Back to Being Co-op:

A story of crisis, rebuild and renew

Hello!Craig Whaites, Group Head of Leadership & Learning

Some insights about how we led

our Co-op from the brink of

collapse back to a profitable and

engaged business

Play video called ‘HRD Summit – Back to Being Co-op’

Live poll….

How many people are employed by Co-operative

enterprises worldwide?

1. 2.5 million people

2. 25 million people

3. 250 million people

https://gameday.eu.doubledutch.me/?sessiontoken=e0639344-20dc-4a8a-

88c8-d493ebf8cadb&mod=polls&pollId=12418

Our Group

20% shareholding

Insurance

Food

Legal Services

Electrical

Funeralcare

RESCUE

REBUILD

RENEW2013 – 30 Sept 2014

1 Oct 2014 - 2017

2018 onwards

The Co-op recovery – we are on a ten year journey…

Three very different interdependent phases

1. Be clear on Purpose & align

everything to it

A clear Purpose

Championing a better way of doing business for you and

your communities

More members

More engaged

Trading more often +1m members

£100m to members & community

50% sales from members

The Ambition

2. Employ the very best and build them

into a fantastic team

Monday 29th December 1913Est. 1785 in London Price: 2d

…for hazardous journey. Low wages,

bitter cold, long hours of complete

darkness. Safe return doubtful.

Honour and recognition in event of

success.

Sir Ernest Shackleton 4 Burlington Street, London

Member of the Associated Press . Aenean commodo ligula eget dolor.

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With financial section and literary supplement

The London Times

MEN WANTED..

Tuesday 24th February 2014Est. 1844 in Rochdale Price: Very Competitive

…for a 3 year expedition to rebuild

our organisation. It will be one of the

most challenging journeys of our

careers, but ultimately the most

rewarding. Life jackets and other

support will be provided….

Richard Pennycook 1 Angel Square, Manchester

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Championing a better way of doing business for you and your communities

The Co-op Times

LEADERS WANTED..

3. Inform, engage and empower

colleagues to get on with the job

How we are going back to ‘Being Co-op’

Wining 10

Meaningful Membership Revitalising our Brand Being Co-op

Co-op 1968 inspiration

Back to Being Co-op

Our ‘Being Co-op’ programme

Engaged colleagues who are aligned with our Ways of Being Co-op

and actively contribute to the successful delivery of our Purpose and

strategy, and are proud to be a member of the Co-op.

Ways of Being Co-op

(Our values)

Developing, embedding

& sustaining in

behaviours and all our

colleague ‘touch points’.

Being a Co-op Leader

(5600 Leaders)

Our leaders are a

consistent and powerful

team of role models who

empower their teams

with the Purpose and

Ways of Being.

Back to Being Co-op

(All colleagues)

Our Re-induction

experience. All

colleagues participate in

an exciting, engaging

event.

Colleagues first

Being a Co-op Leader

Being a Co-op Leader

Back to Being Co-op Events

We’ll create a

workplace where

we all feel

responsible,

valued,

empowered and

trusted to do the

right thing

Do what matters most

Be yourself, always

Show you care

Succeed together

Play video called ‘HRD Summit – Talkback results’

1. Be clear on Purpose & align everything to it

2. Employ the very best and build them into a fantastic team

3. Inform, engage and empower colleagues to get on with the job