Back to Basics: Optimizing Centricity EMR to Document Office Visits & Encounters Presented By Ortho...
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Back to Basics: Optimizing Centricity EMR to Document Office Visits & Encounters Presented By Ortho Northeast Krista Bennett, MS, ATC/L Clinical Supervisor
Back to Basics: Optimizing Centricity EMR to Document Office Visits & Encounters Presented By Ortho Northeast Krista Bennett, MS, ATC/L Clinical Supervisor
Back to Basics: Optimizing Centricity EMR to Document Office
Visits & Encounters Presented By Ortho Northeast Krista
Bennett, MS, ATC/L Clinical Supervisor
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Orthopaedic Practice founded in 1962 12 locations throughout
Northeast Indiana 27 Physicians 6 Anesthesiologists 25 Mid-Levels
14 PT/OT Part ownership of an orthopaedic hospital and a surgery
center.
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Understand the importance of key strategies to successfully
customize the EMR to meet the needs of your practice Learn how to
make the EMR User Friendly Discover the savings and rewards gained
by customizing Centricity EMR
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Use Old Paper Forms as a Guide Evaluate Current Workflows What
Type of Information Do We Use Over and Over? Define Roles of
Physician and Staff Define Current Obstacles Choose Physician
Champions
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Who does what? What tasks can we shift? What type of
information do we use over & over? Injection protocols/Easy
buttons Fracture care (casting application & materials)
Surgery: special needs, surgery time
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Identify workflows and roles ONE Physician Team Roomer (MA) POA
(LPN/RN, MA, ATC) Front desk role Mid levels/Physicians
Scribes?
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Training physicians and staff Time Pushback physicians and
staff Efficiency
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Choose Physician Champions Help provide feedback (both good
& bad) Help improve forms Help create positive culture Be a
cheerleader Slowly bring on other providers
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What are the important things for your practice? Accurate
records Physician demeanor Staff demeanor Patient happiness Time
savings Money savings
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Block staff from moving on until crucial information is entered
Program data that stays consistent Use Dynamic Lists Give Staff
Scripting Pop Ups Info Buttons/Videos
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If physicians are happy, WE are happy What keeps the physician
happy? Consistency Efficiency Full Exam Rooms Lowered costs
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Make it easy for staff to succeed and hard for them to fail.
Simplify training processes Point them in the right direction
Involve staff in making positive changes IDEA program Create a
flexible culture where change is expected
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Dont Worry Be Happy Happy Patients Returning customers Revenue
Happy Physicians Happy Staff/Managers
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Buttons that link External documents Training videos One click
Multiple functions Check boxes For lengthy translation For repeated
functions For patient education
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Reduced training time Centricity EMR does the work for you
Decreased staff in medical records Make it easy for staff and
physicians Increase patient throughput and patient satisfaction
Maximize Centricity!!
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Make MU common terminology within your practice Create a
culture of change Take ME measures and see where it best fits into
workflows Maintaining active med, allergy, problems list Clinical
decision support tools