed waste throughout one’s body. This can lead to a weak immune system, frequent colds, and an overall cloudy & weighted feeling throughout the body.

Lymphoma

Anatomical diagram, veins and arteries

L00D & SKIN The blood’s job is to deliver oxygen, food and other essential substances to all the

body’s cells, while also picking up carbon dioxide and other wastes to be sent to the organs of elimination. It also makes the blood clot when necessary, and defends the body against invasion by bacteria, viruses, and cancer cells. It regulates body temperature, maintains body pH and the fluid volume in the circulatory system.

Skin and underlying blood vessels.

Section of enlarged human lymph node (low power view) showing numerous enlarged lymphoid follicles, each

composed of a mantle of dark stained small lymphocytes surrounding a pale stained germinal centre

Human blood tissue.

Human skin tissue.

SECONDARY SIGNS - Low immune response- Poor muscle tone- Spontaneous bruising- Hemorrhoids- Cellulite formation- Pale Skin- Lip problems- Heaviness & weakness of extremities- Yeast Infections- Food intolerance

SECONDARY SIGNS - Lupus- Too Hot or Too Cold- Restless Sleep- Tiredness- Hyperactivity- Talking too Much- Easily Perspires (or not at all)- Poor Skin colouring- Age Spots on Skin- Dark Circles Under the Eyes

PRIMARY SIGNS CAN INCLUDE - Frequent Colds & Infections- Tiredness- Lethargic Body- Tender Lymph Nodes

PRIMARY SIGNS CAN INCLUDE - Skin Problems- Poor Complexion- Lack of Vigour- Hyperactivity

PHYSICAL SIGNS TRADITIONALLY ASSOCIATED WITH TOXINS IN THE LYMPH SYSTEM

PHYSICAL SIGNS TRADITIONALLY ASSOCIATED WITH TOXINS IN BLOOD & SKIN

LYMPH: THE RECYCLING SYSTEM Lymph is a watery, slightly yellow liquid found in the lymphatic vessels of one’s

body. These vessels act as a drainage system for the body. Just as blood circulates throughout one’s body so does the lymph. Lymphatic vessels range in size from very large to microscopic and are found in every organ and tissue of the body. These lymphatic vessels flow alongside one’s blood vessels. However, unlike blood, lymph does not flow because of a heart “pump”. Lymph is slowly coaxed by the movement of the body’s muscles until it empties back into the blood vessels just above the heart.

The actual lymph fluid is formed when liquid plasma and protein from the blood ooze out of their capillaries and are then picked up by the almost transparent lymph capillaries (vessels). However, it is not only excess fluid from the blood that is picked up but also, nutrients, hormones, waste products of the cells, bacteria, cancer cells, and cellular debris. Also present within the lymph are lymphocytes, which disable harmful foreign invaders. During circulation lymph passes through countless lymph nodes stationed throughout its pathways. Each lymph node acts as a filter helping to destroy micro-organisms and cellular debris. Besides helping to maintain the body’s fluid balance and defend the body against disease, the lymph absorbs digested fats from the intestines and transports them to the blood.

IN DEPTHWithout kidneys one would die of poisoning. The kidneys filter and eliminate the natural waste products of metabolism. The kidneys maintain the water balance in one’s body. When the kidneys have even a slight imbalance, one’s very life force is affected. To understand why, we must look at the purpose of water. One’s body is made entirely of energy and water. Without water one would be a pile of salt. It is water that allows all the metabolic processes of the body to take place. Chemical reactions that create energy can only take place in a liquid environment. When this system is toxic, the entire body is deeply affected.

Healthy kidney Damaged kidney

Kidney stones

Lymph anatomical diagram

Diffuse large cell lymphoma

SECONDARY SIGNS - Weak Bones- Puffiness under eyes- Pain in knees & lower legs

PRIMARY SIGNS CAN INCLUDE- Difficult or Frequent Urination- Lower Back Pain- Weak Joints- Cold to Touch

PHYSICAL SIGNS TRADITIONALLY ASSOCIATED WITH TOXIC KIDNEYS & BLADDER

- Weak Teeth- Thinning or loss of hair- Hormonal Changes- Poor growth development- Infertility- Impotence- Habitual Miscarriage- Pale, profuse, scanty, and dark urine- Incontinence- Bladder infections- Stones and/or gravel in urine


RECOMMENDED READING BEFORE YOU START TRAINING

• The Hundred Year Lie By Randell Fitzgearld • Enter the Zone by Dr Barry Sears • Natural Cures and things they don’t want you to know about by Kevin Treadeau • The Gospel of Food by Barry Glasner • The ethics of what we eat by Peter Singer and Jim Maron • Paradox of Plenty by Harvey Levenstein • Food Politics by Marion Nestle • The Revolution will not be Microwaved by Sandor Elliz Katz

DVD:

• Super size Me • The Secret • What the Bleep Do We Know

Obviously we do not expect you to know the content or own all of these but it will give you a good grounding of the synergies that we promote onboard.

MUSIC

Please be informed that all Fitness staff are only allowed to use Steiner music onboard all cruise ships. DO NOT bring your own music from home it cannot be used onboard during your contract.

WEEKEND MEALS

When you train at the weekends, to ensure you have an evening meal for Saturday and Sunday, you must pre order your meal with reception prior to leaving the YMCA.

INFORMATION ON TRAINING, UNIFORMS, SHOES AND EQUIPMENT REQUIRED

You are required to bring clean white trainers or black trainers.Your full fitness uniform will be issued on your Induction Day. The cost of ship uniform $140 (US dollars) will be recovered from your commissions once onboard.If you have a tattoo on your arm or wrist, you will have to wear a long sleeved t-shirt. Please bring copies of certificates in aerobics, resistance weights or the equivalent.

Tooth Fairy’s/gems must be removed before you attend training. The cruise lines will not allow you to join the ship if it has not been taken out.

PAYMENT OF TRAINING FEE

As per “Steiner Training Starter Pack” this £400 needs to be made 4 weeks before your training date.

IN DEPTHThe blood is the body’s transportation system. Nutrients, toxic wastes, and oxygen are a few of the things transported through the blood. It is primarily the liver’s job to insure the blood remains clean. However, when any part of one’s body becomes toxic, the entire system is affected. When the blood is full of excess toxins and the liver and kidney are not completely cleansing the blood, the blood will look towards the skin as a means of toxin elimination. Attempting to “push” toxins out through the skin, can develop into rashes and other skin problems. By cleansing the blood one directly affects the skin as well.

EXTRA NOTESSeveral students have arrived recently and have had to retest components of their medical again because of elevated protein levels. This has created an extra £50 cost to them. I would suggest that the week before you have your medical you reduce your protein content if you follow a high protein lifestyle to save you the cost of having to have this test completed again.

You will need your own whiteboard markers for when you arrive at training.

FINAL WORDSMany of you will be well known for your skills and results at home in your fitness centres or training institutions. All of your training, all of your results, and all of your experience so far get reset to zero when you join us. In other words you need to be prepared to start at the bottom again and work your way up. What we see in your performance while you are at Business School determines where you are placed, not what you have already achieved at home or how many qualifications you have. This puts everyone, young and old, on the same level and gives everyone the chance to excel.Please take your time and read as much information as you can before you get to London. I would also recommend you read at least one book on sales as it will increase the amount of money you can make once you get onboard your cruise ship.

Prepare yourself for the experience of a lifetime with Steiner.

Documents

b 1. Starter Pack 2015 Version 2 - Uk Training